Software House Favorability Statistics 2021

By Brian Rhodes, Published Feb 12, 2021, 08:03am EST

Mega manufacturer Tyco offers multiple access control lines including Software House and Kantech. Kantech's favorability was solid but how would that compare to Software House?

IPVM Image

We examine the key themes for 200+ integrator responses favoring and opposing Software House in this report.

Favorability *******

******** *****'* ******* **** net ******** (+*%), *** nearly ***-****** *** *** have ** *******:

IPVM Image

** ********, **** ****** access **************'* ******* **** **** strongly ******** (+**%)**** ******** ***** ****** in **** ** **** as ******** *****:

IPVM Image

Executive ******* ** ******

*** **** ****** ** integrators ***** ******** ***** were:

  • **** *** ***** *******
  • ***** *** ********
  • ********: *********
  • ***, '**********'
  • ********: **** *****
  • ***** *******
  • ***********
  • ******* *** **, ******** House **** ********, *** less *****

Good *** ***** *******

******* *********** ********* ******** House *** **** *** large ********** ******** ***** many ***** *** **** cardholders *** ********, ****** it '***-**-***' *****. ** terms ** *****, ***** multi-site ********** ****** ***********, a *************** ************* ******** is ********:

  • "** ** ******* *** #1 ********** *** ******** out *****. **** **** a ******* ** ******** options (******** *'* **** to *** * "****" IP ****** **** ********** that *****'* ******* * GCM *********), ******* ****** much *** ** *** latest ********* ******, *** offer * ********** ****** of *********** *** ***** complex *******. **** **** have * ***** ****** of ************"
  • "**** ** * ***** fit *** *** ****-*** users."
  • "********** ******** *** ********, meeting ******-******** ************, *** software **** * ***, pricing ** ****** *********** in ***** *****, *** to *** * ***** system ** ****-******. ********* support ** ****** ****. Of *** *** ******** available, ****** ******** *****."
  • "* **** ** **** this ******* **** * previous ********. ***** ** could ** ******* ******* it *** **** ****** for ******* ** ** or **** *****. ***** had *** ******* **** their ******** ** ********."
  • "********* *******, ********* ******* on *****, ******, *** RMA ******. ** ** for ******* ********** ***********."
  • "[******]**** ** * ****-**. Enterprise-level ********."
  • "**** *** *** ** the *** ******* ** the ********** ******. ******* favorable ***** **** ** experience."
  • "***** **********-***** *** ** the *** - ******** and *** ********** ***** is **** ******* *******."
  • "******** ********** ******** *** software."

Solid *** ********

****** ********* *** *********** of ******** ***** **** deployed, *** *** ************* of *** ****** ** use:

  • "* **** ****** **** SWH *** **** ** years, *** ***** ******* is **** *****. "
  • "********* ******** ********."
  • "***** *******. ***** *******. Very ********. ** **-** system."
  • "******** *** *** ********** model ** **** ******* through."
  • "***** **, ***** ********."
  • "**** ********* ** **** not *****."
  • "**** ***** ******* **** a *** ** ********."
  • "***** ** ** * solid ******."
  • "******** *** ********* ** program *** ********."

Negative: *********

*******, **** ******** ********* the ************* **** ***** of *-****, *** **** to **** (**** ***** too ****** *** **** regions) *** **** ** maintain *** **** *******. Software ***** ******** *********** to ** ********* ********* before **** ******* *** be *******:

  • "** **** *** ****, but *** ***** ** high *** ******** ***** is ******* *** *** Software ***** *****."
  • "*** ********* *** *** market. ********* ****** **** anything ******** ** *** other **** ** ** expensive *** **** **** they *** ****** ********* else."
  • "*** *********."
  • "********* ******** ******, *** expensive. ******** **** ** kept ** ** ****."
  • "**** *******. **** ****."
  • "********* ********, *** *** too **** *****."
  • "****** ******* ** *****. Been ****** ******* *** expensive. **** **** ********* than *****."
  • "*** ******** * **** seen *** ********** ** terms ** ******** *** capabilities *** **** ******."
  • "*** *********, ***** **** it"
  • "***** *** *********, *** works *** ***** ****."
  • "******** ***** ** * solid ******* *** **'* really ********* *** ***********."
  • "**** ****** ****** ** be *** ** *** most ********* ******* "

