Hospital Video Surveillance Guide

By Brian Rhodes, Published Jul 28, 2015, 12:00am EDT (Info+)

This 16-page guide explains the key uses, design factors, and players in the Hospital Surveillance market.

 

A global group of 50 integrators and consultants with hospital project experience responded, each offering insights in selling, implementing, and maintaining video surveillance systems.

This is a continuation in our vertical specific survey series. Others include: 

Questions Answered

In this survey, we share insights on these aspects of hospital surveillance systems:

(1) The 3 most frequently used special locations for cameras in hospitals

(2) Why legacy systems are commonplace and important

(3) How privacy significantly impacts camera selections

(4) The uncommon approach hospitals take for monitoring

(5) The most common VMS manufacturers selected

(6) The most widely used camera manufacturers used

(7) Why integration with other systems is uncommon

(8) What is the cause of the worst hospital specs / designs

(9) The typical storage durations held

(10) Biggest Surveillance Improvement Needed

Inside we examine each question in depth and provide the key findings their answers revealed about how hospitals buy and operate video.

Key ********

*** **** ***** ********** *** *** finding *** ******** *****:

  1. ****** *********: ************ *** ** ********* ** hospitals, **** ********* ******* ** ********* or ***** *******, ****** *********, *** public *******, *********, *** ******* *****.
  2. ****** ****** ******: **** ********* ***** *** ****** CCTV.  **** ***** *** ******* ****, many ********* ******** ** ******* ****** systems ************.
  3. ******* ****** **********: **** ********* ******* ******* **** ********* observe ******* ******* ***** *** ** not ****** ******* **** *********** *** sensitive ******* ** *****.
  4. ****-**** ********* *******: ****, ** *** ****, ********* ****** full-time ******** ***** ** **** ******* are ****** **/*/***.
  5. ******* / *****: ***** ******, ****** ****** ********* are ***** ******, *** *** ******* IP ********* *** *** *** ********** that ***** *** '****' ******* ******** to *******, *** ******-***** *** ******* offerings.
  6. ****** ************:*********** ***** ************ **** ***** ******* is ********. **** ********* ** *** integrate *******, ******* **** ** **** happen ****** ********** *** ***** **** systems *** ******.
  7. *******: ******** ***** ** ********* ******** for ** ****, **** **** ***** the ***** ******** ******.
  8. *&* ***** ***** *** *****: ** *** ******* ********* *** specifiers, *** ***** ******* ****** ***** from ******* ************ *** *********** *****.  Almost *** ********* ********** ********-**** ****** designs *** ** ******** *****, ******* their ********* ***** ******** ** ****.
  9. ****** ************: *******, **** ******* ** ***** more ***** *** ******. *******, *********** other ******* **** ***** ************, *** better ******* ******* **** **** ***** as *** *****.

Camera *********

********: **** *** *** **** ****** ********* for ********* ******* ** *********?  ***?

*******: ********* *** ************ ***********, ********** for ******* '**** *****' ***** **** drugs *** ******* ****. **** ********* explained **** ******* *** **** **********, but ** * ****** ** ******* priority ****-******* ***** *** ******* *****. Public *******, *********, ******* *****, *** garages **** ************ ********* ** **********, regardless ** ******** **** ** ********** location.

********** & **** *******

********* *** ******** ******* ***** *** key ******** ***** *** *****, *** the ******* ** ********* ****** ****** and ********** ***** ** ****-***** *****.

  • "********** -**** ** ***** *** ******** I ****** *** *** * ***** made ***** ***** ****** ** ** conversions. **** ********* ********* ** *** area, ** ** *** ******** ** place **-** ******* ** ** ****, where ***** ****** **********, *** ***** suffice. ********** ******** ** ******** ******* is ************* ******, ***** ******* ** go ***** *** ****** ******* ************ for ***** ********."
  • "**** *****: **** ******** ** **** and ***** ********** **********."
  • "**** ******* *** ********** ***** *** tracking ****"
  • "******** ******* *** ******** *** *** access."
  • "********, ************: ******* ******** ** ********* requirements."
  • "********/**** ******* ***** *** ******** ** the **** ****/**** ***** ********."
  • "** **** *** ******* ** ** cover *** ******** ** **** *** obvious *******."
  • "********: **** ** ******* ****** ********."
  • "********* *** ****** ************ *** ******** to ******** *** ** ***** ********* for **** *******."

