Managed Video Services UL 827B Examined

Published Jan 09, 2019 14:25 PM

Historically, UL listings for central stations have been important, with UL 827 having widespread support.

However, few central stations have adopted UL 827B, the companion listing for managed video, which debuted in 2015.

In this note, based on our interviews with UL, and monitoring stations that have obtained 827B listing as well as those who have not, we examine:

  • Who has UL 827B certification?
  • The key differences between UL 827 vs. UL 827B
  • Pro case for 827B
  • Con case for 827B
  • Getting 827B certification
  • Certification timetable
  • Up-front and recurring costs

Executive *******

******** ** ****, ** *** *** of ****, **** * *****-******* ********** centers *** ****** *** *************. **** is **** **** **% ** *** 65 ********* ****** ** ******* ********* ** ********* ******** ******* video ********.

**** ******* ******* ********** *** ********** reasons *** ** *** *** ******* include **** ** * ***** *********** ** you **** ******* *** *** ********* requirements ** ** ***, ********** **** 827B ** *** ******** ** ********* or ****.

*******, **** ***** **** *** ***** requirements ** **** **** * ********** to ******* ***** ******** ************ **** 827 **** *** ******. ** ** that ********** **** **** **** *** difference ******* ******* *** *******, *** 827B *********.

**** ************* ** **** ********* ** North *******.

********

***** *** * ****** ** ********** centers *** ***** ******* ***** ********—***** verification, ***** ***** ******, ***** ******, and ****** *****, *** *******. **** compiled ********** ** ********* ******** ***** ******** in ****. *** *** ** ***** *********—** even **** ** ****—***** *** ** 827B *************. *** ***? **** **** the ******* ******? **** **** **** certification ***** **** ********* ** ******* video ******** ****? ** ******* *** certification ***** *** **** *** *******? Based ** ***********/******** ******** ************* ******, ** ******* ** **** ** the **** *******.

Who *** ** **** *************?

*** ********* **** **** ******* ************* for ******* ***** ********** ******** *** be ***** ** ** ******* **** ******** *** ******** **** "****" in *** ****** ***** (****: ******** login). *** ****, ** ** **** publication, **:

** ********, *** **** ******** *****~ *** ************* **** ** ***.

UL *** **. ** ****

** **** ** *** ****** ************* for ******* ***** ********, *******, *** two ************** *** ***** ********* ******** because ** ***—*** ************* *** *******-******* Alarm ********—** ******* ******** ****** ****. Though ****** ** ***** **** ******** the *** **** ** *******, *** do *** **** ** *** *** certified ** * ************ ** ****. However, **** *** ** ***** ***** many ** *** ************—**********, *************, ******** and **********, *** *******—** *** ************* **** to ** *** ** ********* ** 827B *************.

**** ***** **** *** ******-***** ********** about *** *******.

**********'* ********* **** ********* ****** ********* [**** no ****** *********] **** ** *** ******** backward ** ***** ***** ***** **** without ***:

*** *********** ******** ** '*** *** 827 ******* ** ***?' ** ***’** not, **** *** **** **** **** searching ** **. *** ******** **** to ** **** *****. * ** the ***** ** **** ********.

*******, ***** ****** *** *** ***** point ** **** *** ** ******* a ******** *** *****-******** ********** ******* so **** ***** *** **** ** go ******* *** ** *** *** UL **** (***** ****** ******* ******* automation ******** ********. ** **** *** rolled **** ** *** ** *** most ****** *******.)

Pros *** ****

**** ***** [**** ** ****** *********], CEO, *** ******* ** *** *******-********** *********** ************ ******* *** ******* *** * worthwhile investment ** **** *** *****, ****** it *** "***** ********," *** *** Elite **** "**** * ****" ** complete. ***** **** *** ************* ******* customers *** *********** ****** *** ** exceeded ***** ****** ************ **** ** building ********** *********, ********* ************ ****** networks ** **** ******:

*** ******* *** **** ******* **** we **** **** ********* *** **** or ****** ************. * **** ** the ****** ******** *********** ** ******** a ********** ********* ************ ******* ** each ******'* ******** ** ******* ***** breaches.

***** **** ***** ***** **** ************ for ***** ** * ****** ******** as **** ** ************ *** ***** redundancy ************.

