Worst NVR/VMS Manufacturers 2024
NVR / VMS problems can be especially problematic as these are the main interface for most users but which ones have integrators found to be the worse?
Inside, we break down the 2024 rankings, including detailed integrator commentary from over 200+ integrators on both their favorite and worst manufacturers. We netted out the results (favorite minus worst votes) to see which companies had the "worst" overall responses from integrators.
This is the 6th installment of the series. See previous results:
- Worst NVR/VMS Manufacturers 2022
- Worst VMS / NVR Manufacturers 2020
- Worst NVR / VMS Manufacturers 2018
- Worst VMS Manufacturers 2016
- Worst VMS Manufacturers 2014
Plus, in contrast, Favorite VMS/NVR Manufacturers 2024.
Results *******
- ********* ***** *******, ****** **-*-***:********* *** *** ***** ****** *** outside ** *** **, ********* ~**% of *** *** ******** ***** *** almost ****** *** *** ******** ***** than **** ** *** ****** *****, Dahua. ***** *** *********'* *** ********** results **** **** ******* *** ** in ****. ***, *********'* *** ********** is ****** **** ** *** ******** rival. *******, *** ** *********'* ******** mentions ********** ***** ******* ******, *** government ******* ** ******** ********.
- ***** ****** *****, ****** **-* ***:***** ******** ** *** ****** ***** overall, **** ***** ******** ********* ****** and ******* *** **, ****** **** lower **** *** ******** ***** *********, but ***** ****** **** *** ****** named ** ***********.
- ***** *** *******, **** *** *****:** * ******* ***** ***** *** Salient *** *****, **** *********** ****** lack ** ********, **********, ** **** support ** *** *******. *******, ***** how *** *********** ***** *** ** these *** ****** *** *** ***, this ** **********.
- ******* ****** *****:***** ** *** ********** *** *** results, *********** ***** **** ******* *** unresolved **** ** ************* ****** ** key *******.
- *******, **** ***-******* *** ************:***** *** ** *** *** *, Uniview *** *** **** ***-******** *** manufacturer (#* *******) ********* ******* ********* positive ******** ****** *** ******* *** US.
- ***** *** ********, *** ***** **** Negative *********:***** ***** *** ******* *** ********, albeit *** *** *** ******** ************, they ******** *** ***** **** *** negative *********, ********* ***** *** ********* as ***** *** ********** ******* ******** to ****.
** *** ******** ****, ~**% ** integrators *** *** **** ****** / say **** *** ******** ** *** past ****, ** ******** ** * percentage ****** ***************, ************.
***** *** *** **** ******* *** the *** "*****" *****/*** ************* *** 2024:
Hikvision #* *****
*********** **** **** ******** ** ********* (and *** ****) ***** *** *********, poor *******, *** ****** ************* / firmware ****** ** *** ******* *** voting **** *****:
- "*********. ******* *** ****, ******** ** the ***'* ********** *** ***** ***** OEM **** **** **'** ********* ** the **** ** ****** *****."
- "********* ********** ******** ******** ** *** doesn’t **** ******** ****."
- "*** ****! ***** ****** *** *** user ********."
- "**** ****. **** ********* ** *** and ** ***** **, *********/************ ******** without ******** ** ********* *********."
- "**** ** * ****. ****** **** are ************ *** ******** ***** ** install."
- "*********. ******** * *** ** *** power *** ** **** ********* ** manage."
- "*********. **** ******** **** **********."
- "*********. ** ** *******, **** ********* to *********."
- "********* *** **** ******** *** ** difficulty ** ********** ******* *** **** required ** ****** ******* ***** * critical *****."
- "*********. ** ****** ********."
- "********* *** ******* ***************, ************ ** retrieving *** ******** ******, ********* ********** and ******** ***************."
- "** ****: *********-****** ************* ******."
- "********** *** *************, ********* ******** ** same ******** ********, **** ******* *** durability."
- "*********, ************ *** ***** ********."
- "*********. ****** ** ****** ***-********* (****) cameras ** ***."
- "*********. ******* ** ********** ******* ***** cameras."
- "*** *** *** ***/**** ******** ** the ***** *** **** ******* *** support."
- "**** *** *** ***. ***** ********* and ******* ****** **** ***** *****!"
- "********* - ******* ** ******* ***."
- "*** - ****** ******** **** **** support."
