Dahua: "We're Not Owned By The Chinese Government" 2016

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Dahua's most recent declaration embraces a most American tradition.

Which one?

Dahua struggled to define what other clear differences they had vs Hikvision, noting that they 'have a lot of heart'.

dont they get large amounts of loaned money from the Chinese government though?

While it's true that Dahua is not owned by Chinese government, their representatives in Kenya are just as arrogant as the Chinese government officials. It is not wonder Hikvision has taken over the market in this developing part of the world. Ownership aside, this once preferred brand is losing it's market share in the East African Market.

When Dahua (or their OEMs) can simply get me a working firmware update, I will start to have a little more faith. I have had many people try to assist me in finding a working firmware, but none have succeeded.

IPC-HDBW5421E-Z

These shipped with firmware version 2.40.0.10. We are trying to find version 2.40.0.30 or newer. I can find many versions in PAL only format, but none that work that are NTSC versions. If anyone can point me in the direction of a working firmware download, I would greatly appreciate it.

[Undisclosed 3 is a Dahua employee]

Dahua has two features that Hikvision does not. one is being able to playback while watching live and the other is that with the auto focus cameras dahua has, if you manually move the zoom, the focus follows. with Hikvision gov't, you have to move both manually. Just little things but it is better. Also Dahua has industry veterans while Hik has arrogant people maybe due to their dominance. I have had issues with Hikvision people and their attitudes

[Undisclosed 3 is a Dahua employee]

absolutely, but i am sure Hik had the same issues when they first came into the US market. All i am saying is the the Dahua product is just as good and in some cases better and it is not everywhere like Hik is. Hik oversaturated the market and that will hurt them in the long run.

Hey "Undisclosed Manufacturer 3"... kindly remove your inane banter from the thread.

I would think The Times approached Dahua and other Chinese brands for comment before the release of the article on Friday morning, hence the strong denial coming out days beforehand.

While I'm really glad it's happened - I do think it was unfairly focused on Hikvision. If The US government can approach Apple and request them to undertake underhand things then I can only imagine what is going on in China between these other brands and the government there with the human rights record they have, and the threat of 'escalation'.

I strongly expect that now the focus has been placed here then the other brands (Dahua, UNV etc.) will get a name-check in subsequent follow-up pieces.

This is the ordeal I suffered under Dahua here in Nairobi, Kenya. I think Dahua has started pissing on the feet of its customers through their distributors here. They lie without butting an eye. I consider this atrocious to say the least.

The background of this story is that I bought a Dahua HDVR in 2004. This year, the machine locked (Blocked) its Admin User Account. I sent it back to the distributor together with a a customer's IPC which had developed a similar problem. The distributor reset the DVR's password but not the IPC's which they kept holding. On arrival, the DVR developed the same problem and was returned once more. This time along the technician claimed that the DVR was not giving any signal via the VGA connection. The machine was thus returned to our workshop without the problem being sorted. I connected the DRV to a HD screen and it picked the signal. I wondered what kind of technicians Dahua had. They were using VGA screens to get the signal from a HD resolution which had been adjusted to 1080. I thus had to reset the signal to signal and then had the machine returned to have the password reset once more. It is at this point that hey requested for payment of US15! I declined to pay on account that this was part of service expected from Dahua. The machine was returned unattended. When inquired about the IPC, they seemed to have no clue. As I write, I don't know the fate of my IPC (a 1.3MP)

I found this unprofessional. I tried contacting Dahua through all possible channels. They would not respond. I was forced to go to Facebook and post my complaint on their wall.

This is the engagement I got from the Nairobi distributor/ customer care! The verdict is yours, members.