Samsung Brand 'Phasing' Out For Hanwha Techwin

Author: John Honovich, Published on Nov 14, 2016

The phasing out of the Samsung brand for video surveillance products continues.

First, it was the corporate name changing from Samsung Techwin to Hanwha Techwin, with Samsung Techwin America and Europe remaining. Then came the switch from Samsung to Hanwha from the American and European divisions.

Now, starts the changeover for on-product branding.

*** ******* *** ** *** ******* ***** *** ***** ************ products *********.

*****, ** *** *** ********* **** ******** *********** ******* ** ****** *******, **** ******* ******* ******* *** ****** *********. **** **** the ****** **** ******* ** ****** **** *** ******** *** European *********.

***, ****** *** ********** *** **-******* ********.

[***************]

**** *** ***** ******** ** * ***** **** "*********[*] ****** Techwin ******** ******** ******** ********", ***** ******* ** *** '*******' brand, ********* *******:

** **********, **** *** *** ***** ***** ******** **** ******* branding ****** **** *******.

****** ********* ** **** ****:

** ****** ** ********* ******* ** *** *** ******** ** 2017 *** *** ******* ***** **** ******** ** ****** ** existing ********, ********* (*** *** *** ********) *** *** ********* materials.

**** ** * ********* **** ******'* ********* ** *** **** year ****:

****** ******* *** ************ *** ** *** ******* ***** ****** 2017 ***********, ** ** *** ******** ** **** *** ***** name *** ***** ** ****.

***, ****** ** ************* **** *** ******* ***** **** ** 'faded' *** *** ***** *** ******* **** **** ********.

*** ****** **** ** (*) **** ** ***** ** *** more ********* **** **** **** **** ******* *** (*) *** integrator ** ******** ****** ** **** ** ** ******* ****** not.

** *** **** ****,******* ***** *** ** '** ****', ************* *********, ***** *** ******* * *********** ****** ** ********* ********. On *** *****, **** * ******* ******* ***** ** ****** still ******** **** * ********** ******* '******'.

Comments (17)

I still believe that it doesn't matter what name it says on the box so the question is not relevant, cut it out completely (the name), take two years to slowly get the name off, it is all to me irrelevant.

Think about this, when they (Samsung/Hanwha) are competing against other similar sounding names such as Dahua and Hikvision, what is the difference? Name recognition, in what - consumer TVs, cell phones? "Oh yeah Samsung makes great security cameras cuz you know - they make great refrigerators...." Sorry I never used that sales pitch.

I get the impression that it is almost somehow implying that "Samsung" is an American company/Brand and now using Hanwha instead, it is a bad thing, because it is now more obviously a Korean company...

The big point to me is that they lied to their dealers. Told us they owned the Samsung brand and everything was good. This is the issue. To me there was no reason to stretch the truth or, - well lie.

The big point to me is that they lied to their dealers. Told us they owned the Samsung brand and everything was good. This is the issue.

And I won't forget how their sales people went out and attacked IPVM for being 'sensationalistic' about our questioning whether they would keep the Samsung brand.

That said, a lot of people do care about the Samsung brand, not because they believe it's American but because Samsung is consistently in the top 10 or so global brands, and that helps with many end users.

I had understood that they had an agreement to use the "Samsung" name for up to 3-years post buyout.

understood that they had an agreement to use the "Samsung" name for up to 3-years post buyout.

Hanwha Techwin has never given any official statement about the duration of the agreement. A few years sound reasonable to me but I do not have any evidence to confirm or deny that.

Hi Peter / John,

The 3 years was also confirmed to me whilst I was in the business.

The decision to move away from the Samsung name is to do with a desire from Hanwha, not any licencing or restriction from Samsung.

In western parts Hanwha is a very little known name, however in Korea it carries similar credibility and strength to the Samsung name, and as such I believe they are moving away from the name to show strength locally in Korea, as a lot of corporate pride is at stake, relying on the name of a rival (in many business categories), so close to home.

Whether the decision is right or wrong, it is very much taken from the other side of the world, influenced by local factors, through Kimchi tinted spectacles, and it was only a matter of time before the order was given for the remote sales offices (USA & Europe) to follow suit.

Its Amazing what the power of a big brand can do. We once sold branded Hikvision cameras, and now we sell OEM Unbranded Hikvision cameras. The SEO power of having a brand name was very valuable doing the branded version, much easier to obtain new customers.

Sean, very interesting!

Do you tell them that these are from Hikvision, just unbranded or? I am curious how they respond, how much more challenging it is?

we dont really mention it unless we are asked specifically. Its the people who notice the housings and stuff that ask. Its challenging for 2 reasons:

#1) you dont get the google juice that you used to when using Hikvision model numbers in your listing and google shopping feeds. This is the biggest bummer

#2) People are skeptical because they think it may be the Chinese version or European version or whatever. This can usually be overcome after a conversation with us.

I think all the issues Samsung is experiencing would provide a "reason" to abandon the name. Nobody wants a camera that catches fire ;)

I don't think our (consumer) memories are as good as they used to be... Samsung stuff blowing up will never be a Ford Pinto or a Suzuki Samurai.

Hanwha should milk the Samsung name for as long as possible. The first time I said Hanwha my boss said Say-Wha?

Just to note, these cameras are not branded as Hanwha. This is a way of keeping the Samsung name tacitly, as Wisenet was already associated with Samsung.

Clever.

#2, that's a good point and 'Wisenet' is more English sounding than 'Hanwha'

Delta includes this Samsung warning viral marketing in their reservation emails:

Yes, travel is restricted to using compatible equipment using genuine Samsung batteries:

Two months ago this would have been an unwise move. Now with Samsung's exploding washing machines and phones all over the news, this give Hanwha a free pass to shut the name down for good.

