Milestone Ends Development of "Enterprise" VMS

Author: Brian Karas, Published on Sep 22, 2016

Milestone 'Enterprise' was one of the first enterprise video management software offerings, selected by many early adopters of IP video.

However, now Milestone is ending development of 'Enterprise' as it shifts its development efforts.

We examined, based on speaking with Milestone, details on what this means for XProtect Enterprise customers, options for migration and how this impacts the overall VMS market.

********* '**********' *** *** ** *** ***** ********** ***** ********** software *********, ******** ** **** ***** ******** ** ** *****.

*******, *** ********* ** ****** *********** ** '**********' ** ** shifts *** *********** *******.

** ********, ***** ** ******** **** *********, ******* ** **** this ***** *** ******** ********** *********, ******* *** ********* *** how **** ******* *** ******* *** ******.

[***************]

Two *********

******** ********** (***** **** ******** ** ************, ******* *** **********) are ***** ** *** '********' ********* *** ********. ****** * decade ***, ********* ********* * *** ******** (********* / ******), which *** **** *** ******** ** *** ************.

Enterprise *** ***********

**** ********** ***** ********* ** **** ***, **** ** *** features / ************** ********* ** ****** *** ***********. *** *******, Enterprise **** * ******/***** *********** *** ********** ******* ********, ***** is **** ******** **** ******** ********* ************* ************. ********* **** ****** *** ******** *******, ***** ********** **** not. ** ********, *** ******** **** ************ **** **** **** the *********/****** **** (*.*., *** ************'* **** *******'* *** ********).

Push ** ********* / ******

********* *** **** ******* ***** *** ********* ** *** ******** Corporate ******** *** **** * *****, *** ********* *** ******** Enterprise ******* * ** *.

Phase *** ****

*********** **** ******** ********** *** * ***** ********* ****, *** many ********* *** ** ****** ** ********* ** ****** ** a ********* ******** ******* *******, ********* *** * ***** *** plan **** **** ** **** ** ****.

******** ********** **** ***** ** **** ***** **** * ****, allowing ********* ** *** ********** ******** ** **** ****** *** servers ** ***** **** ****. ********* **** ** **** ** purchase ******** ********* **** ******** ***** **** ** ****, *** will ** **** ** ********* ********** ******* ***** ****** **** date ** **** **** ***** *** ******** ** ******* *******.

Bug ***** *** *******

******** *** ******** **** *** ** *****, *** ***** *** patches *** ******** ****** **** ** ******** ** ********* ***** Enterprise ** ***** ***** *********.

Migration ******* *** ******

********* **** **** ************ ******* ******* ********** ** ***** ** features, *** ****** ****** * ****** **** ** ** ******** and *************, *** **** ********** ***** ****** *** ** ***** two ********* *** * ********* ****. ***** ************ *** ***** similar *************, ***** *********** *** ******* ** * ********* ***** likely ** ****** ****** ****** ** ******, ***** ** **** of *********'* *** ********.

********* **** * **** **** ************ **** *** ********* *******:

  • **** ******* ** ****** **** ******** ** * ********** ***** of **** **** ** **% ***
  • ******** ***** ***** *********, *** ******** ** **% ********

********* ******* **** ****:

  • **** ******* ** ******, **** ******** ** * ***** ** Care **** ** ******** *****
  • ******** ***** ***** *********, *** ******** ** **% ********

***** ****** *** ***** ******* *** *** ** ****, ***** which ********* *** ***** ****** ** *******/*******, *** ***** ** so ** ******** *******.

Logical **** *** *********

***** **** ******* *** **********, ********* *** **** ***** ***** XProtect ** ********, *************** *** *** **** ***. **** ***** **** **** * ******** ** ******** ** 5, **** * ** ***** (*******, ************, ******, *********) ***** at ****** *********. **** ** * **** ********** ******* ****** and ****** **** ** ****** *** ********* ** **** *** right ******* *** *** **** *********** **** *******.

