Milestone CEO Speaks On The Future Of Cloud
One of the largest VMS providers over the past 20 years, Milestone's route to the cloud has been complex and challenging, including spinning out Arcules in 2017 and now, this year, starting to relabel and resell it as Kite.
Where is Milestone now with the cloud, and where are they going?
We already spoke with Arcules CEO; see Arcules CEO Interview And Company Profile. Now, in this interview with Milestone's CEO, Thomas Jensen, we share his views and outlook, examining the company's competitive positioning.
Executive *******
*********'* *** ****** ** ***** ** approaches **** *** ****** ** *** cloud (**** *** ******* *********) ** what **** *** ** * ********** that **** **** ******* * ******. These ********** ******* ******* ** ***, a ******* *** ***** ******** ********* cloud ********** ********, ********** ******* ** Milestone's ***, *** ***** ******* ***** (either ******** ** **-**** ******* *********). The ******* *********, ****** ***********, ** no ******** *** ** ***** *** a **** *** ********, ***** ** increasingly *** **** **** ***-**** ********* competitors.
Experience ** ******** ***** ***********
****** **** ** ***** ** *** experience ** ** ********* ** *** IT / ****************** ****, ***** *** a ******* ********** ** *** ***** that **** *** **** **** * decade:
**** *********** **** ***** ** *****. You ******* ****** **** *** **** adoption *** **** *** **** *********, but **** ** * *******, ******* it's ****** ** * ******* ** infrastructure ** * ******* **** **** 15 ***** *** ****'** *** ****** there ***. * ****** ** ******** in *** ***** ***** *** * was **** ** *** ***** **** being **** ** ******** *** *******. Then * **** *** ******* *** came **** **** ***** ***** *** they ***** ****'* **** * ***** fledged ******* ** ******** ** * service **** *** * **** ********** offering. *** **** * **** *** second ****, ** *** **** ***** being ******* ** ***** *****.
~10 ***** *** *** *** ********* *******
********* **** **** * ******* ********** within *** ** ******** *** ***** out *** **** **** *** ******* investing **** *** **** ** *** cloud:
**** *** **** ***** *** ***** before ** *** ** * ***** where *** ***** ******** ** *** and ** ***** ********** ** ******* [becomes *********],I ***** [** **** **] ******** ** ***** *** **** ***. But that does not mean we will not see more and more penetration from Cloud and more and more functionality from the cloud. That's also why we ************ ****** **** *** **** in the area. [Emphasis added]
Revenue ********* *** ****** **********
*** ******* *** ***** **** *********** is *********'* ******** ** ******* *** the ****** ** **** ******* *** cloud *** / *****.
*********'* *** ********* **** ***** / VSaaS *** ~**% ** *** ******* video ********** ****** **** **** ***** acknowledging **** ***** / ***** ** growing ******, ******:
***VSaaS ******* **** ** ********* ** **%, ******* *** **-******* [*******] ******* ** ********* ** ** *% **** **** *** **** **** *****. [Emphasis added]
***** **** **** * **************** **** of *** ****** ***** *******, ****** from * **** ***** ***********. ** will ** * *********** **** [** the ******].
***** ************* ****-**** *********** *** ******** often, ********* ******* ******** *** ***** will *** ******** **-**** ** ******* for ***** * ****** ** ***** to ****:
***'** ******** *** ** **** ** 2035, ***** *** **** ** ***** see *** ***** ** ******* **** be ** *** ** ****** **** from ** ****.
Revenue **. ***** *********
*** **** ********* **** ** (****) find ** ******* ******** ** ******** what ** ** ** *** * cloud *** ***** **** "**-*******" ***** have *** **** ***** ********* *** many *****, ***** **** "*****" ******* have ********** **-****. ****** ****** **. IP *******, ***** * **** ******** demarcation ***** ******* ** ****, *** video ********** ****** ** *** ****** segmented.
********* ** *** *** *********** ***** companies, *** ******* *********** *** **** well ***** *** *** ****** ********* the ***** ** *********** ***********. ** particular, ** *** *** ********* **** to *** ***** ** **** ******, best *********** ** *** ****** ****** of **** ***** ***-***.
