Top Metrics For Ensuring Integrator Profitability - Statistics

By IPVM Team, Published Mar 20, 2019, 09:12am EDT (Info+)

How do integrators ensure the profitability of their projects? As part of our profitability study, 100+ integrators answered the following question:

What is the most important metric(s) your company uses for ensuring profitability? Why?

Inside this report, we examine the top 3 metrics from integrators, we share dozens of comments to show the key themes and importance of each metric.

Key Themes

The following key themes were highlighted in the comments:

  • Tracking labor accurately and keeping installers efficient is the primary concern for most integrators. Related, see IPVM's Surveillance Install Labor Guide.
  • Material cost is a secondary concern and does not impact profitability nearly as much as labor
  • Monitoring individual project's margin is used as a way to track overall business profitability
  • Less than 5% of integrators cited specific operational metrics (e.g. EBITDA, ROCE)

Labor ** ***

*** **** ******** ***** ******* **** related ** ***** *********** *** **********. Labor ** * ***** ********** ** many ********, *** ** ********* ** track, *** *********** ***** ******** ** win ******** *** ***** ******* ** undersell ***** *****.

****** ***** *******, ********** ********** ***** and ********* ** ****** ***** ****** was ***** ** * *** ** correct ******* *****/**** ** ***** ****** (our **** ************ ******* ***** ***** *** **** *****).

  • "***** **********. *** *** **** **** profit."
  • "***** ************, **** **** *******, ****'* where *** ***** **"
  • "***** **** ** *** ******** ** Labor ****** *** *** ************* **** we *** ** ******, ******* *********** understand **** ****** **** **** *** working ** * **** ** ******* said ****** ** ********"
  • "****** *** ****. *** ******** ****** is ********. ***** ** * ***** to *** **** ***** ** *** work **** *** ***** ** ****, there ****** ** ** ***** ** how **** ***** ** *** *** to ******. "
  • "*****. ******* * *** ****** ***** can **** **** ******."
  • "****** *** *** *** **** ***** profit ********** ** *** ***. ****** per *** **** ** $**** *** day *** * **** ** *** techs. ***** ****** ********** ** * project ** >**%. **** ***** **** there *** ****** ** ******** ***** our *** *** ****** ** **** like *** *** *** ********** ** at **** **'*."
  • "***** ***********. ***** ** ** *** our ******* *******, *** *** **** unprofitable **** **'** **** *** **** due ** ***** ******** ** **** project **********, **** ** *** ******* signed ****** ******."
  • "****** ** **** ***** ******* - if ** *** ****** * *** of ***** *** ******* ** **** than *,*** ***** *** ****, ** may *** ** ***** ** ** the *** ** *** ***. ** try ** ****** ****** ** **** spent ******* ** *********"
  • "************ **********. **** ** ** **** a *** ** ** ********* ****** margin *** *** ************ **** ***** performs ** *** ** ****** ***** left *** *****."
  • "******* ***** ***** *********** *** ********. Hardware ******* *******'* ********* ****, *** anyone ******** **** **** **% ****** on ***-******* ************ ******* ******'* **** the **** *********** ** **"
  • "******* ***** ***** ** ** **** predicted *****, ** **** *** ******* and **** **** ** *** ***** on *** ****** ** **** **** our ********* *** ********** ***** *******. "
  • "** ******* *** **** ***** ** the **** *******. *** ****** ********* is *** ******** ****."
  • "********* ** *** **** ** ***** to *******. ******** **** ******* ** our *** ******** ********. ******** ******* are **********."
  • "***** ****** ** **** ** *** system ******** ***********. (**** ************ **** takes **** **** ******* *******)"
  • "**** **** ****** ********* ** ******** - ******** *******/***** ********/****** ** **** time - ********* ******** ******** *** extras ***********, *** ***** * *** is ********"
  • "*** **** ********* ****** ** ***** on *** ******* **** ****, *** we *** ********* ************* ******* ** our ***** +/- (*** **** ***** over/under *** ********* ***** *** *** projects ****** ** **"
  • "****** ** *** ***** *** ****: time ** ***** * ***** ***** vs *-*-*, **** ** ******* * camera, ******, ***********. *** ***** *** task "

