Most Respected Manufacturer Competitors

By: John Honovich, Published on May 25, 2017

Manufacturers told IPVM what competitor they most respected.

In terms of total revenue, Hikvision, Dahua and Axis are certainly tops but would they be the highest when it came to competitor respect?

Inside this post, we share the results of the survey and detailed color commentary. Contrast to the most disrespected manufacturer competitor results.

************* **** **** **** competitor **** **** *********.

** ***** ** ***** revenue, *********, ***** *** Axis *** ********* **** but ***** **** ** the ******* **** ** came ** ********** *******?

****** **** ****, ** share *** ******* ** the ****** *** ******** color **********.******** ** *** **** disrespected ************ ********** *******.

[***************]

******* ******

**** ******** **** ** the ************ ******* **** no ******* *****. 

#1 ****

**** *** #* *** a ******* ** ******* / ******. *** **** notable *** ********** **** for ******* *** *** racing ** *** ******:

  • "**** **** ** ****** right."
  • "****. **** ******** *** value ** *** ********'* products ******* ** '****** to *** ******'."
  • "****. ***** ********, ******* to ** ** ****** and ********* ******** ******."
  • "****. **** *****'* ***** to ***** ****** **** to ***** *** *******, and **** ********* **** by ********** *** ******* products"
  • "**** **************, ******* **** research, *******, ****** *** market ***** ******** **** integrity *** ******. **** don't ***** ** ***** competitors' *****, *** ***** they *******. **** ** laudable."
  • "**** - **** ** be ****** *** ****** road ** *** ****** of ***** ******** *** relationships."
  • "****. **** **** ** be ** ***** *** and * ***** **** end ***** *** "*** axis *** ****** *** competition"

***** *********** ************ ***** products *** *********:

  • "****, *** ****** ** that **** **** * good ***** ** ********, their ******** ** *** market ** ****** *** respectful. **** **** ****** their ******** ** ** intelligent ***, **** ***** promote *** ******** ** the **** ****."
  • "****. ****** **** *** course *** *** **** they ***."
  • "**** ********* ********* *** built **** ******* ****** Channel ******* ********"
  • "****. **** ********, ********* and *******."
  • "****: **** **** ***** products, *******, *** *** value ** *** ********."

*******, * *** ************ talked ***** ********** **** Axis:

  • "****. **** ** ****** than ***** ************* **** it ***** ** *********** with ***** ********."
  • "* ***** ** **** partners, ** ********. ** * VMS ******* **** ****, I **** ** **** invitation ** *** ***** "Experience ******" ***** **** have *** *** ***** to **. * *** get ** ***** ** Axis ******* *** ***** anytime. **** ** **** issues ** * ****, they *** ***** **** me ** * ******* to ******. ** **** together ** ******** ********, and *** **** ***** us ** *** ****-*****. We *** ******* ** Axis ******."
  • "**** **************. ****'** ***** and ******. ******* ** work ******** **** ** makes *****."  

One ********* ******* ****

**** ** *************** *******, **** **** *** one ******** ******. ** was ** *********** ******** point, ***** ** ***** below:

****. **** ******** ** the ******. **** ******* pricing ** *** ***** and ** *** ***** installers ** ************ ** make ******* *******. ***** (Axis's ******* *********** ** Australia) **** *** ******* of *% ***** ****** last **** ***** ** just *** ****** *** a ***** *** ***** to ******* *************. *** distributors **** ******* ** and **% ***** ******** are ******** *** *** over ****** *** ***** featured.

**** ********* ** * challenge ** ***** *** Hikvision, ** **********, **** offered ******** ******* ** distributors ** ******** **** to **** **** ***** products (*.*., *********'* ******* ******** *********** Making **** *******). ** ******, *** downside ** **** ** limits *** ******* / margin *** *** ************.

No ****** ** **** ***-**-***

** *** **** *** years, **** *** *************** ** ***** *** end-to-end *********, **** ********** **** increased ********* ** ***** VMS ********, *** **** acquisitions ********* ****** ********* and *********. *******, *** manufacturer ********** ********* ****** no ******** ****** / conflict ** ***** *****.

Others - ********, *********

*** **** ****** ** have * *******, ****** *** lower, ****** ** ********* recommendations **** ******** *** Hikvision (****** ** ** will *** ** *** disrespected ****** ***** **** notable ********** ***************).

** *** ******** ****, respect *** ***** ******* offering / ******* ***** was *** *** *****:

  • "******** ** ******** *** of *** *** ** really *******. **** **** innovation ******** *** ******* their **** ********* *** competitive ****** ********** ** actual ******** *** *********** of ***** ********."
  • "********: **** ******** ******* from ******* ** *** to *********, ***** / strategic *********** ** ** and **********, **** ***** channel ********, ********* ******* documentation *** ****, ********* end **** ********** ** influence ****"
  • "* ******* **** ******** has ****. **** **** (mostly) **** ** ***** story: **** ******* ******** offered ** * **** price *** ******* ** the ****** ******* * well-known *** ******* ******* market *********** ********."

*** *********'* ******* ** selections **** ****** ***** was ***** ***** ******: 

  • "*********. ******* * *** hiccups **** ***** ******** they **** ****** ****** the ****** ** ****** Chinese *******. *** ******* is **** ****** *** now *** **** ******* CCTV ** * ***** they *** ******. ***** product ** ********, **** featured *** ******** **** well."
  • "********* *** ****** ****** brand **** ****** ********** In ****. *****. **** To ****** ********* ** make ** *******."

