Pelco Favorability Results 2019

IT
IPVM Team
•Published Jan 11, 2019 13:45 PM

Pelco had a significant favorability problem amongst integrators in our previous study (see 2016 Pelco results).

Now, in the first edition of our 2019 series, Pelco's favorability has not worsened but it has not strengthened either:

Inside this report, we examine the specific themes from 200 integrator responses and the problems that Pelco faces with integrators.

Key ******

***** *** ******* ******** **** *** past ******,*** *** **** ** *** ****** of ****, *** *** *** *** ******* drop ** ***** **% ***** ***** acquired ** *********.

** *** ***********, *** **** ****** cited ****:

  • "*****/**********/**** *****"
  • "**** *******/*******"
  • "**** ** ********** **** ****"
  • "********* ********* * ********"
  • "****’** *** ** **** ** **** Used ** **"

Worst ***** - **** ****** *** **** ***

******** ** *** **** *******, *** trending ***** ** **** **** *** more *********** ****** ** *** **** anything ***** ****, ***** ************ ***** sense ***** *** ******** ** *** industry ** *** **** ****** (***** is ****** ****) ******* **** *** no ********** **** **** ** ***, as ***** ********** ********* ****:

  • "***** ****** **** ****."
  • "*** ** ******** ****"
  • "***** ** *** ** **** * brand ****. * ***** *** **** in ***********."
  • "** **** ***** ******* *****. ** can't *** ****** ******** ** ********."
  • "**** *** ****"
  • "***** ****** **** **."
  • "** ***’* **** **** *****."
  • "***** **** **** ******"
  • "***** ****** ****"
  • "***** ****"
  • "****"
  • "**** ***** ****** **** **** *******"
  • "***** ****. ** *******."
  • "**** *** **** *** ***** ** equipment."
  • "**** *** **** ****"
  • "** ********** ****"
  • "** *** *** *****"
  • "***** **** *** *******."
  • "* **** ***** **** *****, ** I **** ** ******* ** ****."
  • "***** ****** **** *****."

Dated/Irrelevant/Poor *****

**** ***********, **** **** ******** ********, still ******** *****, *** ************** *** positively ** ***** *********** *********:

  • "*** **** ***** ** ********?"
  • "***** *** ** ********"
  • "*** **** *** ** ********?"
  • "**** **** ****. *** *********. *** they **** ** ********?"
  • "****** *** ****"
  • "********"
  • "* ****'* **** **** ***** *****"
  • "***** **** *** **** *** *** era."
  • "***** ***** ** ** ********** **** a ****** ******* ****."
  • "**** ******* ** *** *** **** Club. **** ****** *** ***** ******** in * **** *** **** ******** model *** *** ******** **** * dinosaur. ***** **** *** ******* ******* of ****** ********* *** ***** * don't *** **** ******* *** **** moving *******."
  • "**** ******* **********. **** ********** **** up ****** ** ** * ****** leader ** *** **** *** ******* on ******* ***** ******** ***** **** have **** ****** ** *** ****** by ***********."
  • "*** **** ** ** ****."
  • "**** **** **** **** ***** *** technology."
  • "*** **** ***** ******? **** **** they ****** *** **** ** ** cameras *** *** ***** ** *** analog ***. ***'* **** ******* ***** them *****."
  • "******, **** **********, *** ****** *** legacy ************."
  • "*** **** **** ******* *********** *** too *********. *** ***** *** *** you **** ** *** ********, **** are *** *********. ***** ***** **** is *** **** *** *********. **** have ** ** ***** ******** ****** shouting, ** *** *** ****."
  • "*** ********. **** ** **** ****** share ******** ** ****** *** *** long."
  • "**** ** *** *** ******** ** the **** ** ******!! **** *** a ******** *** ************* ** ** and **** **** **** ******. ****** left * *** ***** ** ** mouth **** **** * *** ** the *****. **** *** **** ***** up ***** **** *** - *'** pass *** ***."
  • "*** * ****** ** *** ****** place *** ******"
  • "***** **** * ***** *****."
  • "***, *** ******* **** ** *** up ** ****."
  • "**** ******** ****** ******* **** ******* anything *****."
  • "**** **** **** ** *********** **** their ******* **** *** **** ******"
  • "***** **** ********* ***** *** ***** heyday, * ** *** ***** **** have **** ***** **. ********* *** something ** ***** **** ** *** primary *** *****. *** ****'* *** bad."
  • "**’* **** **** ***** ***** * saw *** ***** ** *** ***** name ** ********. ***** **** ***** have *** *** ***** ************ ****** around."
  • "*** * ***** *******, *** *****’* seen ******** ********** **** **** ** a ***** *** ***** *********."
  • "*** * ***** *******, *** *****’* seen ******** ********** **** **** ** a ***** *** ***** *********."
  • "***** **** *** ******. **** **** had ** **** ******** ** ** Video. ***** ********** ** ********* ****** that **** ** **** *** *** best ****** ****-** ** *** *****, I ***** ***** *** ****** ** them ******* * ***'* ***** *** company ** *** **** ********."
  • "*****'* ***** ******** *** ** * long ****. *****'* **** **** **** kept ** **** **********. **** ** be **** ** ****** *****."
  • "***** ******* ********** * **** **** ago. ** ** *** **** **** or *** ****."
  • "* ***'* ***** ****'** ***** **** up **** *** ********** **** ***** camera *************."
  • "*** **** ** ** *** **** couple ** ***** *** *** **** in *** ****."
  • "**** **** *****, *** *** *** years, **** ***** ** ***** ****** share"
  • "*****'* **** *** ******* ** **** a ****"
  • "*****'* **** ******** **** ***** *** about * *****. **** *** *** making *** ******** **** ***** **** us ******** **** **** ** **** equivalent."
  • "*** **** ****** ********"

Poor *******/*******

*** ***** *** ******** *** **** used ***** ** **** *****, * number ** ********* ********* *** ******* that *****'* ******* ** ******* *** service *** *******:

  • "*** *** ***** **** ***** ** business? **** **** ****** *** * decade **** *** ** **********. ***'* touch, ****. ***** *** ******/**** *** garbage. * ***** * ******* ** cheap ***. ****** *** *****."
  • "******* *****. ** **** *** **** out-of-box ******** **** **** *******. **** than *** *** ***** ************ ********. VMS ** *** *** ** **** as *** *** ******** ***** **** a ***** ****** ** *** ******."
  • "**** *** **** ***** *** **** years *** *** **** **** ** did **** **** ********. ******* **** way ******** *** *** ******* *** very *** *******."
  • "*** **** *********** **** ***** ******** is ** ****** **** *** ******* them **** ********* ****. **** ***** a ***** ********* ** *******."
  • "** ***** **** ****** ***** ****** customers ***** ***** *** *** **** we *** ***** ****** ** *******/****** existing ***** ******* ** ***'* *** them *** ** *** ** **** of ******* *******, *****, *** *******."
  • "***-*** *******."
  • "*** ******* ** *** *********."

Schneider ********* * ********

**** *********** **** **** *********'* *********** of ***** *** * ********, ** typified ** *** ********* *********:

  • "***** ********* ****** *****, *** ******* went *****."
  • "*****'* **** **** ***** **** **** bought *** ** *** **** ** heck."
  • "******* ** * ****-** ********. ********* completely ********* * **** ****** ** the ********."
  • "* *** **** ************ **** **** south ** ***** *** ***** ********* purchased ****."
  • "**** **********, ** *** ******* *********** total **** ** ***** ******."