********* *****

******* *** ********* ******** ** **** tabs ** ********, ***** ***********.  *** goal ** ******** * ***** ***** of ******* *** ***** ** **** for *** ******* **** ** * hospital.

  • "******** **** - ******** *** ** coming / *****."
  • "********* *** *****, *** *** ***** know **** ***'** **** ** ********* infant *********."
  • "*** ********* **** ******/********* ****."
  • "*********; **** *** ********* ********"
  • "******** * **** ***** ** **** is ********* ** ****** **** ****'* taken."
  • "**** ***** *** **** ** *******!"
  • "**** *** ******** *****, ******* ** one ***** ** **** ***** ** babies *** * ******."

****** **** *******, ******* *****, *** Lobbies

** *** ********* ***** *** ****** at ***** ****** * ******** ** interacts **** ******* *****, ********, *** the ******, ************ ** * ********. 

  • "*******/******* ***** - ***** ******** ******, some *****, ****** *******, ** ******** any *** ************ ** ******* ******** to ******* ** ***** *** ****** in **** ******* ****. ** **** areas ** *** ********, *** *** expect ***** ** ** ******** ** hours. ****** ********, *****, *** ***** issues ********* ** ******** ********."
  • "********/*****/***** - ************* *** ****** ***** of *******'* ****** **** ****** *** facility ** ***** *********. ******* *** providing *********** ** ****** ** ******* a **** *******, ******* ** ***** areas *** ***** ****** ** *** security *****."
  • "********* *** ***** *** ****** ********."
  • "******** ******** *********: **** ** ******* and ****** ****** ****** *** *****.  Receptionists *** *****-** *****: **** ** observe *** ****** ******** *** ****** panic ****** ****** **** ***** *********. "
  • "**** *********: ****** *** *****/**** ********. This ** * ****** ****** ********* for *** ********** ******. "
  • "****** ***** **** ******* ***** *** high-security ***** **** ***** ***** *****'* and **** ****** ******."
  • "***** *****: ******* ******* ********, **** typical ******* *****, **********... ******* *****."

******* **** *** *******

*** ***** ***** ******** *** ****** and ****** *** ******* ******* ** well.  *******, ***** ** ***** ***** are *** ********* ********* *** ******* other **** ****** ******** ************* ** verifying ******** *** *** ****** ** dark *******.

  • "******* ***** - **** ******** *********** and **** ******* *** ******."
  • "******* ****, ******* *******, *****, *********. These *** *** **** ******* ***** that *** **** **** *****. ***** cameras *** **** ** ******* ****** claims."
  • "******* *****: **** *** ********* **********, employee ******* (******* *** *** *** these)and ******* ***********. **** ******** **** in **** ***** *** ******* ******* and ******* **********. "
  • "*** ****** ******* *** **** **** lots ** ***** *******, ******* ******* safety *** *******/*********."
  • "******* ******* - *** ******* ****** and *********."
  • "******* ******* *****, **** ****** ******* and ***.  **** ** ********* **** damages, *********, ** **********."

*** *** ****** ********* *****

*** **** **** ** ************ ********** fall ** ********* ***** *** ********* waiting *****. ******* ******** ***** *** unpredicatable *** ********* ******* *** ****** emotional *********** ** ** ******* *****.

  • "********* ********** - **** **** ** just ** ********* ** ****** ** pharmacies. ********** **** ******** ** * 24 **** **** ******, ****** ****** coverage ** ******** *** ********, *****, and ********. **** **** ******* ** patients ** ****** ****** ******', ***** average *********** *** ****** ********** ** mission ********."
  • "***** **** **** ********** *** ********* in *** ** ******* ****.  *** stuff **** ******** ** *** ******** scene ******* **** *** ** *********."
  • "**** ** ******** ** ** *****. As ** ***, *** **** ** have ****** **** ***** ** ******* is "*** ** ****** *** *****", and *** ** *** ** *** the **** ******* *** ************ ********** compared ** ***** *****."
  • "******** ********* *********, ***** ****** *** be ****** ********* *** ********** ****."
  • "****** *********** **** **** ******* ** the ******* *** ****** *****.  ******* tabs ** ********, ***** *******, *** monitoring ******* ** ********* ** **********."

