Testing DMP XTLPlus / Virtual Keypad Vs Alarm.com & Honeywell

By Brian Rhodes, Published on Dec 13, 2017

DMP has a strong presence in commercial intrusion alarms, but not in residential. However, the company's XTLPLus wireless combo panel and Virtual Keypad system aims to address the gap, and is DMP's competition to smart home platforms like Honeywell Lynx, 2Gig, and Alarm.com or Total Connect 2.0.

We bought and tested an XTLPlus system and remote Virtual Keypad management app to see how well it works. For the test, we connected the DMP alarm panel with a Securecom cloud camera, and several Z-Wave devices together to see how well it works:

The tested system included:

This adds to our existing Alarm.com Test and Total Connect 2.0 Test in our ongoing smarthome testing. Inside, we detail our findings on how well the system operates, where it is weak, and how it compares to other connected systems.

Key **** ********

*** **** ******* **** DMP's ********* ***** *** service ** * **** performer ** ******* *** areas, *********:

  • ** **** ************* ******: **** ** ***, being **** *** ** a ****** ********* ******. After *** ****** ** initially *********, ***** ** not **** ** ********* or **-********* ******* ** connected *******. **** *****, devices **** ***** **** if *********** ********* ** moved, ****** ***** '********* hub' *******.
  • ***** ******** ****** *******: *** **** *** same ******** ******* ** XTLPlus **** *** ********** panels ***, *** ****** most ******** *******, **** 10 ***** *** ********* for * ******* ** applications ********* ******** ******** and ******* *** ****** models.
  • ***** *** *** ******* Controls: ********** ** ******* on *** *** ** the *** ******, ****** management ** *** ****** included *** **** ******** and ********** *****.  ****** some ********* ********* **** include **** ******** **** in *** *** ** only ** *** *******, DMP's ******* ****** ** the **** *******-**** *** both. ***** ********** ******* cosmetically, ********* ******** *** easy ** ****, ******* are ** ******* *****, and **** * *** minutes ** *********** ** needed ****** ***** *********** with *** ******.
  • ** ****** ***** *** Event *************: *** **** ***** at *** **** ***** level, **** *** ******* hardware *** ** ******** is ************* ******** ******** and ******** ***** ********. At ** ***** ** our ******* *** * local ***** **** ** notify ***** '*** *** cloud' ** **'* *** or *******.

*******, *** **** ****** repeated ********** **** ***** be *** ******** *** prospective *********:

  • *** ********** *****: *** ** *** biggest ********** *****'* ********* ***** ** 720P *** **********, ***** focal ******* (****: ** ** ***** is ********* ** *** 2018) *** ***** *********** video **** *******. ******** to *****-***** ***** ************ kits **** ****** ***** management ********, ****** **** identification, *** ****** ********** models, ***'* ********* ***** is ****.
  • *********** *-**** '*******' ********** Process: ****** *-**** ******* to *** ********/***** ***** takes **** **** *** attempt.  ** ******* ****-**** **** / *** Generation *-****, ********** ** ********* reliable, *** **** *** newest *** ************** *** devices ******* ** ******** to ******** *-**** '*******' standards. ** *** ****, we ***** ***** ******* have ********** ******* *** panel ** ********* ****, sometimes ****** ******* *****, unlike ***** ********* ****.
  • ** ***** ********: *** **** ***** the '****** ***' ***** doorbell ****** ********* **** *** ********* ** Total *******, *****.***, *** Vivint.***** *** ******* *** announced ** **** ******* a ********, *** ************ **** is *** ******** *** *** the ******* ******** **** not ******* *** ***** devices.

Solid *** *** ****** ****** ** *****.*** ** ***** *******

*** ** *** **** interesting ****** ** ***'* offering ** '**** ********' supervision *** ********** ** the ******'* ******** *******. In ***** ** *************,*** **** * *-*** wireless ******************* ** *********** ***** systems **** ***** **** vulnerable ** ******* ** described ** *** ** **** ** ADT ***** ******.

*******, ****** *********, *** is ******** ****** ********* typically ******* ** ********** markets *** *** ****** is *** ********* ******* distribution.  *** ** ** compatible **** *** *****, non-DMP ******, **** *****.***.  Additionally, *** ***** *** consumer ***** *********** ** either, ********** *********. 

*** *********** ** ******* dealer ********, ********** ***** name, *** *** '***********' use ***** **** ******* and *** ** ****** app **** **** ******* uptake ** *** ****** residential ****** ******.  *** recognizes **** *** *** repackaged *** ******* ****** for *********** ******* ******* as ******. *** *** section ***** ** **** for **** *******.

