Lifespan of Electronic Access Control Systems
By: Brian Rhodes, Published on Jul 01, 2014
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Comments (10)
Luis Carmona
Two main factors:
(1.) Being built on mostly solid state hardware, alarm panels and ACS equipment will usually have a longer life span than systems dependant on spinning hard drives, or tapes and tape heads for predecessor systems. When I worked at a newspaper company we had dumb terminals still way into Windows 2000 systems and servers.
(2.) What better has the industry offered? ACS systems are 10 years or more behind mainstream technology and alarm panels almost 20 years. So what really has the industry offered up in the way of improvements besides the most begrudingly given babysteps of progress?
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Robert Benness
Our experiance in the Perth CBD market has been that generally a building owner will retain their access control technology for at least ten years before considering a change to a new platform. With the advent of IP connectivity to controllers and the abilty to "flash" new firmware upgrades in some systems to card reader level we foresee newer systems will be in place even longer. The change in elevator technology to destination control has forced many building owners to replace their access control systems over the past three years since older systems generally do not have the intelligence to interface to these systems at a high level.
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Jonathan Lawry
Years ago, through a strange twist of fate, I found myself part of a small development crew which created the product now known as Honeywell Pro-Watch. One of the things we marketed (and I believe they still do) was the broad ability to support about a half-dozen other manufacturer's panels, not just Honeywell's Mercury-powered panels. We would go into sites supporting non-Honeywell boards for existing construction, with the premise that new construction would use Honeywell/Mercury panels, and older construction would be gradually replaced. While that generally proved true for greenfield work, the existing installations remained. To this day I am aware of hybrid sites where nearly all the system is on Honeywell/Mercury, but the orginal non-Honeywell panels, existing when PW was installed more than a decade prior, remain in place.
There are some truths in this industry:
First, access control is, at its best, invisible. At its worst, it is extremely disruptive. Workers don't necessarily know if a camera is down, a camera retains some deterent value even if it's down, and certainly workers don't need to be rebadged if you change out cameras, but everyone knows if a door isn't working.
Second, many door controllers are slaved to a host system or appliance, at which a "top-box" integration is usually implemented, extending usable life of older boards. I know of installations of 1980's-era panels, which nonetheless participate in modern IT integrations, due to logic implemented at the head-end.
Full disclosure: I now work at Mercury and of course our partners find value in our compelling features like SNMP, Zeroconf, TLS, biometrics, etc. That said, I know of end-user sites with 100 Mercury panels, and maybe 5 Thorn/Grinnel boards from the 1980's, but will not replace those 5 until they fail.
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Chris Hammond
I think this trend is about to change dramatically. With smarter devices, such as smart cards and readers, and the "internet of things" being deployed, technology obsolecense is introduced into the equation. The legacy of these devices that do not do much and just work allows for the long term use. With advanced technologies comes the much shorter life cycle of the components. In this world it is all about power of the processor and how long can you continue to support the old ones. Readers might work for 20 years but the software integration and smarts of the devices won't keep up with expectations. So, I think the trend will be cut to 5 years. Certainly under 10. The base system might not change but the world of "refresh" will become a part of the access control industry and a new life cycle will emerge.
The challenge is the mindset of the end user. "We just installed that system" - yeah 7 years ago. Companies must adjust to the life cycle change and begin to think about access control like any other technology based platforms they buy. This could mean many more subscription service models in lieu of capital investments.
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Undisclosed End User #2
Was looking back at this report for some research on the topic. Does anyone think things have changed since 2014? Are there any new regulations or guidance presented by DHS, DoD, ISO 27001, CTPAT, ASIS, etc. that would add to this discussion today?
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