*** ****** ******* *****

*******, *** *** ***** *** *******.  Several ******** **** ***** **** ******* is ******** ********* ** ******** *** cameras ** ******* *****. ***** ********* were **** ******* *******, *** ******* to ******* ***** ************ ** ******* laws.

  • "**********, ** **** ** *** ***'* see **** * ******* ****. *** **** * **** ** ***** exterior ****, ***** ******** ***, ***** stairwell, *** ******* ****, *** ********, the ** *****, ********** ****** *** detox, *** **** ****, *** *******, etc."
  • "****** ******** ***** *** ***-****** ** surveillance."
  • "** ******* *** ******* ** ***** with ********* ****."
  • "******* ** *********, *** ******* ** rooms ******* *** ****** ****."

Typical ******** *****

********: *** ********* **** *** ************ ******? How ***** *** **** ********* ****?

*******: ** *******, ******** ************ ******* are ****** **/*/*** ** ****-**** ** at ***** *** *****, *** ******* larger ********** **** ***** ******* *********** with ******** *********.

******** ******** ****** **** ****** *****

  • "*** ******** *****, **** ***** *** or *** *************** *** *********. ***, all **** *-* **** *********, *** they **** **** *** **** **** operator ** ****** ********** **** ***** calls, *********, ***. ** **** **** on ******* ******* **** ****** ***** is ******** ********."
  • "******** ****** / ********. ***** **** to ****** ** **** *********."
  • "******** ******. *********** ** ***** ********, after ****** ******** ***** ** ******* locations."
  • "******** *********** **** * ******* **** in ***** ************. **** ** *** hospitals **** * ******* ******** ****** with ***** *****. ** ******** ********** units *** **** * **** ******* station ** ****** ** ******** **********, particularly ** ***** ******** *****."
  • "******** *********. ********* ***** ** * SOC *** **** **********"

****-**** **** ********* 

********* ********* ** *** **** *** surveillance ** * ******** ****.  *** most *****, ******* ***** ** ********* for ****** *** ***** *******, **** after ****:

  • "******** ***** (********** ******* **/*) ****** (monitor ** ****** - ********* ***** the **** *** ** ** ********)"
  • "*** ******* (** *** * ******** platforms), **** ****** ** ***** * day ** *** ******** ********."
  • "******** ********* / ******** ********** ** is ********* **** *** ********* **/*"
  • "****** & ******** ******** ** **** at ********. **** ********* *** ********* 24 / *"
  • "********* *** ******* *** **** ** on **** ******** ******. **** ********** have **** ***** ********"
  • "**** ****** ********* **** **** * 24/7 ******** *********** ***** **** ******* form * ******* ******** ********** ******. It ** **** ****** *** ******* departments ** **** *** ******* ** view * ***-*** ** *** *******, for ******* ********* ********** *** **** cameras ** ********* ********, ********* ********** may ***** ******* ** ******* ****. It ** **** ****** ** **** separate, *****-***** ************ ******* *** ******** use. ***** ******* *** **** *** patient *********** *** *** ********* ** nursing *****, *** ********. ***** *** most ******** **** ** ****** ****** and ****** **** *****."

Privacy ***********?

********: ** ****** ******* *********** (*.*., ***** in **) ****** ****** ****** ** camera *********? ** **** *****? **** are *** **** ********** **** **********?

*******: ******* *********** ******* ********** ** ***** ** *** **, ********* ** ******, *** ** *** * *********** restriction *********. *** ******* ** ********* ********* **** restricting ******* ** ********** ***** (** public ****), *** ********* ******* **** potentially *** '***' ********* ***********, *** not ********* **** ******* *****:

*** ***** ** ***** ******* 

  • "***** ******* ********* & ** ********* is *******, ********** ** ******* *****. Need ** *** ***** ***** ****'* approval. ******** ***** **** ******* ** permissible ** ******* ****, *** ********* is *** *******."
  • "**********. ***** ** ******* ****** ***** chart *********** *** ** ****** *** except *** ***** (*** *********) *******, there *** **** ****** ** *** sleeping ****."
  • "***** **** ********* ** **** ** the ****** *** *** ****** **** interior *******. ****, ******* *********** **** drive *** ****** ****** ** **'* own ******* *** *** **** ** sharing ************** **** *** ********'* ** network."
  • "*** ******* **** ** ****** *** by *** ***** *********** ** **** sure **** *** *** ********* *** rules."
  • "** ***'* ******* ******* ****** ************ screens ** ***** ****** ************ *******."

