Avigilon Favorability Statistics 2023

Published Jan 13, 2023 13:31 PM

Five years after Motorola acquired Avigilon, how do integrators view the brand?

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In this report, IPVM examines statistics and commentary from 185 security integrators on Avigilon's positioning, pros, and cons.

Favorability *******

********'* ****** *** * ****** *** positive (+**%), **** **** **** **** of *********** ****** * ******** ****, and **** **** **% ********** ******** positive.

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**** ** * ******** **** *** Avigilon, ** **** +**% ** **** and +**% ** ****, ****** ******** responses **** **** *********, **** **% in **** ** **% ** ****.

IPVM Image

Stronger ************ ******* **

*********** ******* *** ** **** ******* more ******** *** **** ******** ***** Avigilon **** ***** ****** *** **, +63% *** ************ ****** +**%.

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Key ******

*** **** ****** ****:

  • ******* *******/*******
  • ****** *********
  • ****** *******
  • **** *****
  • ****** *****/***** *******
  • ***********/****** ******

Quality *******/*******

*** ******* ** ********'* ******* *** support *** *** **** ****** ******** response **** ***********, **** *********** ******* them "*****", "******", ** "****."

  • "******** *** * ****-***** ***, *** quality ********, *** ****-**-***** *********. ********* are ********* ***** *** ** *** box *** ******* ******* *************. ***** are ****** ** *** ** ** far ** * *********** *** ****, but ******* **** *** ******** **** how **** ******* ***** ***** **** made **** ***** *** ********** ***** searches. ***** *** **** ****** (**** as *** ********* ****** ****-****** ***** search ***** *** *** **********) *** overall, *** ***-***** ***-**-*** *********** ******* Avigilon ******** *** * ***** ****."
  • "* **** ********'* ***** ******** *************. The ******* ** *** *** ***** in *********** **** *** ****** ******* platform. *** ******* ********** *** * high ******* **** ** **********. *** design **** ** ******* **** ******** that ***** **** ** *****."
  • "******** *** * **** ******** ***** and ****** *******. ***** ********* ******** is **** **********. "
  • "***** ******* ***** ************ ******** **** strong ** *** ********. ***** *** larger ******** *** **** ******** ******* quality *** **** ** ***. * like ***** ******* **** ** ****. Pretty **** *** **** **** *** video ************ *****"
  • "***** *** ** *** ******. **** of **** ************. *** ******* ** by *** **** ** *** **** you **** **** ***. ****** **'* been ****** **** ******. ***** ******** just **** *** ** *** *** which * ****."
  • "******** *** ** ********* ******* ********* in *** ** **** *** ** least *** ***** ** ***** ****** on *** ******* ********* *** *******/******** loan. **** ******** ** **** *** camera ******** ******** ** **** ***** - ******* **** **** (****** ** being ****!)."
  • "****** ******, **** ******* (** ******), big ****** ** **** ******* ** net , **** *********."
  • "********* ************ *******, ****** ***** ********** (can't *** ******), ************ ********* **** competing ******* ***** ******, **** ** understand ******* ****, **** ** *** interface."
  • "******** *** **** * ****** *** he *** ***** *** **** *****, we ***'* **** ***** *** ******** but **** **** ***** ******* *** talk ** **** ******* ***** ***** solutions **** *** *****."
  • "**** ** *** **-** *** *** camera ************. *** **** ********* ** in * ****** ** *** *** for **** ** ***. ********* **** that."
  • "**** **** ******* *********, **** ****** to *****. ** **** ********** *** supporting ********. **’* **** ********* *********."
  • "*** ** *** **** ***** ********* on *** ****** *** **********-***** ********* with *********** *** *************** ********."
  • "******** *** ******** ***** ** **** product ** ***** *** **** ** install *** ********* ** ***. *** a *** *** ** ***** ******* but **** ****'* *** ******."
  • "** *** *******, *** **** * pretty **** ************ **** ****. **** have **** ***** ******** *** ***** possibly *** **** *********."
  • "********* ************ **** * ******* ******** on *** ****/*************** ******** *** ***** surveillance."
  • "********* *** *** ****** **** ***** integrated ******* ***** *** **** ** expanded *** ***** *****. ********* **** good ******. ******* (** **) ****** top-notch."
  • "***** ******* *** ******** ** ****. I *** ** * *** ** install **** ****** *** * ****'* have ******** *** ** *** ***** it."
  • "* **** ***** ******** *** ***** pricing *********. **** ** * ******* thinking ******* *** * ***** ** be ******** ****!"
  • "**** ******* *** ***** ******* ********* with **** ** ************ *********."
  • "******* *** ******** ******, ******'* ** happier ***** *** ******* ***********."
  • "* **** **** **** **** *********, but **** *** * **** ********** when * ***."
  • "***** ******* *** ***********, ***** **** to **** ****."
  • "******** ****** **** * *** ** configuration *************."
  • "***** ***** ** *** ******** ******. Great ********."
  • "********* *** ********* ***** ** **** brand *** ** ** **** ********."
  • "**** **** ***** ******** *** **** good ********** ****."
  • "**** ***, **** ******* ********, **** in ***"
  • "******** *** * **** ******* *** round ********."
  • "* **** ***** ** *** ********** to ******."
  • "****** ******** ****** ** & ** platforms."
  • "******* ******* ** **** **** ** projects."
  • "******* ******* **** **** **** ******* better."
  • "**** ******** *** *******."
  • "**** ******* *** **** *******."
  • "**** ***** ** **** ********."
  • "****** *** ******** ********."
  • "***** *******, **** *****."
  • "****, ****** *******."
  • "*** ** *** *****."

