Security System Health Monitoring Usage Statistics 2018

By: Brian Rhodes, Published on Oct 09, 2018

How well and quickly do integrators know if devices are offline or broken? New IPVM statistics show that typically no health monitoring is used.

security health monitoring usage

Based on ~150 integrator responses, we show usage patterns across integrators, the most common reasons why health monitoring is and is not used.

For related IPVM education, see our SNMP / Network Monitoring For Surveillance Guide.

*** **** *** ******* do *********** **** ** devices *** ******* ** broken? *** **** ********** show **** ********* ** health ********** ** ****.

security health monitoring usage

***** ** ~*** ********** responses, ** **** ***** patterns ****** ***********, *** most ****** ******* *** health ********** ** *** is *** ****.

*** ******* **** *********, see *** **** / ******* ********** For ************ *****.

[***************]

Breakdown ** **********

****** */**** ** *********** almost ***** *** ****** monitoring, **** **** ***** 1/5th ****** ****** ***, as *** ********* ***** below *****:

security health monitoring

Most ****** **** ** ****** 

*** ******** ** *********, over **%, ******** '***** to **% ** ****' of ******* **** ****** monitoring ********, *** **% answered **** ****** ** for **% ** **** on *** ********:

  • "*%. **** ** *** clients **** **** ******* with ***** *** ****** monitoring, *** *** ****."
  • "***** **** ******** ** the ******** **** ** this **********."
  • "*% **** * ** aware **."
  • "**** ** ****."
  • "*%. ** ******** *** it."
  • "**** ****** ** **** point ** *** ******."
  • "** *** ** ** zero *******. **** *** to **** * ******* to *** **** ** like."
  • "****, ** *** ** years."
  • "****** ** ** ****** Monitoring. *** **** ****** Monitoring **** ** **** is **** * ***/*** comes **** **."
  • "****** *****. ** ** 18 ***** ** ******** we *** * ****** with *** **** ** messages ** ****** **** or *** ******* ** happening. ** *** *** e-mail ******** **** *****."

Many ********* ** ** **********

*** *** ******* ** to *** *** ********** is ***: ********* *** likely ** ******* ***** systems ********** ***** ***** own ********* *** *******, essentially ********* *********** **** involvement:

  • "******* **** ***** ****** accounts, ***** ******** ********* monitor ***** *** ****** through ***** ****."
  • "** *** ****** ******** since **** *** *** servers *** *******. ** use ******** *** ********* that ***'* **** ** site ** ********* ** outsource ***** ** ********. "
  • "**%. **** ** *** customer ***** **** ****** internal ** ***** *** have ***** *** ********** tools. "
  • "*% ******* *** ******** **** do **** **********."
  • "**** ** *** ******* have **** ******* **** their *** ****** **********, and *** ****."
  • "****** *. **** ***** out ** *** ********'* IT **** ** ****** all *****."

Power ***** *********

*******, ** *** ******** system ********** ********* *********, power ******** *** ***** sources **** ********* **** most ******.  **** *******-***** power ******** **** *** low-voltage ******** ******* ******* health ********** ********* ** integration ******, *** *** importance ** ***** ******** was *********** ******* ** ******** ***** ****** ************ 2018:

  • "**** * ***- * do **** **** *** Life ****** ***** ********"
  • "**% - ***** **********"
  • "***% ** ******** *** monitored *** *****/******* ******. Altronix *** ***** ******* built **** ***** ***** supplies. ****** ** ********* to ********/****** ****** *** remote ************. "
  • "**** ****** ****** ********** we ** ** ** the *********. ** **** on ***** **** *** systems, **** ******* *** on * ******* * year *********** *********** ******** so ******* ********** ***'* terribly ******."
  • "****** ********** ** ***% would ** *****. ******* like *** ******** **** make **** ********."
  • "***** **%, ******* *** the ****** ********** ****** to *** ***, ***, or ***. ** **** use *** ********** ***** network **********."
  • "** **** **** ** the ******** **** ******* modules ********* ** **** sites, *** **** *** minimal ***** *** ** most ** *** ***-*****."
  • "****** ********** *** ** growing *** ***** *** percentage, ***** **%. ***** systems **** ** ***** more ******, ******* ***** system ************* ******* **** to ******* ****** **** and *** ****** ********** is **** ** * tag-along ** ****. ****** control ** * *** different ******* *** ****** monitoring ** ****** ***** control ***** ** ***** supply ******, ** *** server **** *** ** is ****** ******** *******."

