Amazon Key In-Home Package Delivery Examined

Author: Brian Karas, Published on Nov 21, 2017

Interesting idea or invitation for criminals to rob you?

Amazon's recent announcement of Key, a service that will help manage visitors, welcoming certain ones into your house for you, has drawn significant attention, but not all positive.

This new service from Amazon ties into their recently released security camera (see our test results) and selected smart locks, creating a method to enable delivery and service people to enter your home when you are not there to let them in.

We examine Amazon Key, both in terms of the core service (enabling secure access to your house when you are away), and what it shows of Amazon's overall strategies in the home security segment.

*********** **** ** ********** *** ********* ** *** ***?

******'* ****** ************ ** ***, * ******* **** **** **** ****** ********, ********* ******* ones **** **** ***** *** ***, *** ***** *********** *********, but *** *** ********.

**** *** ******* **** ****** **** **** ************* ******** ******** ****** (*** *** **** *******)*** ******** ***** *****, ******** * ****** ** ****** ******** and ******* ****** ** ***** **** **** **** *** *** not ***** ** *** **** **.

** ******* ****** ***, **** ** ***** ** *** **** service (******** ****** ****** ** **** ***** **** *** *** away), *** **** ** ***** ** ******'* ******* ********** ** the **** ******** *******.

[***************]

Amazon *** ********

******'* **** ***** ********** *** ***** ******* ****** ** ***:

******** ******** ** ** ********* ****** **** ****
******** ******** **** *** ******* ** ******** ****** ****** ***** you *** ****
********* ************* *** ***** ***** ** ***** *******

***** **** **** ** ******** ***************, ***** ** $**/****.

Requires *********** ****** ***** *** ******** ****** + ***** ********

** ***** ** ******* ***, ***** ************ * ******** ******** * *********** ******* ********'* ***** ***, **** * ****** ************ ******** *** ~$***. *** ****** is ** ******-**** *****, *** **** ** ********* **** *** front **** (**** ** ******* ***** ** **********, *** ** that ** *** *********** *** ** **** *** ************ ********). In *** *****, ******** *** ********* ******, ****** ** *********** ******* *** **** ***** **** ******** a ***** **** ****** ******** *****.

Free ************

****** ** ******** **** ************ ** *** ***** *** *** deadbolt **** *** ********:

** ************ ******* ** ******* *** *** ***** ***, *** similar ********* *** ~$** *** ******'* "****** ************" ******, ****** the **** ******* ******** ******** ** ****** ******* *********** * smart **** *** *** ******* ** ** *** ************ **********:

Limited ** ****** ********* *** ********

**-**** ********** *** ******** *** ******* ** ***** ********* ******* Amazon. ********** *** **** ** ******'* ********* ***********, ***** *** typically ***** ************** ** ******** ******** *********. ****** ****** **** all ******* ***** *** ********** *** ****** **** ********** ******. For ******* ******, **** ** ******** ** *** *******, *** service **** ** ****** ******* ******'***** *****************, ***** ***** ***** *** ******* ** ******* ********* ** Amazon's ******** *** ********** ******, ****** **** *** ******** ****** and **-**** *** ***** ******** ******* ** *** ** ***** access ** ******* *********.

Delivery/Service ********* ****** ** *****

******* ********** **** ** ****** "**** ****** *** *******", ********** the ****** ******** ****** **** ** *** ******** ** *** house. *** ***** *** ** ****** **** *** ****, ******** the ********* ** ***** *** ******** ****, ** ****** ** for ***** *******. ******* ****** ******* *** **** ****** ** interior ******, **** ** *** ******** ********, ***** ***** ******* the ********* **** ****** ********** ******* ** *** ******* ****** in ***** ****, ****** **** ****** ***** **** ********** *** entire *********, ***** ** ******** ** ** ********* *** ******* of **** ***** *** *******.

Security ********

******** **** *** ***** **** ** * *** *** *******, or ****** *******, ** **** ****** ** ********* ****** ** ******* ****** ***** *******. ***** ****** ****** *** ****** ******* *** * **** managed ** *** ** ******* ********** ** ******, ********* ** Amazon's ************ ****** **** **** ********* ** *** **** ***** in ****** ** **** ***** ***** ******.

