SimpliSafe Violating California, Florida, and Texas Licensing Laws

Author: Dan Gelinas, Published on Aug 14, 2018

IPVM has verified that DIY security system provider SimpliSafe, founded in 2006 and acquired in June of 2018 at a billion dollar valuation, is violating alarm licensing laws in California, Florida, and Texas.

In this note we:

  • Explain how state licensing laws work
  • Show how SimpliSafe is violating these laws
  • Examine how this works in California, Florida, and Texas
  • Contrast to other US states

Moreover, in response to IPVM's investigation, SimpliSafe has admitted that they do require licenses and now plan to obtain them, many years after they started selling alarm systems.

**** *** ******** **** *** ******** ****** ******** **********, ******* in **** *********** ** **** ** **** ** * ******* ****** *********, ** ********* ***** ********* **** ** **********, *******, *** Texas.

** **** **** **:

  • ******* *** ***** ********* **** ****
  • **** *** ********** ** ********* ***** ****
  • ******* *** **** ***** ** **********, *******, *** *****
  • ******** ** ***** ** ******

********, ** ******** ** ****'* *************, ********** *** ******** **** they ** ******* ******** *** *** **** ** ****** ****, many ***** ***** **** ******* ******* ***** *******.

[***************]

********** ** *** ** *** ******* *** ***** *********, **** over "* *******" *********, *************** **** *********** ********* ***** **** label ** "***** ********":

How ***** ********* **** **** *** ***** *******

****, *** *** ***, ****** **** **** ********* ***** ********* be ******** ** **** *******. ********* **** **** ***** ** state (*** **** ***** ********* *****). *** *******, ** *******, ***** ******* *** ********* ********* ***** ******* ***, ** *** ******* ***** *****:

******* ********** ****** ** **** ******, *.*.,**********, ********.

***** ********* ********* *** ***** ******** ** ******* ** ****** that **** ****** **** ***** ****. ** ********* ****** **** states, **** **** ***** **** *** ***** **** ***, ******** whatever ***** *****, ****** ******** *****, ********* **************, ************ ********** education *******, *** ******** **** *********. ********* ***** **** **** non-compliance **** ***** **** **** ****** ***** ******* ** ******* successfully ** ****** ***** **** ******** ********.

How ********** ** ** *********

********** **** *** **** ***** *** ******** ** *** ** the ****** (**********, *******, *****) ** *******. *******, **** **** on **** ********** *******.

*******, ** ******** **** ***** ******' ********* **** *********** **** have ***** *** ******* ** **** ******* ** ***** ******.

California ********* ******

************* ******** *** *********** ********** ** ******* ****.*:

*** ***** **** **** **** ****** *** ***** ** ***** system ** *** *****--**-******* ** ***--**** **** ***** *** *******. The ***** **** ********* **** ********** *** ** ******* ** the *****. **** ************ ******* ******************** **** ********** *** *** ******* *** *********.

Florida ********* ******

******* ***** ******* ***, **** **,******* .*** ** *** ******* ******* ********* ******* ** ********** *** ***** ******** *** ****** **** alarm ************* ********** ** *** ***** **** ********** ********* ********** to ******** ********-******* ****** *** ******* ****** ******:

*** ******* ********* ***** ** ******* .***, *********** (*)(*) & (*) *** ********** **, *** **** for * *******, *** ******* ******** ********:

********* ** *** ***** **** ********* ** **** **** ****** who ***** ** ***** ****** ** *** ***** **** **** their *** ******* *** **** ********** *** ** ******* ** the *****.

Texas ********* ******

******** *********** ******** ** ******* ****.*** **** * ******* **** ***** ***** systems ** *** ***** **** ** ******** ** ** **:

********* ** *** ********** **** ******** ********* *** ********* ** licensure *** **** ********** *** ** ******* ** *****.