** *** ********* ****, we****** *** ************ ******* and *** *** *** away ******.

Comments (93)

AAh, that was so eloquently written supporting your fav AXIS that you should be considered for an Oscar Nomination. I am floored that this article (although titled, Most respected) that the ownership of Hikvision was mistakenly left out along with a side note on any news regarding the side gig of the Directors? I understand he is now driving a Mercedes.

Marty, I have to admit I chuckle every time you refer to someone's Communist Party leadership position as a "side gig", like it is some kind of weekend hobby business or neighborhood block watch captain position.

I picture a conversation at a party, where someone asks "what do you do for a living?" and he answers "well, I'm an executive at this camera company, and I dabble a bit in government politics and leadership in my spare time".

 

Brian-

Please explain to everyone exactly what his daily duties are then since you claim to have more information than I, please.  Do you have FACTUAL information that proves he does not have a Evinrude Boat motor on his desk and just draws a check and is never ever even seen, except to make "announcements". Or perhaps you could share those Boardroom minutes that IPVM claims to have several months ago?

Or perhaps you could share those Boardroom minutes that IPVM claims to have several months ago?

Marty, show me where IPVM claims to have Hikvision boardroom minutes? You have used that argument multiple times in the last few months and never showed any proof. 

Here's a reasonable offer, if in the next 24 hours you post a link to where IPVM said it had boardroom minutes and I will post a new topic apologizing for saying that IPVM had them. Otherwise, if you cannot produce such proof, I will retract all references since you have made this up. Show us your proof.

John- You are the one that stated you would prove me wrong with a follow up during a conversation we had months ago. Do you really think I made that up? We might disagree but taking my word as untruthful is a low blow that is uncalled for. You yourself has access to every conversation I have ever had on IPVM so if you expect me to sit in a chair and go over 500+ conversations in 24 hours that's foolish.

 

You know damn well I have a business to run. But I will do this, you have my personal Email, send me a copy of all Marty and John arguments and if it is honestly delivered to me within 24 hours I will locate the conversation by Monday.

Deal?

Marty, I never said I had their board room minutes. Think about it. It does not even make sense. How can I have their board room minutes? In what way, could I or anyone get their board room minutes?

You made the claim. You back it up. You can't continuously make allegations like this and then say 'Hey I am too busy" to prove it.

You keep on doing it. You did it in the FBI / China post, in the Hikvision attacks IPVM post, the Hikvision leader discussion and now. You need to stop saying factually false things, with zero evidence and then demanding I prove your allegations are untrue.

...so if you expect me to sit in a chair and go over 500+ conversations in 24 hours that's foolish.

I'll do it. But you need to give me a relatively specific keyword that was used in the post, or even the discussion.  Could be anything, even if unimportant, like a funny swear word.

Time frame helps as well.

 

 

 

I think I've found the string Marty was referring to:

Hikvision Attacks IPVM

In this string Marty asks:

+++++++++++++++++++++++++++++++++++

"Please provide everyone with more information as to what exactly the "chairman" controls at HIKVISION? I mean do you have copies of the Board room minutes, or some other information not available to the IPVM readers that would provide us more insight into the day to day operations as you have suggested here?"

+++++++++++++++++++++++++++++++++++

In that post John replies:

+++++++++++++++++++++++++++++++++++

"Please provide everyone with more information as to what exactly the "chairman" controls at HIKVISION"

That is very good point, Marty.

Because you asked, I am going to do it. There are some great eye opening Chinese language materials that will really be interesting to the rest of the world. Look for it starting next week."

+++++++++++++++++++++++++++++++++++

Even though John specifically mentions the 'what the chairman controls' in his response indicating he will 'do it', Marty apparently takes this to mean that the rest of his comment (not quoted in John's response) is John stating that he will share the Hik board room minutes.

 

 

Thank you, I was unable to locate the string and was ready to pull the plug, I knew it was there. So John?

Thanks for what?  Pointing out that you lack basic reading comprehension skills?

John's reply was to your specific point about 'what the chairman controls' - NOT about possessing any board room minutes.

mean do you have copies of the Board room minutes, or some other information

You asked about information ('Board room minutes or some other'). I said yes and you interpreted that to mean board room minutes. Officially, stop with the 'board room minutes' agenda. There's plenty of information but the 'board room minutes' thing is solely your invention and never anything I said I had.

what exactly the "chairman" controls at HIKVISION

As for the Chairman, take a look at the CETHIK leader's speech from Chen Zongnian. Chen Zongnian may be familiar to you from Hikvision sponsored China trip. If not, as you can see from the image on his shirt on that page and from Hikvision's financials, Chen Zognian is simultaneously the Chairman of Hikvision, the Chairman of CETHIK, the 100% China government owned entity that runs Hikvision and the Chairman of the Communist Party for Hikvision. He's the main power person in China for Hikvision, and while he is hidden from the West, a search on baidu for his Chinese name returns plenty of results including interviews, statements and articles about him running Hikvision.

More to come on CETHIK and the Hikvision chairman, though we already have other Hikvision topics scheduled for this week.

Hi-tech office of the Chairman of a Chinese Electronics Technology subsidiary.

Pictured not so subtly signing a "pink" slip.

is never ever even seen, except to make "announcements".

