**** ***** **** *******, *** ****** a ******-************-******* ********** ************ ****** ***** *** ***** *** ****** surveillance *********** ***** *** ***** '***.
**********
****: *** **** **** *** **** involved **** ************ ** *******?

***** ****. * ********** ***** ** Reno ** **** **** ******** **********, just ******* * ****** ** **** in *** ****** ********. ***** **** I've *** **** ***** ***** *** you *** ** ** *** ******. I ***** ** ** ************ ***** working ** * ******** ***** ******* for ******* *****. **** * ***** to ****** *** ******* *** ************ department ** * ***** ****** ****** near ******* *****. ***** ****, * moved ** * ***** ****** ********* in *** ***** ** ********** ***** I *** * **********, *********, ********* project ******* *** ****** ************* ** what ********** ****** * **** ******* digital ******. ******** *** ****** **** I'm ********* ******* **, ***** * am *** ****** ***** *******, * have ****** ** ** ********* ********** in ******, ****** *** ********** *****.
****: **** *** *** ***** ** that ******* ******* ****** *** **** was ** **** ** ****** **?
**** * *** ******* ** ************ it *** *** **** *** *********, but **** *** **** *** *** of *** **** **** ** *** early *****. * *** **** *** only **** ** **** ****** ****** called ********** ******* ******. ** **** ** ************ system *** *** ******* ********* *** for *** *****. ********** **** *** a **********. ** ****** *** ******* and ******* ****** **** ****. *** of *** ******* **** ***** ******. It *** ****. ** *** ** have ******* *****. ***** **** **** IndigoVision. **** *** **** ** *** icing ** *** ****. ** *** an ********* ****. ** ****** **** was ** ***** ***—******** *** ***. We *** * ***** ** ********* storage *********. ** **** * **** a ******* ****** ****** *** *** more ** * ******* **** **** 6 ******. ***** ******* *** ****** a *** ******* **** *****’* ******** for *** **** ** ***********. **** weren’t ******** ** ** *** **/*/***. So ** *** * *** ** hiccups **** ****. ** ********** ****** those. *** *******, *** ** *** PTZs **** ***** ******* **. ** bought ******** *** ******** *** ***** cameras. ** *** **** *****, *****, Honeywell. ** *** **** * **********. I **** **** ** ******* *********, 'I ***’* **** * ******* **********, I **** ********* ***** *** ******.' But ** ******, ********** **** *** a ******* **********. ********** ** *** in *** ************ **** *** *******-********. If ********* **** ***** *****, ** literally *** ** **** **** *** casino *** *** ****** ** *****.
Catching *** ****** *** **** (**********)
****: *** ***** ** **** ********** has ***** ************ ****** ***** ******* cheating ** * ******?
*** *** ***** ******* ****** ** often ** *** **** ** ******* to ****. *** *'* *** ******* just *********, **** ******** ** ********* players. *****'* **** * *** ** employee ***** *** **********. **** ********** for *******. *****'* ** *** ******: There *** *** ***** ** **********--***** that *** ******** * ******, *** those **** *** ******** * ***.
****: *** ***** ********* ***** ** solutions **** *** ********* ***** ****** the ******?
***** ** * ************ ******** *** there *** ****** **********, *** ** takes ** *****, *** * *********** of **** ***** ********** ** ***** it. ***** *** ** * *******, since ************ ** *** * ****** center. ** *****'* ******** *** ****** for * ******. **** *** **** to **** ********* ********** ** **** surveillance *** ** **** ** * tool ** ***** **********, ** ***** costs *** ******* *******. ***** *********. Food *** ********. ******. ******** *** safety, *********. *** **** ***** ***** and *****. ** *** ** ** right *** *** **** **** ************ into * ********* **** ***** *** actors, ******* **** ** ********** *********, or ******** *********, **** **** **** coming ** **** ******** ** ***** with. *** **** ********* *** * positive ****** ** *** ****** **** of * ***********.
****: *** *** ****** **** ******* hire * ******** ******** **** * security **********? ** *** **** ********* on ** ** ********** ** *** security?
*****, ** ******* ** *** **** of *** ********. *'* * **** believer *** ******* *** ** ********** as *** **** **** ******** *** surveillance ** ********, ****** ******* ** the ********* ******** ** ********. * would ********* ****** ** **-***** ****, or **** ** *********** *** **** just ** **** ***** ** ** they ** ***** *******.
