Worst Camera Manufacturers 2020

By: IPVM Team, Published on May 06, 2020

Which camera manufacturer have integrators had the worst experience with in the past year? 200+ integrators told us.

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200+ integrators answered, and there were minimal changes in the negative responses from our 2018 survey, the 2nd and 3rd worst swapped places. While the 3-time worst manufacturer achieved its fourpeat, the largest group of responses indicated no bad experiences.

In this report, we share detailed feedback from integrators and examine key themes impacting the overall market.

This is the first year IPVM tracked responses from inside and outside the US.

***** ****** ************ **** integrators *** *** ***** experience **** ** *** past ****? ***+ *********** told **.

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***+ *********** ********, *** there **** ******* ******* in *** ******** ********* from ******* ******, *** *** *** 3rd ***** ******* ******. While *** *-**** ***** manufacturer ******** *** ********, the ******* ***** ** responses ********* ** *** experiences.

** **** ******, ** share ******** ******** **** integrators *** ******* *** themes ********* *** ******* market.

**** ** *** ***** year **** ******* ********* from ****** *** ******* the **.

[***************]

Top *******

******* ******* *** #* worst *** **** ********* was *****. ********* *** net ******** ******* *** US, ***** ******* *** cited ** *** ***** inside *** ******* *** US. ******* ******** ******** though, ** ******** ** Arecont, **** ** ***** problems *** ******* ** products ************ ** ***** past *** ****** ******* issues ***.

***, ** *** ******** side, *** ****** ** integrators ********* ** ******** was ******* **** ******* and ********* ******** ********* combined, * ***** **** 2018 **** *********.

***** ****** *** ******* worst *********:

********* - *** ********** net ******** ******* *** US, * **** **** for *** *******. *******, Hikvision ******** **** ******** responses **** ******* ** the **, *** ******* received ** *********, ******* Hikvision *** *** **** negative.
***** - ************* **** negative **** ********* ** Arecont, **** ******** **** as **** ******** ********* than ********* ** *** outside *** **.
**** - *** ***** scored **** ****** *******, received **** ******** ********* than *****

*******

******* *** ******* ***** in *** ******* *** US. *********** ***** ******* issues, ************ ***** ********, firmware ****** *** ******* poor ***** *******:

"*******. ******** ***** *****-**** cameras ******, *** ******* did *** *** ********** installed *********. ******/******** **** terrible. *** ** ***. trim *****/******."
"******* ******, ******** ********, have ***'* **** *** the **** ** *** back **** ****** * couple ** ******"
"******* ********* ** ** the ***** ************ **'** worked ****. ** *** to *** **** *** at ***** ***********"
"*******. ****** *******. ** many ********. *********, **** going ****** ********* **** with **** **** **** fail. **** **** ****"
"******* ** ******** / hardware *** ******** ** all ** *** ***** Image ******** *****"
"**'* ****** *******. **** continue ** ** ********, from ***** **** ******* to *** ******* ******"
"******* ******, ******** ********, have ***'* **** *** the **** ** *** back **** ****** * couple ** ******"
"******* ****** ***** *********** rate ** *** *******. Also **** *** ** the *** ******* ****"
"*******, *** ******* *** poor ******. **** ****** engineering ******"
"** ***** **** *** many ****** **** ******* and **** ***** ******* line"
"******* - **** *** cameras. ***'* *** ******* again"
"*******. ** **** ***** like ***** *** ******* are *** ********"
"******* - **** **** build *******"
"*******. * **** *** cameras *******"

******* ******* ** **** has *** ************ *** limited *** *****, **** of *** ******** ******** reflects ***** ** **** performance, *** *********** ****** problems. *******, **** ********* clearly ********** ****** ********.

*********

***** ********** ******** **** overall ******** ********* **** Arecont, ********* *** ** their ************* ****** ***, they **** ******** ********** favorable ******** *** **** a *** ******** ******* the **.