******

*********** **** ******** ****** ********** ***** profit, **** ************, ******/****** ******* ** individual ******** ** ** ********* ** overall ******* *************. ** ***** ********, many ***** **** ****** ******* ** equipment *** * *** ************* ** addition ** *****, ******** *** ******* parts **** ********* *** **** ******* and **** ****** *************:

  • "******* ***** ****** ******* ** **** equipment *** *****. ***** **** ***’* enough ** **** * ******."
  • "* ******* ******* ****** ****** *** Return ******. *** * ******* ****** company **** ** ***** *** ***** where ****** ** ****** ** ******** becomes ********* ** ******** *** ******** and *********. ***** ***** ******** ***** we **** **** ****** ** ******** a **** ******. **** ** *** we ******* ****."
  • "******** ** ****** ****** ****** *** after *******"
  • "** ** *** *** ** * job. **** ****** ***** ** *** we ********* ** *** *** ** every *****. *** ** ****** *********? Were ***** ******* *** *** **** price? *** *** **** ******* ********* in *** *****. * *** ** tells ** ** *** ******* *** understand **** ** *** *****."
  • "** **** *** **** ********** ******** that ****** *** ***** *** ******** associated **** **** ***."
  • "****** ** *** ******** ** **** job. ****** ** **% ******* ** >20% *** ****** ****."
  • "******** ***** * ******* ** ** achieved ** **** ****. *** ******** has ********** ******** ***** *****, ** if ** **** *** ** *******, we're **********."
  • "** *** ******* ****** (********* *** actual) *** ******* ********. ** **** as ** ******** * ********** ******** and *** ******** ** **** *** expected ** ** **********, ** ** ok."
  • "*** ******* ** ****** ****** **** regards ** *** ************. ******* ****** is ******* *** ********."
  • "** *** * ****** ** *******, the **** ********* ** ***** ** gross ****** ** ***** ***** ** protect ** *** ******** ********* *** ensuring ******** *******"
  • "***** ****** - ****** ********** *** maintaining ******* ** ******* ******* *** GM ****** ****** ****** - ******* there ***’* ** ***** *******"
  • "*** ** *** ***** *** ******* to ****** *********+***** *** ********* ** the ********."
  • "** ****** ***’* **** *** ****** for ******** ************* ***** **** ********** our ******. ** *** ****** ** keeping * **** ****** ** ********."
  • "*** ****** *** *** ** **** if ** *** ******* *** **** that **** **** ***** ** *** better **** (*** **** ** *** allowances) *** **** *** ****."
  • "** ***** ** *** ******* *** each *******. ****** ** ******** ************* 40% - **% ****** ** *** combination ** ***** *** *****."
  • "***** ******. **** ** *** ******** measure ** ****** ** ** ******* to *** **** ** **** ** know ***** ** ***** **** * costing *** * **** *** ******** standpoint."

Reported ******** ****** *** *******

**** * *********** ********* **** **** detailed ******* *** ********* * *******'* performance (******,****, *******):

  • "****** ** ******* ******** (****). **** figures *** * ***** ******* *** most ****** *** **** ********* *** company's ******* **** ** **** ****** from ******* ******.** * ****** ,******** will **** *** **** ** **** trends ** * *******'* ****, ** the ********* **** *** ******* ****** is ** ** *** ********* *** ability ** **** *********** **** '*******'"
  • "** ******* ************* ** ******* ****** and ***-****** *** **** *** ** those ******** ******* *** ******** ******* to “*******” ************ *** **** ** adjust ***** ****** ****** *** ****** in ***** ** ******* ******* *************. There ** ** *** ****** ****** that ******* ************* ************ ** *** degree **** ** ***** **** *** ship. ** **** * ****** ***** metrics ****, ** **** ******* ** slip *** ** ****, ***** ****** overall ************* *** ****, *** ** watch *** **** ** *** *******."
  • "******"
  • "****, ***** *** **** *******"

Comments (1)

Great article, some great metrics on this. 

 

Agree: 1
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