How ** ****** ****** *** **** *** *** *********

********* ****** **** ********* ********* ******* ** ** * ****** with * ***** ** ******. ********* ***** ******* ***.***, ******* (*), ** ******* ***** ******* ** * *****-****** ***********:

screenshot 10

***-********** ***** *** ***** ******* ** * **** ******* ******, as **** **** ** ******* (*), ********** (*):

screenshot 12

screenshot 13

** **********, *****,** *** *********** ****, **** *** *******************, *** **** **** **** ********* *****:

screenshot 14

Ring ********** - ******** ** ***** ******

*** ******* **********, **** * ******* ******** *****, ******'* ****, does **** ***** *** ******** ** **** ******, ******'* ********* **** ************:

Consultant ********* ******** ** ****

**** ****** ******* '******** ***********' ********* ****** *** *************** ** security ** ** ******** ** *** ***** **** *** ********* such ***********. ********** *** ** ********* **** ** **** ** they **** *************** **** * ****** **** ***** ** * 'security **********' ** ** **** ***** ** ** ***** **** sent ** ****:

screenshot 7

*** *******, ** *****, *** *********** **** **** ** ******* 1072.102 **** ****** ********** ** ** * ******** ********** **** have * ******* ** ** **:

********* ******* ***** ******** ************* ******* **** "********" ****** *** "*******" ***** ******* ******* licensure:

**** *** *** ******** *** ***** *** '******** ***********' ****** other ******.

*ther ***** ********* **********

***** *** ** ***** ****** ** ***** ********** ** ********* state ****. **** *** *** ******* **** *****. *** ********* violation ******* ** ******* *** ***** ***** ** ********* *** the **** **** ********** **** *** **** ** *** **** or **-*******. *********, *** *******,** ********* **** ***** **, ******* ** **** ********** ****** ******* ** ********** ** **** ** ***** ****** must ** ********:

screenshot 15

SimpliSafe ****** ** ******** ** ****

** ******** ** ****'* *************, ********** ******** **** **** ** have **** ******** ** **********, ******* *** *****:

*** ********** **** '*********' **** *********, ******* **** ******* ***** systems ** ***** ****** *** **** ***** ** *******. ** asked ********** ** ********* ** **** *** **** ***** ** or **** **** ******* *******. **** **** ***** ** ****** up **** ********** ******* *** *********** ********* ** ***** ******.

Comments (43)

***, ********* *********!

*** ********:

  • **** ***** *** ***** ** *** ***** ** ******** ********* to ** *** ***** *****.
  • ** *** **** ***** *** ******* **** **** ***** *** believe * ******* ** ********* *** *** ** ******* ******* ethical ********, *** ** ****. ******* *** ** ***@****.***

***** ***, ****! ******, **** *****, ***** *** ** ** with *** ***** *** *'** **** **** **. **** *****!

** ** ****, **** ** *** **** ********* *** ******** service **** ********. ***** *** ****** ** ******* ****** ** keep *** ******** ******.

**** ** *****, **** **** ** * *** ** *** not ********.

*** ********** ***** ***** ******* *** *****!

**** *********** ****? :*

** ***** *** ******* ***** ***** *** **** ****** **********. We *** * ******** **** *******:

********** ******* *** ********* ************* ** *********** *** ** ***** with ********** **** ** *********** ** *** ******** ******. * complaint *** ** ***** ******, ** ** * ********* **** and **** ** ********* ** *** ** *** ******** ******* for *************.

**'* ** ** *** **** ** *** *****. ***** ***** integrators, ** * **** ** *** *****, *** ******* **** concerned **** ***** ** ********** **** ***** *** ***** ***** and ****. ** *** *** ********* **** *** ***** ** a *********, ****** **.

******* ** *** **** ****** ***** ***** **** ***** *** could ******** *** ********* ****** **** ***** ******? :)

******* ** ******* **** **** *** ************ ** ******* ** MA, *** * ** **** ********** ** ***, ********** ********* and *** *********** (********* ***********) **** ** ** ******** *** have * ****** ****** ******* (******* *** *** *********) ** install ******* *** *** ******* ** ********** *** ********!

