Surveillance Repair Company On Brands and Products That Fail

Author: Brian Karas, Published on Jul 06, 2016

Jonathan Pine, CEO of DVR repair company Renova provided details  about which brands of DVR's/NVR's and cameras are most commonly sent in to his company for repair.

We provide an analysis of his services and where it makes sense for integrators to repair vs. replace failed equipment.

******** ****, *** ** *** ****** ******* ****** ******** *******  ***** ***** ****** ** ***'*/***'* *** ******* *** **** ******** sent ** ** *** ******* *** ******.

** ******* ** ******** ** *** ******** *** ***** ** makes ***** *** *********** ** ****** **. ******* ****** *********.

[***************]

Renova ************ **********

****** *** **** ***** *****-***** ********** ******* ***** ****.  ** *** past ******* *****, *** ******* ******** ** ********, *** *** average 250 ******* *** ***'* ******** *******.

*** ******* **** ******* ******** ****** **** *** *****, *** primarily ***** **** *********** ** ********** ****** ********. ****** **** 3 ** *** *** * ** ******** *********** **** ************ with **** ** ****** ***-**-******** *******.

****-****** **** *** ******* ** ~** ****, ***** ****** **** is ***** ** **** ****** **** *** ******* ************ ****** turn-around. ***** ** ** *** **** ** ****** ******** ******* for ****, ** ** ****** *** ***-**-******** ****** ********* ******* to **** *****.

Average **** ** ******

******'* ******* ***** *** ********* ******** ********* ** $*** ** $*** *** the ******* *********** ***** ** ********* **** **** *** ******** is $*,***+. ******* ** ****, ** ********* **** *** **** sense ** ******  ***** ***** *******.

****** **** *********** ******** ******* ********** *** **** *********** **** and ***** ** ******* ****** ***** ** *** ****** ******* of ***** ***** *********** ** ********* **** **** ******** *****. Integrators ** *** **** ** ***** **** ******* ** *** approval ** **** ** **** ******* ** **** ** *** manufacturer *** ******. ** *** ***** ****, **** ************* ***** expedited *** ********, ********** **********, ** ******* ********* ** ***** premier ********, ****** ******'* ******** **** ******** ** ***** *****.

*** ******* **** *** ****** * ***** ***, *** **** not ****** *** *** **** **** *** *** ** ********.

 

Avigilon - **** ** ******

********'* ******** **** ****** **** ********* ** ****** **** ***** brands, ****** *** ** ******** ******* *********** *****.

Arecont - ******* ******* ****

******* ***** ***** ** * ******* ***** ******, ****** **** *** *** * *** ** ******** **** Arecont *******.  *** **** **** ** *** ********* **** **** an ********** **** *********** ** ****** **** ********.  **** ** most ****** *** ** *** **** **** **** ******* ******* are ****** ***** *** ********* **** ***** ******* **** ** for ****** **********.

3VR - ********* ** ****** ** ******

**** *************, **** ***, **** ***** ***** ** **** ** harder *** *** ***** ****** ******* ** *** ***** *********.  Renova *** ******* ********** ***'* *********** **** ***** ***-**** ** be **** ** ******* ****** ****** ** *** ******* ******* having ** ******** ***** ****** ****** **** ***, ****** **** as * *********** **** *******.

Hikvision - *** *** ********

****** **** ****** **** ********* ******* **** ******* ***** ********. According ** ****, **** ** *** ** *** **** **** Hikvision ** "*** ***** ** ** ***** *********". ** *** other ****, ***** **** ********* ** *********** * ********** ** what ****** ****.

Extending *** **** ** ******** *********

*** **** ** ******'* ******** *** ******** ******** ***** **** repairing ********* **** ** *** ** ********, *** ***** ***** out ** ********** ** *** ************, *** ***** ** **** use ** *********. ********* ***** *** *** ***** ** * prime ******* ** ****. ******** ********, ********** *** ***** **** **** mentioned ** ******** **** *** ********** **** ** *** ******.

**** ***** ******** **** ******* ********* ***** ** ***** ********* without ***** **********. ********* **** **** ***** ********** ****** ***** equipment often prefer ** ****** ****** ***** ****** **** ******* ***** ****** infrastructure.

Most ****** ******* ******

****** ***** *** **** ***** **** *****, **************. **** ******, cooling ****, *** ****** *** ***** ******** **** **** *** the **** ******** ******** *****.

******'* *****-***** *********** *** ****** ************ **** ****** **** ** replace ********** ******* ** ***** ****** ** ***** *******, ******* modes **** ************ ********** ***** *******.