- "********* *** - ** **** ** engineer * **** *** ** ***** a ******** *** *** ******* **** Hikvision."
- "*** ********* *******... **** ********.""** ***** have * ****** ** ***** ********* systems **** **** ***’* **** ** go ****, *** ** **** *** they ****** **** ***********."
- "** *** **** ** *** **** the ***** ********** *** **** ****, it ***** ** ***. ******."
- "*********. *** ****."
- "*********."
- "*********."
- "*********."
- "*********."
Hikvision **** & *** / ***** *****
***** ********* *** **** ****** ********* its *** / *****, *** ***-**** NVRs ****** *** **** ****** **** choice *** **** *** ****** *********** in *** **** *-* *****, ***** is ********* ** ********** ******. ********* increased *** *********** ** ***** ************** ***/***,***-*** ******* *****(*** **********-******* ***), *** ***** *******-*******(*** ****). ************, ********* *** ******* charging *** ***** "****** *********** ********," recall:********* ****** ******** *** "****** *********** Package" ***** *******.
Dahua #* *****
*********** **** ***** ***** (*** *** OEMs) ***** ***** **** *********, ******** issues, ******** ********, *** **** ******* as *** *******:
- "*****. ***** **** *** ********* ** navigate *** ***** ******** ** ********. Extracting ***** ** **** * ****."
- "***** ** **** ****** *****, * would **** ** *** ***. *'** had ******* *** ******** **** ***** cheapened ******** ** *** ***** ***. SmartPSS, ** *** ** *** ** not *** ****, *** ** *****. Clients ****!!!!! ********, ********** **** ****** from *****. *** **** ** **** then *** ***** *********** **** * 5-yr ***-****, *** **** ******* **** complaining (*** * *** ******)."
- "** **** ******* ** **** **** Dahua, ******* ** ****** *** ****** of *******. ***** ** ** **********, we ****** **** ** ****** ***** is *** *** ********* ** ***** the ***. **** **** *** **** to **** ******** *** ********, ***** is ** ****** *** *** **, so ********* ** **** ** *** to *** ******** ****** ***** ** the *** *****, *** ******** *** another ******** *** *** *** **** problem *** **** ** ********** **** in *** ******** ** *** **** to *** *** ** ***** ** the *** **** ******. ** *******. Some ******** **** ***** **** *** customer *****'* **** * **** ** team ** ****** ***** ******** ***."
- "* ******** ******** ***** *** ******* as *** *** ** ** ****. This ******'* ** ***** ** ******** is ************ ************, *** **** ********** is *****, ***** ** **** ******* and ****** ***********."
- ***** *** ****** ** ******* *** limited ***************, ************ ** ********** *** recorded ******, ********* ********** *** ******** vulnerabilities."
- "***** - ***** *** ******** ****** username/passwords **** *** ******** ** **** to * *** ****** ******* ********** factory ********* ***** ******."
- "***** - ********* ** ******** **** multi ***** (*** ** ********), ****** to ****** **** ******** *** ** age (*** **** ***)"
- "***** **** ****** ******* *** ** firmware ******."
- "*****. *********** *** ******** ******. *** technical *******."
- "***** - **** *** * *** of ******** ********. **** **** *** units *** ****** ***."
- "****** **** ****** ***** ******** *** they ****** *** *** *** ****** corrupt *** ***."
- "***** - ******."
- "*****."
- "*****."
LenelS2 & ******* **** *** #*
*********** **** ***** ******* ***** ***** lack ** *******, ****** *********** *********** *** ** ******, *** **** ******* / ****** support ** *** *******:
- "*********/*****/** *** ** ***** **** ** support, ********** ** ****, ********** **** ownership, **** ** *** **** ** it *** **** ******."
- "***** **** ** ** **'* *** out. ****** ******* ** *** ****** that **** ** ********* ** *******."
- "** ***** ******* ** *** *********** and * ********* *********. ****** ******** between **** ** ****** ********** ******* days ** ****** *** ******** *****."
- "** ***** - ** ******* *** new ******* - **** **** ** shift ********** ** *****."
- "***** - **** ******* ******."
- "*****."
- "*****."
***** ****** * ******* ** ***** management *********, ********* ********* *********, ****** the **** ** *** ******** ******** for ***** ********* *********.
