Alarm.com Business Market Expansion

Author: Sean Patton, Published on Apr 13, 2018

Alarm.com has millions of subscribers, but the company has traditionally been mostly a residential/home focused offering. ADC's new Smart Business Solutions service plan adds some major pieces to the platform and could be a major competition increase for SMB. Inside this note, we examine:

  • Why this may be a major competition increase in SMB
  • New access control
  • Business reports including sensor and employee activity
  • Expanded video surveillance
  • Open To existing dealers
  • Multiple system/site Control
  • Upcharge For business features

We evaluated the platform in Alarm.com Tested and compared the residential features in Alarm.com Vs. Honeywell Total Connect Shootout, but will these new features appeal to business customers?

Using information gathered on the floor at ISC West 2018 speaking to the company, we examine the offering inside.

*****.****** ******** ** ***********, *** *** ******* *** ************* **** mostly * ***********/**** ******* ********. ***'* ******** ******** **************** **** **** **** ***** ****** ** *** ******** *** could ** * ***** *********** ******** *** ***. ****** **** note, ** *******:

  • *** **** *** ** * ***** *********** ******** ** ***
  • *** ****** *******
  • ******** ******* ********* ****** *** ******** ********
  • ******** ***** ************
  • **** ** ******** *******
  • ******** ******/**** *******
  • ******** *** ******** ********

** ********* *** ******** *******.*** ********* ******** *** *********** ******** *******.*** **. ********* ***** ******* ********, *** **** ***** *** ******** ****** ** ******** *********?

***** *********** ******** ** *** ***** ***** **** ************ ** *** *******, ** ******* *** ******** ******.

[***************]

Major *********** ******** ** *** ******** ******

*** ** *** ******* ********* *********** ****** ** *** ******** is **** *** ******** *** ******* *** **** ** ***** it.

**** ***** ********* *********** *** ********** *********** ***** ******** ************, as **** ******** ***********-******* *** ******* ****** **** *** *********.

******* *** ******** ** **** ** ****** ********* **** ****** ******* * ******** ******* **** ******** ****** Control *******. ** **** **** *** ****, ***** ** ******** training ****** **** *** ****** **** *** ****** ********** ** sell ** ****** ******* *******.

** ********, **** ********** ****** ******* ******* *********** ******* ******** costing ********* *** ***** ********* ********** ********** ************* ****** ******** to ***** **** *******.

New ****** *******

*** *** *** ******* **** ******** ****** ******* ******** *** management. *** ** ******** ** ******** ***** ** ********** *** power ****** ** * ***** ********* **** '****' ************* ** most *******, *****, *** ******** **** *********** **** *** *** position ********.

** *** *****, *** ******* *** * **** **** ****** with *** *** ****** **** ***, ******* ** *** ***** HID ******* *** *** ***:

Mercury ******** ********** *****

*** ********** ** * (*** *****)******* **-****, * ****** **** ** ********** ********** ** *****-**** ******* via**-** *** **-*******/****** *******. *** ***** **** **** ******* ****** *** '********* Mercury' *****, *** *** *** ****** ** *** ***** ****** discussed ****:

******* ** ************-*****/**************** *********, *****.*** *** ***** ***** ********** ******** ** ********* with *******'* ******** ********. ** ******, *****.*** ***** ** **** the ****** **** ****** **** ** *********, *** ********** ***** can ** ***** **** */* ****** ****** **** ********** '******' controllers **** **-****/****.

**** ******* *** *** ****** **** *** ********* *** ********** and ***** ****** ** $***, **** * ** * **** I/O ***-** ******* ******* *** $*** *** $***. ***** ******* components **** *****, *******, *****, *** ******* *** *** ********.

Business ******** *******

******* *** ******* ***** *** *** ******** ******** *** "********" reports, ********* *** **** * ******* **** ********-********** ******* *** information. ******* *******:

****** ********

**** ****** ***** *** ****** ** ****** ********** ** ******** alarm ****** ** ****. ******* **** ** **** *** ** useful ** ********* '********' ** ******** ** * ******** ** aisles ********** **** *********** ********, ** ********* ****** ** ********* event *** ******** ****** ****** *****, ** ** * ******** spot **** ***** ****** ** ****.

