Statistics (286)

Displaying 'Statistics' tags 1 - 25 of 286 in total

Best Manufacturer Technical Support 2018

(PRO Only)

While 5 manufacturers made the worst technical support 2018 list, only 3 stood out as providing the best technical support to 190+ integrators in new IPVM results. These integrators answered: In the past year, what manufacturer has provided you...

By IPVM Team - 3 days ago

Worst Manufacturer Technical Support 2018

(PRO Only)

5 manufacturers stood out as providing the worst technical support to 190+ integrators in new IPVM results. These integrators answered: In the past year, what manufacturer has provided you the worst technical support? Why?  Across these ma...

By IPVM Team - 8 days ago

Top Benefits Of Attending Trade Shows (Statistics)

(PRO Only)

150 integrators told IPVM: What are the top benefits of going to trade shows? The clear top 2 responses in order: (1) Networking (2) New Products The most notable answer not given was education, something that trade shows routinely mark...

By IPVM Team - 9 days ago

Integrator Technician Field Software Usage (Statistics)

(PRO Only)

Maintaining accurate notes and documentation from field technicans is a difficult and important task for a security integrator operation. Keeping technicians, service managers, and salespeople aware of conversations and site visits can increase cu...

By IPVM Team - 17 days ago

Toughest Manufacturer Competitors 2018

(PRO Only)

150+ integrators answered: Which manufacturer, when offered by rival integrators, is toughest to compete against? Why? The overwhelming trend from integrators was low-cost products and, in particular, Hikvision. In this note, we examine t...

By IPVM Team - 17 days ago

Integrators Divided On Website Importance to Business (Statistics)

(PRO Only)

Are websites important? Still quite a number of integrators have no websites.  New IPVM statistics show that nearly half of all integrators find a website to be not very important in terms of sales and generating business. But nearly a third of i...

By John Honovich - 20 days ago

Favorite Access Control Manufacturers 2018

(PRO Only)

150+ Integrators told IPVM "What is your favorite access control management software/system? Why? Unlike the 2016 access favorites where a group of favored manufacturers was close, in 2018, a single manufacturer pulled ahead to be the clear lea...

By Brian Rhodes - 28 days ago

Favorite Biometrics 2018

(PRO Only)

Biometrics are on the rise, or at least integrator opposition to them is declining, according to new IPVM integrator statistics.   Almost half of integrators listed 'fingerprints' as their preferred biometric. Notably, while the second place ans...

By Brian Rhodes - about 1 month ago

Dedicated Vs Converged Access Control Networks (Statistics)

(PRO Only)

Running one's access control system on a converged network, with one's computers and phones, can save money. On the other hand, hand, doing so can present a security risk as well as increase troubleshooting challenges. On the video side, more tha...

By Sean Patton - about 1 month ago

Security Camera Cleaning Frequency Statistics

(PRO Only)

150+ integrators told IPVM how often they clean cameras on customer's sites and why.  Inside we examine their answers and break down feedback into key themes. Cleaning Upon Request The most common response to 'How often do you clean cameras?'...

By Brian Rhodes - about 1 month ago

Strong ISC West 2018, Says Manufacturers, GSX / ASIS Expected Weaker

(PRO Only)

Manufacturers say ISC West 2018 was strong, continuing the trend we have seen in 2017 results and 2016 results. However, those same 100 manufacturers expressed a much more concerned outlook on the upcoming ASIS, now GSX show. In this note, we exa...

By IPVM Team - about 1 month ago

Average Access Control Project Size 2018

  The most common access control project size is 5 - 16 doors per project. This 2018 result mirrors previous statistics, most recently in 2016 where the category ranked ~50% of responses. This size encompasses most commercial systems. The char...

By Brian Rhodes - about 1 month ago

Favorite Video Analytic Manufacturers 2018

(PRO Only)

Video analytics is one of the biggest trends in 2018, driven by marketing for Artificial Intelligence and Deep Learning. But what do integrators actually use right now? In our 4th edition of this series (see 2011, 2014 and 2016 results), IPVM ...

