20 Manufacturer Favorability Ranked 2017

By: IPVM Team, Published on Feb 28, 2017

20 security industry organizations' favorability was ranked based on direct feedback from over 100 integrators. In-depth comments revealed insights on which brands were well regarded for value or support, and which were viewed as out of date, overpriced, or mistrusted.

Organizations covered:

Notes:

  • These results, as with all IPVM research, may NOT be used promotionally, as it violates our terms of service and is against our fundamental philosophy of independence and research, not marketing.
  • These organizations were chosen based on our statistics of what our global membership base is most interested in having reviewed. If your company or your partner is not listed here, it does not imply they are bad (or good). It simply means in our analysis not enough of our members are interested or know who your company is.

Inside, we share:

  • Net Favorability Results Ranked
  • Asian Manufacturers Results Ranked
  • North American Manufacturers Results Ranked
  • VMS Rankings
  • All 20 manufacturers ranking breakouts with analysis
  • Alphabetical Ranking Chart

Overall Rankings

The following chart shows the overall net favorability (positive votes - negative votes) for each organization in our favorability series, we also provide a summary of each company below.

** ******** ******** *************' ************ was ****** ***** ** direct ******** **** **** 100 ***********. **-***** ******** ******** insights ** ***** ****** were **** ******** *** value ** *******, *** which **** ****** ** out ** ****, **********, or **********.

************* *******:

*****:

  • ***** *******, ** **** all **** ********,*** *** ** **** promotionally, ** ********** *** ***** ** service*** ** ******* *** fundamental ********** ** ************ and ********, *** *********.
  • ***** ************* **** ****** based ** *** ********** of **** *** ****** membership **** ** **** interested ** ****** ********. If **** ******* ** your ******* ** *** listed ****, ** **** not ***** **** *** bad (** ****). ** simply ***** ** *** analysis *** ****** ** our ******* *** ********** ** know *** **** ******* **.

******, ** *****:

  • *** ************ ******* ******
  • ***** ************* ******* ******
  • ***** ******** ************* ******* Ranked
  • *** ********
  • *** ** ************* ******* breakouts **** ********
  • ************ ******* *****

Overall ********

*** ********* ***** ***** the ******* *** ************ (positive ***** - ******** votes) *** **** ************ in *** ************ ******, we **** ******* * summary ** **** ******* below.

[***************]

Asian *********

******** ********* **** *** clear *****-**** ***** ***** companies ******, ******* ******** ********* and **** ****** ****, integrators **** ***** ******** were ********** *** *** particularly ***********.

North ******** *********

*******, ***** ******** ********* did *** ** ****, with * ** *** 9 ********** ****** ********* all ***** **** ***** America. ***** *** ****-***** for *** ****/*********** ***** of ***** ********, *** Avigilon *** ************* *** positive ******** **** *** integrators *** **** *** product, *** ** **** to ********'* ********** ******* model. 

******* ** *** ***** American ********* **** ******** rankings **** ******* ** have **** *******. **** to *** ****** ****** are ******* ******** ** all ********* ** ****** either *****, ********, ** both, *** ******* **** on *******, ** * frequent **** ** ****** overhead. ******* **** **** that ******** ******* *** have * ******* ******** impact ** ******** ************.

VMS ********

***** ****** ** ** less ************* **** *******. Exacq, ******* *** ********* each ******** * *** of ******** ********, **** integrators ********* *********** *** applications ***** **** *** most **********. ***** ****** very ***, ***** ******* with ********* ****** * toll ** **********'* ******** of *** *******.

Arecont *******

******* ************ ******* **** *** ****** ** *** series, **** ******* ******* and *********** ****** *** primary ****** *** ***** *** rank.

Avigilon *******

******** ************ ******* **** *********** ***** ********'* free ******* *** *********** of ***** ***** ********, but *** **** ***** with pricing, *** *** ****** control ****.

Axis *******

**** ************ ******* ****** **** ** *** **** manufacturer **** * *** positive ****** ***** **%, integrators ***** ****' ****** product ********* *** *******, but ****' ***** ********/********* were ********* ******* ** viewed **********. 

Bosch *******

***** ************ ******* *** **** ***** *** overall ******* *******, *** their ********* ******, *** negative ******** ** ******* and ***** *****.

Cisco *******

***** ************ ******* *** ******** ******* *** ******** and ******* ****, ****** negative ******** *** *****'* security ********.

 

Dahua *******

***** ************ ******* ****** *************/***** ******, **** support *** ******* ******** led ** *****'* ***-******** rating.

 

Exacq *******

***** ************ ******* *** ****** *** *** *********** and ****-************* ** *** products, *** ******** **** ownership ** ****, *** what ***** ****** ** the *******.