DMP *** **** ***** ***** ********

** ***** ** ********, the ******* **** * small (~*" * *" X *") ****** ***** that ** ********** ********* to * *********** *********** keypad *** ****** *******. *** image ***** ***** *** system.  *** ****** *** either ** ********* ** a **** ** *** an ****** ** ** desk ********* ** ***** legs *** ******* *** Mini-USB **** ***********:

*** ****** ****** ** smaller **** *********** **** Honeywell ** **** ***** panels. ****** **** *********, DMP ********* *** **** control ***** *** *** keypad **** ********* ******* that *** ********** ******, but *** ** **** mounted ** *** **** footprint ** ******** ***** keypads.

*** ***** ***** ***** these ***** ******* ** a **** **********:

Uses ********** *** *******

****** **** *********** ******* that *** ******** ********, limited ******** *******, *** uses *** **** ********** wireless ******* **** **'* high-end ** ****** ****.**** **** ** ****** types*** **********, ********* ******, multiple *** ****** ******, and ******** ******* ******. 

** ****** ******** ******* mount *****, ***-****** ***, and ******** ****** *** experienced ** ****** ** malfunctions ** *********:

Home ********** **********

***** **** *** ********* system, *** ***** *** XTLPlus ** ** '********** hub' **** ********** *-**** radio, **** ** ********* to *** ******* ***-******** devices **** ***********, ******, Freeze *********, *** *****/ Heat *******. ***** ******* are ********** ********* ******* the *****'* ********* **** like *** ***** ******.

***** ********** ***** *-**** 'Classic' ******* ********* ******** two ** ***** ********, our ******* ****** *** Z-Wave *** ** ** reliable *** ********** ** control ** ********* ******* with ** ******** **** or ******* *********** ** end ******.

Virtual ****** ********

*** ******** **** ** control *** ********** *** remote ********** ****** ** the ****** ** ****** "******* ******". *** *** ** ********* for ***, ***** **, *** *******. ***** the *** ******** * cellular ************ ****** *** monthly ******* ****, ******* at $**-$** *** *****, but ****** ****** *** and ********** ** *** DMP ***** ******, *** any ********** '*********' * Wave ******* *** ***'* ***** ***** *******.

*** ****** ** **** available ** *** ******, including *** **** *********, features, *** ******* ****** of *** ***. *** app *** ****** ** 'white *******' ********* *** the ********* ******, ** despite ******** ****** ***** (Dealer **** ******** ****), this ** *** ******** DMP ******:

Limited ****** *********

*** ******** ***** **** specific*** ****************, ****, *** ********. The ********* ** ***** by ********* *** *** camera ****** *** ******* to **** ********** *** fixed ***** *******.  

****** ****** *** ******* to ** ** ********, IR ******, ****** **** IR **** *** *** models.***** ****** *** *** supplied** **********, *** **** are *** **** ***, short ******* ******* ** fixed ******** ******.

** ****** *** ** Indoor **** *****. ** ****** *** camera ***** **** **** and ***** *********** ** * local ******, ********* **' - **' **** **** a ***.**/*/* ****** ******* through ******** *****. *** connected ****** ********* **** no ********** *********** ** either *************.

***** *** ****** **** camera ******** ** ****, performance ** **** *** generally ******* *' - 7' **** *** ****** but **** ** *** FoV *****. *******, *** combination ** *** **********, fixed ******, *** ********** cube **** ****** ***** the ****** **** ** place ***** ** ******* in *********** ***** ********* indoors.

*** ******* ***** ***** that ***** ***** ** displayed ** * ***** thumbnail ** *** ******* or ***, ***** ********** of ******** ***** ** limited ** *** **** at * **** *** clips *** ********* *************** in ******* *** *** not ******** ** ********** by *****:

****** **********, ******* ** 20 ****** *****, *** be ********* *** ****** in *** '*******' *** but *** *** ********* specially ***** ** **********.

*** ****** **** ***** illustrates ******* ********** *** video ******* ** ***'* Securecom ****** ****:

Central ******* ********** ***** ********

*** ******* ****** ** ** add-on ******* ******** ******* to ** ******** ********** on *********** *** ***, but **** *** ******* requirements *** ******* ******* monitoring. The ******** ******** ****** management *** ********* *** home ********** ** ******* **** lightbulbs, ***********, *** **** locks.

*******, ***** ********** ** usually ******** *** ********* aspect ** * *** dealer ********* ******. *** station *** ***** ** monitoring *** *** *********** of *** ********** ******. VK is *** * ******* station ********** ******. 