* **** ** ***, ******* *** *** ****** ***** ** disabled **** ******* *** *****, ***** * **** ****** ******, *** ******** ******* ***** launch. ***** *** **** ******** ******* ****** **** **** ** clear ** ** *** * **** ***** ******, ** **** not **** ****** ******** **** ****-***** ********* **** *** **** not **** ********* *** *********** ******* ** **** ****** ** their ****. ****** ****** **** **** ******* * ******** ****** to ******** *** ******* ** *** **** ****** ****** ***** successfully ********* ** ****** **** *** ***** ***/*** *******.

*******, *** *** ** ** **** ** * ****** **** any ***** ******-************ ********, *** ***** ******* *** ****** ***** that ** *** *** ********* *** * ***** ******* ****. The *********** **** ****** ***** ** ** ********** ****** *** hackers, ** *** ***** ***** ****** **** **** ***** *********, which *** ******* ******** **** ******* *********** *** ****-***** **** deauth ****** ****** ************ ********** **** ***.

"Happiness *********" - $*,*** ********* *****

****** ** ******** * "********* *********" *** *** ***** ******:

**********, ** ********* ********* ** ******, *** ******** ** **** much *********, ** *** ******** ****** ****** *********** *** **** to ***** *** *********. *******, **-**** ******** *** **** ** larger *********** *** ******, ** ***** ********* **** **** ****** to ******** ****** ******** ** ** ******* ** *******. **** coverage **** **** ******* ** ****** ******* ******** ** ***, if ***** ****** ** ******** ***** ******* ******* **** ***** home **** ** *** ******* *** *** ********* ********* **********.

Initial ******* - ** ****

*** **** ** ********* ** ***** * ***** ***** ** metropolitan ***** *********. ****** *** *** ********* ***** *** ************ outside ** *** **.

Key ***********

***** *** *** ******* ***********, ********* **** *** ***** *******, that *** ******* **** ***** **** ***** ***:

****** **** *** ********* ***** *** ** ***** **** ****-******* pets ** *** *****:

******* *** **** *** **** ******** ****** ************, ***** **** to ****** **** ******** ******* ** **** *** ********* ********** or ******* ****** ******** *** **** ***** ***:

Amazon's ***** **** **** ************ ******

*** ***** *** ***** **** ****** ** *** ****** ** compete ******** **** ********* **** **** *** ****, *** *** established ******* ** ********-******** ************ ******* ** ******. ***** ******'* Cloud *** ** ** ************ ***** *****, *** ****** ****** to *********** ****** *********, ** ** ********** *** *** **** purpose ** ******* ***** *****, *** ****** **** ****** ******* the ****** **** ****. ** ***** ********** ****** ********** ******** an ******* ******* ** ****.

*** *** *** ***** *** **** ****** ****** **** ******** lock-in, ******** **** *** *** ******* ******* *******. ** ******** it ** **** ******* **** ******'* ******, ********* *** ****** to ******** ********** ***** **** ****** **** ****** ** ****** their ************ ********.

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Comments (11)

Undisclosed Integrator #1

11/21/17 07:52pm

**** ** * **** ****, ** ******. *** **** *** get **** ** *********** *** ********* * ***'* ******* **** working ****. * **** ******** ***** ** * ******* *******, but ******* * **** ******** ** ******* *** **** **** that ******* ****** ****** ** ** ***** ** ******** ******. They *** ** **** ****** *** ********** *******, *** *** knows **** **** ** ******* **** **** ** **** **** they *** **** *********** ** **** *** ****, **** ***'** not ****, ***. ****** **** **** *** **** **** * can't **** ** *** ******* ****** ** ***** **** * delivery ** ****** *** * **** ** ****** ** ***** alarm, ***** **** * ***-******* *** **.

