Genetec Expels Hikvision

I agree that live view is "easy" after the client is configured properly, but playback in any of their clients is far from easy. Not as easy as something like DW Spectrum or even Avigilon. 

Why all the Hate To Hikviosion ? i have probably 2000+ hik cameras working without a problem with have of cost of axis , some customers dont need all the options and fancy stuff , what they need is easy system for live view and playback thats all .. 

Can't help but feel you're missing the point.

Do you really think they would be stupid enough to use an obvious brand ?

Surely, if that was their plan they would buy into an American brand and do it from a more trusted source ???

This all seems like paranoia to me. 

Possibly for the extra liability insurance and PR repair work in case something goes pretty bad.

Exactly - It is not the generic threat of hacking Genetec appears to be concerned about - it is more specifically the Chinese government using their captive company Hikvision as a door into networks , particularly US government networks, which are a large part of Genetec's customer base and Genetec unsurprisingly wants to protect themselves from being implicated into any potential Chinese state-sponsored penetration 

Who loses the most from this, Hik or Genetec?

Maybe we could start with the average cost of a Hik camera vs the average cost of a Genetec license.

I'm thinking the camera is cheaper, not sure.

So if half of the potential "Hik on Genetec" customers drop Hik because of the additional Genetec Surcharge and the other half drop Genetec, then in pure dollars Genetec comes out with a greater revenue loss.

Of course on a % revenue basis, the % Genetec loss is far greater.

Super simplistic, but certainly some deals will go to Genetec and others go to Hik.  Also, this ignore any loss of Hik goodwill or domino effect, if others follow suit.

NOTICE: This comment has been moved to its own discussion: Who Loses The Most From This, Hikvision Or Genetec?

In 2014, I dare say that most network NVR/DVR and cameras were shipped with a default password.

So how is Hik more negligent than the others with the same practices at that time?

YES. With cheap labor and currency manipulation. Did you heard that before? Capish!!!

And don't forget that they where also hacked and used for Bitcoin mining (NVR's and DVR's).

They weren't 'hacked'.

Integrators and end-users failed to change the default credentials.

Exactly! That is the point. How many companies in the private sector have the support, or are owned, by the second largest economy in the world? I'm quite sure the brand name companies would had kicked their butts long time ago. Is not fair competition, plain and simple. Capish!!

Jon, you still cannot understand that their stated reason is Chinese government control, not individual issues?

You have made your point on this repeatedly in the thread. We are at 205 comments. I'd ask you not to repeat it unless you have new information or criticisms to share.

Still no addition of Dahua, Axis, or Sony tho....?

¯\_(ツ)_/¯

OK, then why in the movie "2012", all US politicians and rich guys stepped on the Noah's Arks built by China in order to be rescued?

You may argue it's fictional, but China is one of US's major partner, but not enemy. The real enemy to US is ISIS, North Korea, and crazy dictators that hold bombs.

China has huge trade with US, it is also the biggest customer of iPhone, Boeing airplanes, Smartphone processors, and also is the biggest American Treasury bond foreign holder, why it turns out to be enemy?

$250 for each new Hikvision camera added to a Genetec system, with the money to go towards integration and support?

4,000 cameras = 1 million dollars.

Ironically, Hikvision cameras on Genetec may end up having the most robust integration and support of any other camera manufacturer.

Update from a Genetec email, no charge for Hikvision/Huawei cameras already connected to Genetec systems, an additional $250 per device for new connections:

You may have heard about changes we recently made to our Supported Devices List (SDL). Genetec has designated certain devices (including those manufactured or white-labelled by Hikvision and Huawei) as having increased cyber risk factors and requiring special handling procedures in our R&D facilities. Our customers, consultants, partners and technical publications are worried about these risk factors. And we are worried by these risk factors, too.

Genetec will continue to support these devices, but will pass along the costs and risks of integrating and supporting this equipment to end-users.

• Customers who already own a Genetec system containing such devices will need to agree to a waiver when renewing their Genetec Advantage Agreement (there is no additional charge).

• Customers who are buying a new system (or adding new connections to an existing system) will need to agree to the waiver, and purchase the special connection license at a fee of 250$ USD MSRP per connection in addition to the usual connection fee.

When will genetec officially confirm this i cant find any info from anyone

Ok I sat down, and wait for the announcement about dropping axis,dahua,hisilicon, (thanks Murat), dropping Chinese switch manufacturers, or any device manufactured in China because of the above mentioned things.

But for start I'm okay only with axis and dahua.

Huawei also ? We need to inform Genetec, that most of cameras has HiSilicon chip inside and Huawei is HiSilicon's mother company.

John? Who told I disagree?

It is their business decision. I told, that I'm surprised that 70% of people think it will have an impact.

You can agree or not with this statement, but let's talk about a year later about this, and let's talk about how many other device will be dropped by Genetec due to vulnerability issues?

Consistency is one of the most remarkable measure of a company.

Security now is not just about the camera, NVR. It's about the switch, router, firewall, network monitoring, traffic monitoring, not to mention all.

Agreeing 100%. True the camera must be secure but in this increasingly IOTified world (Internet Of Things), Cyber Security can no longer be an afterthought and it is becoming more and more our responsibility we, the integrators to insure the security of the networks we connect to the Internet. This can be seen as either an opportunity or one additional threat and burden. IMHO it is both: With price of cameras plunging to the abysses (thanks in large part to Hik) and hardware price in general following the same trend, we are left with the real but serious and challenging opportunity of providing Security to the .. Video Security systems to boost our revenues and restore our margins to healthier levels. Not a given, not easy but the potential windfalls are quite interesting IMO and IME.

Sorry John, we are a very few.