FLIR *******

**** ************ ******* **** **** *******, **** many *********** ****** ** direct ********** **** ****'* products, ***** **** *** found *** ******* ******* good, *** *** ***-*** products ** **************** *** gear.

Genetec *******

******* ************ ******* ****** *** ******* ** having ** ******** *******, but *** ********* *** many ************.

 

Hanwha *******

****** ************ ******* ******* *** ******** ****** loss ** *** ******* brand *** ** *** company, ****** ******* ******** showed **** *** ******** are ********** * **** value *** *** *****.

 

Hikvision *******

********* ************ ******* ****** ****** ********** *********, with ********** ******** *** price *** *******, *** others ****** ********* ***** the ******* ********** ****.

 

Honeywell *******

********* ************ ******* ********* **********'* ***** **** Honeywell ******** *** "*** and *****", *** **** tech ******* *** **** inferior.

Lenel *******

***** ************ ******* ****** **** ***** ****, but **** ****** *** company ********, ********* ** ******** lacking ** ******* ** support.

Milestone *******

********* ************ ******* **** *** ******* **** marks *** *** ********* and ********** ** *** software, ****** **** *********** felt ** *** ****** too ****, **** ********** it ** ** * competitive ********.

OnSSI *******

***** ************ ******* ***** *** ***** **** Milestone *** **** ******* as *** ******* *** the ******* ******** ***** and *** ******* ** the *******.

ONVIF *******

***** ************ ******* **** **** ******** ** integrators ****** *** ******* and ******** ** ******** interoperability:

Panasonic *******

********* ************ ******* ****** **** ** *** highest ****** ***** *******, their ******** **** ****** regarded *** ******* *** also ****** ***** *** expensive ** ***********.

Pelco *******

***** ************ ******* **** **** ********, *** company ** ****** ** old *** *******, *** their ********* ** ********* made **** *********** ***** them ** *********** ******* of ********.

Sony *******

**** ************ ******* **** *** ******* *** good ***** *******, *** a ******* ****** *** high ******.

Vivotek *******

******* ************ ******* **** ******* **** *******, several *********** *** ** familiarity **** *******, *** those **** *** **** the ******** **** ****** mid ** ***-*** ********* without ***** ***************.

Alphabetical *******

**** ** *** ******* of **** ******* **************:

 

Comments (23)

Given the strength of the negative numbers, how does Arecont stay in business?  Someone is buying their equipment. 

Mark - good question. There are some interesting perspectives on this in the Are You a True Fan Of Arecont Cameras? discussion.

 

how does Arecont stay in business?

Staying in business is a low bar. Remember, Arecont before all the quality problems, was one of the fastest growing companies in the industry.

Best explanation includes: strength in multi-imagers, almost all their projects include multi-imagers; lots of sales people and rep firms; quality is better than their reputation because integrators have long memories.

I'm considering AV multi-imagers and was re-assured recently that their quality issues have been addressed and are reflected in their RMA numbers.  I have to say their UI is awful but once it's set up and integrated to a VMS I can't fault the image quality.  As you say John, perhaps I don't have the legacy with AV that more established integrators do, 

Considering the fact that Vicon is still in business, the bar for survival is indeed set VERY low.

We primarily use Axis cameras.  Their performance and reliability are very good in our environment.  We also use Arecont, Bosch, Samsung, and Sony.  All of these cameras work well too, but we have found that these cameras fail a little more often and their user interfaces are not as user friendly.

 

Might wanna view the "Asian Campanies" chart upside down or in mirror image.  Thought that's true reflection of who's who, in terms of impacting video industry.  Am I the only one? 

Might wanna view the "Asian Campanies" chart upside down or in mirror image. Thought that's true reflection of who's who, in terms of impacting video industry. Am I the only one?

Good observation, I concur that companies impacting the industry the most are the ones on the bottom of the list.

I think that signals that both Dahua and Hikvision have serious issues to face. For now, they can keep cutting prices and throwing more money at sales and marketing to compensate for that, but it is a yellow flag for the sustainability of that.

I think that signals that both Dahua and Hikvision have serious issues to face. For now, they can keep cutting prices and throwing more money at sales and marketing to compensate for that, but it is a yellow flag for the sustainability of that.

Just waiting for the right bubble to burst.

right bubble to burst.

Yes, but it could be 6 months, it could be 6 years, it could be a soft landing, it could be a hard one. When and how it happens matters a lot. The longer it goes the deeper the damage.

Are all these results from current surveys (2016)? Some of these reports of individual companies look very similar to what I have seen before.