Shannon Davis

TED Systems | 11/22/17 12:34pm

*** ** *** **** ***** ** **** ******* ** ****** City, **. **** *** **** *********** ****** *** *** ***** talk ***** *** ****** **** ** ***** **** ******* **** were ******* **** ******* ****** ***** *** *** * ******** in ***** *** ***** *** **** **** ** ** **** couldn't **** ****** ** *** ******** ** **** ****. ******** when **** *********** *********** **** ** **** **** ********** ** this **** ** *******. ***-**** ** **** ******* **** ******* in *** ********* *** **'* **** ******** ******* ** ****. It ** **** ** ******. **** * ******** ** * kid ** ******* ***** ***** *** **** **** ******** *** a ***** ***** ** *** ******* *** *** ******'* ********. We *** ** **** ********* ***** ***** **** ******.

Undisclosed Integrator #4

In reply to Shannon Davis | 11/29/17 03:36pm

* ***** ****** **** *** ***** **** ** * *** a ******, ****, ** **** ***** **** **** *** *** have ****** ** *** **** ** *** ***** **** ** like *** ****. * ***'* **** *** **** ** ****** strangers ***** **** ** ***** *** ***** ** ***. ** just ***** **** **'* *********** *** ******* ** * ******** in *** ***** *****.

Undisclosed Manufacturer #2

11/22/17 02:47pm

**** **** ** ****, * ****** ******* ******** ******* **** just *** ****** *******, *** ******* ****'* **** ****. **** ridiculous ** ****** ***** ******** *** ********* **** ** **/**. The **** **** ***,****** *** *** **** *** * *** *****. **** ** history.

** *** ***** ** ********* ** ** ***.

Undisclosed Manufacturer #3

11/22/17 11:36pm

**** ********* **** ****** *** ****** * ****. ****** **** me **** ** ***** **********. ** **** ***** * ******** why *** *****..*** **** ** *** **: **** ***** * have *****?***** ** ? ***** *********? *** ***** ** ******** to *** ***** **** **** ** *** ****** *** *** affraid ** ******** ** ******* *** *** **** **** ***** country *** * ****.

Robert Shih

ENS Security | 11/27/17 05:05pm

** ** *********, *** ********* ********* *****: "**** **!"

****** *** **** ************* *** ******** ** **** * ********* and ****** *********** ******.

Campbell Chang

11/28/17 02:11am

**'* **** ** *** ******* **** *****'* **** * ****** for ****.

** *********, ** *** ****'* ****, ***'** **** **** * slip **** ***** *** **** *** ******* *** **** *** to ** *** **** ******* **** **** ***** ********** **** (a ***** *** ******* ** ******** ** *********) ** ** its *** ****, **** **** ** ** **** *** **** office.

Jon Dillabaugh

Pro Focus LLC | 11/28/17 03:10pm

* ******* **** *** ******* ** ******** ****** ** ****** with * ****** *** ** ******** ****. ***, * **** my *** ****** **** ****** ** ***** ***. * **** seen *** ***** ** ****** ****** **** *** *** ******** in ** **** *** * ***** *** ***** **** ** my ****.

** ***** ******** *** * *** ******** ****** ******** *** house *** *** ****** ******. *** ******* ****** *** * mid **'* **** ** ******** *** ***** ***-********* "******" ****** out ****** *** *** ******* *** ******** ** *** **** with *** *******. ***** ******* ** **** *** ****. **** dropped *** *** *** ******** ****.

*** ****** ** ***** ***** ******* ******** ********, ** ** least *** * ********** ***** ** *** ****. ****, * standard, ******* ****** **** ***** *******'* ** *** **** ** ask *** *** *********.

Undisclosed Manufacturer #5

12/07/17 11:16pm

*** **** **** * ****** ***** ***** ******* ****** *** house.*****://***.*****.***/*****/******-***-****-***-***********-*******-****-******/

Undisclosed Integrator #6

02/06/18 11:41am

''***** *** ***** *******'', ****** **** ****** *** (********* *** smartcam *****)

******* ******* ** ******* ******* * ****** ****** ** ******* wireless ******* *** ****** (** ********) ***** ******* ********* ** gain *****.

Brian Karas

In reply to Undisclosed Integrator #6 | 02/06/18 01:10pm

***** **** ******* ** *** ****** ****** ******** **** **************** *************. ****** ** ** **** ***, *** ***** *********** ****** customers *******.

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