Lifespan of Video Surveillance Systems Statistics
How long do customers use a video surveillance system before replacing it?
150+ integrators responded to:
On average, how many years do you estimate until a customer's video surveillance system is replaced? Why? What drives that?
This report reveals the results, including reasons for replacing systems, and highlights common themes and concerns.
*******
******* **% ** ******* *** ******** after *-** *****, **** *-* ***** being *** **** ****** ********.
***** **% ** ******* *** ******** in **** **** * *****, *** 12% ** *********** ********* **** *********** happens ***** **** **** ** *****.
*** * ****** ****** ******* ***********, or *** *********, ****:
- ********* *******
- ********** ***********
- ******** ******
***** *** ** ****** *********** ******* the ****** *** ********* *** *** many ***** ******* *********. *******, ** and ***-** ********** ********* **** ******* in ****** *** *** ** *******.
Equipment ******* / ********* ***********
*** **** ****** ******* *** ****** replacement **** ** ******** ** ********* failure, ** ********* *********** ** ***** hardware:
- "**** ** **********, ** ***** ***** the **-**** ****. * ***** ******* the ********* ** *** ****** ***** mostly ***** *** **** *** *********** and *** ********'* ********** *****.
- "*-** ***** *** **** *** **** of *** *** ** *******. ** will ********* ******* *** *** ***** year * ********* ** ****/*****. ** have *** ***** *-** **** **** on *** ** ******* ****** ** need ** ******* *** ** ****** camera ** **** *******/******** *****."
- "*-* **** *** ** ****** ** hard ***** ******** ** ***** ******** in *** *** *** *** ***** thing **** ****** ** ** ***** technology ******** ***** **** ****** *******"
- "*-* *****. ** **** ***** ** the ****** ** ***** ****** ** probably ***** ** ** ********/********. ** have ******* *** ***** ******* ** 10 ***** *** **** **** **** IP *******. ** *** **** **** were **** *** *** **** **** poor"
- "***** ******* *** ******* ***** ***** 7 *****. ***** ******* ********* ***** 5 *****. ******** ***** ** ** replaced ******* ** *****."
- "**+ ***** *********. **** ** *** complete ************ ** **** **** *** because ** ****** ***********. ****** ***** we ** * ******** *********** ******* "This *** ****** *** **** ******."
- "*** **** ** **** **** ******* 7 *** ** *****, ****** ******* of *** **** ******** ******** ** the **** *** ****** ******* *** old ** ********"
- "** *****. ** *** ******* *** although ** ** *********** **** **** on *******"
- "** *** ********* ********* ******* * - * ***** ***. ****** ******* of *** ***. ****** ***** ** fail, ***. ****, ******* ***** ******* bad (********** ******** *******)"
- "****** ** *****. ********* *******. ** doesn't **** **** ** **** ** analog *********."
- "*-* *****, *** *******, ****, *******, etc. *** **** ** **** ***, shape ** **** ** **** *********"
- "* *****. ** ********* *** *******, hard ****** ***. ***** ** ******* at **** *****"
- "*-**. ************, ***** **********."
- "* *****. *********** **** ** ** replaced ******** ********* ****** ******* *** 8 ***** ***** ** ** *** happy ****"
- "**** ***** ******* ** ********* ********* fails **** ****"
- "*-** *****. **'* ******* ****** ** the ****** *******."
- "***** * *****. ******** ****** ******* after ***** * *****."
- "* ** * *****. ****** *** reliability."
- "** *****, ******* *******"
**** * *********** ******** ********* *** to ***** ********:
- "******** * ***'* *** **** ** these ******* ***** ******** (** ******** installed) *** ** **********. *******, *****-******** will ** * ****** ** **** as **** *** *********. * ***** give ** * *-* **** *****."
- "****** ********* **** **** *********** ******* are **** ********* ** ********/*******/*****/****-******** ***************, 3 ** * *****."
*** ********** *********** ********** ****.
Technology ***********
*********** *** ** ************ ** ********** was *** ****** **** ****** *****, just ******** **** **** ******** *******. While********* ** ********* * ****** *** integrator *****, ** *** **** ************ ***** as * ****** ** ******* ** less **** ** ***********. **** ********* generically:
- "*-* *****. *******, ** ** ******* camera ********** *** ******* * ***** where *** ******* *** ************* ***** the *** ** ********* ******* *** cost ** *** *** ******."
- "*-* ***** *********, ** ******* ** the ********'* ***** *** ************. ********* we *** *** ************ ** ****** technologies ******* ****."
- "*-** *****. ** **** **** ***** may ** *********** ****** ** **** may **** ** **** ********* ** industry ************* ************."
- "** *** ** ****** ******* **** will ******. * ***** *********** * would *** ***** ***** ****** *** around ** *****. ******* ** **********."
- "* *****, *** ***** **** * have **** ********** ***** ************ *’** noticed **** ******** ********** ** * quarterly *****."