*** **** ******* ****** in *** ******** ********* were **** *******, ********/*** interface ******, *** ************* concerns:

"*********. * ********* ** once *** ****'* **. I *** ** ** back ***** ** ******* it *** ********* ******. Very **** ***** *******. Hardware ** **** ***** and ******* **** ****. Had ** ******* ** after * ****."
"*********. ** *** **** as * ***** *** product *** **** **** great **** ** *** time. ******** ***** ****-*** to ********** ******* *** interface. ** ***** ** just ***** *******."
"*** (*********) *** **** issues *** ******* ********* dropping ***. ********** **** work ****, *** *** error **** ****** **** not ******* ********* ******** it *** *** *****"
"********* ******** ****** ** use ******** ******** ******* plugin ** ********* ******** Awful **** **** ****, to ***** ****** *** first **** ** ****** only, *** *** **********, and ***** **** *******, you ******'* ****"
"*********, *** * ****** of *******, **** **** put ** ******* ***** ago, ** *** *** of * ******. ** no ****** *** ** Hikvision ****** *** **** 2-3 *****"
"********* ******** ****** **, making ******** **** ********, but **** ** *** the ***** ***** ** the *****"
"********* **** ** ****** firmware/Change ********/*** **** ****** from *** ******. ********** and ******."
"********* ******* **** *** very ******* ****."
"********* - **** **** failure ****."
"*********, **** **** *** victim ***** **** **** call"
"*********. **** ********."
"*********. **** ********* ****"
"*********, ******** ********"

* ***** ****** ** responses ********* ******** ******* to *** ** ********** ban *** **** **:

"*********. ********** *** ***"
"*********, *** **** *** press"
"*********. ******?"

****

**** ******** *** **** positive ********* ******* (*********** ****** ************ ****), *** **** *** more ******** ********* **** Dahua. *********** ********* ****** with ****** ********:

"****. ** **** **** many **** *****-* ***** with ********* **** ***** out ** *** ******** are ******. *** ***** had ** *** ** 10 ***** ** ***'* day ***. *** ******** power ******** ***** **** the ****** ** *** PTZ ** *** **** common *******"
"****. ***** ***** ******* at *** *** **** had ** ** ******** multiple ***** ** **** location ***** **** *** their ********** ******* *********. Cost *** ******* * fortune."
"*** ****** *********** **** year **** ** *** gave ** *** **** trouble *** ************ ****. Their ***** ****** *** the ***** **** ******** accounted *** * *********** number ** ******* ***** throughout ******** *****."
"**** ***** **'** *** a ***** ** ***** imagers (*****'*) **** ** the ***** ***** ** just *** *** ** RMA *** **** ******* it."
"**** - *** * run ** *** ****** domes, **** ******* **********. AXIS ******** **** *** no ***** *************. "*****, let ** *** *** lunch""
"**** *** * *********-******* control ***** ***** *** to ** ************ ********** early **** ****."
"** ***** **** **** but *** ** ** several ***'* ** * bad ***** ** ******* that **** ***."
"****, ** *** **** of ******* **** ** several ****. *** **** did **** ** *****"

* ***** ****** ** responses ******** ***** ******* problems:

"**** ******* ** ******* and ****** ****** *** end ***** - **** may ** ***** *** we ***'* **** *** time ** *** ******* to ******* ** *** the ***** ****** -*** worth *** ******"
"****. ******* ****** *** lack ** * *********** to ** ********** ** help ******** *** ********."
"**** - ********** ** obtaining **** ******** *** Partners ** *********."

*****

*****'* ******** ********* **** down ************* ******** ** 2018, *******, ******** ********* were **** ***, ************ in *** **. ***** was * *** ******** outside *** **, ******* slightly ****** **** *********.

*********** ***** ****** ******* and ******** ******** ** primary ********:

"***** * ***** ****** and *** ******* ******* seemed ****** ********. **** are ********* ** ***** with *** ******* ** the **** ** *** camera ******** ** *** mounts ** *****."
"*****. ** ********* *** IP ****** *** * local **** ** ****. I ***'* **** *** words ** ******** *** bad *** *** ***** quality. *$ *** ****** camera *** *** **** better."
"*****, ******* ** *** intercom ******* **** ***** by * ***** ********* specialist ******* *** ****** that **** ****** **** got * ********* *****"
"*****, ******* ***** ** the ****** ****** ** higher-end *******. *** *** of ***, ** ****** within * **** ** installing, *** ***** ** PTZ ******* *** * problem ** ****."
"***** ******** ******* ******* brick ******* **** ******* non ******** ****** *** purchased ************ **** ***** and *** *** ***** same ***** **** * reseller"
"*****/***. ***'* *** *** firmware *** * ******** system."
"*****. ******* ********, ****** dying, **** *******"
"***** - ******* **** all *** ****."

