Amazon Ring Alarm System Tested

By: Brian Rhodes, Published on Jul 16, 2018

Amazon Ring is going to hurt traditional dealers, and especially ADT, new IPVM test results of Ring's Alarm system underscore.

IPVM found that the system overall works well, easily overdelivering versus its groundbreaking low pricing.

The system clearly does have issues (inside we detail 5 functional problems our testing found), and given those and the strengths of incumbents, Amazon / Ring will not eliminate traditional providers. However, given the fundamental capabilities, low pricing and Amazon's massive reach, we expect Amazon / Ring to put notable downward pressure on both customer acquisition and margins for large incumbents.

****** **** ** ***** to **** *********** *******, and ********** ***, *** IPVM **** ******* ** Ring's ***** ****** **********.

**** ***** **** *** system ******* ***** ****, easily ************** ****** *** groundbreaking *** *******.

*** ****** ******* **** have ****** (****** ** detail * ********** ******** our ******* *****), *** given ***** *** *** strengths ** **********, ****** / **** **** *** eliminate *********** *********. *******, given *** *********** ************, low ******* *** ******'* massive *****, ** ****** Amazon / **** ** put ******* ******** ******** on **** ******** *********** and ******* *** ***** incumbents.

[***************]

Pros ** **** *****

******* ****** *********** *** good, **** ** ****** or ***** ***** ******, nor ************ ***** ** a **** ** * common *********** *******. ***** the ****** **** ***** does ****:

  • ********** *********: ** *** ****** phases, **** ********* ********* to ****** **** ** missed ***** ****** *** no ***** **** ** operation.
  • ******** ********: ** ****** *** three ******* *** *******: local ******, ********** ***, and *** ******. *** three ********** **** **** to *** *** **** only ***** *********** **** the ****** ** ******* equally ****.
  • **** ************* *****: **** ***** **** the ******** ** ******* path, ****** ******** ** integrated ****, *** **** includes **** ****** ** no ********** **** *** monitored *******. *** **** of **** ***** **** they **** **** ** claimed **** ** **** configuration ******.
  • **** **** *******: ** ***** ** both **** *** ***** Response ** *** *********** or **** *********. ** those *****, **** ********* were ******* *** ************* on *** *******, *** knowledge **** ** *** product ** ********** ***** to ********* *********** ****** were *** ******. ********* were ******** ** *** same ****, **** ** a ******** ********.

Cons ** **** *****

*******, *** ******* ******* is *** ******* ************ and ********:

  • **** ****** *****: **** *** ***, potentially ********* ******* ***** sensors. *** ***** ******* for *****, *** ******** type ** *******, **** does *** ***** *******.
  • *** ****/****** **********: ******* *** ******** is *** ***** ******** is *** ********* **** other **** *** ****** (ie: *****) ********, *** each ******** **** **** to ** ******** ********** by *****, ********* ** a ****** **********. **** claims **** *********** ** coming *** ***** ** clear ******** ****.
  • ****** *-****: ****, ******* ***** Z-Wave ** *** ******* system ******* ******* *** base *******, *** ****** is ****** ** ********** other '****' *-**** *******, potentially ********** *** ******** of ***** *******, *** connecting ** ****** **** automation ******* **** ***** and ***********. **** ****** further **** *-**** ******* is ****** *** ***** no ***** ******** ****.
  • ***** *** *****: *** ********** ***** speaker ** **** *** base ******* *** ****** can ** *********** ** other ******* ********* ***** or *** ** ******** by ****** ***********. ****'* upcoming ******* ** ********* sirens **** ****** ** needed ** ****** ****** will **** ******** ***** in ******* ***** ** other ******.
  • **** *** '*** ********': * ********* ****-**** in ****** ****** ** that ******* **** ***** the **-***** **** ********* may ********** ******* *** motion ******, **** ** the ******'* *********** ********* is *** ** ******* detection ******. **** *** no ******** *** **** other **** ** ********* nonspecific '***** *******' ** the ******* ******** ******.

Disruptive ******* ******* ******

* *** ********* ** Ring ***** ** *** pricing, **** *** ****** kit **** *** ******** monthly **********. ****** ********* alarm ********* **** ******* years ** ********* ********** at $**+ *** *****,**** ****** ** *** $10.

**** ***** *** ***** systems **** ****$***+ *** * ***** kit,****** ****'* ***** *** sells *** $***, (********** *** *** with********** ******* ********** * ******* ********* or ***** ***** **** ~$40 - $**).

