The once dot com startup has evolved to become a core provider for home security and is now expanding into commercial.
In their first entry in IPVM's favorability study, Alarm.com had strong net favorability though with high neutrality, as the chart below shows:
The following main themes emerged from integrator responses:
- No, or limited experience
- Not suitable for commercial
- Good interface, customer service, and marketing
- Simple and easy to use
- Integrations are strong
- Back office functionality and end-user app are pluses
Inside this note, we share dozens of responses and analyze the outlook for Alarm.com.