I am also wondering who and how the data is collected. I see reference to the global membership base, but usually reports such as these give empirical data on the respondent samples etc. to show that at least a reasonable base response was received. 

Some of these reports of individual companies look very similar to what I have seen before.

We published each of the individual reports first over the past 2 months and then released this whole report. So if you have been reading IPVM regularly over that time, surely you have seen a number of the individual reports.

usually reports such as these give empirical data on the respondent samples etc. to show that at least a reasonable base response was received.

Can you point to another report like this where the empirical data was given? I am not sure specific metrics that you are asking about but if you share one, we can then look into providing you similar data.

I have been reading posting and been on the website reading things, so that may explain why things seemed familiar. 

I regard to the empirical data question. No I cannot site another report like yours. In fact I think you do a service to the Security Community that is uncommon. 

I guess my flaw is that I have dealt with a lot of reports on other topics that are statistical in nature and studied statistics in college as it related to behavioral science and business. So my analytic hat comes out when I see results such as these and I start looking closely at the information. And when I get into this mode I want meat! :-)

Also part of the reason for my inquiry is because I have learned from my experience that if you are studying survey results for a thing and the sample of respondents and the scale they have to chose from is small then the skew can be significant and potentially misleading.  Not that it would be intentional, but for me as a consumer of the information, it helps me, over analytic as I may be, to understand this.

Lastly, as you see, I am posted as unknown manufacturer #3. I prefer to not have any bias I might have be part of this conversation as I monitor this to see what I can do, being part of a manufacturer, to effect change and move the needle in a positive way.

Whether the company I work for is in the positive or negative, I believe we all should be looking to constantly improve and if we have more information about how the conclusions in you reports have been reached, the service you provide teh community overall is all the more valuable.

Sorry for the long response, but I hope that helps explain where I am coming from. 

 

Thanks for the feedback.

the sample of respondents and the scale they have to chose from is small then the skew can be significant and potentially misleading.

The biggest issue in doing surveys and trusting them, to your point, is how the composition of the surveyed relate / reflect the composition of the entire population.

We do the surveys based on IPVM integrator members and we can verify / check to see who took the survey.

The more interesting / challenging question is do the integrators who take the surveys reflect security integrators in general.

There are a couple of clear skews:

  • Everyone who answers writes English, which of course limits us to English speaking companies and generally fairly well educated people in other countries.
  • Related to that, given the English requirement, the respondents skew to English speaking countries (~2/3rds in North America, another ~10% in Oceania and the UK). So IPVM surveys may misrepresent integrators in Germany, who might, e.g., love Bosch.

Beyond that, I do think it is fairly representative since IPVM is an open site and its priced at a point that one man shops to employees at nationals can afford. We see that in the results. We have respondents from the big three letter integrators to the regionals to locals to one man shops.

We make a good faith effort to be accurate and we are happy to take steps to make it even better based on member feedback. If you have suggestions, let us know any time.

Yes.

We broke the survey into two batches of 10, and they both went out in December 2016, so all feedback was collected at roughly the same time, and was new/updated from any previous survey data on these companies.

 

I have no idea if you can or if you have enough data, but I'd be interested to see the geographical representations too.

I understand that IPVM is primarily American but they obviously cater to the international audience so seeing how the Asian giants fared outside the NA market would be interesting.

 

Campbell, we just don't have enough of an audience in non English speaking countries to say something.

For example, it would be great to know what integrators inside China think about Dahua and Hikvision but since a lot / most don't speak English, we are constrained in what we can obtain. It is a certainly a limitation we need to work on improving on in the future.

I wasn't thinking you'd drill down that far but could you do it on a continental basis or even NA vs Rest of World?

could you do it on a continental basis or even NA vs Rest of World?

We can't do easily do that now but we can add a feature to programmatically apply segmentation by geography. I've queued that up. Thanks.

A little disappointed in where Pelco falls  in the line-up.

Are there any real tangible "bad" products or experiences or its just a feel because of a new parent company. I'm managing a project now (turnkey) and the integrator is proposing a Milestone/Pelco mix.

its not too late to suggest modifications but am concerned if the Halo around Pelco is real or its just an anti-Schneider sentiment.

 

because of a new parent company

Schneider has owned Pelco for a nearly a decade.

Are there any real tangible "bad" products

The VMSes over the years have disappointed relative to competitors. They have recently built a new one, VideoXpert, which is still relatively early. The cameras overall have lagged and been more expensive though the multi-imagers are competitive (see 180 test and 270 test).

Thanks for that John. Certainly, we would not consider their VMS's, but are giving the cameras due consideration. 