******, ** ** ********** system *****,**** ** **** *** price ** ****'* *****($*** ** $***) *** ~$30 **** **************'* '**********' ***** ******($*** ** $***).

System ******** ********

*** ******** ***** ***** shows *** **** **** system **********:

*** **** ******* ******** a ******* *** ** LED **** **** ******** system ******, *** **** annuciates * ***** ***** horn **** *********. ** our *******, *** ***** volume *** ******** ** base ******* ******** *** if ****** ** * bookshelf ** ** * room, ******* ****** *** chimes ***** ** ******:

* ******** **** ** the **** ******** ********** uncovers **** ********* **********:

  • ******: *** ******'* ******* control *** ** ********, but **** ** ******* using ** **** **** charger *** **** *** have ***** *********** *********. The ****** ******** * status *** **** *** speaker ***********.
  • **** *******: *** **** **** station ******** ** ********** siren, ****** *****, *** option ** ******* ***** WiFi ** ********* ********.
  • **** ******* ******: *** ****** ******** one **** ** *-**** magnetic * ***** ******* contact. **** ***** ** claims ***** * *** wireless *********** ** **********, and ******* ****** ** added ** ******* *-**** hubs. ** ***** *** detect *** *** *** Ring *-**** ******* **** a **** *** ****** ***** ***** ********** hub.
  • **** ****** *** ******: * ****** ***** PIR ***** ****** '*** immunity' ***** ** ******, but **** **** *********** set ** *** ***** sensitive ******* *** *** was ******** ********* ** a ~** ***** ***. While ***** *-**** **** are ********* ** *** market, **** *** *** compatible **** **** *****.
  • *-**** ********: ******* *** ******* use *-**** *** ******** connection ** *** **** station, ***** ****** ******** floors ** ******* ***** can ** ****. ***** Ring ********** ***** *** included ******** *** ********* longer **** *** ****, we ***** ** ******** performance **** **** **** sensors ** **** **** and ***** ****** **** users **** **** ** even *** ****** *****, open ********* *********.

**** ****** *** ***** kit *** ** ******** up ** *** ******* or *******. **** ***** will **** ** ******** at ***** *** ** two ********** ******* ** monitor ******* ******, ** the ***** *** ** sized *** ***** ********** or *****.

Testing ***** ******** ****

**** ****** **** ***** of *************, ***** * stopwatch ** ******* ******** between *** ***** ************ pushed ** ****'* ****** expires ** **** *** central ******* ****** *** phone. ****-**-**** *** ** to ** ******* ****** using **** ****** *** the ***** ** ******** between ** - *** seconds ** ******* ** most ********* ***** *******:

*** ***** ************ **** prompt ******* ** *** app **** ****:

**** ****, *** '**** first' ***** ****** ******** to ** *******, *** is **** ************ ** 15-second **********.

Rapid ******** *******

******* **** ***** **** now ******** *** ***** a ***** *** ***** for ******** ********* *******, both **** *** ***** central ******* ********** ************ ************ ********** *** **** to ****** ***** ****** questions.

*******, ***** ******** *** notably **** ******** *** helpful ** ********** ****** configuration, ******** ********** ***** the ******* ******** ***** from ****** ****. ** many *****, *** ******** from ***** ******** (******** disclosed ** '****' **** answering ****** *****) **** the ***** ********* ********* and ************* ******* ** memory **** **** * Ring ******** ******** ****** a ********* ** *** to *** ******* ****.

** *** *****, ****** Ring ** ***** ******** was ******* *** **** to ****** *** ********* in * ****** **** or ****, **** ** a ******** *** ****** to ******** * ********.

System ********

*** ******* ****** ***** are ****** ** *** for ****** ********* ** Ring's ********** ***. *** system's *** ****, *** Away, *** ****** ******* are ********* ** *** when *** *** ** opened:

*** ***** ***** ***** an ******** ** *** app ********, *** **** the *********** **** **** other **** ******** ******* using *** **** ***:

******** ** ***** *******, the **** ****** *** Ring ** * ******** connected ****** ******* ** Simplisafe, *** **** ****** on *** ****. *******, Ring's ****** ** **** a ********** **** **** be ********* ** * Base *******, ****** **** Protect ** ***** ********** combo ******* (**:****) **** ******* *** main ****** **** *** system ****.

****'* ****** **** *** need ********* ***** ** operate, *** ******** ** internal ******* **** *** company ****** ** '**** for ***** * *****' between *******.

****-****, **** ** ******* of ***** *** ****** sizes, *** ** ******** between ********** *** * and **** ******. * side-by-side ********** ** *****:

*******, ****** **********'* ****** that **** ******** ** batteries, ****'* ** ****** and **** ** ******* via * ****-**** ***** wall ** *** *******.