********/******** *******

******* ****** ****** ** *** ****/***** ****** **** ******** ***** arm/disarm ******** *** ****** ******* ****** ** ******** **** * site *** ***********. ******** **** ******* ******* ******** ***** / cards **** *** **** ***** ****** *** ****** *** ******** or ****** ** ******* *****-**** ** *** ****** ******* *** context ** ******** *******.

Central ******* ********** *****

*******, ******* ******** ******** ********** ********, *** *** ******** **** not ******* *** **** *** ******* ******* ***** **********.

********** ******** **** **** ** ** ****** **** *** ******** in ***** ** ******* ***** ****** ****** *** ** ******** first **********. ** ******* *** *********** ** *** ******, *** region, **** ** *** ** ******* ****** **** * ******* station.

** **** *****, *****.*** ***** *** ********* ************ ********** ** offering ****** ****-**********, *** *** ********, *****, *** ******** ** not ******* **** **************** ********** ******** ** *******.

Expanded ***** ************

******* ****** **** ** ********* **** ***'* *********** ********* ** expanded ***** ************. ***** *********** ***** *** ******* ** '*** camera ** * ****' *******, ******** ***** ***** *** ******** camera ***** ** *** **** **** ** * ******/*****-****** *******.

*** *** ***** ******* **** ****** ******, *** ******** ***** domes, *******, *** **********, *** ****-***** ******* ** ******** ** the ***** **** ***** *** ****-******* ********** *********. *** **** offers * **** ** ****** ******* ****** *******.

*******, ************* ****, ****** ********** ** ******* ** **** ** 1080P *** ***** ****** *** *****, ************* ******** **** ** basic ************ **** *********** ****** ** **** ****** '*** ***' commercial *******.

*** ******** **** ***** **** ******* ******* **** ******* *** encoders. *** **** ******** ******** ****** *** ** *** **** *****, ******** ** ***** ************ by *******. ** ************ ** *** *** **** **** ** *** wired ******, *** *** ******** *********** ** ***** ** ********* on ******* ******.

ADC ***** *************

*****.*** ******** **** ***** ***** ** ********* ******. *********** *******:

** ***** ** ******, **** ** ***** ****** ******* ***** independent ********* *** ******* ********** ********* ******, *** **** ********** with *****.*** ** ******* *** '******' *** '***** **********' ******* of ***** *******. *** **** ***** ** ************* *** ******* of *-**** *******, ** *** ***** ********* ********** *******, ***** depends ** **** '******' ****** **********.

ADC ******** *******

*** ****** ******* *** ******* *** ******** ** '*** *******', available *** ********* ****** ***** *** ****** *** ******, ******* expanding *** ***** ** ********** *** ***** ******.

*** ~$*** *** ****** **** ** * *-**** ***, ****** automation ** ********* ********* ** ***-********** ********* *******.

App ** ****** *******

*** ***** ******** ******** ****** *** ***** **** ******** ******** support, ******* ******** (*****, ********, ******/*********), *** **** *** **** Alarm.com *** ** ********* *** **** **********. **** *** ********* for ***** ** ******** ** *********** *** *******, *** ***** web ******** *** *********.

***** ***** ******** ******* *** ******** *** ******* ** ****** devices:

******** ****** *** **** ** *** ******** *** ******* ****** clients, ******* **** '****' *** '******' ******** *** ******* ********** from *** **** *****.

Business ******** ****** ******

*****.*** ***** ** ******** ******** **** ***** ~**% ****** **** residential ********, ******* ** ***** $** - $** *** ***** for **** *****. **** **********, *** ***** ******* ******* **** for ******** **** *** ~$** - $*** *** *****.

Versus ********* ***** *******

*** ******** *********, *** *** *** * ******** ********* **** Honeywell ***** ******* *.* ** ******** ******** ******, *** *** intrusion *********** ** *** ****** ** ******* **** **** *** brand ** *****. **** * ***** ******** ***** ** ****, ADC *** ******* **** *** *********** **** **** * **** number ** ******* ******** ** ***** *******.

