Worst NVR/VMS Manufacturers 2024

Published Feb 19, 2024 12:42 PM

NVR / VMS problems can be especially problematic as these are the main interface for most users but which ones have integrators found to be the worse?

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Inside, we break down the 2024 rankings, including detailed integrator commentary from over 200+ integrators on both their favorite and worst manufacturers. We netted out the results (favorite minus worst votes) to see which companies had the "worst" overall responses from integrators.

This is the 6th installment of the series. See previous results:

Plus, in contrast, Favorite VMS/NVR Manufacturers 2024.

Results *******

  • ********* ***** *******, ****** **-*-***:********* *** *** ***** ****** *** outside ** *** **, ********* ~**% of *** *** ******** ***** *** almost ****** *** *** ******** ***** than **** ** *** ****** *****, Dahua. ***** *** *********'* *** ********** results **** **** ******* *** ** in ****. ***, *********'* *** ********** is ****** **** ** *** ******** rival. *******, *** ** *********'* ******** mentions ********** ***** ******* ******, *** government ******* ** ******** ********.
  • ***** ****** *****, ****** **-* ***:***** ******** ** *** ****** ***** overall, **** ***** ******** ********* ****** and ******* *** **, ****** **** lower **** *** ******** ***** *********, but ***** ****** **** *** ****** named ** ***********.
  • ***** *** *******, **** *** *****:** * ******* ***** ***** *** Salient *** *****, **** *********** ****** lack ** ********, **********, ** **** support ** *** *******. *******, ***** how *** *********** ***** *** ** these *** ****** *** *** ***, this ** **********.
  • ******* ****** *****:***** ** *** ********** *** *** results, *********** ***** **** ******* *** unresolved **** ** ************* ****** ** key *******.
  • *******, **** ***-******* *** ************:***** *** ** *** *** *, Uniview *** *** **** ***-******** *** manufacturer (#* *******) ********* ******* ********* positive ******** ****** *** ******* *** US.
  • ***** *** ********, *** ***** **** Negative *********:***** ***** *** ******* *** ********, albeit *** *** *** ******** ************, they ******** *** ***** **** *** negative *********, ********* ***** *** ********* as ***** *** ********** ******* ******** to ****.

** *** ******** ****, ~**% ** integrators *** *** **** ****** / say **** *** ******** ** *** past ****, ** ******** ** * percentage ****** ***************, ************.

***** *** *** **** ******* *** the *** "*****" *****/*** ************* *** 2024:

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Hikvision #* *****

*********** **** **** ******** ** ********* (and *** ****) ***** *** *********, poor *******, *** ****** ************* / firmware ****** ** *** ******* *** voting **** *****:

  • "*********. ******* *** ****, ******** ** the ***'* ********** *** ***** ***** OEM **** **** **'** ********* ** the **** ** ****** *****."
  • "********* ********** ******** ******** ** *** doesn’t **** ******** ****."
  • "*** ****! ***** ****** *** *** user ********."
  • "**** ****. **** ********* ** *** and ** ***** **, *********/************ ******** without ******** ** ********* *********."
  • "**** ** * ****. ****** **** are ************ *** ******** ***** ** install."
  • "*********. ******** * *** ** *** power *** ** **** ********* ** manage."
  • "*********. **** ******** **** **********."
  • "*********. ** ** *******, **** ********* to *********."
  • "********* *** **** ******** *** ** difficulty ** ********** ******* *** **** required ** ****** ******* ***** * critical *****."
  • "*********. ** ****** ********."
  • "********* *** ******* ***************, ************ ** retrieving *** ******** ******, ********* ********** and ******** ***************."
  • "** ****: *********-****** ************* ******."
  • "********** *** *************, ********* ******** ** same ******** ********, **** ******* *** durability."
  • "*********, ************ *** ***** ********."
  • "*********. ****** ** ****** ***-********* (****) cameras ** ***."
  • "*********. ******* ** ********** ******* ***** cameras."
  • "*** *** *** ***/**** ******** ** the ***** *** **** ******* *** support."
  • "**** *** *** ***. ***** ********* and ******* ****** **** ***** *****!"
  • "********* - ******* ** ******* ***."
  • "*** - ****** ******** **** **** support."
  • "********* *** - ** **** ** engineer * **** *** ** ***** a ******** *** *** ******* **** Hikvision."
  • "*** ********* *******... **** ********.""** ***** have * ****** ** ***** ********* systems **** **** ***’* **** ** go ****, *** ** **** *** they ****** **** ***********."
  • "** *** **** ** *** **** the ***** ********** *** **** ****, it ***** ** ***. ******."
  • "*********. *** ****."
  • "*********."
  • "*********."
  • "*********."
  • "*********."

