Eagle Eye Networks Cloud VMS Tested

By: Sean Patton, Published on Jul 26, 2018

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Eagle Eye has become one of the most significant players in the industry in the past few years:

***********, **** **** *** are ******** *** ***** to ***** **** *** top **** ** ******** companies.

*******,* ***** *** **** we ****** ***** ***, it ************ * **** **** of ******* *********** *** features.

*** **** ****** *** Eagle ***'****** *********** ******?

** **** ****, ** examine *** * **** strengths ** ***** *** competitively *** ***** * main ********** *********:

  • *********
  • ****** *** **************
  • ************ ***** ******** ** export
  • *-****** **************
  • ****** *******
  • ****** ***** ******
  • ***** ***********
  • **** **********
  • ****** ***
  • *** *******
  • ***** *********
  • ****** ***** ********** *******
  • *** ***** ************
  • ****** ************
  • ****** *******
  • *******

**************

*** ***** *** **** cloud-centric ***, ***** ***'* fundamentals *** ** *** their ***** ********** ** strong.

*******, *** ***** *** want * **** ** class ***, ***** ** better ** *****, *********, Genetec, ***, ***** *** still **** *********** *** features ******* **** **** low **** *** ********* offer.

VMS *********

*** ***** *** ***** VMS *** ******* ******** strengths ****** **** ***** use ** ***** *******, Internet ************ *** ****** access ** *** ********* of *** ********:

  • ******* *******
  • ********* *******
  • *-****** ************** - **** or ******* **********
  • ****** ******* - ******* Eagle *** ********, ** First ********* ******

VMS **********

***** *** ***** *** has ******* *********** ******** that *** ******* ** inferior ******** ** ****** VMSes:

  • ******* ************ ***** ******** or ******
  • ******* ****** ***** ******
  • ** ***** ***********
  • ** **** ********** ** groups
  • *****-****** ***** *********
  • ** ******* ******

2-Factor ************** (***) ******* *****

****** *******, *** ***** Eye's *** *** ***** to *****, *** *** not **** ** ******* return *** *-***** ************ code. ***** *** ****** you ** ***** *** for *** **** ******** connecting ** * ******, or *** ********** **** profile. ****** *** **** not ****** *** *** from *** ***** ** remote *******, ** *** prevent ******* ****** *** prevent ********* ***** **** attempting ** ****** *** system (**** *-****** ************** ******).

**** *** *******, *** system ****** * **** to ****** ** **** the ****** **** * 4-digit ************ **** ** SMS **** ******* ** email. *** **** *** received ** ***** ** seconds ** ****** ** requests:

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* **** ******* ** their *** ** *** list ** ******* ******* in *** **** *******. This **** ****** *** to ****** * ******* device ** *** **** a *** *****, ****** or **:

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First ********* ****** *******

***** ***'* ****** ******* worked **** *** ** a ************** *** *** offering. ** ****** *** inviting ***** ********* ** create ***** *** ****** to *********** **** ******* when *** ****** *** activated. ***** **** *** systems **** ***** *********** granted ***** **** ****** or ******, ***** *** is ******** **** ************ as * ***** ********* log ** *******.

*** ********* ********** ******** the *********'* *****, *** allows *** ** **** visibility ** *** *******, or **** ******** *******:

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*** ********* **** ******** a "**********" *****, ***** they *** ****** *** register ***** *** ******** to *** **. **** eliminates *** **** *** the ********** ** *** user ** ****** *** passwords *** ******** ***** responder ********.

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** ***** ****** ** the *******, ** ******* user **** ****** *** "Activate ********* *****" ******, which ***** ** ********* message ** *** *********'* email, *** **** ****** them ** *** **** the ****** ***** *** Web ***/** ****** *** to **** *** ******* they **** ****** **:

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***** ** * ******** task *** ********** ****** "First *********" **** ******** a ****** **** *** Account **** (**** ** this ****), ***** ***** the ******* **** ******* has ****** **. **** is * **** ******* for ***** **** ** not ******** ****** *** system, *** **** *** typically ******* **** ****** training ***** ** ***:

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Limited ************ ***** ******** / ******

***** ***'* ****** ***** playback ***** **** *** is ********** ** **** VMSes. *******, *** ********* is ******* ******* ********* the ***** *** ***** History ****** *** * camera ***** * ********* window **** ****** ****** of ***** **** **** one ******. ***** ** no *** ** ******** multiple ******* ****** *** same ****** ** ******.