Use ******** *******, *** *** *******

******* **% ** ******** monitoring **** ******** ********* built **** *** ** security ******* ******* ***** an ******* ********** *******. Many ********* ********* *** platforms **** *** **** of *** ******** ******* from ******* **** *****, Galaxy ******, *******, *****, LSP, *** *********:

  • "**** ** ** ******* health ********** ** ** usually ********* **** ** offered ** *** ****** manufacturer - *****, *********, Lenel, *** ***** ********."
  • "** ** ****** ********** on *** ** *** projects; ****** ******* *** built ** ***** **** the ************* ****** (**** as ****** ********** ******* Genetec)."
  • "** *** "****** **********" with *** ********** *********** applications. ** ** *** only *** ** ******* the ****** ** ******* and **** ****** *** widely *********** ************."
  • "** *** ****** ********** that ** ******** ** the ******* ** *******. We **** *** ***** to ******* *** ***** party ****** ********** *********."
  • "** *** *** ****** monitoring ***** **** *******, we ***'* ********* ****** a *** ***** ****** monitor **** ****** ** are ******* **** ********* an ***."
  • "* *******. ** *** S2 ******* ********* ** it's * **** ******* and ** **** ** deploy ******** ** ******* an ** ******."
  • "**** ** *** ****** systems *** *********. ****** has ***** ** **********."
  • "***** ******** ****, *** usually ** *** ***** Onguard *** *****, ** it ** **** ******* rich *** ****** ********."

Untapped ************ & *****

******* *********** ******* **** even ****** ******* *********** are ****, ** ***** to **** *******, *** prospect ** ******* ********* warnings *** ************* *** help ** ******** ***** if *********** ** **** as ************:

  • "**** **** **% ******* we ******* **** ** a ***-****** ******* *******. We *** ******** ***** is * ************ ******* for *** ****** ******* servers, ** ********."
  • "****** ********** *** ** growing *** ***** *** percentage, ***** **%. ***** systems **** ** ***** more ******, ******* ***** system ************* ******* **** to ******* ****** **** and *** ****** ********** is **** ** * tag-along ** ****. ****** control ** * *** different ******* *** ****** monitoring ** ****** ***** control ***** ** ***** supply ******, ** *** server **** *** ** is ****** ******** *******."
  • "**** *** ****. ** are *** ***** ** a **** ****** ********** system *** *** ********** looking *** *** **** no ****. *********** ******* one *********."
  • "** *** ** **** the ***** ******** **, we **** ** ********* more ******* **** ******* clients ****** ****** *** get *******."
  • "**% - ******* - depends ** *** ******. Need ** ** ***** a *** **** ********** on *******."
  • "*** ****** ******* ****** health ********** ** *** servers. ** *** ******** to ******* ******* ** is ***** ********** **** our ********* ******** ***********."
  • "** ***** ****** ********** on ***** ***. ** is ***** *** *** us *** * ***** value *** *** ********."
  • "*%, *****'* ****** **** that *** *** ** is ******."