****: **** ** ******** ***** ************ observers ****?
* *** ******* ** *** ******** and *** ***** ***’** ********* **. Washington ***** ***** * ****** *** years ** *** ******* *****, ***** was *** * *** ** ******** because **** **** **** ****. **** were ****** ** *** *********** ****** employees ** **** ***** **** ******. It’s ********* **** ** ****** ***** if *** *** *** ** ******** past ***** ** *** ************ ****** it’s **** “***-***!” *’** ***** ****** managers ** ****** *** **** **** back ** ***** * *** ****** because *** ***** ** ******** ****** and **’* **** ******.
****: **** ********** ** **** ******* are ********* ** ******* **** ***** (i.e. ***** ** *** ***)? *** it **** *********, ** ***** ***** been ******?
** ****** *** ****** ** ****** always **********. ** *** **** * better ******* *** *** ****** ******** the **********. *** ********* ***** *** ones **** ******* *** ***** ***** and *** *****. **** ** ***** cameras ******* *** ** ******** ** 15 *** *** ** * ***** resolution ** **** ******* ***** ** your **** ***** *****.
****: *** **** ** **** ** be **** ****? **** ** **** need ** ** ****** *** *** reason?
****** **’* ** * ********* ***** you **** ** ******** *** *** cards ***** *****, * ***’* ******* a ****** *** ** ** ** higher. * ***** *** ***** *** only **** ** ****** ** ****** per ******. ** *** *** * court **** ** *********, ** ***** help ** *** *** * ****** frame ****. * ***** *** ****** we ******* ** ** ***, ** it *** * **** **** **** the ****. **’* **** ** *** broadcast **. ** *** ** ****-**-***-***** stuff ****, **** ****** **** **** to *.* *** ** ****. **’** drop ** * ** .* *** if *****’* ** ****** ** *** scene. ** *** ****** ******** *** back ** *** *****. *** **** your ****** ***** ***** ****** ** your ********* *** ******* *** **** money ***** ***** *****’* ***** ***** transacted.
****: *** **** ****** ** ********** are ***** **** **** ***/******/*******/***** ************?
*** ****** **** ** **** ********** as *** *** ******. *** ** takes ** *****, *** * *********** to ***** **.
****: *** **** ******* ** * single ******** *********** *** **********? ** that *********? **** ** *** ******** rate?
******* ** *** ****** ** ******* and *** **** ** *** ********. Most *** ********** ***** ** ***** camera ******** ******* ******** *** ************. surveillance **** ****** *** *** ****** and ******** ** ** **** *****, a ******** ******* ***** ****** ********** else ********* **** ** *****, ******** doors, ******* ****, ***.
****: *** *** ****** ************ ********* before *** ****** ** ********/** ************? What *** *******?
*** **** ***** **** *** ******* is ***** *******, ** ******, ***** with *** ** ******* *** ****** footage. **** ** *** '********' ** still *** ****.
****: **** **** **** ******** ******?
*** ******** ** **** * ***** to ** ******* *** ** ***** cards *** *** ** **** **** counting, *** ** **** ********. * surveillance ******** ***** ** **** ***** tools. *** **** ** ** ***** of *** *** ******* ** *** tables. *** ******* **** ****** ****** at ********** ** **** **** **** might ** *****.
Technological ***********
****: **** ************* *********** ** ************ would *** *** **** **** *** biggest *********** ** *** ********?
*********, ****** *********** ******** ** *** elephant ** *** ****, **** ** a ********* ** ********** ***** *** also ** ******** ***** *** **** already ********* ******. ***, ** *** the ********* *** *****, *** ** you **** ***** * ******'* ***** to *******, **** ***** **'* *** such * ***** *****. * **** also **** * *** ** ******* plate ****** ******* **********, **** ** in * ******* ********* ******** ** exit ***. *** * ***** ***'** going ** *** * *** ** properties **** **** ***** ******* *** areas ***** ***** ***** ***** ********** as ****. **’** ****** ****** ********** or ****** ***** ** ******* ***** to ***** *** ****** ** **** people ** **** **** ** *** the ****** ********* **** **** *** the ****** ** **** **** **** in. **’* *** ******** ************ ** allow *** ****** ** ***** ** the ********’* *****. ** ** ** ahead ** ** ** * ******** walks ** *** *** ***** *** got **** * *****.
****: '* ******'* ***** ** *******': In * ****** ** ***** * right ** *******? ** ** *** public *****, ******. *****'* ** ********** expectation ** ******* ** *****?