Hikvision **** & *** / ***** *****

***** ********* *** **** ****** ********* its *** / *****, *** ***-**** NVRs ****** *** **** ****** **** choice *** **** *** ****** *********** in *** **** *-* *****, ***** is ********* ** ********** ******. ********* increased *** *********** ** ***** ************** ***/***,***-*** ******* *****(*** **********-******* ***), *** ***** *******-*******(*** ****). ************, ********* *** ******* charging *** ***** "****** *********** ********," recall:********* ****** ******** *** "****** *********** Package" ***** *******.

Dahua #* *****

*********** **** ***** ***** (*** *** OEMs) ***** ***** **** *********, ******** issues, ******** ********, *** **** ******* as *** *******:

  • "*****. ***** **** *** ********* ** navigate *** ***** ******** ** ********. Extracting ***** ** **** * ****."
  • "***** ** **** ****** *****, * would **** ** *** ***. *'** had ******* *** ******** **** ***** cheapened ******** ** *** ***** ***. SmartPSS, ** *** ** *** ** not *** ****, *** ** *****. Clients ****!!!!! ********, ********** **** ****** from *****. *** **** ** **** then *** ***** *********** **** * 5-yr ***-****, *** **** ******* **** complaining (*** * *** ******)."
  • "** **** ******* ** **** **** Dahua, ******* ** ****** *** ****** of *******. ***** ** ** **********, we ****** **** ** ****** ***** is *** *** ********* ** ***** the ***. **** **** *** **** to **** ******** *** ********, ***** is ** ****** *** *** **, so ********* ** **** ** *** to *** ******** ****** ***** ** the *** *****, *** ******** *** another ******** *** *** *** **** problem *** **** ** ********** **** in *** ******** ** *** **** to *** *** ** ***** ** the *** **** ******. ** *******. Some ******** **** ***** **** *** customer *****'* **** * **** ** team ** ****** ***** ******** ***."
  • "* ******** ******** ***** *** ******* as *** *** ** ** ****. This ******'* ** ***** ** ******** is ************ ************, *** **** ********** is *****, ***** ** **** ******* and ****** ***********."
  • ***** *** ****** ** ******* *** limited ***************, ************ ** ********** *** recorded ******, ********* ********** *** ******** vulnerabilities."
  • "***** - ***** *** ******** ****** username/passwords **** *** ******** ** **** to * *** ****** ******* ********** factory ********* ***** ******."
  • "***** - ********* ** ******** **** multi ***** (*** ** ********), ****** to ****** **** ******** *** ** age (*** **** ***)"
  • "***** **** ****** ******* *** ** firmware ******."
  • "*****. *********** *** ******** ******. *** technical *******."
  • "***** - **** *** * *** of ******** ********. **** **** *** units *** ****** ***."
  • "****** **** ****** ***** ******** *** they ****** *** *** *** ****** corrupt *** ***."
  • "***** - ******."
  • "*****."
  • "*****."

LenelS2 & ******* **** *** #*

*********** **** ***** ******* ***** ***** lack ** *******, ****** *********** *********** *** ** ******, *** **** ******* / ****** support ** *** *******:

  • "*********/*****/** *** ** ***** **** ** support, ********** ** ****, ********** **** ownership, **** ** *** **** ** it *** **** ******."
  • "***** **** ** ** **'* *** out. ****** ******* ** *** ****** that **** ** ********* ** *******."
  • "** ***** ******* ** *** *********** and * ********* *********. ****** ******** between **** ** ****** ********** ******* days ** ****** *** ******** *****."
  • "** ***** - ** ******* *** new ******* - **** **** ** shift ********** ** *****."
  • "***** - **** ******* ******."
  • "*****."
  • "*****."

***** ****** * ******* ** ***** management *********, ********* ********* *********, ****** the **** ** *** ******** ******** for ***** ********* *********.

*********** **** ***** ******* ** *** worst ***** **** ********* *******, **** support, *** ********* ****** ** *** factors:

  • "******* - * **** ** ************* with *** ********* *** ******* **** on *******. ********* ** ***** ** innovation."
  • "******* - **** ******* ******* ****** resolutions."
  • "* **** *** ** ******* ************ in ******* ******* **** ******* ******* times. *** ******** ** *******, *** causes ******** ****** ** ****. *** server ****** ******** ***** * ****** and ******* **** ****** *** ***."
  • "*******, ** ** * ******* ******** hog."
  • "*******, **** *******."
  • "*******."