***** ** ** ************ feature ****** "****** **** Sync" *** ** **** synchronize *******, *** *** management ** *** ****** sizing *** ************ ** tedious:

********* **** *******, ***** Eye ****:

*** ****** ********** ***'* where ** **** **, but ** **** ****. We're ******* ** ********* the **

*** ***** ******* ****** window **** **** ****** for *********** ** ***** from *** ****** ******* back ** **** ******. Multiple ***** ********* **** each ***** ******* ****** are ******** **** ** incident ******* ****** ******** cameras, **** **** *** time ****** *******.

No *********** / *********** ***** ******

***** **** **** ***** video ** ********* ***** being *********** *** ***** at **** ** ***** storage, *** *** **** format ** ******** *** video *** ** *** VMS ** ** **** .MP4. **** ***** ** the ******* ****** ** playback ** *** ****** or ********, ******* ******** no ********, ************, ** tracking ** *** ***** once ** ** ********.

**** ********** *** ********* provide * ***** ******** format **** * ********** player. ******* ************ ** typically **** ** ****** when ***** * *********** video ******.

Limited ****** ******

***** *** **** *** offer * ***** ****** search **** ******** ***** clips ****** ** *** motion ********* ******. **** is * ****** ***** search **** ******** ** VMS *******. ***** *** has ** ******** ********* graph, *** **** ******** blue ****** **** ** the ******** ** *** Video ******* ****** ******, but ***** ** ** link ******* *** *.

** * **** ***** the ******** ********* ****, they **** *** *** following ***** **** *** filter *** **** *** time. *******, ***** ** no **** ** ********** to *** ***** ******* Search *** **** ******, so *** ***** **** to ******** ****** *** the **** **** ****** events **** ****** ** the ******:

No ***** ***********

***** *** ** ******* another ****** ******* ** many *** ********* ***** is *** ******* ** create * ******** ** reference **** **** ** associated **** *** ******** video ** *** ******. This ****** ***** ** search *** ****/**** ********** with * *****, ******* of ****** *** * specific **** *** ****.

No **** ********** ** *****

***** *** **** *** offer *** ****** *** changing *********** ** ************ of ******** ***** ** the **** ****. ******** large **** ** ***** is ********** ** **** VMS ************ ** ***** User ** ****** ***** definitions. ** **** *****, these ****** *** ** automatically ********** **** ** organization's ****** ********* ********.

***** *** ******** *** ability ** ******* **** permissions ** ********** **** has:

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**** ***** ***** **** feature ***** *** **** they **** * *********** form **** *** ** filled *** *** **** to ***** *** ******* for ******** ** ******* a ***** ****** ** users, *** ***** ** no *** *** *** integrator ** ******** **** import ** **********.

Popup ******* ***********

***** *** **** *** browser ******* ******** **** the ******* ****** ******* window **** ********** ********* tasks, ***** *** ** confusing ** *********** ** users. **** ** ** contrast ** **** *** clients (*** ** ***** client) **** **** *********** resize ***** *******, ** switch ******* ***** **** live ***** ** ********. Common ******* **** ******-******** a ****** ** ******** it ****** *** ******* pane ******* ** * new ******* ****** ******* up ** ***** ** the ******* ****** ******.

Storage *** ********* *******

***** *** ****** * good ****** ********* ******* the *********** ** ********** or *** **** **** need, ******* **** ** generate *******, ** **** at ***** ** ******* on * ***********.

**** ** **** *********** than * ******* ***/*** storage ** ********** ****** might *****, *** ******** when ******** * *** that ** ******* ** moving ***** **** ***** storage ** ***** *******.

*** ****** ******** ****** provides * ******** **** of ****** *** ****** level "*******" ***** ********** Local *** ***** ******* use, ** ******** ** Camera *** ******* ********* use:

Mobile ***

****** **** *** ****** apps ***** *** ** limited ** **** *** playback *****, *** ***** Eye ****** *** ****** support *** **** ******** and *********** ******* **** are ********* ** *** Web ******, **** ****** Storage, *** ********* ****** information. *-****** ************** ** supported.

