Lifespan Of Access Control System Statistics
How long do customers use an access control system before replacing it? Access control is famous for the same system being used for decades, but how are newer trends, such as cloud and mobile, impacting changing systems?
130+ integrators responded to:
On average, how many years are access control systems in service before they are replaced? Why?
As well as:
Barriers: What are the biggest barriers to changing / replacing access control systems?
This report reveals the results, including reasons for replacing systems, and highlights common themes and concerns.
Plus, we contrast these results to past access control lifespan statistics and to lifespan statistics for video surveillance systems.
Executive *******
** ***** ** *** ******* ******** for ****** ******* *******, **** ********** responses, **** * ********* ** ********* shown *****:
**** ** **% ***** **** *** average ****** ******* ******** **** **** we**** *** **** ** ****. ** *** ***** ***** *****, in ****, *** ******* ******** *** ~16 *****, ******* *** ** ~** years:
*******, ***** ************ ********* *** *** shorter ** ******* **** *** ****** of ****** *******. ******** ************, ******* **% ** ******* are ************* *-** *****, **** *-* ***** being *** **** ****** ********. *** the ********** ***** *****:
Upgrade *******
*** ***** *** ******:
- *** ********
- ************/***/*** ***********
- *** ******* ******** **** *******
Barriers *** ******
***** **** *** ******** *****, **** answers ******* ********* ****/*** *** **** costs ***. ************, *** **** ** cabling (*** *** **** ** ********** new), ********* *********** ** *** *** more ****** *******, *** *** ******* and ********** ** ********** ************ *** training ***** ** *** ********* **** mentioned ** ***********:
'High ****" ***** *** ******* *****
********** ******* ****** ** * "****" often ******** *** ***** ** ******* features *** *** ***** **** ***. An ********** ******* ***** ****:
********* ********* ** *** ********** *** helping **** *** *** *****. ** are **** ********* *** ******* ** obtaining *** ********* ** ****** **** to ******* ** *** ******** ******** base.
******* ********* **** ***** ********* *** grow ***** ** ***********, *** ***** systems *** **** '********** ***** **********':
** *** **** ** *** ******* stay **** *** **** **** *** at ***** **-** *****. **** *********** PACS **** ********** *** ******** *** features **** ***** **** *******. *** parent ********* *** ********* ****** *** wave ** * *******'* ******* *** milking ** *** ***** **** ******* reinvestment ** *&*. *** **** ********* catch * ******'* ********* **** *** features ** **** ********** ***** ***** operations.
******** **** ****** *** ***** ******* may ******* *** *********** ***** ** access ******* ** ************ **** *** end ***** **** ***** ***** ** purely ** ****.
10+ ***** ******, ** ****** ****** ******
**** ********* ********* **** ******** ******* that **** **** ** ******* *** a ****** ** ****, *** ****** the ******* ************* ******, ***** ********* are ** ***** ** ******* ****:
- "**+ **** **** *******. **** ******** when ***** ** ****** ********* ** system ************ ****** ********."
- "* ***** *** **+ *****. ** the ****** ***** ***** *** *** customer *** ** ***** ********* ** doesn't **** ***** ** **** ** out."
- "****** **** *******. *** **** **** we **** *******, ** ********, ** access ******* ****** ** **** *** manufacturer ** ****** ********* **."
- "******* *** **** *** ***** *** customer ** ******* **. *'** **** systems ** ***** *** **+ *****"
- "**+ *****. ********* ***'* **** ** replace *** ******* ** **** ** the ****** ** ***** ******* *** meeting ***** *****"
- "**+ ** **** ****, ***** ** no **** ** *******"
- "** **** ** *** ****** ****, they ***'* ****** ********, **** ** the ****** ** ******** ** **** with."
- "**** ** * **** *** ** answer. * ***** ******* ** ** answer.. ****** ***** ** * ******** (cyber) ****** ** ******, ** ***'* see ******* ********* *** **** ********. The **** *** ******* ** *** clients ******* ***** ** ***** *** parts ************."
- "**** ** * ********* ******** ** answer. ** **** ** ***** *** available *** ** ********* ******** **** its ***** *** *******."
- "* ****** **** **** ******* **** installed *** **** *** ****** ** change ** ******* *** ** *** budget"
- "******** *****'* **** ** ******* ****'* working."
