Eagle Eye Favorability Results 2019

By: IPVM Team, Published on Mar 21, 2019

Eagle Eye has been the biggest spender in the cloud VMS market including (via their owner) acquiring Brivo for $50 million and CameraManager from Panasonic, though their product / service still lacks many fundamental VMS functionalities (see IPVM test results).

In IPVM's 2019 study, the company had modestly net positive favorability though high neutral level, as the chart below shows:

fav eagle eye 2019

Inside this report, we examine integrator's main themes and share dozens of comments.

*********

***** *********** ******** ***** Eagle ***, ***** *** no ****** ** ******** theme. * ***, ******, had ******** ********.

*** *******, *********** ********* their *** ** ******* or ******** *****:

"** *** *******, *** use **** **** ** fits. ** **** *** no ****** **** *** offering."
"***** *** *** ********** for ***** ** *** size ******** ******."
"***** *** ***** ** a ***** ****** *** cloud ***** *** **** video *******. ** **** a *** ** ********* that ***’* **** ** site ** *** ** takes *** ****** ** maintaining * ****** *** their ***** *** ********* generates * **** ***."

*** * *** ********** Eagle ***'* *** *****:

"****** ** ***** *** sell. **** *** ***"
"**** **** ** *** up. ********* **** *** application *** **** ** use. * **** *** RMR."
"** ******* *** ****** them ** **** * good *******. **** ******** them ** ** **** up * ***** ***** channel *** ***** *** in."

*** * ********** ********* Brivo:

"**** **** **** ***** they **** ** **** and **** ********* *** up."
"** *** ** ******** and ***** *******. ********, there *** **** *********** VMS ******** ******* **** the ******** (**** */* with ****** *****). *******, when ********** ********* ** terms ** ******** *** system ****, ** ** a ***** ********. * also ***** *** **** of ****** **** ******** is ***** ** *** future. ** *** ************* even ****** * ******** solution ***** ***** ******* API *** *** ******** as **** * ********."

***** *** **** * boon *** ***** *** as ********** *****'* ******** relationships (********** **** *** has ****** **** ***** Eye ***** ** ***** Eye's ********* ********* ** this *****:

*******

****** **% ** *********** were ******* ***** ***** Eye. **** ** *** bad ** ********, ******. While ***** *** ** hardly * ******* *******, they *** **** * years ***. **** **** their ********, ***** ** only ** **** ********* companies *** ****** ** this ********.

*** **** *********** *** seem ** ** ***** of ****, **** ****** had *** **** ****, as ***** ******** ****:

"**** *** ****, *** have **** ***** ** and **** **** ******** for * *** ****** jobs."
"***'* *** **, ** experience. *** **** ** the ***** ******* ********."
"** ***'* *** ****** provider ** ***. *** end **** *** ****** all ********* *******."
"*** * *** ** this *****."
"**** ***** ******** *** a ****** ****** ** sell."
"*** ****, ** **** knowledge ** **** *'** read ** **** *** short ****** ** ***** website. * ***** *** based ** **** *********** they ***** **** * solid ******* *** ******** not ******** **'* *** up ***** ********** ***** our ************ ** *** use *** ********* *** now *** ******* ******."
"**** ******* ******* **** access ******* ***** ********* and ** *** *** the ******** ***** ***** VMS *********, *** ** this **** ** ** not ****** **** *** are ********** ** ******* more ******* *** ******* for ***** ***** ********"
"***** * *** ***** them *** **** *** some ******* *** ***** very ********** ** ****. Price ** **** *** seems **** * ***** product."
"***** ***** **. ** not **** ****. *** company ** ******* **** it. ** ** *** have * **** ****** to ******* ********** ** training *** *********."
"* *** ***** ********* what **** *******. * know ***** ****** **** because ** *** ************ but **** **** *** they *******?"

*** ******** ******* ********* observed:

** **** *** ********* Eagle ***, *** ** have * ************* *** uses * *** ** their ******* *** *** gone ** ***** **** exclusively *** ***** ***** installations. ** **** ** works ***** *** ** has ***** ******* **** his ************* *** *** keep ********** ******* ***% better ****** **** *******.

*******, *************, ** ******** at * ******* ***** Eye ******* *****:

* ***** **** **** positive *** * **** a *** ** ******** from *** ***** **** installations **** *********** **** problems.

********

**** * *********** *** of ***+ ***** ******** on ***** *** *** there *** ** ***** pattern ******* *** ******* of *********.