** ** **** ** *** ****** ** *** ***** ********. When ***** **** **** ******* *** **** ** * "** it ********" ***** ****** ****'* **** * *******. *** ****** with **** ** *** **** *********** ******** ** ***** ** so **** *** ********** ******* ****** **** **** **** *** doing. ** ******** *** ******** *** **** ** ** ***** level *** ** ***** ***** ***** *** ** **** ** what ** *** ** *** ****. ** ***** ** *** that ************* *** *** ** ** ******* * ******** ***** which ** ******* *** ******** **** *** ******** ******* ***** a ***. ** ** ** *** * ****** ** * had **** ********** ******* *** ***** **** **** ****** ********** but ****** ** *** ***** *** * ****** ** ***********. Not ** *** **** ****** *** ** **** ***** *** money *** **** ****'*.


**** **** * ********** *** ** ******** *** **** ** work ***** * ******* *** **** *** **** ****** ** time ****** *** *** ** *** ** **** *** *** install ** **** ***. *** ****** **** * **********. *** actually ****-*********** ***. ** ******* ** ********** *** * ******* in ********.

*** *** **'* **** *********** *** ***** ***** **. ****** can **** * **** *** **** *****'* **** **** **** what **** *** *****. ** *** **** ** **** ***** a ******* ** ******* **** ********** *** * *** ****** of **** **** *** ***** *** ** ******* ******** ******* correctly. * **** * *** ** ***** ***** **** ***** get *****, **** *** * *** ** *****, * *** of ***** *** * ** ****** *** **** ** *** it ****** ** ********. **** **** ** *** *** *** and ******* ** * ***** *** *** ** ******* ****** to **** ***** ** ****'* ******* *** ********* ******** *** the ******** *** ******* **** ***** ******. ****** **** ** this ******** *** **** ** ***** * **** **** ** all. **** ** ** ********* **** * ******* ** ***********. Would *** **** ******* ** **** *** *** ******* ** fix **** ******** *** ** ********** *** *** **** **** they *** *****? ******* ****** *** **** ** ******** ** also *** **** ******* ** *** ******** ********. **** ** residential ***** *** ***** ***** ***** ***** ********* *** *** cannot **. ** *** ********* **** ** **** ** *** put ** * **** ****** *** ****** ** ** ***** or ***'* ** ** ** ***. ** *** ****'* ** it ***** **** *** *** ******* *******'* **** ** ****** if *** **** ********* ****** ****'* **** ******** *** ** improper ************ *******. *** ********* **** *** *** ******** ********** installations *** **** ****** *** **** * **** ***** **** wired ****** *** ***** ***** *** ** ******** ****.

*** ** ****** *** ***** ***’* **** **** *** ***. This ** *** ********** ** **** ********* ******** ****.

'****'/ ***** ********* *** **'* ***** *********** ********** **** ***** to ***** ** *********** * **** ** ** *******. ****, we *** ******** ****** ** ***** ******* ***** *** ** shut **** ***, * **** *** ** *** ***** *** supposed ***** ******** **** ** *** ********.

** ***** ****** *********** ** ********** ******* ***** ********* *** the ******* ******** *** ********** ***** ****** **** ****** ** address *** ******* ********** *** ** **** *********** **** *******/ IoT *********. *********, ** * **** **** ** **** ** in *** ***** ** **, ** * ***** ***** ** protect *** ****** ******* ***** ****** *** ***** *********** ** the *****.

************ ** ********** *** ********** *** ********** ***** ** *** market ***** **** ****** ** ** ******* ***** **** ********* under *** ***** ** ******** ********** *** ***** *********.

