Anixter Favorability Results

Author: Brian Karas, Published on Mar 28, 2017

Anixter's direct sales and integrator anger about it has been in the news recently:

In this report, as part of our distributor favorability series (contrast to ADI results), we share feedback from 150 integrators on what they like, and do not like, about Anixter, seeing how much of the anger over direct sales impacted the company.

*******'* ****** ***** *** ********** ***** ***** ** *** **** in *** **** ********:

** **** ******, ** **** ** *** *********** ************ ****** (contrast ***** *******), ** ***** ******** **** *** *********** ** **** **** like, *** ** *** ****, ***** *******, ****** *** **** of *** ***** **** ****** ***** ******** *** *******.

[***************]

Highly ******** *******

*** ***** ********** ************ ** *** ****** ****** * *** positive ******, *** **** ***** ***-******** ****** *** ******* ****** distributors, ***** **** ****** ** * ***** ****** **** ************. Anixter ****** ** ******* -**, ******* **** ** *** **** bottom ** *** *******, *** *** ***** ***** ****** ***********, who **** *** +** ** ******.

Direct ***** / **** ** **********

*** **** ******** ********* ***** ******* *** ***** ******** ** sell ****** *** ******* **** *********** *** ***-**** ********. ** have ******* **** **********, ************ *** **** *********** *** ***-**** ******* ***** ******, **********'* *** ******* ***-**** ****** *****. ***** ** *** **** ******* ** ********* **** *********** who **** **** *****, *** ******** ** ****** ***** ** not * ******** ** ******* *******, ** ******* *** ********* tried ** *****.

  • "***** ** *** *****,*********...***.******* ******** ******.**** ******* ************ *******."
  • "*** *** ** *** **** ** ** *** ******** ** we *** ** ****** *********** **** **** ** ********* ***** to **** ** *** *********."
  • "***** ****** **** ****, ***** **** ***** ** *** **** that **** **** ** ******* ******, *** ***** ****** **** never *****."
  • "**** **** ****** ** *** *****."
  • "*** ***** ******** **** ** ** ***** ** *** ** have ******. ****** **** **** ****** * **********."
  • "***** ** *** *****."
  • "****: ***** ****, **** *****, ****** ** *****, ******** **** end-users. ****, **** ****** *****. *******: ******** **** ***-***** *** much **** **** ***** ********** * *** **** ******** *** solutions ** ************* ********* *** **** **'* *** **** *** customer. ** **** ** **** ****** *** **** **** **. Also, *** ******* ** ****** ***** ***** **'** *** ****. Week ****** *****."
  • "**** ****** ** ********* ****** **** ******** *** ****** ******** a *** **** **** *** ******** ***'* ******* ****."
  • "* ***'* *** **** ** ***********!"
  • "**** ******* ******** **** *** *********** **** *** ******* **."
  • "*** *** ** * *********** ** * **********. *** ****."
  • "****: *******! *******: **** *** **** ********'* **** *** ******** them ** **** ********. **'** *** **** *** ***** ****** finding *** ***** * ****** ***** ******* *** **** **** directly ** *** ***-**** ****** ** **** *** **** ***** the ******* ** **** ** ****. ** ***'** ***** *** project *********** ******* ***'* **** *** **** **** **** *** the ***-**** ** ********** ** ** ****'** ******* **** ** sell ******."
  • "**** **** ****** ** * **** **** *** **** **** when * ** ** * ****."
  • "*** **** ******** ** **** ***** *** *** ******. **** compete ******* ** ** ***** ***** *******."
  • "********. ** *** **** **** **** ** **** **. ** have ***** ** ** ******** ******** *** **** **** ********* to **** **** **** * ************ ** * ********* **** to **** ** ******** (**** **** ***** ****** ****.) ** do *** *** **** ************ ** ** *** *** ** their **********, *** ** *** ***** ****."
  • "* **** ******** ******* ******* ** *** **** *** ******** and ** **** * ****** ** *** **** *** *** products *** ** ** *** ******. ** * *** **** outside ***** *** ******* ** ********, ***** ** *** ********, submitting ****, ***; **** ** ***'* ** ***** *** ******** with ***."

High ****** / **** ***** ******

******* *********** **** **** *******'* ****** **** ************* **** ************ and **** ***** ****** **** ************.