Strong *********

********'* ********* **** ************ ********* ** integrators ** ************ ******, **** ** than ***** ******* ** ***. *** analytics **** * *** ********* ***** ****** ********* ********.

  • "***** *******. **** ***** *** *** horrible *** **** ********. *** **** leader ** ********* ** *** ****** right ***."
  • "**** ******** ******* **** **** *********. i **** **** **** ******* * complete ********* ******* (******* *** ****)."
  • "****** *********. ********** **** ****** *******. Proprietary ***** *** ** * **** or ***** ********* ** *** *** look ** ** *** **'* * plus **** *** **** ****'** **** work."
  • "******* **** ****** - **** ******** analytics & ****** *****/********* *******"
  • "**** **** **** ** *** **** video ********* ** *** ******."
  • "* ** ********* **** ***** *********. Brian * *** **** **** **** he **** ****** ****** ** *********."
  • "**** ***** ********, **** ********** ***** they **** ****. *** ******** ********* are **** ** *********** *** ******* in **** ***** *********."
  • "********* ***. ***** ****** ********* *** their ********* *** *** ** *** class."
  • "**** *** *** *** ******* ***** was *** ****** ** ******** ******. They *** **** ********* *** * proven ****** *** ***** **** * price."
  • "***** ** ** * ****** ******** with **** ********* (** **** ** you *** ***** *******). ***** ** nice ** **** ****** ** ***** camera ********* *** ***** ****."
  • "**** ******* ******* **** ***** ** analytics ** ***** **** *** ****. Pairs ***** **** *** ******** *** VMS ********."
  • "**** ******** ******* **** **** *********. i **** **** **** ******* * complete ********* ******* (******* *** ****)."
  • "********* ********** ****** *** *** ** a ***** ******** *** ******* *******. It ***** ** ***** ** ***** manufacturers ******* ****** **** *** ********** search."
  • "********* ********, ********* **, *********,"
  • "******** ******** **** ********** *********."
  • "**** ****** ********* *** *** ** end ********."
  • "**** ******** ********."

Access *******

***** ********'* ***, *********, *** ******* were ********* ****** *********, *** ******* line *********** **** **** ******** ***** was ****** ******* ******* (***), ***** respondents **** *** ******** ** ****** features.

  • "* **** ***** *** ******** *** a *** **** *******. **** *** the ******** ************, *'* **** **'** see **** *********** *** ************. * feel **** ******** ** ******* *** compared ** *** ***/**** ***** *** software ***** *********. ***** * ***** for ********, *** ** *** ****** it ****** ****** ********* ** ********** size ********."
  • "*** ** ******* **** * ** standpoint, ******* *** ****** ******** ** stronger ************ **** **** ***."
  • "* **** **** ***** ****** ********* their ****** ******* **** **** ***** Video ****. **** ***** **** **** separate *********."
  • "*** ***** **** ***** *** *********** between *** *** *** (****** *******) is * ****."
  • "** *** ***** ****** ******* ****** I **** ***** **** *** ***** complain ***** *** **** **** *****."
  • "*** ******** *** ******* (******** ** Genetec/Onguard)."
  • "****** ******** **** ***** ***'* *** poor ****** ******* ******."