- "***** ***** ********* *********** ** ********** and ********* ********* ****** *******"
- "*****, ** ** ****** ** ** replaced ** * ***** ** ****. As ********** ********* *** *** **** for ****** ******** *** ****** ******* increase, *** **** ****** *********** ******* less. "
- "********* ***** ***** *-* ***** **** because ********** ***** ****. "
- "* ** ** *****. *** ****** in ********** ***** ******** **** ** year. "
- "** *****, *** **********, ****** ****** for * ***** *****"
- "*-* ***** ** *******. *** ******* increase ** **********"
- "*-* *****. ****** ** ********** & new ********"
- "*-* *****. *** ******** ** *** quality ** ******* **** ********* *** so **** ******"
- "** ***** ** ****. ** *** event **** ****** ********* ****** *********"
- "*-* *****. ****** *** ******* ** technology *** *********."
- "* - * *****. ********** ********."
- "* *****. ***** **********, ***/**** ** cameras."
- "*-* *****, ** *** ********** *** driven **"
- "** *****, ****** *** ** *** but **** ******** ************"
- "*-** *****. ********** ************."
- "*-* *****. *** ******** ****** *********"
- "* *****, *** **********"
- "* *** ********** *******"
Client ****** ***********
*********** ******** **** * ******'* ********* budget, ** **** *******, *** **** influential ** *** ***** * ****** is ********:
- "* *****, ********** ** ****** **** and *** ****** **** ******* ** require **. ******* *** *** ****** available ** *****."
- "*** ******* ******** ******** ***** ****** about ***** * ** ** ***** currently. * *** **** ******** ** IT ** ******** ** **** **** ownership **** *** ***** ******* *** putting ***** ******* ** *** **** life ***** ** ***** ** *********"
- "*-** ***** **** *** *********. **** last ****** *** *** ******** ********* starts ** *********** ****** ****. **** customers **** ** *** *** ******* of ***** ******* *** ****** ** those *** ******* * ** * years ***** ******* *******. ****** ** a *** ****** ** ****"
- "** *****. **** ** ****** *** driver. ** **** ** ** ** working, **** ******* ** *** **** interested ** ********* *** ******.
- "**** ** ***** *** **** ***** IT ********** ** ********* ********* ***** 3 ** * *****, **** *** becoming **** ******* ** **** ** a ******* ********* *** *********** ********. "
- "** *** **** ******** ** *** larger ******* ****** *** *********** ** a ********"
- "**-** *****. *** **** ** ****** one. *** **** ****** ****** **** work ******* ******** *** *** **** part ** * *****"
- "*-* *****. ********* ******* ** *** change *** ***** ************ ****** ****** it ** ****** ** **** ******** need * ********** *******"
- "** *** **** ***** * ** 7 ***** *** ********* *** *** diligent *** **** ** **** ** top ** ***** *****, ***** ****** will **** **** ** *****. **** and ********* ** *** ******* *******."
- "**** ***** *******, *** **** *****. Seen **** ********* **** ***** **** 10 **** *** ******. **** **** add ***, *** *** ******* *** existing"
- "**** ******* **** *** *********** ** a ********."
- "*** ********* *** **** **** * video ****** ** **** ** *** thing *****’* ***** **********, *+ *****."
- "*-* *****. ******* ********** ******** ** the **"
- "*-** *****. ******** ** * ****** purchase, ****** ****** ** ***** ***** assets."
* ***** ****** ** *********** **** reported **** ******* ** * ********'* business *** ***** ***********:
- "*** ********* **** ** ******* ***** systems ******* * *** ** *****. Most ** *** **** **** ******** upgrade ** *** ** *** ******** conditions."
- "** ********* ******* ******** ***** * years( *******, ***, ***, ***) *** cameras **** **** ** * *-** year ****** ** ******** ***** *******"
- "*-** ***** ** ** ******* ******** occur **** ******* *** ******. ** customer ***** *** ******** ** **** need *** ****** **********"
**'* *********** ** **** **** ***** a *-**** **** ***** ** **** common, *** **** ************ ********* *** Milestone ** * *****. *'* *** sure ***** ***** *******.
*** ****** ** *** *** ** updated ****** ** *** ******** ** access *******? *** **** ******* ** the ***** *** **** **** **** most ******* ********* ** ***** *** decades. ***** **** ********* *** ********* sooner **** **** *** ** ***** features, **********, ***.
*******, ****** *** *** **********. * queued ** ****. ** ***'* *** a ****** ** **** ** ******** until **** *****, ***.
*** ******** ** ****** * ** 5 *****.
***** **** *********** **** ********* ** the ****** ** ***** *** ***** cited **** ** ********* ****** ********
* ******* ** * *-**** ********* for *** ********* ******* **** *-**** CARE **** ** ***** ******** ******** over **** ****.