Genetec Favorability Report 2019

By: IPVM Team, Published on Jan 25, 2019

Genetec's favorability moderately strengthed, in new IPVM integrator statistics over their results from 2017, with 2019 results showing solid, but not exceptional, net positive favorability:

In the past 2 years, Genetec has inserted itself into the industry's most controversial debate, taking a vocal stand against 'Untrustworthy' 'Foreign Government-Owned Vendors', most notably expelling Hikvision and Huawei. How would this impact integrator's view of the company?

Inside this report, we share 100+ integrator comments across 200+ integrator responses, examining 7 main themes.

*******'* ************ ********** **********, in *** **** ********** statistics **** ***** ******* **** ****, **** **** ******* showing *****, *** *** exceptional, *** ******** ************:

** *** **** * years, ******* *** ******** itself **** *** ********'* most ************* ******, ****** a ***** ***** ******* '*************' '******* **********-***** Vendors', **** **************** ********* *** ******. *** ***** **** impact **********'* **** ** the *******?

****** **** ******, ** share ***+ ********** ******** across ***+ ********** *********, examining * **** ******.

[***************]

********* *******

***** ** ******* **** into * ******, ****** below:

  • **** *******/**** **** *** market
  • ****, *** *** *********/*******
  • *** *********/******* **** ** say
  • *******
  • *** **** * **** range ** ********
  • ******* ********
  • ********/*****
  • ** ********** ******** ** China / ********* **********

******** ** ****, ******* saw ** ******** ** positive ******** *** ********* in **** ******* *** negative (****** ******** **** dropped ** *** ********** point) ** *** ********** below *****:

******** **** ******* *** good--possibly *** ****--*** **** possibly *** *******, **********-***** and ******** *** **** adoption **** *** **** prevalent ***** ****** ** 2019 ** *** ********** below *****.

Good *******/**** **** *** ******

******** ** ****, ***** were **** *********** *** felt ******* *** *** market ******, **** **** saying **** *** ********** so *** ***** ********. Some ** *** *********** in **** **** ***** cited ******** **** ********** and *****:

  • "*********: * ***** *** a ***** ********, ***** is ** ****** ********** Video *** ****** ******** than *******. ** * customer **** ** ** and ***** *** * 'price ** *** * concern **** ********,' * would **** ** ***** them ******* *******."
  • "*******, ** ** *******, is #*. * **** been ********* **** **** since * ******* ***** booth ** ******* ** ASIS ******* ***** ****. They *** *** ** front **** *********** *** their ********** ******** ** the ********* * **** seen. * **** *** federated ******** *** *** scalability ** ***** ********! None ** ** ********* who *** ******* **** any ********** ***** *******!"
  • "* **** **** ******* is *** **** ***-****** system *** *****. **** you *** **** ***** licensing *********, *** ****** architecture ** **** ****** as ** ***** ******** and ********. ***** **** support *** ****** **** top ***** *** *****-***** integrations **** ****."
  • "*** **** *** ********* in *** ****** *********. Advanced ************ *** *********** with *** **** *****-***** security *******. * **** about ***** *&* ******** some ** *** **** features *** ***** *** administrators. *** ******* **** Genetec ** ***** ***** expensive ********. *** **** thing ***** **** ** their ****** **** *** develops ********* **** ** the ******* *******."
  • "**** ******* *** ************ Building ********** ********, ******* to *** ********."
  • "**** *** ** ********* and ****. *** ** the **** ****** *********, reliable, **** ********, ***** integrated ****** *******. ** Romania ** *** ** much **** ** *********, mainly *** ** ****** not *** ******. *** there ******* ******** **** *******."
  • "******* ** * ***** system **** ** ******* feature ***. **** *** constantly ****** *** **** new ********. *** ** all *** ********** ******/***** systems ******* **** ** the ****."
  • "**** *** ********."
  • "*** **** ******** *** on *** ******, *** support ** ***-*****, *** the ***** **** ** very ************ *******."
  • "******* *** ********** ***** market ** ***** ****** designs. ******* ********* **** Mission ******* **** ******** their ************** *** ****** increase ***** ***** **** other ****** ******** *******."
  • "**** ** ***. ***********, support, ****, ***, ******, sales ****, ******** ************, updates, ******** *********, ***."
  • "***** **** ** **** it, *** ********** **** they ** **** *** market *** **** ******** else ** **********."
  • "***** ** ** *** only **** ********** ****** on *** ******. **** camera *******. **** **** a **** ******** ** cybersecurity."
  • "***** ***** **********, **** adaptable *** *** *** custom ***********. *** ****** accessible ** ********."
  • "*'* * *** *** and **** ** *******. One ** ** *** install *******."
  • "**’* * ********** ******. If *** **** *** to *** **, ***’** in **** *****."
  • "**** *******, ********, **** cost."
  • "***** *******."
  • "*** *******'* ******* ** very ******. ** ******** to ***** ******, *** company ** ********* **********. If *** *** ** connected **** ******* *** committed ** ********** ***** products *** **** ** successful ** *** **************** *****, ***** ** the ******* ** * lonely ***** ** *****."
  • "***** ******** **** ** install *** *******. **** of ******* ***-***."
  • "***** ********** *******. *** license ***** *********** **** is ****** *****."
  • "***** ***, **** *************."
  • "***-**** ********, *** ****-********."
  • "**** ************* *** *********."
  • "***** *******. **** ******. Innovative"
  • "*** ** ****. **** to ***** **** ***."
  • "* **** ******* *** good ******, *** ** personal ********** *** **** never **** ****** ** on *** *** **'** done."