***************

** ****** ******* '******' problems ** ****** *** as *** ********** *** matured *** ***** *** fewer ******* *************.

*******, *** ******* *** the ******** **** ****** shift ** ** / 'smart' ******* **** *** next *** *****.

Comments (21)

Undisclosed Manufacturer #1

05/06/20 04:38pm

* ****** ** ***** are ***** *** ***** camera ************* **** ***** fully ********* *****-******* ** Arecont ******* *** ******* for ** *********** ** Omni ******?

David Morgan

In reply to Undisclosed Manufacturer #1 | 05/06/20 04:45pm

****** *** * *** PTRZ ***** ****** ****** available ***. *****, * said ** *** ***.

Guilherme Barandas

In reply to Undisclosed Manufacturer #1 | 05/06/20 10:23pm

******, *******...

Steve Bukoski

In reply to Undisclosed Manufacturer #1 | 05/07/20 12:25pm

* ***** ****** ****. PNM-9084Qz

Clint Guethlein

IPVMU Certified | In reply to Undisclosed Manufacturer #1 | 05/07/20 02:09pm

****** *** ** ***** one *****-****** ********* ****. I ***** ** ** this ***:

*- *** *-** 360° * ****

Undisclosed Integrator #2

05/06/20 05:01pm

*'* *******, ** *** number ** ********/********** ******** to *** ***** ****** sold? ** ****** * is ** ***** **** popular **** ****** *, and ** *** * times *** *******/********* ****, it's ***** ******?

Undisclosed Integrator #3

In reply to Undisclosed Integrator #2 | 05/06/20 06:04pm

******* ** ** ****:

“***** *** **** *** kinds ** *********: *** ones ****** ******** ***** and *** **** ****** uses.”― ****** **********, *** C++ *********** ********

Undisclosed Integrator #2

In reply to Undisclosed Integrator #3 | 05/06/20 06:29pm

***** *****, *** *'* not **** ** ******* the ********.

Undisclosed Integrator #4

In reply to Undisclosed Integrator #2 | 05/06/20 07:47pm

****'* **** *******. ************* with ***** ******* ***** to ****** ** ***** numbers ** **********, ******** the ******* ** *** complaint ****** ******** ** afforded ******* ******. ****** with *** ******** ** multiple ******** ****-******* **** result ** ***** ***** are **** *********** **** not ****** *** ***.

John Honovich

IPVM | In reply to Undisclosed Integrator #2 | 05/06/20 09:10pm

*** ****** ** ********/********** compared ** *** ***** volume ****?

**, ** *** **** way, *** ******** ***** (e.g.,******** ****** ************* ****) *****'* ****** ** sales ******, ** ** not ****** ** ***** volume ***** *****.

***'* **** ****, *.*., is **** '*****' **** Axis ** ********* ** 2020? ***** *** ** few ****** *** ****.

*** **** ** **** survey *** **** ** the *** **** ** run ** (*** ********,****,****,****) ** ** *********, among ****** **** **** of ****** *** ***** they *** *** **** problems.

Undisclosed Integrator #2

In reply to John Honovich | 05/06/20 09:16pm

** ****** ***** *****. We're *** ******* ** absolute ********** ** ******** here, **'* **** * most ********/**** ********* ***** of *******/******, ************ **** to **** *** ***. Thanks ****.

