Amazon Ring Alarm System Tested

Author: Brian Rhodes, Published on Jul 16, 2018

Amazon Ring is going to hurt traditional dealers, and especially ADT, new IPVM test results of Ring's Alarm system underscore.

IPVM found that the system overall works well, easily overdelivering versus its groundbreaking low pricing.

The system clearly does have issues (inside we detail 5 functional problems our testing found), and given those and the strengths of incumbents, Amazon / Ring will not eliminate traditional providers. However, given the fundamental capabilities, low pricing and Amazon's massive reach, we expect Amazon / Ring to put notable downward pressure on both customer acquisition and margins for large incumbents.

****** **** ** ***** ** **** *********** *******, *** ********** ADT, *** **** **** ******* ** ****'* ***** ****** **********.

**** ***** **** *** ****** ******* ***** ****, ****** ************** versus *** ************** *** *******.

*** ****** ******* **** **** ****** (****** ** ****** * functional ******** *** ******* *****), *** ***** ***** *** *** strengths ** **********, ****** / **** **** *** ********* *********** providers. *******, ***** *** *********** ************, *** ******* *** ******'* massive *****, ** ****** ****** / **** ** *** ******* downward ******** ** **** ******** *********** *** ******* *** ***** incumbents.

[***************]

Pros ** **** *****

******* ****** *********** *** ****, **** ** ****** ** ***** alarm ******, *** ************ ***** ** * **** ** * common *********** *******. ***** *** ****** **** ***** **** ****:

  • ********** *********: ** *** ****** ******, **** ********* ********* ** ****** with ** ****** ***** ****** *** ** ***** **** ** operation.
  • ******** ********: ** ****** *** ***** ******* *** *******: ***** ******, smartphone ***, *** *** ******. *** ***** ********** **** **** to *** *** **** **** ***** *********** **** *** ****** to ******* ******* ****.
  • **** ************* *****: **** ***** **** *** ******** ** ******* ****, ****** ethernet ** ********** ****, *** **** ******** **** ****** ** no ********** **** *** ********* *******. *** **** ** **** paths **** **** **** **** ** ******* **** ** **** configuration ******.
  • **** **** *******: ** ***** ** **** **** *** ***** ******** ** ask *********** ** **** *********. ** ***** *****, **** ********* were ******* *** ************* ** *** *******, *** ********* **** on *** ******* ** ********** ***** ** ********* *********** ****** were *** ******. ********* **** ******** ** *** **** ****, even ** * ******** ********.

Cons ** **** *****

*******, *** ******* ******* ** *** ******* ************ *** ********:

  • **** ****** *****: **** *** ***, *********** ********* ******* ***** *******. *** users ******* *** *****, *** ******** **** ** *******, **** does *** ***** *******.
  • *** ****/****** **********: ******* *** ******** ** *** ***** ******** ** *** integrate **** ***** **** *** ****** (**: *****) ********, *** each ******** **** **** ** ** ******** ********** ** *****, resulting ** * ****** **********. **** ****** **** *********** ** coming *** ***** ** ***** ******** ****.
  • ****** *-****: ****, ******* ***** *-**** ** *** ******* ****** ******* sensors *** **** *******, *** ****** ** ****** ** ********** other '****' *-**** *******, *********** ********** *** ******** ** ***** sensors, *** ********** ** ****** **** ********** ******* **** ***** and ***********. **** ****** ******* **** *-**** ******* ** ****** but ***** ** ***** ******** ****.
  • ***** *** *****: *** ********** ***** ******* ** **** *** **** ******* and ****** *** ** *********** ** ***** ******* ********* ***** or *** ** ******** ** ****** ***********. ****'* ******** ******* of ********* ****** **** ****** ** ****** ** ****** ****** will **** ******** ***** ** ******* ***** ** ***** ******.
  • **** *** '*** ********': * ********* ****-**** ** ****** ****** ** **** ******* pets ***** *** **-***** **** ********* *** ********** ******* *** motion ******, **** ** *** ******'* *********** ********* ** *** to ******* ********* ******. **** *** ** ******** *** **** other **** ** ********* *********** '***** *******' ** *** ******* presents ******.