He chairs the regular Communist Party meetings for Hikvision, we covered this here - Hikvision and the China Communist Party

works for potus what's yer problem?

 

did come across a bit fan-boy for axis.  Their engineering attitude merits improvement. 

From 9 to 5, I lead an important camera company.  But my real passion is my side hustle, SEIZING THE MEANS OF PRODUCTION!!1!

Marty, you are certainly welcome to say whatever you want but this is not the prudent post to object to IPVM or defend Hikvision.

If you understand this industry, than the fact that manufacturer competitors respect Axis far more than Hikvision is glaringly obvious and needs no IPVM surveys.

Of course manufacturers are going to like a company who does not cut prices and partners with lots of competitors (i.e., Axis) over one that has cut prices sharply and runs monthly (or this month, multiple monthly) across the board sales (i.e., Hikvision).

If you and Hikvision want to pretend that manufacturer competitors really like Hikvision and Honovich is just faking these results, feel free to live in that illusion but it makes for bad strategy and major mistakes.

John-

I do not pretend nor have I ever claimed to be knowledgeable of "all video". But I do know how to use a calculator and when you (IPVM) have 10,000 possible voters in a Poll where there are 100's of thousands of possible voters in the industry as a whole that are knowledgeable about the questions posed, but only 200 subscriber response that is not a honest, even close to fair "poll" on any product, company or anything else. That result would not pass muster in any industry, including the Video Industry. I understand that IPVM subscription holders are as free as I to offer any opinion they damn well choose but to call a company, any company, not including HIKVISION, out over a 'mini' at best survey is not earth shattering news to be taken as fact. I believe that IPVM offers an reasonable opposing opinion most of the time but damn, with 200 votes out of a possible 10k, that's simply not fair to anyone involved.

 

Marty, the issue, ultimately, is not the number of people but how representative those respondents are to the population. Even surveys of millions of people, typically only have a few hundred or thousand respondents. 

Let me ask you this: Why do you think Hikvision is more respected by manufacturer competitors than Axis? I want to hear your theory here.

John-

Please show me where I said those words? 

Marty, my point is why throw up such an objection to these results unless you somehow think that Axis should not be the most respected? And given that you are Hikvision's #1 proponent on the Internet (and I don't think that's an exaggeration), I would think you believe Hikvision should be there.

John, you will more than aware that IPVM is US centric in terms of its membership - so it comes as no surprise that a skew occurs against Chinese manufacturers given the hostility that is shown by many of your contributors towards them.

As I know you have a good understanding of the global perspective, it would be interesting if you regionalised your results to identify the strongest and weakest players in the various markets. Very strong regional variances occur - although not quite the same, Napco (intruder panels) were extremely strong in Latin America, Eire and Spain, but virtually absent from the UK, France and Scandinavia. So even within a region that are very strong variations that can be manipulated to "invent" a story without a narrative.

Like all surveys and polls, it's not what you ask - but who you ask. 

If IPVM wishes to be representative of its majority US based contributors - that's fine, but in doing so - you must accept that the insular viewpoint is not representative of your paid up international contributors.

Pro-Hikvision points are often  pushed excessively hard given the continual rhetoric of the mainstream of contributors, to the point where the minority are effectively bullied and demonized. I'm guessing in the same way as tabloid journalism sells papers - the same would apply to IPVM, where the voice of reason and rational debate is drowned out by the rhetoric and imbalanced debate we see every day.

Clearly you won't agree, as to do so would alienate the majority of your paid up members, but a recognition that IPVM is not representative of a global perspective would be helpful. It is a fact of life that Hikvision in the UK is a very different entity than the US.

With less "home grown" protectionism of domestic manufacturers, a more balanced view emerges from the UK, where one of the few UK manufacturers (who still use China for some of their kit) is represented by Mick Browns vitriolic posts - that perhaps don't make clear that his own UK brand of CCTV is in competition again Hikvision.

It is a fact of life that Hikvision in the UK is a very different entity than the US.

It is a fact of statistics that the UK is ~80% smaller than the US in population and GDP. This is a little like saying Texas and Florida are a lot different than the rest of the US.

So you might be right about Hikvision in the UK. Unfortunately, you have no data to support that, just your loyalty to your partner Hikvision (which given what they have been through this year is impressive).

With less "home grown" protectionism of domestic manufacturers

IPVM is the world's leading critic of US manufacturers (e.g., 1,2,3,4, etc.) and US integrators hate Arecont, our largest independent domestic video surveillance manufacturer and love to criticize Pelco, so the insinuation that we or they are protecting 'homegrown' companies is absurd.

Lastly, this was a survey of manufacturers and our manufacturer respondents are very globally diverse, so I am quite confident that the results are globally applicable.

John, you may wish to consider the CCTV per capita as a better metric?

It's hard to find current figures, but as far back as 2007 I think you'll find the basis for comments: UK has 1% of world's population but 20% of its CCTV cameras, so you cannot denigrate my view based upon your simplistic population comment - that is absurd (to use your phrasing...).

I response to the protectionist approach, this is more directed at the tone and frequency of the Hikvision's posts that smack of jingoism when read objectively. 

As for Hik being different in the UK, well yes that can be supported and has already been acknowledged. You have detailed how well the distribution model works by highlighting DVS's margins. You have acknowledged that the great free ANPR solution is available in the UK, but not the US. You have commended the UK Hikvision team on recent cyber updates - when comparing to the US cousin.