*** ****** ********, ***:******* *** *** ** ***, ***** Is ****

Qognify / ********, ******* ******

*********** **** ***** ******* ** ***** cited **** *******, ****** ************* ******, mobile *** *** ****** ******, *** API ******* ** *** *******:

  • "*******; ** **** '******' ** *** it ** * ******** ******** ***** we *****'** **** ********* ** ****. The **** ******* ****** **** ** fits **** * ********* ********** ** the ******** ******** ** *** *********, the ****** & *** ****** ******'* work ******** *** *** ****** ** ready ** ******* **. *** ****** project ****** *** **** **** ********* but ** *** ******* ****** ****** with **. ** **** **** ****** lose *** ***** ****** **** ****."
  • "******* / ********. *** ******* ** sold ***** *** *** ** ********* roadmap. **** ******* ****** ** ********."
  • "******* ******** **** *** ** **** problems **** *** ********** ****** ******. Licensing ** *****, *** ********* *** a *** ***** ********* **** *****'* work ** ****** *******, ********* ******** Recorder (***** ** ******) *** ****** using ** *** *** ***. ********* disappointed **** ****'** ******** *.*** ** this **** ******."
  • "******* ********. * *** * ******** who ****'* **** ** ******** ***** a ********** ********** *** ******** ******'* allow ** ** **** *** ******** and *** ******** ****** **** *** then *** ******** ****** ** **** and ** **** **** ** ******** new *** ******** *** ***** *********."
  • "******* ********. ****** ***** **** *** cameras *** ****** *******."
  • "*** ****** ** ******* *** ************ us *** ****. ***** **** *** not ***** ** ******* ***** **** a *******-******* *** ** ****."

***** ********* *** ************, ** ******* was******** **** *** ***** ***, *********, *** *** *********** * roll-up ** ******-**** *** ********. ********,******* *** ********.

No ****** ********

****** ***************, ~**% ** *********** ****** ** major ******** ******, **** **** ********** they *** * ****** *** ****** products, ******** ****** ** *** *********:

  • "*** *** **** ****** **** ****** to ** ********* ******."
  • "** **** *** *********."
  • "** *****'* *** * *** ********** with *** ***/*** ******* ***, ** tend ** **** **** **** ***** OS. ** **** ***'* **** **** experience **** *********** ****."
  • "** **** *** *** * *** experience ** **** **** ** *** Avigilon **** **** ****."
  • "*****'* *** *** *** *********** ** we **** ** ***** **** *** ones ****** *****. * **** *** Verint *** **** **** ** ***** cloud ********** *** ** **** *** rolling *** * ****, **** ** are ************* **. *** ****** **'** moving ******* **** ***** *** ******* Services ***** ** ****** ***** ***** and ********* ** *********** *** ***************."
  • "** **** **** *** ******* ******* and *******."
  • "* ** *** ******* *** ***** brands ** ********."
  • "** ****** ****'* **** *** ******** VMS *********** ** *** **** **** (or ***)."
  • "**** **** **** *** ******** *** I **** ** ******* **** *** of ****."
  • "** ****'* ****** **** *** ***** experience **** * ***/*** ******."
  • "******** *** **** **** *** ***********. We ******* ************, ********."
  • "** *** *******, *** ***********. *** really *** ****** **** *** ********** VMS."
  • "** ******* ******* & ******* *** our ***. ** **** *** *** any ***** ****** **** ****** ** the *******."
  • "** ****** **** ***** **** ********* and *******. **** *****'* **** *** horrible ***********."
  • "**** - ** **** *** ********* VMS ********."
  • "** ******** ** *** ***** *********, I **** *** *** *** *********** issues."
  • "** *** *********** ******* ** **** removed ***-*** *******."
  • "***********, * *****’* *** ** *** any *** ****** / *** **** I **** ****’* ******* ****."
  • "*****'* *** * *** ********** **** year."
  • "*** ****** *** *** *** ***********, we **** * ***** ****** ****** chain *** *** ******* ** ** look ***** ** ****."
  • "** **** *** ******** **** **** been ****** & ********** ** **'** happy **** **** ** ****** ** there *** ** *********."
  • "** ****'* **** *** **** **** experiences **** ***'* **** ****."
  • "****** ******* *** **** *****, ** no *** ********."
  • "*****’* *** *** *** *********** *** last ****."
  • "**** * *** ***** **. ***** were ** ********* ******** ** *** of *** ******* ** **** **** using."
  • "****, ** ***** **** **** *****."
  • "**** *** *** ******** **** ****."
  • "****'* ****** **** * *** **********."
  • "** **** ********* **** **** ** sell."
  • "** *** **********."
  • "*** **** ******."
  • "**** ******."
  • "**** ******."
  • "** *********** ***** ***********."
  • "**** **** ** ****."
  • "** **** *** ****** *** *** bad *********** ** *** **** ****."
  • "*****’* *** *** ******. **** **** solid."
  • "** ******** **** ***."
  • "** **** ******."
  • "****."
  • "****."
  • "****."
  • "****."
  • '****."
  • "****."
  • "****."
  • "****."
  • "****."
  • "****."
  • "****."
  • "****."
  • "*** **********."
  • "*/*."
  • "*/*."
  • "*/*."
  • "**."
  • "** ***."

