Lack ** ******* *******
*** **** ***** ****** mentions * ******* **** is *** ******* ** specific ******* ** ********** size, ** **** ******** related ** ******* ****. Rather, **** *********** ****** that ******* ******* ***** is *** ******* ***** they **** **** **** executing ******* ****:
- "****** ********. ***** *** the ******** ** *********** technicians ** * **** issue. ** ***** ** so **** **** **** the ***** ***********. ******* we **** ** ** bringing *** **** ** from *** ******. ** I ***** **** ** more *********** **** **** experienced ** *****, ******, and ******** ** ***** do **."
- "******* ******* ** **** of **** *****"
- "*** *** ********* ***********. It ** ** ******** epidemic."
- "****** ** *** **** installers."
- "** ****** ****** **** laborers ** **** *** labor ***** ** ******."
- "****** *** ********** **** the ***** ****** ********* to ** *** ******* he/she ** **** ********* for."
- "******* ********* *******."
- "*** ************* ** *** security *********** ******** ** network *********** ** ************."
- "*****. ********** ** *****."
******* ******* ************ **** problem ** *** **** has ******* *** **** time, *** *** **** have *** ***** * sure ****** ** **********.
Unexpected **** *******
***** ******** ********** ****** or *********** ************* **** changes,integratorsgrator ******* ***** *** difficult ********** ******** ***** schedules *** ********* ****** enough ** ******** ***** disruptions:
- "************ ****** ** ********* between ***** ******** *** project *********, **** ** manage ** ******* *****."
- "****** ***** **** **** during *** ******* ***** a **** ** ******* to *** ****** *** they ******* ***** **** about ********* ** ****** something *** ***** ***-***** process."
- "**** ****** ******** **** come ** ***** **** begins ** **** *** making **** ******** ** happy."
- "******* ********* ** ****** orders. **'* **** ** paperwork **** ******** ******** in *** ******* ** do ***** ****."
- "********* *** ******* ***** shift ** *** **** we ******** ***** **** and ******* ******** ** the **** **** ** tough."
- "******* **** **** ******* cannot ** ******* ***."
- "**** ******** *** ** improper ********** ** ***** people **** ****-******* *******. Discomfort **** ****** *** a ****** *****."
***** ********** ******* ***** challenge ***** ******* ** Project **********; ************ *************, resource ********, *** **** management. ******* ***** ******* being ************ *********, **** find ****** **** ***** with *** ************ *** actual **** ****** ** complete * *******, **** for **** ** ***-** as * ************ ** surprising *****.
Project **** *************
***** *** ******** ****** of ***** *** ***** applicability ** *******, ****** getting *** *********** ** the ***** ****** ** the ***** **** ** a ******** ******* ****** many ***********:
- "**** ** ********, **** or ***, ******* *** PM *** ***** *********, vice *****. ******, **** frank ************* ** * timely ****** *** ********* difficulties ****** **** ****** a ****** *****."
- "*********** ***** ****** **/**** tech ** ***** ******. Simple *************."
- "******** ********** ****** *** to *********** **** ** communication ** **************** **** is * *** ***** of **** *** ** throws ***** ******** *** as **** **** *** contractor ***** * ******** and ** ******* *** there ** ** ******** or ****** **** ********* up ** ******** **** technicians **** ** *** can't ** *** ** can **** ** * little **** ** *** project ** ** **** straining ** ** ******* tight ********"
- "********* *** *** ******* info **** *** ****."
- " ****** *** ** effective ************* **** *** main ***********."
- "************ ***** *** ********* disciplines ****** *** *** company. ** ***** ** if *** ***** ******* just ** *** **** to *** **** *** listen ** **** ***** and **** ********"
- "* **** ** ****** up **** ********* ** let **** **** ***** the ******* ****** *** sometimes **'** *** ****** able ** ** **."
- "*** ******* ******* ******** projects ***** ** ************* with *** ********."
******* ******** ********* **** communication ********** ** *** strictly ********, *** ********* the ******** ** ******** gathering **** **** ******** sources ** **** * problem.
Contingent **** *** ******** ** ****
*** ** *** ******** criticisms ** *********** *** the ******** **** **** when ***-********* **** ** not **** ******** ** on **** ** ***** own **** *** ** done:
- "********* ****** ** ******* caused ** ******* *** other ***********..... *** **** install * ****** ** a ******* ** *** ceiling ***'* *****!"
- "**** **** ****** **** been ******** ****** *** part ***** ** ******* and **** **** ***** problems."
- "*** ******* ******** ***** when ******* ** *** customer ** ******* ***** to ******** ********* *** the ******* **** * would **** ** ** complete ** ****. ** electrics ** *** ******* or ***** ***, * often **** **** **** don't ** ** ** discussed"
- "*** **** *********** ***** we *** **** ** when *** ************ ******* isn't ***** ** ** supposed ** **. **** becomes * ********* ** our **********, ********, ***."
- "*** ***** *** *** prepped *** **** ******** or ***** & *** network ***'* ***** **** we ***"
- "**** ** ********** ** contractors ** ********* ** plan, ***** ********* ** prep *** *** ****, primarily ********** ****, **** hardware, *** ******** ** do **** ******* ************."