Disruptive ******* ******* ******

* *** ********* ** **** ***** ** *** *******, **** for ****** *** **** *** ******** ******* **********. ****** ********* alarm ********* **** ******* ***** ** ********* ********** ** $**+ per *****,**** ****** ** *** $**.

**** ***** *** ***** ******* **** ****$***+ *** * ***** ***,****** ****'* ***** *** ***** *** $***, (********** *** *** ************** ******* ********** * ******* ********* ** ***** ***** **** ~$** - $70).

******, ** ** ********** ****** *****,**** ** **** *** ***** ** ****'* *****($*** ** $***) *** ~$** **** **************'* '**********' ***** ******($*** ** $***).

System ******** ********

*** ******** ***** ***** ***** *** **** **** ****** **********:

*** **** ******* ******** * ******* *** ** *** **** that ******** ****** ******, *** **** ********** * ***** ***** horn **** *********. ** *** *******, *** ***** ****** *** softened ** **** ******* ******** *** ** ****** ** * bookshelf ** ** * ****, ******* ****** *** ****** ***** be ******:

* ******** **** ** *** **** ******** ********** ******** **** potential **********:

  • ******: *** ******'* ******* ******* *** ** ********, *** **** be ******* ***** ** **** **** ******* *** **** *** have ***** *********** *********. *** ****** ******** * ****** *** Ring *** ******* ***********.
  • **** *******: *** **** **** ******* ******** ** ********** *****, ****** light, *** ****** ** ******* ***** **** ** ********* ********.
  • **** ******* ******: *** ****** ******** *** **** ** *-**** ******** * piece ******* *******. **** ***** ** ****** ***** * *** wireless *********** ** **********, *** ******* ****** ** ***** ** general *-**** ****. ** ***** *** ****** *** *** *** Ring *-**** ******* **** * **** *** ****** ***** ***** ********** ***.
  • **** ****** *** ******: * ****** ***** *** ***** ****** '*** ********' ***** 33 ******, *** **** **** *********** *** ** *** ***** sensitive ******* *** *** *** ******** ********* ** * ~** pound ***. ***** ***** *-**** **** *** ********* ** *** market, **** *** *** ********** **** **** *****.
  • *-**** ********: ******* *** ******* *** *-**** *** ******** ********** ** the **** *******, ***** ****** ******** ****** ** ******* ***** can ** ****. ***** **** ********** ***** *** ******** ******** for ********* ****** **** *** ****, ** ***** ** ******** performance **** **** **** ******* ** **** **** *** ***** expect **** ***** **** **** ** **** *** ****** *****, open ********* *********.

**** ****** *** ***** *** *** ** ******** ** ** 225 ******* ** *******. **** ***** **** **** ** ******** at ***** *** ** *** ********** ******* ** ******* ******* houses, ** *** ***** *** ** ***** *** ***** ********** or *****.

Testing ***** ******** ****

**** ****** **** ***** ** *************, ***** * ********* ** measure ******** ******* *** ***** ************ ****** ** ****'* ****** expires ** **** *** ******* ******* ****** *** *****. ****-**-**** was ** ** ** ******* ****** ***** **** ****** *** the ***** ** ******** ******* ** - *** ******* ** typical ** **** ********* ***** *******:

*** ***** ************ **** ****** ******* ** *** *** **** this:

**** ****, *** '**** *****' ***** ****** ******** ** ** seconds, *** ** **** ************ ** **-****** **********.

Rapid ******** *******

******* **** ***** **** *** ******** *** ***** * ***** new ***** *** ******** ********* *******, **** **** *** ***** central ******* ********** ************ ************ ********** *** **** ** ****** ***** ****** *********.