Competitive ********

********* *** **** ******** ** ***** ****** ****** ******, ****** and *********, *** *** **** ******* *****. **** *** ***** cut ** ******* ($**/*******) ***** ** * *** *** ******* Express *** ****** ($***/*******), ******* ********* ******* ** *** ***-**** market. **** ***** ***** ********* *** ***** *** **** ********* or ******* *********** ***** ********* ** **** ******* ***** ******* but ****** ******* *** ***** **** ** ******.

Comments (14)

What happens if you start with the free GO offering and have 8 camera. When you get camera #9, do you have to buy 9 licences?

That should read, what happens when you go from 8 channel "essential" to camera #9. Gotta buy 9 licenses or 1?

The first 8 licenses in Essential are always free. The 9th camera in Essential would cause you to have to purchase a $399/yr subscription, making that 9th camera fairly expensive. Or, you can look at it as $44/camera/year, which still is not a bargain compared to other entry-level VMSes.

The other way to look at it is with 9 cameras with essential it's 399/year but if you were to upgrade to Express for $758 ($69/cam $20/server 13/Care) and $117/year after that, Express becomes cheaper after 2-3 years:

3 years with Essential: $1197
3 year with Express with Care Plus: $992 (9 cameras)

Ess.16 cams / Expr. 9 cams / Expr. 16 cams
--------------------------------------------------------
1yr - $399 / $758 / $1332
2yr - $798 / $875 / $1540
3yr - $1197 / $992 / $1748
4yr - $1596 / $1109 / $1956
5yr - $1995 / $1226 / $2164
6yr - $2394 / $1343 / $2372

So then what will become of Xprotect Pro?

If its the old codebase, all the same arguments would apply for migration, no?

Corporate outsells Enterprise but how does that compare with Pro?

But, at lower cost than Enterprise and much lower cost that Corporate or Expert, Professional has now inherited most of the differentiating features from Enterprise, such as unlimited server count. And new features continue to be added despite the older codebase.

And new features continue to be added despite the older codebase.

Dan, what features is Professional getting these days? It seems most of th Milestone's new features are Corporate / Expert only (like Milestone VMS Adds H.265, SVQR, RAM Video Optimization and Milestone XProtect 2016 Released).

Many of the new features IPVM has covered are available in Professional as well as the Advanced products. Client hardware decoding, server side hardware usage improvements, ONVIF out, Mobile push notifications, Smart Connect. Release notes here. Since the same client software is used for all versions, I think this helps encourage propagation of client side features to multiple versions.

Wow $500 USD per year for a 9 camera system. That's insane. Can you run two Milestone servers with 8 channels each and connect to them at once?

Hang on? Its per year licensing for Essential?! What about express?

Good info Brian, and this is also a much needed strategy from Milestone. The "Enterprise" product is now increasingly a distraction in that product range, especially with the somewhat misleading name, as either of their Advanced series products (Expert or particularly Corporate) are massively superior for any actual "Enterprise" customer.

As a vendor partner who integrates with Milestone, we tend to avoid sites with large camera networks running an XProtect Enterprise multi-server solution, lots of challenges and lack of supported higher level functions compared with their newer generation Advanced products.

From our selfish perspective, hopefully most of the Enterprise customers take the advantage of the Expert/ Corporate migration offers... good value for what they'll get and much more future-proofed.

So can anyone take a guess at what the top-selling version of Xprotect is in either # of licenses, # of customers or # of dollars is?

I think they should remove the Expert version too and make the video transcoding function available for all paid versions.

Small interesting detail for those that have Enterprise and are thinking about upgrading to Expert taking advantage of the promotional offer on that:

You can not keep your Enterprise configuration and import that into Expert is some way. You'll have to rebuild from scratch.

For the integrators: if you convert your customers to Expert and are not advanced certified yet, you'll need to be since Expert and Corporate can only be sold by advanced certified Milestone dealers

Don't get me wrong, i think Expert is the way to go if you currently have Enterprise and the promo offer is a good one. Just felt that these two points should get somle attention as well

Login to read this IPVM report.
Why do I need to log in?
IPVM conducts unique testing and research funded by member's payments enabling us to offer the most independent, accurate and in-depth information.