Outlook

** ****** ** *** **** ****** as *** ****** ********* ** ****** from *** **** *** ****** ***/*** market ** * ****** **** ******* primarily *****-********* ***/*****, *** *********** **** are **** ** ******** / ***'* have ***** ******** **** ******** ** decline / **** ******.

Comments (5)
UI
Undisclosed Integrator #1
Feb 19, 2024

**** ****** ******** ****-**** **** ** seemed **** *********, *****, *** *** support ****** ** ** ***** ** surprisingly **** ** ****? **** *** especially **** **** ******** ** *** price. ** ****** ****** **** ****** were ****** ***** ******* *** ****** what ***** ** ******** **** * product **** $*** *******. ***** **** a *** ** ********** ***** *** great ***** ******** **** *** ********** like "*** ***** * *** $**** for ** **** ****** **** ** $100 ***** * ****** ***** **** as ****?" **** *******.

**** *** *******? ** ** *** reality ** ********* ******* ** *** US? **, *** *** *********** ** deploying ***-**** ******** *** *** **** caught ** **** ***** ***********? * am ******* ** ********* ******* **% of *** **** ** *** *********** resulted ** *** *** *********** *** 10x *** ****-**** ******* ******.

******: **** ******* *** **** ***** to *** *** **********:** *** ****, *********, *****, *** LTS ******* **** ***** ** ************ Good - **** *** *******?

(1)
(2)
UI
Undisclosed Integrator #2
Feb 20, 2024

*** **** ********* ****** *** ***** VMS ****? *’* ******** *********. *** surprised ***** *******. ******* ** ** stable ** ** ***** ** **********. Good ********

(3)
JW
Jermaine Wilson
Feb 21, 2024
IPVMU Certified

** **#*,

***** **** ** ******** ** **** Lattitude ** **** ***+ ********* (**** includes ***************************).

********* ********, ***** **** * ******* number ** ********** ********* ***'* ******* many ********* (** *** ** ***) whether **** ** ***, ***** *** small ****** ** ******* *********** ***.

UI
Undisclosed Integrator #3
Feb 22, 2024

*** ** ***** ******* ********* *** junk.

***** ************** *** ********* ******* ** these **********.

UI
Undisclosed Integrator #4
Feb 22, 2024

*** *** **** *** *** *** if ** ******* **** ******** **** iVMS **** ********* ** **** ********* from *** ********* **** *********. ** the ***** ******* ** *** ***** suggests, *** **** ******* *** ******** when *** ******* *******. *** *******, HikCentral, *** ********** ****** **** *********, has * **-****** ******* *** $***, with ** ****** *****. ********* ****** at $*** * ****** **** ********* for *** **** *** *** **** up ** $*** *** ****** *** Enterprise **** **** ****** *****. *** large ********** *********** **** ****** *** best, ** ****** *** *********. *** when * ***** ***** ***** ******* and * ****** ********** ******, $*** is **** ******* ** **** **** $7000. ********, * $*** ** ****** with ** **** ** ******** ************ is ******* ** **** **** * $600 ** ****** *** ***** *** at ** ******* **** *** ****** is * ***** ********. **** ******* to * ***** **** * $***,*** budget, ** ** ****** *** ********* every ****! **** **** ********, *** don't **** *** **** * *** name ******* ********* ***** *** **** are #* *** ***** ***** ** evil.