* *****, * ***** *** **** ***** **** * *** my ***** **** ** ** ** ********** *****. *** ** I **** ** ***** ***** *** **** ** ***** *** an ********* ***** ** ***** ** **** ** ******* *****? Why ** * **** * ******* **** ******* ******* ** everything * **** ** **** ** *** *******'* ********** ******?

** * ***** *** ******** **, "** ** ***** **?" Trying ** *** *** *********** ******* ** **** ** ** more **** ** ***** ******* *** *** **** *** "****** burglar ***** ******" *** *******? ** ** ********** ** ******* of *** **** **** ** *** ***** ****** ** ****** it, ****** **, ****** **, ***.?

*** **** ***** **** **** ******* ** ** * "******** consultant" ** ******** ******** *** ****. **** ********** **** ** my **** ** ******** *** ******* ** ******* ** ******? When * ****-** *** **********, *** ***** **, ********** ** COPS? *'* *** ********* ********** *** *** ** **** ********* from * ***** ******** *********** ******* * ****** ******** ****** or ***** ***/****** *******?

** *** ** ** ******* *** **** ** **** ** the ***********, *** *** *** **** ********** ****** *** ********** from **** ** **********'* *****-******* ********** *******, *** **** ** emails **** ***** **'* ****. *** **** **: *******. **** DO ***** "************" ************. **'** ************* **** ** ****.

******** ******** ** *** ********** ** **** ******* *. *****, CPP, ***...

** **** **** ******** **** ***** *** ****** ** *** union.

* ** ******** ********* ** *** *** ******* ** ***. This ***** **** *** **** ** ***** ** ****** ** an *********.

**** **** **** ***'* ******* ** ****** **** ** **? What ***** **** ***? **** *** ******* *** **** ******** system ** *** *****. * ** **** ***** ** * long **** ** ********* ******* * *** ******** ** ***** stores.

**** ****** ** ******* ********** *** ***** ******* **** ** retail ****** **** **** ***. *** ******** *******, **** *** Geek ***** **** ** ** ******** ***** ****'** ****** **** your **** *** ******* *** ****** **?

**********. **** ** ***** ******** "** *******".

***,

* ******** **** **** *******. **** *** ***** *** **** a ******* ** **** *** ******. *** *** ***** **** thousands ** *******, **** ** *** **** *** ******* ** they *** * *********** *** **** ** ********* **** *** end ****.. *** ******** **** **** * *******. ** **** example, **** ***** **** *** ****** ******** ***** **** ****** to ****. **** *** ** *** * ********, **** *** merely *** ******* *** ************. **** **** ******.*** *** ****** do *** **** * ******* *** ******* *** ******. **** this *****.

****, * ***** ** *** ***** ** ********.

**** ** *** ***** ** *** ** *** ****** *****. They *** **** ** *******, ***. ***** ** ** ********* or ****** **** **** * ******* *** ****** * ******* based ** *** ************ ***** ********. *** ***** ***** ** being ******** ** ** ****** *** ****** *** *** ********* to ******* * ***** ********.

* ***** ***** ****** ******* **** ******** ******** ***** **** a ******* ********* ** *** ***** ****** ***** ****** ***** is * ******** ********* *********.

** *** ** ***/*******, **** ******** ****** **** * ******* in ******* ******. ***** ** ******* ** *** ***** ****** in *** ** **** ******* ********* ************.

* **** *** ** ******* ***** *** ***** **** ** the ***** ***********, ****** ** *******/******* ********* ** *** ***, they **** *** ** **** ***** ********** *** **** *** law ****** ** *********** ** *******. * **** ** ****** other ****** **** *** **** *******.

**** ** ** * ******* ** ** ***** ** *** code **** **** *** ******* ***********, *** * ** *** think ******* * *** ** ***********.

** ** *** ** *** **** * *******. * ***** a *** ** **** *** ***** ******* ****. *** * have *** ***** *** ********* *** **** ****** **** ****** selling **** *******, ******** ***. **** ***'* ****** **** *** of *** ********* *** *** **** ******** ** **** ***** products *** ******* ** ********.

