Genetec Favorability Report 2019

By: IPVM Team, Published on Jan 25, 2019

Genetec's favorability moderately strengthed, in new IPVM integrator statistics over their results from 2017, with 2019 results showing solid, but not exceptional, net positive favorability:

In the past 2 years, Genetec has inserted itself into the industry's most controversial debate, taking a vocal stand against 'Untrustworthy' 'Foreign Government-Owned Vendors', most notably expelling Hikvision and Huawei. How would this impact integrator's view of the company?

Inside this report, we share 100+ integrator comments across 200+ integrator responses, examining 7 main themes.

*******'* ************ ********** **********, in *** **** ********** statistics ********* ******* **** ****, **** **** ******* showing *****, *** *** exceptional, *** ******** ************:

** *** **** * years, ******* *** ******** itself **** *** ********'* most ************* ******, ****** a ***** ************ '*************' '******* **********-***** Vendors', **** **************** ********* *** ******. *** ***** **** impact **********'* **** ** the *******?

****** **** ******, ** share ***+ ********** ******** across ***+ ********** *********, examining * **** ******.

[***************]

********* *******

***** ** ******* **** into * ******, ****** below:

  • **** *******/**** **** *** market
  • ****, *** *** *********/*******
  • *** *********/******* **** ** say
  • *******
  • *** **** * **** range ** ********
  • ******* ********
  • ********/*****
  • ** ********** ******** ** China / ********* **********

******** ** ****, ******* saw ** ******** ** positive ******** *** ********* in **** ******* *** negative (****** ******** **** dropped ** *** ********** point) ** *** ********** below *****:

******** **** ******* *** good--possibly *** ****--*** **** possibly *** *******, **********-***** and ******** *** **** adoption **** *** **** prevalent ***** ****** ** 2019 ** *** ********** below *****.

Good *******/**** **** *** ******

******** ** ****, ***** were **** *********** *** felt ******* *** *** market ******, **** **** saying **** *** ********** so *** ***** ********. Some ** *** *********** in **** **** ***** cited ******** **** ********** and *****:

  • "*********: * ***** *** a ***** ********, ***** is ** ****** ********** Video *** ****** ******** than *******. ** * customer **** ** ** and ***** *** * 'price ** *** * concern **** ********,' * would **** ** ***** them ******* *******."
  • "*******, ** ** *******, is #*. * **** been ********* **** **** since * ******* ***** booth ** ******* ** ASIS ******* ***** ****. They *** *** ** front **** *********** *** their ********** ******** ** the ********* * **** seen. * **** *** federated ******** *** *** scalability ** ***** ********! None ** ** ********* who *** ******* **** any ********** ***** *******!"
  • "* **** **** ******* is *** **** ***-****** system *** *****. **** you *** **** ***** licensing *********, *** ****** architecture ** **** ****** as ** ***** ******** and ********. ***** **** support *** ****** **** top ***** *** *****-***** integrations **** ****."
  • "*** **** *** ********* in *** ****** *********. Advanced ************ *** *********** with *** **** *****-***** security *******. * **** about ***** *&* ******** some ** *** **** features *** ***** *** administrators. *** ******* **** Genetec ** ***** ***** expensive ********. *** **** thing ***** **** ** their ****** **** *** develops ********* **** ** the ******* *******."
  • "**** ******* *** ************ Building ********** ********, ******* to *** ********."
  • "**** *** ** ********* and ****. *** ** the **** ****** *********, reliable, **** ********, ***** integrated ****** *******. ** Romania ** *** ** much **** ** *********, mainly *** ** ****** not *** ******. *** there ******* ******** **** *******."
  • "******* ** * ***** system **** ** ******* feature ***. **** *** constantly ****** *** **** new ********. *** ** all *** ********** ******/***** systems ******* **** ** the ****."
  • "**** *** ********."
  • "*** **** ******** *** on *** ******, *** support ** ***-*****, *** the ***** **** ** very ************ *******."
  • "******* *** ********** ***** market ** ***** ****** designs. ******* ********* **** Mission ******* **** ******** their ************** *** ****** increase ***** ***** **** other ****** ******** *******."
  • "**** ** ***. ***********, support, ****, ***, ******, sales ****, ******** ************, updates, ******** *********, ***."
  • "***** **** ** **** it, *** ********** **** they ** **** *** market *** **** ******** else ** **********."
  • "***** ** ** *** only **** ********** ****** on *** ******. **** camera *******. **** **** a **** ******** ** cybersecurity."
  • "***** ***** **********, **** adaptable *** *** *** custom ***********. *** ****** accessible ** ********."
  • "*'* * *** *** and **** ** *******. One ** ** *** install *******."
  • "**’* * ********** ******. If *** **** *** to *** **, ***’** in **** *****."
  • "**** *******, ********, **** cost."
  • "***** *******."
  • "*** *******'* ******* ** very ******. ** ******** to ***** ******, *** company ** ********* **********. If *** *** ** connected **** ******* *** committed ** ********** ***** products *** **** ** successful ** *** **************** *****, ***** ** the ******* ** * lonely ***** ** *****."
  • "***** ******** **** ** install *** *******. **** of ******* ***-***."
  • "***** ********** *******. *** license ***** *********** **** is ****** *****."
  • "***** ***, **** *************."
  • "***-**** ********, *** ****-********."
  • "**** ************* *** *********."
  • "***** *******. **** ******. Innovative"
  • "*** ** ****. **** to ***** **** ***."
  • "* **** ******* *** good ******, *** ** personal ********** *** **** never **** ****** ** on *** *** **'** done."