*******, ***** ******** *** ******* **** ******** *** ******* ** navigating ****** *************, ******** ********** ***** *** ******* ******** ***** from ****** ****. ** **** *****, *** ******** **** ***** Response (******** ********* ** '****' **** ********* ****** *****) **** the ***** ********* ********* *** ************* ******* ** ****** **** when * **** ******** ******** ****** * ********* ** *** to *** ******* ****.

** *** *****, ****** **** ** ***** ******** *** ******* and **** ** ****** *** ********* ** * ****** **** or ****, **** ** * ******** *** ****** ** ******** a ********.

System ********

*** ******* ****** ***** *** ****** ** *** *** ****** operation ** ****'* ********** ***. *** ******'* *** ****, *** Away, *** ****** ******* *** ********* ** *** **** *** app ** ******:

*** ***** ***** ***** ** ******** ** *** *** ********, and **** *** *********** **** **** ***** **** ******** ******* using *** **** ***:

******** ** ***** *******, *** **** ****** *** **** ** a ******** ********* ****** ******* ** **********, *** **** ****** on *** ****. *******, ****'* ****** ** **** * ********** that **** ** ********* ** * **** *******, ****** **** Protect ** ***** ********** ***** ******* (**:****) **** ******* *** **** ****** **** *** ****** ****.

****'* ****** **** *** **** ********* ***** ** *******, *** includes ** ******** ******* **** *** ******* ****** ** '**** for ***** * *****' ******* *******.

****-****, **** ** ******* ** ***** *** ****** *****, *** is ******** ******* ********** *** * *** **** ******. * side-by-side ********** ** *****:

*******, ****** **********'* ****** **** **** ******** ** *********, ****'* is ****** *** **** ** ******* *** * ****-**** ***** wall ** *** *******.

Ring's **** *******

*** ** *** ******* ********** ** **** ** *** *********** large **** *** ******* ********* ** ***** *******.

******* ***** *-****, ********** ******* *** ******* ** ***** ******* by ****, ***** ** ******* ** * ****** ***** ******** contact *** ****** *** ****. ****-**-**** *********** ** **** **. other ****** ***** *** *****, ***** ****:

*** **** ****/****** ********:

** **** *****, **** ** ********* ****** **** *********** ******, and *********** ** *** ****** ** ****** ****. *** ***** magnetic ******* ********* ****, ***** *** *** *** ******* *****-******** on **** ******* **** *** ** ***** **** ********* ********* in ****** *********.

*** ******** ***** ***** ***** * **** ** *** ************* large ****** ***** *** ******** *********** ** *** ***:

*************, **** *** ******* ******* *** * *****-******** *** *****, and ** *** *******'* ******** *** ** *** ************* **** ***** *** **** ** ***** ***** ******* **** the ***:

...********* ** **** ***, *** *** **** **** ***** ** no ******* ***** ** **** *** *** *** *** *****. In **** ****, *** *** **** ** ******** ***** *******.

Siren ****** ****

*** ******** ** ****'* ****** ** *** ******* ***** ******** by *** **** ******* *** ****** ** **** ******** ** other ***** *******, *** **** **** ********** ** *** *** volume, *** ***** ***** *** *** **** ********* ******** ** distant ***** ** ********* ** ***** ** ****** **********.

**** ** ******* *** ***** ** **** *******, ****'* ************** was ** ******** *** **** ******* ****** ** ***** ***** occupants *** ******** *** ** **** **** *** ******* ** not ********** ** ******* ** ***** **** ***********.

*** *** ********* **** **** ***** *** ****** ** **** useful, ** *** ********, ******'* ******** $** *-**** *** ** ***** *******:

*** ****** ** *** *** *********, *** **** ** ****** pre-orders *** *** ***** ** **** **** ** ***** ******** it ** ****** *****.

