Security System Health Monitoring Usage Statistics 2018

Author: Brian Rhodes, Published on Oct 09, 2018

How well and quickly do integrators know if devices are offline or broken? New IPVM statistics show that typically no health monitoring is used.

security health monitoring usage

Based on ~150 integrator responses, we show usage patterns across integrators, the most common reasons why health monitoring is and is not used.

For related IPVM education, see our SNMP / Network Monitoring For Surveillance Guide.

*** **** *** ******* ** *********** **** ** ******* *** offline ** ******? *** **** ********** **** **** ********* ** health ********** ** ****.

security health monitoring usage

***** ** ~*** ********** *********, ** **** ***** ******** ****** integrators, *** **** ****** ******* *** ****** ********** ** *** is *** ****.

*** ******* **** *********, *** ******* / ******* ********** *** ************ *****.

[***************]

Breakdown ** **********

****** */**** ** *********** ****** ***** *** ****** **********, **** just ***** */*** ****** ****** ***, ** *** ********* ***** below *****:

security health monitoring

Most ****** **** ** ******

*** ******** ** *********, **** **%, ******** '***** ** **% or ****' ** ******* **** ****** ********** ********, *** **% answered **** ****** ** *** **% ** **** ** *** projects:

  • "*%. **** ** *** ******* **** **** ******* **** ***** own ****** **********, *** *** ****."
  • "***** **** ******** ** *** ******** **** ** **** **********."
  • "*% **** * ** ***** **."
  • "**** ** ****."
  • "*%. ** ******** *** **."
  • "**** ****** ** **** ***** ** *** ******."
  • "** *** ** ** **** *******. **** *** ** **** a ******* ** *** **** ** ****."
  • "****, ** *** ** *****."
  • "****** ** ** ****** **********. *** **** ****** ********** **** is **** ** **** * ***/*** ***** **** **."
  • "****** *****. ** ** ** ***** ** ******** ** *** 1 ****** **** *** **** ** ******** ** ****** **** or *** ******* ** *********. ** *** *** *-**** ******** from *****."

Many ********* ** ** **********

*** *** ******* ** ** *** *** ********** ** ***: customers *** ****** ** ******* ***** ******* ********** ***** ***** own ********* *** *******, *********** ********* *********** **** ***********:

  • "******* **** ***** ****** ********, ***** ******** ********* ******* ***** own ****** ******* ***** ****."
  • "** *** ****** ******** ***** **** *** *** ******* *** Senenca. ** *** ******** *** ********* **** ***'* **** ** site ** ********* ** ********* ***** ** ********. "
  • "**%. **** ** *** ******** ***** **** ****** ******** ** teams *** **** ***** *** ********** *****. "
  • "*% ******* *** ******** **** ** **** **********."
  • "**** ** *** ******* **** **** ******* **** ***** *** health **********, *** *** ****."
  • "****** *. **** ***** *** ** *** ********'* ** **** in ****** *** *****."

Power ***** *********

*******, ** *** ******** ****** ********** ********* *********, ***** ******** and ***** ******* **** ********* **** **** ******. **** *******-***** power ******** **** *** ***-******* ******** ******* ******* ****** ********** utilities ** *********** ******, *** *** ********** ** ***** ******** was *********** ******* ********** ***** ****** ************ ****:

  • "**** * ***- * ** **** **** *** **** ****** power ********"
  • "**% - ***** **********"
  • "***% ** ******** *** ********* *** *****/******* ******. ******** *** relay ******* ***** **** ***** ***** ********. ****** ** ********* to ********/****** ****** *** ****** ************. "
  • "**** ****** ****** ********** ** ** ** ** *** *********. Do **** ** ***** **** *** *******, **** ******* *** on * ******* * **** *********** *********** ******** ** ******* monitoring ***'* ******** ******."
  • "****** ********** ** ***% ***** ** *****. ******* **** *** Altronix **** **** **** ********."
  • "***** **%, ******* *** *** ****** ********** ****** ** *** SMS, ***, ** ***. ** **** *** *** ********** ***** network **********."
  • "** **** **** ** *** ******** **** ******* ******* ********* in **** *****, *** **** *** ******* ***** *** ** most ** *** ***-*****."
  • "****** ********** *** ** ******* *** ***** *** **********, ***** 10%. ***** ******* **** ** ***** **** ******, ******* ***** system ************* ******* **** ** ******* ****** **** *** *** health ********** ** **** ** * ***-***** ** ****. ****** control ** * *** ********* ******* *** ****** ********** ** either ***** ******* ***** ** ***** ****** ******, ** *** server **** *** ** ** ****** ******** *******."