Undisclosed Manufacturer #6

In reply to John Honovich | 05/07/20 12:44am

** *** **** *** for *** **** *’** file **** ***** “*** publicity ** **** *********!!”

Undisclosed Integrator #4

05/06/20 03:47pm

** * ********* *** I **** ******* **** their ********/******** ** *** worst **** ***** **** and ****** *****'* ********* with ***** ******** ** the ******* ************. * wish * **** * fly ** *** **** at ***** ** ******* I'd ****** **** **** insight **** *** *** why **** ** (** don't **) ******, **** export ***** ** * usable ****** **** *****'* require ******* **** ** convert ***** *** ***'* get ** ******. *** GUI ***** *** *****'* give *** *** **** options ** *** *** with *** *** ********* (which ******** ** ******** plugin). ***-******* ** ***** and ****** ********** **** only *** "*****" *** device ********* ******* **** other *****, *** ************* are **** ** *** setting ** *** "*****".

*********'* ********* *** *********** poor. * *** *** camera ** *** **** of ** ***** ** alert ** ********* ********* with * ** *** filtering **** *** * 30% ***********. * *** to **** ** *** because * *** ******* constant ************* ** ** phone ***** * ****** that *** ********* ***** 5% ** *** ******** zone. * **** **** hopes **** ****'** ******* figured ****** *** **** the *** *** ** Acusense *** ***'* **** my ******.

********-**** ****** *'** **** plenty ********* **** *** majority ** ***** ****. I've ********* *** **** just ***** ********** **** have ** ***, **** 8" **** ** ***** Express. * ****** **** their *** ************ *** the ******* ****, *** their ***** ****** ***** very **** *********** *** features *** *** *****. Always ********* ** **** at ***, *** *********'* launch ********* *** *** products ** ******* ** impressive. * **** **** they'd *** ***** *** together ** *** ********/******** side ** ******. *** admittedly * *****'* ********* a **** ****** ** their ******** ******** **** larger ***********, *** * have *** ** ******* anything ****'* ***.

Undisclosed #7

In reply to Undisclosed Integrator #4 | 05/07/20 12:35pm

******* ** ** **** easier ** **** ******** than ********. ****, *** can **** * ***-***-*** copy ** * ***** of ********, *** **** does *** **** *** the ****** **** *** the ******* ** ****** and ****** **. ******** is ****** **** * bunch ** ********** ********* together, **** ****** ** copy * ****** ******.

******* ******** *** ***** clones ** ***** **** successful ******** **** **** come ****** ****. ****** do ** *** **** true ********** ** ******** come *** ** *****.

Undisclosed Integrator #8

In reply to Undisclosed #7 | 05/07/20 01:28pm

****** **’* ******** ** identify *******...

Undisclosed Integrator #4

In reply to Undisclosed #7 | 05/08/20 06:57pm

*'* *******. ***** ******* did ********* **** ** come *** **** *** ColorVu, ***** ***** **** the ***** ***** ** one ** *** **** performing *****-*** ***** ***** cameras**** *** ******?

Undisclosed #5

05/07/20 12:03am

***** ***** **** ******* commentary ***** *** *** exact **** ******** ******. It ***** *** **** look ***** **** ** is

Sean Patton

IPVM | In reply to Undisclosed #5 | 05/07/20 01:57am

****** *** **** ***** comment **, ** ******* the ********* *** ********* the ******** ***** *** not ********. ** *** just * ********* ****-***** when ********** *** ********.

Undisclosed #7

In reply to Undisclosed #5 | 05/07/20 12:36pm

*'* **** ***** ***** have **** **** ****-******* comments ** *** ***** were *** **** ****** to *** ***** ******* cameras *** *** **** to *******.

Undisclosed Manufacturer #9

05/07/20 04:43pm

** ***** ** *********** to *** *** *********** split *** *******'* ***** Can'tera ******* **** ****** the ****** ******* ****.

Jorge Lozano

Condortech Services, Inc.
05/07/20 05:43pm

* ** **** *** keep ******* ***** *****, we ** *** **** to ** ******** ***** certain ************* **** ***** their ******** **** ******* according ** ***** *****, but ** *** *** of *** *** ** is *** ********* ** integrator **** **** *** for *** ************. *** Company *** * *** experience * ***** *** with *** ** *** major ************ ** ******** duress *******, ***** ** the *** ** *** installation; *** ******* ***** up ********* *** ****** system ***** ** *** not **** *** *****.

* ** **** **** IPVM **** ******* ***** electronic ******** *******, ** will **** *** ********* of ********** *** ********** a ***

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