Amazon Ring Alarm System Tested

By: Brian Rhodes, Published on Jul 16, 2018

Amazon Ring is going to hurt traditional dealers, and especially ADT, new IPVM test results of Ring's Alarm system underscore.

IPVM found that the system overall works well, easily overdelivering versus its groundbreaking low pricing. 

The system clearly does have issues (inside we detail 5 functional problems our testing found), and given those and the strengths of incumbents,  Amazon / Ring will not eliminate traditional providers. However, given the fundamental capabilities, low pricing and Amazon's massive reach, we expect Amazon / Ring to put notable downward pressure on both customer acquisition and margins for large incumbents. 

****** **** ** ***** to **** *********** *******, and ********** ***, *** IPVM **** ******* ** Ring's ***** ****** **********.

**** ***** **** *** system ******* ***** ****, ****** overdelivering ****** *** ************** low *******. 

*** ****** ******* **** have issues (****** ** ****** 5 ********** ******** *** testing *****), *** ***** those *** *** ********* of **********,  ****** / Ring **** *** ********* traditional *********. *******, ***** the *********** ************, *** pricing *** ******'* ******* reach, ** ****** ****** / **** ** *** notable ******** ******** ** both ******** *********** *** ******* for ***** **********. 

[***************]

Pros ** **** *****

******* ****** *********** *** good, **** ** ****** or ***** ***** ******, nor ************ ***** ** a **** ** * common *********** *******. ***** the ****** **** ***** **** well:

  • ********** *********: ** *** ****** phases, **** ********* ********* to ****** **** ** missed ***** ****** *** no ***** **** ** operation.
  • ******** ********: ** ****** *** three ******* *** *******: local ******, ********** ***, and *** ******. *** three ********** **** **** to *** *** **** only ***** *********** **** the ****** ** ******* equally ****.
  • **** ************* *****: **** ***** **** the ******** ** ******* path, ****** ******** ** integrated ****, *** **** includes **** ****** ** no ********** **** *** monitored *******. *** **** of **** ***** **** they **** **** ** claimed **** ** **** configuration ******.
  • **** **** *******: ** ***** ** both **** *** ***** Response ** *** *********** or **** *********.  ** those *****, **** ********* were ******* *** ************* on *** *******, *** knowledge **** ** *** product ** ********** ***** to ********* *********** ****** were *** ******. ********* were ******** ** *** same ****, **** ** a ******** ********.

Cons ** **** *****

*******, *** ******* ******* is *** ******* ************ and ********:

  • **** ****** *****: **** *** ***, potentially ********* ******* ***** sensors.  *** ***** ******* for *****, *** ******** type ** *******, **** does *** ***** *******.
  • *** ****/****** **********: ******* *** ******** is *** ***** ******** is *** ********* **** other **** *** ****** (ie: *****) ********, *** each ******** **** **** to ** ******** ********** by *****, ********* ** a ****** **********. **** claims **** *********** ** coming *** ***** ** clear ******** ****.
  • ****** *-****: ****, ******* ***** Z-Wave ** *** ******* system ******* ******* *** base *******, *** ****** is ****** ** ********** other '****' *-**** *******, potentially ********** *** ******** of ***** *******, *** connecting ** ****** **** automation ******* **** ***** and ***********. **** ****** further **** *-**** ******* is ****** *** ***** no ***** ******** ****.
  • ***** *** *****: *** ********** ***** speaker ** **** *** base ******* *** ****** can ** *********** ** other ******* ********* ***** or *** ** ******** by ****** ***********. ****'* upcoming ******* ** ********* sirens **** ****** ** needed ** ****** ****** will **** ******** ***** in ******* ***** ** other ******.
  • **** *** '*** ********': * ********* ****-**** ** sensor ****** ** **** smaller **** ***** *** 33-pound **** ********* *** mistakenly ******* *** ****** sensor, **** ** *** system's *********** ********* ** set ** ******* ********* levels. **** *** ** solution *** **** ***** than ** ********* *********** 'other *******' ** *** problem ******** ******.

Disruptive ******* ******* ******

* *** ********* ** Ring ***** ** *** pricing, **** *** ****** kit **** *** ******** monthly **********.  ****** ********* alarm ********* **** ******* years ** ********* ********** at $**+ *** *****,**** ****** ** *** $10.

**** ***** *** ***** systems **** ****$***+ *** * ***** kit,****** ****'* ***** *** sells *** $***, (********** *** *** with********** ******* ********** * ******* ********* or ***** ***** **** ~$40 - $**).

******, ** ** ********** system *****,**** ** **** *** price ** ****'* *****($*** ** $***) *** ~$30 **** **************'* '**********' ***** ******($*** ** $***). 