By John Honovich - about 2 months ago

Audio Usage In Video Surveillance Statistics

(PRO Only)

Audio is more widely available and easier to use than ever, with many IP cameras building audio in and often making integration as simple as toggling a button. But how widely is audio used? There still remain many legal and privacy concerns about...

By Brian Rhodes - about 2 months ago

Top 4 Biggest Problems Selling Access Control 2018

(PRO Only)

We received 150+ responses from integrators when we asked them "What is the biggest problem you face when selling electronic access control? Why?". In order, these were the top problems cited: Too expensive Too little customer knowledge Too c...

By Sean Patton - 2 months ago

Favorite Access Control Credentials 2018

(PRO Only)

In this 2018 access integrator statistics result, which credential type holds the favored spot to unlock access doors? More than 150 integrators told us their preferred credential format, their answers from options including: 125 kHz 13.56 Mh...

By Brian Rhodes - 2 months ago

Integrator Help Desk Software Usage (Statistics)

(PRO Only)

Maintaining accounts and customer satisfaction often depends on the effectiveness of responding to issues. Keeping an integrator's support requirements, warranty information, and field assets organized fall upon its support ticketing and help desk...

By Sean Patton - 2 months ago

Camera Form Factor Guide

(PRO Only)

When selecting surveillance cameras, users may choose from a number of different form factors, each with its own unique strengths and weaknesses, varying in physical size, aesthetics, vandal resistance, and advanced features provided. In this r...

By IPVM Team - 2 months ago

Favorite Electrified Locks 2018

(PRO Only)

Electronic lock manufacturing is dominated by 3 conglomerates (alphabetically) Allegion, Assa and Dormakaba holding numerous electronic lock brands. But which do integrators most prefer? In this report, we rank the 3 conglomerates, examine which ...

By Brian Rhodes - 2 months ago

Favorite Camera Manufacturers 2018

(PRO Only)

A number of major moves in integrator's favorite camera rankings for 2018: Two manufacturers make major moves up One major manufacturer moves down Two of the three mega Chinese manufacturers did not make the favorites This is the companion...

By IPVM Team - 2 months ago

Video Analytics Usage Statistics 2018

(PRO Only)

Video analytics is hot again (one of the top 2 trends going into this year), this time driven by deep learning and artificial intelligence. But, how much of video analytics are actually being used today? 200+ integrators told IPVM how often they...

By IPVM Team - 3 months ago

ONVIF Usage Statistics 2018

(PRO Only)

ONVIF has long 'won' the standards battle for video surveillance. But has the now 10-year-old ONVIF 'won' vs direct integrations? Undoubtedly, ONVIF has very wide support, with 9,496 (and counting) conformant products. However, most VMS and recor...

By Sean Patton - 3 months ago

Integrator Web Browser / ActiveX Usage Statistics

(PRO Only)

Web browsers are commonly needed to configure IP cameras and other physical security components. So security integrators do not just use them for 'browsing the web'. For overall Internet users, Google Chrome is most commonly used, with IE very lo...

By Sean Patton - 3 months ago

Top Video Surveillance Service Call Problems (Statistics)

(PRO Only)

In our most recent statistics series, over 150 integrators told IPVM the most common problem their customers have with their video systems. Interestingly, common root causes emerged across integrator sizes or geograhic locations. Inside, we gathe...

By Brian Rhodes - 3 months ago

Worst Camera Manufacturers 2018

(PRO Only)

Who is the camera manufacturer integrators have had the worst experience within the past year? 200+ integrators told us. Here are some possibilities, alphabetically ordered: Arecont: the 3-time defending champion, winner of the 2011, 2014 an...

By IPVM Team - 3 months ago

Displaying 'Statistics' tags 1 - 25 of 286 in total