Software House Favorability Statistics 2021

Favorability *******

******** *****'* ******* **** net ******** (+*%), *** nearly ***-****** *** *** have ** *******:

** ********, **** ****** access **************'* ******* **** **** strongly ******** (+**%)**** ******** ***** ****** in **** ** **** as ******** *****:

Executive ******* ** ******

*** **** ****** ** integrators ***** ******** ***** were:

• **** *** ***** *******
• ***** *** ********
• ********: *********
• ***, '**********'
• ********: **** *****
• ***** *******
• ***********
• ******* *** **, ******** House **** ********, *** less *****

Good *** ***** *******

******* *********** ********* ******** House *** **** *** large ********** ******** ***** many ***** *** **** cardholders *** ********, ****** it '***-**-***' *****. ** terms ** *****, ***** multi-site ********** ****** ***********, a *************** ************* ******** is ********:

• "** ** ******* *** #1 ********** *** ******** out *****. **** **** a ******* ** ******** options (******** *'* **** to *** * "****" IP ****** **** ********** that *****'* ******* * GCM *********), ******* ****** much *** ** *** latest ********* ******, *** offer * ********** ****** of *********** *** ***** complex *******. **** **** have * ***** ****** of ************"
• "**** ** * ***** fit *** *** ****-*** users."
• "********** ******** *** ********, meeting ******-******** ************, *** software **** * ***, pricing ** ****** *********** in ***** *****, *** to *** * ***** system ** ****-******. ********* support ** ****** ****. Of *** *** ******** available, ****** ******** *****."
• "* **** ** **** this ******* **** * previous ********. ***** ** could ** ******* ******* it *** **** ****** for ******* ** ** or **** *****. ***** had *** ******* **** their ******** ** ********."
• "********* *******, ********* ******* on *****, ******, *** RMA ******. ** ** for ******* ********** ***********."
• "[******]**** ** * ****-**. Enterprise-level ********."
• "**** *** *** ** the *** ******* ** the ********** ******. ******* favorable ***** **** ** experience."
• "***** **********-***** *** ** the *** - ******** and *** ********** ***** is **** ******* *******."
• "******** ********** ******** *** software."

Solid *** ********

****** ********* *** *********** of ******** ***** **** deployed, *** *** ************* of *** ****** ** use:

• "* **** ****** **** SWH *** **** ** years, *** ***** ******* is **** *****. "
• "********* ******** ********."
• "***** *******. ***** *******. Very ********. ** **-** system."
• "******** *** *** ********** model ** **** ******* through."
• "***** **, ***** ********."
• "**** ********* ** **** not *****."
• "**** ***** ******* **** a *** ** ********."
• "***** ** ** * solid ******."
• "******** *** ********* ** program *** ********."

Negative: *********

*******, **** ******** ********* the ************* **** ***** of *-****, *** **** to **** (**** ***** too ****** *** **** regions) *** **** ** maintain *** **** *******. Software ***** ******** *********** to ** ********* ********* before **** ******* *** be *******:

• "** **** *** ****, but *** ***** ** high *** ******** ***** is ******* *** *** Software ***** *****."
• "*** ********* *** *** market. ********* ****** **** anything ******** ** *** other **** ** ** expensive *** **** **** they *** ****** ********* else."
• "*** *********."
• "********* ******** ******, *** expensive. ******** **** ** kept ** ** ****."
• "**** *******. **** ****."
• "********* ********, *** *** too **** *****."
• "****** ******* ** *****. Been ****** ******* *** expensive. **** **** ********* than *****."
• "*** ******** * **** seen *** ********** ** terms ** ******** *** capabilities *** **** ******."
• "*** *********, ***** **** it"
• "***** *** *********, *** works *** ***** ****."
• "******** ***** ** * solid ******* *** **'* really ********* *** ***********."
• "**** ****** ****** ** be *** ** *** most ********* ******* "

Old, '**********'

**** ***** ******** *****'* old **********, **** ******* it '**********' *** ** need ** * ******* update ** **** **** with ***********:

• "********** ****** *** ***********"
• "******** ***** ** * legacy ****** ******* ****** that *** *** **** up ** **** **** the ********** ********. **** still **** * **** product *** *** ******* catch ** **** *** other ****** ******* ****** that ********* ****."
• "***** ******** ** *** UI ***** ** ** need ** ** ********."
• "**'* * ******** ****** living *** *** ****"
• "*** '*** ****** *** want ***** ******** ****."
• "**** ** ******** ****"
• "****'** ***** *** ** the **** * *** have *** ****** ** no ****** **** *** years. *** ***** ***** works"
• "***'* *** **. ***** old ** **."
• "** *****. ** ***** like ** ******* ** times, *** ** *****."
• "********."
• "*** *********. ***** ********."