********** ****** ** *******/ ** ********* Typical

****** **** ********* ********* ****** ******** for ******** ***** **** *** ******* sensitive *******, * ****** ******** ** simply ** *** ****** ***** **** potentially ******** ******:

  • "***** ** ********* *** * ******* as **** ** **** **** *** recorded ***** *** **** ** ****** by ********** ******** *****."
  • "**** ********** *** ** *********** *** security *** *************** ** *** *********** so ** **** *** ****** ****** or ** *******."
  • "** **** *********, ** ***** **** ****** deploy "**** ****" ******* **** ** recording."
  • "** ***** ** *** ********, ** generally ** *** * ******* ** the ******* ***** *** ********** ** authorized ******."

****** ****** *********** *********

********* ** *** *****, ******* ******* is * *********, *** *** ********** issue.  ******* ***** ** ***** ******* avoiding ****** ********* ** ******* *****, but *********** ** ******** ** ** issue ** ***:

  • "*** **, ***** *** *** ** ***** **** of *******."
  • "** ***** ******, ******* *********** *** not * *** ******* ****** ** operating ***** *** ****** *****."
  • "***** ** ** ******* **** **** in ******."
  • "** ****** ** *******.  ** ** not ***** ******* ** *********."
  • "*** ********* ** *******.  **** ** a ******** ** ****** ***** ***** it ** ******* ** *** **** for ******* * **** ********* ******* time."
  • "******* ** *** **********, **** ********. Regulations **** ** ****** ** ****** hospital *******."

Common ****** *************

********: **** ****** ************* ** *** **** often *** ** ******** ************ *******? *** idea *** **** *** ******?

*******: ******** ****** ******* *** ********* in *********. ** * ******, ********* to ** ***** ******** ****** ****** cameras *** ****** *** ******* ** new **-**** ***** *******:

****** ****** ******

  • "** *** * *** ** ***** and *****, ********** **** *** ***** analog ******* **** ** *** ** replacing. **** ** *** **** *** reason *** *** ******** ********* ** lost, ** **** ****** *** ***** on."
  • "***** ** ** ** *** * lot ** ***** ****** ******* ***** analog."
  • "* **** ********* *****, *****, *** Axis. ** ********** ****** ** *** them. **** ********* ***** *** **** and ******* ********* ** ******* *******. The ************** ******* **** ******** *** seamless *********."
  • " *** ****** / ****** *******, ** see ****** ***** *** *****. "
  • "*** ******* ******** ****** *** ************ on *****. **** *** ******** ********** before ** ******* ******* **** ****."
  • "* ******* *** ***** ***** (******), Panasonic, ** ***** ****** ***** *******."
  • "***** *** ******** * ****** *** has **** ****** * *****, ********** was *****. **** **** ******* **** was *** **** ***** *** ***** so ****'* **** **** ******."

******* ****** *********

****** ****** *************, ** ******* ***** premium ********** **** *** ****** ** 'safe' ******* *** *********** *** ******* support:

  • "****** *** ***** **** ****, *****, Pelco, *** *********."
  • "****, *****, *****, *********, ****. ******* choice ********* *** ******** **** ** the ****** ****** **** *** **********, and *** ***** ***** ** *** preferences ** **-***** ********** *** *********** personnel. **** ** *** ****** ******** chains **** *******-**** ********* *** ********* which **** ** ******** ****."
  • "**** - *** ******* *** *********"
  • "** *** * *** ** ********, Axis *** ******* ** *********. *** competitors *** ****, *****, *****, ********* and *********. *** ******** ****** ****** wants "***** *****" ******* **** **** it's *** ****."
  • "******** *** **** *** **** ****** for **. ****** ******* ** ********* push."
  • "*** *** * **** * **** dealt **** *** ****, ***** *** Axis. ********** ** * ******* ******* followed ** ********* *** ** ******** systems *** *****."