Ring's **** *******

*** ** *** ******* weaknesses ** **** ** the *********** ***** **** and ******* ********* ** alarm *******.

******* ***** *-****, ********** sensors *** ******* ** those ******* ** ****, which ** ******* ** a ****** ***** ******** contact *** ****** *** unit. ****-**-**** *********** ** Ring **. ***** ****** types *** *****, ***** PIRs:

*** **** ****/****** ********:

** **** *****, **** is ********* ****** **** competitive ******, *** *********** is *** ****** ** either ****. *** ***** magnetic ******* ********* ****, while *** *** *** trouble *****-******** ** **** smaller **** *** ** pound **** ********* ********* in ****** *********.

*** ******** ***** ***** takes * **** ** the ************* ***** ****** sizes *** ******** *********** of *** ***:

*************, **** *** ******* options *** * *****-******** PIR *****, *** ** the *******'* ******** *** on *** ************* **** ***** *** need ** ***** ***** options **** *** ***:

...********* ** **** ***, you *** **** **** there ** ** ******* where ** **** *** set *** *** *****. In **** ****, *** may **** ** ******** other *******.

Siren ****** ****

*** ******** ** ****'* system ** *** ******* noise ******** ** *** base ******* *** ****** is **** ******** ** other ***** *******, *** even **** ********** ** the *** ******, *** alarm ***** *** *** wake ********* ******** ** distant ***** ** ********* be ***** ** ****** floorplans.

**** ** ******* *** issue ** **** *******, Ring's ************** *** ** relocate *** **** ******* closer ** ***** ***** occupants *** ******** *** to **** **** *** speaker ** *** ********** by ******* ** ***** room ***********.

*** *** ********* **** most ***** *** ****** to **** ******, ** not ********, ******'* ******** $** *-**** 105 ** ***** *******:

*** ****** ** *** yet *********, *** **** is ****** ***-****** *** and ***** ** **** plan ** ***** ******** it ** ****** *****.

Cell ****** ********

****'* ****** ******** * factory-installed **&* **** ******* for ************* **** ******, and *** ******* **** is ******** ** ***$**/***** ********** ****. ***** ** *** need ** ******** *** cell ********** *** ** is **** **** *** system ** ********** ** setup:

*** ******** ********** ** only **** ** *** primary ******** ************* ** lost, ********* **** ***** is **** ** * location's *****. ***** ** concerns ****** ******'* ******** **********, ** ***** **** if * ********* *** when ***** ****** **** allowed *** * '****' for ******* ** ******* in **********. **** ******** that ***** '*********** *** not ****** **********', *** system ****** ******* ******* notifications '**** ** *****' when **** *** ******** by *** ******. *** testing ***** * ** to ** ****** ***** in ******* ******* ************* on **** ******, *** this ** *** ****** a ****** ** ******** in ****** ********.

Not ********** **** ****, *****, *-****

******* ********* ****-******* *** Ring ***** ********* ** that *** ****** ** essentially *** ********** **** other **** ******* *************/*******, *** ******'* *** 'personal ********* ***' *****, nor **** *-**** ************* despite ***** ** ** connect *** *** *******.

**** **** ****'* ***** devices, *** **** *** makes ********** ** ***** clips **** **** *** main ********* ******** *********, but ****** *** *** linked *** ****** ********* is ***********.

*** *******, ** *** Ring ***** ****** ** armed **** *** ******** is *********, ***** **** manually ****** *** ***** system ****** ******* * monitored ****. ***** ***** operations *** ** **** from *** **** ***, the **** **** ******** remember *** ** **** or **** * ***** alarm ***** **** ******.

Versus *** *** ***** *******

**** ********** *******.*** ****************** ***** ******* *.* Tested, ****'* ****** ****** access ** ****, **** incremental **** *** ***** video ******* *** ********* and *******, ****** *** $35 - $**/***** ***** monthly *** ** *** 'Smarthome' *********.

********, *** $** *** month, **** ***** *** add ******* ******* **********, unlike *** ******* $** - $** ***** *** for *** ******* ***** ADC *** ***** *******.

******* ****** **** *****, both *** *** ***** Connect *** **** **** just ********* ******* *** fundamentally ***** **** ********** management *** *-****. ******* like ***********, **** *****, garage **** *********, ********, and **** **** ********** can ** ******* *** those *********, ***** **** Alarm ** ******* **** to ********* *********. **** may ****** ** * later ****, *** **** has *** ** **** users *** ****** ******** automation **********.