*********** **** ***** ******* ** *** worst ***** **** ********* *******, **** support, *** ********* ****** ** *** factors:
- "******* - * **** ** ************* with *** ********* *** ******* **** on *******. ********* ** ***** ** innovation."
- "******* - **** ******* ******* ****** resolutions."
- "* **** *** ** ******* ************ in ******* ******* **** ******* ******* times. *** ******** ** *******, *** causes ******** ****** ** ****. *** server ****** ******** ***** * ****** and ******* **** ****** *** ***."
- "*******, ** ** * ******* ******** hog."
- "*******, **** *******."
- "*******."
*** ****** ********, ***:******* *** *** ** ***, ***** Is ****
Qognify / ********, ******* ******
*********** **** ***** ******* ** ***** cited **** *******, ****** ************* ******, mobile *** *** ****** ******, *** API ******* ** *** *******:
- "*******; ** **** '******' ** *** it ** * ******** ******** ***** we *****'** **** ********* ** ****. The **** ******* ****** **** ** fits **** * ********* ********** ** the ******** ******** ** *** *********, the ****** & *** ****** ******'* work ******** *** *** ****** ** ready ** ******* **. *** ****** project ****** *** **** **** ********* but ** *** ******* ****** ****** with **. ** **** **** ****** lose *** ***** ****** **** ****."
- "******* / ********. *** ******* ** sold ***** *** *** ** ********* roadmap. **** ******* ****** ** ********."
- "******* ******** **** *** ** **** problems **** *** ********** ****** ******. Licensing ** *****, *** ********* *** a *** ***** ********* **** *****'* work ** ****** *******, ********* ******** Recorder (***** ** ******) *** ****** using ** *** *** ***. ********* disappointed **** ****'** ******** *.*** ** this **** ******."
- "******* ********. * *** * ******** who ****'* **** ** ******** ***** a ********** ********** *** ******** ******'* allow ** ** **** *** ******** and *** ******** ****** **** *** then *** ******** ****** ** **** and ** **** **** ** ******** new *** ******** *** ***** *********."
- "******* ********. ****** ***** **** *** cameras *** ****** *******."
- "*** ****** ** ******* *** ************ us *** ****. ***** **** *** not ***** ** ******* ***** **** a *******-******* *** ** ****."
***** ********* *** ************, ** ******* was******** **** *** ***** ***, *********, *** *** *********** * roll-up ** ******-**** *** ********. ********,******* *** ********.
No ****** ********
****** ***************, ~**% ** *********** ****** ** major ******** ******, **** **** ********** they *** * ****** *** ****** products, ******** ****** ** *** *********:
- "*** *** **** ****** **** ****** to ** ********* ******."
- "** **** *** *********."
- "** *****'* *** * *** ********** with *** ***/*** ******* ***, ** tend ** **** **** **** ***** OS. ** **** ***'* **** **** experience **** *********** ****."
- "** **** *** *** * *** experience ** **** **** ** *** Avigilon **** **** ****."
- "*****'* *** *** *** *********** ** we **** ** ***** **** *** ones ****** *****. * **** *** Verint *** **** **** ** ***** cloud ********** *** ** **** *** rolling *** * ****, **** ** are ************* **. *** ****** **'** moving ******* **** ***** *** ******* Services ***** ** ****** ***** ***** and ********* ** *********** *** ***************."
- "** **** **** *** ******* ******* and *******."
- "* ** *** ******* *** ***** brands ** ********."
- "** ****** ****'* **** *** ******** VMS *********** ** *** **** **** (or ***)."
- "**** **** **** *** ******** *** I **** ** ******* **** *** of ****."
- "** ****'* ****** **** *** ***** experience **** * ***/*** ******."
- "******** *** **** **** *** ***********. We ******* ************, ********."
- "** *** *******, *** ***********. *** really *** ****** **** *** ********** VMS."
- "** ******* ******* & ******* *** our ***. ** **** *** *** any ***** ****** **** ****** ** the *******."
- "** ****** **** ***** **** ********* and *******. **** *****'* **** *** horrible ***********."
- "**** - ** **** *** ********* VMS ********."
- "** ******** ** *** ***** *********, I **** *** *** *** *********** issues."
- "** *** *********** ******* ** **** removed ***-*** *******."
- "***********, * *****’* *** ** *** any *** ****** / *** **** I **** ****’* ******* ****."