*** *********** ******* ****** emphasized **** ** '******* about ****':

* ***** *** **** around ***** *** *** more ***** *** ******* than *** ****** ******* itself. ** *** **** probably * ***** ***** I **** ****** **** them. ***** **** ******* a ****** ******** **** they **** ***. *******, there ****'* **** **** chatter ***** **** **** would **** ** ***** them *** *****.

** *****. ***** *** has *** **** ******** much *** **** ***********.

*******

*******, *** ******* ** clearly *******, **** ** employees *** *****. *** example, ***** *** ****** a ***** ******* ******** (unaudited) **% **** **** the **** * *****, which ******* ** ******. Since **** ** *** disclose ****** *******, ** is **** ** **** how ***** **** ***.

***********, ***** *** ******* clearly *** *** ***** dealers **** **** ***** video ******** *********, **** have * ****** ** very ***** ****, **** ADT, ****** ********** ******** (*** ** selling ** ** ******* Video *****).

*** ******* *** *****, momentum *** *** * head ***** ** ********** like ******** (**** ****),********* / *******,******* (**-*****), ***. ** ****** them ** ** * significant ********** ** *** market **** * **** chance ** ***** *** largest ** *** ****** matures.

Comments (17)

Undisclosed Integrator #1

03/21/19 04:15pm

******'* ** ** **** accurate ** *** **** actual ***** *** ******* for ************? *** ***** about *** ******* ** integrators *** **** ***** used *** *******?

John Honovich

IPVM | In reply to Undisclosed Integrator #1 | 03/21/19 05:16pm

** ** *** **** survey *** ***** ************ we *****. **** ** the **** ** **** results ********* ** ***:

******* ************ ******* ****
******** ************ ******* ****
**** ************ ******* ****
***** ************ ******* ****
***** ************ ******* ****
******* ************ ****** ****
**** ************ ******* ****
****** ******* ************ ******* 2019
*** ************ ******* ****
********* ************ ******* ****
********* ************ ******* ****
******* ***** ************ ******* 2019
***** ************ ******* ****
***** ************ ******* ****
**** ************ ******* ****
******** ************ ******* ****
******* / *** ************ Results ****

*** **** ** ** get ** ******* ***** of **** *** ****** thinks ***** * *******, including *** *********** ****** not ** *** * specific *******.

*** **** ** * different **** ** ****** of **** * *******'* dealer ** ********* ********. Logistically, ******, **** ***** be *********** ** *** enough ********* ********** **** smaller ********* **** ***** Eye.

Undisclosed Integrator #1

In reply to John Honovich | 03/21/19 05:29pm

****** *** *** ******** and * ******* **** makes *****. ******* *** could **** ********** ** poll *********** *** *** actually ******* *** *** product ** ***** ***** be * **** ******** gauge ** ************ *** integrators *** **** **** world ********** ***** **. I ** ***** *** read ***** *******, *** myself * ***** **** it **** ******* ** poll ****** *** ******** know *** ******* *** can **** * ****** review ** **** **** it ** ***.

John Honovich

IPVM | In reply to Undisclosed Integrator #1 | 03/21/19 05:33pm

*** *** **** *******, in * *****, ** will ******** ****** * question *** ****, *.*., "Does **** ******* **** X?" *: "***, *********" "No, *** ** **** in *** ****", "**, never."

****, ** *** *** another ****** ** *** favorability ******** - '***'* know' - ** **** we *********** ****** *** are ******** '*******' ** those *** ***'* **** the ******* (***** *** smaller ********* ** ***** common, *.*. '********' *** heard ** **** *** not ***** *** **** have *** ***** ** Eagle *** ** **** Eye, ***.)

Undisclosed Integrator #3

In reply to John Honovich | 03/26/19 10:26am

****, *** **** we ***’* *** * favorability ******* *** *******? *** **** **** irrelevant.

John Honovich

IPVM | In reply to Undisclosed Integrator #3 | 03/26/19 01:11pm

** *** *** ******* Mobotix ****** ******* **** have **** ******** **** for **** **** ******* *** *** ****** products.

***** *** ** ** an ******* (*** *** they **, ** ******, remains ** ** ****) but **** *** * reason *** ********* **** now.

** ** *****, ***** you *** **** *** 10 ** ** '*******' choices (*.*., ********* **** Axis, *****, *********, ********, etc.), ***** *** ** made *** *** ******* including **** ** *****. We *** ** ********* in **** *** ****** 30 **** ****. ** could ****** ** ** in *** **** ***.

Undisclosed End User #4

In reply to Undisclosed Integrator #1 | 10/03/19 01:27pm

******** * ******** **** you.

* **** **** ******** tings ** *** *******. Who ***** **** ***** those *********** *** *** in *** **** * manufacture.

