Milestone Favorability Results 2019

By IPVM Team, Published on Jan 21, 2019

Milestone's favorability moderately strengthed, in new IPVM integrator statistics over their results from 2016.

While the industry has been engulfed in a trade war and key rival Exacq's favorability has declined sharply, Milestone has strengthened, as the results below show:

fav milestone

Inside this report, we examine the key trends from integrators, and ~100 selected comments from 200 integrators showing what those trends where and why integrators selected the way they did.

Executive *******

**** ******** ** ****, net ************* ********* **** +37 ** +**, ** shown *****:

******* **** ****** ******** in ************, ** *** be **** ** *** first * ****** ****** up **** *** *******. The **** ****** *** 2019 *** *****:

  • ***** ******
  • ******* ******
  • **************** * ****
  • *** ** **** ** Others
  • ** ********** ***** *****

Value ******

******* *** ************ **** evident **** ** *** comments ****** ****, ********** and *****. **** **** Milestone *** *********, ** even "**********," *** **** than **** ** ***** involved ** *** ***** Debate **** **** **** there *** ***** *** the *******. ***** **** as **** ** *** the ***** ******* ********* was **** *** *********, or ***********/********** ** ** worth *** *******:

********* *** **** *******/**** Value

  • "**** ** ** ******** favorite, ******** * *** expensive ** *** **** VMS ******** * ***** find."
  • "**** **** *******, '*********' knows ****. **** *******, the ***** ******** ***** learn ********* **** ****."
  • "********* *** **** *******."
  • "**'* * ****** ******** - *****'* **** **** with ** *** ** a ******** **** **** some - ** *** always * **** ******* in ** *******."
  • "** #* *** ******/***** businesses *** ***. ***** product *** **** ******* best **** ********* ** all ** **** *** administration *** ***** *** by *********."
  • "***** ******* ***, *** almost ***** **** ** all. ********* *********. *** as ********* ** ******."
  • "**** *********. ****** *** choice ** ******** *** me."
  • "*** ********* *** * good ***** *** ***. The ****** ** **** and ******."
  • "** *** ********* *** and *** ** *** in **** ** *** installs ** ********."
  • "*** **** ********. **** to ******* *** ********. VMS ** **** ****-********. It ** ****** *********."
  • "***** ****, **** ********** VMS ******."
  • "**** *****."
  • "********* ***** ** ********* expensive ** *** ********** level. ************ * ***** VMS ******."
  • "******* ******* ***** *******, 1 *** ***** ** no ****** ** ******* from *** *** ******* to *** **** ********."
  • "** *** *** ******, but *******, * **** effective ********** ******."
  • "********* *** ********* ** use *** * ****** product **** **** ** options. ******* ** ****. Training ** ********* *** difficult."
  • "*** ** *** *** VMS ********. *** *** of **** **** ***** non + ******** *** not ****** **** ** upgrade ** *******. ***'* force ** ** ****** if * **** ** reprogram ** ****** ******."
  • "* *** ****** *** I ***** **** **** very ********, *** ****** Husky ********* **** **** a *** ******** * major ********. ****, *** majority ** *** ***** devices *** ******* * version ** ******* **** won't ******* ***** .*** releases ***** ***** **** will *** ******* ** the *** ******** ** Milestone. ** ***** **** the ********."
  • "**** **** ******* *** feature *** * *** high ******."
  • "** **** **** ***** installed ***** *** *********. Not *** ******** ******* to ******* ** ** keep ** ****. ***, broad ************* *** '****' with *** ** *** can ********* ******* ***********."
  • "***** ******* **** **** features *** * ******** cost ******."
  • "******* **** ** * little ***** *** *** resellers **** **** ** move ** *** **** them **** ******."
  • "***** ********, **** ******* for ***** ********."
  • "* **** ****. ***** widely ***** ******* **** makes ******** ********. ********** affiliated. **** *** ******* in *** ** ************ market ********."
  • "**** ******* *** **** consistency"
  • "********* ** * **** VMS. ** **** **** like ***** *********** *** slowed **** ** *** last ****** ** *****, you ***'* ****** *** any *** *****-********** ******** out ** ****. * like **** ****** ****** packs *** ** ****** separately."
  • "* **** ******* *** that’s * ********* *** is ***** ******** **** matched **** *** ***** hardware."
  • "******* ** * *****"
  • "********** *** ***** ***."
  • "**** ** * **** VMS ** **** ***. Good ****** *********, *** very **** ** ***-** but ** ** ** not *** *****... * lot ** ********, ********, never *********** ******** ********, affordable ***** *** ******* edition, **** ************ *** a ********** *****. **** if ** *** ***** Chinese ******* ** *** into *** ********'* ******, we ****** ** *** Milestone ***, ** ** to **** * **** reliable **** ******."
  • "****** ********."
  • "***** ***."
  • "****** *** ****** ***. Scalable."
  • "******** **** ** *** major ************* (*****, ***'* Departments, ***.) ***** ***** are ******** ***** ****** Australia **** *********** *******."
  • "** *** ******** ******* with ********* *** **** fit **** ** *** Enterprise *****."
  • "*** ********* ******** *'** tested/installed **** ****** ********* my ************. * *** pricey ******, ** * don't *** ** **** with ** *****."
  • "*** *** **** ***** product...pricey. ...***** **** ** see **** ****** * much ******* ******** ******** for *********** ******...***** **** like * ******* ******** for *********** **** **** 8 ******* ** **** that **** ******** *** offered ** *** **** version."