High *****

*** **** ****** ******** ******* ***** Avigilon *** ****, **** **** *********** mentioning **** ** *********, "**** ******." or **** "****-******."

  • "**** **** ************ *** ********** **** projects. *** **** ********* ******** ** everyone ****. ******** *** **** ****** of *** ******, ********* ****. ***** offering, **** *** *********. **** **** themselves ** *** **** ** ****** a *** *** *****, **** ****** claiming "** ****** ****" ******** ** the ***** ****. ******** ********."
  • "**'** * ******* *** * ***** their ******** (***/***) *** ********** *** what *** *** ** ******. *** Enterprise ** **** ** *** ****** segment, *** ** ****** ** ****** for *** *****. *** ***** ******** of *** ***'* ****** ******* ** cost/functionality **** ***** ****. *** ***** line ***** *** *********** ******* *** and *** (****** *******) ** * joke."
  • "****** ***** ********** ******** *** **** expensive *** **** *** *** *** with ***** *************. * *** ** customers ****** *** ******* ** ****** their ****** ************ ** *** *******, and **** *** ******** **** ** Hanwha **** ******** * ***."
  • "******** ** ********* *** ******-****. *** gotta ** ** *** *** **** club ** **** **, *** *'* kind ** **** ** ****'* ** that **** ******* ** **** ****** margins ** *** ********."
  • "* ******** - **** *** **** quality - *** ****** **** ** the *** - *** ***** ***** is *** **** - ** **** for ***** ***********. **** ** **** limiting *** **** * *** ************* will ** **** ** ****** *** product."
  • "******* ** *** ******** *** ** over-priced *** ******* ********, *** **** to **** **** ***** *** ******* it ********."
  • "*** * **** *** *** *** projects ***** ** ***** *****, *** always * ********* ******** **** ***********."
  • "** ********* ** **** ***** ** Avigilon *******. **** **** ** **** well *** * ****** ** ****, but **** **** *** * ***** of ***** **** *** **** ***** for ** *******."
  • "******* *** **** *** ** ***** you **** *** **% **** ** buy **** ******** *******/**** ****."
  • "*** *** **** *** *** *** small/mid ********** ******* ******* ** ****."
  • "*******: **** ** ********* *** *** customers *** ** *** ********* *** value."
  • "**** ******** **** **** ************, *** unreasonable ******."
  • "**** ****** *** *** **** *** in * **** ******* **** ** client."
  • "***** ******** *** *******, *** **** however ** *** ********."
  • "***** *** ** ***** ** **** my ******* *********."
  • "***** ******* *** **** *********."
  • "*** ****** ** ******** ** ****."

Direct ***** / ***** *******

******* *********** ********* **** **** *********** issues **** ******** ******* ** *********** or ******* ****** ** *** *****, while ****** ********* **** ********* ***** Avigilon's *******, ******* ** **********, ********, or *****. **** *** ********* ********* ** ********, *** ******* ******* ** ****. However, ** *** ********* ** ****.