No *** / ** **** ***** ***-**
**** ********* ****************** * **** ***** ***-** ** phone-home, *** ********* **** ***. ***** include, *** *** *** ******* **, Avigilon, *****, *********, *****, ******* *****, etc. *******, ********* **** ** **** not, *** **** ** *** ** its *******, **** *** ******* ******* this *********:
********* **** *** ********* ****** ** offer *** *** ********* ****-**-**** (***) cloud ******* ********. ** ***** ****, powered ** *******, ***** *** *** cloud ******* ********* ** ** ** a **** *****-************-**-*-
******** (*****) ********. ** *** ******* ** * *** remote ***** ********** *** ************** ******** for ********. **** **** ****, *********'* XProtect **** ***** *** ****** ******* through *** *** *** ****** *******, which, **** ** ***-**** ***********, ******** the ******** ************ ** ****** *******.
***** *** *** ****** ******* **** been ******* ** ********* *** ****** for **** **** * ******, *********'* approach ******** *** ***** ** ********* their *** ****** ******, *.*., ****, which ******** ********** *** ***** *********** or **** **********, ***** ******* *** devices ** *** ****** ********, ********** security *****. ** *** ********, *** competitors ******** *** ***** *** ****** of *** *** ****** *******, ** using *** *** / *****.
AWS ******
*** ******-*** *********, ********* ****** ** option ** *************** ** *** (**** ****), ****** ****:
*** *****-****** ******** ** *** ********* who ***** **** ** **** *** on-premise **********, *** ** **** *** accessibility ******* *** *** ******** *** we *** **** ********* **** **** with *********who **** ** ** * ******* ***** ********** *** ** *** [**** **] ********* **** ** *** ******** ************* **** *** ********* ** *** ******* *****. [Emphasis added]
*********'* *** ******** ** ******** *** provides ********** ** **** *****-***** *********, especially ***** *** ******* ****** ****** AWS, *** **** ** *** * practical ***-****** ******** ** ** ******** more ********* ********* *** *********** *** bandwidth.
Cloud - ******** *** *******, ******* ** **********
************* *** ***** *** **** ******** Cloud *** *** ******** ** ****** in ******* ***** ********** *** ****** *******. Jensen ********* ** ** *** **** for ***** **********:
**** *** ********* *** *****-********. [** is *] ********** ******. **** ** our ********* **** ********* *****-******* ********** features, *** ****'* *** ** ****** to ******** ** *** *****-******* ********.
*********, *** ********* ** ****regardless ** ***** **** ****** ** ********, **** ******** **** ** **** ********* **** **** ** **** ** ****** *** ****** ******* *** *****. And that's basically changing our entire management engine, and we reconfigured it for cloud enablement. It's a lot more software development and then just reconfiguring, but that's the intent. [Emphasis added]
***** - ******** ** *** ** the "******** *******" ***** *** ** expected ** ** ******** **** ****, Jensen **** ****.
XProtect ******** *********** ******
****** ************ ****** *** ********** ************, a *** ***, *** * *** strategy **** "**** ********* *****" *** its *********** **** ** *******:
* ************ ****we've **** **** ** ****** ** **** ******. That's also why we have launched a new strategy with very ambitious goals. That's also why we now have a roadmap forward because we have full confidence in the experience of our development teams that we **** ** **** ** ***** ****** **** ****** ** ******. [Emphasis added]
********* ********* ************* *** ** ***** cloud ***-** ******* ***** **** *** current ******** ** ******* ********** ******** because **** ** *** ***** *** company ***** ** ***** *** ****** on, ****** ****:
**** ** * ********* ********. [** isn't] ***** ** **** ** *** our ******* ***** ***. ** *** that *** ****** ****** ** ** modernize *** ********; *** *** **** renewed ** ** *** **** ****; and ******** *** *********** ** *** AI ****** *** *** **-******* ********.
****** ***** **** ***** *** ******* might ******* ***** ***** ** ***** connection *** *** **-******* ******** ** the ******, ** **** *** ***** on **** *********. ***** *** **** to ** ** *** ***** *** choose **********-*****, **** ***** ******** ********* ****:
**** **** **** **** ******** ** the ****** ** ***** **** * system *** ****** ** ******* *** cloud ** ****** ** ******* *** cloud? ****'* ********, *** ***** ** have *** ********* **** *** ********* with **** ** **** ***** *** [for] *** ***** ********* **** ***** likely ** **** *** ***** ** have * *****-******* ***** ******* **** Kite,it's ****** * ********* ******** ** ***** ** **** ** *** *** *******. We are a sizable part of the market, but we're still a small company with only 1,300 employees. [Emphasis added]
Milestone **** (*******) *** **** *****
********* ********** *** ******** ******** ** both *** **-******* ***** ************ ****:
**** *** **** *** **** ********* going ******* ** ***** ********* **** steam ***** ** **-*******; **** ***** ahead ** *** ***** ******** ******* Kite.