So given this, I have little confidence that your results are in way globally applicable. To suggest the contrary view that the US perspective is globally applicable is a little disingenuous and naive. You only need to look at the automotive industry to see wide variations in the consumer adoption of preferred brands - with nothing to suggest CCTV would be any different.

John, you may wish to consider the CCTV per capita as a better metric?

It's hard to find current figures, but as far back as 2007 I think you'll find the basis for comments: UK has 1% of world's population but 20% of its CCTV cameras, 

Things have changed dramatically in the last 10+ years. Even if that speculation (i.e. how did they count the UK and world's camera manufacturing - likely way off) was true then, it's irrelevant now. Keep in mind that 2007 speculation was for 4.2 million cameras in the UK and just over 20 million for the world.

As for 2016, Hikvision is claiming 55 million cameras produced just themselves, so whatever number was in 2007 it is completely irrelevant for 2017.

The US is obviously a far, far bigger market than the UK for video surveillance. That's not my opinion. Ask the manufacturers, IHS, etc. It's fact.

You have detailed how well the distribution model works by highlighting DVS's margins. You have acknowledged that the great free ANPR solution is available in the UK, but not the US. You have commended the UK Hikvision team on recent cyber updates - when comparing to the US cousin.

Those are anecdotes, not data. Maybe Hik UK is better than Hik USA. I don't know enough about Hik UK to make that judgment.

Ultimately, your argument still comes down to 'Hey things are like this in the UK' so that's how the world is like. Given the UK's small size is an especially poor argument.

Ultimately John, your opinion - and it only opinion unsupported by any factual evidence, that whatever the landscape is in the US - is the same world over.

I never suggested that the US is not a larger market than the UK, of course it is. The fact that is not as mature is not an insult - its a fact. Indeed, some countries that I have worked in like Hungary - almost jumped the analogue phase altogether to become very aux fait with IP, way ahead of many other of it's European neighbours.

Yes things have changed - but the nature of the markets is very much based on their journey to where they are now. Few countries in the world adopted CCTV into, what we call, Public Space at the speed at what the UK did. In the same way few countries adopted casino CCTV as the US did. But what it does it to set a level of expectation based upon experience and knowledge of legacy hardware and systems that new equipment is replacing. Nothing demonstrate this more than our issues with latency in IP radio links and IP keyboards when set against analogue on long haul fibre.

All this simply underline my point that all markets are different - in many cases's - very different. To to assume that your survey is any way indicative of a global experience, would be foolhardy.

They very point you make "that you don't know much about Hik UK" is perhaps a hint that you don't know very much about the market it operates in. No-one is doubting you knowledge and experience of your domestic audience, but in the same breath as saying you don't know about the UK - please don't suggest that your surveys know any more than you do or reflect the global picture. They are what they are - a snapshot in time of your subscribed readers views.

yes the uk is behind the usa

about a year

what ever drugs this guy is taking please send me some

 

Can I ask how your ANPR is coming along Mick? You'll be aware that Hik's is doing a great job in the UK as no cost bolt on, I just hadn't seen QVIS ANPR yet - perhaps I missed it?

It is, of course in your own business interest to slate Hikvision and a helping hand from IPVM wouldn't go amiss - I understand that.

I'm not sure what possessed yoy sign up with Hikvision in nthe first place - but I can understand that pulling the rug from under your feet would have left a bad taste that continues with the competitive environment.

not released yet 

how many do you sell a month ?

 

Only half a dozen or so - but as you know, it's just free firmware with HIK so we provide it FOC with all installations with site entrance and/or loading bay. We look to our partners to be able to provide the same - clearly, most can't which is why we use HIK. Having used it for well over a year, we can safely say it's performance is excellent and far far better than the older Vista/CitySync garbage without the associated price tag, hours of set-up, separate software and fiddling of setting up with a precise focal pinch-point.  With the same camera providing a an contextual overview during the daytime periods.

Shame that IPVM have been unable to test and review the product as its not available in the US.

I assume you have a good range of 4k HDMI decoders to compete with HIK also? Coupled with the IP touchscreen keyboard, it helps an integrator deliver a comprehensive solution - that we look to others to, at least replicate. It's not being pedantic - its providing an end to end solution on a single platform that is rarely acknowledged on IPVM.

My point is that there are many reasons integrators chose HIK - that are not based on price. A full end to end solution based on a single platform is a plus in designers book. Five years advance replacement on equipment that rarely fails is a plus in any Service Departments book. Excellent UK Tech support from the distributor and HIK themselves strengthens the offering further before you even look at pricing. Throw in the ANPR, face detection, people counting and good set of free analytics and you have a powerful set of tools to win business with. Our experience with Pelco, Vicon, IndigoVision, Vista, Bosch, Axis, Geutebruk and Avigilon is that none have the full set of product or support tools that we look for in a partner, that Hik affords us. If they did and we could win business at their prices (gold plated in IV's case), then we would jump ship tomorrow - but that isn't the case.

It's horses for courses. If Hik have nothing else, they have fired a shot across the bows of the arrogant household names, that their lackluster, overpriced offerings really don't cut the mustard and they have all had to up their game. If they think they can simply ignore Hikvision as a non-competitive entity, they will succumb to the stupidity of the DM mindset.