Good, *** *** *********/*******

* **** ****** ******* was **** ******* ***** be ****--**** *** ****--*** it ***** *** *** matter ** ** *** too ********* ** *** bids ** *** *******/***********, or *** *** *********, or **** *******, ** understand:

  • "**** *** **** * fully ********** **** ****** and ***** ************ ******* solution, *** ********* **** in *** **** **** it. ** ** **** very **** ** *** up **** *** ****** solution. ** **** *********** that ** ** ****** a *** **** *** some ** *** ***** lines **** ** ******* with. ** ** **** to **** *********** ** you ** *** ** a ***** ********** ********."
  • "**** ******* ***, ********* Access ******* ***********, *** offloading ***.. ****** ********* VMS - ******* ***** licensing *****, ****** ** pay *** ***** ****** thing ** ******* *** annoying."
  • "**** ******** ********* *** too *** *** *** clients."
  • "*** *** ****** ** great *** **** **** their ******* ** ***'*."
  • "** * ** *** use **** ******* * really ***** **** ******** to ** *** *********."
  • "******** ***** ****, **** was *** **** ** continue ** * *******."
  • "* *** ** *************, complicated, *********."
  • "*** **** ******** ** that *** ****** *** be *** *********** *** intimidate ***** ** *** degree **** **** ***'* use ** ** *** full ********."
  • "*** *********, *** ***********. Their ****** ****** **** it."
  • "***** ******, *** ********** to ***."
  • "******* ***** **** ******* and ********** **** ** use. ****, ****** ****** improvements *** ************ ***** is *****. *** ***** is **** *** ******* of ******** *** *******/***********."
  • "********* **** ************, *** their *** ** ****** nice. *** ***** ***** all ** *** *********, and ** **** ******** replaced ******* ** * few ********* ******* ***** licensing ***** *** ****** as *** ****."
  • "***** ********, **** **** price ******, **** ********* to ****."
  • "* ** **** ******* but *** **** *** pricing ********* *** *********. Service *** ******* ** working **** **** *** tough."
  • "***'* **** ***** ******* model. *** **** ****** we ** **** ******** instead."
  • "** ***********, **** ****, closed **********"
  • "******* ** * *****."
  • "****-***** ***, *** ** always ***** ** **** back *** **** *** in *** ***."
  • "***** ** ********** ************ seems ** ** **** and **** ***. *** they *** **** ********* expensive *** **** **** are, *** ****** ******* in ****** ***** ** be * ********** ** their ****** ********."
  • "***** **** *** ****** costs, ******* *** *** of **********."
  • "*** ******* ** *** from ******* ** ********* both ** *** ***** and **** ******* ****. They *** **** ********* than ****** *** **'* easy ** **** **** they **** * ******** product."
  • "**** ******* - **** architecture *** ***** ********* compared ** ***** *******."
  • "****: ********* ***/****** ******* solution ****: *****, *** too ******** *** ****."
  • "*** *** *** *** easy ** ********* ******** to ********* ********. ***** and *********** **."
  • "* *** ******* ******** afforded. * ******* *** Omnicast ****** ** ********* supportive ** ** *******, encoders, ********, *** *** I/O *******."