** ******, *****'* ** ***** ** privacy ** * ****** *****. **** I'm ******* ***** ** *** ********* for *****. ** ****** *********** ******** becomes **** *************, ** **** ** easier, ********** ** ***'** ***** ********** intelligence **** ********** **** **** *******' club. **** **** *** ** ** somewhere. *** ***** *** ******** ***** it ***** **** **** **** ** a ********** ****** *** ***** ** the **** ******** ****. ***, **** places ***** **** **** **** ** information ************ *** **** ***** ******* and **** ********? *** *'* ****** is **** *** ********* *** ***** is *****, *** ** *** ** be ******* *******.
****: ** ****** *********** ******? ******* for ****** ********* ** *** ******** side? ** *** ******** *** ***** a *** ** *** *** ***** them ***** **** **** **** **? Or ******** *** **** ** ****** one ********** ******** ******** ** **** dancer?
****** *********** ** *** **** ****** now, *** *** ********** ** ***** recognized **** ***** **** ** **********.
****: **** *** **** **** ****** recognition ** *******.**** **** *** *** *** ** work?
* *****’* **** ** ***, *** there *** ******* **** ***. *** Winn, *'* ****** **** ** ***** it. **** ** *****—**’* * ** 4 ***** *** **** ** *** Vegas—They’re ***** ** *****, *’* *******. Facial *********** ** **** ***** ** grow **** *** **** ** ********* speeds ********. ***’** ******** *** ********** start ** ***** **** *********** ***** themselves ** **** ** * **** practice, ***. ** * *** **** kicked *** ** *** ****** *** card ********, **’** ** **** ******’* computer ******* *** **** *** ******* and ******* ** ** ***** ***** casino.
Prevalent ****** ** *******
****: *** ***** ** *** ******** new ****** *** ******** **********? *** is **** ******* ******* (*.*. *** do *** ********/***** *** ******* *** software ****** *** ******** ********* ******?)
********** ** *** ******** ** ******** so *******. * ***** *** ****** really ******** *** ** **** ******** on ** ****** ***** **** *** submit **** ****** *** *** **** fiscal ****. *******, *** ******* ** it ** **** ***'** *** ***** to ** **** ** *** *** equipment ***** **** *** *** ** least **** ** **** **** *** things *** *** *****, ** ** able ** ***** **** ** ********* as * ********* ******** ** * problem.
****: ** **** ********** **** *** the **** ********** ****** ** ****** video ************?
****, ** ******, ***** ** *** gold ******** **** ** ***** ** PTZ ******* *** ****** (*** ******) matrix ********. ***** *********** ** *********** bulletproof. * ** *** ** ********* with ***** ******* ********* *********, *******. I ** ******* ** * ****** called ************, *** ** *** ******.
****: ************: **** ** ** ***** IndigoVision **** ***** ** * ******** or *****?
*** **** ** *** *** *** observer, *** *** ******* ** *** administrator ** ********* ****** **** ***** settings. ** ** **** **** ** add ******, ****** *** ***** ** alarm ******. ***** ****, *******, ***** are ****** *** ******* ** *** game. **** ** ** *** ** Vegas *** *** **** ******* **** 10 ** **** *** ************* **** coming **** *** ******. *** *** is ** **** ** ********** ****'* experienced ****** ** ** ** *** for *** *** ****** ******* *** with * ******* ******** **** ***% reliability, *** * ******* ********** **** requires ** ** ****** ** *** and **********. *** ******* **** **** digital ********* ******* ** **** *** buy **** ******** **** *** *******, your *******, *** ************ **** *******, and ***'** ******* ****** *** * network ****** **** *** *******. *** if **** **** ******** ******* ********, everyone ****** ******* ** *** ** the ***** *************.
Finding *** ***** ******** ********
****: *** ** *** ******/******** ******** integrators ** **** ****?
**** ***********, **** *** ***********, ******* develop * **********. * **** ** get ********* *** ***** ** ******** clients, *** ** ***** *** *** was ************, ** ********. **'* **** like ** ********* ******* **** ***'** hiring ** ********. *** **** ** tell *** ***** * *********** *********, or *** ***** **** ****-*** ******. Ask **** *** **** ******** ** and *** **** *** ****** *** that ** **** ***** ****** *****.
Integration: *** **** *****
****: **** **** * ********/** ******** need ** ******** ** ** ****** security ********?
******* *** *** ********* ** ******** system ** ******** **** ******* ** a ***** *** ********, *** **** of *** **** ** ***********. *** Holy ***** ** ** ** **** to ********* ********** ********, ********* ******** security, ****** *******, **** *** ********** and **** ***** ** **** ******* with **** ****** ********.