  • "******** ** * ***** ********. ** complain ** **** *** *** **** Brown ****** **** ** ***** **** to ** *** ****** *** ***** platform *** *** ******* **** ** largely ********** **** *** ********* ** their *********** ** ********** ** ********* the ******** ******** **** **** ** know **** ******* ** ********* ** Hanwha *** * ******* **** **** can't *******. ********, *** ******* ******* for *** ******** **** ** *** never **** **** ****."
  • "**** ** *** ********** * **** about ******** ** ****** *********** *****. We *** ** **** **** ** a *** ******* *** *** ********** in ****. *** ****** ****** ** get **** **** ********. ******* **** had * ******** ****** **** *** not **** ** *** *******. ** the **** ****** *** ****** ******* that *** ******* ****** ** ********* together *** *********** ****** ******** ****** back **** *** ***. ** * side ****. **** *** ***** ******* for *** ******* ** ** *********."
  • "**** *******/* *** *************. **** ******* has **** *** *** ***** *** is ****** ******* ***** ****. ******* problem **** **** ** *** ******* that ******** ****** *** *** *********** cluster **** **** **** * ***** structure. **** ****** **** ****** *** some ****** *** *****. **** *****, pulling ******* ****, ****** ******* **** other *********** ***....."
  • "**** ** *** ***** ********** *** very ***** ******** ********* *** **** overpriced."
  • "**** *******, *** *** **** ** work ****. *** *********, **** **** too **** ********* **** *** *** user ********. ******* ****** ** *** part, ***... **** ************ **** *** radio ******** **** * ***** *** pieces ********* **** ** ***** ** ordering."
  • "***** *** *** **** ** * marketing *******. * ***** ***** ** Analog ***** ***** ****** ******* **** would **** **** ****** "********". **** run **** **** ***** *** ** the **** ********* ******** *** *******."
  • "******* ** *** **********. ** **** trust ****** ** ****. ******** **** will ***** *** ******** ** *** in **** ***** ***** ********* ** our ********** *********. **** ** **** concerning *** **** ****** *** ** promote ******** ******** ** *** ******."
  • "** ******** ***** **** **** *** and **** ******* *** ** **** to *** ***** ******** ******* *** parent ******* *** ******* ****** ****** the *******"
  • "**** ********* *** * ***** ***** for ***** ***** *******. ********** ** cocky/ ***** **** ***** ******."
  • "*****, ***** ****’** *** **** *** if **** *** **** *** ** that ***? *** ****’** *** *** ‘best’ **** *** ******* ******* ****** to ** *** ****** ******"
  • "***** *******. * ***'* **** *** idea **** **** ** ****** ** end ***** ***."
  • "**** **** ** ****** ***** ***** approach."
  • "***'* **** ** ******* *******."

Proprietary / ****** ******

*******, **** *********** ********* **** **** disliked ********'* "******" ******.

  • "*********** ***** *** ** * **** or ***** ********* ** *** *** look ** ** *** **'* * plus **** *** **** ****'** **** work."
  • "*** * *** ** ***** ********* closed *********** ******. ******* ***'* ***** but *** ***."
  • "***** *********** **** ** *******. *** they **** ******* ** **** *** party ******* *** ******* **** *** depth ** * ******* **** *********** or *********."
  • "*** * ******* ****, **** *** used ** **** *****. ****** **** systems *** *******."
  • "*** ******* ** ***** *** * wish **** **** **** **** **** other ************* *** ******* *** ** the **** ***** *** ********."
  • "******* *** **** *** **** **** a **** *****, **** **** **** weren't * ****** ******."
  • "***** ** **** ** **** ****** up ***** ****** ********* *** ***** VMSs."
  • "***** ****** ** *** ** *** Avigilon, *** *****'* **** ** '****' as **** ***** ** ** **."
  • "**** *** ******** **** *** **** proprietary ********."
  • "**** **** ** **** ****** **** 3rd ***** ********."
  • "***********."

**** **** ***** ******** *** **** their ****** ******** ****** ********* *** Profiles */* (*** *** ****), **** ***** ******* * ******** application *** ************* ************* ******,****** **********, ********** ******** ************ **** **** **** ********'* *** VMS.** *********** **** ****, ******** *** ********** ******** ** an ***-**-***, ******* *****, **** ***** positioned ** ** **** ***********.

*******

******** ********* ** ** ****-********** ** 2023. ***** ********* ****** *** **********, and *** *********** ***** ********** ******, facial ***********, *** ******* ********/****** *********, all ******** ** ******** ******* ******.

*******, *** ******* ** ********'* ****** of ************ ** * **** *** Avigilon. ******** *** ******** **** ******** ** *********** ******** ****** ********* *********. ****** ******** is *** ** ********'* ********* ******, there ** ***** ********* **** ** platforms *** ***** ***** *** *********** teams *** ****** ********. ** ****** this ******* **** **** * *** years ** ******** *** **** ***** its ******* ** ** ******.

Comments (10)
UM
Undisclosed Manufacturer #1
Jan 13, 2023

***** **** ** *** ** ********** Motorola ********* ********* **** *** ******** sales ****** *** *** **** *** Motorola ********** ****** ** * ********.

** ** *** ******** *** ***** into * ******** *** ***** **** a ***** ** ****** *** *** customer ****: "*** *** * *** Avigilon **** *** ****** ***," *** alleged ****** ** "***, ** ***."

