Amazon Key In-Home Package Delivery Examined

Author: Brian Karas, Published on Nov 21, 2017

Interesting idea or invitation for criminals to rob you?

Amazon's recent announcement of Key, a service that will help manage visitors, welcoming certain ones into your house for you, has drawn significant attention, but not all positive.

This new service from Amazon ties into their recently released security camera (see our test results) and selected smart locks, creating a method to enable delivery and service people to enter your home when you are not there to let them in.

We examine Amazon Key, both in terms of the core service (enabling secure access to your house when you are away), and what it shows of Amazon's overall strategies in the home security segment.

*********** **** ** ********** *** ********* ** *** ***?

******'* ****** ************ ** ***, * ******* **** **** **** ****** ********, ********* ******* ones **** **** ***** *** ***, *** ***** *********** *********, but *** *** ********.

**** *** ******* **** ****** **** **** ************* ******** ******** ****** (*** *** **** *******)*** ******** ***** *****, ******** * ****** ** ****** ******** and ******* ****** ** ***** **** **** **** *** *** not ***** ** *** **** **.

** ******* ****** ***, **** ** ***** ** *** **** service (******** ****** ****** ** **** ***** **** *** *** away), *** **** ** ***** ** ******'* ******* ********** ** the **** ******** *******.

[***************]

Amazon *** ********

******'* **** ***** ********** *** ***** ******* ****** ** ***:

  • ******** ******** ** ** ********* ****** **** ****
  • ******** ******** **** *** ******* ** ******** ****** ****** ***** you *** ****
  • ********* ************* *** ***** ***** ** ***** *******

***** **** **** ** ******** ***************, ***** ** $**/****.

Requires *********** ****** ***** *** ******** ****** + ***** ********

** ***** ** ******* ***, ***** ************ * ******** ******** * *********** ******* ********'* ***** ***, **** * ****** ************ ******** *** ~$***. *** ****** is ** ******-**** *****, *** **** ** ********* **** *** front **** (**** ** ******* ***** ** **********, *** ** that ** *** *********** *** ** **** *** ************ ********). In *** *****, ******** *** ********* ******, ****** ** *********** ******* *** **** ***** **** ******** a ***** **** ****** ******** *****.

Free ************

****** ** ******** **** ************ ** *** ***** *** *** deadbolt **** *** ********:

** ************ ******* ** ******* *** *** ***** ***, *** similar ********* *** ~$** *** ******'* "****** ************" ******, ****** the **** ******* ******** ******** ** ****** ******* *********** * smart **** *** *** ******* ** ** *** ************ **********:

Limited ** ****** ********* *** ********

**-**** ********** *** ******** *** ******* ** ***** ********* ******* Amazon. ********** *** **** ** ******'* ********* ***********, ***** *** typically ***** ************** ** ******** ******** *********. ****** ****** **** all ******* ***** *** ********** *** ****** **** ********** ******. For ******* ******, **** ** ******** ** *** *******, *** service **** ** ****** ******* ******'***** *****************, ***** ***** ***** *** ******* ** ******* ********* ** Amazon's ******** *** ********** ******, ****** **** *** ******** ****** and **-**** *** ***** ******** ******* ** *** ** ***** access ** ******* *********.

Delivery/Service ********* ****** ** *****

******* ********** **** ** ****** "**** ****** *** *******", ********** the ****** ******** ****** **** ** *** ******** ** *** house. *** ***** *** ** ****** **** *** ****, ******** the ********* ** ***** *** ******** ****, ** ****** ** for ***** *******. ******* ****** ******* *** **** ****** ** interior ******, **** ** *** ******** ********, ***** ***** ******* the ********* **** ****** ********** ******* ** *** ******* ****** in ***** ****, ****** **** ****** ***** **** ********** *** entire *********, ***** ** ******** ** ** ********* *** ******* of **** ***** *** *******.

Security ********

******** **** *** ***** **** ** * *** *** *******, or ****** *******, ** **** ****** ** ********* ****** ** ******* ****** ***** *******. ***** ****** ****** *** ****** ******* *** * **** managed ** *** ** ******* ********** ** ******, ********* ** Amazon's ************ ****** **** **** ********* ** *** **** ***** in ****** ** **** ***** ***** ******.