Use ******** *******, *** *** *******

******* **% ** ******** ********** **** ******** ********* ***** **** VMS ** ******** ******* ******* ***** ** ******* ********** *******. Many ********* ********* *** ********* **** *** **** ** *** security ******* **** ******* **** *****, ****** ******, *******, *****, LSP, *** *********:

  • "**** ** ** ******* ****** ********** ** ** ******* ********* that ** ******* ** *** ****** ************ - *****, *********, Lenel, *** ***** ********."
  • "** ** ****** ********** ** *** ** *** ********; ****** through *** ***** ** ***** **** *** ************* ****** (**** as ****** ********** ******* *******)."
  • "** *** "****** **********" **** *** ********** *********** ************. ** is *** **** *** ** ******* *** ****** ** ******* and **** ****** *** ****** *********** ************."
  • "** *** ****** ********** **** ** ******** ** *** ******* we *******. ** **** *** ***** ** ******* *** ***** party ****** ********** *********."
  • "** *** *** ****** ********** ***** **** *******, ** ***'* currently ****** * *** ***** ****** ******* **** ****** ** are ******* **** ********* ** ***."
  • "* *******. ** *** ** ******* ********* ** **'* * free ******* *** ** **** ** ****** ******** ** ******* an ** ******."
  • "**** ** *** ****** ******* *** *********. ****** *** ***** in **********."
  • "***** ******** ****, *** ******* ** *** ***** ******* *** those, ** ** ** **** ******* **** *** ****** ********."

Untapped ************ & *****

******* *********** ******* **** **** ****** ******* *********** *** ****, or ***** ** **** *******, *** ******** ** ******* ********* warnings *** ************* *** **** ** ******** ***** ** *********** as **** ** ************:

  • "**** **** **% ******* ** ******* **** ** * ***-****** service *******. ** *** ******** ***** ** * ************ ******* for *** ****** ******* *******, ** ********."
  • "****** ********** *** ** ******* *** ***** *** **********, ***** 10%. ***** ******* **** ** ***** **** ******, ******* ***** system ************* ******* **** ** ******* ****** **** *** *** health ********** ** **** ** * ***-***** ** ****. ****** control ** * *** ********* ******* *** ****** ********** ** either ***** ******* ***** ** ***** ****** ******, ** *** server **** *** ** ** ****** ******** *******."
  • "**** *** ****. ** *** *** ***** ** * **** health ********** ****** *** *** ********** ******* *** *** **** no ****. *********** ******* *** *********."
  • "** *** ** **** *** ***** ******** **, ** **** it ********* **** ******* **** ******* ******* ****** ****** *** get *******."
  • "**% - ******* - ******* ** *** ******. **** ** be ***** * *** **** ********** ** *******."
  • "*** ****** ******* ****** ****** ********** ** *** *******. ** use ******** ** ******* ******* ** ** ***** ********** **** our ********* ******** ***********."
  • "** ***** ****** ********** ** ***** ***. ** ** ***** RMR *** ** *** * ***** ***** *** *** ********."
  • "*%, *****'* ****** **** **** *** *** ** ** ******."