*** ****** ******** *** Analytics ****** **** ** not ********* ** *** app, *** *** ****** detection ******** ***** *** be ******** ** *** video.

**** *** *********, *** we ******* ** ***** the *** ***** ** zoomed *** ** * full ***** ***, *** other ***** ***** ** zoomed ** ***** ** show *** ******* ** the ***.

*** *********** ******* ** the ****** ** ****** cameras ** *** *** by ***** **** ***** GPS ******** ** **** the *** ******** ** the ******. ** * map **** ******** ******, the ***** **** **** to ** ******* ********.

* ****** ** *** Eagle *** ****** ***********:

PTZ ******* ***** - ******* **********

*** ******* *** ***** in *** **** *** years *** ***** *** currently ** ********* *** models ****** ******* ***'* ****** ************* page.

*******, **** ****** ** controlled ** *** ******** layout ****. *** **** to ***** ** *** PTZ ****** ** **** a ******** ***-** ******* window. ** **** *****, PTZ ******* *** ** enabled, *** *** *** click ** *** ****** where *** **** *** camera ** *** *** tilt. *** ***** ****** wheel ** **** ** zoom ** *** ***. You *** **** **** and **** * ********* over ** **** *** wish ** ***** **, and *** ****** **** automatically ***, **** *** zoom ** *** ***** area.

***** *** *********** *** experienced **** ****** ** control *** ***, **** a ***** ** *-* seconds. **** ***** ** the ******** ****** ** the *** ********* *** command ** ****, *** the ***** ***** *********** to *** ****** ***** makes ******* ******* ** attempting ** ****** ******* with * *** ** real **** **** ********* or **********.

Video ********* *******

** * ******* ****** size *** ************ **** (default *********** ********, ** range ****** ******* ** missed *******), ********* *** Line ***** ********* ********* satisfactory, **** ** ***** positives *** ****** ******* on, ******* *** **********.

*** **** ********* ***** positive *** ** ** exterior ****** ****** * heavy *********, ********* ** the ***** **** ** the **** ****** ***:

No *** ***** ************ / **** *** *** ***********

***** *** **** *** integrate *** *** ***** systems **** *** ***** VMS ********.

***** *** ******** *********** their ***** ** *** party ***** ************ *** monitoring ********** *******,*-****, ***********. **** **** ********* their ***** *********'* *****-***** ****** ******* platform, *** *******-***** ****** ********** ****** Swift *******. **** ******* ****** *********** ****** *********** **** ****** control *******.

No ***** ******

***** *** ******* *********** in *** *** ****** and *** ****** ********* thick ******* *** *** VMSes, ** ** ***** emphasizing **** ***** *** offers ** ***** ******, which ***** ** * problem *** **** *** users.

Hardware ****** *******

***** *** ******~** ********* ****** *********** *** *** *****-*****, and *** *** **** base ********. ***** ******* sizes ***** **** * minimum ** *** ** to ****. ***** *** says ***** ***** ******* is ****** *********, *** customers ***** ** ****** on ********* ******* ** the ******* ** *** of ***** * **** centers ******** (** ******** video ** ****** ** US, ***).

Software ******

***** *** **** **** update ***** ******** ************* every * *****, *** upgrades ****** ******* *** action **** *** *****, because ***** *** ******* the ******* *******. ****** many *** *************, **** do *** ******* ******** version ******* *****, *** for *** ******** **** will **** ** ****** to ***** ******* ****. Typical ******* *** ****** new ****** *******, *** potential ******* ******** ******* or *******.

Camera ******* ***** + ****** ***********

***** *** ***** ********** supported ******* ** *********** ***************** *** ** *** increased **** * *** hundred * ***** *** to ~*,*** ** *** time ** **** ****. However, ** ** ***** 3 ***** ***, **** is ***** ************* **** than *** ******** ********* supported ** ********* **** as *****, *******, *********, etc. ********* ** ***** Eye, **** ** ******* they ***** **** **** camera **** **** ** supported, ***** ******** ***** support *** ***** (*** audio ** *********), */*, PTZ, ***. ***** *** also ******** ***** **** camera *** "*******" ******* settings, ********* **** **** and ********* *******, ***** are ****** ** *** camera **** *********.