** **** ************ ** ******* **** our ********** ****** ** **** ***, our ***** ******** *** *****'* ********** will ****** **** ****. *** **** see ** **** ****** *** **-**** offering ********** ** ********* ********* ** well ** *** ***** ******** ********** by *******.
*** ******* **** *** ****** ** enable ******* ** ******** *** *******. Connecting ** *** *** *** ******** IP ********* *** *** **** ********* cloud-viewing ********** ** ******** ** *** moment, ****** ****:
** ***'** * **** **-******* ********, you *** ********. ** ***'** * pure ***** ********, *** ****. ** you **** * ***** ** ****** setup, ***** *** **** ******* ***** that *** ****** ****** *** * cloud ********, *** *** **** *** large ******** ** **-****, **** *** can ******* *** ***** ******** [*** the ******** ** *******] *** ******* the ******** ** ****.
**'** ******** ** ***** ** ** AWS. ** **** ****, ** *** that *** ******* [** **** ******** via *******] ** *******.
Relationship **** ******* - **** ****
* ******* *** ** ********* *** also ***** ** *****, ********* ** ***********, *****-***** *******, ******* many ******** ************ *********** ***** **-**** and ***** *********. *** ****** ****** this ******** *** ** ***** ******* to **** **** * "********** ********* mindset," ****** ****:
***** *** * *** ********* ******* and ********** [*** ******* **** ********* independent] *** **** *** *** **********. It **** **** ** *** ****** innovator's *******.If ** **** ** **** *** ******, *****, ********** ******* ** ***** ********* ***, ** * ********** ********* *******, ** ***** ** **** ****** *** ****** * ********** ******* than doing it within. [Emphasis added]
*** ***** ***** ******* ** ** like *** *****-****** ************, ****** *****:
**'** **** ****the ******* ******* **** *** **** **** **** **** ** *** *****. Internally, we would have carried a lot of legacy from that perspective. So that was the original intent of doing it[separating the company]. [Emphasis added]
Canon ***** ***********
*********** ********** ******* ******** ** **** Milestone *** *******' ******, *****'* **********, according ** ******:
*** ********* ** *** ***** **********. In *** ******* ******** ******** *****,we ******* ** ********** ********, *** **** ***** ** *** ******* ** * **** ********** ****** ** ********* ************ ** ******* *****, *** **** **** ********* *******. One of the things that I've noticed in the security industry is it's one of the areas that is mostly characterized by competition. Camera vendors were crisscrossing with VMS vendors, despite even having their own VMS, the same thing on the cloud, and we **** **** **** ****** **** *********** ********* ** **** * **** ***********, ** ***** ********* ** *** ********* ** * ******, **** ******** *** **** ****** ***. [Emphasis added]
***** ** *** ** *** *** big ****** **** *** ******* ** several ***** ******** *************. ** *** owns **** ********* ** ***** ************, including ****, *********, *******, *** ********. All **** ******* ********** *************, ***** differs ************'* ***** ************* ********.
********* *********** *** **************** ******* ********* and *******, ****** ********** *** ***** relationship ******* *** ***:
** **** ********* ***** ** **** we *** *** **** ******** ********** fit **** *********. ** ****** ******* that ******* ** ******** *** **** out ***** **** *** **** ** drive *** ***** ****.
*** **, ** ***** ******* ***** to ** **** * ****** *******.
*** ***, *** ***** *********** ******* Milestone *** ******* **** ** ******* Milestone ****, *** ******* ***, ****** said:
**'* ** *** ** *** **** of *******, *** ***, ** **** case, **'** ****** ** **** ** sell *** ******** ******** ******* ** Milestone ****. ** **** **** *** same ***** **** ******** ******** ******.
******* *** ******* ********, ****** **** mentioned ********'* **************** **** *** ***** cloud *********:
** **** **** * *** ** external ********** ********* **** ****** ********* either ******* *** **** *** ***** or ******* *** *** ****** ** give *** ********* **** ****** **** of ***** *** ** **** *** that ** ****** ********* *****.
