Verkada: "IPVM Should Never Be Your Source of News"By John Honovich, Published Jul 02, 2020, 12:14pm EDT
Verkada was unhappy with IPVM's recent coverage declaring that reading IPVM is 'not a good look' and that 'IPVM should never be your source of news'.
Later, Verkada told IPVM that the comments Verkada posted did not align with how Verkada views IPVM.
However, Verkada's comments absolutely align with the fundamental problems Verkada has.
Access Control Debate
While access control is typically a quiet domain, Verkada's entrance caused some controversy. First, Verkada falsely claimed to be the "First Native Cloud-based Access Control and Video Security Solution" despite numerous incumbents already offering this. Such clearly wrong claims are rare for most but not Verkada.
Then IPVM criticized Verkada's access control system for only supporting Wiegand and not the newer, now fairly broadly supported OSDP.
'Not A Good Look'
Verkada quickly slapped down Jacob Hengel, the CTO of YourSix, telling him that 'IPVM being your source of news is not a good look':
While Verkada employees are seemingly proud of not knowing much of the industry they are in, the retort that 'everyone uses Wiegand' is particularly odd. One, it's obviously false, higher-end manufacturers and deployments increasingly use OSDP and, two, with that 'everydoes does' logic runs counter to Verkada's own core messaging that Verkada is somehow newer and better.
As for us researching the product, we asked and received input from Verkada's VP of Product who confirmed the lack of OSDP, saying that Verkada might add it "in the future based on customer demand." After IPVM complained publicly about the lack of support, Verkada now says they "expect to roll out support for 3rd party OSDP readers over the next 3-4 months."
Despite Verkada's dismissal, Hengel persisted, saying:
Verkada was unperturbed declaring that "IPVM should never be your source of news" and that Wiegand is 'not actually a problem':
Wiegand, it's actually a problem.
Bigger Problem Verkada Ongoing False Claims
The bigger problem, though, is Verkada's ongoing false claims. For example, Verkada recently claimed to manufacture its cameras in the USA:
This is false. Vivotek contract manufacturers for Verkada in Taiwan. And this is concerning because misrepresenting manufacturing in the USA is a legal issue. After we brought this to Verkada's attention, they edited the comment.
Other examples of Verkada false claims include:
- Verkada Salesman Falsely Alleges Competitor Bankruptcy
- Verkada False Allegations Against Avigilon Exposed
- False Verkada 'Unrivaled' Low Light Performance Claim Removed
Verkada responded to Verkada's Facebook posts saying:
Many of us are avid IPVM readers. The comment you shared does not align with how we view IPVM. We have enjoyed all of our discussions with the IPVM team to date and look forward to working with you in the future.
IPVM Used to Manufacturer Attacks
For us, it is not a big deal and comes with the territory. For example, 3 years ago, China government-owned Hikvision said we were cyberbullying them and were destined to fail:
Now, US Silicon Valley mega-funded startup Verkada rips into us.
Verkada should mature, be more careful about saying false things, and then they surely will get more positive (or at least less negative) coverage from us and others.
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