- "*****'* *** * *** ********** **** year."
- "*** ****** *** *** *** ***********, we **** * ***** ****** ****** chain *** *** ******* ** ** look ***** ** ****."
- "** **** *** ******** **** **** been ****** & ********** ** **'** happy **** **** ** ****** ** there *** ** *********."
- "** ****'* **** *** **** **** experiences **** ***'* **** ****."
- "****** ******* *** **** *****, ** no *** ********."
- "*****’* *** *** *** *********** *** last ****."
- "**** * *** ***** **. ***** were ** ********* ******** ** *** of *** ******* ** **** **** using."
- "****, ** ***** **** **** *****."
- "**** *** *** ******** **** ****."
- "****'* ****** **** * *** **********."
- "** **** ********* **** **** ** sell."
- "** *** **********."
- "*** **** ******."
- "**** ******."
- "**** ******."
- "** *********** ***** ***********."
- "**** **** ** ****."
- "** **** *** ****** *** *** bad *********** ** *** **** ****."
- "*****’* *** *** ******. **** **** solid."
- "** ******** **** ***."
- "** **** ******."
- "****."
- "****."
- "****."
- "****."
- '****."
- "****."
- "****."
- "****."
- "****."
- "****."
- "****."
- "****."
- "*** **********."
- "*/*."
- "*/*."
- "*/*."
- "**."
- "** ***."
Outlook
** ****** ** *** **** ****** as *** ****** ********* ** ****** from *** **** *** ****** ***/*** market ** * ****** **** ******* primarily *****-********* ***/*****, *** *********** **** are **** ** ******** / ***'* have ***** ******** **** ******** ** decline / **** ******.
*** **** ********* ****** *** ***** VMS ****? *’* ******** *********. *** surprised ***** *******. ******* ** ** stable ** ** ***** ** **********. Good ********
** **#*,
***** **** ** ******** ** **** Lattitude ** **** ***+ ********* (**** includes ***************************).
********* ********, ***** **** * ******* number ** ********** ********* ***'* ******* many ********* (** *** ** ***) whether **** ** ***, ***** *** small ****** ** ******* *********** ***.
*** ** ***** ******* ********* *** junk.
***** ************** *** ********* ******* ** these **********.
*** *** **** *** *** *** if ** ******* **** ******** **** iVMS **** ********* ** **** ********* from *** ********* **** *********. ** the ***** ******* ** *** ***** suggests, *** **** ******* *** ******** when *** ******* *******. *** *******, HikCentral, *** ********** ****** **** *********, has * **-****** ******* *** $***, with ** ****** *****. ********* ****** at $*** * ****** **** ********* for *** **** *** *** **** up ** $*** *** ****** *** Enterprise **** **** ****** *****. *** large ********** *********** **** ****** *** best, ** ****** *** *********. *** when * ***** ***** ***** ******* and * ****** ********** ******, $*** is **** ******* ** **** **** $7000. ********, * $*** ** ****** with ** **** ** ******** ************ is ******* ** **** **** * $600 ** ****** *** ***** *** at ** ******* **** *** ****** is * ***** ********. **** ******* to * ***** **** * $***,*** budget, ** ** ****** *** ********* every ****! **** **** ********, *** don't **** *** **** * *** name ******* ********* ***** *** **** are #* *** ***** ***** ** evil.
**** ****** ******** ****-**** **** ** seemed **** *********, *****, *** *** support ****** ** ** ***** ** surprisingly **** ** ****? **** *** especially **** **** ******** ** *** price. ** ****** ****** **** ****** were ****** ***** ******* *** ****** what ***** ** ******** **** * product **** $*** *******. ***** **** a *** ** ********** ***** *** great ***** ******** **** *** ********** like "*** ***** * *** $**** for ** **** ****** **** ** $100 ***** * ****** ***** **** as ****?" **** *******.
**** *** *******? ** ** *** reality ** ********* ******* ** *** US? **, *** *** *********** ** deploying ***-**** ******** *** *** **** caught ** **** ***** ***********? * am ******* ** ********* ******* **% of *** **** ** *** *********** resulted ** *** *** *********** *** 10x *** ****-**** ******* ******.
******: **** ******* *** **** ***** to *** *** **********:** *** ****, *********, *****, *** LTS ******* **** ***** ** ************ Good - **** *** *******?