App **. *******

**** *** *** *** smartphone ********** *** *******, differing ********* ** ***** scheme. *********** ** * user ** ******** **** one *********, **** **** find ***** ******** *******, simplifying ****** **********. ****** shots ** **** *** included *****, ***** *** phone ***:

*** **** *** ******* portal. **** ************ *** button ******** ** *** app *** *** **** for ****:

Z-Wave ********** & ****** ***********

** **** *** '*********' connectivity, ** ********* * ** ******* *-**** **** *** ********* ** ** an *******. *** *********** and ********** ** *** thermostat **** ** *** reliable, *** ******* * command **** *** **********, even ***** **** ******* of **********:

*** ***** ***** ***** the ********* ** *** thermostat ** *** *** portal:

** *******, ********** *********** of *********** *** *-**** lights *** ******** *** equal ** ****** *** and *** **** ******* interface ******* '******' **** the *****:

System *******

*********, ******* ** **** marginal ****** *** ******* competitive **** ********** **** offerings *************, **** ******* ********* costing **% - **% more. *******, *** ** a ******-******* *****, *** channel ******** *** *** fairly ***** **** *** factory ******** ****** ** the '****' ****** ** online. ****** *** ******** using ** ********** ******, and **** ******* ** limited ***** ** **** channel. 

******* *** ******* ********* do *** ***** **************** '$** **** ** specials', ***'* ****** ** mostly ******* ** ******-*** residential *** ********** ********* rather **** *** ***-*** 'door *******' ******* **** by **** ******** ***** companies.

* **** ** ********** systems *** ****** ***:

Competitor ********* ********

**** * ********* **** perspective, *** ** ********* systems (~$** - $** per *****) *** **** expensive **** *********** **** *****.*** ******** ******* *.*, **** * ******* average **** ** $** - $** *** *****. For **** *****.*** *** DMP **, ***** ******* may ******* ********** ******* station ********** ***** ** dealer, *** ******** ******* $15 - $** *******.

******** ************ ** ** include *** ****** *******:

  • *****.******* * ************* ***** of ****, *** *** operate **** * ****** of *** ***** ******, and ******** ****** ********** cameras *** ***** ******** support.  *******, *** ****** more ******** ****** *****, partition *******, **** ***** points,  *** **** *-*** supervision ** ******* **** ADC ******* ********* ****.
  • ***** ******* *.*: *********'* *********** ********* over *** ** ************* with **+ ********* ****** models ******* ** *** residential ****** *** ********** distribution ******* *** *** online, ********* **** ********* of ********** ********* *******. Given *********'* *********** *********** in **** ********, ***** recognition ** ****** *** perceived ******** **** ** lower **** ***.

XTLPlus **. ******

***** ******* ** ******* / ******** / ******** at *********** ********* *** small ********, ***'* *********** market *********** *** **** modest.  ** ********, *** has ************ ******* *** the ** *** **** a ******* ****** ****** *** *** ***********-**** ******* dealer *******.

*** ***** ** * response ** *** ********** focus ** ******* (**********) DMP *******, *** ***** limited *********** ****** ********. The ****** ******** ** ********** ******** *** *** *********** market, *** ****** ******* are ******* ******** **** selling ** ** ********** customers:

***** *** ******** ** the '**** ***** ** different **** ****** ******* and **** * ********* Secura-styled ***', *** ******* and ***** ***********/********* *** essentially *** **** **** roughly ********** *******.

******* ****** ******** * residential ******* *** *******, with * ********* ***** app *** *** ****** ** a *********** ***** & Marketing ****** *******, ******* geared ****** ***** ******** and **** ** **** sales, ******** ** *********** commercial *** *******.

Comments (4)

[Poster works for DMP]

John: Another very thorough review. You guys really do a nice job and put in lots of work into these.

I have two comments:

1. "users must work through the dealer for motion changes and lack the ability to mask or change motion sensitivity from their own interfaces." .
..this is actually not the case, the end user has control of the motion detection regions, sensitivity...etc.

2. "Central Station Monitoring Still Required"

DMP Virtual Keypad is an add-on service allowing systems to be remotely accessible on smartphones and web, but does not replace requirements for central station monitoring."
...Typically this is the case, but we actually pioneered the concept of "On Demand Monitoring" where the dealer can choose to offer a non-monitored account...or one that is monitored in an uber like fashion...just when the subscriber wants. More information located here: Digital Monitoring Products | DMP OnDemand Monitoring

Hope this clarifies those two points...

Thanks

Thanks Mark:

1) I took that out, and confirmed those features are there. Here's an app screenshot and a short explanation of my confusion:

In order to access the features, it is a two-step process.

Users hit the button adjacent to camera name. (arrow #1)

Then an option to 'Edit' is shown. I wrongly assumed this was to edit the camera name, but after hitting it, a gear is shown. (arrow #2)

From there, options are available to change VMD or motion field settings.

2) Our post: Fighting Back Against DIY, DMP Opens OnDemand Monitoring and Company Store may help readers get bearings on the options a DMP may offer for monitoring.

In a general sense, what percentage of accounts use central station versus self-monitoring?

