HID Favorability Results 2019

By: IPVM Team, Published on Feb 21, 2019

HID favorability results were strong, in the 2019 IPVM integrator study of 200+ integrators, with a net +62% and low negativity as the table below shows:

fav hid 2019

Inside this report, we examine the main themes why integrators felt the way they did, sharing 50+ comments to provide color for those reasons.

Executive *******

*** **** ******, ** order ** ********* ****:

  • ************** ****** ****** ***** recognition
  • ******* *** *********** **** for ******** ********
  • **** *********** ****** *** credentials *** ******* **** fringe *********
  • *** **** **** ****** a ******* 
  • ***'* ****** *********** & readers ********

Theme #* ***** ***********

*** ** *** ******* strengths *** ********* ** brand ***********, ********** ** North ******** *** ******** markets. **** ******** **** HID ** *** ** the *******, ********, *** trusted ****** ** ****** control:

  • "*** ** ****; *** pound *******."
  • "*** *** ** ******* of *** ********** ********. Everyone ***** **** *** everyone ***** * ****** that ** ********** **** their ***********."
  • "***** ** ***** **********. Most ** *** ************* use *** *** *** reliable *******. "
  • "****** *********** ******** ****** readers *** ***********. ******* always *** *** ******* as *** **** ** the ****** ******* ******."
  • "*** ** *** ******* and *** ****. ******** are *** *** *** lifetime ******** ** *****. "
  • "******** ***** *** ***** with ***, ********** ** easy ** ********* ******* of ****."
  • "**** *** * *** company **** * **** good ******* ** ******. Of ****** ** *** HID **** ******** ****."
  • "**** ***** ** ***. Good ***********, ******* ********."
  • "**** ******* ***** **** a **** ********** ******* hardware."
  • "**'* *** ******* ***** in ******** ********** **** credential & ****** *******"
  • "****** **** *** ********. Very **** ******* *** support."
  • "**** *** *** ********. Good ******* *** ******* overall."
  • "**** **** *** *******, cards *** *********** *** years, **** ********* *** generally ** **** ******* to **** ****."
  • "******** ************ **** ** many ****** *****. ******* it *** **** ** a **** **** ******* to ** ******** ****. Like *****, *** ***'* get ***** *** ******* HID."
  • "* **** **** *** has **** ********* *** is ****** **** ****** the *****."
  • "***** ** ***** **********. Most ** *** ************* use *** *** *** reliable *******."

***** *** ******** ******** mentioned ******* ****** ********* and ***** ******* *** good ******* ******* ***********:

  • "**** ******* ** *** levels ******** ********"
  • "***** ******* **** ********* customer ******* *** *******."
  • "**** ********* **** ** their **** ******* *** think **** *** **** durable. **** ******* ** well."
  • "**** *** *** ******/********** market - **** *******."
  • "*** **** ** *** product. ***** ****. ****** service."
  • "*** ** * ***** product **** - **** readers, ****** ******* **** HID *** * ****** track ****** ** *** industry."
  • "**** ********* *******. "
  • "******* ***** ****... ******* has ****** **** ****."
  • "**** ******* *** ****** any ****** *******."
  • "*** ***** ********* ** make * ****** **** product. ***** ******** ** still *** ***** *** their **** ******* *** gotten **** ****** ** the **** *** *****."
  • "********** *** ******** ****** and ***** *******."
  • "**** ******** ******* **** excellent **** ******* *** warranty."

HID's **** ******** ****, ****** ***** ****

*******, ******** ******** ********* product *********** *** ******* issues **** ******** ******* HID's ******* **** *********** and *******. ******* ********* specifically ******* ***'******** ****************************** ** * *******:

  • "********* ******** ** **** old & ******* - no ***** ******* *** EasyLobby"
  • "****'** *** ********** ***-***** gorilla *** **** **** it, *** ***** ***** works ****. [*********] ***'* anything *****"
  • "**** ******* ***** ** 1,000 ************. ***** *** many ***** ** *** machine **** ***'* **** well *** ***** ***** work *****. *** ******* and ***** *** **** - ********* *** ** easy ** **** ****."
  • "**** ******* *** ********. Did **** * *** problems **** ********* *** ribbons *** ***** ******** from **** ** ****. But ********** **** ** good."
  • "******* *** ***** *** rock *****. ** *** a **** ********** **** their ********** ***** **** they *** **** ****. "

Another *** *******: ******

***'* ******** ****** ** Mobile *********** *** ******* too, **** ******* ********* citing ****** **** **** BLE-based ******* *** ****** credential **********:

  • "***** ***** ******* ******** and ******* ********* **** as ****** ****** *** be ***** ***** (*** confusing!)"
  • "**** *** ******* *** very *****. ****** *** the ********* ******* *** credentials **** **** ********* out."
  • "********, ******. ********* ***** to ** ********."