Edge *********
***** ******** *** ******** ** * camera ****** ** * ***** ** the *****, ** ** ******* *** as **** ** *********-**-***** *******. *******, ********* **** ** **** not ****** ** ****** * ******** company *** **** **** *** ****** camera ******** ***** **** ********* *****:
*** ***** ***** ** * **** firm ******** ****we **** ** ********* ** ******** * ******** ******* ** ***.
* ***** * ***** ********** ** my ****** ** ******** ** ******* companies, ** ********** *** ****** *****, logistics, ************ ******** ** ********, *** so *****.That's *** *** ***** ** *********. ****'* *** *** ********. So when you ask will we become a hardware company? That's a firm no. We have no intention to do that. [Emphasis added]
*********'* ******** ********* (**** ******* ***** recorder **********) *** **** ***** ** enable *** ******** ******* *****, ****** added:
*** ******* ******** ** *** ****** ispurely ***** ** * ******** *** **** ******** ***** and an easier path for our customers to deploy software. [Emphasis added]
******* **** *** ******, ****** **** he ********* *** **** ** ******* VMSes ** ******* *** **** ********* will *** **** * **** ** every "************* ***********." *** ** **** emphasized *********'* ******** *** **** ** there *** *** ******* ******, ** has *** ************ ** ********* **** others:
**** **** *** ******** ********* **** like ** ***** ** *****? **'** looking **** *** ***** *****,I ***** ******** ******** ******* *** **** * *** ** *** ******. Still, of course, the ***** ******* * **** ****** ********* ** *** ***** ******* ******** ** *** ******. So there are technological enhancements where we may or may not choose to play a role going forward. But what you will see, and that's a firm status, we **** ***** ** ** **** ********. We believe that was the way our founders designed the company. It is still not only justified but the greatest differentiator in the market. [Emphasis added]
****** ***** **** ********* ** *** trying ** ******* ** ***-**-*** ******** by ****** *** ******* ** **** with ******** ** **** *********:
** **** ** ******** **** ** can ** *** **** ** ***** single **** ** *** ***** *****, and *********we ** *** ******* **** ***-**-*** ** * ****** ******* ********. Partners that enable end-to-end with best-of-breed technologies [are] designed to work together. We will look at where we can play in that sense. [Emphasis added]
Market ************* ********
*** ***** ************ ****** ** *************, and ******* ******* *** ************; ****** elaborated **:
[***** ** ******* ****** *************] **** we're ****** ************ **-**** *** **** in ***** *********. * *** **** the *** ******* *** ********** *** market *************.
**** * ****** [*********] ***** **** more **** ** *** ******* *** in * *****, [*****] *'* ***** getting ***** ******* *********** **** *'** not ***** ***** ***, *** ***** [the ******* *******] *** ****** ************.
*** *** ***** ******* ** ****** how *** ****** ************* ***** *** with *** ***** ******* ******** *** the ******* *** ******* ***** ****** up **** ** *** ****** *****:
*** * ***** ****'* ** *********** market ******* ******* ** ****** **** the ******** ******** ** ******** *** next ******** *****. **** ** *********** is *** * **** *** ** that ************* ** *** **** ****as ** **** *** *** ***** ***** **** ******* *** ***** **** ** ***** ******* *** *****. And then all ***** ***** ****[*** ******* *** *******] ******** ** **** * **** ** *** ******. [Emphasis added]
*******
********, **** **** **** ************* ****** -****: *** ****** ********* ** **** Cloud ******** ******** *********. ******* ********* ** ***** ***** the ****** ** *** ********** *** how ** ******** **** ** * complex ********* ** *** ***** **** be ********. ** ** **** *** do ** ********, ** *** **** the **** **** **** **** ** the ******** ********** ** **** **** it ********.
**** *** ******* ** *** ******** -****: *** ****** ********* ** **** Cloud ******** ******** *********
*** ***** ************ ******, *******, ** accelerating ******* *** *****. ** **** point, ***** *** ******** *** ******* concerns, ********** ***** ******** ************** ***** but, *** ******** *** **** **** outweigh *** *****.
**** *** * **** *********** ****, John.
*** * ******* ***** **#*. ****** all ********* ******* ** **-**** ************ with**** ******** *** ********. ** ** *************, there ****** ************ ** *** ********. * ** ******* *** **** critical ************, **** ** ********* *** will **** **** ***.
*** ****** **** **** **. ******!
**#*, *** ** *** ****** * mean ******* *** ********* ** *** internet ** *** *** (*** ********* not ** *** ********* ******* ** well). * ***** **** ***** **** always ** * **** *** **** offline ******* ** ******* ********** *** it ********** * ***** ******* ** the ****** *** ** ***** **** a ********** ********** ** *********** ***** up **** **********, **** ****** **** continue ** ******. *** *** **** now **** *** *********** *** ******* moving ****** **** ***** **** ***** been ********** **** ** ** *** into *** *****, **** *** *****. I ***** *** ** ********* ** we *** ****/*** ********* ***** ********* in *** ****** ** ****.
****** *** **-**** ******** ** ********** air ******, **** ** *** **** security *** ******* ******** **** ***** exist ** ** **** ***** ******** provide **** ** * ********* ****** surface.
