Simplisafe Has Lower False Alarm Rates Than Professional Systems

Author: John Honovich, Published on Mar 01, 2017

'Everybody' 'knows' that DIY alarm systems, like Simplisafe, generate more false alarms than traditional, professionally installed ones.

But it is evidently false, as two executives in the know from large central stations explained to IPVM.

'*********' '*****' **** *** ***** *******, **************, ******** **** ***** ****** **** ***********, ************** ********* ****.

*** ** ** ********* *****, ** *** ********** ** *** know **** ***** ******* ******** ********* ** ****.

[***************]

Lower ***** ******

*** *******, *** ** ********** **********, **** "**** ** *** ****** ***** ***** ***** ** *** ********" and * "***** ********** ** **** *** ****** ****** ****" has ********* ***** ********, ********* ****** ************* ****** ** ******** ******, ** ******* ********, ** *** *********************. ********, ** **********, ***** **** ***** *** ******* **** provides ********** *** **********.

Benefits ******* ********

**** **** *** ***** ***** ***** ***** ** *** *** a ******* ** ******* ******** *** *** ****** ********** ***** it ******* *** ******* ***** ***** **** *** ******* ******* burden ** ******.

Explanations ***?

* *** ********** ** *** **** ** *** ****:

  • ***** ******* ***** ***** ********** *** ******** **** ***** ****** than ******* ******** * ****** *** **** ****** ********** *** with ******* ****.
  • ******* ********* ** ********** ********** *** ** ****** ********** *** better ********* ** ****** ***** ****** **** **** **** **** put ** ** ******* **** **** * ********* *** *** little ********* ** *** ** ***** *** ********* **** ******.
  • ****** ***** ***** ************ ******** ****** ** ***** ******* *** help *** ***** ** **** ***** ****** ****** *** ******* station ***** ** ****** ****.

******

** *** ****** *** ******* *** **** ***** ***** ***** rates, ** ***** ****** **** **** ***** ** **** ** negotiate ***** ********** **** **** ******* ********, ***** ***** ********** their *********** *********.

****** ****, *** ** *** *** ******* ****** ******* *** / ********** ** **** ************** ********* ******* *** ****** / more ******** **** ***. ** **** ** ********* *** *** case, *** ***** ***** ******** ****, ** ***** **** *** has ******* ********.

Positive ****

** *** ******** **** ** ************ *******, **** ********** *** emphasize ***** ****** **** *** ** ********* ********* *** ****** to**********, ******* **** *****, ****** **********, ***. *** ** *** having * ********** ******** ****** ** *** *********** ****** *** alarm ********.

Comments (28)

Undisclosed Integrator #1

03/01/17 05:02pm

*** ** ****? **** *********? ****** ***?

** *** ******* ***** **** ***** * **** *** ***** count.:)

Thumbnail 30059c9

Matthew Netardus

IPVMU Certified | In reply to Undisclosed Integrator #1 | 03/01/17 05:26pm

* ***** ***** **** *** ******* *** * **** ** acknowledge *** ****** ** ***** *** * **** ************ ** a ***** ***** ** * **** ****** ****** **** ** the ***** ***** ***** *** ** **** *****. **** ******* with *** **** **** ***** **** *** ****** ** *** a *** *** *** ******** **** *** **** *** ****** to ******* ** ********** *** ***** ** ** *** ***** that *** **** ****** ** ******* *** ****** ********, **** reducing ***** ****** ** ****.

Silas Li

03/01/17 06:28pm

*******, **'* * *** ** ***** ** ********'* **** ** even *********** **** ******. * ********* **** *** **** *** time ** ********* *** ********** ** "***** *****" ** ***** with? ********* **** ****** / ***** ********** *** *** ***** alarms. ****** *** ******* **** ** *** ******** ** **.

* ** *** ** ****** ** **** ****** & **** little ********* ** **. *** ******* ******* ******* ** *****, have *** ******* **** ***** **** ***** *** **** **** detect?

**** * ** ***** ***** ********* **, ** ***** ** security ********* ** ********* **** *** ***** **** **** *** serious ***** ******** ***** ********. ***, *** **** * ****** between *** ***'* & *** *** ******** ** *** ***** to ***** ** *** ***** *** ** ******** ****. ****** are **** ******** *** *********

Thumbnail 30059c9

Matthew Netardus

IPVMU Certified | In reply to Silas Li | 03/01/17 06:38pm

* ***'* ***** ** ** * ***** ** ******'* **** to *********** **** ***** ****** *** ***** ****. ** **** are ******, **** ** ** ** ********* *** ** *********** for *** "****" ** **** *** ** *********** ** ***** potential *********; ** **** *** ****, **** *** ******** ****** make **** ** ******* *** ** *** ******* ******* **** that ** *** *** ****** ***** ******** **** *** ******* as ****.