Cell ****** ********

****'* ****** ******** * *******-********* **&* **** ******* *** ************* path ******, *** *** ******* **** ** ******** ** ***$**/***** ********** ****. ***** ** *** **** ** ******** *** **** ********** and ** ** **** **** *** ****** ** ********** ** setup:

*** ******** ********** ** **** **** ** *** ******* ******** communication ** ****, ********* **** ***** ** **** ** * location's *****. ***** ** ******** ****** ******'* ******** **********, ** ***** **** ** * ********* *** **** ***** backup **** ******* *** * '****' *** ******* ** ******* in **********. **** ******** **** ***** '*********** *** *** ****** continuous', *** ****** ****** ******* ******* ************* '**** ** *****' when **** *** ******** ** *** ******. *** ******* ***** a ** ** ** ****** ***** ** ******* ******* ************* on **** ******, *** **** ** *** ****** * ****** of ******** ** ****** ********.

Not ********** **** ****, *****, *-****

******* ********* ****-******* *** **** ***** ********* ** **** *** system ** *********** *** ********** **** ***** **** ******* *************/*******, *** ******'* *** '******** ********* ***' *****, *** **** Z-Wave ************* ******* ***** ** ** ******* *** *** *******.

**** **** ****'* ***** *******, *** **** *** ***** ********** to ***** ***** **** **** *** **** ********* ******** *********, but ****** *** *** ****** *** ****** ********* ** ***********.

*** *******, ** *** **** ***** ****** ** ***** **** the ******** ** *********, ***** **** ******** ****** *** ***** system ****** ******* * ********* ****. ***** ***** ********** *** be **** **** *** **** ***, *** **** **** ******** remember *** ** **** ** **** * ***** ***** ***** will ******.

Versus *** *** ***** *******

**** ********** *******.*** ****************** ***** ******* *.* ******, ****'* ****** ****** ****** ** ****, **** *********** **** for ***** ***** ******* *** ********* *** *******, ****** *** $35 - $**/***** ***** ******* *** ** *** '*********' *********.

********, *** $** *** *****, **** ***** *** *** ******* station **********, ****** *** ******* $** - $** ***** *** for *** ******* ***** *** *** ***** *******.

******* ****** **** *****, **** *** *** ***** ******* *** more **** **** ********* ******* *** ************* ***** **** ********** management *** *-****. ******* **** ***********, **** *****, ****** **** operators, ********, *** **** **** ********** *** ** ******* *** those *********, ***** **** ***** ** ******* **** ** ********* detection. **** *** ****** ** * ***** ****, *** **** has *** ** **** ***** *** ****** ******** ********** **********.

Ring ****** ** *** *** *********** *******

****** / **** ********** *** *********** ** * ******* *******. Entrenched '*** **********' ************************* ********* **** ******* ******** *** *************, ******* **** ****** possessing ****-****** *********** *******, *** ******** ********** *****, *** ****** / **** *** ***** ** ****** ***** ********** **** *** 0. ******, ** **** ** ***** * ******* ******* ***** 3, *** *** **** ***** ******* ****** ****.

** ****** *** *, *** ** **********, ****** / ****, based ** ***** *********** ****, ** *** ******** ** *********** dealers ***, **** *******, ***, *** **** ****-****** ******** **** at **** ** * ***-****, ***** *******, *** ***** ********* like ****** / ****.

Comments (11)

***** ******! ****** *** *** *** ******. ****** **** * should **** ***** *** ****** ** **** **** **** ** improve *** *** *** **** *** ***** *******.

"****** **** * ****** **** ***** *** ****** ** **** them **** ** ******* *** *** *** **** *** ***** sensors."

* ***** **** **** ***** *** **** ** *******... ***, it ** ************ *** * **** ******* **** ****** ** roll *** ***** ****** **** ***** **** ** ********** **** Doorbell.