** *** ***** ** ***** ** ** ***** ***** ****** of *** ***** *******? ***** *****, ***'*, ***?

**** * ****** *** *** ***** ****** ** ***, *** City **** ** **** ** ***** **** ** ****** ** the **** ********* ** ** ***** *******. *** ****** ** this, ** ******, ** ** ***'* **** ** ******* ** premise. *** **** ****'* ****. **** ** ******* *** **** Radio ***** **** ****** *** (******) ******, *** **** **** us, ******** ** **** **** ***** ********, **** **** *****'* interested ** ******** ***** *****, *** **** ** ***** ****** this *******. *** ********* **** ******* ** ****, *** *** lawyers ******* ******* ******* *** *** **** **, *** **** the **** ******** **** *** (******* ****) ****'* * *****-**** business **** ***** ** *******, *** ********* *********** ********* **** away. ** *** ** ********** ****, *** *** ******* ****** "on *******". **** ***** ********* **** ** ******* *** ***** whatsoever, *** ****'** ***** ** *** **** ****** ***** ***** large ***-*** *********.

***** **** *****'* ** -

********* *** ***** ** ********* *** "******** ***********", * ***'* know ***** *********, *** ***** *** ** ********* *** ******** engineers. * ******** ** *** *** ** * "******* ******** Consulting ****" *** ****** ******** ******* ******* ***** ************ ******** as ****.

********** *. **********

  • ****.***. ******* ***********.

(*) **** ******* **** *** ***** **:

(*) * ******** ******** ********** *********** **

******** *********** *********** ******** ***** ******* ****,

********* ******** ********, ******* ***** ****** ***********, ***

********* **** **********;

**** **** **** **** ****** * ******** ******** "********** ***********". I ***** ********* **** ** **** **** **** ***** ********* and/or ******* ********, ****** *******, ***. *** ***** *** ****** to *****/************ ** ********* ** ********** ** ***** *******.

*'* ** ****** ********** ** ******* ***** ***** ****** ******* licensing *** ******** ***********. ***** * **** **** *** ***** out ***** *********, *** **** *** * *** ***** *** Texas.

******:

* ******** ******* *** ********* **** **** ** ****** ****** requires ********* *** ******* ****** *********** ** * **********. ** reads:

** ****** ***** ****** ****** ** ** *** ****, ******** or ******* ** ***** ************** *** ******* ****** *********, ******** ** ********** ***** **** part. (******** *****)

*'* *** * ****** *** ** ** ******* **********, **** being * ***** ********, **** **** "***" ***** ********* **** specific. * ***** ********* **** ** **** **** *** ***** to ** *********, ******** ** ********** **** ** **** *************. ** ********* *** ******** **** *** **********, * ***** think ** ***** ****:

** ****** ***** ****** ****** ** ** *** ****, ******** or ******* ** ***** ************* *** ******* ****** *********, ******** ** ********** ***** **** part.

*** ******* *** ***** **** ***** ***** **?

****** *** *** ******** ************* ***** * ********* ** ******-**** Product

*****://***.*************.***/****-*********/**********************************************************************/

******* *****, *********, *** ******** *** ***********, ***.

****-

*********** *******. *** *** ******** ***** *** ** ********* **** built-in ********?

*** **** ** *****. ******* *** ******* *** ** *** Siimpi-Safe ******* ** *** ****** ** ** ****. ** *** know, ** *** ************ ***** ********, *** ****** ******** * control ***** *** *** **** *** ********** ************ **** * control ***** *** **** ** *** ******** ** ****** **** UL **** *** ** *** ************.

*************, ** ***** **** ***** ** ***** ** **** ** be * **** ** ******** ***/** ******* ******** ****** ** death, *** ***** **** ***'* *** ******* **** **** ****** and *** ***** *** ******* ** *** ** ****** **** does.