***** *** ******* ** ***** *********, here's * **** ** ********* *************** for ** **-**** ***.
*.) ****** ******--**** *********** *** ***** some **** ** ****** ******* ******** to ****** ***** ********'* *******. **** of ***** *** ***** ** ****-***** so ************ * **** ******* ** such * ****** (***** *** ********* cloud *****) ***** ** ******** *** at *** **** ***** */* ****** to ******** *******.
*.) ***--** ****** ******** *** *****, these ****'* ** ****** ** **** thought. **** ****** ** ********** *** useless ** *** ****** ***** ****** can ** ****** *** ****** *********** as ** *** **** ***.
*.) **** *** "*********" ** *******. Due ** *** **** ** ******* support * ******* ** ************, **** on-prem ******* *** ******* ** ******* have * ****** ** ********* ******** etc. **** **** ** ** ****** down.
*.) ******** ** ******* *** **************.
*.) ******* ******** **** ********** *********. While ****** ******** ***** ** **, most ******** ******* **** ********* ** not ******* *** ****** ** ******** that *** ******** ***'** *********** **** their **** ****'* **** ******** ****. Imagine ** *** ******* ****** *** JCI ********** ****** ******* ** ********* JCI ******** ********* **** **** *** installers *** ***** *** *****. ******* of ************ * *******, **** *** all ** **** *******'* *********.
*** ******* ********* * *** ****** the "**********" ** * ***** ******** is **** ** ****** ***** ** a ****** ****** *******, ******* ***** solutions *** ** ********** ** *** exact **** ******* ** **-**** ******* and ************** **** *** ****** ** the ***** *** *** *** ***** same ********** ***** ** * ***.
*'* ***** **** ** **** ***** that * **** *********** *** ******* cloud ******** ***** **** **** **** attack ******* *** ** **** ****** than * ***-********* **-**** ********.
***********, ** **'** ****** ***** ** argue ***** ******** *** *******, **** corporations **** ***** ** * ***** based ****** *****, ***** ***** *** and ***** ***** ********* ******* *** of ***** **** ******* ************ ** the ***** ** * ******.
****** **** ** *** ******* *** trends ** **** ******** *** **** 20 ***** ***, * *** *** that *** ***** **** **-**** ** cloud ** ** ***** ******* ** the ***** **** ****** ** **, and ****** **** ***'* ******* **** a ***** ****** ***********, *** ****** manufacturers *** ******* ****** ***** *********** market ******. *'* ** ******* *** saying *** ****** ************ **** *****'* have * ************* **** *** ** get ** * ***** ****** ******* of ***** ******* ** *** **** 2 ***** ** ******* ******** *** next ***** ** *****.
**** *** ***** ** ** *******, we're ***** ** *** *********** ***** up ** **********, ************* ********* *** available ******* *** ** **-**** **** solution.
******: **** ******* *** **** ***** to *** *** **********:*** ***** **** **-**** ** ***** Is ** ***** ******* ** *** Shift **** ****** ** **
* **** ***** *** **** ******* to ********** **-**** ************* **** ***** based *********. ***** ******* ******** *** legit, * **** ***** ******** ******** are ** **** ** **** ***** to **. ** ** **********, * have **** **** ******** (**** ***** in ***** ** **** ** ***** vendors) ** **** *** ****** ***** on ** **-**** ************ ***** ******. In * ***** ************, *** ******* link ** ****** *** *** **** themselves. ******** (******* ******** ** *****) is * ********** ****** ****** *** cyber ********'* ******** *** **** *********. Currently, ** ***** **** ****** **** its * "****" ***/**** ************ **** be ******** ** "**.
******* ** ****** ********** *******:
***** ******** ********* *-*** ** ***** attack ** ********** ****** | *** Technica
**** ****** ******* ******** ********* *********** on ******** ******** | *** ********
******* ******** "************ ******" ** "** Network", ***** / ***** **** *** 14 ****
*********** ******* ******* ******** ****** ********** concerns | ************* ****
**** **********: ** *** *** ***. We *** ** ****....* ** * of ********. ******* **** **** ** the ***** ** *** **** ** the ****** **** *** ******** ** all *** ***** **** ** ******. All *** **-**** *****? ****.....*** ** much. ***** ** * **** ****** probability **** **** (** *** ***) systems **** ** ** *** ***** moving *******.
****: * ******'* **** ** ** on-prem ********.
*********** ******** *** ******* ********, ** it *** **** ******* *** ******** to ********** **-**** ************* **** *****-***** solutions? **** ** *** ******?