Most Wanted Improvements In Manufacturer Technical Support (Statistics)
Published Jun 21, 2018 14:34 PM
5 key areas of improvement and 1 clear wanted support feature were voiced by 140+ integrator responses to:
What improvement in manufacturer technical support would you most like to see?
This compliments our Best Manufacturer Technical Support 2018 and Worst Manufacturer Technical Support 2018 reports.
In this note, we explain these 5 key areas and why online chat is an integrator highly desired improvement for technical support.