Arcules VSaaS Test 2023
6 years ago, Arcules was spun out of Milestone, the company struggled but now Milestone is back relabelling Arcules. How well does Arcules VSaaS perform today?
In this report, IPVM examines Arcules VSaaS, including:
- How does Arcules compare to its competitors?
- What new features were added since our previous test?
- How well does its new "Forensic Search" analytics work?
- How well does cloud management work?
- What client UX issues were found?
- How well do live viewing and video playback work?
- What is the gateway onboarding process for a new system?
See the previous test: Arcules Cloud VMS Tested 2018
Executive *******
******* ******* ** ***** ******* ******** to ******** ***** ******* **** *** ******, *** ** **** **** *** specifics **** ** *** ** ** our***** ************** ** **********.
** *** *******, ** ***** **** Arcules ** ********** ******** ******** ** 2018, **** * ************* ******** ***** analytics ********, *** *****, **** ******** features *** *******. *** *******, *********, bookmarking, *** ******* *********. ** **** found **** *********** **** ****** ***** features **** ***** *********, ***** *******, privacy, *** ******** ****** **** **********.
*******, ******* ****** ******* ****-********** **** video, *********, ****** ***, *** ***** storage. ******* **** ******** ******* **** is * ****** **************, **** ******* by ******* *** *******. ****, ***** LAN ********* ** *** *********, ******* a ******* *** **** ********** ******* local **** ********* **** ******** *********** failed.
******* ***** ***** **** *** **** any ***** *********** ****** *** *** flexible ****** **-******* ******* ** **** real-time ******-**-***** ******* ** *** ***** in **** ** *** ***********.
********* *** ** *** ***** ** Milestone, ******* ****** ****** *** ***** camera *********** *** ****** ************* ** camera ******** ******* ******* ** ****** the ******'* *** *********. *******, ******* dropped *** *********-***** ***** ******, **** a *********** **************, *** **** ******** web ** ****** *** *******.
*************'* *********** ** ******* ** "****", **** ****** **** ***** (****** we *** *** ******* ** *** much). ********, ********* ********** ****** ***** to ******* ****** ***** *********** ** *** *** ******* **, when, ** *** **** **** **** work *** ***** ****** *******.
Overview *****
*** ********* **-****** ***** ******** ****** features *** *********** *****:
Web ******* **** ******* ********
** *******, ** ***** **** ******* "View" *** **** ******* *** ******** performed ****:
**** ** ** ****** *** ******** Web ** *** **** *** ******** viewing, ** ******* ********** *** ********* XProtect-based ***** ****** **, **** ** the ***** ********** **** *** **** test:
******* ****:
*** ***** ****** *** ******* ** August **** *** ** ********* *** adoption *** ****** ******** **** *** customers *** ********. *** ********* ****** the ********** ** *** *** *** mobile ************.
*** *** ****** ****** *****-**** ******* support, ********* ** *** ********** ******** of **** ******:
*******, *** ***** **** ******* ************* offers ************* ** *** ****** *** on *** ***, ** ******** *******:
*********** *** **** *** **** *** playback *******, **** ******* ********* *** low **** *******, ~* *******, ***** Google ***** *******.
New ************ *********
***** ******* ******** **** * *****-******* dashboard, *** *** ************ ********* ******* worked **** *** ********* *** ***** in *** *****. *********** *** **** dashboard ** ******** *** ***** **********. We **** **** ** ******** *** add "*******" *** ******, ********* ******, etc.:
Gateway ********** ********
******* ******* ********** ** **** ******** than ********** ******, **** * ****** interface **** **** ********, *******, *** other ****** ********** *******:
*******, ** ***** *** ********** ***** test ** *** ********* ** ** a **** *************** ****, **** ******* Internet ********** ******** *******:
New ********** ****
******* ***** * **** ********** **** window, ***** *** ********* ** ** under * ******* ****** **** **** session, *** **** ****** ****** ***** to ***/**** *************:
* ******* ****** ** ******* ***** embedded **** ****, *** **** ** a ***** ******* *** ******* **** significantly *** **** ** ******* ****.
Analytics ******** ********
** *******, ******* ****** *** ******* object ********* ****** ****, **** ** false ********* *** ** ******** *******, weather, *******, ** *******.
**+ ******** **** ************** ********** ****** testing:
*******, ******* ******** ****** ****** **** in ****** ******** *** **** **** indoor ********, ******** ***** ********* ** addition ** ******/******* *********:
*******, ** ** ****** **** ***** analytics, ******** ******* ************* ** ***** lighting, ***** *** ****** ** ***** producing ***** ******, *** ** ***********:
******** ********* *** ****** **** ** ~5PPF, ** **** ***' **** * 1080P ****** *** **-****** ***, **** when ********* ********:
*******, ** *** **** ** *** detection ***** (~*****), ****** ******* ******* together **** ********* ******:
****, ** ***** ***** ********* *** vehicles **** *********:
** **** ****** ******** ***** ********* on ** ****** *******, *** ** worked ****:
******** ****** **** ****** * ******** menu ** ****** ******* ** ***** was * ****** ******, ********* *******, or ********* *****, ***** ** **** to ******* *** ******** ****** ************:
** ******** ** *** *****-***** *********, Arcules **** ********* **** *********, ***** is ********* ** **** **** *******:
No ****** ***********, ***, ********** ******, ******* *********
***** ******** ****** ******* ****** ********* with ***** *********, ****** **** ***** competitors, ******* **** *** ***** ******** analytics **** *******/******* *********, ****** ***********, license ***** ***********, ** ********** / Re-identification ********* *** ****** ** ***** via *****-***** *********.