*** ********* ***/** ***********/******* Value

  • "**** *****'* **** **** over *** **** *-* years ** ***** ** software ***********. * ***** of **** ** *** Lenel ** *** *** industry. ******* ** ***** existing ******** **** *** making ***** ** ****** SMA ******* ******** ********** any *****."
  • "*** ********* *** *** system."
  • "*** *********."
  • "*** *** ******* *** I **** ***********, ***** to ** *** ***, but **** ******* **** around ********."
  • "**** ******* *** ******* licensing ******. **** * lot *** *** ** easy ** *** ** Exacq. ********* ******* *** very ******."
  • "******* **** ** ** does ******* *** **. All ********* **** ** perpetual ******* *****."
  • "** *** *******, *** complex ** **** ** when ** **** ***** lines *******."
  • "**** *** ******** *** they *** ****** ************ to ***** ******* *****. Don't **** **** ***** pricing ********* ** **** difficult ** ********** *** keep ** ****."
  • "******* * **** *** of * ******. *************, the ******* ******* *** so **** **'* *** profitable ** ****."
  • "********* ******* *** ******** convoluted *** ***** ****** hardware ** *** **** costly **** *****'*."
  • "****** ********* **** **** no ******* (*** *** money)."
  • "********* ** * ****** convoluted."
  • "**** ***********."
  • "*** **** ***** * do *** **** ** the ********* ****** **** is ***** ******* *** enterprise ***********."
  • "*** **** ******** ***** we **** ** ** shopping ******* (********* **-*** camera *******) ***** *****-***** security ****** ******* *** cameras. *** ********-******* ****** find *** ********* **** to **********. **** ** most ****** ********** ** the ********* ***** ** the ****** **** **** Milestone. ** ***** **********, we *** * ***** level *** ***** ** easier ** ***."
  • "****** ********** **** **** product. ** *** ****** difficult ** ***/*********."
  • "**** **** * **** good ******* *** ***** licensing ********* ***** **** of ** ********* **** from * **** *******."
  • "******* *********** *********. *********** licensing."
  • "******** ********* ** ******* and **** ** *******, poor ***********."
  • "* ***'* ****** *** any ***** **** ***** product."
  • "*** *** **** ** work ****."
  • "* **** *** *** very ********* ** *** and ********** *** ***** understood *** ******** ****** to **** ********* (** least ** *** ***** in ****)."
  • "* *****'* **** ** much, ********** *** ******. I ****'* ***** ***** VMS *** **** **** to ********."

Support ******

**** ****** **** ************ in ******* ****--*********** ********** had * ****** ***** whether *********'* ******* *** good ** *** **** ****** the ****** ** ***** finding ******* ****, ** seen ** *** ******** comments *****:

**** *******

  • "**** ***** *** **** support."
  • "******** ** *** **** as *** *** ********. Good ******* *** ********."
  • "***** ***! **** ******. good *******."
  • "*** **** ***** ** work **** ** ******* projects. **** **** **** support."
  • "**** ******* ** *** VMS **'** ****. ***** with * *** ** other ********."
  • "***** **** *******."
  • "*** * *****-***** *** I ****** ****** **** Milestone. ***** **** ******* is *****, *** ****** architecture ** **** ** understand, *** ***** ***** are ******. * **** that ***** *** ***** X2 *** ** ****** will ** * *** hit *** ****'** ******** moving *******."
  • "******** ***** *** ** genuinely ********** ** ********** dealers. **** **** ***** as **** **** ** a *-** **** ** they **** ** ********** account. "
  • "********* ********* *******."
  • "**** ******* **** ***-***** and ****-*****."
  • "**** **** ** ***** one ***** ******* *** year *** **** ******* and **** ******** ***** it *** **** ******** that * ****** ********* to ** *******."
  • "*** ** *** **** user-friendly *** *** **** support."
  • "**** *** ******. ******* could ** ******, *** the ****** *** ******* is * *** *** me."
  • "***** *******. **** *******."
  • "**** ******* *** **********."
  • "** **** *** ** issues **** **** ******* and ***** ******* ********* is ****** ****."
  • "***** ****** *** ***** support."

*** *******

  • "**'** **** * ********* partner *** * **** time, ******* *** ** our ***** ******* ** platform. **** ********, *** their **** ******* ** slow, *** ********* ** you **** ** **** it ******."
  • "**** *******, *** ******* support ***** ***********."
  • "******** ********** **** *** sales ******* ***** **** mediocre **** *******."
  • "****** *******, *** * bit ****** *** ***** and ******* *** ***-***."
  • "******* ** *******."
  • "* **** **** ********** Milestone ** *-* ***** now *** ******* ** is ********, *** ********* they ** **** ****** things. *** *** ******** when **********. ***** ******* sucks, **** ****** ****** hire **** **** ******* people."
  • "****** ********* **** ***** channel, *** ******** *********."
  • "****... ****... **** **** support *****."

**************** * ****

* **** ****** ** respondents ***** *** **** nature ** ********* **** led ** ***** ****** of ************ *** ****************:

  • "******** **** ***** ****** brands."
  • "*********: *** ******* ** affordable *** *****. ******* to **** *** ******* device ************* ** *** manufacturer. *********: ****** **** to ******* ***** ***."
  • "***'* *** ********* *** that's ******** ******* ** integration **** *****."
  • "**** ******** ** * positive."
  • "* **** *** **** platform **** ********* ******** and *** ******* ** terms ** ****** ********."
  • "****: ****************. ****: *** so ****-******** ** ******* up *** *********."
  • "**** ** * **** comprehensive *** ****-********* *******."
  • "***** *** - **** flexible *** ********** **** with ********* ****** *******."
  • "**** ****** **** *** in **, ***** ***********, complete *********** **** ** other *******."
  • "********* ************, **** ** train."
  • "**** ************."
  • "***** **** ****** ***** camera/encoder/DVR * ***** ** it. **** **** *******."
  • "**** **** *** *** projects ***** *********** ** required."
  • "**** ***, **** ******* program, ********** *******, ***** of ************/*** ***** ****, very **** ** *** client. *******: ***** ******** installers *** ************* **** work."
  • "** **** ***** **** database **********, **** ** provides **** **** ******** Good *********** ***** **** Tech ******* **** ******** pricing *********."
  • "***** ********, **** ******* for **** ******/****** ******* systems."
  • "***** *** *******. **** intuitive, **** ******** *** mid ** ***** ********. Has *********** **** ***** analytics *** *****-***** ******** systems."
  • "*** ******* ********* ** strong *** ***** ******** is ****** ********."
  • "*** ********** **** ***** open ******** *** **** all ********. ** **** integrated **** **** ******* card ****** ******. *** communicate **** *** *** major ****** ************."
Not ** **** ** ******
******* ****** **** **** Milestone **** *** *** as **** **--** ** least *** ** ****** than--offerings **** ***** ************* in *** *****:
  • "****** **** **** ** due ** ********, *****, and ******* ********."
  • "*'** ***** **** **, but *'** ***** **'* a **** *******. ** far ** * ****, they ***'* ** ******** better **** ***** *********** (Genetec, ********, *****)."
  • "******** **** ***** *** most ********** *** ******** in *** *****, * don't **** ********* ** they ***** ****'* ****** to ******* *** ****** like *********** **************. **** still **** ** **** with * ******* ****** which ****** ******** ******** problems **** ****** ***** to ****, **** * single ***** ** *******, throughput ********** ***. ****** they **** **** ****** software ***********, * ***** prefer ***-**-*** ********, **** Indigo ****** **** *** 20 *****, ** ***** my ********* ****** **** solution **** *** ************, instead ** ************ ********. That ****** ** *** as * **** ******** as ** ********* *** satisfied *** ******* ** invest ******* **** ****** extensions."
  • "*** ** **** ****-******** than ***** (****)."
  • "******* * ***** ** Milestone **** **** ** other ***'*. *** **** issue ** *****, ********* cost ** **** *** analytics ********* ** ****** bad ** **********."
  • "********* ** * **** product *** *****'* ** card ****** ****. ** already **** ******* ** there's ** **** ** lead **** **. ****, they **** *** ******* and ***** ******* **** it."
  • "*******, *** **** ************ of *** ******* ** not ** ******** ** Genetec."
  • "******, *** *** ********."
  • "********* ******* ******** *** expensive ******** ** ******* and ********."
  • "**** **** *********** ********** and *** ** *** dominant *** ** *** market. **** ***** **** some ** *** ************* and **** ** *** of ******* *** **** ONSSI's **** **** *** expand ***** ****** *****."
  • "*** ****** * **** worked **** ********* * have ***** **, *** it *** *** **** options *** * *** installer. *** ******** ***** is **** **** ******** to ******."