  • ********* *** ******* *** *** ****** ** ***'* *** *******. Anixter's ******* ** *** *** *****. **** **** **** ****** on *** ********* **** ** ** ** ** **********. **** claim **'* *** *** *** ***** ******** **** *******, *** I ***'* **** ***** ** ***. ** *** ***** "**** generation" **'** ***** **** ****** **** ***, *** **** * bogus ***."
  • "*****: - * ****** **** ************* **** *** ** ******* equipment ********: - ****** ****'* ** **** ** *** *** us. **** ***** ** ******* ** ** *** *** **** as ****."
  • "******. ****** ** **** ** *******"
  • "**** **** ** ** *** **** *********. **** *** **** for ******* ******* ***** **** ******* *** ** *** **** that ** ** *** **** ******* ***** ****** *** **** or **** ****** ** **** *** **** * ****** ******."
  • "** ********* *** **** *** ******* ******* *******, *** **** do **** ** **** ******* ***** ** ***** **** ** primary ************ ***'* ****. *** **** **** * **** ** compete **** **** *** ** *** ********* ***** **** ** absolute **** ******."
  • "******* - **** ****** *** **** ** *** *****"
  • "***'* **** ****** ******* *******, *** ******* ** *** ***********."
  • "*** **** *******, *** ******* ***'* ***********. *** ** ** local *****."
  • "** ** ****** *** *******. **** ******, *** ***** *** every *****."
  • "**** ***** *** **** ******* **** **."
  • "***** *****, **** ******* *** **** *******..."
  • **** *******, ********** ******** ****, ******* ** *****."
  • "**** ****** *********** *****. ***** ***** *** ******** ***** ******* for ************ ** ****."

*************

****** *** ******** ** ******* ******, ***** **** *********** **** is *********, ******* *** ****** ** ***** ************* ** ***** elements ** ***** ********. *********** ******* *** ******* ******** ****-******* 'advice' *** ************* **********.

  • "**** **** * ****** ******* *** - *** *** **'** never *** ****. *** **** **** **** *** *****."
  • "***** ******** *** *********."
  • "* **** *** ********** **** ** ******* *** *** ***** personnel **** **** ** ** ******* *** **** ********* *** knowledge ** **** **** **."
  • "******* *****! **** *** *** **** ************* ***** ** ****** we **** **** *** *** ********** ** ***** ******** ****. Anyone *** ** ***** ******* **** **** ** ** *****."
  • "******* ** * **** ****** *** **. ***** ****** **** outside ***** ****. ****** ***** ***** ** ********* ************ *** helpful. ******* ********** ******* ***********."
  • "********* *** ************* ******** ****** *******. ***** ****** ** ********* misinformation ***** ********** ** ***** *****. '*** **** **** ***** for ********* *******.'"
  • "**** ********** ********** **********. *** **** *** **** ** ******* with **** *** **** ***'* **** ** **** *** **** sell ** *** **** *** ** ** ***** *** **** regardless ** *** *************. ******* ** ** * ******** ***** with *** *******."

Positive ********

*** *** *********** **** **** ******* ** ** *****, ******* had ******** ********, ****** ***** ***** *** ******* ** **** more ******* **** ******** ********:

  • "******* ***** ** **** **** ******** **** ****** ** ***** notice. * **** *** *********** **** ************* *** ******* **** had ** ******."
  • "** **** * **** ************ **** *******. **** * ***** inside ***** ****** ** *** ******** ******. **** ***** *** responsive. ********** ********* *** ** *** ***** **** **** *******."
  • "** ******* * **** ****** ** **** ***** *** ************ equipment ******* *******. ** **** * ****** **** ************ **** them. ** *****, ***** ****** *** ** * ****** ****** than ******. *** *** **** ****, **** *** ****** ***********."
  • "******* **** *** *** ******** * **** *** ************."
  • "******* ** ** ***** ********* ** **, ** ** ***** it **** ** *** *** **** ** ***** ***** ** needed. ****** **** **** * *** *** **** ***** ****** sales ** ********* ** ***** *********** *'** ***** ********** *** them *** **** ** ** ** *********, ** ***** **** time *'** ******** ******* **** ****."
  • "******* * ********* ***** ************, ** ** * *********** ****** of ******** **** ******* ******* **** **** ******* ***** **** in *** ****** **** ******* ******** ************* *** ** **** we ***** ***** ***."
  • "*******, **** *** ****. **** *** ********** *** **** ****** to * ***** ******* ** ******** **** ** **** *** typically *** *********** ** *****. ** **** *** ****** **** them ******* ******** ** * ***** *** **** ** **** and **** ****** ***** *** ************ **** ****. ** *** several ***** ***, *** *** ***** ** *** **** ** will ****** *****."
  • "**** **** * **** ***** *** ****** ** ********. ***** pricing ** ****."
  • "*****: **** **** **** ****** ***** ****** *** ******* **** quotes ******, *** ******** ********** ********* ** ***** *** ******* levels. ********: **** ********* ***** ***** ***** "***********", *** ***** pricing ********* ******** ***** ****** ********* ********."
  • "******* *** **** **** **** "******* ******" ***** ***** ****** up, ******* ****** * *** ** ***** ** ***** ******* and ** **** ********* ** ******. ****, ** ******, ****** greatly ********* ** ***** ****** ***'** ******* ****, *** ******* has **** * ***** *** ** ******** *** **** ** the "***** ***** ***********", *** **** ***'* ****** *** ********** of **** ******* ******* **** ***** *** ************* ********. **** are *** *** ********, *** *** ****** ***********, **'* **** to **** **** **** *** *****."