Good, *** *** *********/*******

* **** ****** ******* was **** ******* ***** be ****--**** *** ****--*** it ***** *** *** matter ** ** *** too ********* ** *** bids ** *** *******/***********, or *** *** *********, or **** *******, ** understand:

  • "**** *** **** * fully ********** **** ****** and ***** ************ ******* solution, *** ********* **** in *** **** **** it. ** ** **** very **** ** *** up **** *** ****** solution. ** **** *********** that ** ** ****** a *** **** *** some ** *** ***** lines **** ** ******* with. ** ** **** to **** *********** ** you ** *** ** a ***** ********** ********."
  • "**** ******* ***, ********* Access ******* ***********, *** offloading ***.. ****** ********* VMS - ******* ***** licensing *****, ****** ** pay *** ***** ****** thing ** ******* *** annoying."
  • "**** ******** ********* *** too *** *** *** clients."
  • "*** *** ****** ** great *** **** **** their ******* ** ***'*."
  • "** * ** *** use **** ******* * really ***** **** ******** to ** *** *********."
  • "******** ***** ****, **** was *** **** ** continue ** * *******."
  • "* *** ** *************, complicated, *********."
  • "*** **** ******** ** that *** ****** *** be *** *********** *** intimidate ***** ** *** degree **** **** ***'* use ** ** *** full ********."
  • "*** *********, *** ***********. Their ****** ****** **** it."
  • "***** ******, *** ********** to ***."
  • "******* ***** **** ******* and ********** **** ** use. ****, ****** ****** improvements *** ************ ***** is *****. *** ***** is **** *** ******* of ******** *** *******/***********."
  • "********* **** ************, *** their *** ** ****** nice. *** ***** ***** all ** *** *********, and ** **** ******** replaced ******* ** * few ********* ******* ***** licensing ***** *** ****** as *** ****."
  • "***** ********, **** **** price ******, **** ********* to ****."
  • "* ** **** ******* but *** **** *** pricing ********* *** *********. Service *** ******* ** working **** **** *** tough."
  • "***'* **** ***** ******* model. *** **** ****** we ** **** ******** instead."
  • "** ***********, **** ****, closed **********"
  • "******* ** * *****."
  • "****-***** ***, *** ** always ***** ** **** back *** **** *** in *** ***."
  • "***** ** ********** ************ seems ** ** **** and **** ***. *** they *** **** ********* expensive *** **** **** are, *** ****** ******* in ****** ***** ** be * ********** ** their ****** ********."
  • "***** **** *** ****** costs, ******* *** *** of **********."
  • "*** ******* ** *** from ******* ** ********* both ** *** ***** and **** ******* ****. They *** **** ********* than ****** *** **'* easy ** **** **** they **** * ******** product."
  • "**** ******* - **** architecture *** ***** ********* compared ** ***** *******."
  • "****: ********* ***/****** ******* solution ****: *****, *** too ******** *** ****."
  • "*** *** *** *** easy ** ********* ******** to ********* ********. ***** and *********** **."
  • "* *** ******* ******** afforded. * ******* *** Omnicast ****** ** ********* supportive ** ** *******, encoders, ********, *** *** I/O *******."