(1)
(3)
(2)
JH
John Honovich
Jan 13, 2023
IPVM
(1)
UI
Undisclosed Integrator #2
Jan 14, 2023

* **** **** ******** ** ******* projects ***** "******** *********" **** **** radios *** **** ******** ******** ** for *** ******** ******** *** ******* them. ** * ******* *** ******* who ***** **** ***** ******** ********, what *** *** ****** **** *** happen **** **** ****** ***** ** does. **** ******** *** ***** ***** out ** *** ******** *** *** pull * ******* **** *** *******.

(2)
(2)
JH
John Honovich
Jan 16, 2023
IPVM

***** **** ** *** ** ********** Motorola

*** **** **** ** *** ********* is ******** * **** **** **** Motorola ** *** ****** ********* ******* its ********. **** ********** ** ********* and ** *** *** ***** ** the ****** *** **** *********** **** not *** * ****, ** **** survey, ** * **** **** ******** has ******** *********** ** ***** ***** downmarket ** ******* ******* *** **** of ***** ********.

(2)
(1)
(2)
UI
Undisclosed Integrator #3
Jan 16, 2023

******** **** **** ***** *** ******** to *** ** **** ***** ***** equipment ** **********************.

*********** ** *******.

(1)
(3)
Avatar
Ryan King
Feb 09, 2023
Pacific Audio and Communications

* *** **** ** * *** 6 ****** *** ** **** ** do $****/* ** $**** * ****. But ****'** **** ******? **** *** wheel.

* *** **** ** * **-*** system *** *** ** ********* **** amazing *** ** *** *** ******* any ********. **** **** *****.

* ** **** * ******* ***** with ***** ******* ** *** ******* monitors *** **** ************ ***** ** the *******. ****** * ********* *** flat *** ******* ********* *** *** cameras *** **** *** * *** people, ****** * ******* ** ***** work * *** ** ***** *** half *** ******* *** ****** ** the *** ***. ***** ****'* ****** it. **** ****** *********** *** ****-********* and **'* ****** ** **** ***. I ****** *** *** *** ** told ** * **** ********* ******* to *** ********* ********. ***** *** person *** * *** **************.

(1)
(1)
UI
Undisclosed Integrator #2
Feb 09, 2023

**** *** ****** **** ****** ****** with. *** **** ******* *** *** many *******? ******** ******* ** *** party *******?

(1)
Avatar
Ryan King
Feb 09, 2023
Pacific Audio and Communications

** ****, **** ******** ******, **** server **** ***** ** ********** (**** Dell ******* ** ********, ***** *** FW), *******/***** ***** ******* ** ****. Max *** ******* ** **** **** 300Mb ****** ********/***********/*****, *** ***** **.

*'** *** *** **** **'*/******* **** 32GB *** *** *-*** ***** ****. Installed **** ** **** ******* *** connected **** **** ***** ******. *** is ** *** ****** **, *** was * *** **** *** ***** which ** *** ***** ***** *** Dell *** ******** **. **** ***** latency/PTZ *** ** **** **** *** open ******** ******* *** *******.

* **** ** ****** ** ****** over *** *** ****'* **** ******. Seems **** * ******** ****** ***** related ** ******** *** *'* *** a ******** *********. * ** ********** the ********* ******** *** * **** one *** ** ****, ** *** running ** ******** ****.

(1)
MM
Michael Miller
Feb 09, 2023

** ******* ** *******. **** **** you **** *** ****** ** **** NIC ********* ** ****** ******* *** another *** ********* ** ****** *******.

*** *** **** ******* *** ** for ********** ******? **** **** **** analytic **** ** *** ****** **** like?

IPVM Image

Avatar
Ryan King
Feb 09, 2023
Pacific Audio and Communications

*** *******/**** *** *** ** ** you ***. *** '******' *** ** the ****** **** *** **** ****** has *** ******* ** * *** Mb ***** *** ***** ******* *** Client *** ******* ***** **** *******. Once *** ***** *** **** **** 4 ******** *** *** ******* ***** out ** **** **** *** ***** streams ******.

** ******** ******* *** *** ******** in ****** *** *********** *** **** a *** ***** '** ******* ** nothing.'

**** ** ** ******* *** *** up *** ********** ******. *** *** analytic **** ******* ** *** ** me: *'** ***** ** **** **** I *** ****** ** ** *'* on ****. * ********** *** ****.