System ******** ********

*** ******** ***** ***** shows *** **** **** system **********:

*** **** ******* ******** a ******* *** ** LED **** **** ******** system ******, *** **** annuciates * ***** ***** horn **** *********. ** our *******, *** ***** volume *** ******** ** base ******* ******** *** if ****** ** * bookshelf ** ** * room, ******* ****** *** chimes ***** ** ******:

* ******** **** ** the **** ******** ********** uncovers **** ********* **********:

  • ******: *** ******'* ******* control *** ** ********, but **** ** ******* using ** **** **** charger *** **** *** have ***** *********** *********. The ****** ******** * status *** **** *** speaker ***********.
  • **** *******: *** **** **** station ******** ** ********** siren, ****** *****, *** option ** ******* ***** WiFi ** ********* ********.
  • **** ******* ******: *** ****** ******** one **** ** *-**** magnetic * ***** ******* contact. **** ***** ** claims ***** * *** wireless *********** ** **********, and ******* ****** ** added ** ******* *-**** hubs. ** ***** *** detect *** *** *** Ring *-**** ******* **** a **** *** ****** ***** ***** ********** hub.
  • **** ****** *** ******: * ****** ***** PIR ***** ****** '*** immunity' ***** ** ******, but **** **** *********** set ** *** ***** sensitive ******* *** *** was ******** ********* ** a ~** ***** ***. While ***** *-**** **** are ********* ** *** market, **** *** *** compatible **** **** *****.
  • *-**** ********: ******* *** ******* use *-**** *** ******** connection ** *** **** station, ***** ****** ******** floors ** ******* ***** can ** ****. ***** Ring ********** ***** *** included ******** *** ********* longer **** *** ****, we ***** ** ******** performance **** **** **** sensors ** **** **** and ***** ****** **** users **** **** ** even *** ****** *****, open ********* *********.

**** ****** *** ***** kit *** ** ******** up ** *** ******* or *******. **** ***** will **** ** ******** at ***** *** ** two ********** ******* ** monitor ******* ******, ** the ***** *** ** sized *** ***** ********** or *****.

Testing ***** ******** ****

**** ****** **** ***** of *************, ***** * stopwatch ** ******* ******** ******* the ***** ************ ****** to ****'* ****** ******* to **** *** ******* station ****** *** *****. Time-to-call *** ** ** 26 ******* ****** ***** cell ****** *** *** range ** ******** ******* 76 - *** ******* is ******* ** **** monitored ***** *******:

*** ***** ************ **** prompt ******* ** *** app **** ****:

**** ****, *** '**** first' ***** ****** ******** to ** *******, *** is **** ************ ** 15-second **********.

Rapid ******** *******

******* **** ***** **** now ******** *** ***** a ***** *** ***** for ******** ********* *******, both **** *** ***** central ******* ********** ************ ************ ********** *** **** to ****** ***** ****** questions.

*******, ***** ******** *** notably **** ******** *** helpful ** ********** ****** configuration, ******** ********** ***** the ******* ******** ***** from ****** ****. ** many *****, *** ******** from ***** ******** (******** disclosed ** '****' **** answering ****** *****) **** the ***** ********* ********* and ************* ******* ** memory **** **** * Ring ******** ******** ****** a ********* ** *** to *** ******* ****.

** *** *****, ****** Ring ** ***** ******** was ******* *** **** to ****** *** ********* in * ****** **** or ****, **** ** a ******** *** ****** to ******** * ********.

System ********

*** ******* ****** ***** are ****** ** *** for ****** ********* ** Ring's ********** ***. *** system's *** ****, *** Away, *** ****** ******* are ********* ** *** when *** *** ** opened:

*** ***** ***** ***** an ******** ** *** app ********, *** **** the *********** **** **** other **** ******** ******* using *** **** ***:

******** ** ***** *******, the **** ****** *** Ring ** * ******** connected ****** ******* ** **********, and **** ****** ** the ****.  *******, ****'* Keypad ** **** * peripheral **** **** ** networked ** * **** Station, ****** **** ******* or ***** ********** ***** systems (**: ****) **** ******* *** main ****** **** *** system ****.

****'* ****** **** *** need ********* ***** ** operate, *** ******** ** internal ******* **** *** company ****** ** '**** for ***** * *****' between *******.

****-****, **** ** ******* of ***** *** ****** sizes, *** ** ******** between ********** *** * and **** ******. * side-by-side ********** ** *****:

*******, ****** **********'* ****** that **** ******** ** batteries, ****'* ** ****** and **** ** ******* via * ****-**** ***** wall ** *** *******.   