I totally understand why loyal Avigilon/AXIS and QVIS partners would stay with their preferred partner - that's absolutely fine, but to blindly attack Hik and their integrator's is simply recognition of a lack of personal integrity and most likely their ignorant fear. 

Even simple things like Hik working with Max at JVSG is a great move forward and a tangible reason to use both.

unfortunately this is a small sector 

the bulk of the industry is still very bang for buck

so 4k camera sales at this point are relatively small

volume was in 1080 p until hikvsion turned it into a commodity 

with hi watch

the sweet spot is moving to 5mp with 4k still remaining relatively niche

apple has also demonstrated easy to use software has a high level of value to customers 

hik and dahua have relatively complex sw 

if you cant use ours in 10 minuites i give you your money back

face detection these are all great ideas but what really works well in reality

trip wire / people counting is free anayltics on hisilicon based ip cameras

not convinced it works that well

hence the trap the industry moves towards the over specified and under delivers

apnr is mainly about the camera your using 

ie no headlight glare 

 

I'm happy to be doing well in this "small sector" Mick. We are smashing Avigilon with our 4k solutions.

ANPR as you know, has had a high profile in the UK for many years. The Hik camera/firmware/software combo really does work well and can be set up in less than 5 minutes with multiple in/out lanes on one camera. All I say is don't knock it until you've tried it!

Yes, the decoder is a niche product - but how would your kit operate within a control room environment with say, 4 x 4k monitors and 4 HD monitors operated from a single keyboard/joystick linked up to several RAID configured NVR's that have been distributed across a site to optimize system resilience?

For us the decoder and keyboard replicate the keyboard matrix systems of old for a fraction of the price and introduce greater design flexibility and system functionality to permit Silver Command configuration for a fraction of the cost.

Forgive me if I'm wrong - but didn't I see a tagline on your LinkedIn along the lines of "4k what else"?

 

dont really use linked in

control room would struggle to get that level of bandwidth

we also operate a control room with intruder and cctv response

so again limited application

i do think thermal has legs for remote monitoring

most applications in uk are more black box when the incident happens look into it after the fact rather than live

again depends what you want to spend and what you want to deliver

 

Retail and public space are very much live environments, Mick, where the kit really hits the mark.

Thermal is interesting, I agree, we'll see where that goes.

Not had an issue with bandwidth yet and were still playing with 265 and 265+.

But given our anecdotal type of install, you can see how we are limited to manufacturers who can facilitate the end to end solution so Hik for us is not all about the price at all.

Sorry, just to add:

Tripwire/Intrusion Detection combo - works really well. The latest firmware allows us to set a maximum and minimum target size for both analytics with the result being an almost 100% reduction in external camera false alarms - saving enormous amounts of HD space.

Face detection/people counting - extremely popular with night clubs (where licensing depends on precises visitor number) and retail department stores who can see a gallery of mugshots from each entry door over any given time period at a click of a mouse.

We sell our systems on the wide ranging feature sets and added value that these items bring to an investment. In doing so we have increased our margins over other systems. In the case of remote video monitoring - using the analytics to trigger the remote connections has reduced system monitoring costs massively as well as taking advantage of the Immix that hooks up to Hik a treat. It's all about the systems design solution and what we can offer for the clients budget.

Even simple things like Hik working with Max at JVSG is a great move forward and a tangible reason to use both.

Under that press release logic, IPVM is 'partnered' with Hikvision. We have listed Hikvision cameras longer, with more models and with more easily delivered updates than JVSG (as we similarly do for most manufacturers). I have no objection to JVSG 'partner'ing with Hikvision. I am simply noting that if listing a company's cameras is one's criteria for 'partnering' than IPVM equally qualifies for dozens of manufacturers. Of course, we do not seek or allow any such partnerships or promotion.

It’s a 5 year warranty not 5 year advanced replacement. 

No. We have a 5 year advanced replacement provided by the authorised deistributor and backed by HIK UK.

I believe that at least 2 of of the other UK distributors also have the same arrangements.

 

 

Stock maybe an issue in 5 years 

so how they going to replace an account old camera if they have changed the technology

 for example at the cpse

they were promoting poc

so traditional tvi cameras won’t exist

 

So what’s your advanced replacement policy Mick and how do you implement it?

Do you not see the value in it for the integrator - your customer? 

The fact that there is this policy goes further than most - it seems odd that even this service can be criticised - but then again you are a competitor in fairness.

I think the replies I get now I’m being tarnished as a competitor are unhelpful

this forum is looking unhelpful to the industry

my comment is simply about the practicality of long term warranty

in 5 years who is going to be making 1.3 mp ip cameras etc

so you have a customer 

who’s camera is faulty under warranty 

the practicality is you will have to convince them to upgrade their system 

new nvr etc

so a five year warranty how will it be warranted

try and get from hikvision

a cif 960 h camera

today to update an old site

This is the problem for the industry hik say 5 year warranty everyone thinks it’s great but who is picking up the costs to implement it

the installer 

face recognition storing data

who runs the risk of sorting out the data protection act compliance

fines are heavy and our now a percentage of turnover 

put that in a Tesco and they don’t comply they may get a multi million pound fine

its a buyer be ware market

cyber security swept under the carpet

the point from an installer is the day to day fitting kit

But their in for a much greater responsibility than that

Your warranty argument is rediculous Mick. HIK are acknowledged as having excellent reliability. When a camera goes wrong at any time within the 5 year warranty you can have an advanced replacement delivered FOC and the faulty unit collected FOC. I checked this morning and if it’s a current model, it’s a straight swap, if it’s a superseded model you get it’s replaced model and if it’s obselete you receive a credit.