Adding *******

****** *****, *** ***** Eye ****** ************* ********** cameras ** *** ******* network. ** *** * camera ** *** ******, users ********* **** **** to ***** *** ***** plus **** **** ** each ****** *** ****** username *** ********. **** that ******* ** ********* subnets *** *** *********, only ***** ** *** local ***.

Unsupported *******

******* *** ************ ****** on *** ********* ****** list **** ****** ** Unknown ** *** ****** model *** **** *** camera ** *** *********. If * ****** ** shown ** *******, ***** may ***** * ****** to ****** * ******* request ** ***** ***, which ******* ** ** work **** *** **** to *** * ****** for *** ******. ** email ******** **** ***** Eye ******* ****** * turn ****** ******* * and * ***** ** add ****** *******.

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***** *** *** ******* via **** ********* ** enabling *** ****** ** Account ********:

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****** **** *** *********, this ******** *** *********:

  • *****, *** **** ******* to *** *.*** ****, high ********** ******. **** is **** *** ********* and **** ********** **********.
  • ******, ***** **** ****** a ***** ********** ***** stream, **** *** *******, thumbnails, *** ****** *******.

***** *** ***** ****** is ********* *** ********* to ****, **** ***** may *** **** *** or ***** ** **** a ******'* ********* ***** stream, ****** **** ****** more ******* **** ********** a ******* *******.

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*******

***** *** ************* **** in ***** ********* ** resolution (** ** ** 5MP) *** ******* ********, from **** (********** **** with ***** *******) ** a ****. **** ****** from $* *** ********** only ***** ** $* per ***** *** *****-**** (7 ****) ** **** storage, ** $**/***** *** 30 **** ** ***** video.

**** **** ***** ****** are ****, *** ****** price ** ****** *****. Eagle *** ******* ** that **** ******* *********** these ****** **** ****** and ******* ******** **********, so ****** ****** ** end ***** *** **** widely.

******** *******

***** *** ******** ******* also ******, ********* ** the ****** ** ********, analog ****** *******, *** onboard ******* (** ** 50TB ** *****). ****** start ** ***** $*** USD **** *** ***** smallest *******, *** *** series.

**** **** ***** ****** are ********** * ***-**** setup ***. ** *** bridge ** **** ****** fail, ***** *** ******** the **** ** ** charge. ************, *** ******* updates (*** ********* *********) are ******** ** ** extra ******, **** ** support ********* ** ******* plan ********.

******* **** *********** ****Eagle *** *

Comments (5)

I like that they have Responder access to the system, but I don't understand why a Responder would have to register a password first before they could get access to the system camera feeds.

How does this make any sense?  The only time that a Responder might need access to the system is when the crap has already hit the fan.

So, you make them register a password before they can get access?

Seems pretty dumb to kneecap a pretty good differentiating feature like they've done here.  :(

Further - who wrote this?  Their marketing manager?

U1,

The design concept is to have police/fire accounts pre-registered prior to an actual emergency happening. So the process is Nomination of account (responder sets up own account) -> Activate Sharing -> Deactivate Sharing.

What would your thought be for keeping the system secure, if you have accounts with no passwords? A single use weblink perhaps? But then if they close the page by mistake they lose access.

"The design concept is to have police/fire accounts pre-registered prior to an actual emergency happening."

Sorry, that was not clear to me.

So, the responder accounts pre-exist the emergency event.  How are first responders notified of the emergency event when it happens - and how do they then get access to cameras?

 

 

From the test report above:

To allow access to the cameras, an account user must select the "Activate Responder Share" option, which sends an automatic message to the responder's email, and also allows them to log into the system to view the permitted cameras:

There is a specific task for responders called "First Responder" with contains a layout with the Account name (IPVM in this case), which opens the cameras that account has access to. This is a good feature for users that do not commonly access the system, and will not typically receive much system training prior to use:

Thanks for the questions, I will clarify in the report that activating responder share allows them to access the cameras through the Web and/or Mobile client.

 

Eagle Eye suffers from one of the same things Axis did IMO.....a hardware company trying to make software, and the UI tends to suffer.  Great ideas and obviously has the back-end money to live a long time while in growth mode.  Great marketing can often make a product successful regardless of shortcomings.

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