Alarm.com Business Market Expansion

Author: Sean Patton, Published on Apr 13, 2018

Alarm.com has millions of subscribers, but the company has traditionally been mostly a residential/home focused offering. ADC's new Smart Business Solutions service plan adds some major pieces to the platform and could be a major competition increase for SMB. Inside this note, we examine:

  • Why this may be a major competition increase in SMB
  • New access control
  • Business reports including sensor and employee activity
  • Expanded video surveillance
  • Open To existing dealers
  • Multiple system/site Control
  • Upcharge For business features

We evaluated the platform in Alarm.com Tested and compared the residential features in Alarm.com Vs. Honeywell Total Connect Shootout, but will these new features appeal to business customers?

Using information gathered on the floor at ISC West 2018 speaking to the company, we examine the offering inside.

*****.****** ******** ** ***********, *** *** ******* *** ************* **** mostly * ***********/**** ******* ********. ***'* ******** ******** **************** **** **** **** ***** ****** ** *** ******** *** could ** * ***** *********** ******** *** ***. ****** **** note, ** *******:

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Major *********** ******** ** *** ******** ******

*** ** *** ******* ********* *********** ****** ** *** ******** is **** *** ******** *** ******* *** **** ** ***** it.

**** ***** ********* *********** *** ********** *********** ***** ******** ************, as **** ******** ***********-******* *** ******* ****** **** *** *********.

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New ****** *******

*** *** *** ******* **** ******** ****** ******* ******** *** management. *** ** ******** ** ******** ***** ** ********** *** power ****** ** * ***** ********* **** '****' ************* ** most *******, *****, *** ******** **** *********** **** *** *** position ********.

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Mercury ******** ********** *****

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Business ******** *******

******* *** ******* ***** *** *** ******** ******** *** "********" reports, ********* *** **** * ******* **** ********-********** ******* *** information. ******* *******:

****** ********

**** ****** ***** *** ****** ** ****** ********** ** ******** alarm ****** ** ****. ******* **** ** **** *** ** useful ** ********* '********' ** ******** ** * ******** ** aisles ********** **** *********** ********, ** ********* ****** ** ********* event *** ******** ****** ****** *****, ** ** * ******** spot **** ***** ****** ** ****.

********/******** *******

******* ****** ****** ** *** ****/***** ****** **** ******** ***** arm/disarm ******** *** ****** ******* ****** ** ******** **** * site *** ***********. ******** **** ******* ******* ******** ***** / cards **** *** **** ***** ****** *** ****** *** ******** or ****** ** ******* *****-**** ** *** ****** ******* *** context ** ******** *******.

Central ******* ********** *****

*******, ******* ******** ******** ********** ********, *** *** ******** **** not ******* *** **** *** ******* ******* ***** **********.

********** ******** **** **** ** ** ****** **** *** ******** in ***** ** ******* ***** ****** ****** *** ** ******** first **********. ** ******* *** *********** ** *** ******, *** region, **** ** *** ** ******* ****** **** * ******* station.

** **** *****, *****.*** ***** *** ********* ************ ********** ** offering ****** ****-**********, *** *** ********, *****, *** ******** ** not ******* **** **************** ********** ******** ** *******.

Expanded ***** ************

******* ****** **** ** ********* **** ***'* *********** ********* ** expanded ***** ************. ***** *********** ***** *** ******* ** '*** camera ** * ****' *******, ******** ***** ***** *** ******** camera ***** ** *** **** **** ** * ******/*****-****** *******.

*** *** ***** ******* **** ****** ******, *** ******** ***** domes, *******, *** **********, *** ****-***** ******* ** ******** ** the ***** **** ***** *** ****-******* ********** *********. *** **** offers * **** ** ****** ******* ****** *******.

*******, ************* ****, ****** ********** ** ******* ** **** ** 1080P *** ***** ****** *** *****, ************* ******** **** ** basic ************ **** *********** ****** ** **** ****** '*** ***' commercial *******.

*** ******** **** ***** **** ******* ******* **** ******* *** encoders. *** **** ******** ******** ****** *** ** *** **** *****, ******** ** ***** ************ by *******. ** ************ ** *** *** **** **** ** *** wired ******, *** *** ******** *********** ** ***** ** ********* on ******* ******.

ADC ***** *************

*****.*** ******** **** ***** ***** ** ********* ******. *********** *******:

** ***** ** ******, **** ** ***** ****** ******* ***** independent ********* *** ******* ********** ********* ******, *** **** ********** with *****.*** ** ******* *** '******' *** '***** **********' ******* of ***** *******. *** **** ***** ** ************* *** ******* of *-**** *******, ** *** ***** ********* ********** *******, ***** depends ** **** '******' ****** **********.

ADC ******** *******

*** ****** ******* *** ******* *** ******** ** '*** *******', available *** ********* ****** ***** *** ****** *** ******, ******* expanding *** ***** ** ********** *** ***** ******.