**** ******* ** *** **** ***** ** ***** ******** *****'* mean **** ** ** ** ******** *** **** **** ** it *** *** "**** *** ******** *** **** ** ***** it ** **, ******* ** *** ****." ***** ****** (**** whatever *****, ** ** ********* ******* ** **** *****) ***** take ** ********* ** *** **** ******* (*** ***** ****** there ******* ** **) *** ******** ****** (*** ****** **** home/business ******, ** **** ****** ***** **** ******* **** ********** to ***** *******). **** ** ***** ********* ******* **** * huge ******* ** *** ********, ** ** ** ** **** error ** ***** ********** **** *** ******* * ********** **********, then ** ** ** ** ** ********** *** ** *** manufacturers ** **** **** **** *** ********* ***** **** **** consideration *** ******** ***** ** ******** **** ** **** ***** dispatches *** ** ***** ********* *****.

Thumbnail profile photo

Ari Erenthal

In reply to Silas Li | 03/01/17 06:41pm

***** *** **** *** ******** ******* ******* ********** *********, *** the ********** ** ***** ***** **** **** *** ******* **** would **** ********* ** ******** ****** ** ***. ** ** the ******** *** *** "**, *** *** *******, **** *****". But ** ** **** **** *** ****** *** * ***** incidence ** **** *****, **** ** ****** ******** ****** ***, and **** ** *** ***** **** **.

*******.

Thumbnail profile pic

Ethan Ace

IPVM | In reply to Ari Erenthal | 03/01/17 06:48pm

*** *** ***** ** *** ******* *'* ****** ** **** a *** ** **** *** ****** ***** ******, **** *** phone *** **** (** ****) ********* ** *** ******.

******* ** ****, *** *** ** ****** **** ******* ****** dispatch *** *** ***. *** *******, ******* ***************** ******* *********, **** ** ***** ** *********, *** *** this:

*** *** *********** ******* ** ** ****** *** ****, ** dispatch ** **'* ****. ** ******** ****** *** ** ********** before **** ** ** *** *******. ** *** **** *****'* answer? ** **** ** ******** *************.

**** ***** **** *** ****** ********* ** ********* ******* ****** dispatch. **** **** *** ********* ****** *******? **** ***** ********* eliminate **** ***** (***** ****, **** ** ********, ***.) ** well.

Thumbnail profile photo

Ari Erenthal

In reply to Ethan Ace | 03/01/17 06:56pm

**** ***** **** *** ****** ********* ** ********* ******* ****** dispatch.

**** ******** *** ************ (******* ****** *********** ******). **** ** pushing **** **** ************ **** ************(******* *** ******* ******* ** *** ****** *********** ******). **** municipalities ******* ***, *** * ******* *** ** ********* ********* in *******.

*** *** ** ******* ****** ************** *** **********'* ********** **** **** ***** **** ** ******* an *****, ********* ***** ** **** **** **.

* ***'* **** **** **** ****** *** ******** *** ** false ***** *****.

Thumbnail tobias steiger

Tobias Steiger

In reply to Ethan Ace | 03/02/17 09:40am

** ***** *** * ********* ******* *** ***** *** *** transmission, *** ******* *** **** **** **** ** ***** *** system **** *** **** *** ******* * ***** ************? ** it ** **** ****** *** *** **** ***** ******?

Silas Li

03/01/17 06:47pm

*** ****** ***** ** - ********. *** ***'* ***** **********. You ***'* ***** ** **** *** ***'* ****. ** **** techs **** **** *** ******* ****. *** **** ***** ******

Thumbnail mark hillenburg head shot

Mark Hillenburg

03/01/17 08:15pm

* ***** **** *** **** **** * ***** *********** **** are ********** ** ****** * *** ******...******* **** *** ********* enough ** **** *********** **** *** ************ *******...***** **** ***** that **** *** **** *********** **** *** ******...**** **** ************* of *** ** ***** *** ***. ********* **** ****** ** accidentally *** ** ***. **** *** ****** ******** ** ** App ***** ************ ****** ****** ******* **** ** *********** ** cancel *** ***** ****** ****** **** *** ************ *** *** way ** *** *.*. **** ** *****.

Undisclosed Integrator #5

In reply to Mark Hillenburg | 03/03/17 01:25pm

* ******* ****** *** **** ********* ****** ** *** * home ***** ****** **** **** * ****** ************* ** *********** and *** ******* *** **** *** ******* ******* ****** *********** to ******* **** ********.