Too *********/******* **** ** ***

* ***** ******** **** a ******** ******** ****, noting **** *******, **** though ** ******** **** products, *** *** *********, and **** ** **** to ****** * ******. One ********** **** **** so *** ** ** say **** *** ******* good ** ***:

  • "*********, **** ***, *********, not ****."
  • "******* **** ** *** about **** ******."
  • "*** **** **** - won't *****. ****** ****."
  • "**** **** ******* *** is *** ********* ******* easily. ****** *********. ******* not **** ** ***."
  • "*** ******* ** ******** depending ** *** *******. Did *** **** ******* with ****."
  • "**** ****** **** *** the ******* **********."
  • "**** *** ********* **** product, ** *** **** to ** * ******. We **** ****** **** several ***** *** ****** returns *** *****."
  • "*** ******** ** ******* is **** *** ** big ** ** ********* to **** ******* ** be *****. **** *** a *******."
  • "*** ******* ** ***** own ***** *******, *** example, **** **** ***** drop ******* *** ***'* consistently **** **** ********* quotas. ***** ******* ***** seems ** ******** ******."
  • "**** *** **** ** us. '*** **** ******* already.' **** *’** ***** they **** ** ****** to ********."
  • "* **** ** ****** like *******. * ***** everything **** **, **** analytics, ** *******, * dislike ***** ************ ** pay ** ****."
  • "*** **** *** *** different ******* ** **** are ******** *** **** a *** ******* *** really ***** *** ******* such ******* *****."

*******

** *********** ***** ******* (whether *****, **** ** customer), **** **** *******, though * *** ********:

  • "** **** ***** ******* Genetec ** * *******. However, ** ********* ***** products, ***** ***** ***** was ****** ******** *** willing ** ** *** extra ****."
  • "**** ***** ******* *** the ***** ********."
  • "***** ***. ******* *******."
  • "**** ****-********, ********* ******** service."
  • "***** **** *******. **** to *** *********."
  • "**** ******** ******* ******** Expensive ******** ******* **** don't ******* ******* *** don't **** ***** ****** products **** *** *** difficult ** *****."
  • "** **** *******. *** seller ** *** *****, we ** * *** of ******** **** ****, love ***** ***** *** product *******."
  • "**** ******* **** ******** for *** *********** *** good *******. ** **** their *** *** *** it ** **** ** our ***** *************."
  • "* ***** *******, **** reliable, **** ********* ******* and ********* ******* ***** support ** *** ******."
  • "***** *******, *** ******* almost *** ******** *** misleading **** ** *****. Lack ** *******, ************ that **** ******** ** customers, **** ** ******** support."