Comments (8)

Thumbnail usa shield

Luis Carmona

IPVMU Certified | 03/28/17 01:54pm

** ***** ********* ******* ****** **** *** ****** *** *********** with ****** & **** ********** ** * ***. **** **** really ****** **** *****?

** ** *** ******** ********* , * **** **** *** be * ******* **** *********** * ***. ***** *** ******** is *** ******** *** ******** *********** **** *** ************, *** then ***** *** * ******* ** **** *** **** ** the ***********. *** ******** ** *** ******** ** ****** ****** behind *** ******* **, **** *** **** **** ** ** concerned ***** *** ************.

Undisclosed Integrator #1

03/28/17 07:35pm

** *** * ******* **** **** *********. ** ****** ** issue ***** ** ******* *** ******** *** ***** ***** ** cameras ******* **** *******. ********: "****? ****, ** *******'* ** happening *******."

**** ******* ***** ***** ******* ***** **** ***** *** **** the ***** ** ******.....***** **** **** **** ** *** **** their *****, "*'* *** ******! ** *** **** ** *** want! *** ***'* *** *** ******* ** ********** ** **** luck!" ** ****** ********** ********* *** ******* ** *** ********* the ********.

* ** **** **** *** ******* ******* ********* ** ******* caught ******* ****** ** *** ***** + ****** ** *** horizon. ***** **** *** *******.

John Honovich

IPVM | In reply to Undisclosed Integrator #1 | 03/28/17 07:42pm

** ****** ** ***** ***** ** ******* *** ******** *** found ***** ** ******* ******* **** *******. ********: "****? ****, it *******'* ** ********* *******."

***** **, ****, *** *** ******* ******* ******* ****** ** end ***** ;)

**** ******* ***** ***** ******* ***** **** ***** *** **** the ***** ** ******

*** *** ******* *** ****** ***? *** ** **** *******'* fault? * ** *** **** * ********** **** ***.

Undisclosed Integrator #1

In reply to John Honovich | 03/28/17 07:51pm

* ****** *** *** **** ** ***** ****** ********* ** our ********'* ****** **** *******.

******* ****** ** * ******* ***** ** ***** *** ****** for *** **** **** ** ******. ** ****** *** ***** because ** **** * ************** ** *** *** ******* ** keep ******* *******. ****, *** ********* *** **** **** **** price ****** ***** ***** ** **** **** ****** ***** *** Anixter *****. ** ***'* ****** **** *** **** ** *** multiple ****** *** ****** + **** ******, *** *********, ** have ** ******* ** ****. ***** ****.

John Honovich

IPVM | In reply to Undisclosed Integrator #1 | 03/28/17 07:53pm

******* ****** ** * ******* ***** ** ***** *** ****** for *** **** **** ** ******.

** *** ******* ***** ******* ** *** ****** ******* *********** or **** ****** ***** **?

Undisclosed Integrator #1

In reply to John Honovich | 03/28/17 07:57pm

***. **** ******* ****** ** ** ***** $*** ***** **** Amazon.

Thumbnail profile

Michael Gonzalez

03/28/17 11:14pm

* *** * *** **** ******* **** ** **** ** early **** **** **** * ********. ** ****** ** ***** our ******* **** ***** ******* *** ********** *********, ******* *** the **** *********** ** ******* **** ** ******** ** ******* and ******** *** *******.

***** ******** *** ** **** ** **** *** ********* ****** and ********* **** *** ********* **** **** ****** *** ** our ********* *** ****** ** *** *********** *** ******** **** requests.

* *** *** ******* *** ** ****** ******'* **** ***** us **** *****, **** ** ***** **** ****** **** ****** with ********** **** * ****'* ******* ** ******. * ******* it *** * ******* ***** ** ******* ** *** ****. After ******* **** ******* *'* ****** **** * ****'* ** it.