Too *********/******* **** ** ***

* ***** ******** **** a ******** ******** ****, noting **** *******, **** though ** ******** **** products, *** *** *********, and **** ** **** to ****** * ******. One ********** **** **** so *** ** ** say **** *** ******* good ** ***:

  • "*********, **** ***, *********, not ****."
  • "******* **** ** *** about **** ******."
  • "*** **** **** - won't *****. ****** ****."
  • "**** **** ******* *** is *** ********* ******* easily. ****** *********. ******* not **** ** ***."
  • "*** ******* ** ******** depending ** *** *******. Did *** **** ******* with ****."
  • "**** ****** **** *** the ******* **********."
  • "**** *** ********* **** product, ** *** **** to ** * ******. We **** ****** **** several ***** *** ****** returns *** *****."
  • "*** ******** ** ******* is **** *** ** big ** ** ********* to **** ******* ** be *****. **** *** a *******."
  • "*** ******* ** ***** own ***** *******, *** example, **** **** ***** drop ******* *** ***'* consistently **** **** ********* quotas. ***** ******* ***** seems ** ******** ******."
  • "**** *** **** ** us. '*** **** ******* already.' **** *’** ***** they **** ** ****** to ********."
  • "* **** ** ****** like *******. * ***** everything **** **, **** analytics, ** *******, * dislike ***** ************ ** pay ** ****."
  • "*** **** *** *** different ******* ** **** are ******** *** **** a *** ******* *** really ***** *** ******* such ******* *****."

*******

** *********** ***** ******* (whether *****, **** ** customer), **** **** *******, though * *** ********:

  • "** **** ***** ******* Genetec ** * *******. However, ** ********* ***** products, ***** ***** ***** was ****** ******** *** willing ** ** *** extra ****."
  • "**** ***** ******* *** the ***** ********."
  • "***** ***. ******* *******."
  • "**** ****-********, ********* ******** service."
  • "***** **** *******. **** to *** *********."
  • "**** ******** ******* ******** Expensive ******** ******* **** don't ******* ******* *** don't **** ***** ****** products **** *** *** difficult ** *****."
  • "** **** *******. *** seller ** *** *****, we ** * *** of ******** **** ****, love ***** ***** *** product *******."
  • "**** ******* **** ******** for *** *********** *** good *******. ** **** their *** *** *** it ** **** ** our ***** *************."
  • "* ***** *******, **** reliable, **** ********* ******* and ********* ******* ***** support ** *** ******."
  • "***** *******, *** ******* almost *** ******** *** misleading **** ** *****. Lack ** *******, ************ that **** ******** ** customers, **** ** ******** support."

Use **** **** ***** ** ********

* ******** ******* ***** of ****** **** *******'* ability ** ********* **** a **** ***** ** other ******** *** * big ****:

  • "* **** *** ******-******** philosophy *** *** ******* and *********** ** *** software *** *****. *** third-party ********* ** ********** great. **** ******** ****** value ******** ** *********."
  • "******* ** *** ** the **** *** ********* available. ***** *** *** most ****** **** ******* a **** ******* ** cameras **** ******* ************* making ********* * ****."
  • "**** *****."
  • "**** ** *** * multitude ** ********. **** to ******/*** *** *****."
  • "** ** *** ********* access ******* ************ ** we **** *** ** integrates **** ***** ********."
  • "********** **** **** **** 3rd ***** ********."
  • "**** ******** *** ***********."
  • "***** ********** ****** **** great *******. **** *** way, **** *********** *********** with ******** **** **** ever ********** ** **********."
  • "*********** ******** *** *********** systems/"

Unified ********

******* *********** ***** *******'* unified ********, ***** **** together *****, ******, *** intrusion, ** * ******* to ***** *** ************. 

  • "** **** *******'* ******** because ** ******** * very ****** ******* ********. This ***** ** **** more *** **** ********* from ******** ***** ****** than **** ******* *** or ****** ******* ** isolation. **** ** *********** is*** ****** ****** **** competition **** ********* *******, which ** ************* ******* in *** ******."
  • "* **** ***** ********** in *&*. * **** the ********* ***** ********* has **** *****. * do ***** **** ********* have **** **** **** other ************* ******* **** are ******* ** **** and ****** ** ***** so **** ********* ************ together **** * ****** software ********. ****-**** * think **** **** *** ability ** ******* ***** to *** ********* ** a ******* ** **** which ***** **** * great ***** *** ********. They **** ** *** rid ** ***** ***** Link ******. ** **** to **** *** *********** controllers!"
  • "* **** ******* ******* it ** * ******* platform ***** *** ****** control *** ***** **** together ****** ****. ***** the ***** ******* ** very ****** *** **** to **** **. *** access ******* *** ** a ****** ****** ** first ******* *** ****** ** out ** ** ****."
  • "***** ********, *** **** robust, ***** *******. **'* been *** ***** ****** now, ********** **** ** need ** ******* * global ******** ********, **** video, ****** *******, *********, SMS, ***."
  • "* **** *** *********** of ********** *** ********* and ********* ******** **********."
  • "* **** *** ******* platform ********."
  • "************* ******* *** - Integrated ****** & ****** - ****** ********."