Ring ****** ** *** *** *********** *******

****** / **** ********** new *********** ** * crowded *******. ********** '*** Incumbents' ************************* ********* **** ******* features *** *************, ******* with ****** ********** ****-****** promotional *******, *** ******** management *****, *** ****** / **** *** ***** or ****** ***** ********** from *** *. ******, it **** ** ***** a ******* ******* ***** 3, *** *** **** heavy ******* ****** ****.

** ****** *** *, and ** **********, ****** / ****, ***** ** their *********** ****, ** put ******** ** *********** dealers ***, **** *******, ADT, *** **** ****-****** provider **** ** **** to * ***-****, ***** quality, *** ***** ********* like ****** / ****.

Comments (11)

Great report!  Thanks for all the detail.  Sounds like I should wait about six months to give them time to improve the app and roll out nicer sensors.

"Sounds like I should wait about six months to give them time to improve the app and roll out nicer sensors."

I could care less about the size of sensors... imo, it is embarrassing for a tech company like Amazon to roll out Alarm before they could make it compatible with Doorbell.

I mean, come on! You don't have a few code rangers to come to the rescue and write integrations to Ring Doorbell before you go Live?

dumb.

I’m not worried about this. I’ve asked every customer we’ve run into since ISC West where I first saw Ring alarm. It’s suprising how few know who Ring is. This type of system will be a threat to us down the road but not today and not this year. We’re already competing and we’re not going to lose just yet. This may be more of a threat in other market but living in an area where people are paying $10,000 to $20,000 per year in property taxes and they don’t mind has its advantages. I have a budy who used to work for a cable TV company. Now he sets people up with Netflix and OTA TV and makes a killing. There’s always opportunity. He’s got 5 employees now after just 12 months.

We’ve just released a new product that’s professionally installed and not much more expensive than Ring (and it includes installation) and our monitoring isn’t much more expensive either. Our profit margins are still strong. 

Alarm companies can either roll over and die or they can come up with innovative solutions. 

In Belgium there’s a voluntary qualit6 label for intrusion called INCERT.  If you’re certified, you can only install certified products. So unless Amazon would have it certified, it won’t work for INCERT certified installers. Off. Ourse there are the non cer5ified installers who could use this. 

So,it depends on the market. In higher end installations, INCERT will be required by the theft insurance policy. For low end and DIY this will probably work

What about jamming protection?That's all about everything on a wireless system…..

Ring uses Z-Wave which provides basic supervision, but no anti-jamming.

The protocol allows for 128-bit AES encryption, but (like many Z-Wave devices) Ring does not use this.  They told us that future firmware updates may incorporate this, but at release no encryption or jamming protection is offered.

900 MHZ? with no anti jamming?alarm system is not the correct name for this tool even a kid could outwin ...i dubt antij amming is going to be just a fw feature since it needs also hardware on the panel

To rebutt: Anti-jamming is still fairly uncommon among wireless panels in the residential space, and even among commercial systems it is only becoming common recently (since the exploits covered in: How to Hack an ADT Alarm System).

Do you see jamming sensors as one of the primary ways thieves/burglars are breaking into homes?

 

Absolutely yes.In my area (northern Italy) jamming of systems and/or GSM is "basic feature"of a bulglar intruder.Lately we are dealing with jamming of GSM comunicators

Visonic has anti jamming (EN30/60 the ONLY acceptable anti jamming in my opinion)

DSC WP panels (that are same as Visonic) have it

Risco has it

Pyronix has it

Plus a bunch (every) system produced in Italy that are names maybe unknown outside of IT They all have anti jamming….in the past (beginning of 2000's) bulglars used to jam 433 Mhz systems (mostly French)with a remote for authomatic gates

Nowdays you can build yourself ( i wont say i have one cause it's illegal in EU) or buy one very basic tool that Jams everything from 850 to 900 MHZ...even from Amazon…….

Are we talking about security?if yes then the sistem must be secure otherwise it's not security

Thanks for the informative comment!  +1

re:

Are we talking about security?if yes then the sistem must be secure otherwise it's not security

Have you ever seen 125 kHz access card copying?  Yikes!

Yes even mifare 13.5 can be sniffed and copied.it can be secured with end to end aes encrypted systems where the encryption begins at card's level

Read this IPVM report for free.

This article is part of IPVM's 6,438 reports, 865 tests and is only available to members. To get a one-time preview of our work, enter your work email to access the full article.