** ********, ***** ******* ****** **** $** - $** *** month *** **** *****, *** **** ******* $** - $** per ***** ** ********* **********, ******** *** ***** ****** ** ~$40 - $** *** *********.

Comments (13)

*** ****** ******* ******* *** * **** *** ** **. It ** **** **** ** ********** **** *** *** *** we ***** ******* ******. ** *** ** ****** *****, *** there ** ** ****-**** ****** ** ******* *** **** ** actually ****** ** **** **** *** **** **** ******* ****** a ****** *********.

*** **** ** **** ******* *** *** ***** ** ****, because **** ** **** ** *** *** ** **** *** and ** ** *** ***** *********** ******* ************.

*** ******** ***** **** ******* ******* **** ******* *** ********, which **** *** ***** **** ** ***** ************ ** *******.

****** * ****** *** **** ********* ** *** *******...**** ** those ***** ** *** ******* *** ********* *******.

** *****, ******* ** ****** *** **** *******, ******** **** could ** ********. *** **** ******** ****.

*** *** ***** *******, **** ** **** **** *** *******. However, ** **** *** ****** ****. *'** ******* ******* *** note ** **** *** *****/******** ***** *******.

**** *** ********** *** ******* *** *** *** ********* ** not ********** *** **** *** **** ** ** ****.

** **** ** ***** ****** *** **** *** *** **** listed ***** *** ** **** **** ** ** *******. ** just ******** * ** *** *** *******, * ******, *** 1 ****. **** *** ********* ** *** **** *** *******. The **** **** ***** **** ** *****.*** *******.

**** *** *** ***** ******* ** **** *** *******?

***** *** *****

***** *** ***** ****** *******. ** **** *** **** ** yesterday *** * **** ** *** *** **** **** ** night. ** *** ******* ***** **** ***** ** ****** * 2MP *** ******.

***, ***** *** ************ ** ********* ** ****.

********** ******** **** ** *** ******:

"****** ******* **** *** ****** ******* **** *** ** **** thru ************. **** **** ** **** ****** **** *** ** Integrator *** ***’* *** ********* **** *******."

**** ***** **** ****** **** **** *** ******** ****** ******* access **** *********, ******* *** ****** ***** ** **** ********* direct **** ***.

** **** **** ** *** **** *** *** ******* ****. Access ******* ** **** ********* **** ***.

*'* *** * *** *** ** ***, ****** *** ** wide-scale ********* ** *********. *******, **** **** ****** ********** ** build ** ********** ****** *** ******* ***** ********. ***** ******* set ** ********** *** **** **** *** ****** ** **** goes **. **** ** *** ********* ** ***** ** *** software ********. * **** **** ***** ********* ***** **** ******** development ******.

*'* *** * *** *** ** ***, ****** *** ** wide-scale ********* ** *********.

*** *** ****** ** ****? **** ** *** ***** **** a ************ ********* ** *** *****? ** *** ** * know, **** ** *** **** ******.

**** *** *** **** ** *** ***** ***** ***. *******, they ***** ********. ** ******'* **** ****. **** **** *** capital ** ****** ***** *** **** ****** ** ***, "*** direct **** *** *****!" * ***** ****** ******* * ******* that ** **** ****** ** ****** ** *** ***** *** be ******** ** ******** ***** ******** **** ** ** ** slightly ******** ** ********. **** *** *** ******** ** *** appealing ** **. **** ** **** ******** ******* *** *** DMP * *** ***** *** * **** *** ****** *** went **** *** *** **'* **** ***.

Login to read this IPVM report.
Why do I need to log in?
IPVM conducts unique testing and research funded by member's payments enabling us to offer the most independent, accurate and in-depth information.