* ****, **** **! *** ***'* **** * *** **** rangers ** **** ** *** ****** *** ***** ************ ** Ring ******** ****** *** ** ****?

****.

*’* *** ******* ***** ****. *’** ***** ***** ******** **’** run **** ***** *** **** ***** * ***** *** **** alarm. **’* ********* *** *** **** *** **** **. **** type ** ****** **** ** * ****** ** ** **** the **** *** *** ***** *** *** **** ****. **’** already ********* *** **’** *** ***** ** **** **** ***. This *** ** **** ** * ****** ** ***** ****** but ****** ** ** **** ***** ****** *** ****** $**,*** to $**,*** *** **** ** ******** ***** *** **** ***’* mind *** *** **********. * **** * **** *** **** to **** *** * ***** ** *******. *** ** **** people ** **** ******* *** *** ** *** ***** * killing. *****’* ****** ***********. **’* *** * ********* *** ***** just ** ******.

**’** **** ******** * *** ******* ****’* ************** ********* *** not **** **** ********* **** **** (*** ** ******** ************) and *** ********** ***’* **** **** ********* ******. *** ****** margins *** ***** ******.

***** ********* *** ****** **** **** *** *** ** **** can **** ** **** ********** *********.

** ******* *****’* * ********* ******* ***** *** ********* ****** INCERT. ** ***’** *********, *** *** **** ******* ********* ********. So ****** ****** ***** **** ** *********, ** ***’* **** for ****** ********* **********. ***. ***** ***** *** *** *** cer5ified ********** *** ***** *** ****.

**,** ******* ** *** ******. ** ****** *** *************, ****** will ** ******** ** *** ***** ********* ******. *** *** end *** *** **** **** ******** ****

**** ***** ******* **********?****'* *** ***** ********** ** * ******** system…..

**** **** *-**** ***** ******** ***** ***********, *** ** ****-*******.

*** ******** ****** *** ***-*** *** **********, *** (**** **** Z-Wave *******) **** **** *** *** ****. **** **** ** that ****** ******** ******* *** *********** ****, *** ** ******* no ********** ** ******* ********** ** *******.

*** ***? **** ** **** *******?***** ****** ** *** *** correct **** *** **** **** **** * *** ***** ****** ...i **** ***** ****** ** ***** ** ** **** * fw ******* ***** ** ***** **** ******** ** *** *****

** ******: ****-******* ** ***** ****** ******** ***** ******** ****** in *** *********** *****, *** **** ***** ********** ******* ** is **** ******** ****** ******** (***** *** ******** ******* **:*** ** **** ** *** ***** ******).

** *** *** ******* ******* ** *** ** *** ******* ways *******/******** *** ******** **** *****?

********** ***.** ** **** (******** *****) ******* ** ******* ***/** GSM ** "***** *******"** * ******* ********.****** ** *** ******* with ******* ** *** ************

******* *** **** ******* (****/** *** **** ********** **** ******* in ** *******)

*** ** ****** (**** *** **** ** *******) **** **

***** *** **

******* *** **

**** * ***** (*****) ****** ******** ** ***** **** *** names ***** ******* ******* ** ** **** *** **** **** jamming….in *** **** (********* ** ****'*) ******** **** ** *** 433 *** ******* (****** ******)**** * ****** *** ********** *****

******* *** *** ***** ******** ( * **** *** * have *** ***** **'* ******* ** **) ** *** *** very ***** **** **** **** ********** **** *** ** *** MHZ...even **** ******…….

*** ** ******* ***** ********?** *** **** *** ****** **** be ****** ********* **'* *** ********

****** *** *** *********** *******! +*

**:

*** ** ******* ***** ********?** *** **** *** ****** **** be ****** ********* **'* *** ********

**** *** **** ******* *** ****** **** *******? *****!

*** **** ****** **.* *** ** ******* *** ******.** *** be ******* **** *** ** *** *** ********* ******* ***** the ********** ****** ** ****'* *****

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