***** ** ********** ******* **** ******* managed ***** ******** ****** ** ******* with *** ***** **** ** ****, both ********* *** ***** **** *** since *** ******* *** **** *** trust *** ** ****, **** **** signify **** *** ****** ******* *** gone ******* **** ***** *******. ***** said *** ******* ****** *** ********** center's ********** ** *** *** ********:

*** ***** * ****** **** ***** livelihood ** * ******** ******* **** is *** **********? *** ****** ******** company *** * ********* **** *** responsibility ** ** ******** ********* *** inspected ** ******* **** **.

********* **** *** ******* ****** *** certificated ******* ***** ******* **********-*** ******** despite ********** **** ***** *******:

** **** ******* ******* *** ******** is *************** *** ************ ******** *** capable ** ************ ******* ********** ********** such ** ***** ******, ******, ***. It **** ******* *** ****** **** delivery ** ******-**** ***** ********** ******** is ***** ********* ** * ******** professional ********.

827B **********

**** ***** **** *** *** ***** monitoring ******* *** ***** ******* ***** services ** ***** ****** ********* *** have ****** *** ** *** *** 827B *******.

***** ********** ** ********** *** ********** ****** Hertel [**** ** ****** *********] ******* ******* *** (***) ****** *********** *******/********** *** ******* Center ******* ***** ******** [**** ** longer *********] **** *** **** **** ** the ** ********* **** ******** ****. 

****** **** ***** *** ** **** value *********** ** **** **** **** beyond **** * ****** ***** *** from *** ******** ******* ** ***, especially ***** **** *** *** ******** by ********* ** ****:

**** *** ******** ** ** * separate **** ** *** ******* ***** only ******* ****** ******* **** ** the ************ ** ***. ** ** personal *******, *****'* ** ****** *** a ******* *** ******* ******* ** get ****. *** **** ***** ***** more **** ******* ** ** *** marketplace ******** ** ** ** ********* companies ********.

******** **** ***** *** * ***** proposition ** **** ************* ** **** it ***** *** ****** ****** *** done *** **** *** ******* *** their ********* *****. * ************* ***** a ****** *** ****** ** ******** engaged **** ****** **** **** **** the ********* ** ******* *** ******** they *****:

** ***'** ***** ** ******* ***** there's * ********* ************* **** *** don't **** ** **** ** ***'** just ********** ******. *** ***** ** 827B, ** **** ** *** **** this *************, ***'* ****** *** **** and ******** ****** *** **** **** bandwidth ************ ***.

*******, ** ***** ** *** ********* specifics ** *** ********* *********** ** 827B *** **** **** ** ** not **** ** ******** ********* ******** be ********, ** ** **** ** applicant **** ******* ***** ********* **** to ** **** ***** ************ **** not ***** ****-*****:

********** ** ********* ** ******** ***** will ***** ******* ** ** ****** and ******* *********. *** ********** ** utilization ** ** ** ********* ** 20% **********, ******** ** **% *** going **. ** ********* *********** ******* 80%, ** ******** **** * ******* 15-minute ********, ********* ******* ***** ** notified.

*********, **** ******* * ********** ********************* ***** ********* *****, *** **** listing **** *** *********** **** **** they******** **.

****** ** **** **** **** ** what **** ** ****** ****** *********** is ** ***** *** ********** ******* for ********* *******:

*** ********** ********* ************ ** ** 827B *** ******** ** ****** *** monitoring ******* ********* ******** ** *** communication ******* ** **** **** **** growth. Compliance **** **** *********** ** *********** through * ****** ** *** ************* of *** ******** **** ** ****, and *** ***** ** ******* *** reports ****** ****** ******.

***** ******* ***** *** *** **** 827B ************ ** *** ********* ** 2019, ******** **** *** ***** **** likely ****** *** *******, **********:

** **** ******** *** ** ******* we **** ** **** * ***** of ******* ** *** **** *** we **** ** ** ******** **** is ************* ******. **** *** ********* end, ** **** ****** **** ***'** got *********. ****, ***** ** ********* value ** **. *** * ***** its ***** ** ******** ** *** traditional ******* *******.