********** *** *** ************ projects, ****** **** ** begin ** ***** ***** are ******** ** ******** for *********** *** ********. If ***** ****** ** subcontractors *** ****, ******** installers *** ****** ***** to **** *** **** crunch.
Project ******** & ********* ********
************, * ****** ***** impacting ******* ********** *********** was ****** ******* *** right ********* *** ***** ordered ** *** ***** time, ** **** **** are ********* **** ******:
- "******* ** ** ******** efficient ******** *** ******* of *** ******** ***** for **** ***."
- "*** ***** *** ***********, material *********** *** *******. System *********** *** ** take *** ****** ***** for * *** **** it ** **** *** turn ** **** ******** drawings *** * ***** BOM. **** **** ** reviewed *** ****** ***. Then ** ** ** the ***********, ******** *********** and *******. ** *** last *** *****, ***** has **** **** *** less ******* ** ************ or **** ** *** shelf **** ****. ** can ********* **** ***** to **** ******* ******** enough *** * ******* to ** *********. ******* material ** *** ********* sitting, ** * **** nightmare."
- "******** *********, **** ****** just ***** **** ** in ***** ** ****"
- "** **** **** *** best *** ** ** profitable, ** ** ********** plan *** ****** ******* by ******* ********** ** installation ******** *** ************ delivery ** *********. ** we *** "*** ** and *** *** *******" If ***** *** ********* delays **** ****** *** the ******* "******" **** profitability **********."
- "**** **** ***** ** ordering ********* ** ******* worse *** ***** ********** especially ***********."
******* ******** ******* *** unwelcome ****** ** ******** cashflow **** ******* ********* sits ** *** *****, but *** ****** ** ready ** ******* **** needed ** **** * huge *******. ********* *** trim ******** *** ************ is * *** **** of ********* *******.
Adapting **** ** *******
******* **** ***** ** modifying *** ******* **** during *** ****** ** work ** **** ** functionally ******. ****** ** work ******, ********* ********** are ****, ** ******* ******** ********** *** ****** ****, causing *** *********** **** to **** ******** *****:
- "** ****** ********** ******, unscheduled ***** **** **** attention ***** ** ***** tasks ***** ****. ***** and ***** ****** ********* my ********* ****."
- "***** ** **** *** a **** ****** ** effort **** ** ********, and **** *** ******** agrees ** ** ** will *** *** **** effort **** *** ****. "
- "******* **** **** ******* cannot ** ******* ***."
- "** **** ***'* **** anyone *** ** **** disciplined *** **** ** lose ***** ** ***** the ******* ** *** how ** ******** *********."
- "******** *** ********, **** Busy."
- "****** ******* *** ******* or ** *** ***. We ** *** ***** hit ******* **** ****** orders *** ** ** always *******/****** **** *********."
- "****** *** ** ************* non-technical ********, *.*.****'* **********/************, crimes, ************* ******* *** outdoor *************."
Cost ******** & ******** ********
*******, ******* **** ** all ******** *** *********** them ******* *** ****** is * *** ******* for ****:
- "*** *********** ** ****, as **** ** *** cost ** *** *******, often **** ****** *** budget ** ** *** lose, *** ** *** win **** ** ******."
- "****** ** ***** ******. If *** **** ** travel ***, ****** ************ delays *** *** ***** trips ** *** ****. Sometimes *** **** *** ability ** ****** **** cost ****, *** **** of *** **** *** do ***."
- "*********** ** ***** *** prices *** *******. ** must ** **** **** less."
- "****** *** ***** ******* to ***** **** *** time ****** ** ******* a ******** *******."
- "***** ********** **** ****** the ********* *****."
- "** **** ******** ******** the ***** ****** *** early ****** ******* *** to ************* ** ***** and ****** ******** ******."
***** **** **** ****** are *** *********, *** of *** ******* ***** of *** ******* ******* is ** **** ***** from ********* *** ** control *** ********* ******* the ******* ** ******.
Comments (8)
Robert Shih
02/13/18 03:52pm
So basically, in the end it all boils down to "good help is hard to find".
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Michael Silva
02/13/18 04:06pm
I'm surprised that "The Job Was Sold Wrong" is not on the list. When I was Operations Manager for a systems integrator (back in the Stone Ages), my PMs and techs were constantly complaining about the salesperson who sold the job.
They always complained that the sales guy promised that devices would be installed where it was impossible to get cable, sold the wrong products for the application, and estimated far too few hours for the installation - causing them to be over-budget on hours before the job even started.
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Undisclosed End User #3
The lack of trained workers and project management/parts acquisition are huge areas for us. As the end user managing the integrator/maintenance contract, we repeatedly experience the same issues. I have a weekly meeting where I've started by going over parts orders. It is micromanaging that I should not have to do but it is the only way to keep everyone on track. I'm using this survey and its findings to let them know that it's not just us.
I'd love to disclose my name but that's probably not fair.
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Bobby Mancia Jr.
IPVMU Certified | 02/17/18 11:00pm
How much margin do you apply for risk analysis contingency cost?
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