******* *. *****, *********, *** ******** *** ***********, ***.

"****" ** *** ******* **** ********** **** ** ******* ** customers' ****** *** ** **** *** ********* ******. ***** ***** be * ****** ***** "****" ***** *** **** ***** ** a ***********.

**** **** ***** ** ******: ***** ***** ******* *** ****-********* by *** ****, **** *** ********* **** ** *** * license ** ** "*********"? ** **, **** **** **** ** an ******?

**** ****** *** ********** *** ****** *** ********* ** ***** own **** ** ***** ********, *** *** *****.

****,

** ***** *** ****** **** ********** **** ******** **** ** pay ***** *** **** ***** ** ** ****** **** ******* until * ******* ** *******? ** ****** ***** ******* ** have * ******* ** * *****, **** **** ********** ** a ***** ***** **** **** ********* * ******* *** * time ******? **** ***** ********* ***** ** ******** ***** *********.

******** **** *** **** *** ******* **** ******* ********, * would ***** **** ***** ******* *** ******** ********* ******** **** need ** ***** *** ***** ********* **.

*** ******** * **** ** ***** *** ******** ********** *** system ** ***/*** ****. *** *** ***, **** *** ** "Installer" *** **** ** ******** ** ******* ******** ******* ********* they ****** ** ***** ***.

*** *** ***** ********* ****?

** *****, ***** ** ** ********* ** *** **** *** a ********* ***** **** ** ***** *** ****.

********** *. **********

  • ****.***. ******* ***********.

(*) **** ******* **** *** ***** **:

(**) * ****** *** ** *** ******'* *** ******** ** on

******** ***** ** ******* ** *** ******'* ********:

(*) ********, *******, ** ******* * **********

******** ******;

(*) ******* ** ********** ******** ******; **

(*) **** ** ***** * *** *** * ******** ******

**** **** **** **** *** ****** **** **** **** ************ or ****** ************. *** ********* ***** ***** **** ** ***** for *** ******** ******* *** **** *** **** ************. ** just ******* **** **** *** ********* *********** ** **** *** doing **** ** *** ***** **** **** ***.

* ***** ***** **** ***** ****** ******** **** ********* *******.

*** *** ********** *******. ***** ********** *** ******** ** ** "owner/builder" *** ****** ** *** ******* ** ************.

* ** * *** ********* **** ******* ********** ***** **’* best ** ******** ******* *** ********** ** *********** ***** *********, and ********* ***** ************ ******; ** *** ***** ** ******* the *********** ** ***** ***** ******** ********* *** ***** ********* as * **** ** **** ***** *******.

***** ******* ***** ******** ** ***** **** ***** ** **** confusion ** **** **** *** ***** ** ******** *** **** they *****. ********* ****** ******** **** ***** **********: **********, ************, and *****. **** ****** **** ***** ************ **** *** ***** it ** *** **********/****** ********* (*** *****). **** **** ***** monitoring. **** * *** **** ***** *******. ** *** ****** like ***** ********* **** ** *** *******, **** ** *** do *** ******* ** ******* *** ******, *** ***** **** be ********. ** *** *** **** *******, *** ************ *** usually **** ********* **** *** ************ ************. *** *** ***** makes ** **** *********** *** ***** **** *** ******** ************ services (**********, ******, **********), ** ********* ***** ** ***** *** line **** ****** *** ******.

****, ****** ********* ** *** **** * ******* ********* *** even ******; **** ** **** * ***** *** ***** ****** with ******** ****** ****** ** ***** (** ****** ****** ********* distance).

********* ****** ******** **** ***** **********: **********, ************, *** *****.

******, * ***** ** ********** ** * ***** ******* ** what **** ***** *******. **** *******.

** *** ***, * *** **** ** ****'* ****** ****** and *** **** * ** *** **** * ****** ** install ** ***** ******. **** *** ** ****** ****, **.

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