The Bizarre Dahua North American Tour

By: Brian Rhodes, Published on Jun 18, 2015

Dahua is worth $7 billion USD, more than twice what Canon paid for Axis.

And Dahua generated more than $1 billion USD in revenue in 2014 and nearly $200 million in profits. The only video surveillance manufacturer with greater revenues is their domestic blood rival Hikvision.

Yet, Dahua is struggling terribly expanding in the 'overseas' markets, stumbling with a planned massive American expansion, and flailing with failed channel strategy, while 'solemnly declaring' threats and espionage claims.

Now, Dahua is embarking on a bizarre 'summer tour' in North America. In this note, we break down what is happening and the problems with it.

***** ** ***** $* billion ***, **** **** twice **** ***** **** for ****.

*** ***** ********* **** than $* ******* *** in ******* ** **** and ****** $*** ******* in *******. *** **** video ************ ************ **** greater ******** ** ***** domestic ***** ***** *********.

***, ***** ** ********** terribly ********* ** *** 'overseas' *******, ********* ***** ******* ******* ******** expansion, *** ******** ********** ******* ********, *****'******** *********' ******* *** espionage ******.

***, ***** ** ********* on * ******* '****** tour' ** ***** *******. In **** ****, ** break **** **** ** happening *** *** ******** with **.

[***************]

Summer ****

***** ** ***** ** 'summer ****' ************* ******, *** ***** ********** as "**** **** ********** Distributor", ****** * ********* in ***** *** * in ********.

***** **** ** ***** a **** ***** **** / ***** ***** *** plus ****** **** ***** at *** *** ** the ***.

**** ** ** ******* of*** *****:

***?

** *** ***** ** you ** *** **** who ********* ****** **, even *** ******, *** company ** *** * sizeable ******.

Buy ***** ******** **** ****?

*** ******* ******** **** raises ** ******* *** can *** *** ***** in ***** ******* ******** or ******* ********* ******.

** ***** **** ********* Outlet. **** **** ** **** ***** **** '*** same ***** ***** ******** under ***** *** ***** named ********', *** ** ** wanted ***** ******* *****, they ***** ** **** also. **** ***** **** ******* ***** *********** ** lower ** ** ****** Toughdog ******* ** ***** sign ** ** ** a ***********, *** **** was *** ** ****** with *****.

Why ***** ***?

********** **** * ***** distributor **** ******* ***** and *****, **** *** are *** ** *** biggest ************* ******** ** the ********, ** **** to **********. ***** ********* to ** *** *** worst ***** ****.

***** **** **** ** rectify ***** ***** ****** quickly ** ** ***** to ***** *** *** with ********* *** *** already ***** * ***** and ****** ***** ******* in ***** *******.

Comments (32)

Dahua = Great affordable products with terrible sales strategy and distriubtion channel control. The USA team seems to be as clueless if not more clueless than the Chinese team.

Is the USA sales team staffed or directly controlled by either imported personnel or overseas personnel? I'm wondering if there is a culture issue.

This is all about culture.

In my limited interaction with Hikvision and Dahua, I get the impression that Hikvision has people who understand low-context culture, who have apparently been raised and/or educated in Europe or the US. I have yet to meet someone at Dahua who fits this description.

It would be interesting to hear if other IPVM members share this impression.

"I have yet to meet someone at Dahua who fits this description."

Agreed. Hikvision is much farther advanced in its 'Westernization' of its international sales force. Dahua seems to be aware of the challenge, e.g., Dahua Massive American Expansion but still struggling to get there.

Why has another company not purchased Dahua and set up proper distribution in the US?

Who can afford to buy Dahua???

"Dahua is worth $7 billion USD, more than twice what Canon paid for Axis."

I've argued the opposite that Dahua should purchase a big Western brand, e.g., Why Dahua Should Acquire Pelco

Not for nothing, but it's high time they hire that local yokel to edit copy. Or at least someone who knows that Texas is not O.K.

For real.

I think most of the country thinks Oklahoma is essentially North Texas anyway.

Source: I'm native

Texas at ~3:40, Oklahoma at ~6:00

Were you thinking of attending any of these rodeos?

Could be a rare chance to interact with some Dahuan Corporate Execs. Assuming that this is not just an Automated Outlet deal featuring product by Dahua.

But based on the copy of the announcement it sounds like the real McCoy...

There are many Texans, particularly those from Austin, who consider Oklahoma to be southern Kansas, at best.

atta boy! lol.