- "**+ *****. ******* ***** ** * full *** *** ******* ****** *** system ****."
- "** ***** +. **** **** ** be ********, *** ** ** *** an **** ** ******* *** ******** to ******* ***** ********* ******* *****."
- "** ** **********, *** ******* ******** of ****** ******* ** **+ *****. If ***** ******** ** ****, **** customers ***'* *** *** **** ** replace."
- "** ***** - ********* ***'* **** to ******* ********* ***** ** ******"
- "*-**+ *** * *** ** ****** so *** ******* ********* **** ** working"
New ********
*******, ****** ************ ********* **** *** functions *** ******** ***** ******* *** that ***-***** *** *** ******** ***** current ******* ****.
************, ***, *****, ******-******** ***********, *** better ************ **** *********:
- "**-** **** ** **** ***** **** new ******** **** ****'* ********* ** their ******* ******."
- "** ** ** ** **-**** ****** there ********* ** * **** **** chance **** ******* **** **** **** to ** ******. ** ** ** an "*****" ****** ******, ** *** finding ****** ******** ******* **** *** interested ** * **** ***** ******** that ***** ******* ****** ****** *******. We *** ********* ** *** **** IT *********** **** ******* *** ****** that **-**** ******* ** ******* *** a ***** ***** ********."
- "*** **** ****** * *** ******* changing ****** ******* ******* *** ** take ********* ** *** ********."
- "*-** ********** ** * **** ****** platform."
- "*-** ***** ** *** **********. **** customers **** **** * ****** ***** of ******** ** *** ******** (**** cloud) ** **** ******* **** **** be ********."
- "* ** * *****, **** *** pace ** ****** **********, **** *** even ** ******* ** *** ****** years."
- "** **** ******* ******* ** ******* after * ***** *** ** *** technology, **** ***** ** ******** ********, and **** ******** ************."
- "***** *-** ***** ****** *** *********** expire ** *** **** **** ******"
- "**-** ********* ** *********/******* ********** ********"
- "***** ** ** **. *** ********** or ************ *****"
- "**-** ***** ********** ************ *** ******* the ******. ****** ************ ****** *** newer *************."
- "****** *** ******** ***** ** ** need * *** ******* **** ** unavailable, ** **** **** ****** *****."
- "***** ** *****, ...********* ** * new ****** **** ****** ******** ******* sensible"
- "** * *** **** ********* ******* to ******* *** ******* ******* ****** 10 ***** ** ***** **************. **** see ***** ********** *** **** *** extra ******** *** ******** ** **."
- "****** *** ****** *** ** *** the **** ** *** ********* *** about ** ****** *********** ** ****** due ** *** **********."
- "******* ** *****; * ***** **** is ******* *** ******** ************ *** not **** ** **** *** *********** of *** ********."
- "*** **** ****** *** ****** ** relocation ** ** **** ********* ** newer **********."
Obsolescence/Old/Now ***********
**** ******** ******, *** ****** **** not ******** ******** **** *** *** with *** ******* ** **** * system *********** ** *** **** ** maintaining **:
- "**+ ***** ******* *** ** *** of **** *** ** *******"
- "*** ****, ****** ** *** ****** new ***** ** **** ****'* ****** to ** ***** ***** ********."
- "**+ ***** ****** ** *** **** a ******* ************ *****."
- "** *****. ********** *** ** ********, but *** ****** **** ****** **** as **** ** *** ***** ** willing ** ******* *** ******* **."
- "** ** ** ***** - **** reason ** ************ *** ****** ***'* be ******* - ***** ****** ** to **** ********* ** *** ******** - ***** *** * *** ******* - ****** ******* ** ** *** look ** ****** *** ****."
- "***** ** ***** **** ******* ******* and *** ******** ****** ******** ** when *** ******** *** ** *** market *** *** ******** ****** ***’* incorporate **."
- "**-** *****. ********* **** *** **** replaced **** ***** ** * ***** enough ******** ************* **** *** ******** system ** **** **** *** ****** is *** ****** ** ********** ** a ***** ****** ************ ****** *** happened **** ** ************ **** *** existing ********."