Common ***** ********

********: ***** ***** ** *** **** ***** see ** ******** ************ *******? *** idea *** **** *** ******?

*******: ******* ****** ****** ******* *** in ***, ***** */* ** *** answers ********* **** ***** *** *** typical ** ********* ******* **** *** using *** *********. ****** ****, **** answers ********* **** ***** *** ******* often *** *********** ********* ** ********** or **** ******/********* *******:

  • "**** ****** ** *** ****** ****** question. *****'* * *** ** *********** here. **** ****** *** ***** ** DVRs *** **** ** **** **** a *** **."
  • "********* ***** *** *** ****."
  • "***** *** ******* ****** ** #*. Now * *** * *** ** exacq *** *********."
  • "** *** *********, ***** **** ** used *** **** ******* ** *** added ** * **** ** *** access ******."
  • "**** *** ****."

******* ***** ******

  • "**** ******* ******** *** ******* **** from **** *** *********."
  • "** **** ******** *****. ********* *** to *** **** *** ** ******* fees ** *******."
  • "*****... **'* **** ** *** *** part ** *** ******** ********."
  • "*** ******* **** ***********. ******* *** free."
  • "**** ** **** ******* ***** ********* not **** ***** *** ***** *** some **** **** "****" *** **** limited ****** ** *******."

******* ****** **** *********

**** *** ***** *** *********, ********** typically **** ** ***** *********.  ****** ****** *****, ***** *** ******* *** ******* fragmented, ********* ***** **** ****-*********** *** well-supported *********:

  • "** *** *** ***** ** ******. Exacq, *********, *****, ******** ********, ********* (more **** *** *****), *****, ******."
  • "******* *** ***** *** **/** **** of **********.  **** ********* *** **** in *********."
  • "*********, *****, ********, *****. * ***** most ** *** ********* *** *** or ***** *** ** **** ***** tried ** *********** ** ***."
  • "*********, ****, ******* *** *** ***** sees ** ******** ************ *******. ***** can ********* ****** **** ***** ***** software *** ***** *******."
  • "** **** **** * **** ******* of ***'*, ********* *****, *******, *** Pelco."

Special ************

********: *** ********** ** *** ********* **** specialty ************ **** *****-****, ****** **********/****-***** alarms, ** ****** **********? ***** **** are **** ******?

*******: ********* ******* ** *** ********* systems ********, ** *** ******** (~**%) of ********* ********* ******* *** **** seperate **** ** *********** ** ********.  When ******* *** ******** **** *****, Infant ********** (****-*****) *** *****-**** (********* assistance) *** ** *** *** ** the ****:

************ *** *******

  • "** *** ****** ** ***********'*. ************ like **** ***** **** **** ****** systems **** ** *** ********* **** with **** *****."
  • "********** ***** ******** *** ********* ** specifications **** *** **** ***** *** they *** ****** ******** ***********."
  • "***** ** ** *********** ******* *******. Nurse **** ******* *** ***** ******* are *** ***** *****."
  • "********* *** ********** **** ***** ************."
  • "************ **** ***** ******* ** ******* minimal, *** ******* ** ***** ****-** during ***** **********. "
  • "**** *** *** *** ********** **** other *******. *** **** ****** ** these ******* *** *****-**** *** ****** abduction."
  • "***** ***** ******* *** ********* *******, but *********** **** **** *** ***** system ***'* ***** ** ******."
  • "** *********** *** ********, ***** ******* are ******* ** *****-*****."
  • "** **** *** ********** **** *** these *******."
  • "** ** **********, **** ***** ********** with ***** ******."

****** **********

  • "* *****, *********** ******** **** ********* access ********/***** ************ **** ****** **********. The ******* ** ** **** *** ability ** "****" **** *** ******** during ** ****** ********* *********** ******** the ******** ** ******* **** **** which ****** *** ******* ** **** them."
  • "****** ********** ** *** **** ******. We **** *** ********** ***** **** or ****** ********** **** *** ******** system ***."
  • "***** ****: *****.  ****** **********/ ****** **********: *********."
  • "******* ****** ****** ********* ******* ********."
  • "****** ********** *** **** *** **** common. **** ** ** **** ********** about **** ********** ****** ****** ***** and **********. *****'* **** * ***** integration **** ****** **********."

*****-**** *******

  • "** *** ***** *******, ***** **** integrations ****** *** **'* ***** *** common."
  • "***** **** **** *** ********* ********."
  • "***** **** ************ *** ******** **** applicable ** **** *********."
  • "*** **********. *** **** ******** *********** is **** ****** ******* *** ***** call *******."