Too ******** / *****

******* ** ****, ****** in * ***** **********, several *********** **** ***** cited ********* ** * negative ** ****** ** work **** *** *******. 

  • "******* ** **** ******** Co. ***** ** * positive. ** ***'* **** in ********** ******* ** find ***** ******* ** not ******** *** *** target ******. **** ***** ago **** ** *********** VMS * ***** ** a ******* *** *** came across ** **** ********. I *** ******* *** something ** ** ** cameras *** ** **** bragging ***** *** **** could ****** ********* ** cameras, *********** **** ****** not ******* ** **** league *** ****** **** than * ***** *******."
  • "*********: ** ***** * thought ***** ** *** just *** ******** ***, but **** * *** some ***** *********, ** seems ******* *** ***** a *** ****** **** that *** ************* ********."
  • "**** **** * ****, it ** * ***** product, **** ** ******* on **********. **** *** be ******** ** ***** sales ********, *** ******* I ***** ** ** a **** *******/*******."
  • "********** **** *** *** we ***'* *** **** as ** ***'* **** in ********** ******. **** come ****** ** ** as ***** * *** arrogant."
  • "**** *******, ***** *** service ***** *** *** GOOD - **** ******** approach ** *** *** they **** **** *********** and *** *****."
  • "***** **** ** *** cocky."

** ******** ** ***** /*********

******* *********'* ***** ******** criticizing ***** ********** ********** vendors ***, ** **********, Hikvision, ********** *********** *** not **** **** ** either * ******** ** negative *** *******. ** we *** *** *** about **** ******, ** cannot **** ***** ********** but ***** **** ***** it ** * ****** in ***** ************, ** is ******* **** ** did *** **** * significant ********** ** **********'* assessment ** *******.

*******

*******'* ******* ** ***** core *****, ***** ***** systems, ***** ********, ** they **** ****** *** competition *****. *** **** remain *** ** *** last ***** ************, *** perhaps *** ******* ** the ************, **** ** signs ** **** ********. They **** **** ****** stay *** ****** *** as * ~**-****-*** *******, it ** ******** **** they ********** *** ********, which ***** ****** ***** positioning.

Comments (6)

**** ******* - *** configuring * ****** ***** for ** ***** *** tied ** * **** object **** ****** ** acknowledged ***** *** ********* (circuit ******* ** **********) clears ** ***** ***********.

  • "**** ****** **** *** the*****************."
  • "**** **** ******* *** is *** ********* ******* easily.

*** ** *** **** I *** ***** '********' comments ** ******** *** me. ** ***** **** dont **** ***** *** Snuffy ** *** ***** hawking ***** *******. *** not * **** *** for ****, *** ****** toward **********, *** ** such, **** **** ******* that *** **** **** challenge.

 

* ********* ** ******'* name **** ** ******** Joe ******.

**** ** **** ** a *****. *** ** could **** *** **** effect ** ******** **** choices ** ***********. *** if **** **** *** in * ****** **** has **** ***** ***** of ******* *** ***********, it *** ** **** for * *** ********** to **** ** *** fill **** **** **** by *** *****-********** **********. We've **** **** ********* want ** ****** **** known "*** ****" ***** products ******* ** *** service **** ***********, *** the ******** ***** *** find **** ****** ************.

Too ******** / *****

** ***** ** *********** to *** **** ****** these ******** *** ****.  I ****** ** **'* all *** **** ***.  I **** **** *********** this *** ** *** one ** *** **********.  I ***** **** *** aloof ** *** ***********.

* ***** *********** **** appears ** ** * wide *** ******* "**** to ********* *** *******" and "*** *******". *** the *********** ******* **** interface *** ************* *********? Is ** ******* ****** impressions ** ****** ****** impressions?

******* * ***** ********* as ****, *** *** get **** *** *** for *** ****’** ** the ******* **** *** innovation *** ****** ***, Access ***...*** *******; ******** management, ******** **********, ***** security, **** ******* *** machine ********. **’* ****** more ** * ******** system **** * ******** system. **’** * **********-***** end **** **** * national ********* (*** *****, 100 *******) *** ******* problem ** **** ** finding ********* ******* ** install/support *** ******* ******* they **** ** ******** certification ** ****** ******* tech *******. **** ****, this ***** ***** ******* if *** ***’* **** what ***’** ***** *** kicking ****** ** *** backend...bad ****** ******. ** realize *** **** ********* of **** ******* *** see **** ***, ***-***** and ******* **** ** be ********* ** ** and *** ***-**-*****.

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