- "**** **** ** ****. ******* ******* is ***, **** ** **"
- "** ************ ** **********"
Older ******* ******* **** *******
******* *********** ********* **** ***** ******* often **** **** ******* *** ********* replacement ** **** ***********, *** *** higher ****-**-********* *** ***** ******* ****** interest ** ***** *******:
- "* **** **** ** *** **** or *** ***** *** ** ** access ******* ****** ****** ** ***** having ** ** ***** * *** of *******, *** *********** ** ***** components **** ***** *** **** ******* around *** ** **** ****. "
- "******* ***** *** ** *** **** of ***** *** ******* ******* ** many ***** *****."
- "**+, **** *******, ***** ***********."
- "**-** ***** ****, **** ********** ****** unserviceable."
- "***** ******* **** **** ***** ***** to ******** *** ********* **** ****."
******* ** ** ******* ***** ***** become ********* ** ******* ** **** technical ******* ***** ****** ** **** current *********, *** ***** **** ****** support ** ** ******* ** * barrier.
Expensive/High **** ** ******
*** **** ** ********* ******* *** the **** ******** ***** ******* ** customer *******, ***** **** ****** *********** beyond ****** *** **** *******:
- "***** ****, ****."
- "****" **
- "****. *** **** *** **** ***** very **** ** * *** ** customers **** *** **** *** ** a **** ****** ******** ** *** wall."
- "**** - *********** ******* ** ****** require * ****** ******. ** **** with *** ********* ** ****** ******* or ******* *** ******* **** *** course ** ******** ****** ***** ** alleviate **** *****."
- "**** *** ******"
- "***** ** ********** **** ** *** biggest ******* ** ********* *** ****** control ******."
- "********** ****. ********* ** *** **** it *** ** **** *********** ** swap *** * ******, ********** ** it ** ***** "**"."
- "**** ** *** *******. ***** ****** if ******** ********** **** ******** ******** and ******* ***** ** '***' ********* that ***'* ****** ******** ****** ****** the ** ****** ***** ***** **** supporting *** ******* ******* ** *** or ****** ***** **** ****'* ******** can *** *********."
- "****** ********** ** ***** *****."
- "*** ******* ******* ** ****. *** cost ** ********* *** ************ *** new ******."
- "**** *** ********** ** ***** * new ****** **** *** *****"
- "*** *******, **** ***** ** ** the ******* ******. "
- "**** ** *** ******* # * concern."
- "****** ***** *** **** ********* ** what ***** ** ** ********. ** there ** * ***** ****** ************ gap, ***** *** *** ** ****** conductors ** ***** *** *** *** readers *** ********** ***** *** *****. Same ***** **** ***** ********, ***** they ** ******? ***, *** *** long *** **** ****** **** ** service *** **** ** ***** ** issue ** *** **** ******?"
- "**** ** ******** *** ******* ******* to ********* ****** ******* *******."
- "***** ***** **** ** *** ******* barrier"
- "**** ** *** ******* *******."
- "*** ********* **** ** *** **** and **** ** ******* ****** ***** are ******** ***** ** *** ******* system."
- "****- **** ****** ***** *** * large **********"
- "****. ** **** ***** *** **** end ********, ******** *** ******* ******* replacing ** ******* * *** ********** or *** ************."
- "**** ******** ** * *** *** replace ********."
- "******"
High **** ** ********* *******/******
******* ************ ********* *** **** ** and ***** ** ****** ****** *** systems ** * *******:
- "******* *** *******"
- "********* ** *** ****** ** *** existing **** *** ****** ********** *** be *******. ***** ** ** ****** just ** *** *** **** ** the ****** *** **** ** ***** before *** ********* ***** *** ******* available."
- "******* ******* *** ** ** ******* Cost ** *** *********"
- "**** ** *** ******** ****** ** usable *** *** *** ******"
- "******* *** ***** *****."
- "************* **** ****** *** ******** ******* (if **** **** ** ***** **** strikes ** *******)"
- "** *** ****** ** ***, ***** is **** ** ***** ** *** are ******** ** ** *********** - they ***** ** *** **** * network ********** *******."
- "****** ***** ***** ******* ** ** labeling ** ***."
- "*****, ******** ******* *******"
- "*** **** *** ****** ** ****** the **************"
- "****, ****** ** **** *****, ********** how ** *** **."
- "************* *****, ******* ***** *** *******."