Ring's **** *******

*** ** *** ******* weaknesses ** **** ** the *********** ***** **** and ******* ********* ** alarm *******.

******* ***** *-****, ********** sensors *** ******* ** those ******* ** ****, which ** ******* ** a ****** ***** ******** contact *** ****** *** unit. ****-**-**** *********** ** Ring **. ***** ****** types *** *****, ***** PIRs:

*** **** ****/****** ********:

** **** *****, **** is ********* ****** **** competitive ******, *** *********** is *** ****** ** either ****. *** ***** magnetic ******* ********* ****, while *** *** *** trouble *****-******** ** **** smaller **** *** ** pound **** ********* ********* in ****** *********.

*** ******** ***** ***** takes * **** ** the ************* ***** ****** sizes *** ******** *********** of *** ***:

*************, **** *** ******* options *** * *****-******** PIR *****, *** ** the *******'* ******** *** on *** ************* **** ***** *** need ** ***** ***** options **** *** ***:

...********* ** **** ***, you *** **** **** there ** ** ******* where ** **** *** set *** *** *****. In **** ****, *** may **** ** ******** other *******. 

***** ****** ****

*** ******** ** ****'* system ** *** ******* noise ******** ** *** base ******* *** ****** is **** ******** ** other ***** *******, *** even **** ********** ** the *** ******, *** alarm ***** *** *** wake ********* ******** ** ******* rooms ** ********* ** heard ** ****** **********.

**** ** ******* *** issue ** **** *******, Ring's ************** *** ** relocate *** **** ******* closer ** ***** ***** occupants *** ******** *** to **** **** *** speaker ** *** ********** by ******* ** ***** room ***********.

*** *** ********* **** most ***** *** ****** to **** ******, ** not ********, ** ****'* ******** $** *-**** 105 ** ***** *******:

*** ****** ** *** yet *********, *** **** is ****** ***-****** *** and ***** ** **** plan ** ***** ******** it ** ****** *****.

Cell ****** ********

****'* ****** ******** * factory-installed **&* **** ******* for ************* **** ******, and *** ******* **** is ******** ** *** $**/***** ********** ****. ***** ** *** need ** ******** *** cell ********** *** ** is **** **** *** system ** ********** ** setup:

*** ******** ********** ** only **** ** *** primary ******** ************* ** lost, ********* **** ***** is **** ** * location's *****. ***** ** concerns ****** ******'* ******** **********, ** ***** **** if * ********* *** when ***** ****** **** allowed *** * '****' for ******* ** ******* in **********. **** ******** that ***** '*********** *** not ****** **********', *** system ****** ******* ******* notifications '**** ** *****' when **** *** ******** by *** ******. *** testing ***** * ** ** 26 ****** ***** ** central ******* ************* ** cell ******, *** **** is *** ****** * source ** ******** ** Police ********.

Not ********** **** ****, *****, *-****

******* ********* ****-******* *** Ring ***** ********* ** that *** ****** ** essentially *** ********** **** other **** ******* *************/*******, *** ******'* *** 'personal ********* ***' *****, nor **** *-**** ************* despite ***** ** ** connect *** *** *******.

**** **** ****'* ***** devices, *** **** *** makes ********** ** ***** clips **** **** *** main ********* ******** *********, but ****** *** *** linked *** ****** ********* is ***********.

*** *******, ** *** Ring ***** ****** ** armed **** *** ******** is *********, ***** **** manually ****** *** ***** system ****** ******* * monitored ****. ***** ***** operations *** ** **** from *** **** ***, the **** **** ******** remember *** ** **** or **** * ***** alarm ***** **** ******.

Versus *** *** ***** *******

**** ********** ** *****.*** ****** *** ********* ***** ******* *.* Tested, ****'* ****** ****** access ** ****, **** incremental **** *** ***** video ******* *** ********* and *******, ****** *** $35 - $**/***** ***** monthly *** ** *** 'Smarthome' *********.

********, *** $** *** month, **** ***** *** add ******* ******* **********, unlike *** ******* $** - $** ***** *** for *** ******* ***** ADC *** ***** *******.

******* ****** **** *****, both *** *** ***** Connect *** **** **** **** intrusion ******* *** ************* offer **** ********** ********** via *-****. ******* **** thermostats, **** *****, ****** door *********, ********, *** even **** ********** *** be ******* *** ***** platforms, ***** **** ***** is ******* **** ** intrusion *********. **** *** change ** * ***** time, *** **** *** set ** **** ***** can ****** ******** ********** management.

Ring Threat ** *** *** *********** ******* 

****** / **** ********** new *********** ** * crowded *******. ********** '*** Incumbents' **** ********** *** **** **** ********* **** ******* features *** *************, ******* with ****** ********** ****-****** promotional *******, *** ******** management *****, *** ****** / **** *** ***** or ****** ***** ********** from *** *. ******, it **** ** ***** a ******* ******* ***** 3, *** *** **** heavy ******* ****** ****.