** ** *** **** I **** ** **** from ***** *** **** it, *** **** **** it *** *** ** longer **** ** *** for ***** *** **** never **** **. **** gives * **** ******** picture ** *** *******. Folks *** *** ******* this ** *** ******* (I ****) **** ******* this ******* ** ***** clients **** * ****** interest ** ********** ** sell * ******* ** their *******. **** *** of *** **** *** money ** ***** ** become ********* *** **** techs *** ***** ***** certified ** * ******* cost **** *** *****.

Undisclosed #2

03/21/19 06:17pm

**** *** ** ******** off *****, *** ***** other *** **** ****** with *****?

Brian Rhodes

IPVMU Certified | In reply to Undisclosed #2 | 03/21/19 06:25pm

**'* *** *** *****, we *** ****. *** you ******* *** ***** (on-premise) ***** ***, ** cloud *****?

Undisclosed #2

In reply to Brian Rhodes | 03/21/19 08:39pm

***** *******, ******* *** existing ************ **** ***** already ****

Brian Rhodes

IPVMU Certified | In reply to Undisclosed #2 | 03/21/19 08:41pm

*** **, *'** *** Brivo *** ***** ******* for ********.

James Ashley

03/25/19 02:27am

** *** ** ** end **** ** ***** Eye ** * ***-********** and ** *** ************ easy. *** ******* ******* sold * ****** ****** and ** **** **** time ** ********* *** camera **** ** *** to ********* ***** ***. I'm ********* **** *** ease ** ***** *** how **** ** ** to ***** *** *** user. *'* ***** ** start ******* **** **** as ** ******. ** works **** **** ***** any **-***** ****** *****.

Undisclosed End User #4

10/03/19 01:21pm

***** ** **** **** had **** ***** ** Eagle *** *** ***** used. *** * **** used ** *** ******* months.

*** *********. ***'* **** it. ***'* *** *** value ** ********. ***** basic ******** ** ****** ever *** ** *** market. * *** **** more ** * ***** based **** ******* **** anything ****. *** ** me **** ** *** expensive **** *******.

* **** ***'* **** the **** **** ** heavily ****** ** *** integrator. *********** ***'* **** the ******* ** **** the ********** ** ****. I ***'* **** *** I **** ** **** my ********** **** *** every **** * **** to *** ** ****** new ****. * **** that. ** * ***** change *** ********* ** my ******* ******* ** go **** * **** ago * *****. ******* I'm *** **** *** their ***** *** **** up.

* *** ****** ** ADAT ***** ***** ******* vendor. * **** ** a ******* ******* ***, Eagle *** *** ******. During *** ******* *** of *** ***** *** folks ****** **** **** just **** *** ******* manager ******* ** ** their ******* ****** ** the *******.

* **** ****** **** is *** ************ ******* the *** ******* ******* and ***** ***.... **** kick ***** ** ***** is ** ******* **** them. ******* **** *** day * *** ********** to *** ** ******* about *** ***** ***** Eye *** ** ******* is ** ** ** extremely ***** ******.

Hans Kahler

Eagle Eye Networks
In reply to Undisclosed End User #4 | 10/03/19 02:20pm

*'* ***** ** **** that ***'** *** ********* with *** *******. * would ** **** ** talk ** *** ** see ** ***** *** things ** *** ****** for ***. *** ****** be **** ** *** a **** ******* ******* your **********.

** *** ** *** relationship **** *** **** - **** *** *** of *** ******** *** very **** ***. ******* they **** ***** ***** products *** ** **** with ***** ******** ***. I ****** *** ************ with *** ** * corporate ***** *** * can ****** *** **** there *** ** *********.

****** **** **** ** call *** ****** *** ask *** ** ***-***-**** and * **** ** whatever * *** ** help ***. *'* ****** today *** ********.