Renova ** **-***** ******

*** ****** ******** **** **** ****** ** ******* ****, *********** may **** ** **** ****-********* ** ** ***** ******* **-*****, if **** **** *** ***** ********** **** ** ** **.  However, ** *** ** **** ** ********* ******* ** * failed ******* *** ** *** **** *** *********, ** ** that *** **** *** ** *** ****** ** ***** ******** **********.  When*********** ***** ****** $***+/** *** ********** ****, * ****** **** **** **** "***** *** replacement" ** "* **** *************** ******" *** **** ********** ****** **** more *********.

****** *********** *** *** **** ***** **** * ******* ******** **** Renova. ***** ***** * ****'* *** **** ********* ** *** field, *** **** *** ****** ****** *** * ******* ******** ** make *** ******* **** ********* ****** (*** ******** ** * variety ** *********** **********) **********.

Outlook *** ******

****** **** ***** ******** ****** ******** ** ******* ** ~**% annually. **** ***** ***** ***** **** **** ** ***** ******** ** security ***** **** ***** ********* ***** * $*** ****** ***** like * **** ******** ** *** ******* ****. **** *** race ** *** ****** ** ******* ******* ** ********** **** equipment ****** **** *** "*** ***** ** ** ***** *********" category **** *********. ****** *** *** ***** ******** ****** ******** peak *** **** ******* **** *** **** *** *****.

Comments (20)

Undisclosed Integrator #1

07/06/16 07:20pm

****** *** *** *********** *******. *'** ***** ******** *** ********* uses **** **** ** ******* *** ***. **** ******* ** repair **** ********* ** ******* *** *****. *'* ***** ** assume **** ** ********* **** *** ***** *** ** ******** as * ***** ** ********* ***** ******* * ********* ****.

Thumbnail brk1

Brian Karas

IPVM | In reply to Undisclosed Integrator #1 | 07/06/16 08:38pm

***, * ***** **** ** ********* ********** *** ** *** of ******** ****** **. ********* **** *** ***** *** ******** under ******** ** *** ************.

Undisclosed Integrator #2

07/07/16 11:59am

"******* ***** ***** ** ******** ***** ******, ****** **** *** *** * *** ** ******** **** Arecont *******"

* ******** ******* ****** **** ****** *********** ****** ***** *** their *** ****** ********, ** ***** **** ** *** ** is ***. ******* ****** *** ** *** **** ** ****- single **** ******* ******* **** **** ****** *** ** ******** we've **** ******* *** **** ***** ****** ******* ** ********* with ******* *******. **** ****** *** ********** ******, ***** *** a ***** ********** ** *******.

Jack Sink

IPVMU Certified | 07/07/16 03:10pm

******'* ******** **** ***** *****, ********** *** ******* **** ****** time *** ***** ********** *** ** ********.

***** ******* ************* ******** ** * ****** ********** *** **** **** ********* service *** ***** ****** & **** **********, *** ******** **-************ for **** ***** ****** *******. ***** ********* **** * **** that ***** ***** *** *** ***** *** *********** ***** ********** given *** ***** ******* ****** *** ******** ********* ** *** are ********.

John Honovich

IPVM | In reply to Jack Sink | 07/07/16 03:16pm

****, ******. * ***** * **** ** **** ** **** comment.

****** **** **** *** ***** ****** **** ***************, ****** *****.

Thumbnail img 8396.jpg

Dan Clinton

07/07/16 03:37pm

***** ******* *********** *** ********* ** **** *******, * **** the **** ** *******.

*. ** ** *** ********* *** ******* ****** ******* ** repair *** ******** (** ******** ** *** ** ********).

*. ** **** ***** **** ****** ** ****** *** **** they **** ********* ** ***** ********* ******* *********** *******.

*. ** ***** * *-**** ******** ** *** ** *** products **** ***-**** ******* ***********. **** *** ******* ** ****** the ******** ******, ** **** ***** ****** *** ******** *** a ***** ***. ** ** **** ** * ******* ** our ********* *** ** *** *** ** ** * "*****-****** opportunity." *** ******* ****** *** ** **** **** $*** *** is ***** ****** **** **** *** * ***.

*. *** **** *** ******* ***** ********** (***) *** *** type ** ****** ** ** *** ******* ***** ** ********* not ***********. * ***'* **** **** ******'* ******* ** *** repairing *** **** *** ** * **** ***** ******'* ***** that *** **** **** * "**** ******* ** ********." ** simply ** *** *** **, *** ****** *** ***** ****** us **** ***** ******** ** **** ******** ** ******* **.