I would go to something like this if they had it in Michigan and it was within a 30 minute drive. I would probably not stay for the "Farwell" portion of the event since it looks like it is practically a full day. That is a lot to ask of people time wise with no real draw other than lunch and a chance at “Lucky Draw”.

I believe the chance at the traditional "Lucky Draw" is in addition to the guaranteed gift, both of which I expect to receive in quadruplicate.

As Brian can no doubt attest, this road show is proceeding at quite a leisurely pace; a cattle drive from Oil City down to Big D might be quicker than four days.

Yeah I thought the whole thing was a weird but was curious enough to sign up for the Dallas (aka Lewisville ??) "tour". We'll see how it goes. I have to say that all of the tours are fairly far from the nearest airport... whoever planned this did not take out-of staters into consideration.

Although, I have to say I have not received confirmation so I am a bit worried about making plans and then having to cancel them.

"I have to say that all of the tours are fairly far from the nearest airport... whoever planned this did not take out-of staters into consideration."

Wow, that is commitment! They better give you a prize :)

From what I can tell, it is at Automated Outlet's office / warehouse, not an actual hotel meeting room, like this is normally done.

The Lewisville location looks like a small office in a strip warehouse area:

Toughdog?? Really?!?!

Had my first experience with "Dahua USA" the other day. A lady calls me up and leaves a voicemail explaining that she is looking for distributors in my area to sell Dahua products, she apparently didnt take time to look at our website before calling because she explained who Dahua was, she even spelled out their name for me. So I call her up, nice lady, but obviously was just a telemarketer of some sort who really had no clue. So she directed me to the "Southern Regional Manager". I explained how long we have been dealing with Dahua products, how we started out, and even explained to him some of the large distributors that we have purchased from in the past years. When I told him some of the names of these companies, he had no clue who they were and even a person with the slightest bit of knowledge would know these companies.

At any rate he finally said that he already has an exlusive distributor of Dahua products for Texas and Oklahoma, "Automated Outlet". I said how much of a foolish business decision it was to grant exclusivity to a small company such as this and block out everyone else, even potential larger buyers, in such a large market. He said "Oh well, they gave me a [purchasing] number and numbers dont lie".

So from what I understand, if you want to be an exlusive distributor for an area. All you have to do is have first contact with them and verbally give them a number and your good to go. Genius marketing strategy.

So from what I understand, if you want to be an exlusive distributor for an area. All you have to do is have first contact with them and verbally give them a number and your good to go.

Thanks. On the phone attempting to secure the entire L.A. basin. ;)

If it is this hard to just buy the products I could only imagine how difficult the RMA process will be. Thanks but no thanks we will stick with Hikvision for cost effective products.

Good point. Have you found Hik's RMA process to be reliable, time after time?

If they keep the RMA process like they have it now, they will rely on the distributor to deal with integrators/customers RMA issues for Dahua

I actually have not received an acknowledgement from them although I registered twice now. Anyone else have that problem?

When I registered they showed me a pop up that read "Registration Succeeded!" and that they would send me an email later, but I have not got it yet either.

Undisclosed C & E, you are both more than welcome to print my unserialized ticket to present for dog and pony admission. Fortunately I signed up for all 4 shows. Here's a cleaned up untraceable copy, suitable for framing:

You can have the gift but, I call dibs on the Lucky Chance if it hits...

It's a lookin' like a BBQ with all the fixins now:

Southern hospitality, Dahua style...

Is that from a new email or? Anything else new in it? Other dates? Cities?

Did they figure out that Oklahoma is not a county in Texas?

They obviously dont understand that Texas is a country in Oklahoma.

Tulsa's a BBQ. Dallas may be a Rodeo, dunno. They seem kinda serious about the whole 'bring your ticket' thingy. I guess as long as you can prove you're a Sir or Madam you can use this one....

Apparently they cut 2 hours off the tail of the presentation as well, now ending at 2:00 instead of 4:00, possibly impacting the q&a and lucky draw!

Update from Automated Outlet:

Just to set the record straight, we ended our relationship with Dahua in December. Too many issues to discuss on this forum be we determined it was in our best interest to end the relationship.

Martin Custer, President, Automated Outlet

Hahahahahahahahahhahahahahahahahahahahahahahahahhahahah

Wow, this is amazing. BRB I need to go make some popcorn...

I hope Dahua is reading this. Michael, Tim, Lydia, Duke- you guys remember any of the advice I gave you? Seems not based on this thread's comments!

Read this IPVM report for free.