Related Reports

Intersec 2019 Live Day 1 - Massive China Presence on Jan 21, 2019
There’s a massive presence from Chinese or China-focused video surveillance firms, chiefly Hikvision, Dahua, Huawei, and Infinova, at...
The IP Camera Lock-In Trend: Meraki and Verkada on Jan 18, 2019
Open systems and interoperability have not only been big buzzwords over the past decade, but they have also become core features of video...
Mobile Surveillance Trailers Guide on Jan 17, 2019
Putting cameras in a place for temporary surveillance where power and communications are not readily available can be complicated and expensive....
Avigilon Favorability Results 2019 on Jan 15, 2019
Since IPVM's 2017 Avigilon favorability results, the company was acquired by Motorola and has shifted from being an aggressive startup to a more...
Gorilla Technology AI Provider, Raises $15 Million, Profiled on Jan 15, 2019
Gorilla Technology is a Taiwanese video analytics manufacturer that recently announced a $15 million investment from SBI Group, saying this...
Arecont Costar Layoffs on Jan 14, 2019
Arecont Vision, a Costar Company, has laid off more than 10% of their workforce in a move the company described to IPVM as a result of "important...
Pelco Favorability Results 2019 on Jan 11, 2019
Pelco had a significant favorability problem amongst integrators in our previous study (see 2016 Pelco results). Now, in the first edition of our...
NTP / Network Time Guide For Video Surveillance on Jan 10, 2019
Inaccurate time can lead to missing or inadmissible video, yet this topic is often overlooked, with cameras and servers left defaulted,...
H.265 / HEVC Codec Tutorial on Jan 08, 2019
H.265 support improved significantly in 2018, with H.265 camera/VMS compatibility increased compared to only a year ago, and most manufacturers...
IPVM Best New Products 2019 Opened - 70+ Entrants on Jan 07, 2019
The inaugural IPVM Best New Product Awards has been opened - the industry's first and only program where the awards are not pay-to-play and the...

Most Recent Industry Reports

The IP Camera Lock-In Trend: Meraki and Verkada on Jan 18, 2019
Open systems and interoperability have not only been big buzzwords over the past decade, but they have also become core features of video...
NYPD Refutes False SCMP Hikvision Story on Jan 18, 2019
The NYPD has refuted the SCMP Hikvision story, the Voice of America has reported. On January 11, 2018, the SCMP alleged that the NYPD was using...
Mobile Surveillance Trailers Guide on Jan 17, 2019
Putting cameras in a place for temporary surveillance where power and communications are not readily available can be complicated and expensive....
Exacq Favorability Results 2019 on Jan 17, 2019
Exacq favorability amongst integrators has declined sharply, in new IPVM statistics, compared to 2017 IPVM statistics for Exacq. Now, over 5 since...
Testing Bandwidth Vs. Low Light on Jan 16, 2019
Nighttime bandwidth spikes are a major concern in video surveillance. Many calculate bandwidth as a single 24/7 number, but bit rates vary...
Access Control Records Maintenance Guide on Jan 16, 2019
Weeding out old entries, turning off unused credentials, and updating who carries which credentials is as important as to maintaining security as...
UK Fines Security Firms For Illegal Direct Marketing on Jan 16, 2019
Two UK security firms have paid over $200,000 in fines for illegally making hundreds of thousands of calls to people registered on a government...
Access Control Cabling Tutorial on Jan 15, 2019
Access Control is only as reliable as its cables. While this aspect lacks the sexiness of other components, it remains a vital part of every...
Avigilon Favorability Results 2019 on Jan 15, 2019
Since IPVM's 2017 Avigilon favorability results, the company was acquired by Motorola and has shifted from being an aggressive startup to a more...
Gorilla Technology AI Provider, Raises $15 Million, Profiled on Jan 15, 2019
Gorilla Technology is a Taiwanese video analytics manufacturer that recently announced a $15 million investment from SBI Group, saying this...

The world's leading video surveillance information source, IPVM provides the best reporting, testing and training for 10,000+ members globally. Dedicated to independent and objective information, we uniquely refuse any and all advertisements, sponsorship and consulting from manufacturers.

About | FAQ | Contact