- **** ******, ** of ********** & ******** Development

Undisclosed Integrator #1

In reply to Undisclosed End User #4 | 10/03/19 02:49pm

** ****** **** **** issue ** **** *** not ***** ***. ** you ***'* *** ** remove ***** **'* ******* ADT ****'* ****** **** account ** ** *************. My **** *** ********* hundreds ** ***** *** systems. *** ********* **** full ******* ** ***** accounts, **** *** ***/****** users *** ****** ****** cameras *** ****** ***** so ***** **** **** access ** ******* **** they ******. * ***** with **** ********* **** the ******** **** *** have **** ******* **** traditional *** ******* ****, however *** **** ** install ***** *** ** much **** **** ********** a ******* *** (*****, Avigilon, ********* ***). **** you *** *** *** features (*********, ************* ***) very ****** **** ** hardware *******. **** ***** VMS ******* ***'* ***** this ******* ********** ********. Eagle *** **** ******** a **** ******** ********** with ****** ********* ** support *** ****** ** cameras ** **** ******. So *** ** **** had ** ********** **** our ******** **** ** the ********. ** ***** to ** ***** *********, perhaps *** ****'* ** that *** **** ************. Call ***** *** ********, ask **** *** * referral *** * **** dealer ** **** **** and **** **** **** look ** **** ******. You ****'* ******* ** ADT, ***** *** ****** of ******* *********** **** also ******* ***** ***. In ** ******* (** plus ***** ** *** industry) ***** *** ****** a **** *********** *** a *********** ***.

** *** **** ********* about *** ********** ***** gone ***** * *********** VMS ****** ** ****, I ******** ********. **** a ******** ****** ********* or ******** ** ********* of ******* ** * surveillance ****** **** **** high ************ **** *** company **** **** **** the *********.

Undisclosed End User #4

In reply to Undisclosed Integrator #1 | 10/03/19 05:05pm

*'** **** ** *** industry *** **** **** 30 *****. *** *** VMS * **** ********* or *** ********* *** the ********** ***** ****** after *** ****. *** they **** **** ***** the **** *** ******* to ******* ********.

*** **** ** ****, often ***** *'** *** the ***** *** **** to ** **** ******** tell ** *** ** the ************ **** ******* that ** *** ****** knew **** ***** *** system **** **** ***. So ***** ***** ******* me * ******* * don't *** *** *****. Software ******* **** ***** performed ** ****. * did ** ******. *** they ***** **** ** is ****, *******, *** return ** **** * product *** *** ******. I ***** ******* * bill **** ** ********** for * ******* ****** that **** *** **** arrived ** ****** *** manufacture *** ******** *** tech ******, **** ****** me *** ***** (********** telling **** ** *** handing *** ***** ** another *** *** **** more ***** *** ******.

*********, **** ******* *** a *** ********, *'** had ** **** *** integrator ***** * *** product (**** * **** about), ***** **** ** a ******** ******* *** they ********* ***** * couple ** ***** ** research, ***** *** ******* does *** *****. **** I **** **** *** product *** **** *** amazed.

*'** **** ***** *** small *** **** ***********. All *** ****. **** people *** ** ****** than * *** ***** man. ***** ** ** blunt. ** *** * have ***** **** **** friends *** **** **** in *** ******** *** 25 - ** ***** as ***********.

*'** **** ****** ** have **** ******** *******, Security ****, ******** **** from *********, ******** **** from ***, ***, *** from ****, **** **, Convergint, ***, *******, *** and * ***** **** of ***** ***** **** companies. *** ** **** to ****. **** *** not **** ** ******** any ****. **** **** of ***** ****** ***** companies ******. ** * am **** ***** ** the ***********.

***** ** ****** **** product ***'* ******* **** ADT *** *** *******. I **** **** **** and **** **** ****** VMS's **** **** **** the **** ** *****.

***** *** *** **** unicorn. *** **** **** fictional ********* **** **** not ***** ***** ** the **** *****. *** this ** *** ***** I **** **. *** to *** ********** ***** are *** **** ** even *****. *** **** all *********** *** **** car ***** ***. **** sell *** * ******* and **** ****. *** often ***** *** ***** are *** **** ****. I've *** **** **** one ************ **** *********** (the ******* **********) **** I ***** * ***** tech *** **** **** I ***'* **** **** you **** ** ** but *** **** *** screw **** ** *** me. *** **** **** him ***** ** *** continue ** **** ** business. * **** **** allow **** *** ** my ********. *'** **** told **** **** ***, that **** *** ** not ******* **** ** my ******** **** *****.

Undisclosed Integrator #1

In reply to Undisclosed End User #4 | 10/04/19 02:03am

*** ***'* ******** ******* requests ******** ****** ***** the ****? **** ******** features *** *** *** getting **** ***** ***? What ******** **** *** run **** **** ***** Eye?

* **** *** ******* but **'* *** * fit *** *** ************. It ******* ** ********* needs *** ************.

******* *** ****** **** spent **** **** ******* the ****** *** **'* capabilities ****** ******** ** purchase.

* ***** ********* ****** Hans's ***** *** ******** out ********. *** **** if *** **** * bridge ** * **** but *** ****'* *** a *********** *** ********* that ***** ********* ******* and **** ****** ** the *****. *** *** also *** ******** **** the ******* ******* ** the ******* ******* ******* to *** *** ***** interface ** **** **** cameras.