*. ** **** **** **** * *% ******* ******* **** on *** ******* **** *** **** ** *** **** *** failure ** **** ***** *******. **** *** **** ***** ******* failures *** *** ******* **** ** ***** *%.

** **********, ** **** ******* ** ****. * ** *** even ******* ** ** *********** ************ **** **** ************* *** comment ** **** **** **. ** ****** *** * ******** on ******* *********** ******* ** ***** **** ** ******* *******, they *** ******* ** ******* ** ********.

***** *****, **** **** *** *** ***. **** ****, ****** reach *** ** **. * **** ***** ********** *** ********* of ****, *** * ** ** **** ******. * ** happy ** **** *** ** ******* **** * ***.

*** * ** ***** **** ** *** **** ******** ** all **** ******* - **'* **** **** ** ***** *** those *** *** ***** ********** *** ***** ******* ** ******* both ***** ** *** *****.

Thumbnail brk1

Brian Karas

IPVM | In reply to Dan Clinton | 07/07/16 03:51pm

*** - ****** *** **** *******, *** * ********* *** not ********** *** *******. * **** ***** *** ** ****** and *** **** ***** ******** **.

Thumbnail brk1

Brian Karas

IPVM | In reply to Dan Clinton | 07/07/16 04:30pm

*** -

* ******* *** ******* ***** ******* ***********. * ***** **** the ***** ** ****** **** *** ** *** **** ************* on ****. ***** ** *** ********* **** ** *** * low ******* ** ******* *******, ** ********* **** ** *** only ******** ******** **** ******* *** *** **** ** *** previously ****** ** *** *******.

** **** **** **** ** *** * ************ ~* ***** ago **** **** *** ** *** ***** ***** ******* *** your ******** *** **** *** **** *** **** ****.

******** *** *** ********** ********** ** ****.

Thumbnail at the palau barcelona

Jonathan Pine

In reply to Brian Karas | 07/07/16 05:24pm

*****, * ** ********* ********** *** ***** ** **** ******* to ** ** ******* ** ****** **********. * *** **** just ********** ** **** ***********, *** ** *** **** **** articles *** ***********. * *** **** **** **** **** ********, the ***** ** ***** *** ********* *********** ** ******** ** Facebook. ****** ** *** **** **** * *** *** ** context *****. *** **. *******'* *** *** ************, ********, *** eager ** ***** *** ******* ** *** *******. ** *** Mr. ******* "**** *** **** ****" ** *****, ***********. ****** stop. ********.

Thumbnail at the palau barcelona

Jonathan Pine

In reply to Dan Clinton | 07/07/16 05:15pm

** ********** ******** ** **. ******* *** ***** **** **** valid ******: ** **** **** ******** * ********* ******* *********** devices **** *** **** * ***** – *** **** **** monitors. ** ** *** *** *** ******* ******* ****** ** from *** ***** ***********, *** *** *****-*********. **** ***** ** either ******* ** ***** ***** **** ********, ** ******* *** customers ****** ** ****** *** *** * *** ** *** Clinton *********** ********. * ***** *** **** ****** * ******** those ******** ** *** ****** ** ** ********* ********* **** they **** **** ** *** *****

** ***** ** ****** ** ***** *** ********** *** ********* of***************'* ******** ******* ********** * ************* ***** ***** **** * long ****** ** ****. "**** **** ** *******" ** ********* difficult ** *******. *** ***** *** ********* **** ********** ** determining ****. ****** **** ***.

******* ** *** ******** ********, ** ********** ** *********/***** ***** repair *** ***'* **** ** ***, ***** *** **** ******. We ******* *** ******** ****** ****, ******* ** *** ******* it ** *** ***'* ** **** **** *** ****** *********** changes, ***** ************, ** ********* ** ******** ** ***** *******, etc. ** *** **** ****** ** ******* **** ************* ** the ******** ******** ** ** ** * **** ******* ******** and *** ********** ** ***** *** **** ******* ********** **** both *** ******** *** ******** **********. ***********, **** ** *** product *** ****** '*** **** *** *****' **** ****** ** require ******. ** **, *******, ******* ****** ******** *** ******* OEM's ** *** ******** ********.

* ********** ******* *********** ***** ***** ***** *** ** *** my ******* ***** ****** ** ********** ****** ****** *** ******* Electronics *** *** ******** ******* ** ** ********* **** *******. At *** **** ***** *** ** ******** *********. * ***** not ** ********* ** **. ******* **** *** ******** ****, as * ***** *** *** ******** ** ******** ** *** directly -- *** ***** ******* **** ** ***********.