*** ~$*** *** ****** **** ** * *-**** ***, ****** automation ** ********* ********* ** ***-********** ********* *******.

App ** ****** *******

*** ***** ******** ******** ****** *** ***** **** ******** ******** support, ******* ******** (*****, ********, ******/*********), *** **** *** **** Alarm.com *** ** ********* *** **** **********. **** *** ********* for ***** ** ******** ** *********** *** *******, *** ***** web ******** *** *********.

***** ***** ******** ******* *** ******** *** ******* ** ****** devices:

******** ****** *** **** ** *** ******** *** ******* ****** clients, ******* **** '****' *** '******' ******** *** ******* ********** from *** **** *****.

Business ******** ****** ******

*****.*** ***** ** ******** ******** **** ***** ~**% ****** **** residential ********, ******* ** ***** $** - $** *** ***** for **** *****. **** **********, *** ***** ******* ******* **** for ******** **** *** ~$** - $*** *** *****.

Versus ********* ***** *******

*** ******** *********, *** *** *** * ******** ********* **** Honeywell ***** ******* *.* ** ******** ******** ******, *** *** intrusion *********** ** *** ****** ** ******* **** **** *** brand ** *****. **** * ***** ******** ***** ** ****, ADC *** ******* **** *** *********** **** **** * **** number ** ******* ******** ** ***** *******.

** ********, ***** ******* ****** **** $** - $** *** month *** **** *****, *** **** ******* $** - $** per ***** ** ********* **********, ******** *** ***** ****** ** ~$40 - $** *** *********.

Comments (13)

*** ****** ******* ******* *** * **** *** ** **. It ** **** **** ** ********** **** *** *** *** we ***** ******* ******. ** *** ** ****** *****, *** there ** ** ****-**** ****** ** ******* *** **** ** actually ****** ** **** **** *** **** **** ******* ****** a ****** *********.

*** **** ** **** ******* *** *** ***** ** ****, because **** ** **** ** *** *** ** **** *** and ** ** *** ***** *********** ******* ************.

*** ******** ***** **** ******* ******* **** ******* *** ********, which **** *** ***** **** ** ***** ************ ** *******.

****** * ****** *** **** ********* ** *** *******...**** ** those ***** ** *** ******* *** ********* *******.

** *****, ******* ** ****** *** **** *******, ******** **** could ** ********. *** **** ******** ****.

*** *** ***** *******, **** ** **** **** *** *******. However, ** **** *** ****** ****. *'** ******* ******* *** note ** **** *** *****/******** ***** *******.

**** *** ********** *** ******* *** *** *** ********* ** not ********** *** **** *** **** ** ** ****.

** **** ** ***** ****** *** **** *** *** **** listed ***** *** ** **** **** ** ** *******. ** just ******** * ** *** *** *******, * ******, *** 1 ****. **** *** ********* ** *** **** *** *******. The **** **** ***** **** ** *****.*** *******.

**** *** *** ***** ******* ** **** *** *******?

***** *** *****

***** *** ***** ****** *******. ** **** *** **** ** yesterday *** * **** ** *** *** **** **** ** night. ** *** ******* ***** **** ***** ** ****** * 2MP *** ******.

***, ***** *** ************ ** ********* ** ****.

********** ******** **** ** *** ******:

"****** ******* **** *** ****** ******* **** *** ** **** thru ************. **** **** ** **** ****** **** *** ** Integrator *** ***’* *** ********* **** *******."

**** ***** **** ****** **** **** *** ******** ****** ******* access **** *********, ******* *** ****** ***** ** **** ********* direct **** ***.

** **** **** ** *** **** *** *** ******* ****. Access ******* ** **** ********* **** ***.

*'* *** * *** *** ** ***, ****** *** ** wide-scale ********* ** *********. *******, **** **** ****** ********** ** build ** ********** ****** *** ******* ***** ********. ***** ******* set ** ********** *** **** **** *** ****** ** **** goes **. **** ** *** ********* ** ***** ** *** software ********. * **** **** ***** ********* ***** **** ******** development ******.

*'* *** * *** *** ** ***, ****** *** ** wide-scale ********* ** *********.

*** *** ****** ** ****? **** ** *** ***** **** a ************ ********* ** *** *****? ** *** ** * know, **** ** *** **** ******.

**** *** *** **** ** *** ***** ***** ***. *******, they ***** ********. ** ******'* **** ****. **** **** *** capital ** ****** ***** *** **** ****** ** ***, "*** direct **** *** *****!" * ***** ****** ******* * ******* that ** **** ****** ** ****** ** *** ***** *** be ******** ** ******** ***** ******** **** ** ** ** slightly ******** ** ********. **** *** *** ******** ** *** appealing ** **. **** ** **** ******** ******* *** *** DMP * *** ***** *** * **** *** ****** *** went **** *** *** **'* **** ***.

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