Unless the Pelco cameras are significantly cheaper than say a comparable AXIS camera I would not consider Pelco a good choice.  If they have a reason to spec the Pelco brand, as opposed to some of the other "higher end" brands, I would be very interested in hearing it.

Login to read this IPVM report.
Why do I need to log in?
IPVM conducts unique testing and research funded by member's payments enabling us to offer the most independent, accurate and in-depth information.

Related Reports

Commend ID5 Intercom Tested on Sep 12, 2019
Commend touts the new ID5 intercom as 'timelessly elegant' and the slim body, glass front touchscreen indeed looks better than common, but ugly,...
ONVIF Exposure To "Devastating DDoS Attacks" Examined on Sep 06, 2019
ZDnet reported "Protocol used by 630,000 devices can be abused for devastating DDoS attacks", citing exposure of ONVIF devices. And after an...
Top Ways Security Integrators Improve Their Careers on Sep 03, 2019
With DIY products expanding and the future of integration debated, how do integrators stay sharp so they are not left behind? 180+ integrators...
Security Integrators Outlook On Remaining Integrators In 2025 on Aug 22, 2019
The industry has changed substantially in the last decade, with the rise of IP cameras and the race to the bottom. Indeed, more changes may be...
Anyvision Facial Recognition Tested on Aug 21, 2019
Anyvision is aiming for $1 billion in revenue by 2022, backed by $74 million in funding. But does their performance live up to the hype they have...
Biometrics Usage Statistics 2019 on Aug 13, 2019
Biometrics are commonly used in phones, but how frequently are they used for access? 150+ integrators told us how often they use biometrics,...
US Government Ban of Dahua, Hikvision, Huawei Takes Effect Now on Aug 13, 2019
The 'prohibition on use or procurement' of Dahua, Hikvision and Huawei products and 'essential components' take effect today, August 13, 2019, one...
Proactive CCTV "Only Affordable Video Archiving Solution" Profile on Aug 12, 2019
Proactive CCTV is claiming to offer "the only affordable video archiving solution on the market", reducing the storage typically required for H.265...
Axis Door Station A8207-VE Tested on Aug 07, 2019
Axis newest door station, the A8207-VE, claims to deliver "video surveillance, two-way communication, and access control" in a single device. But...
Ionodes Company Profile on Jul 31, 2019
What happened to Ionodes? With seasoned leadership from Jean-Paul Saindon founder of SmartSight and Dr. Michael Gilge, founder of VCS, back in...

Most Recent Industry Reports

Open Access Controller Guide (Axis, HID, Isonas, Mercury) on Sep 19, 2019
In the access control market, there are many software platforms, but only a few companies that make non-proprietary door controllers. Recently,...
Axis Perimeter Defender Improves, Yet Worse Than Dahua and Wyze on Sep 19, 2019
While Axis Perimeter Defender analytics improved from our 2018 testing, the market has improved much faster, with much less expensive offerings...
Directory of 68 Video Surveillance Startups on Sep 18, 2019
This directory provides a list of video surveillance startups to help you see and research what companies are new or not yet broadly known. 2019...
Uniview Prime Series 4K Camera Tested on Sep 18, 2019
Is the new Uniview 'Prime' better than the more expensive existing Uniview 'Pro'? In August, IPVM tested Uniview 4K 'Pro' but members advocated...
US Army Base To Buy Banned Honeywell Surveillance on Sep 17, 2019
The U.S. Army's Fort Gordon, home to their Cyber Center of Excellence, has issued a solicitation to purchase Honeywell products that are US...
Vivotek "Neural Network-Powered Detection Engine" Analytics Tested on Sep 17, 2019
Vivotek has released "a neural network-powered detection engine", named Smart Motion Detection, claiming that "swaying vegetation, vehicles passing...
Schmode is Back, Aims To Turn Boulder AI Into Giant on Sep 16, 2019
One of the most influential and controversial executives in the past decade is back. Bryan Schmode ascended and drove the hypergrowth of Avigilon...
Manufacturers Unhappy With Weak ASIS GSX 2019 And 2020 Shift on Sep 16, 2019
Manufacturers were generally unhappy with ASIS GSX, both for weak 2019 booth traffic and a scheduling shift for the 2020 show, according to a new...
How Cobalt Robotics May Disrupt Security on Sep 13, 2019
While security robots have largely become a joke over the last few years, one organization, Cobalt Robotics, has raised $50+ million from top US...
Panasonic 4K Camera Tested (WV-S2570L) on Sep 13, 2019
Panasonic has released their latest generation 4K dome, the WV-S2570L, claiming "Extreme image quality allows evidence to be captured even under...