Top Video Surveillance Service Call Problems (Statistics)

** *** **** **************** ******, **** *** *********** told **** *** **** common ******* ***** ********* have **** ***** ***** systems. *************, ****** **** causes ******* ****** ********** sizes ** ********* *********.

******, ** ****** ***** answers **** *** ****** and ******* ********** ***** comments ** *** **** deal **** ****.

Customer ******* **** **** ***** **********

*** *** ****** *********** cited *******:

• **** ****** ******
• ****** ********/***** ****
• ********* ***** *****
• *********/**** ******
• **** ***** / ******** Gap
• **** *****/******* *******

*** ********* ** ********** cited *****:

[***************]

Lost ****** ******

*** **** ****** **** root ***** ***** ** not * ******** ****** issue ** ***; ******, changes **** *** *******, router, ** ***/******** ******* in ****** ****** ** remote ******* ** ***** breaking. A ******* ** ********* told ** ****** ***** types ** ***** ******* on * ******* *****:

• "**** **** ******* ****** or ******* ****** *** now ***** ****** ****** is ******. ***** *********** support *** ** *** apps *** ****** ***** a *** ****** ** particular."
• "****** ****** ********; **** of *** ***** *** just ***************** ** ***** end."
• "****** ****** ****** **** mobile ****** ** ****** machines. **** ********** *** VPNs ***'* ****** **** smoothly."
• "*** **** ****** ******** are **** ****** ******* over ********."
• "********* *** ****** ********...******* an *** ***** ** event"
• "**** **** ******* ** client ******** ** *** pc ** *****"
• "******* *** ******* ** their ****** ** ******* images **** **** *** out ** *** *******"
• "****** ****** ******. **** of **** *** ****** by ***** *** *******, not ** *** **** equipment ******."

***** *** ******* ** setting ******* ** *** remote ******* ** **** to **********, ***** ** in * ******** *** secure *** ** ***** complex.  *** ******** *** tips ** *** *******, see ***: ****** ******* ****** *** Video ************ ***** *** ************ ******* ****** ****** Usage ********** *** * ****** ****.

Camera ********/***** ****

*******, ** */*** ** *** responses, ******* ******* ********* are ******* ***** **** unexpectedly. ********* ***** ** not ** *** *************** that ** *** ********* prompted ** *** *********, and ******* *** ********** is * ****** '***** stop' **** ***** ********* this *******.

******* ********** **** ***** are ****** ******, *** no '*** ******' ***** out ** ********* ** the ******* *******. ***** 'fixes' *** ******* ******* troubleshooting, *****/*** ******, ** even ******* *******:

• "******* ***** **** ** the **** ******** ****. The ***** *** ** 100 ********* ****** *** most ** *** **** it's * ******* ***** that ** *** ** our *******."
• "****** * ** **** / *** *******." ** sheer ******, **** ******** of **** ** ** far *** **** *********. The ******, ** ******, may ** **** *** varied, *** *** ******* that ******** * ******* call ** ********* **** that *** ******** ****** see ***** **** *** or **** *******."
• "*** **** ****** ****** problem **** ** *** called ***** ** **** a ****** ** ****, which *** ******* **** a ****** ** ******* issues ** * ******** production ******* (******* ** is *** *********, ****** maintenance, *** ***** ******, etc)."
• "******* ***** ******* *** to ******** *******."
• "****** ***. *******, ***** failure ** ***** ******* some **** ** ***** issue ** *** ** camera."
• "******* *** ****. **'* usually * ********** *****."
• "**** ** ****** ************, which ** ******* * networking *****, *** *** a ****** ******* *****."
• "*** **, *** *** cameras **** **** *** or ** *** ***** many *****."

Exporting ***** *****

*********** **** ******* **** users ********** **** ******* downloading *****, ***** ** not * *********** ** product ***** *** ****** training. ******* ******** ***** the ***** ***** ** execute * ******** ***** export ** ***** **** forgotten ** ***** ***** it **** ** ************ performed:

• "****** ** ****** *** how ** ******. **** though ** ** ** important ******* ** *** be *** **** ***** not ** **** **** and ** ***** **** a *** ***** ** remember *** ** ** it."
• "**** **** ** **** they **** ** ****** videos *** *** ****** Authorities!"
• "********* ** ******** * video **** ** ******* storage ******."
• "**** ****** *** ** export *****/*** *** ****** in **** *** *** we **** ** **** them ******* **."
• "********** ******** ***** *** saving ** ** * disk ** ***** ***** "
• "*** ** ******** *****. Customers **** ** ****** how ** ******** ***** from ***** *******."
• "******** *** *** ** download *** **** *****."