Undisclosed Integrator #2

03/29/17 02:37am

***... ****, **** *** ******, & ******* ******* ******, ****** routine ********** * ******.....

Login to read this IPVM report.
Why do I need to log in?
IPVM conducts unique testing and research funded by member's payments enabling us to offer the most independent, accurate and in-depth information.

Related Reports

The Dumb Ones: PSA's Bozeman On Cybersecurity on Jun 15, 2018
The smart ones are the hundred people who flew to Denver and spent $500+ on a 1.5-day conference featuring Dahua as a 'cyber responsible partner',...
Security Sales Course Summer 2018 on Jun 14, 2018
Based on member's interest, IPVM is offering a security sales course this summer. Register Now - IPVM Security Sales Course Summer...
Worst Features for Camera Installation (Statistics) on Jun 07, 2018
4 clear worst features for installing were identified by 140+ integrator respondents to: What feature(s) make a camera hard to install? The...
Top Features For Easy Camera Installation (Statistics) on Jun 05, 2018
Camera installation is the most fundamental and common task for video security technicians. Because of this, camera manufacturers market their...
Stats: IP Camera Dead On Arrival (DOA) Decline, Near Zero on Jun 01, 2018
New IPVM integrator statistics show that IP camera DoA rates have declined with zero dead on arrival units for many integrators and effectively...
Stats: Upgrading Cameras Far More Common Than Replacing Failed Cameras on May 30, 2018
The old saying "If It Ain't Broke, Don't Fix It" does not apply here. New IPVM statistics show that 60% of cameras that are replaced still work but...
Buy Arecont: Top Bid $10 Million Cash on May 22, 2018
Last year, Arecont had a deal for a purchase price of $170 million (see Failed Arecont China Acquisition). This year, Arecont has a deal for a...
Exacq Improving Technical Support, Responding To Integrator Complaints on May 21, 2018
Exacq had been a long-term favorite of integrators, but since their 2014 Tyco acquisition, Exacq has fallen in IPVM integrator studies (though...
Best Manufacturer Technical Support 2018 on May 21, 2018
While 5 manufacturers made the worst technical support 2018 list, only 3 stood out as providing the best technical support to 190+ integrators in...
Stealth / UCIT - Remote Video Monitoring Provider Profile on May 18, 2018
Can 2 remote video monitoring companies, Stealth Monitoring from the US and UCIT from Canada combine to impact the market and compete in a changing...

Most Recent Industry Reports

IPVM Vulnerability Scanner Released on Jun 18, 2018
IPVM is proud to announce video surveillance's first and only cybersecurity vulnerability scanner. This tool allows quickly and simply...
Hikvision Corrects False Cybersecurity Announcement on Jun 18, 2018
Hikvision has corrected a false cybersecurity announcement that claimed a British government-sponsored program endorsed the cybersecurity of...
July 2018 IP Networking Course on Jun 16, 2018
The last chance to save $50 on registration is this Thursday, June 21st. Register now and save. This is the only networking course designed...
The Dumb Ones: PSA's Bozeman On Cybersecurity on Jun 15, 2018
The smart ones are the hundred people who flew to Denver and spent $500+ on a 1.5-day conference featuring Dahua as a 'cyber responsible partner',...
Amazon Ring Launches $10 Monthly Professional Alarm Monitoring on Jun 15, 2018
Amazon's Ring has announced an alarm system with 24/7 professional alarm monitoring for $10 per month, a fraction of the $30+ per month traditional...
Axis Releases First New Access Controller In 5 Years (A1601) on Jun 15, 2018
It has been 5 years since Axis 2013 entry in the physical access control market, with the A1001 (IPVM test). Now, Axis has released its second...
Hikvision 12MP Fisheye Camera Tested (DS-2CD63C2F-IV) on Jun 14, 2018
Hikvision's DS-2CD63C2F-IV is their flagship panoramic camera, with a 12MP imager, 15m integrated IR, smart codec, and more. We tested the 63C2 in...
Four Major Outdoor Camera Install Problems on Jun 14, 2018
Over 140 integrators told us the top four camera installation mistakes that lead to unexpected problems and failures. Their comments often...
Security Sales Course Summer 2018 on Jun 14, 2018
Based on member's interest, IPVM is offering a security sales course this summer. Register Now - IPVM Security Sales Course Summer...
China Public Video Surveillance Guide: From Skynet to Sharp Eyes on Jun 14, 2018
China is expanding its video surveillance network to achieve “100%” nationwide coverage by 2020, including facial recognition capabilities and a...

The world's leading video surveillance information source, IPVM provides the best reporting, testing and training for 10,000+ members globally. Dedicated to independent and objective information, we uniquely refuse any and all advertisements, sponsorship and consulting from manufacturers.

About | FAQ | Contact