Use **** **** ***** ** ********

* ******** ******* ***** of ****** **** *******'* ability ** ********* **** a **** ***** ** other ******** *** * big ****:

  • "* **** *** ******-******** philosophy *** *** ******* and *********** ** *** software *** *****. *** third-party ********* ** ********** great. **** ******** ****** value ******** ** *********."
  • "******* ** *** ** the **** *** ********* available. ***** *** *** most ****** **** ******* a **** ******* ** cameras **** ******* ************* making ********* * ****."
  • "**** *****."
  • "**** ** *** * multitude ** ********. **** to ******/*** *** *****."
  • "** ** *** ********* access ******* ************ ** we **** *** ** integrates **** ***** ********."
  • "********** **** **** **** 3rd ***** ********."
  • "**** ******** *** ***********."
  • "***** ********** ****** **** great *******. **** *** way, **** *********** *********** with ******** **** **** ever ********** ** **********."
  • "*********** ******** *** *********** systems/"

Unified ********

******* *********** ***** *******'* unified ********, ***** **** together *****, ******, *** intrusion, ** * ******* to ***** *** ************.

  • "** **** *******'* ******** because ** ******** * very ****** ******* ********. This ***** ** **** more *** **** ********* from ******** ***** ****** than **** ******* *** or ****** ******* ** isolation. **** ** *********** is*** ****** ****** **** competition **** ********* *******, which ** ************* ******* in *** ******."
  • "* **** ***** ********** in *&*. * **** the ********* ***** ********* has **** *****. * do ***** **** ********* have **** **** **** other ************* ******* **** are ******* ** **** and ****** ** ***** so **** ********* ************ together **** * ****** software ********. ****-**** * think **** **** *** ability ** ******* ***** to *** ********* ** a ******* ** **** which ***** **** * great ***** *** ********. They **** ** *** rid ** ***** ***** Link ******. ** **** to **** *** *********** controllers!"
  • "* **** ******* ******* it ** * ******* platform ***** *** ****** control *** ***** **** together ****** ****. ***** the ***** ******* ** very ****** *** **** to **** **. *** access ******* *** ** a ****** ****** ** first ******* *** ****** ** out ** ** ****."
  • "***** ********, *** **** robust, ***** *******. **'* been *** ***** ****** now, ********** **** ** need ** ******* * global ******** ********, **** video, ****** *******, *********, SMS, ***."
  • "* **** *** *********** of ********** *** ********* and ********* ******** **********."
  • "* **** *** ******* platform ********."
  • "************* ******* *** - Integrated ****** & ****** - ****** ********."

Too ******** / *****

******* ** ****, ****** in * ***** **********, several *********** **** ***** cited ********* ** * negative ** ****** ** work **** *** *******.

  • "******* ** **** ******** Co. ***** ** * positive. ** ***'* **** in ********** ******* ** find ***** ******* ** not ******** *** *** target ******. **** ***** ago **** ** *********** VMS * ***** ** a ******* *** *** came ****** ** **** arrogant. * *** ******* for ********* ** ** 16 ******* *** ** kept ******** ***** *** they ***** ****** ********* of *******, *********** **** anyone *** ******* ** that ****** *** ****** more **** * ***** slammer."
  • "*********: ** ***** * thought ***** ** *** just *** ******** ***, but **** * *** some ***** *********, ** seems ******* *** ***** a *** ****** **** that *** ************* ********."
  • "**** **** * ****, it ** * ***** product, **** ** ******* on **********. **** *** be ******** ** ***** sales ********, *** ******* I ***** ** ** a **** *******/*******."
  • "********** **** *** *** we ***'* *** **** as ** ***'* **** in ********** ******. **** come ****** ** ** as ***** * *** arrogant."
  • "**** *******, ***** *** service ***** *** *** GOOD - **** ******** approach ** *** *** they **** **** *********** and *** *****."
  • "***** **** ** *** cocky."

** ******** ** ***** /*********

******* *********'* ***** ******** criticizing ***** ********** ********** vendors ***, ** **********, Hikvision, ********** *********** *** not **** **** ** either * ******** ** negative *** *******. ** we *** *** *** about **** ******, ** cannot **** ***** ********** but ***** **** ***** it ** * ****** in ***** ************, ** is ******* **** ** did *** **** * significant ********** ** **********'* assessment ** *******.