Already a member? Login here | Join now

Related Reports

Coronavirus Hits Manufacturers, Standing Now, Worse To Come on Apr 06, 2020
Coronavirus is hitting security manufacturers, though overall modestly for...
ADI Adds Lockers on Mar 20, 2020
Locker delivery is a growing trend, spurred by Amazon. Now, ADI has added...
The Problem With Fever Detecting Thermal Sunglasses on Apr 15, 2020
While the media has promoted using thermal sunglasses to detect fevers, this...
Bottom: Integrators Start To Stand Vs Coronavirus on Apr 20, 2020
Good news - IPVM integrator statistics show that while coronavirus has hit...
ADT: 'Fever' Cameras Are Medical Devices on Jun 15, 2020
While many manufacturers are avoiding admitting their 'fever' cameras are...
Facial Recognition: Weak Sales, Anti Regulation, No Favorite, Says Security Integrators on Jul 07, 2020
While facial recognition has gained greater prominence, a new IPVM study of...
JCI / Tyco Security Products Layoffs on Jun 05, 2020
Johnson Controls / Tyco Security Products has confirmed COVID-19 related...
Verkada: "IPVM Should Never Be Your Source of News" on Jul 02, 2020
Verkada was unhappy with IPVM's recent coverage declaring that reading IPVM...
Milestone Presents XProtect On AWS on May 04, 2020
Milestone presented its XProtect on AWS offering at the April 2020 IPVM New...
Worst Over But Integrators Still Dealing With Coronavirus Problems (June Statistics) on Jun 30, 2020
While numbers of integrators very impacted by Coronavirus continue to drop,...
Terrible Convergint Coronavirus Thermal Camera Recommendation on Apr 01, 2020
A week after Convergint disclosed falling revenue, pay and job cuts,...
Faulty Hikvision Cali Colombia Fever Camera Implementation on Jul 20, 2020
The mayor of one of Colombia's largest cities has promoted a faulty Hikvision...
HID Presents Signo on Apr 23, 2020
HID Global presented their new Signo readers they claim read farther and...
"He Is An Idiot!" Exclaims SIA Director John Mack on Mar 23, 2020
Here is another inside look into the "leaders" of the security industry. SIA...
UK Government Says Fever Cameras "Unsuitable" on Jul 01, 2020
The UK government's medical device regulator, MHRA, told IPVM that...

Recent Reports

VSaaS Will Hurt Integrators on Aug 06, 2020
VSaaS will hurt integrators, there is no question about that. How much...
Dogs For Coronavirus Screening Examined on Aug 06, 2020
While thermal temperature screening is the surveillance industry's most...
ADT Slides Back, Disappointing Results, Poor Commercial Performance on Aug 06, 2020
While ADT had an incredible start to the week, driven by the Google...
AHJ / Authority Having Jurisdiction Tutorial on Aug 06, 2020
One of the most powerful yet often underappreciated characters in all of the...
SIA Coaches Sellers on NDAA 889B Blacklist Workarounds on Aug 05, 2020
Last month SIA demanded that NDAA 899B "must be delayed". Now that they have...
ADI Returns To Growth, Back To 'Pre-COVID Levels' on Aug 05, 2020
While ADI was hit hard in April, with revenue declining 21%, the company's...
Exposing Fever Tablet Suppliers and 40+ Relabelers on Aug 05, 2020
IPVM has found 40+ USA and EU companies relabeling fever tablets designed,...
Indian Government Restricts PRC Manufacturers From Public Projects on Aug 04, 2020
In a move that mirrors the U.S. government’s ban on Dahua and Hikvision...
Directory of 201 "Fever" Camera Suppliers on Aug 04, 2020
This directory provides a list of "Fever" scanning thermal camera providers...
Face Masks Increase Face Recognition Errors Says NIST on Aug 04, 2020
COVID-19 has led to widespread facemask use, which as IPVM testing has shown...
Dahua Loses Australian Medical Device Approval on Aug 04, 2020
Dahua has cancelled its medical device registration after "discussions" with...
Google Invests in ADT, ADT Stock Soars on Aug 03, 2020
Google has announced a $450 million investment in the Florida-based security...
US Startup Fever Inspect Examined on Aug 03, 2020
Undoubtedly late to fever cameras, this US company, Fever Inspect, led by a...
Motorola Solutions Acquires Pelco on Aug 03, 2020
Motorola Solutions has acquired Pelco, pledging to bring blue back and make...
False: Verkada: "If You Want To Remote View Your Cameras You Need To Punch Holes In Your Firewall" on Jul 31, 2020
Verkada falsely declared to “3,000+ customers”, “300 school districts”, and...