Recording ******* ********

********: *** **** *** ********** ********* ****?  What ****** ****?

*******: *** ***** ** **** ****** among *********. *******, ***** ** '******' regulations ** ********* *****, ******* ******* indicated ***** ** ************** ******** **** be ******* **:

******* *** ***** *******

  • "**** **** ** *** *********, ********* want ** **** ** *** *******."
  • "** **** ** *******."
  • "** *** ****** **** *****, *** it *****'* **** * ***** ********** for **** *******."
  • "*** ******* ** ** ****."
  • "* ***** ** ** **** ** what **** **** *** ***."
  • "** *** *** ********* **'** ****, 30 **** ** ******."

****** ** ***********

** *** ** ******* ******* ******* duration ******, **** ** ******* *** the ***** ****** *** ***** ** not **** ******:

  • "*** *** ** * ******* * days"
  • "** ** ** **** - ************** and ********* *** ***** ********** **** limitations ** ************ ** ***** ***** storage."
  • "* **** ** *** ***."
  • "** **** -* ******....***** ***********."
  • "** ***** *** ***** ********* ** written **** *** ********."

****** ********* ******

  • "** **** ** ***** *** "********* rule". ****'* *** **** ** ***** more, *** *****, **** *** ***'* storage ** ** *****."
  • "** [*** ********'*] *******, ** **** quoted * *** **** *** **** 2 *****, *** ** *** *** to ** ******** ***."
  • "** ** ** ****. *********** **** would **** ** **** ****** *** the ******* **** ******** **** *********** to ** ****."
  • "**** **** *****, **** ******** *****, but ** *** **** *** ***** to ******* **, ** **** ***** with ***** * ******."

Who ****** *** **************?

********: *** ********* ****** *** ******** ************ system *************? **** **** ****** ** good *******? *** ** *** ***?

*******: ****** **** ***** *******, ***** *********** ****** ****** **** the ****, ********* *** **** **** diverse.  ********* ********* ***** **** ***** equal *****: ***********, ******** ********** **** by *******, *** *&* *** *******.  In *******, *********** ********* ****** **** direct ********* ** ********* ******* *** the '****' ******, *** ******* **** Consultants *** ******** ******* *** ********* acceptable.  **** ********* ***** **** ******** quickly **** ******* *********** ***** *** used, **** **** ******** **** ********* designs *** '* ***** ****' *** sometimes '******** **************'. 

**** *********** **** ****

  • "******* *** **** ** ******** ** the ******** ****** ** * **********. Neither *** ******* *** ** ** a **** ******. **** ****** ******* a ******** ** ******** *** **** have * ****** *** * ****. Sometimes *** **** ** ******** ** skimpy ** *** ****** ****** ******* of ****** **********. ********* *** ********** shouldn't ** ********* ******** ******* *** he ***** ** **** ** ***** in * ***** ********."
  • "*********** ** * ****** **** *** in *********."
  • "*** ** ***** ********* ******** *** a ******** ********** ******* ********** ** adding ********** ******* ** *** ******** security ******** *** *****. ** ******* on *** ********** *** ** **** have **** ** **** *** **** changing ********* ** ******* *** ***."
  • "******** ***********. ******* *** **** ** general *** **** *** *** ******* to * ******* ********. ** **** can ** ***** ****** **************."
  • "********* *** **** **** ****** **** most ******* ** **** ** *********** security ********** ** ***** ***** *****. If *** ***** **********, **** *** yield **** *******, ****** *** **********'* hands *** **** ** *** ******'* predetermined ******* *******."

**** ******** ******* **** ****

**** ********** ******* ********* **** **** have *** ****** **** **** ******** Experts *** ****** **** ******* ****** specifications:

  • "*** ******** ********. **** ************ *** an ******** ** ******. *** ******* are ******** **** **** **** *****, but ****'* ******* *** ******** ******** director ******** ** * ********* ***, so **** *** **** * ****** qualified ****** ** ******* **** * project."
  • "**** ****** ********* *** **** ********* security ***** **** ********* ** ******** and ************ ******. **** ** ***** techs ********** ****** *** *********** *** are ***** ****** **** ** ***** specs *** *** ********. ****** ***** technical ****** **** *** *********** **** someone * ***** **** ****** (**** is * ***** ** ******), ** often ***** ***** ***** *** **** than *******."
  • " ** **** **** ***** ******** **** that ******* *** ****** ** ****** the ******. **** **** **** **** need ******* *** ** ****** *** system ** **** ***** *****."
  • "*** ******** ** ******** **** **** and ** * ******* ****** *******. I've **** **** *** ***."
  • "*** ******** **** ****** *** **** and ***** **** *** ** ********** for ******** ** *** *******. **** work ******* *** ** ********** ******** bandwidth ***** ** *** ******** *******."