- "********* * ****** ** ********* ******* it ***** ******** ******* ** ************, wiring, *** **********. **** ******* ** significant ********** *****. "
- "******** ******* & ** ****** ** a *** **********, *** ********* ** managers ** ***** *** ****** ******.
Migrating ***********
** ***** ** ******** ************ *** barriers, ******* *** ********* *********** **** the *** ****** *** ***** ********* as * **** ******:
- "******** **** ******** ***** **** ****** is *** ** *** ****** ****** to ****** *** ****** **** *** systems. **** ****** ********* ** * new **** ********** **** ********* ********* of ***********/** ****** ** ****** ***********."
- "*** **** ** *********/********** * ****** is * *********."
- "****** ******* *** **** ***** **** do *** ****** **** *** ******* trend ** ******** ***********."
- "**** - ****** **** - ********* its *** ****** ******* ******** ****** - *** ** *** **** ** that **** ********* ** *********** **** replacing"
- "****** ********** **** ** **-***** *********** "
- "**** & ****** ** ******** *********** / *********"
- "*****, ** ** ********* ** ****** and ********* ********* *********** ** ***** technology ** ****."
- "** ******* *** *** ******** **** re-write *** *********** ***."
- "*** ******* ******** *** **** ***** and ********. *** **** ** *********** in *** ***-******** ***** *** ****/***** already ** *** ** **** *** trying ** **** *****."
- "********** *************"
- "**** ** **-*************, *********** ****** ******** rules ** ***/********* ******** *** *** cost ** ******** **** ******* *** readers"
- "***** ** ****** *** ******* **** legacy *******, *** *** ***********/******** ******** for *** ***** ** ***********, **** Bluetooth *** ***-**** *******."
Redeveloping ************
******* ******** ********* *** ******* *** effort ****** ** ******** ************ ** new *******:
- "*****, ********** ****, **** ** ***********, existing ************"
- "*. ******** ************ **** ***** ******* (BMS, *****, *********, *** *****,***) **** can't ** ********** **** *** *******. 2. *********** *********** ***** **** ** scale."
- "*** ***** ************ ** ***** ***** that **** ** ** **-*********."
- "****, ********, ***********, ********** **********, ******** concerns."
- "*** **** ******** ** *** ***** deep *********** **** ****& **********, *** also *** *** **** ***** **** implementing * *** ***"
- "*** *** ******** *** ****** ******* systems *** *********** **** ****** *******, taking ********* ** ******** ** *** technologies, *** ********** ******* ********** ***************."
- "******** **** **** ** ****** ******, licence ***** *******. "
Existing ***********/***-********** **********
******* *********** ********** *** **** **** proprietary ******** *** ******** *** ** replaced *******, **** ****** ********* ***/** proprietary *********** ********* ** ******* ** transfer ** *** *******:
- "******** ************ *** **** ******* ******* hardware *********** *** ** *********** ********. "
- "*********** ******* *** **** ** ********* but *** **********."
- "*** ******* ******* ** ********* ** access ******* ****** ** *** ********. We ********* ******** ** ******* ** older ********."
- "**** ****** ******* *** ** **** cases ** **-****, *** ******** *** labor ***** *** ** ***********."
New ********/ **** *********
** **** *****, *** **** ** driven ** *** ********* *** ***** needed ** ***** ***** ** *** access ********, ********** **** *** **** is ***** *** *** **** ********* to *****:
- "****, ****** ** **** *****, ********** how ** *** **."
- "* **** ***** ** ***** ** be *** *** **** ******** **** is *** ******* ******* ** ********* access ******* *******. **** **** ** find **** ** ***** *** ** operate *** ******, ** **** ** time ** ***** ***** *****. "
- "***** *** *********** **** *** *******"
- "*** *****. *** ***** ************** ******* requires * ******** *******, **** ********* levels ** **** ***********. "
- "****, *******, ******** ** ***** *** operators"
- "******* ****. **** ***** ** ******** and *** ***********"
*******
**** ** * ******** ****** *** development *** ******** ****** ****** *******, as ** ***** **** ***** *** becoming **** ********* ** ******** ******* and ********* ***********.
** *** ***** ****, *********** ******** still ****** **** ****** ****** ************ of *** ********* ***** **** ******* within ****** *******.