Negative: **** *****

*** **** ********** ***** complaint ** **** ******** House ** ****/*** *****, and **********/********* *** ***** Software ***** ** ****** tied ** *** ******* to ******* * ***** competitor ** ********* ********* security *****:

• "*** ******* ** ******* has ******** ***** ***."
• "******* **** *******, *** a ***."
• "***** ** * **********."
• "******* *** * *** lock-in *******"
• "*** **** *** **** next?"

Mixed *******

** ***** *******, **** claim ******** *****'* ******* is ****, *** ****** as **** **** ******* a ********.

*****, *** ******** *****:

• "***** ******* *********** *** support."
• "********* *******, ********* ******* on *****, ******, *** RMA ******."
• "** ********* ** ******* & ******* *********, *** demands **** ******* *** effectivity."
• "**** **** ********** *** support ********* ** *** region ** ******* ******* and *** *********"
• "******** *** *** ********** model ** **** ******* through. ***** ********* ********* and **-**** *******."
• "**********-***** ********, **** *******, and ******** ******* ******* make ********* **** **. "
• "********* ********* *** **-**** support."
• "**** ** *** ** and *******. **** ******* has **** **** *******."

****, ******** ****:

• "***** ********* ******* *** gone ******** **** **** wait ***** *** ********* technical *******"
• "**** **** * **** Software ***** *** ********* I **** **** ** replace **. ******* ** a **** **** *** upgrading ******** *** ***** easy. ** **** **** well **** ******** *********."
• "***** *** * **** experience **** ***** ******** support."
• "**** ******* ** ****** bad, ** **'* **** it ***** ****."
• "******* **** ***** **** isn't *****. "
• "* **** ***** ******* structure. ***********."
• "****'* **** ******* **** the ********* ****** ******* support."

***********

*************, **** ***** **** Software ***** *** ***** iStar *********** *** **** compatible **** *-**** ********** software, ** ******** ********* **************** **** ** *********** compatible **** **** *******:

• "*** "***********" ****** ***** that ***'** ******* ** SWH *** ** ***** the **** ** *** system. **** *** ** good ** ** ***** be ***."
• "* ***** ***'* **** the **** **** **** only **** ** ***** own ********** ********. "
• "* **** *** **** that **** **** ** a ***** *********** *** I ***'* **** ** encourage **** **** ** beaver ** * **** not *******, ********* ***** product."
• "***** **** ** *** support *** ******* ******. iStar ****** *** ** slow ** **** **** online ***** * *******."
• "***** ** ***********, ****** Mercury."
• "*** **** ***** **** seems ** **** **** around ** *** **** amount ** ********* ****** out ***** *** *** fact **** *********** ** the **** *** ** change."
• "**** *** ** ** promote * *********** ****** like ***"
• "*** *** ****** *** proprietary."
• "******* ***** ***** ********** system. ******, ***********. ******* is * ****** ********."
• "* **** **** ***** get ** ***** **** being * ******* ********."

US ** ***-** *********

******** *****'* *** ********* less ******** ******* *** US, *** **** ** explained ** *** ******** not ***** ** **** known/ ** ******* ******** within *** **.

*******, ******** ***** **** roughly ***** ****** *** outside *** **.

Software ***** *******

******** *****'* ****** +*% net ************ ** ****** than ***************** **** ********** * -5% *** **************. *******, *** **** does *** **** *** same ******** ****** ********** due ** ******* ********* and ********** ******* **** merged ********* **** ***** and **.

******** ***** *** * substantial ********* **** ** systems ********** *** ******/********** customers, *** **** * proprietary ************ **** *********** takeovers, *** *******'* ****** presence **** ****** ** stable. *******, ** *** market ****** ** ***** and ******, *** *** many ******* *** ******* faces *****.