** ****, *** ******** announced ** ******** ** its ****** ***********, ** a **** ** ******* in *** ******** ***** ** Fix ****** ********** ********. *******, *** ******* aspect *** ********* ** Origo *** *** ******** cited **** *** ******** design ** ***-******* *******. We **** ** ******* and **** ***** ***** later **** ****.

Mixed ******* ***********

** ***** ** ***** feedback, ******* ******** *** simultaneously ***** ** * strength ** ****, *** panned ** ******:

*********** *********

  • "**** ***** ** ***. Good ***********, ******* ********."
  • "******* ***** ***** *** HID ******* ** ***** when ********* **** ** wrong ** *** **** a ****** ********. **** will ** ***** *** beyond ** ****** *** entire ****** **** **** (i.e. *********** ** ****** control ******* *** ******) even **** **** **** they *** **** ******* the **** ****** *** credential ****."
  • "******* *** ** *** two ***** ************* ** Access ******* (***** **** Suprema *** **********). **** and ******** ********, ***** quality, **** ******."
  • "* **** *** ***** part ****************** *** *********** of *** *******."
  • "**** ********. ****'* **** any ******** **** ****."
  • "**** *** *** ******/********** market - **** *******"
  • "******* *** **** ******** and **** ** *** and **** *** ** the ******* **** ** technology."
  • "********** *** ******** ******. Reliable *** ****** **** below ********/*******."
  • "*** ******* ****** ********."
  • "** *** **** *** the ****, ****** ** implement. *********** **** *** play."
  • "**** *** ******* *** very *****. ** **** been **** ***** **** the **** ****** ****** too. *** **** **** very ********."
  • "******** ******** **** **** availability *** **********."
  • "**** ******** **** **** little ******."

*********** *********

*******, *** *** ******** on ******* *********** *** glowing, **** ******* ********** a ****** ***** ********:

  • "**** *** **** ****** DOA's *** ******** ************ than ****. **** ******* doesn't ** **** ****."
  • "******** ** ****** *** they *** **** **** truthful ***** *** ****** surrounding **** ******* ****. I ** *** ******* they *** ****** ***** their ********."
  • "* **** **** *** better ******* *** * better *** ** ************* their **,*** ********* **** numbers."
  • "*** ***** ** ******* though ** **** ** have *** **** ******** in *** **** **** than *'** *** ** the **** ** ** don't **** ** **** is * ***** *** something **** ******** **."
  • "******* ** ********, *** much *******, ******* ** great"

Too **** **** *******

* ****** ** *********** cited *** **** **** numbers ** * *******:

  • "**** ******* *** * mess *** *********. ******** if *** **** ** RMA *********."
  • "**** ** ********** ************* between ******* ******** ** product *** ***********."
  • "**** ****** ******* *** they *** **** **** both ********** ******** *** reader **********. ***** **** numbers **** ******."
  • "*** ** ********* ** buy **** ** *** aren't **** ******* **** part *******."
  • "**** *** *** ******* supplier ** ******* *** credentials. ******** ******* ** good. ** *** *** confusing **** *** *** different ****** ** *******/*********** but ***** **** ******* helps *** ****** ********."
  • "******* *** ******* **** number ** *********"

**** ********* ** ****** enough **** *** *** recently ******** ** ********** app ** ******** ********** navigation ** *** *********** catalog ** **** *******, an *** ** ******** in *** ******* ************. ***** *** *****-** experience **** *** *** is ********** ******, *** sheer ****** ** **** numbers *** **** ******* unchanged *** **** ****** remain * ********* *****

*******

**** **** **** ~*% negative ******* ** *** company, *** ******* *** HID ******* ******, ********** with *** ****** *********** of*** ***** ******** ***** Mercury ********. *** *********** ******** HID's ******** ****** *** controllers ** ******** ** credentials *** *******.

******* *********** *** *********** clearly ******* ******, *** recent ***** ******** ****** ****** *** ****** ******* ******** are ******** ***** *** resellers *** **********.

*******, *** ***** ** smart ** **** *** cautionary **** ** **** brands **** *****, **: ***** ******** *****, ***** Does *** ****.  ** ********* *****, access ************ *** ***** and *** ****** ** cautioned *******.

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