Lenel Improving Customer Support

Author: Brian Rhodes, Published on Feb 21, 2017

Lenel has faced significant criticism recently (see Lenel Partners Angry, Lenel Does Not Care, Worst Access Control 2016, Lenel Favorability Results 2017).

However, Lenel is making some major improvements, first noted by own of their customers on IPVM, and verified with other sources.

Inside, we examine what Lenel is doing to improve its customer support and overall position.

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Increasing *******

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Improved ***********

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Comments (3)

Undisclosed Integrator #1

02/22/17 08:14pm

** **** *** *** ******** ** **** ** ********* ******** relationship **** *****. ***...**** **** ******** *** *** ******** ****** improvements *** ******. ***** *******!!

Undisclosed Integrator #2

02/23/17 09:48pm

*****. **** **** **** ******* *****. **** *****, *'** *** techs **** *** ********* ***** ** *** ******* ******** ***** hold ***** **** ******** *** ****. **, ******** ******* ****'** implemented **** ** *** **** **** ** ******....***, ** *****.

Ross Vander Klok

IPVMU Certified | In reply to Undisclosed Integrator #2 | 02/24/17 01:42pm

**** ******! ** **** ** ** ***** ** **** *****!! ;-)

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