****** **** ***** *** * *** *************** **** ****** ******* with **** ************ ***** ****** ** **** *** ****** **** DIY ******** ******* *** ** ****. ** ********* ******, **** motion ******* *** ******* ******** **** ***** ********* ** *** past. *** *** ************* ** ***** ********** *** ******* *** owner **** ******** ****** ******** **** ***** *** **** *** systems.

Steve Menzies

In reply to Undisclosed Integrator #5 | 03/06/17 03:23pm

**** ** *** ** ******** ** ** ***** *** ** the ***** ****** ****** *** ** **** *** *******. * do **** *** ** *****. * **** **** **** ** the *** ******** *** ***** ** ** **** ** ****** for **** ** ***** ****** **********. **** ********* *** **** customer ******* *** ** ***** ***.

Thumbnail craig.portrait

Craig Mc Cluskey

03/01/17 08:23pm

**** ******* ********* "***** *********".

*** **** *** ********** ****** ** *** "***** *********" (*** detecting ********* **** ** ******)?

*** ** ***** ******* ** *** "***** *********"?

John Honovich

IPVM | In reply to Craig Mc Cluskey | 03/02/17 12:41am

*** **** *** ********** ****** ** *** "***** *********" (*** detecting ********* **** ** ******)?

*****, ****'* * **** ***** / ********. ** ***'* **** enough *********** ** **** * ***** ** **** *** *** or *** *****.

John Collings

In reply to John Honovich | 03/07/17 02:18pm

**** - * ***** *** **** ***** ** *********** **** is ******* ** ******. ***** *****.

** * ***** **** * ********, ************ *** **** *** a **** *** ******** ******* ****/**** ********* *** ********** ************. People *** *** **** ***** *** * ****** *** **. DIY ******, * ******, **** *** *******, *** *** *** commitment.

*'* **** ** *** ***/****** (** **** ** **** ***** openings/closings) ***** *** *** ** ************** ****/*********.

** *** *** *** "*****" *** ****** ** *** **** rates ** ************ ******* **** *** *** ********* ******* *** lower ***** ****** *****. ** ***** ** **** *** *** group *** * ******, *** ***'* ******** *** **** ** much. ****, ***** ***** ***** *****.

Undisclosed Integrator #2

03/01/17 09:03pm

*** ******... ***** *** *** ********** *** **** *** *** are **** ********?

John Honovich

IPVM | In reply to Undisclosed Integrator #2 | 03/02/17 12:40am

*** ******... ***** *** *** ********** *** **** *** *** are **** ********?

*** *** ****** ********** ** **** *** ******* ********, *** make ***** ***** ** ******* / ******** **** ******, ** presumably **** **** *** ** ********* ***** **********.

**** ** *** ********** ****?

Undisclosed Integrator #2

In reply to John Honovich | 03/03/17 12:58am

** ** ********** ** ** *** **** **** ***** ** no **** **** ************ ****. ** ** ****** ***** ******* based ** **** *** ******* ******** *** ********* ** *****.

**** *'* ****** ** ********** ** *** **** **** ** this *********. **** *** *** ******** ****? *** *******, *** they ******* **** ******** **** **** ********** ***** ** ***** to ********* *** ****** ** ***** ******? ** ***, **** how *** **** ***** **** **********? ** ** ** ***** the ********* *** **** ** **** * ***** ********** ******* there ** * ****** ** ******* ***** ******** **** ***** be **** ******** ** **********. * **** ***** *** ******** has ** ** *** **** ** ****** *** **** ** order ** **** * **** *************.

Undisclosed #3

03/02/17 02:27am

"*** ******... ***** *** *** ********** *** **** *** *** are **** ********?"

- "**** ** *** ********** ****?"

*** *********** *********** ********** ** ******* * '***** ********' ***** need * *********** ****** **** **** *** **** ** ******* tech (**** ******* ****** **** **** ****** *********). ***** '***** out'. * *********** ***** ** *** ** **** ******.

*** *** *** ******, *** *** ** '***** ********' ** describe * *****-********** ****** (** ********** ** *** ***** ******) is ********* ** **... ** ** * *** ********** ***.

Undisclosed Integrator #2

In reply to Undisclosed #3 | 03/03/17 12:59am

****** #*... * ****'* *** **** ******** ****** *** **** was ******* **** * *** ****** ** ***.

Undisclosed #4

03/02/17 03:11am

**** ******* ** ********* *********** ******* *** ***** ****** ***********. Not ***** *** ****** * ** ********* ** *** ********** to, *** *****, *** ** ** ****** ** ***** ** the *** **************. ** **** ** *** ****, ** *** alarm ******* *** **** **** **********? ** **** ** *** they **** *** ***** **** ***** *** ** **********?