The average customer remember brands a different way we do sometimes. Had one walk in off the street, only to be scared off by all the Bosch posters we had on the wall. For whatever reason they associated Bosch with being expensive. They make quality equipment in all sectors over the world but it left a mark on this person.

We sell to small / large enterprise customers. We rely on a "brand name" to to justify the markup it takes to keep the machine running here. When Samsung went to Hanwha, we immediately received two calls from prospective customers that were evaluating our proposals. During their vetting process, they were doing their homework by searching cameras on the net. They saw that the website had changed over to Hanwha. We explained the situation. One of the projects nearly fell through because the "higher ups" were asking our contacts why they were paying so much for a "cheap" Chinese camera.

Executive managers and their directs, have better things to do than listen to us tell them that the camera is the same, or look, they both come from China. I think Hanwha puts out a great product, but people know the Samsung name.

This is horrible in regard to SEO as well.

Unfortunately, we decided to drop the Hanwha line, unless it is specified. In saying that, we do know that Hanwha builds an excellent, feature loaded product at an affordable price. The brand will likely suffer with engineers and consultants as well, but what is Hanwha to do. We are stuck looking for another value line product to supplement Axis and Arecont.

Best of luck to Hanwha.

Login to read this IPVM report.
Why do I need to log in?
IPVM conducts unique testing and research funded by member's payments enabling us to offer the most independent, accurate and in-depth information.

Related Reports on Marketing

UK Fines Security Firms For Illegal Direct Marketing on Jan 16, 2019
Two UK security firms have paid over $200,000 in fines for illegally making hundreds of thousands of calls to people registered on a government...
Gorilla Technology AI Provider, Raises $15 Million, Profiled on Jan 15, 2019
Gorilla Technology is a Taiwanese video analytics manufacturer that recently announced a $15 million investment from SBI Group, saying this...
CES 2019 Show Report on Jan 10, 2019
IPVM was at CES 2019 for the second year (see our CES 2018 Show Final Report) and is reporting on announcements and interesting news from the show...
2019 Video Surveillance Cameras Overview on Jan 07, 2019
Each year, IPVM summarizes the main advances and changes for video surveillance cameras, based on our industry-leading testing and...
CyberExtruder Face Recognition Profile on Jan 04, 2019
CyberExtruder offers 3D modeling face recognition software that they say provides quicker and more accurate matches than other 2D face recognition...
"At Hikvision, We Build Trust" on Jan 03, 2019
Hikvision has joined a growing number of video surveillance manufacturers marketing their trustworthiness. In a recent trade magazine full page...
European Startup Ajax Profile - They "Stand Against Evil" on Jan 03, 2019
European intrusion detection startup Ajax Systems proclaims: How are they standing against evil? And what are the differentiators and potential...
The Battle For The VSaaS Market Begins 2019 - Alarm.com, Arcules, Eagle Eye, OpenEye, Qumulex, Verkada, More on Jan 02, 2019
2019 will be the year that VSaaS finally becomes a real factor for professional video surveillance. While Video Surveillance as a Service (VSaaS)...
Scam Research And The $86 Billion IP Camera Market on Dec 19, 2018
Scam. The most widely cited research numbers in many, if not most, industries come from a growing number of Indian 'market research firms'. We...
Imperial Capital Security Investor Conference 2018 Review - ADT, Resideo, Alarm.com, Arlo, Eagle Eye, ACRE, More on Dec 14, 2018
Imperial Capital Security Investor Conference is an event matching industry executives with financiers that frequently leads to future funding...

Most Recent Industry Reports

Access Control Records Maintenance Guide on Jan 16, 2019
Weeding out old entries, turning off unused credentials, and updating who carries which credentials is as important as to maintaining security as...
UK Fines Security Firms For Illegal Direct Marketing on Jan 16, 2019
Two UK security firms have paid over $200,000 in fines for illegally making hundreds of thousands of calls to people registered on a government...
Access Control Cabling Tutorial on Jan 15, 2019
Access Control is only as reliable as its cables. While this aspect lacks the sexiness of other components, it remains a vital part of every...
Avigilon Favorability Results 2019 on Jan 15, 2019
Since IPVM's 2017 Avigilon favorability results, the company was acquired by Motorola and has shifted from being an aggressive startup to a more...
Gorilla Technology AI Provider, Raises $15 Million, Profiled on Jan 15, 2019
Gorilla Technology is a Taiwanese video analytics manufacturer that recently announced a $15 million investment from SBI Group, saying this...
2019 IP Networking Book Released on Jan 14, 2019
The new IP Networking Book 2019 is a 285 page in-depth guide that teaches you how IT and telecom technologies impact modern security...
Arecont Costar Layoffs on Jan 14, 2019
Arecont Vision, a Costar Company, has laid off more than 10% of their workforce in a move the company described to IPVM as a result of "important...
The False SCMP Story on Hikvision NYC AI on Jan 14, 2019
In the past week, one of Asia's largest publications, the South China Morning Post (SCMP), posted an article about "Chinese [facial recognition]...
WDR Tutorial on Jan 11, 2019
Understanding wide dynamic range (WDR) is critical to capturing high quality images in demanding conditions. However, with no real standards, any...

The world's leading video surveillance information source, IPVM provides the best reporting, testing and training for 10,000+ members globally. Dedicated to independent and objective information, we uniquely refuse any and all advertisements, sponsorship and consulting from manufacturers.

About | FAQ | Contact