As an integrator we go back to back with this arrangement passing the benefit through to the client. Commercially, this hooks the client in for 5 years - allowing for all the additional works that come along. From the sharp end - that’s good business sense. 

You haven’t said what QVIS offer?

As you know GDPR replaces the DPA. Implied consent still applies and the functionality of a system can be honed to a compliant design dependant on the justification of the business model based upon their GDPR policy. Face detection is no different in any way to normal CCTV. It’s just a means of presenting the same image - but cropped to the facial view and placed with a gallery. Perhaps this isn’t a feature QVIS has and that you perhaps confusing facial recognition?

For the US contributors, you should take a long l at the GDPR regulations as the fines are based upon a companies global turnover - applying to any system located within the EU.

NOTICE: This comment has been moved to its own discussion: Hikvision 5 Year Warranty With Advanced Replacement

so in the unlikely event a camera goes wrong customer pins up his credit note on the end of the cable instead of a camera?

the reason i mentioned this is a pan european supplier of hikvison has asked us for 200 cameras per month to service failing hikvsion cameras they dont make any more

maybe their crazy just put a credit note on the end of the dvr that will sort it out

 

mr non disclosed person

face detection is still small beer we had it 4 years ago

if you would like a discussion send me your details

to mick@adata.co.uk

we have a standard 3 year advanced replacement warranty

we also look at the nature of a problem for example where customers have been hacked on old dahua nvr we offered a new dvr without hdd to replace it a nominal cost

we also look at a customers trading history with us and the nature of their problem

we are typically 30-50 % lower cost than hikvsion

our own nvr is higher price point as we have better cyber security

and very scalable cms

32 chn and beyond is the main solution on our unit

 

 

 

Just a shade under 5 BILLION major mistakes last year!

Success does not equal quality.  Remember the K-Cars of the 80's?  They were everywhere, and they sucked, and they hurt US manufacturing.

Legitimate reference to a K-Car = 100 internet bonus points.

Marty - 

Having read a number of your posts over the past couple of months, I at first thought that you simply did not like how IPVM represented Hik, however I am now starting to wonder if your simply trolling. 

Trolling Definition.

My friend, you are doing more of a disservice to Hik than help with these inflammatory posts. How Hik has handled themselves over the past couple of years, most recently in their handling of the report on the DHS rating, has most definitively affect how I perceive them, your  posts are only adding to the growing doubt that they will have a sustainable presence in the long run. Blind arrogance is not a good business strategy, honest humility will go much further.  

I too at one point respected Marty but he's since become the absolute definition of a Troll. 

The humble never stumble....

I wonder what Marty's motivations are as well, seeing his company is a proud user/promoter of Hik.
One thing I assumed was that Marty was NOT a Hik user....

In fact to be fAir the owner of hikvision has be named number 1 in china

as the king of cashing out

took. A cool billion between him and his wife In 2017 on share sales

bit more than a Mercedes 

 

Mick, would it also be fair and accurate to say your Director remuneration and dividend payouts have increased (+12%) against against a fall in revenue (-14%) gross profit (-6%) and operating profit (-54%) as your 2015/16 accounts filed at Companies House would suggest? Just asking.....as this could also be seen as 'cashing out"?

Whilst I have the utmost respect for any business owner turning a profit in a challenging commercial environment, I think that respect also extends to Mr Hu - at the helm of a highly successful $30b company, who's share price has increased 40% in 12 months?

 

Mr Hu - at the helm of a highly successful $30b company, who's share price has increased 40% in 12 months?

Two things - Hikvision's stock price has increased 100% or more in the past year (the google chart is wrong). See Hikvision Stock Surges - Doubling In Past Year.

Hu is not 'at the helm'. The Chairman and real CEO in China is Chen Zognian. It's disclosed in their financials but marketed to the overseas market. We touch on this here: Hikvision Chinese Government Origin And Control. Hu is #2 in Hikvision and the General Manager.

Thank you John for correcting me - they are indeed more successful than the Google charts would indicate. But I think the comparison with "cashing out" is still valid.

Ironically mr hu is the original founder of hikvsion

chen zognian investeted 350 k usd in hikvision

and got a 35 % market share

chen zognian investeted 350 k usd in hikvision

and got a 35 % market share

No, that is Gong Hongjia who has recently sold off a lot of his Hikvision stock.