****** **** ***** *** ** **** plan:

** ***** ** **** ** ********** fee ** *** ***, ***** ***’* anything ** ******’* ****** **** ** we ********* ***** *** ***** ***** is * ********** ****** ** ** so ** ******* ***** ****** ** to *** ** ******* **** **** it, * ***’* ***** ** **** be ****** ** ******* ****.

First ****

**'* **** ******* [**** ** ****** available], ******* *******, ** ***** *********** Service **** *** ***** **** *** a ******* ********** ** ********* ************* is ********* ** ********* ***** ** *** ***** Certificate ******* ****** ***** * ************ ***** **** the ******* *******:

** **** ***** *** ** ******* details, ********* ******** *** ********* ************, staffing, *** ***** ** ***** ******** that *** ** ********, *** ** share ** ******** ** *** **********. Understanding ** ******* *** ************ ** the **** ********* *****. 

********* **** *** ***** **** *** Affiliated ***** **** ******* ** ****** the ***** **** ** **** ************* was ******** * **** ** *** *********** **** ***** ** ***** ******* team ** **:

** ******** *** ******** *** **** went **** ** *** **** ** UL *** ******* ** *** *** UL *********. ** **** **** ** wanted ** ****** **** ******* *** that ** ***** ******* * ****** once ** **** ********* **** ** met *** *** ************. 

******* **** ********* ***** *** **** experience *** *** ***** ** **** guide ********** ******* *** *******:

*** ** ********* ***** ** *** Alarm *********** ******* **** **** ** average ****** ** ** ***** ** service ** **** *****. **** **** also ****** ** *** ***** ******** prior ** ****** ** ** *** bring * ****** ** *****-** ********** to *** *********. 

Certification *********

******* **** ** *** ********* ** say ******* *** **** *** ************* process ***** **** ***** ***** **** many *********, ********* *** *********'* ************:

**** * ***** *** **** ******** and *** ********* ***-********** **** ****** and ******* ********* **** **** ********, a ******* ** ******** ** * planner *** ******** *** ********* ** firm ** * ********. 

******* **** *** **** ***** ******* occurs ****** ** **** ** ********** call, *** **** **********, * *** depends ** *** *********’* ********. *** evaluation ** *** *********'* ******** *** delivery ** *** ************* ** ******* completed ****** *** ***, ** ****.

********* **** *** ***** ******* **** conception ** ********** **** ********** ***** 6 ******:

*** ***** ********** **** ***** ******* with ** ** ****** **** ** met ** ******** *** ** *** requirements **** *** ** *** ********. From *** **** ** ******* ** proceed, ***** *** **** ** ******** the *******, *** ***** *** ******.

Up-front *** ********* *****

*** * ******* **** **** *** have ** *** ******* ******* *** initial **** *** ********** ** ~ $4,500 **** ****** ***** *** ** inspector(s).

** ********* **** ***** **** ** buy *** ********. ***** *** * few ********* ******* *** **** *** and **** ********* **** *** ** *******.

********* **** **** ***** *** * cost ********** **** *** ******* ********** and **** * ********* **** *** the ****** ********** **********, *** **** the ******* **** *** *** **** ********** and *** ********* **** ****** **** the ****** ***** *** **********'* *** listing. ** **** ********** *** *** need ** **** *** *********** ************ to *********, **********, ********* ** ******** in ***** ** **** *** ******** and ** ***** **** ** ******* expenses ******** ** * ****** ** certification:

*** **********, ***** *** ** ******* expense ******** ** **** *** ************ of ****. *** ******** ************** *** monitoring ******* ******* *** ** ******** the ************ ******* *** ** ** 827.

**** ** ********** ***** ******* ***** could ** ******** ** ** ********* falls ***** ** **********, ******** ** infrastructure ************ *** ***** ** ****** or *******.

Comments (3)
UM
Undisclosed Manufacturer #1
Jan 10, 2019

Nice topic. Great & informative article - thanks. 

Avatar
Dan Gelinas
Jan 11, 2019
IPVM

We regularly update our various directories. The 2017 directory of companies offering managed video services referenced in this story was just updated to include Montrose, California-based Galaxy Protection. They offer remote video, video guard patrols, video verification, and video escort. They also mentioned that they had purchased the 827B standard and were in the process of bringing themselves into compliance before contacting UL to undergo the certification process.

UM
Undisclosed Manufacturer #2
Feb 15, 2019

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