Forensic ****** ***** ** ******* ******* ********
******* ******** ***** ** **** *** accept *** ***** ** ******* *** Forensic ****** **** ******** *** ****** on *** ***** ******, ***** ** atypical *** * *****:
*** ***** ** ******* ******* **** customers *** **** ****** ******** ****** on **% ** ***** ************* *** that ***** ** ****** **** *** result ** **********:
**** *** ******* *** **** ******** Search ** ***% ** *** ********* cameras *** *** *** ******* * warning ** **********.
******* ***** **** ** *** "******** enforced ** **** ****":
**% ** *** *********** ***** *** is *** ******** ******** ** **** time.
** *** ********** **** ***** ***** on ****** ******** ***** *** *** efforts ** ************ ******* *** ********** of *** ********.
*** ***** ** ******* **** ***** that ******* *** ****** ** "*** and ****** ******* **** ******** ** Customer", * ******* *******:
*******, ******* ****** ** ** *********** for ************ *** "********** **********" **** they **** *********** "********* ****":
******* ********* **** *** ******** **** is ******* ** ****-******** ****** **** the ******** ****** ******** ****:
*** ******** *** **** ******* ** what **** ** ****** **** ******* through *** *** ** *** “?” feedback ******* ** ******** ******. **** a **** ******* * ************* *****/****** the *********** ****** **** ******* ** limited ** *** **** ********.
**** **** ********* **** "********* ****" is "********* ****** *-**** ** ***** review"
******* ** *.*, **** * **** reports * ************* *****/******, **** **** is ******** ****** **** * ****** area ***** **** *** ** *********** team *** ****** **** ****. **** our ** **** *** ******** *** submitted *******/****** *** **** **** ********* if ** **** ******* *** **** into *** **** ***. ** ** decide *** **** ** *** ****** we **** ******* *** **** ****** 7 **** ***** *** ***** ****** from *** ** ****.
Flexible ******** ******
** ***** *** ******** ***** ***** and ********** ***** ** ** ******** and ****** ****, ******** ****** ** single *******, ****** ** *******, ** all ** *** ******* ** * gateway:
*******, ***** *** * *** ** issues. *** *******, *** ***** ***** menu ******** ******* ** *** ** the ******, ****** ** *** *** visually ******* **** *** ****** **** required.
**** ******** *** "******* ******** ** Be ********" *****, ***** *** **** trivial *********** ** ******** **** ** too ******* ** *** **** * single **** ****:
Compliance ***** ********
* **** ******** *** *********** *******, Arcules ******* ***** ** *** ********** rules *** ********* ******** ******** ***** based ** ********* *********/*******. **** ******** storing ******* ***** ** ******** *** whether ** ***** ** **** ** real-time ** ***:
Analytic ****** ******
***** ** ***** **** ******** ****** worked **** *** *** ***********, *** alert ***** **** *** ******* * snapshot ** **** ********* *** *****, but ******** * **** ** *** in ** **** *** *****:
Sharing / ********* ***** ******
***** ******* ***** ****** ****, ** has ******* ******* *** ** **** a ***** *** ****, **** ** option ** *** ** ********** ****/****:
**** *** ***** ** ******** ** downloaded **** *** *****, ** ** stored ** * *** ****, **** the **** ****, ****, *** ****. There ** ** ******** **** ******, encryption/password, ** *****-****** ******** *********.
******* **** ********** ****** **** ** associate ******** ***** ***** **** * single ******** *** ***** * ***-**** audit ***. *** ***** *** ***** how ***** **** ********** **** *** case.
*******, *** **** ***** *** **** be ********** *** ****** ** ******** in *** *** ******.
******* **** **** **** ******** ** improve ***** ********:
** *** ******** ********** ******** **** our ********* ** **** ** ***** improve **** ******* ** **** ** our **** ********** (********** *****) *** do *** *** **** * ******** timeline *** ********.
Setup & *************
*** ***** *** ************* ** **** gateway **** ******. *** ******* ******* tested ** * **** ******* (** intel ****) **** ******, ***** *** no **** **** *** **** **** factor.
** *** ***** ** *** *******, there ** ** **/*** ******, *** ports, *** * ********* ****.
** *** **** ** *** ******* are * ****** **** *** ************, HDMI ** ******* **** ********** *** display/local ***********, *** * ****** ** USB *****.
****** *** ******* ** *************** *** took **** **** * *******, *** can **** ** ***** ** ******** entering *** *** *******, ***** ** located ** *** ******* ******. ***** were ** ***** ******* ** ******, such ** ******** ** *****, ***.
**** *** ******* *** *****, ** took ** ******* *** *** ******* to ** ********** *** ********** **** the *******.
**** **** *** **** ** ***** to *** ***** ******** ****?
**** *****, ** *** ******* ****** and ******* ***** *** *** **** will *** * ****** ** ******* in, ********* *******, ******, *******, ***.
******* **** ****** ** ***** **** Axis *******.