Chen Zongnian, according to records has no stock, but has been the head of Hikvision since the very beginning and remains the Communist Party Chair both of Hikvision and of its government parent company CETHIK, e.g.:

Thanks for the correction couldnt remeber the guys name long time since i dealt with hikvision

 

thank you undisclosed integrator

we were a dahua oem for some time 7 years and hikvsion distributor for 3 years

neither of which we trust based on experience

its not that we are competitior although in the uk are sales are higher than dahua

we just took 2 years off the accelerator as hik and dahua decided to go own brand and didnt see the need to compete in this period

we continued to invest in our own nvr which in our biased opinion we feel delivers better frame rates

and easier to use sw (hik sw some old complex sw we stopped selling 12 years a go)

we feel our product seats closer to aviglon in market posistion

we have other chinese nvr dvr that compete directly with hik and dahua

we have invest 10 m usd in our own sw

we also have 12m usd invested in adata (cross guranatees etc..)

how much do you have invested in your business

hikvision jason has clearly stated to my team that hikvision released hiwatch to put us out of business

its all part of their aggressive stance 

a few more hacks a bit less government support lets see where hikvision ends up

we continnue down our path and in fact are seeing significant growth as customers are turning their back on hik and dahua

the usa is ahead of the uk so i disagree that we are some special microcosim

we are a year behind as an integrator i dont think you have a broad enough vision of the uk

dahua sales uk 20m hik 120m 

hiwatch seems to be a focus for hikvsion expecting to grow to 30m in sales in the uk

so their perspective is different to yours as they see growth in low cost commodity online sales

 

 

 

Apparently, Axis had a banner month in April. Speaks for itself. Apparently racing to the bottom is not necessarily a requirement to succeed in this market.

Sometimes racing to the bottom in a market gets you just that... bottom.

Payless ShoeSource is filing for bankruptcy

Unless you can find a friendly government to fund you, of course. :)

I can smell that Dahua coming up in the followup article, due to the fact it's not even mentioned in this one.

Serious Idea:  Manufacturers should incentivize their dealers/integrators to post positive/blind/outrageous claims for their brands.

If I was Hikvision I would do the opposite. Hikvision should shut Marty down if they understood just how poorly he represents them and how polarizing he is, which then gets attached to HIKVISION.  Marty is turning Hikvision into a piñata in the comments. However, Hikvision seems to be taking the "any port in a storm" approach to their propagandist selection process.

While I never have been a strong proponent of Axis's channel strategy, I have been impressed with their strong position not to bend to the pressure of low price. I was also surprised to see how well they did this past quarter. I would have assumed that the low cost options (Hik and Dahua) would have eaten away at their market share and effected growth potential. 

Question:

Is there a starting shift away from cost as the main factor, to more reputable brands and value add technologies? 

If so...

Is this being driven by the end-user or are dealers shifting their own market/sales strategy?

 

NOTICE: This comment has been moved to its own discussion: Axis Results: Is There Starting A Shift Away From Cost As The Main Factor, To More Reputable Brands And Value Add Technologies?

There is a big part of the market that looks for the lowest cost solution which is "good enough". This segment has already migrated to Hikvision for the most part. There is also a big part of the market that wants the best solution, is not price sensitive, and often takes the advice of their integrator (who naturally want to sell the most expensive solution). I am not trying to say that Axis is the best solution, but it is perceived to be and there is a strong argument for it. This may oversimplify things because there is a lot in between these segments but this loosely describes things from where we sit and you find the same dynamic in most industries. So are surveillance cameras becoming commodities? Depends on the customer.

I find this comment a bit ignorant. It is no secret that I work for a Chinese manufacturer and I never hide my name in any comments that I make so I just want to be up front with that.

Where you refer to people looking for a product that is "good enough" and then stating that those wanting that are buying Hikvision is just wrong. Hikvision's and our own products have performed very strongly in a number of scenarios and have been specified because they are deemed to be the best in the given scenario. Lowlight and WDR are two areas where both of our brands perform very strongly. We also both produce a very strong range of PTZ's that have been specified in a number of projects because of some of our feature sets.

Don't just assume that the traditional brands are the best in all scenarios. Not all of the success of the Chinese brands come from being cheap. Our products also perform strongly and are increasingly recognised for their performance.

Not all of the success of the Chinese brands come from being cheap. Our products also perform strongly and are increasingly recognised for their performance.

Tony, I agree with that generally for imaging quality and hardware reliability (cybersecurity and software is another matter).

I do think Hikvision and Dahua's pricing strategy impact their brand perception, meaning that because both companies discount so heavily relative to their much smaller Western competitors, it feeds into the perception that they are inferior since the Western mentality is typically that higher quality products cost more.

Agreed.  Low price doesn't necessarily = bad products, but you can't really tell how much of an effect price has made in any decision...especially when the numbers are all over the place.  It can't be quantified really.

So, you end up with Hik competitors thinking that price is the only influence, and Hik stakeholders thinking that it had little or no influence.  The "outsiders" group is larger than the "insiders" group, and so the price advantage discussion turns to one about markets, subsidies and the fairness of trade.

But I think what gets forgotten here is if a manufacturer gets subsidies, no matter where they are from, the product is not really as cheap as it seems. For instance, if a company is getting the equivalent of $100 a camera from a government source or other source, and they're selling that camera for $200, that's probably actually a $300 camera that got partly paid for by a 3rd party.

Wouldn't you agree?

if a company is getting the equivalent of $100 a camera from a government source or other source

At some level, it's similar to being VC funded. When you buy a product from an early stage VC funded company, you are definitely paying less than it 'costs'.

The Hikvision / Dahua best case scenario is that their international branded business will one day, once they scale and become firmly established, become profitable like a VC funded business.

However, just like the VC driven approach, many of those companies ultimately fail at their endeavors.

At some level, it's similar to being VC funded

Good point on that.

Yes of course.