****: '*********** ** *** **** *****': Do *** **** ** *** **** achieved? ** **, ***** *** **** are *** *********?
**** ** *** ***** **********, **** in *****, **** ********** ***** ****** in ** **** ** **** **** to. *** ******** ***** ** **** time *** **********, *** *******, ********** with * ************ ******. *** *** every ******** ***** ** ******* *** license ***** ****** ** ***** ****** vehicle **** ****** ** *** ******** or **** **** * ******* ******. But **** ** *** *** ******, that **** *** *********, *** ****** well **********.
Comments (40)
John Honovich
We'd like to do more interviews with operators going forward.
We don't generally do interviews, mainly because we want to avoid sales pitches (Axis salespeople urging not to buy cameras, Hikvision salespeople saying the Chinese government is no big deal, etc.)
However, operators / end users would be useful to give a better sense of what their needs and challenges are. If you are one and are interested or know of one, let us know, either in the comments or emailing us at dan@ipvm.com
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Undisclosed Integrator #1
Interesting interview. I would have liked to see a question regarding PTZ usage analog vs IP. Is he and most casinos still using analog PTZ's due to latency issues with IP PTZ's or has he found a solution for this.
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Undisclosed #2
Great interview, Dan.
A couple supplemental questions for you or James:
1) How many cameras are there in the larger systems you’ve been involved with?
2) Is virtually 100% of the gaming floor covered by at least one view?
3) Are panoramics used for an overview of the gaming floor?
4) How easy is it to track a suspected cheat as they move around the casino?
5) Are there any laws about minimum frame rate?
6) Is latency ever an issue with IP technology?
7) Are you banned for life from gambling in your casino because of your intimate knowledge of the system?
8) Do you know the iconic end-user, casino contractor, Pelco pundit and fellow IndigoVisionary Carl Lindgren? You guys should have a beer or two at ISC, if you haven’t already :)
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Steve Keller
Very interesting and informative interview. Thank you.
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Ricardo Souza
IPVMU Certified | 02/15/19 04:47pm
Really nice interview.
Would love to have more of those, especially for big systems like airports,metro, etc...
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Clint Hays
I started in gaming and it was one of the reasons why I stayed in the CCTV world. Each property had similiar issues but the level of concern and willingness to improve systems varied by a huge amount.
I love that some properties are applying new technologies to security, but also to beyond that department. A casino is all about the experience and the public customer experience can be improved by using some of these topics. That in return has a positive affect ok revenue.
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Mark Palka
Great interview and insight
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Marty Major
02/15/19 07:48pm
marty likey.
excellent piece Dan G.
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David Johnson
Enjoyable read!
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Sergey Bystrov
02/15/19 11:32pm
Informative interesting reading. Thank you!
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Gary Girton
Cool interview! More Please!
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Greg Nuckles
Dan - great reporting. Hope to see more of this..
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Shannon Davis
Fantastic report Dan. It's always great when you can get such good information out of someone who tells it like it is about technology.
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Joe Paletta
I've learned a lot with hands-on and reading interviews! This is a great addition and I'm looking forward to each new one! The only problem is the craving for more questions but I'm sure you guys will hit a thoughtful medium. Thanks!
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Lee Brown
The closest that I can get to providing a near analog PTZ experience is to circumvent the VMS and have a network keyboard/joystick with built in display talk directly to the camera. This removes some of the intermediary connection traffic which is then exacerbated by the Onvif ContinuousMove operations. Recently we tested Dahua's NKB5000 network keyboard and found that it really delivers on the expectation of low latency operation. Unfortunately, there are a host of shortcomings preventing us from adopting it as our go to PTZ joystick controller.
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Undisclosed Integrator #4
I worked at several Indian Casinos as a contractor 3-5 years ago.
They were not shy about spending money on video.
About 1500 cameras per site, all Axis, 75% being Axis PTZs. VMS was Genetec Security Center on Dell EMC Isilon Virtual Boxes with Isilon SAN Storage. About a Petabyte of storage per site. They also had 8 VMs spun up for fail over.
The access Control was Genetec also but the systems and departments were not connected with each other. Totally isolated with seperate employees and networks.
The work stations for reviewing video were pretty impressive too. Twin 4k Monitors with Titan Video cards. This was before 4k was common. The work stations were about 12k each from Dell.
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Jordan Dobbs
"The problem with many digital recording systems is that you buy your software from one company, your servers, and workstations from another, and you're storage arrays and a network switch from yet another. And if they have problems working together, everyone points fingers at one of the other manufacturers."
This... In so many ways is a fundamental challenge when you're piecing a system together. The 'total-package' offerings/manufacturers in my opinion have more pros than cons.
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