Related Reports

Amazon Ring Spotlight Cam Tested on Sep 17, 2018
Amazon's Ring has released their latest camera entry, the Spotlight Cam, which we bought and tested in our Consumer IP Camera Analytics...
European Mega Security Firm Verisure Pushing Security Fog on Sep 17, 2018
The European mega security firm Verisure (Securitas Direct), with a reported 2 million customers, is pushing security fog, as shown in this BBC...
Ascent / MONI Faces Lender Lawsuit and Debt Crisis on Sep 13, 2018
ASCMA, aka Ascent, aka Brinks Home Security, aka MONI, aka Monitronics is being sued by a group of their lenders who allege: As of June 30,...
VMS Export Shootout - Avigilon, Dahua, Exacq, Genetec, Hikvision, Milestone on Sep 13, 2018
When crimes, accidents or problems occur, exporting video from one's video surveillance system is critical to proving incidents. But who does it...
Door Fundamentals For Access Control Guide on Sep 12, 2018
Assuming every door can be secured with either a maglock or an electric strike can be a painful assumption in the field. While those items can be...
Stanley Security Acquires 3xLogic, Kushner Becomes Product President on Sep 10, 2018
Stanley Security acquired 3xLogic a few months ago. However, the company has still not officially publicly announced it, leading many to wonder...
Access Control Course Fall 2018 on Sep 06, 2018
Registration IS CLOSED ends this Thursday. Register now. If you are looking to strengthen your ability to design and deploy access systems or...
Dell Launches IoT for Surveillance on Sep 05, 2018
Historically, Dell has been a PC and server provider (e.g., "Dude, you're getting a Dell") and widely used for surveillance storage. However, in...
ADT CEO Is Out on Sep 04, 2018
ADT's CEO Tim Whall is out, 'retiring' in less than 3 months, ADT announced. This comes amidst financial challenges, with the company's stock...
Drain Wire For Access Control Reader Tutorial on Sep 04, 2018
An easy-to-miss cabling specification plays a key role in access control, yet it is commonly ignored. The drain wire offers protection for readers...

Most Recent Industry Reports

25% China Tariffs Finalized For 2019, 10% Start Now, Includes Select Video Surveillance on Sep 18, 2018
A surprise move: In July, when the most recent tariff round was first announced, the tariffs were only scheduled for 10%. However, now, the US...
Central Stations Face Off Against NFPA On Fire Monitoring on Sep 18, 2018
Central stations are facing off against the NFPA over what they call anti-competitive language in NFPA 72, the standard that covers fire alarms....
Hikvision USA Starts Layoffs on Sep 18, 2018
Hikvision USA has started layoffs, just weeks after the US government ban was passed into law. Inside this note, we examine: The important...
Chinese Government Praises Hikvision Following Xi Jinping on Sep 17, 2018
The Chinese government council responsible for managing China's state-owned companies praised Hikvision’s obedience to China’s authoritarian leader...
Amazon Ring Spotlight Cam Tested on Sep 17, 2018
Amazon's Ring has released their latest camera entry, the Spotlight Cam, which we bought and tested in our Consumer IP Camera Analytics...
European Mega Security Firm Verisure Pushing Security Fog on Sep 17, 2018
The European mega security firm Verisure (Securitas Direct), with a reported 2 million customers, is pushing security fog, as shown in this BBC...
IP Camera Cable Labeling Guide on Sep 14, 2018
Labeling cables can save a lot of money and headaches. While it is easy to overlook, taking time to label runs during installation significantly...
Favorite Intercom Manufacturers 2018 on Sep 14, 2018
Intercoms are certainly increasing in popularity, driven by the integration of video and IP networking. But who is the favorite? On the one side,...
Vivotek 4MP Camera Tested (FD8379-HV) on Sep 13, 2018
Next in our series of updated 4MP testing, we bought and tested Vivotek's FD8379-HV, and entry level 4MP model claiming "top-notch quality video in...
Ascent / MONI Faces Lender Lawsuit and Debt Crisis on Sep 13, 2018
ASCMA, aka Ascent, aka Brinks Home Security, aka MONI, aka Monitronics is being sued by a group of their lenders who allege: As of June 30,...

The world's leading video surveillance information source, IPVM provides the best reporting, testing and training for 10,000+ members globally. Dedicated to independent and objective information, we uniquely refuse any and all advertisements, sponsorship and consulting from manufacturers.

About | FAQ | Contact