* **** ** ***, ******* *** *** ****** ***** ** disabled **** ******* *** *****, ***** * **** ****** ******, *** ******** ******* ***** launch. ***** *** **** ******** ******* ****** **** **** ** clear ** ** *** * **** ***** ******, ** **** not **** ****** ******** **** ****-***** ********* **** *** **** not **** ********* *** *********** ******* ** **** ****** ** their ****. ****** ****** **** **** ******* * ******** ****** to ******** *** ******* ** *** **** ****** ****** ***** successfully ********* ** ****** **** *** ***** ***/*** *******.

*******, *** *** ** ** **** ** * ****** **** any ***** ******-************ ********, *** ***** ******* *** ****** ***** that ** *** *** ********* *** * ***** ******* ****. The *********** **** ****** ***** ** ** ********** ****** *** hackers, ** *** ***** ***** ****** **** **** ***** *********, which *** ******* ******** **** ******* *********** *** ****-***** **** deauth ****** ****** ************ ********** **** ***.

"Happiness *********" - $*,*** ********* *****

****** ** ******** * "********* *********" *** *** ***** ******:

**********, ** ********* ********* ** ******, *** ******** ** **** much *********, ** *** ******** ****** ****** *********** *** **** to ***** *** *********. *******, **-**** ******** *** **** ** larger *********** *** ******, ** ***** ********* **** **** ****** to ******** ****** ******** ** ** ******* ** *******. **** coverage **** **** ******* ** ****** ******* ******** ** ***, if ***** ****** ** ******** ***** ******* ******* **** ***** home **** ** *** ******* *** *** ********* ********* **********.

Initial ******* - ** ****

*** **** ** ********* ** ***** * ***** ***** ** metropolitan ***** *********. ****** *** *** ********* ***** *** ************ outside ** *** **.

Key ***********

***** *** *** ******* ***********, ********* **** *** ***** *******, that *** ******* **** ***** **** ***** ***:

****** **** *** ********* ***** *** ** ***** **** ****-******* pets ** *** *****:

******* *** **** *** **** ******** ****** ************, ***** **** to ****** **** ******** ******* ** **** *** ********* ********** or ******* ****** ******** *** **** ***** ***:

Amazon's ***** **** **** ************ ******

*** ***** *** ***** **** ****** ** *** ****** ** compete ******** **** ********* **** **** *** ****, *** *** established ******* ** ********-******** ************ ******* ** ******. ***** ******'* Cloud *** ** ** ************ ***** *****, *** ****** ****** to *********** ****** *********, ** ** ********** *** *** **** purpose ** ******* ***** *****, *** ****** **** ****** ******* the ****** **** ****. ** ***** ********** ****** ********** ******** an ******* ******* ** ****.

*** *** *** ***** *** **** ****** ****** **** ******** lock-in, ******** **** *** *** ******* ******* *******. ** ******** it ** **** ******* **** ******'* ******, ********* *** ****** to ******** ********** ***** **** ****** **** ****** ** ****** their ************ ********.

********

Comments (11)

Undisclosed Integrator #1

11/21/17 07:52pm

**** ** * **** ****, ** ******. *** **** *** get **** ** *********** *** ********* * ***'* ******* **** working ****. * **** ******** ***** ** * ******* *******, but ******* * **** ******** ** ******* *** **** **** that ******* ****** ****** ** ** ***** ** ******** ******. They *** ** **** ****** *** ********** *******, *** *** knows **** **** ** ******* **** **** ** **** **** they *** **** *********** ** **** *** ****, **** ***'** not ****, ***. ****** **** **** *** **** **** * can't **** ** *** ******* ****** ** ***** **** * delivery ** ****** *** * **** ** ****** ** ***** alarm, ***** **** * ***-******* *** **.