**** ******* ********* **** ****

*******, *** ***** ******* **** ******** when ******** *********** ** ************ ***** are ****** ** ******* ******* *** specifications:

  • "*** ********** ** **** **** *** A&E **** ***** *** *****, **** are ***** **** ********* *** ***'* specifically ******* *** ****** ***** ** the ******, *** **** ******* **** thinks **** ****."
  • "********** ** *** ***** (**** ** not ********** ** ********) ********** *** a *** ******* *** ***** ** a ******* *** **** ** ****. The ****** ** * *****-***** **** time. *** **** ******* *** ***** a ***-******* ******* ********** **** ******** expertise ******* *** ******. (****'* **!)"
  • "*** **** *********** ***** *** **** mostly ***'* ********** *** ******* ************ of *** ********** ********. ***'* ***** I've **** * ****** **** **** made ***** ****** **** ** ********."
  • "************** *** ******* ***** ** ********** design ********. **** ****** ** *** results ******* ** ***'* **** ********** in ******** ************."
  • "*************, ** **** *****, *** **** of ******* ** *** ********'* ************ spec ** ***** ** *** ******* electrical ******** ** * **** ** the ******* ********** ******. ****** *** engineering **** *** * ********/************ ********** on *****, *** ******* *** ********* be **********."

Biggest *********** ******

********: *** ***** *** ******* *** ******** ************ ******* you **** ****** **?

*******: ********* ********* **** **** ******* and ***** ************ **** ***** ******** systems:

**** *******

  • "* ***** ******* **** ****** **** cameras ** ***** ********* *** ******** trails **** *** ********."
  • "**** *******."
  • "*********** ** **** ** *******. *********** of **** ** ******** ********** ** keep ****** ******* **** ****. *********** of ******** ** *** ****** ****/*****."
  • "**** ****** ******* ***** ****."
  • "**** **** **** ******* **** ****** specifications."
  • "****** **** ******* ** **** **** areas.  **** ** *** ******* ****."
  • "*** ** **** *** ****** *******."
  • "***** *** *** ********* **** **** coverage, *** **** ***** ******* ***** be ****."

**** ************

***** ******** **** ** ***** **** a ****** ****** ** *** ********** (higher ***********, **** ******* *******) ***** have * *** ******:

  • "*** ** ********* ****** ******* **** CCTV ** **** ** **** ********* system. **** *********** **** ******* **** is * **** ****."
  • "*********** **** ***** *******."
  • "**** ***** ****** *** ********* *** call-ups. ** **** ***** ******** *******, and **** ** **** *** ******** watch *** ***** *******. *** ******** keeps *** **** ****** ***** **, and *****'* **** **** ** *** back ********* **** ****, ** ***** until **** ** **** ************* ****. Meanwhile, **'* * ***** ******** ****, and **'* ** ****** ** *** attention ******** ** *****."
  • "****** *********** **** ***** ***** ******* such ** ****** ******* *** *** CCTV. *********** ******* ** ******* ************* and ****."
  • "******* *** ***** ************ **** ****** control *** ********* ** **** ** one ******** ******** ****** *** **** it ****** ** * ******* ******** control ****. **** ***** ***** *** be **** *** ****** ******* (**** the ***** ******)."

**** *******

***** ******** **** ** ***** **** a ****** ****** ** *** ********** (higher ***********, **** ******* *******) ***** have * *** ******:

  • "************ *** ******* ** *** ******, we ****** *** ** ******** *** number ** ******* *** *** ******."
  • "**** ****** **** *********, ***** ***** there's * *** ** ************ **** we'd **** ** ****. **'* *** reality ** **** ******, ******, ** they ** *** **** **** **** they **** ** **** ****. *******, things **** *** *** **** **** the ******** ******* ************* ** **** the ***** ******** *** ** **** rather **** **** **** **** ***** be **** ** ******."
  • "****** ***** *******."
  • "******** **** *****, *** **** ***** to ****** ***** ** *** ********** we **."