** ****** *** *, and ** **********, ****** / ****, ***** ** their *********** ****, ** put ******** ** *********** dealers ***, **** *******, ADT, *** **** ****-****** provider **** ** **** to * ***-****, ***** quality, *** ***** ********* like ****** / ****.

 

Comments (11)

***** ******!  ****** *** all *** ******.  ****** like * ****** **** about *** ****** ** give **** **** ** improve *** *** *** roll *** ***** *******.

"****** **** * ****** wait ***** *** ****** to **** **** **** to ******* *** *** and **** *** ***** sensors."

* ***** **** **** about *** **** ** sensors... ***, ** ** embarrassing *** * **** company **** ****** ** roll *** ***** ****** they ***** **** ** compatible **** ********.

* ****, **** **! You ***'* **** * few **** ******* ** come ** *** ****** and ***** ************ ** Ring ******** ****** *** go ****?

****.

*’* *** ******* ***** this. *’** ***** ***** customer **’** *** **** since *** **** ***** I ***** *** **** alarm. **’* ********* *** few **** *** **** is. **** **** ** system **** ** * threat ** ** **** the **** *** *** today *** *** **** year. **’** ******* ********* and **’** *** ***** to **** **** ***. This *** ** **** of * ****** ** other ****** *** ****** in ** **** ***** people *** ****** $**,*** to $**,*** *** **** in ******** ***** *** they ***’* **** *** its **********. * **** a **** *** **** to **** *** * cable ** *******. *** he **** ****** ** with ******* *** *** TV *** ***** * killing. *****’* ****** ***********. He’s *** * ********* now ***** **** ** months.

**’** **** ******** * new ******* ****’* ************** installed *** *** **** more ********* **** **** (and ** ******** ************) *** our ********** ***’* **** more ********* ******. *** profit ******* *** ***** strong. 

***** ********* *** ****** roll **** *** *** or **** *** **** up **** ********** *********. 

** ******* *****’* * voluntary ******* ***** *** intrusion ****** ******.  ** you’re *********, *** *** only ******* ********* ********. So ****** ****** ***** have ** *********, ** won’t **** *** ****** certified **********. ***. ***** there *** *** *** cer5ified ********** *** ***** use ****. 

**,** ******* ** *** market. ** ****** *** installations, ****** **** ** required ** *** ***** insurance ******. *** *** end *** *** **** will ******** ****

**** ***** ******* **********?****'* all ***** ********** ** a ******** ******…..

**** **** *-**** ***** provides ***** ***********, *** no ****-*******.

*** ******** ****** *** 128-bit *** **********, *** (like **** *-**** *******) Ring **** *** *** this.  **** **** ** that ****** ******** ******* may *********** ****, *** at ******* ** ********** or ******* ********** ** offered.

*** ***? **** ** anti *******?***** ****** ** not *** ******* **** for **** **** **** a *** ***** ****** ...i **** ***** ****** is ***** ** ** just * ** ******* since ** ***** **** hardware ** *** *****

** ******: ****-******* ** still ****** ******** ***** wireless ****** ** *** residential *****, *** **** among ********** ******* ** is **** ******** ****** recently (***** *** ******** covered **: *** ** **** ** ADT ***** ******).

** *** *** ******* sensors ** *** ** the ******* **** *******/******** are ******** **** *****?

 

********** ***.** ** **** (northern *****) ******* ** systems ***/** *** ** "basic *******"** * ******* intruder.Lately ** *** ******* with ******* ** *** comunicators

******* *** **** ******* (EN30/60 *** **** ********** anti ******* ** ** opinion)

*** ** ****** (**** are **** ** *******) have **

***** *** **

******* *** **

**** * ***** (*****) system ******** ** ***** that *** ***** ***** unknown ******* ** ** They *** **** **** jamming….in *** **** (********* of ****'*) ******** **** to *** *** *** systems (****** ******)**** * remote *** ********** *****

******* *** *** ***** yourself ( * **** say * **** *** cause **'* ******* ** EU) ** *** *** very ***** **** **** Jams ********** **** *** to *** ***...**** **** Amazon…….

*** ** ******* ***** security?if *** **** *** sistem **** ** ****** otherwise **'* *** ********

****** *** *** *********** comment!  +*

**:

*** ** ******* ***** security?if *** **** *** sistem **** ** ****** otherwise **'* *** ********

**** *** **** ******* *** ****** **** copying?  *****!

*** **** ****** **.* can ** ******* *** copied.it *** ** ******* with *** ** *** aes ********* ******* ***** the ********** ****** ** card's *****

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