Interlogix Vs Hikvision TestedAuthor: IPVM Team, Published on Sep 08, 2017
UTC, a $50+ billion conglomerate, is one of the biggest players in fire and security. Within video surveillance, their offering today is Interlogix, repurposing a brand that many years ago was a leader in the security industry.
Today, Interlogix offers a broad line of IP cameras and recorders. How well do they work? And what are their differentiators?
Industry insiders have long known about Interlogix's relationship with Hikvision, something UTC hides. But is Interlogix just Hikvision product? Are they better or worse?
We tested an Interlogix TVT-5302 camera and TVN10c NVR vs. Hikvision to see how they compared:
Interlogix's TruVision product line (recorders and IP cameras) were mostly identical to Hikvision equivalent models with a few distinctions:
- Older firmwares: Interlogix uses older firmware than Hikvision models, using default credentials, with no secure activation process, and admin password reset still working via cracked code generator, security issues all now fixed in Hikvision firmware.
- No cloud access: Interlogix devices use port forwarding (manual or UPnP) only, with no option for cloud connectivity such as Hik-Connect/EZVIZ.
Interlogix's TruVision Navigator management software was notably different than Hikvision iVMS-4200, using a different UI, with support for older Interlogix recorders not found in iVMS. However, it had two major drawbacks:
- Stability issues: During testing, TruVision Navigator frequently crashed during routine tasks, such as adding cameras or loading web pages. These issues were present on every machine Navigator was tested on (three Windows 10 PCs and one Windows 10 VM). iVMS-4200 did not crash at all during testing.
- Licensing cost: In order to use advanced features such as web pages or access integration, users must license each seat of Navigator (~$500 USD). By contrast iVMS-4200 has no license fees for any features.
Because of these issues, those who simply wish to view TruVision devices are likely better served by iVMS-4200, as it is simply more stable and free, but lacks support for older Interlogix devices (non-Hikvision OEM) and Interlogix access (only Hikvision video/access devices supported).
TruVision Licensed/Hikvision License Free
TruVision Navigator is licensed per seat for "advanced features", including web pages, access control, and logical views, at a cost of ~$500 USD online. When not licensed, Navigator's basic functions (live/playback video and events) still work. By contrast, iVMS-4200 requires no licenses for any features.
TruVision Navigator/iVMS-4200 Feature Differences
Unlike the similarities seen in the camera and recorder web interface and physical similarities, Interlogix's TruVision Navigator does not appear to be a clone of Hikvision's iVMS-4200 client. Navigator uses a different UI, though core features are similar (both support saved layouts, maps, motion/analytic events from connected cameras, etc.).
Navigator has a few key differences compared to iVMS:
- Proprietary access support: Navigator supports event integration from Interlogix's TruPortal access, while iVMS-4200 supports Hikvision's recently released (in North America) access line. Neither support third party access lines.
- Web page support: Navigator allows users to add web pages to layouts, which may be useful for displaying weather, monitoring systems, or other platforms with web interfaces. iVMS does not have this capability.
- Older Interlogix recorder support: Also note that Navigator supports other models of Interlogix recorders than the TruVision Hikvision OEM line, such as the older GoVision line, GE/Kalatel DVMRe, or SymDec recorders, not possible using iVMS-4200 which supports only Hikvision recorders.
Web Interface Similarities
The web interface, aside from color, is nearly identical to the Hikvision interface, shown below. Appearance is actually even more similar to older Hikvision firmwares (pre-5.3), but cameras can no longer be downgraded to these versions for demonstration.
OUI Registration / SADP Discovery
The camera has the OUI 9C:F6:1A, which is registered to UTC Fire and Safety (United Technology Controls). Larger OEMs often have their own OUI assign to obscure the relationship their supplier, as UTC has done here:
Interlogix cameras on the same subnet may be discovered using Hikvision's SADP (which only discovers Hikvision firmware cameras). However, Interlogix's TruVision Device Manager discovers cameras across subnets (e.g., 192.168.1.XXX discovered from 172.20.xxx.xxx).
In our tests, the Interlogix TVT-5302 worked with Avigilon and Milestone via ONVIF. Exacq and Genetec both added the camera via direct driver. Note that both Exacq and Milestone specifically list the device as supported, but Avigilon and Genetec do not.
The device may be added as Hikvision to Exacq, as well, but the VMS simply changes its displayed name to Interlogix, shown below.
Cameras Nearly Identical
Physically, the Interlogix TVT-5302 is nearly the same as Hikvision's 23XX turret, with both using the same housing, whip, connectors, etc. The logo is essentially the only thing setting them apart.
The port layout of the Interlogix NVR is nearly the same as Hikvision's plug and play PoE NVRs. Note that the two units shown below are different sizes simply because of port count (Interlogix 4/Hikvision 8) but other ports are in the same location.
The Interlogix NVR includes front panel controls for playback, live, menu, and other functions, while Hikvision includes only status lights on the front panel (most common in recorders now). This may make Interlogix more usable for those using a local monitor where mice may be difficult to use, such as in small retail, etc.
No Cloud/Port Forwarding Only
In order to remotely view Interlogix recorders, port forwarding (manual or UPnP) must be used. There is no option for cloud access similar to Hik-Connect/EZVIZ found on Hikvision and other OEMs.
Interlogix's mobile app, called TVR mobile, has options only for local IP or DDNS connection, shown below.
Cracked Password Reset
Interlogix recorders' passwords may be reset using the Hikvision security code generator detailed in our report Hikvision Security Code Cracked. Entering a code from this tool in TruVision Device Manager resets the password to default (admin/1234). Note that Hikvision and other OEMs have removed this capability in new firmware.
Insecure Default Credentials
Interlogix devices still use default credentials (admin/1234) and do not require unique password creation, unlike Hikvision devices, which have required complex password generation since firmware 5.3 (introduced mid 2015).
TruVision Navigator Frequent Crashes
During testing, Interlogix's client software, TruVision Navigator, frequently crashed when attempting to add devices or maps, load web pages, and other common tasks. Adding devices via discovery tool (below) resulted in crashes almost 100% of the time. These issues were present on every machine tested. By contrast, Hikvision's iVMS-4200 client did not crash at all during testing.
Vulnerabilities Fixed in New Firmware
During our initial testing the password of the NVR was able to be changed using the Hikvision Security Code generator. Interlogix has since updated firmware to version 2.1.k and gotten rid of the security code input method of resetting a password. You must now send a generated file to support, who will then return a file that will allow a password change, shown below.
Interlogix has also gotten rid of the default credentials, a user is now required to make a unique password at first login.
The following firmware versions were used:
- Interlogix TVT-5302: V3.0 FP10
- Interlogix TVN1004: V2.1.i
- Interlogix TVN1004: V2.1.k
- Interlogix TruVision Navigator: 188.8.131.52
- Hikvision DS-2CD2342WD-I: v5.4.5 build 170119
- Hikvision iVMS-4200: V184.108.40.206 build 20170318
3 reports cite this report:
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