No ********** ***** *****

****** ****, **** * number ** *********** ****** out ******** ***** *****'* ownership ** ********* *** Axis, **** ********* *** concerns **** ****. ***** it ********* ** ******** that ***** ***** ****** how ********* ******** ** the ******, ** ***** for ***, ***** *** given ** ****** *********** of **** * ******.

*******

*******, ********* ** ** a ********** ****** ********. While ** ** ****** 5 ***** ********** ******** ********* (**** 2014), *** ******* *** operated ************* *** ***** in *********** **** ***** corporate ******* ****. ********* continues ** ******* *** software *** ****** ********* to ****** *** ***********. And *** ****** ** Chinese ***-**** **** *** now ******* ****** **** the ****-******* *********** ******* either ********* ** ************* in ********* ******* ******* VMS ******** ** *** mid ** **** *** of *** ******. *** most ******* ****** ** issue *** **** **** its *** ****-**********, ***** ***** ****** ******** **** *********. How **** ******* ***** Milestone, ****** ** ***** successful ** ***, ******* to ** ****.

Comments (8)

**** * ***** ***** the ***** ***** (**** Miletone) *** **** ****** supported **** **** * (not **** *** ************) or **** ** (*** cost/storage ********* ******), *** not **** *, *** did *** ******* *********** to ******** *******. **** was ****** **** *** I ******* * ***** problem **** ***** ***** systems. ****** **** ** that ** ***** ****?

*** **** *** ***** support **** *.  *************, those ***** ****** ** be *** ** **** in **** ********* ** the ******* ********** *****.

*** *** *** **** 5 ** *** **** for ************? ** ** not **** ********* **** uses? 

*** *** *** **** 5 ** *** **** for ************? ** ** not **** ********* **** uses?

***** ******: ******* *** increasing **** ** ********** drives **** **** *** odds ** ************ ** unrecoverable ***** ****** ** increasingly ******* ******* ************ likely.

**** ******: 

***** *******. ** *** served ** ****. *************** ***** throughout *** ***** *** ******** the ***** ** *** central ******** *** ******* the *** ** ******* but ***** ** ***** a *** **** *** improvement.

********* ** * ***** product ** *****. ** install *** **** ** the ****** ** * regular *****. ** **** is **** **** ** cut *** ****** ** different ****** ** *** software **** ****. ***'* really ********* ** ***** especially **** *** *** looking ** *** ******* models ** ****. ** in ******* ********** * posted ********* ** ********* ** you **** ** **** or **** ***** **** being ******* *** *** can't *** **** ******* to ******* ******* ******.

* ***** ******* **** anyone *** **** ********* is ******* ** ***** laurels ** ****'* **** any ************ ** *** past *-* ***** ****'* looked **** *****.

**** ****** *** ******* for ** ** ***, talk ****** ***** **** they're *****, *** **** us ***** *******.

* ***** ****. ** fact, * ******** ************ in ******* ** *** unreleased ****** ******** *** the ********* **** *** going ***** *****! **** are ********** ******* ** improve *** *** **** but * ***** ***** by ** ********* **** there ** **** *** improvement... ***** ****** **** be.

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