* ***** ***** ** ******* ****** ** ***** **** ****** Clinton's *****************’* ******** *** *** "***** ****"-- *** **** **** * have **** ** ***** *****, **. *******'* ********** ** ****** state-of-the-art. *** ****** ** **** ******* *** ********.

*** **. ***** *** ******* ** ******* **** *** ****** of ********** ** ****** ****** ****** **** *** ** *** and ******* **** **** ** **** *** ********* ******** *************. Renova *** ** ***** ********* ***** ** ******** ** ***'* products, ***** ****** ** ******* ******* *********** ***** *** ********** a ****** *********** ******** ** * *******. ** **** ************ refine *** ****** *********** ** ** ****** ******** ****** **** over ****. **** ******** *** ********* ********* ** ******, ****** not.

** **** *********** ** ********** ****** **** *********** ******** *********, as *** **** ********* *** ****(*) * ******* ***** ******* to ****** ** ** *** *** (*** *** *********') *********.

****** *** ******** ******* *** ******* ******* ****** **** *** last ** ***** ** ********* *****, ***** ********** *** ************. A **** ***** ********** ** ***** **** **** ***. *** average **** ** ************ * ******* ***** *** ****** ** properly *** **** ** **** ** ******* *****. *********, *** replacement **** ** *** ******* ***** **** ** **** ****** to ******* *** **** ** ******. **** ** **** *********** in **** *** ********** ******** *********.

* ********* ** **. ******* ** ******** * ****** ***** speaking ** *** ****** ***** **** **** *********** ** "***** manufactured." **** ** ****** *** **** - ** ** ********* and **********.

Thumbnail brk1

Brian Karas

IPVM | In reply to Jonathan Pine | 07/07/16 05:59pm

******** -

** *** ******* ***** ************ **** * ***** *** ***** what *** **** **** **** ** *** *****/**** ***** ** repair ******** *** ************ ********* ******* *********** *** ****** **** in **** **** *** ********* ** “*** *** ******* ****” (I ****** **** ********* ************ ** ** *****). ***** ** the ************ **** ** **** ********** ******* ******* ** *** industry *** ***** ******** ** ******* *** ****** **** “*** worst *****”.

***** ****** ***’* ******* **** * ****** *** ***** ** get ********** ******* ** *** *** **** ** ******** ***** Clinton, * **** *** **** *** *** ********* *********** **** your ********** ** ******* *********** *** *** **** *** **** position *****, ********** ******* *** ****** “*** **** ** *** junk”. **** * ******* *** *** **** ******** ******* *** then **** ** *** *** ******** “**** * ****** ** Clinton *******, *** ***** ********”. * ******* *** ***’* *****, and **** *******, *** ***** **** *** ***** ** **** off **** **** ******** *************.

** *** ******** ******** ** ******* *****, ** **** ** strong ******* ** **** ****** ***. **** **** ******** ** the ******* **** ******* *** ********* **** ***** ** *** initial ************, **** ***** **** * ****** ******** *******.

**** *****, ***** *** *** **** ********* * ********* *******, we **** ******** *** ******** (********* ******** **** **** **** the ******) ** ******* **** ******* ********.

John Honovich

IPVM | In reply to Dan Clinton | 07/07/16 05:26pm

* **** ***** ********** *** ********* ** ****

***** *** ********* ************ ********** *** *********, *** ** *******.

**** ****** ******* *** ******* ** *** ******* *********** **** Clinton *** ***** ********. ** ** ******** ** *** ******* and *** *** ******* ** ***** *****. ** ***** *** specific, **** ******* ********* ********* ** *******, ** ********* ***** out ** ************* *** ** ** ** **** ******* ********** and ******* **** *******, ** ** ***.

* ******* **** ***** **** *** ********** **** *** ******* on ******* *** ************ ***** ****. ** *** ******* *** wants ** ****** *** **** ******* *** **** ******** ********** him, ** **** ********* ******* **** *** ** ********** ******** this ******'* ******* ** *** **** ** ******** ** ** us.

Thumbnail img 8396.jpg

Dan Clinton

In reply to John Honovich | 07/07/16 06:02pm

** ****,

** ******* ** *** *** **** ** * ******* ********** manner *** * ********* ** *** *** **** **** ***. It's *** * *** ** **** *** * ** *** question **** *********.