Old, '**********'

**** ***** ******** *****'* old **********, **** ******* it '**********' *** ** need ** * ******* update ** **** **** with ***********:

  • "********** ****** *** ***********"
  • "******** ***** ** * legacy ****** ******* ****** that *** *** **** up ** **** **** the ********** ********. **** still **** * **** product *** *** ******* catch ** **** *** other ****** ******* ****** that ********* ****."
  • "***** ******** ** *** UI ***** ** ** need ** ** ********."
  • "**'* * ******** ****** living *** *** ****"
  • "*** '*** ****** *** want ***** ******** ****."
  • "**** ** ******** ****"
  • "****'** ***** *** ** the **** * *** have *** ****** ** no ****** **** *** years. *** ***** ***** works"
  • "***'* *** **. ***** old ** **."
  • "** *****. ** ***** like ** ******* ** times, *** ** *****."
  • "********."
  • "*** *********. ***** ********."

Negative: **** *****

*** **** ********** ***** complaint ** **** ******** House ** ****/*** *****, and **********/********* *** ***** Software ***** ** ****** tied ** *** ******* to ******* * ***** competitor ** ********* ********* security *****:

  • "*** ******* ** ******* has ******** ***** ***."
  • "******* **** *******, *** a ***."
  • "***** ** * **********."
  • "******* *** * *** lock-in *******"
  • "*** **** *** **** next?"

Mixed *******

** ***** *******, **** claim ******** *****'* ******* is ****, *** ****** as **** **** ******* a ********.

*****, *** ******** *****:

  • "***** ******* *********** *** support."
  • "********* *******, ********* ******* on *****, ******, *** RMA ******."
  • "** ********* ** ******* & ******* *********, *** demands **** ******* *** effectivity."
  • "**** **** ********** *** support ********* ** *** region ** ******* ******* and *** *********"
  • "******** *** *** ********** model ** **** ******* through. ***** ********* ********* and **-**** *******."
  • "**********-***** ********, **** *******, and ******** ******* ******* make ********* **** **. "
  • "********* ********* *** **-**** support."
  • "**** ** *** ** and *******. **** ******* has **** **** *******."

****, ******** ****:

  • "***** ********* ******* *** gone ******** **** **** wait ***** *** ********* technical *******"
  • "**** **** * **** Software ***** *** ********* I **** **** ** replace **. ******* ** a **** **** *** upgrading ******** *** ***** easy. ** **** **** well **** ******** *********."
  • "***** *** * **** experience **** ***** ******** support."
  • "**** ******* ** ****** bad, ** **'* **** it ***** ****."
  • "******* **** ***** **** isn't *****. "
  • "* **** ***** ******* structure. ***********."
  • "****'* **** ******* **** the ********* ****** ******* support."

***********

*************, **** ***** **** Software ***** *** ***** iStar *********** *** **** compatible **** *-**** ********** software, ** ******** ********* **************** **** ** *********** compatible **** **** *******:

  • "*** "***********" ****** ***** that ***'** ******* ** SWH *** ** ***** the **** ** *** system. **** *** ** good ** ** ***** be ***."
  • "* ***** ***'* **** the **** **** **** only **** ** ***** own ********** ********. "
  • "* **** *** **** that **** **** ** a ***** *********** *** I ***'* **** ** encourage **** **** ** beaver ** * **** not *******, ********* ***** product."
  • "***** **** ** *** support *** ******* ******. iStar ****** *** ** slow ** **** **** online ***** * *******."
  • "***** ** ***********, ****** Mercury."
  • "*** **** ***** **** seems ** **** **** around ** *** **** amount ** ********* ****** out ***** *** *** fact **** *********** ** the **** *** ** change."
  • "**** *** ** ** promote * *********** ****** like ***"
  • "*** *** ****** *** proprietary."
  • "******* ***** ***** ********** system. ******, ***********. ******* is * ****** ********."
  • "* **** **** ***** get ** ***** **** being * ******* ********."

US ** ***-** *********

******** *****'* *** ********* less ******** ******* *** US, *** **** ** explained ** *** ******** not ***** ** **** known/ ** ******* ******** within *** **.