"Very *********" ********

***** ******* ***** ** low, **** *********** ********* their ****** ********** *********** are **** ** ***** systems, ******** ********, *** for ******* ***** ********** outages **** ****** *** special **********:

  • "** ** **** *********, especially ** ***** ********** projects **** ***** **** systems ********* ** *** monitoring ******* . ** use ***** ***** ******* or ******* ** ********** grade ***."
  • "** ** ****** ********** on *** ** *** projects; ****** ******* *** built ** ***** **** the ************* ****** (**** as ****** ********** ******* Genetec). ** ** ****** for ** ** *** an ********* ***** **** a ****** ****** **** an ***** ***** **** from * ****** *** just **** ********** **** a ****** *** **** down *** * **** without ****** ********."
  • "** ******* *** *** retained ********* *** ******/****** customers ** ****. ** use ****** ******* ** does ******* **** ** need *** ** ******** and **** *********."
  • "** *** ** **** solution ** *** ** our ***** ********. "
  • "** ********* **** *** it ** *****'* ********** problems ** ** *** process ** ***** *** the ******** ************ **** for ****** **** ******** go ****. **'** **** built-in ******** **** ***/***, Intrusion ***** *** ***, and ************ ******** ** monitor ********/**'*."

Comments (8)

********, **** **** ** monitoring ** * **** for **, ***** ** use ********.

****'** **** ******* ** getting ***** ********* ** be **** ******, *** there ** *** ********** service ** *** ********** server **** **** ******* every *** ******. ***** that ******* ** *** covered ** ********'* *****-** monitoring, ** **** ** use * ***-***** ********** platform ** ***** *** problem ****** ** ***** down *** ******.

** ***** ** ***** Paessler **** ******* *******, because ** *** **** and **** ** *** up.

*******, ****'* *** ******* that ****** *** *****?

******** ***** *****. ** gets *** ******** ****** to *** ****. **** it ****** **************, *** RAM ***** **** **** go ** ***** ********** else ***** *******. ***********, a ****** ******* **** fix ** *** *** next ***** ** **.

** * *** *** time ** ****** ** out, *****'* ******** * way ** **** *** monitor ************* ******* *** service ******* ** **** sending ** ***** *******.

** **** ***** * VMS ** * “*******” server *** *** ***** time. *** ****** ********** works ****** **** *** was **** ** *****. Needs * ****** *** of ********* *** ********* very **** *** *********.

** *** *** ******** 100K+ ******* **** ** org **** *** ****** be ******* ** * ******* like ******, *** *** platforms **** ***** ** Health ********** *** ****** Management **** ******* ******* to **** ******* (*******), keeping ** **** *** policies **** ******** ************ *** passwords **** **** ** be ******* ******** ***** during * ****.  ******* * Viakoo **** ******** *** would **** * **** time ***** ** * few ***** ** **** stay ** *** ** IAM *** ***** *** the ***** ***** ********** with ******** * ***** enterprise ** ********* *******.

* ***** **** ** very ******* *** *** tier *** ********* **** not *** ******* **** type ** ******** ** managing *** ******* ****** their **/*********, *** ***** total ***** *** ******* *** VMS are *** "******" ** the ************ ********** *** already ******* ** *** devices *** ****** **** configuration ***** *** **** well *****. 

******!

*** ****** ******/******* ****** *********** ** **** (** ** 50 ********) *** **** to ***.

******’* **** *** ****** are ****** *******. ****** to *****, ********** ******* of ***********, *** *** email ****** *** **** of *********** **** **** extremely ********.  *** ******* feature * ***** ** far ** *** ******* to ****** **** **** you **** *** *** Client ******** ** *** based ** ******, ******, VMD, **********, *** *** then ** **** ***** using **** ** ****** notifications. ** ******, **** is * ****** *** topic, *** **** * was ******** ***** *** notifications *** ********** *******, etc. * ********** ******* that ******* *** ***** day **** * ***** it ************ ***** ******* for ***** *************, ** thought *’* ******* **. Maybe **’* *** *******, but *** *** ***** time * **** **** it.  **** ** ******* at ***** *** ********* some ***** ***** *** those ******* *** **** there ******* ******* ** the ********** *** ***** be * ***** *** to **** * *****’* attention. 

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