Shannon Davis

TED Systems | 11/22/17 12:34pm

*** ** *** **** ***** ** **** ******* ** ****** City, **. **** *** **** *********** ****** *** *** ***** talk ***** *** ****** **** ** ***** **** ******* **** were ******* **** ******* ****** ***** *** *** * ******** in ***** *** ***** *** **** **** ** ** **** couldn't **** ****** ** *** ******** ** **** ****. ******** when **** *********** *********** **** ** **** **** ********** ** this **** ** *******. ***-**** ** **** ******* **** ******* in *** ********* *** **'* **** ******** ******* ** ****. It ** **** ** ******. **** * ******** ** * kid ** ******* ***** ***** *** **** **** ******** *** a ***** ***** ** *** ******* *** *** ******'* ********. We *** ** **** ********* ***** ***** **** ******.

Undisclosed Integrator #4

In reply to Shannon Davis | 11/29/17 03:36pm

* ***** ****** **** *** ***** **** ** * *** a ******, ****, ** **** ***** **** **** *** *** have ****** ** *** **** ** *** ***** **** ** like *** ****. * ***'* **** *** **** ** ****** strangers ***** **** ** ***** *** ***** ** ***. ** just ***** **** **'* *********** *** ******* ** * ******** in *** ***** *****.

Undisclosed Manufacturer #2

11/22/17 02:47pm

**** **** ** ****, * ****** ******* ******** ******* **** just *** ****** *******, *** ******* ****'* **** ****. **** ridiculous ** ****** ***** ******** *** ********* **** ** **/**. The **** **** ***,****** *** *** **** *** * *** *****. **** ** history.

** *** ***** ** ********* ** ** ***.

Undisclosed Manufacturer #3

11/22/17 11:36pm

**** ********* **** ****** *** ****** * ****. ****** **** me **** ** ***** **********. ** **** ***** * ******** why *** *****..*** **** ** *** **: **** ***** * have *****?***** ** ? ***** *********? *** ***** ** ******** to *** ***** **** **** ** *** ****** *** *** affraid ** ******** ** ******* *** *** **** **** ***** country *** * ****.

Robert Shih

IPVM | 11/27/17 05:05pm

** ** *********, *** ********* ********* *****: "**** **!"

****** *** **** ************* *** ******** ** **** * ********* and ****** *********** ******.

Avatar

Campbell Chang

11/28/17 02:11am

**'* **** ** *** ******* **** *****'* **** * ****** for ****.

** *********, ** *** ****'* ****, ***'** **** **** * slip **** ***** *** **** *** ******* *** **** *** to ** *** **** ******* **** **** ***** ********** **** (a ***** *** ******* ** ******** ** *********) ** ** its *** ****, **** **** ** ** **** *** **** office.

Avatar

Jon Dillabaugh

Pro Focus LLC | 11/28/17 03:10pm

* ******* **** *** ******* ** ******** ****** ** ****** with * ****** *** ** ******** ****. ***, * **** my *** ****** **** ****** ** ***** ***. * **** seen *** ***** ** ****** ****** **** *** *** ******** in ** **** *** * ***** *** ***** **** ** my ****.

** ***** ******** *** * *** ******** ****** ******** *** house *** *** ****** ******. *** ******* ****** *** * mid **'* **** ** ******** *** ***** ***-********* "******" ****** out ****** *** *** ******* *** ******** ** *** **** with *** *******. ***** ******* ** **** *** ****. **** dropped *** *** *** ******** ****.

*** ****** ** ***** ***** ******* ******** ********, ** ** least *** * ********** ***** ** *** ****. ****, * standard, ******* ****** **** ***** *******'* ** *** **** ** ask *** *** *********.

Undisclosed Manufacturer #5

12/07/17 11:16pm

*** **** **** * ****** ***** ***** ******* ****** *** house.*****://***.*****.***/*****/******-***-****-***-***********-*******-****-******/

Undisclosed Integrator #6

02/06/18 11:41am

''***** *** ***** *******'', ****** **** ****** *** (********* *** smartcam *****)

******* ******* ** ******* ******* * ****** ****** ** ******* wireless ******* *** ****** (** ********) ***** ******* ********* ** gain *****.

Avatar

Brian Karas

In reply to Undisclosed Integrator #6 | 02/06/18 01:10pm

***** **** ******* ** *** ****** ****** ******** **** **************** *************. ****** ** ** **** ***, *** ***** *********** ****** customers *******.