*******

*******'* ******* ** ***** core *****, ***** ***** systems, ***** ********, ** they **** ****** *** competition *****. *** **** remain *** ** *** last ***** ************, *** perhaps *** ******* ** the ************, **** ** signs ** **** ********. They **** **** ****** stay *** ****** *** as * ~**-****-*** *******, it ** ******** **** they ********** *** ********, which ***** ****** ***** positioning.

Comments (6)

**** ******* - *** configuring * ****** ***** for ** ***** *** tied ** * **** object **** ****** ** acknowledged ***** *** ********* (circuit ******* ** **********) clears ** ***** ***********.

  • "**** ****** **** *** the*****************."
  • "**** **** ******* *** is *** ********* ******* easily.

*** ** *** **** I *** ***** '********' comments ** ******** *** me. ** ***** **** dont **** ***** *** Snuffy ** *** ***** hawking ***** *******. *** not * **** *** for ****, *** ****** toward **********, *** ** such, **** **** ******* that *** **** **** challenge.

* ********* ** ******'* name **** ** ******** Joe ******.

**** ** **** ** a *****. *** ** could **** *** **** effect ** ******** **** choices ** ***********. *** if **** **** *** in * ****** **** has **** ***** ***** of ******* *** ***********, it *** ** **** for * *** ********** to **** ** *** fill **** **** **** by *** *****-********** **********. We've **** **** ********* want ** ****** **** known "*** ****" ***** products ******* ** *** service **** ***********, *** the ******** ***** *** find **** ****** ************.

Too ******** / *****

** ***** ** *********** to *** **** ****** these ******** *** ****. I ****** ** **'* all *** **** ***. I **** **** *********** this *** ** *** one ** *** **********. I ***** **** *** aloof ** *** ***********.

* ***** *********** **** appears ** ** * wide *** ******* "**** to ********* *** *******" and "*** *******". *** the *********** ******* **** interface *** ************* *********? Is ** ******* ****** impressions ** ****** ****** impressions?

******* * ***** ********* as ****, *** *** get **** *** *** for *** ****’** ** the ******* **** *** innovation *** ****** ***, Access ***...*** *******; ******** management, ******** **********, ***** security, **** ******* *** machine ********. **’* ****** more ** * ******** system **** * ******** system. **’** * **********-***** end **** **** * national ********* (*** *****, 100 *******) *** ******* problem ** **** ** finding ********* ******* ** install/support *** ******* ******* they **** ** ******** certification ** ****** ******* tech *******. **** ****, this ***** ***** ******* if *** ***’* **** what ***’** ***** *** kicking ****** ** *** backend...bad ****** ******. ** realize *** **** ********* of **** ******* *** see **** ***, ***-***** and ******* **** ** be ********* ** ** and *** ***-**-*****.

Login to read this IPVM report.
Why do I need to log in?
IPVM conducts unique testing and research funded by member's payments enabling us to offer the most independent, accurate and in-depth information.