* ********** **** **** ** ** ******* ***** *** ******** Pine **** ****** ** ********* ******** ** *** ******* **** as * ** ******** ** ** *** ******* *** **** theirs.

* **** ****** ** **** **** *** ********** ** ******* product *** ***** ** ******* ***********. ** ** ***** ***

* ** *** ******** *** ********* ** **** *** **** not *** *** ****** ** ** **. ** **** * think ***** ****** * *** ** ********* ** ******** **** out ** ****** *** *************.

****** *** **********.

Undisclosed Integrator #3

In reply to Dan Clinton | 07/11/16 12:41am

***** ***. * **** ********* ** ***** ** ***** ** my ********** **** ******* *********** **** *** **** ** *****. I **** ****/********* ******** ** *** ********* ** ******* ****** cameras *** ********. * *** *** * **** ** ********** with *** *********. * ****** ***** *** *** ******* ** analog ****** *************. * *** **** *** **** ** ******* PC ******* ** * ******* **" **** * ********* ** 2006 *** ***** ***** **** * *****. *** **** **** cameras *** ** *********** ******* *** *********** ********** ** *** price *****. *** ****** ****** *********** * ***** **** ******* over ****** **** *** ***** ****** ****** ************. ******* ******* is ***** *** ****** *** ****. ***** ******** ******* ** fantastic. **. *******, **** ** *** **** ****!

Undisclosed Integrator #1

07/07/16 04:10pm

* **** ** ******** ***** **** ***... ** *** ********, why *****'* *** ************ ********* *** ****** ** ******** ** the ********? ****, *** *** **** **** *** **** ****** are? ** ****** **'* **** ******, **** ** *** **** that ** ******** ******** ***** ********* ** ***** ***** ** selected *** **** ** *** ***.

Thumbnail marty2016

Marty Calhoun

IPVMU Certified | 07/09/16 12:57am

** ***** ** ** **** ******** ****** ** ***** ****** about **** *** ****** **** **** *** ***** ** ********* when ** ********** '*****'. * *** ****** *** **** ******** on ********** **** ***** ****** **** *** '**** ***' ***** Hikvision *******.

** *** ***** **** ******* *** ****** ******** *** **** of *** **** ** *** ********* ****** ********** ******** ** the ***'* ** ********* ** ******* **** **** ******.

Thumbnail profile picture john

John Bazyk

IPVMU Certified | 07/11/16 06:36pm

**** ****** ****** ***** ***'*? ***** ****** *** ** *** Bosch **** ** **** ********* *** ******. ** *** **** four *****, ** **** **** ********* **** **** ********* **** much *******. ** **'* ******** ** **** **** ******** ** might ******** **. * **** * ****** ******* **** ***** a ****** ********.

Thumbnail at the palau barcelona

Jonathan Pine

In reply to John Bazyk | 09/07/16 03:45pm

****, *** ** **, *** *** ***** ** ******* ** contact **.

Thumbnail at the palau barcelona

Jonathan Pine

07/11/16 07:04pm

**** ** ******'* ***** ******* **** **** *******. **** ***, if **** ***, ***** ***'* **** **** ******** **** *** past *** *****. ******* * *** ** *** ********, *** X16XF-E. ** *** ***** **** ** **** * *** ** for ******, ***** ** ** ****-- ** ***** ** ** charge ** *** ***** ****** ** ********. ** *** ***** the ***** *******, ****** *** ****** * ********* ****** *****. Renova ******** ******** * ** *** ******** ** *** ******, however, ** ***** ** *********** ** **** **** ********** ** how **** ******* **** ******* ** *** ***** - ** are *** ******** ** ***** **** **** ***** ******** ** passed *** ******** ******? ** ** ****** ** **** ***** manufacturers ***'*, ** ** *** ***** ** ***** ******* * major ********* -- *** ** ***** *** **** ***** ** receive ****.

Thumbnail at the palau barcelona

Jonathan Pine

04/15/18 10:43am

**** ******** ** **** ******* **** ****. ***** **** ****, security ********* ******* **** ***** ** ***** **% *** **** and **** ** ** **********. ** ****** *** * *** of *** *** * *** ***, ******** *** ******* ***********, department ** ******** ********, ******** *******, **************, ************ **********, *****, and **** *********** *********** -- ***** *** ********* *********. **** year (****) *** ********* ***** ***** $******** ** ********* ****** than ********* ***-**-******** *********. ** ********** $********* ** ******* **** year. ** *** ****** ***** *,*** ********* ****** ** *******, dvr/nvr, *** ****** ******* **** **+ *************.

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