*******, ******** ***** **** roughly ***** ****** *** outside *** **.

Software ***** *******

******** *****'* ****** +*% net ************ ** ****** than ***************** **** ********** * -5% *** **************. *******, *** **** does *** **** *** same ******** ****** ********** due ** ******* ********* and ********** ******* **** merged ********* **** ***** and **.

******** ***** *** * substantial ********* **** ** systems ********** *** ******/********** customers, *** **** * proprietary ************ **** *********** takeovers, *** *******'* ****** presence **** ****** ** stable. *******, ** *** market ****** ** ***** and ******, *** *** many ******* *** ******* faces *****.

Comments (12)

** *** ** *'* concerned, ***** **** ** top ** ** **** when * **** ** Enterprise ***********/****** *** ***** security ********* *** ***'* just ****** ** ***** an ***** *****. *** comment ***** ** ***** "antiquated" ** *********** ** me, *'* ** ********** in ****** **** ****** explain ** ** *** he/she **** ** **** conclusion, *** **** ***** of *************/******** **** **** with *** ******.

* ***** ***** ** that ****** ** * can’t ****** **** ********, however, *** **** **** one ****** ******** ***** system *** ** *** an *** *********(***?). ********* those **** **** ** was ********** **** ****** (800/8000?). *** ****** ****** to *** *** **** system ** ********* *** the *** **** ******* Ui *** *** *** that **** ******** ***** happen. ***

** ******* ***** ** become * ****** ******* years *** *** ***** are ******* *********** ** our **** ( *************) and **** **** ** not **** **** *********** between ***** ****** **** or ** ***** **** is **** ** **** away **** **.

*'** ********** ***** **** 800 ** ********** *** of ****, *** * believe **** ******* ******* it ** ****. **** is *****, * ********* use ** ** *** single **** ** ***** for ******** ********** *******, which ***** *** ******** burden *** *********. **** follow *** ************ ** the ****** *** ** the ******...***'* ***** ***** what's ********* **** *** subsystems ****** **** **** talking.

* ***** *** ******** to ***** ************* *** UI ***** **********, ******** in ***** ** ******** they ******* ********** * would ******** ** * modern ***. ******** ** only ********* ** ********* in *** ******* ** a ****** ******/**** **** controller **** *** ***** Edge ******.

**** ******* *** **** have **** ******* **** factor *********** *** *** edge.

**** **** *********** ***** (from ****) **** ****** for ***-**-******** ****** ** Software *****?

*********** **** **% "***'* know" ******** *** ****** of **** *******. **** is **** ******* **?

******** *** ****** ** this *******. **** ** that ******* **?

***** ******** ***** *** been ****** * **** time, **'* *** ******* marketed. ******** ***** ** a ***** ** * brand (**** ******** ********) of * ******* (***) that **** *** ** mass ********* *** **, which ** ******** *********** it ** ** ********** offering.

***, ** * ***** point, **** *********** *** "don't ****" ***** ********** typical ** **** **** literally ***'* **** **** the ******* ** *** a ******* ****** ** by ****** **** **** the ****, **** *** enough ** **** * specific *******.

****, * *** ********* did *** ****** * reduction ** ********* ***** the ****/*** ******? ** was *********** ** ** to **** **** ***** booth ** *** *** have ******* ******* *** CCure ******* *** *** even **** ******* *** access ******* ****** *** more *********** ********.

* *** ********* *** you ****** * ********* in ********* ***** *** Tyco/JCI ******?

***, * ******* ****. It ****** **** ** find ***** ** ****.

*** *** **** ***** that ******* **** *** bring **** ** *** to *** ******** **** the ***** ********* ** Mercury? *********** *******...

*** ** *** ******** from *** ***** ********* of *******?

*** ******* ******** **** of ******** ********* ********* Lenel, **, *** ******* so * ******'* ********** why **** ***** ***** Software *****? * ***'* know *** ***** **** Software ***** ** *** one **** ***** **** from *** ********** *******.

** *** ***** ****... just * *******

Read this IPVM report for free.

This article is part of IPVM's 6,805 reports, 913 tests and is only available to members. To get a one-time preview of our work, enter your work email to access the full article.

Already a member? Login here | Join now
Loading Related Reports