Related Reports

IFSEC 2019 Show Report on Jun 19, 2019
The UK's largest trade show, IFSEC, is underway and IPVM has been examining what is new and happening at the show. Inside, we cover: Huawei...
Repositionable Multi-Imager Camera Shootout - Avigilon, Axis, Dahua, Hanwha, Hikvision, Panasonic, Vivotek on Jun 19, 2019
Repositionable multi-imager cameras are one of the fastest growing segments in video surveillance, with a slew of new offerings being recently...
Genetec Synergis Cloud Link - Complex, Costly and Confusing on Jun 18, 2019
Genetec's Synergis Cloud Link is complex, costly and confusing compared to competitor access control architectures. Inside this note, we examine...
Startup Vaion Launching End-to-End AI Solution Backed with $20 Million Funding on Jun 17, 2019
An EU / USA video surveillance startup, Vaion, founded by ex-Cisco Senior Directors is launching an end-to-end VSaaS platform with $20 million in...
Biometrics Usage Statistics 2019 on Jun 17, 2019
While face and fingerprint recognition are used regularly for smartphones, it is not as common in physical security. In this note, we examine...
The Scheme Hikvision and China Importers Use To Avoid Tariffs on Jun 17, 2019
Hikvision and numerous China importers are avoiding 25% tariffs by including an SD card slot in their IP cameras to claim they are 'digital still...
Sighthound Transforms Into Enterprise AI Provider Profile on Jun 14, 2019
Sighthound is now rapidly expanding its R&D team, building an enterprise AI service. This may come as a surprise given their origins 6 years...
ADT Eliminating Acquired Brands, Unifying Under 'Commercial' Brand on Jun 14, 2019
ADT is eliminating the brands of the many integrators it has acquired over the past few years, including Red Hawk, Aronson Security Group (ASG),...
NSA Director Keynoting Dahua and Hikvision Sponsored Cybersecurity Conference [Canceled] on Jun 13, 2019
The technical director for the NSA’s Cybersecurity Threat Operations Center will be keynoting a physical security cybersecurity conference that is...
Farpointe Data Conekt Mobile Access Reader Tested on Jun 13, 2019
California based Farpointe Data has been a significant OEM supplier of conventional access readers for years to companies including DMP, RS2, DSX,...

Most Recent Industry Reports

Repositionable Multi-Imager Camera Shootout - Avigilon, Axis, Dahua, Hanwha, Hikvision, Panasonic, Vivotek on Jun 19, 2019
Repositionable multi-imager cameras are one of the fastest growing segments in video surveillance, with a slew of new offerings being recently...
Genetec Synergis Cloud Link - Complex, Costly and Confusing on Jun 18, 2019
Genetec's Synergis Cloud Link is complex, costly and confusing compared to competitor access control architectures. Inside this note, we examine...
Startup Vaion Launching End-to-End AI Solution Backed with $20 Million Funding on Jun 17, 2019
An EU / USA video surveillance startup, Vaion, founded by ex-Cisco Senior Directors is launching an end-to-end VSaaS platform with $20 million in...
Biometrics Usage Statistics 2019 on Jun 17, 2019
While face and fingerprint recognition are used regularly for smartphones, it is not as common in physical security. In this note, we examine...
The Scheme Hikvision and China Importers Use To Avoid Tariffs on Jun 17, 2019
Hikvision and numerous China importers are avoiding 25% tariffs by including an SD card slot in their IP cameras to claim they are 'digital still...
Sighthound Transforms Into Enterprise AI Provider Profile on Jun 14, 2019
Sighthound is now rapidly expanding its R&D team, building an enterprise AI service. This may come as a surprise given their origins 6 years...
ADT Eliminating Acquired Brands, Unifying Under 'Commercial' Brand on Jun 14, 2019
ADT is eliminating the brands of the many integrators it has acquired over the past few years, including Red Hawk, Aronson Security Group (ASG),...
NSA Director Keynoting Dahua and Hikvision Sponsored Cybersecurity Conference [Canceled] on Jun 13, 2019
The technical director for the NSA’s Cybersecurity Threat Operations Center will be keynoting a physical security cybersecurity conference that is...
Farpointe Data Conekt Mobile Access Reader Tested on Jun 13, 2019
California based Farpointe Data has been a significant OEM supplier of conventional access readers for years to companies including DMP, RS2, DSX,...
Embattled $400 Million China Funded Philippines Surveillance System Proceeds on Jun 13, 2019
An embattled 12,000 camera surveillance system project that will cost ~$400 million will proceed.  The project contract was awarded, had its...

The world's leading video surveillance information source, IPVM provides the best reporting, testing and training for 10,000+ members globally. Dedicated to independent and objective information, we uniquely refuse any and all advertisements, sponsorship and consulting from manufacturers.

About | FAQ | Contact