Not ** **** ** **** **** ** **

**** *********** **** **** ***** **** to ** ** ******** ****** *** that *** ******* *** ******** ** recent *****, ** ***** ********* **********:

  • "**** **** **** ********** ** *** market ****** *** **** *** * lot ** ********. ** *** **** on **** ******** ***** ** *** other ************ (**** ********* ** ****** control ******). * ***'* **** ****, they *** *** ******* *** *** Pelco. **** **** ******* *******."
  • "****'* **** *** ****** ** **** with **** ******, ****** **** ***** well-known ***** ** ****** ***, *** I ***** **** ****'* ***** ** IP **** ***** **** **** **** supposed **, ********* ***** ******* **** their ********."
  • "*** **** **** ********** ** *** good. ***** **** *** ******* ***** of * ******* **** ***** ** the *** **** ***** ** *** bottom ***** ******** ** *** *** losing *****. *********, ***** ***! ***** could ** **** ******!"
  • "** * *****, ** *** ** be * ****** ****** *****, *** is *** **** ***** ***** *** in ****. ** *******."
  • "**** **** *** *** ****** *** didn't **** ** **** *** ***** of *******"
  • "******* ***** ** **** **** **** to **...."
  • "** ** *** *******. *** ** be **** ****."
  • "***, ******** ******* ** *** ***** now ** **** *****."
  • "**** ** ** ** ******** ******. unfortunately *** *******. **** *** ********* spec **** *** **** ** **** with ******* *** ****** ******** **** the ***."
  • "***** *** *** ******* ** ****** video *** **** *** ******** ** move **** ** ** *****. * feel **** **** *** ***** ******** mistake."

Somewhat ******** ********

* ******** ******** *** ******** ******** things ** ***:

  • "**** *******, **** * **** ****."
  • "******** ********, **** ******** *******"
  • "**** ******* ******* *** **** *********, it ***** ***** ** **** (**** reliable)."
  • "**** *******, ********, **** ****."
  • "*** *** *** ******* *** ****** than ****. ****** **************/***** ******* *** willingness ** **** **** *** ** helping *** ****."
  • "***** *** ****** *** **** *******, and * ***'* *** *** ** their ***** ******** ** * ***'* comment ** ****."
  • "**** * ******* ***********, *****'* ******** stand *** **** ** ****."
  • "***** ****** *** **** **** *****, Solid *******."
  • "** **** ***** ***** ******* *** they **** ****** ****** **** *** Bosch ** *******."
  • "***** **** * ****** ******* *** have *** ****** **** ***** ******* line *** ******."

Pelco *******

********* ******** ** *** ***** ** turn ****** ***** ** **** **. They **** ****** ******** ** *** it **** *** ****** ** **** will **** * **** ** ****** themselves ** **** ******* *** *** sides. ** *** *** ********** ** a **********, **** **** * ********* / ****, ** ****** ** ***** enough **** *** ***** ******** ** turn **** ******** ******. ***, ** each **** **** **, *** **** powerful ***** *****, ********.

Comments (9)
UI
Undisclosed Integrator #1
•Jan 11, 2019

*** ... **** ** ****** ** uphill ****** **** ** ******* ********, based ** *** ******* **** *** various ***********.  ********* ****** ** ** in *** ******** ******** *** ****** been * *********** *****, ****** ****** there ** *** ****.  ** ***** the **** *** **** *** **** the ******** ******** *** *** *** Andover *** *** ************, *** **** of *** ****** *** ** ** support *** *********** ****** ***** **** sold *** ******** ********* **** ***** companies ****** ********* ****** **** ***.

**'* ****** *** **** **** *** the ********* ********* ** ********* **** they *** ** ******* ***** ** access ******* ******** **** ******* (*******) and *** ******** ****** ********* ***. On *** ***** ****, * ******** all *** ************* **** *** **** Pelco **** ** *** ***** **** .... *** * **** ***** ******* could **** ****** *** ********** **** so ***** (** ******) *** *** find ********** ** **** ********* ****** is **********. 

** **** ** ********* ** **** halfway ** *** ******** ********, **** will ****** * ***, *****-**** ******* that ***** ******* *** ******* "**, I ****'* **** ********* ******** *** security" **** *** *****.