Login to read this IPVM report.
Why do I need to log in?
IPVM conducts unique testing and research funded by member's payments enabling us to offer the most independent, accurate and in-depth information.

Related Reports on Installation

Outdoor Camera Mounting Hardware Guide on Feb 21, 2019
Mounting cameras outdoors can be challenging, requiring understanding different types of equipment and methods. In this guide, we teach this...
BluB0x Company Profile on Feb 20, 2019
BluB0x has doubled in revenue every year since its founding in 2013, according to CEO Patrick Barry. We originally reported on them in 2015. At the...
Security Installation Tools Guide - 22 Tools Listed on Feb 19, 2019
In this guide, we cover 22 tools that security installers frequently use. This is one part of our upcoming Video Surveillance...
Access Control Turnstiles Guide on Jan 28, 2019
Turnstiles control pedestrian access to secured areas, essentially becoming moving portions of fences, walls, or barricades for physically stop...
Access Control Cabling Tutorial on Jan 15, 2019
Access Control is only as reliable as its cables. While this aspect lacks the sexiness of other components, it remains a vital part of every...
Spring 2019 IP Networking Course on Jan 10, 2019
You can register for the Spring 2019 IP Networking course here. This is the only networking course designed specifically for video surveillance...
Project Documentation Forms & Work Order Tutorial on Jan 07, 2019
This form may be one of the most important tools integrators ever have doing install and service work. Inside we provide a sample template form,...
Startup Sunflower Labs' Autonomous Drone Security System on Dec 11, 2018
Startup Sunflower Labs is claiming a unique design on a home security system, combining autonomous drones and 'Sunflower' sensors. Imagine an...
Ubiquiti $79 Flex IP Camera Tested on Dec 07, 2018
U.S. Manufacturer Ubiquiti has released a 1080p, integrated IR IP camera, selling it directly for $79, making this one of the least expensive IP...
ADT Promotes DIFY - "Do It For You" on Nov 30, 2018
"Do It Yourself" (DIY) is a popular expression and has become such a common word that it has even made the Cambridge English dictionary. But why...

Most Recent Industry Reports

Outdoor Camera Mounting Hardware Guide on Feb 21, 2019
Mounting cameras outdoors can be challenging, requiring understanding different types of equipment and methods. In this guide, we teach this...
HID Favorability Results 2019 on Feb 21, 2019
HID favorability results were strong, in the 2019 IPVM integrator study of 200+ integrators, with a net +62% and low negativity as the table below...
First US State, Vermont, Bans Dahua and Hikvision on Feb 21, 2019
The first US state, Vermont, has issued a ban on a number of Chinese and Russian manufacturers including the world's 2 largest video surveillance...
ADI 'SAVE BIG' On FLIR And Hikvision Examined on Feb 20, 2019
One is a major US defense supplier. The other is owned by the Chinese government. But you can "SAVE BIG" on both at ADI. In this note, we...
BluB0x Company Profile on Feb 20, 2019
BluB0x has doubled in revenue every year since its founding in 2013, according to CEO Patrick Barry. We originally reported on them in 2015. At the...
Security Installation Tools Guide - 22 Tools Listed on Feb 19, 2019
In this guide, we cover 22 tools that security installers frequently use. This is one part of our upcoming Video Surveillance...
Sales Cuts At Rasilient on Feb 19, 2019
Over the past 2 years, video surveillance storage specialist Rasilient has expanded its workforce significantly, aiming to build its own branded...
Exacq Raises VMS Software Pricing Twice in Less Than a Year on Feb 18, 2019
Most VMSes regularly release new features, but rarely increase their prices. For the 3rd time in 4 years, and 2nd time in 8 months, since being...
Axis IR Multi Imager Camera Tested (P3717-PLE) on Feb 18, 2019
Axis has released their first IR multi imager, the P3717-PLE, a repositionable model listing 360° IR illumination and flexible positioning,...

The world's leading video surveillance information source, IPVM provides the best reporting, testing and training for 10,000+ members globally. Dedicated to independent and objective information, we uniquely refuse any and all advertisements, sponsorship and consulting from manufacturers.

About | FAQ | Contact