My comment was just meant to point out that by making price such a huge point of differentiation, people like Tony above are going to have to endure discussions about subsidies, and fair trade... and they will always have to fight off accusations of poor quality.

sure hik dahua receive government support 

these are in the forms of reduced tax on profits (they pay 10% tax)

and they are given grants for employing a lot of people

but their depth of margin reflects in their sales price

ip they still making 60 % margin

 

Not all of the success of the Chinese brands come from being cheap. Our products also perform strongly and are increasingly recognized for their performance.

Yes, Tony, Yes. And except for a few exceptions, because no product is perfect operation wise, no one, including IPVM, has ever said these cameras were below par for image quality. Where they do fall below par in quality, which the proponents keeps trying to drown out with noise, is the quality of their cybersecurity, their quality in trustworthiness (see recent articles on their marketing), and quality in their business practices. There's more than one quality metric being looked at here, as much as proponents would like to keep it at just one.

You missed the point. If someone isn't willing to pay more than $150 for an IP camera they are going to get something that is "good enough", regardless of who makes it. Before Hikvision's arrival a camera under $150 wouldn't have been good enough. I would have been crap. And this segment is where Hikvision has been dominating in the US. Dahua wasn't even around when the big migration I referred to happened. And being late to this market, Dahua missed the boat. I did not state that Chinese manufacturers aren't making quality products. However, for those looking for the best-in-class products, the names Hikvison and Dahua aren't normally the first that spring to mind. That is just the reality not an assessment of product quality. And in light of the way your company has entered the market here I don't think that perception will change in the short run. Because it's not just about the products, it's also about how you run your business.

hik and dahua dont own the magic source on cameras

never understand their reluctance to declare what parts they use so comparisions can be more easily made

ie sony ambrellia fuhan nextchip hisilicon

 

I've wondered if maybe Axis or Pelco or Hanwha is paying Marty to make Hik look bad....

Please no more Marty comments on this thread. I understand Marty 'started' it but we should try to stay focused on the topic of respected or disrespected companies.

There will always be a market for the likes of Axis, AVIGILON, Genetec, Milestone etc as long as they stay true to their values. I do ot think any of these manufacturers are interested in partaking in to the race to the bottom neither could they afford it without goverb=nment backing. Sure we have seen pricing coming down strategically with both Axis and AVIGILON which will give some end users the option to go either with the 'high end' Hik option or the 'basic' Axis or AVIGILON options. Hik cannot compete with many of the quality VMSs out there and there is no way around that, no matter what Marty comes out with. There is a saying here 'give them enough rope and they will hang themselves'. Hik is never going to bow to anything that will be put up against them by the 'western world' as that would be seen as a sign of weakness and from my experience that doesn't go down well in China. No, simply put on another Sale, dump some more and even cheaper gear on the market until the money runs out. 

I spoke with the AXIS rep in my territory recently at a small roadshow and he clearly shared my opinion and the many opinions voiced on IPVM when it comes to Hik. Oh, and Hik was present as well trying to demo their VMS with no success.

There is lots of mutual respect in the market amongst AXIS, AVIGILON, GNETEC etc. I did find it interesting though that GENETEC is happy enough to have many IC Realtime cameras connected to their VMS which is rather strange based on the fact that they have 'banned' Hik.

GENETEC is happy enough to have many IC Realtime cameras connected to their VMS which is rather strange based on the fact that they have 'banned' Hik.

IC Realtime is (primarily/often) Dahua (e.g., see these import records). We have not seen any records or evidence that IC Realtime uses Hikvision.

That being said, one could certainly argue against Dahua's cybersecurity as well.

My comment was aimed at IC Realtime being Dahua and with Dahua's track record being shaky at best i find it rather strange that GENETEC are happy to accept IC Realtime over Hik. Overhere it's Stanley that use a lot of IC Realtime and Genetec.

Please, do a favor to the readers and when fighting on politics and other gossip kindly take the phone and solve your disputes out of the way. We are not paying for this kind of content.

I just want to know when/where the poll happened?
Seems very focussed on a small part of our large industry.

The "poll" is just part of IPVM's fake news war against HIKVISION in an attempt to prop up the failed US CCTV manufacturing base. This is how the world views the ongoing tirade - but the insular IPVM editorial mindset is as insular as ever.

 

The "poll" is just part of IPVM's fake news war against HIKVISION in an attempt to prop up the failed US CCTV manufacturing base

I Trump that remark. :)

Does the name of the distributor really need to be called out - particularly when the comment is from a vendor and not the distributor in question?

Anecdote speaks volumes. In over 20 years of installing cameras, HIKVISION are by far the most reliable product we have used. IndigoVision follows closely. Vista from Norbain has proved the most unreliable mostly due to using really poor re-branded US kit fro Kalatel - especially the appalling BLADE range of DVR's.

 

really poor re-branded US kit fro Kalatel - especially the appalling BLADE range of DVR's.

Kalatel is Interlogix, Interlogix is Hikvision OEMed, yes, no?

Incorrect. The BLADE and Storesafe range of products were shoddily put together by Kalatel long before HIKVISION wee on the scene, as you will know. The remnants of the stock were the sold to Norbain in the UK and re-badged as Vista - again, along time before HIKVISION. So to assist you with your comment - no. A more accurate comment would be Kalatel re-badged as GE - both US brands as I recall?

A more accurate comment would be Kalatel re-badged as GE - both US brands as I recall?

Kalatel / Interlogix used to be part of GE Security and then GE sold that off to UTC years ago. UTC still owns Interlogix.

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