* ****** ***** ** ***** *** **** ***** * ** at *** ****** **** *** ***** ****, * *** ** off, * **** **** ****** **, **** *** **** *** faint ******* **** ******* ***** ****. *** ***** ** *** escalation **** *** ******. **** **** * ** ***** *** tell *** ****** ** ***** ****. **** ***** ** * nice ******* *** ***** ** ** **** ******* ****** ** have.

Larry Tracy

03/02/17 05:37pm

* ** *** ****** ****, *** ****** ****** **** *** because ** *** ***** ******.

**** ******* ** *** ********* ***** ** *** ** ****** tells ** **** ***** ** **** ***** ****** *** ** the *** ***** ** ********** **** ** ****. ******** ** professional ************'* ********* ***** ** ******** ** ** *********, ********** to ******* **** ****** ************* **** **** ***** ******.

* **** ******* ** *** *** ***** *****'* **** **** a ********* **** ** ********* ***** ***** ***** ** * major ****** ** ***** ****** *** * ** ***********.

****** ** *** **** ****** ********* *** ***** ******** *** start ****** ***** **** *** ** *******, * ***** ***.

John Honovich

IPVM | In reply to Larry Tracy | 03/02/17 06:27pm

* ** *** ****** ****, *** ****** ****** **** *** because ** *** ***** ******.

*****, *** ****** *** *** *** ** ** ***** ****?

*** ****** ***** *** ***** * ********** ***** *** **** if ** ** ********** ***** ** *** *** ********?

John Collings

In reply to Larry Tracy | 03/07/17 02:43pm

***** - *** *** *** **** ** **** *** *********?

Larry Tracy

In reply to John Collings | 03/07/17 06:34pm

***

Thumbnail rob baxter portrait may 2013

Robert Baxter

03/02/17 08:38pm

* **** ****** **** * *** ** ********** ******* ******, and ************ **** ** *** ******* ***** ********** ***** ***** alarms. ***? ******* **** **** ** **** *** ******** *** next *** *** ******* *** ******* - * ** *** aware ** ****** ***** ****, ** *** ******** ******* *** police *******. ** ******* ***** **** ** *** *** *** first *** **** ****** ****** ************* ********* **** *** ***** number ****** ** **%. * ***** ****** *** ***, * need **** ****.

* ******* **** *** ***** *** ****** * ********** - what * ***** ****** **** *** ********* ** *** ***** factor: ****** ** ****** ********** ******** ** *** ****** ** accounts ** ***** *** ******* ** ********. ********* *** ******** tracks *** ****** ** ****** ********** ******** ******* *** ********** number ** *********** *** ********** ********. ********* ********** *** **** alarms *** ****** **** ***********. *** ***** ** * *** demographic ***, ******* **** ** **** **** *** ******. ***** is * ***** **** ** ********* ******* *** ****** ** system/100,000 ****** *** ****** ** ****** *** ****** (****) ********* on *** *********** ** *** *********** ** *** ************* *** the ********* ** *** ***********.

*** *******, **** *** ** ***** ***** *** * ****** in * *********:

******* **** **** - *** *.**

**,*** ****** ********** ** ***,*** ********** *******, */* *****

******* *** **** - *** *.***

*,*** ****** ********** ** ***,*** ********** *******, **.*% *****

************ ****** *** ****/**** - *** **.**

**,*** ****** ********** ** ***,*** ********** *******, **.*% *****

***** *** *** ******* ** *** ***** **********: *** **** Calgary **** ** *** ****** ********** ******** ** *******?, *** Why ** *** ***** ******* ** ******,**?

Stian Bjerkenås

03/02/17 11:54pm

* ****** **** *****'* **** *****'* **** *** ***** ****** either...

Steve Menzies

03/06/17 03:16pm

* **** *** **** ** ***** *** ******* ********* ** the ********* *** ** ** **** *****, ***** ******** ** contacts, ****** ********* *** ****. * **** **** **** ** customer ** ***** ******** **** *** ******* ** ** ******* and *** **** *******. * **** **** *** *** *********** use ** ***** *****. *** ********* **** *** *** ***** option, ** *** **** **** **** ***** ******. ***** ** plenty ** **** *** ***** *** ** ***'* ** ** all. **** ****** *** ***** *** ******** ** *** *** obtain ************ *** *** **** **** *** *****. **** *** misleading *** **** **** *** **. ** ** ************* **** need ** ** ***** ** **** **** ** *** *** sometimes **** ***** **** ******* *** *** **.

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