99% are monitored now. But we have options. :-) 

camera looks like Hik 3 mpxl i installed months ago 

Read this IPVM report for free.

This article is part of IPVM's 6,584 reports, 886 tests and is only available to members. To get a one-time preview of our work, enter your work email to access the full article.

Already a member? Login here | Join now

Related Reports

Uniview Deep Learning Camera Tested on Jul 14, 2020
Uniview's intrusion analytics have performed poorly in our shootouts. Now,...
Weak ISC West Virtual 2020 on Oct 08, 2020
"I feel like I am attending a carpet cleaner's convention at a grim little...
OnTech Smart Services Partners With Google and Amazon To Compete With Integrators on Sep 25, 2020
A pain point for many homeowners to use consumer security and surveillance is...
Keypads For Access Control Tutorial on Jul 28, 2020
Keypad readers present huge risks to even the best access systems. If...
China Bems Temperature Measurement Terminal Tested on Sep 22, 2020
Guangzhou Bems (brand Benshi) is the manufacturer behind temperature...
Clinton Public View Monitor (PVM) Mask Detection Tested on Jul 09, 2020
Face mask detection, or more specifically not wearing one, is expanding...
Drain Wire For Access Control Reader Tutorial on Sep 23, 2020
An easy-to-miss cabling specification plays a key role in access control, yet...
US Startup Fever Inspect Examined on Aug 03, 2020
Undoubtedly late to fever cameras, this US company, Fever Inspect, led by a...
TVT Temperature Measurement Terminal Tested on Jul 23, 2020
While Dahua and Hikvision get the most attention for China temp products,...
Verkada Access Control Tested on Sep 09, 2020
Verkada raised $80 million earlier in 2020, expanding from video into access...
17 Alarm Company Lawsuits Against Competitors Faking Them on Oct 06, 2020
Alarm companies suing rivals for faking them are commonplace, an IPVM...
The Insecure Verkada Access Control System on Jun 25, 2020
While Verkada touts the security of its system and that how their new door...
Forced Door Alarms For Access Control Tutorial on Aug 17, 2020
One of the most important access control alarms is also often ignored....
Hikvision Impossible 30 People Simultaneously Fever Claim Dupes Baldwin Alabama on Sep 01, 2020
The Alabama school district which spent $1 million on Hikvision fever cameras...
Verkada Disruptive Embedded Live Help on Sep 24, 2020
Call up your integrator? Have someone come by the next day? Verkada is...

Recent Reports

Panasonic Presents i-PRO Cameras and Video Analytics on Oct 19, 2020
Panasonic presented its i-PRO X-Series cameras and AI video analytics at the...
Augmented Reality (AR) Cameras From Hikvision and Dahua Examined on Oct 19, 2020
Hikvision, Dahua, and other China companies are marketing augmented reality...
18 TB Video Surveillance Drives (WD and Seagate) on Oct 19, 2020
Both Seagate and Western Digital recently announced 18TB hard drives...
Watrix Gait Recognition Profile on Oct 16, 2020
Watrix is the world's only gait recognition surveillance provider IPVM has...
Intel Presents Edge-to-Cloud Ecosystem for Video Analytics on Oct 16, 2020
Intel presented its processors and software toolkit for computer vision at...
Best Manufacturer Technical Support 2020 on Oct 16, 2020
5 manufacturers stood out as providing the best technical support to ~200...
Microsoft Azure Presents Live Video Analytics on Oct 15, 2020
Microsoft Azure presented its Live Video Analytics offering at the September...
Worst Manufacturer Technical Support 2020 on Oct 15, 2020
4 manufacturers stood out as providing the worst technical support to ~200...
Clorox Announces, Then Pulls, Fever Camera on Oct 15, 2020
For almost one week, Clorox was marketing fever cameras. The booming...
Faulty Hikvision Fever Cam Setup at Mexico City Basilica and Cathedral on Oct 14, 2020
Donated Hikvision fever cameras (claiming screening of 1,800 people/min. with...
Directory of 209 "Fever" Camera Suppliers on Oct 14, 2020
This directory provides a list of "Fever" scanning thermal camera providers...
Avigilon UMD / UAD Tested on Oct 14, 2020
Avigilon's Unusual Activity Detection and Unusual Motion Detection claim to...
Longse Promoting Hikvision Partner Fullhan Chip Based Cameras on Oct 14, 2020
With Huawei HiSilicon production being shut down at TSMC, camera...
Meridian & Goodview (BEMS Relabeller) Temperature Screening Tested on Oct 13, 2020
A lot of temperature tablets look exactly alike and that is because they use...
Monitoring Alarm Systems From Home - Innovation or Danger? on Oct 13, 2020
Remote monitoring by alarm companies since COVID-19 is bringing cost savings...