Comments (16)

Nice report! While I haven't sold any cameras to hospitals, I have been a guest too often lately for family members who have been hospitalized. I recently saw Sony PTZ cameras that cover each patient's bed. They also have a boom microphone sticking out of the ceiling panel for audio as well. I am unsure if this system is part of the security system, or if it is for patient monitoring by nurses.

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Wow! In reviewing our results, that's pretty atypical for hospital video security systems:

1) Security cameras in rooms are commonly forbidden, or at least heavily restricted, in most cases. Even where privacy isn't law, it's treated like a common decency policy.

2) A PTZ is a big and likely expensive camera! Not really something you'd hang in a patient's room to keep tabs on 'situational awareness'.

3) If a PTZ in those applications are rare, a PTZ with external mic and integrated audio recording is like a golden glittery unicorn! Very uncommon for hospital security.

So with that said, I think your hunch that it is part of a patient monitoring system is a good one. I just can't see those feeds being collected as 'routine' security footage.

Thanks for the feedback.

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When I was an integrator we installed several cameras in patient rooms in hospitals. Sometimes PTZ, sometimes fixed. Sometimes multiple cameras.

These were used for remote observation, often sleep studies, but sometimes just for general use. I think the theory was that on off hours fewer staff members could monitor more patients. They were definitely not in every room, so if that's the case here, that hospital has mad cash to spend.

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Chances are its for remote obervation or patient monitoring. One of our health care customers just deployed a patient monitoring solution in one full wing to test. Using both PTZ and fixed cameras that can be moved from room to room if needed. They are attempting to try to reduce or eliminate falls and reduce staff.

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It depends. Hospitals are building 24/7 monitoring facilities for intesive care units (ICU) that includes all patient health monitoring, live video, and 2-way audio.

These centers are staffed by physicians and/or nurses who's main objective is to monitor these critical patients for faster medical attention in the event there are complications in the patient's health.There is a button hospital staff can push in the room to communicate with the monitoring facility at any time for questions or status updates. The camera is turned off until patient monitoring equipment triggers an event or the audio switch is activated. When this occurs, a light is illuminated indicating the camera is now active.

Trained critical care staff is not always easy to find for hospitals. This approach assists hospitals (often rural) that may not have this specialized staff on hand 24/7, and moreover, it provides a better quality of care to patients.

The objective isn't really to reduce staffing, it's to curb the 24/7, 1 to 1, patient to staff ratio commonly referred to as a "sitter" for high risk patients, and provides that staff member the ability to attend to other patients on the unit. Realistically if you remove the increased quality of care from the equation, the approach reduces overtime expenditures as the above ratios are situational; I don't believe it's designed to decrease staffing levels overall. I could be wrong, but that's my two cents.

Here is a link for more information on eICU.

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I understand that video may be a useful operational or patient care tool.

However, those roles are tangential to security surveillance.

In other words, I don't discount that cameras can be used and are installed in patient rooms, but the data this survey collected suggests it is not for security purposes nor is connected to security systems.

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Yes I completely get your point. I was just trying to supply more information about the system if anyone was interested. My apologies if it came off any other way.

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No misunderstanding on my end! Thanks.

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Jon,

There's a good chance that what you saw was "Carevision". The hospital pays a monthly fee to Carevision, which provides cameras with electronics that frequently piggyback onto CATV infrastructure. The purpose is monitoring patients, especially those deemed a fall risk. In this business model, the hospital does not own any of the equipment.

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In my experence they like PTZ camers for two reasons. One they can look around the room and zoom into have a close look. Two they can turn the camera around and have it look a the wall so the patient knows they are not being monitored.

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I give the MuxLab Balun 18 months to live, tops.

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I don't know if this unit is working or not, but the whole unit (~30 beds) has one for each bed. I didn't install them either. But, I can tell you they have been there for many years.

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This is one of the few verticals where the access control system generally has a higher priority than the video system. Not saying the video isn't important but seems like there always a reader to be added. At least in my experience, Some healthcare clients have spent 75% of their yearly budget on expanding their EAC system/intercom vs the CCTV system. Anyone else see this?

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For us we are seeing both. They are adding just as much access as they are video.

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Hello,

Another strong reason for expensive equipment in Hospitals is Medical trials. They bring in the cash that would justify the rent and/or purchase of own equipment.

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