This article is part of IPVM's 6,390 reports, 860 tests and is only available to members. To get a one-time preview of our work, enter your work email to access the full article.

Already a member? Login here | Join now

Related Reports

Sunell Panda Cam Body Temperature Measurement Camera Tested on May 14, 2020
Sunell is far less well known than its gargantuan domestic competitors Dahua and Hikvision but the company's 'Panda Cam' is going head to head...
Hikvision USA Refuses [Now In], Dahua USA Drives Forward With "Coronavirus Cameras" on Apr 07, 2020
Both have been federally banned, both sanctioned for human rights abuses but only one - Dahua - is taking aim at the booming "coronavirus cameras"...
Dahua Faked Coronavirus Camera Marketing on Apr 01, 2020
Dahua has conducted a coronavirus camera global marketing campaign centered around a faked detection. Now, Dahua has expanded this to the USA,...
Sunell "Panda Cam" Thermal Body Temperature System Examined on Apr 09, 2020
Sunell's Panda Cam is the most visually recognizable coronavirus camera, sold by numerous OEMs around the world. But who is Sunell? This company is...
Hikvision Global Revenue Falls, Hit By Coronavirus on Apr 27, 2020
Hikvision's global revenue fell in the first quarter of 2020 due to the coronavirus, with Hikvision stating uncertainty for 2020 "is greater than...
The Booming Multi-Billion Coronavirus Fever Camera Market on Apr 21, 2020
The market for elevated body temperature detection cameras, aka 'coronavirus cameras' aka 'fever detectors', may be worth billions of dollars this...
Dahua Creates New Car Subsidiary as Current Electric Car Firm Struggles on Mar 19, 2020
Dahua has started a new "intelligent" car subsidiary, even as its current electric vehicle startup struggles with lower-than-expected sales,...
Dahua Revenue Plunges, 3 Execs Resign on Apr 29, 2020
Dahua's sales dropped by 19.47% in the first quarter of 2020 amid the coronavirus pandemic, while three senior executives resigned, including its...
Colombia's President Promotes Bad Hikvision Fever Camera Setup on Jun 17, 2020
Colombia's President Iván Duque has promoted a haphazard Hikvision fever camera setup that violates international fever scanning standards and is...
Intersec 2020 Final Show Report on Jan 21, 2020
IPVM spent all 3 days at the Intersec 2020 show interviewing various companies and finding key trends. We cover: Middle East Enterprise...

Most Recent Industry Reports

Camera Course Summer 2020 - Last Chance on Jul 15, 2020
Thursday, July 16th is your last chance to register for the Summer 2020 Camera Course. This is the only independent surveillance camera course,...
Bias In Facial Recognition Varies By Country, NIST Report Shows on Jul 15, 2020
While many argue that face recognition is inherently racist, results from one of the most extensive studies done on demographic bias in AI, the...
Video Surveillance 101 July Course - Last Chance on Jul 15, 2020
Friday, July 17th is your last chance to sign up for the July 2020 Video Surveillance 101 Course. This 2-day course is designed to help those new...
Brazil Assembly Powers Hikvision Local Expansion on Jul 15, 2020
Hikvision has grown considerably in Brazil ever since the 2017 opening of an assembly operation in a free-trade zone in the middle of the Brazilian...
50+ Security Industry Companies Take $40 Million PPP Funding on Jul 15, 2020
50+ security industry companies have taken more than $40 million in PPP funds, IPVM has confirmed from US government records. Inside this...
Uniview Deep Learning Camera Tested on Jul 14, 2020
Uniview's intrusion analytics have performed poorly in our shootouts. Now, they have released their Prime Series Deep Learning cameras, with an...
Drako's Companies (Brivo, Eagle Eye) Take $4+ Million in PPP Funds on Jul 14, 2020
While centimillionaire Dean Drako is the owner of two of the largest SaaS businesses in the security industry (Brivo and Eagle Eye), Drako's...
Defendry Presents AI Active Shooter Security System on Jul 14, 2020
Defendry presented its Active Shooter security system at the May 2020 IPVM Startups show. A 30-minute video from Defendry including IPVM...
Ban Rules Released: Use Dahua or Hikvision, No US Government Contracts on Jul 13, 2020
The US government has released the rules implementing the "Prohibition on Contracting with Entities Using" Dahua, Hikvision, and Huawei based...
JCI Sues Genetec For Patent Infringement on Jul 13, 2020
Surprisingly, security giant JCI has sued their partner, security software developer Genetec, for patent infringement. Inside this note,...