(7)
UI
Undisclosed Integrator #2
•Jan 12, 2019

**********. 

UE
Undisclosed End User #3
•Jan 12, 2019

***, * *** ** ******** *** showing, **** *** *** ***** ******* relevant ***** *** *******. 

**** * ***'* **** ******** ** to **** ***** * *******, * don't *** ***** ******** *** ********, etc. ******* ** ******.

(1)
(2)
UD
Undisclosed Distributor #4
•Jan 12, 2019
In reply to Undisclosed End User #3

*** *** **** ****** *****?

(1)
JH
John Honovich
•Jan 13, 2019
IPVM
In reply to Undisclosed End User #3

#*, * ******** ***** **** *** that **** ** *** ********** *** too ******** ******** ** **** ***** offers *****. ** *** ***** ****, even * ********** ******** ** *****'* current ******* ******** **** **** ** a ***** ************ ** *** '***' VMS *** ****** *************. 

*******, **** ****, ***** *** *****. Pelco's ********* ******* **** *** **** few ***** **** **** ** ******* that ** ** *** ********** ** expect *********** ** **** ***** ***** is ***** ********. *****/********?

(4)
UE
Undisclosed End User #3
•Jan 14, 2019
In reply to John Honovich

* ******* ***** **** *** ****.

*** ** *************, **** *********, ** no ********* ** ***. *** ********, old ******** ********* ******* ******* *** ones, *** *********, ***.

*** **** ***** ** ********** (*** that *** ** ******** *******), **** somebody ********* **** ** *********** ** all ***** ******* ********, ***** *******, why **** ****** "**********"? ***** ** stupid. *** **** ** **** * standard ***** ********, **** ******** ***** to **** **** ********, ***.

******** **** **** ***** **** ********* team ********** ***:

"* ****'* **** **** ***** *****"

***** *** *** ****** *******:

"***** **** *** *******."

** **** ******* ***** * ** years *** *****. ** ** ******** at ***? **** ** **** ******* *****?

"*** *** ***** **** ***** ** business? **** **** ****** *** * decade **** *** ** **********. ***'* touch, ****. ***** *** ******/**** *** garbage. * ***** * ******* ** cheap ***. ****** *** *****."

**** **** **** *** ***'* ****** know *** ******* ******. ** ***** he **** **'* *** *******.

""** * *****, ** *** ** be * ****** ****** *****, *** is *** **** ***** ***** *** in ****. ** *******."

 

 

JH
John Honovich
•Jan 14, 2019
IPVM
In reply to Undisclosed End User #3

*** **** ***** ** ********** (*** that *** ** ******** *******), **** somebody ********* **** ** *********** ** all ***** ******* ********, ***** *******, why **** ****** "**********"? ***** ** stupid.

**** *** ****** **** ***** *******, some ***** ********** *** ***** ** fall ** **** ********. *** **, when ***** **********, ** **** ** report ****** *** ******* **** ****** think, ******* ** ***** ** ******** with *** *********.

** **** ******* ***** * ** years *** *****. ** ** ******** at ***? **** ** **** ******* about?

**** *********** **** **** ********, ******* that ** **** ** ***. **** manufacturers **** ** *********** *** ***** of ********* ********* ******* ***** **** ignore *** **** **** ****** ** a ********* *****. ** **, **** is **** ** **** '********' ****.

(2)
JE
Jerome Ellis
•Jan 13, 2019

*** **** ********** ** **** *** not ****. ** *** ** ******* of ***** ** ***** ******* ** an ******* ** ****. ***** *** about * * **** ***** ** providing *** ** *** ****** *********. There **** * ******** ** *** first ***** ** **** ***** * months ** *** *** ** *** PTZs ********* ** **** ***** *** also ****** ** ****. ** *** to ******** ******  ***** ** *** PTZ ******** ** ** ******** *********** and ** *** **** ******** *** of **** *********. *** ******* ****** six **** *** * ********* ******** and ** *** *** ********...

(1)
(3)
UM
Undisclosed Manufacturer #5
•Jan 13, 2019
In reply to Jerome Ellis

*****, ***** *** ****** (***) *******?

(1)