Exactly you caught it, the audience is very important in this site, and also worldwide within security enthusiasts, I think they/we are the few people in the room. This is the reason it's one of the hottest topic.

But the security industry started to be much more an "everyone knows" industry, and enthusiasts (professionals who really care) are a really few.

But to cut the long story short, time will tell. I don't expect that hikvision will be 2nd or 5th next year because of this message. They might be the first in unit sales and in revenue as well. Business is about numbers we all know this fact well. So impact is zero. That is what I wanted to mention with all respect to your way of thinking.

On the other hand if Gentec is consistent, will remove also Axis support, as they were vulnerable for 8 years, and many times/ways as well, any company whi were/is vulnerable, etc.

Some month ago I mentioned, till almost all companies are manufacturing in China, who knows there is no any additional chip, or any HW based solution, which can make the camera vulnerable on a remote command? Who checks all the chips with hidden parts inside? Nobody. So till SW hacks can be "easily" checked with ethical hacking, or our internal networks can be easily monitored where they stream what, it's quiet easy to be on the safe side.

That is my concern, and don't care about the manufacturers owner till I can protect my network.

Security now is not just about the camera, NVR. It's about the switch, router, firewall, network monitoring, traffic monitoring, not to mention all.

Genetec sending out this "message" to an almost empty room

No. The attention this topic is getting is extreme. We track stats carefully on every topic we cover and this Genetec / Hikvision one is in the top 1% of all topics.

As for people 'not concerning Hikvision as a PRO manufacturer', I am sure there are many people who are not concerned. But with 720+ votes, 72% of members say Hikvision devices are untrustworthy. That's pretty sizeable. I do suspect that some of this breaks down by region (e.g., people in the US are much more concerned than people in Hungary).

There are hundredth of Genetec like solutions worldwide

No. To get to 'hundreds', you would have to use the very general category of video management software / recorders, i.e., Blue Iris, Dahua NVRs, Nestcam, NUUO, ZoneMinder, etc.

Genetec is really more of a command and control offering, with their own video, access and PSIM all in one, internally developed. For most users, this is overkill and irrelevant but for mega customers, Genetec is one of the top choices among very few real options.

But, as for why people think Hikvision will lose, I suspect it is more about the signaling effect than direct sales from Genetec, i.e., Genetec is sending out a negative message about Hikvision that could hurt other sales.

That said, as I have noted in other places in this thread, Genetec definitely has risk, especially if Hikvision continues to move up market. Hikvision could make life very difficult for Genetec in that scenario.

who sent out the memo we trust Genetec?

Just because customers sign waivers doesn't preclude lawsuits from third parties...

Sure, but what would the lawsuit even allege?

"Genetec connected to a camera they told me not to buy. This camera later participated in a DDOS attack on a third party, that was unrelated to Genetec in any way."

"Still Genetec was negligent by connecting to this camera, which gave me the sense that it must be trustsorthy, and so over their objections, I purchased one, to my regret."

IMHO, they have more liability from someone slipping in the lobby.

Andy, I'm calling BS on your claim of "550+ scientists and engineers" as your website claims just over 600 total employees. Grandiose claims like this may lead others to question the veracity of Genetec's other claims.

Also, there are other reasons beyond security to isolate IP video traffic on its own network (physical or virtual). One is that it allows for network traffic to be contained so that it doesn't impact other network traffic.

Nevertheless, I do agree with your premise that there are additional costs for HikVision based upon their history, marketing methods, and company ownership.

On a side note, I'm not a fan of HikVision because I believe the overall marketing of their products cheapens our industry, and the company is able to do this due to government subsidies and a low paid workforce. Then again (and perhaps directly opposed to this bottom feeding mindset), I've also found Genetec to be overly arrogant...Case in point, you made me look up "antithetical."

Cheers,

David Coughlin

Director, Security Sales & Operations

ENE Systems

"They don't want to cooperate with open platform software in China, because they believe that their software is the best. "

Well every VMS maker thinks (or says) they are the best. But how much competition do they really have? Seriously, how does the VMS choice landscape look in China- meaning how many big names can one say they have, domestic and foreign?

(-Signed......... hold on, have to find my driver's license......;)

That's a lot of rolls of change in profit to deposit.

No, definitely not billions. I don't boast about laughing all the way to the bank.

Marty I think you're missing the economies of scale, and the relative comparison of the to the rest of the technology world. Have you looked at the base+client licensing fees for things like Microsoft SQL Server, Microsoft Exchange, Quickbooks, SAP, Oracle or any other client-server based software solutions? It's not really much different. Per seat versus per user licensing, per CPU core, license renewal and ongoing.

And they have exceptionally higher volume of sales versus the pitiful few million the security world does, their R&D dollars go a lot farther. When I used to work in IT for a newspaper, initially it amazed me the amount of money we had to pay for software that seemed to do simpler tasks than mainstream software, and clunky at that. But then I thought about it, this was specialized software only a small market client would need, so the development dollars had to be recompensed over a much smaller sales volume.

I don't think VMS companies have it very easy. At least no where near as lucrative and being C-Level at Microsoft or Oracle.

Axis is not owned by a enemy!

China is a enemy of the United States, eh?

Like North Korea or Iran?

Why, because they're not a democracy?

I believe we shouldn't give one red cent (npi), to our true enemies.

Do you?

Hik' has its own serious looking iVMS 5200

Frantz, can you elaborate about what is 'serious looking' about its iVMS 5200? We are genuinely trying to understand what is so special about it. From their online descriptions and our testing to date, it seems to add a handful of mid-level functions (like software based recording, some 3rd party camera support, LPR, etc.). What major other things does the iVMS 5200 have?