**** *********** ********* **** this **** *** ** somewhat ********* ** ******* 'quick ******' **** **** a ****-**-**** ******* *** doing **, *** ***** guides *** ***** **** or *** ********** ** casual ***** *** **** to ******** ******** ***** due ** * ****** event. ******* *** ********** is ***** *** ******* method ** ******* **** for ********.

Forgotten/Lost ******

*** ** *** **** personal ****** ** *********** is **** * *** source *** *****. ***** simply ****** ***** *********** for ******* ** ** systems, *** **** *** integrator ** ***** **** it *** ** ********* or ****** ********* ** restored:

• "***** ***** ****** ** login **** *** ******/****** app (******* ******* **** forgot ***** ********)"
• "**** ********. ***'* ******** how ** *** ***** system / *** ******** starting *** *****'* **** how ** *** **."
• "* **** ** ***-** password."
• "***** ****** *** ***** user **** ** *********."
• "****** ******** *** ** login."
• "**** ****** ***** ********"
• "******** ********** ***** ******** and **** **** "

******* *** *********** **** ***** ********* For ****** *** ***-**** Systems (**********) *** ********* ******** ******* ********** Statistics.

User ***** / ******** ***

*** ******* ***** ** users *** ******* ** forgetting *** ** *** their ******* ** ****** too, **** *% ******* it *** ******* ******* the **** ****:

• "**** ***** *** ******* for *** ***** ** familiarity **** ********* **** may *** *** ****** to ** *********** ****."
• "******* ** ***** *** In ********"
• "*** ******* ** **** search *** ******** *****. No ****** *** **** times ** **** ****, they **** **** ** forget *** ** ****** and ******** ***** *****."
• "**** ****** *** **** error ** **-******** ******. New **** ************** *** permissions ******* ** ******** users *** **** ******."
• "* ** *** **** whether ** ** ******* the **** ********** *** too ********* *** ****** to ***, ** *** fact **** **** *** not ******* * "******** video **** **** * VCR" ** ** *****, is ********* ****."
• "*** ****** ********* ** the ***********."
• "** ***** ****, ** leave * ****** *** they ***** **** ** to **** **** *******."

***** *** ******** * product *****, ******** ******** how ** *** ********* systems ** ***** *** integrator's **************.  ********** *** new, ******, ** ********** surveillance ****** *****, ******** may ** **** ** an ******* ****** *** not *** **** ** done **** *** **** completed.

Hard *****/******* *******

******* ******** ******* ****** by *********** ** ***** the ****** *** *****: bad ******** **** ******. While **** *% ****** this ***** '******* *****', the ***** *** ****** enough ** ******** ** fairly ******: 

• "** *** ****** **** Intel *** ****** ******* and **** ***** ****** to ******* *** *** drives ********* ** * RAID * ************* *** the **. ****** **** 1 ** **** *** Intel ****** ** **** saved ** * *** times. "
• "****** ** ** **** drive *******. ** ******** the ****** ** ************ like ******* ****. ******* skipping. ***** ** ******* caused ** ***** *******."
• "*** ********, **** **** just *** ***** **** than ******."
• "******** ** *******. ******: we ****** *** ***."
• "********* *******"
• "********* ***"

** **** *****, **** disk *********** ** *** method ** ****** *** issue. ** ******* *** ** ****** **** Drive ******** ******* ****** **** *** RAID ** ********* **** arrangements, ******* ****** ************ practice *** ********** ** (2016's): ***** ************ **** ***** Failure ********** *** ***** ************ **** ***** Size **********.

Nontypical '*****' **** *******

*******, **% ** ********* cited ******** ** *** general ********** ** *** source ** ***** **** common *****. ********* *** not ****** ******* ******* failure ** *** ******, but ********* ******** ** add ******* ** '**********', increase ******* *******, ** other ******** **** ***** not ********** ** ********* until ******* *** ******* initially *********:

• "****** ******* ** ***** they ******** *** *** covered ** **** *** hoped."
• "*** **** ****** ******* is ****** ******* **** storage, ** * **** of ********** ** *********** faces ** ******* ******. Rarely ** ******* **** to *** *** ****** quality ******* ** * higher ****** ***** ** front, *** ** ***** after ** ******** **** are ****** ****** ********* of ***** ****** ** pinch ******* ** *** initial **********. **** **** to *** ** **** of *** ***** ** possible *** **** **** the *** ***** **** and ******* ***** *** fact."
• "****** ********* ** ******* being ********. ** ** very **** ** **** a ****** ********* ** that ** ******* **** motion ******** ************ *** outside *******."
• "*** ***** ******"
• "** ******** ***** *******. Especially *** **** **** request ****** ** ***** on ******."

***** **** ****** *** mixed, **** ********* ******** a '******* *******' **** of *****, ***** ****** equipment ** ****** ****** optimization ** ****** ** prevent ********.