"Very *********" ********

***** ******* ***** ** ***, **** *********** ********* ***** ****** monitoring *********** *** **** ** ***** *******, ******** ********, *** for ******* ***** ********** ******* **** ****** *** ******* **********:

  • "** ** **** *********, ********** ** ***** ********** ******** **** multi **** ******* ********* ** *** ********** ******* . ** use ***** ***** ******* ** ******* ** ********** ***** ***."
  • "** ** ****** ********** ** *** ** *** ********; ****** through *** ***** ** ***** **** *** ************* ****** (**** as ****** ********** ******* *******). ** ** ****** *** ** to *** ** ********* ***** **** * ****** ****** **** an ***** ***** **** **** * ****** *** **** **** discovered **** * ****** *** **** **** *** * **** without ****** ********."
  • "** ******* *** *** ******** ********* *** ******/****** ********* ** well. ** *** ****** ******* ** **** ******* **** ** need *** ** ******** *** **** *********."
  • "** *** ** **** ******** ** *** ** *** ***** projects. "
  • "** ********* **** *** ** ** *****'* ********** ******** ** if *** ******* ** ***** *** *** ******** ************ **** for ****** **** ******** ** ****. **'** **** *****-** ******** from ***/***, ********* ***** *** ***, *** ************ ******** ** monitor ********/**'*."

Comments (8)

********, **** **** ** ********** ** * **** *** **, since ** *** ********.

****'** **** ******* ** ******* ***** ********* ** ** **** stable, *** ***** ** *** ********** ******* ** *** ********** server **** **** ******* ***** *** ******. ***** **** ******* is *** ******* ** ********'* *****-** **********, ** **** ** use * ***-***** ********** ******** ** ***** *** ******* ****** it ***** **** *** ******.

** ***** ** ***** ******** **** ******* *******, ******* ** was **** *** **** ** *** **.

*******, ****'* *** ******* **** ****** *** *****?

******** ***** *****. ** **** *** ******** ****** ** *** Base. **** ** ****** **************, *** *** ***** **** **** go ** ***** ********** **** ***** *******. ***********, * ****** restart **** *** ** *** *** **** ***** ** **.

** * *** *** **** ** ****** ** ***, *****'* probably * *** ** **** *** ******* ************* ******* *** service ******* ** **** ******* ** ***** *******.

** **** ***** * *** ** * “*******” ****** *** the ***** ****. *** ****** ********** ***** ****** **** *** was **** ** *****. ***** * ****** *** ** ********* but ********* **** **** *** *********.

** *** *** ******** ****+ ******* **** ** *** **** you ****** ** ******* ** * ******* **** ******, *** VMS ********* **** ***** ** ****** ********** *** ****** ********** like ******* ******* ** **** ******* (*******), ******* ** **** IAM ******** **** ******** ************ *** ********* **** **** ** be ******* ******** ***** ****** * ****. ******* * ****** like ******** *** ***** **** * **** **** ***** ** a *** ***** ** **** **** ** *** ** *** yet ***** *** *** ***** ***** ********** **** ******** * large ********** ** ********* *******.

* ***** **** ** **** ******* *** *** **** *** platforms **** *** *** ******* **** **** ** ******** ** managing *** ******* ****** ***** **/*********, *** ***** ***** ***** IMO ******* *** *** *** *** "******" ** *** ************ enterprise *** ******* ******* ** *** ******* *** ****** **** configuration ***** *** **** **** *****.

******!

*** ****** ******/******* ******************* **** (** ** ** ********) *** **** ** ***.

******’* **** *** ****** *** ****** *******. ****** ** *****, tremendous ******* ** ***********, *** *** ***** ****** *** **** of *********** **** **** ********* ********. *** ******* ******* * found ** *** ** *** ******* ** ****** **** **** you **** *** *** ****** ******** ** *** ***** ** events, ******, ***, **********, *** *** **** ** **** ***** using **** ** ****** *************. ** ******, **** ** * little *** *****, *** **** * *** ******** ***** *** notifications *** ********** *******, ***. * ********** ******* **** ******* the ***** *** **** * ***** ** ************ ***** ******* for ***** *************, ** ******* *’* ******* **. ***** **’* not *******, *** *** *** ***** **** * **** **** it. **** ** ******* ** ***** *** ********* **** ***** ideas *** ***** ******* *** **** ***** ******* ******* ** the ********** *** ***** ** * ***** *** ** **** a *****’* *********.

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