Alarm.com Business Market Expansion

Author: Sean Patton, Published on Apr 13, 2018

Alarm.com has millions of subscribers, but the company has traditionally been mostly a residential/home focused offering. ADC's new Smart Business Solutions service plan adds some major pieces to the platform and could be a major competition increase for SMB. Inside this note, we examine:

  • Why this may be a major competition increase in SMB
  • New access control
  • Business reports including sensor and employee activity
  • Expanded video surveillance
  • Open To existing dealers
  • Multiple system/site Control
  • Upcharge For business features

We evaluated the platform in Alarm.com Tested and compared the residential features in Alarm.com Vs. Honeywell Total Connect Shootout, but will these new features appeal to business customers?

Using information gathered on the floor at ISC West 2018 speaking to the company, we examine the offering inside.

*****.****** ******** ** ***********, *** *** ******* *** ************* **** mostly * ***********/**** ******* ********. ***'* ******** ******** **************** **** **** **** ***** ****** ** *** ******** *** could ** * ***** *********** ******** *** ***. ****** **** note, ** *******:

  • *** **** *** ** * ***** *********** ******** ** ***
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***** *********** ******** ** *** ***** ***** **** ************ ** *** *******, ** ******* *** ******** ******.

[***************]

Major *********** ******** ** *** ******** ******

*** ** *** ******* ********* *********** ****** ** *** ******** is **** *** ******** *** ******* *** **** ** ***** it.

**** ***** ********* *********** *** ********** *********** ***** ******** ************, as **** ******** ***********-******* *** ******* ****** **** *** *********.

******* *** ******** ** **** ** ****** ********* **** ****** ******* * ******** ******* **** ******** ****** Control *******. ** **** **** *** ****, ***** ** ******** training ****** **** *** ****** **** *** ****** ********** ** sell ** ****** ******* *******.

** ********, **** ********** ****** ******* ******* *********** ******* ******** costing ********* *** ***** ********* ********** ********** ************* ****** ******** to ***** **** *******.

New ****** *******

*** *** *** ******* **** ******** ****** ******* ******** *** management. *** ** ******** ** ******** ***** ** ********** *** power ****** ** * ***** ********* **** '****' ************* ** most *******, *****, *** ******** **** *********** **** *** *** position ********.

** *** *****, *** ******* *** * **** **** ****** with *** *** ****** **** ***, ******* ** *** ***** HID ******* *** *** ***:

Mercury ******** ********** *****

*** ********** ** * (*** *****)******* **-****, * ****** **** ** ********** ********** ** *****-**** ******* via**-** *** **-*******/****** *******. *** ***** **** **** ******* ****** *** '********* Mercury' *****, *** *** *** ****** ** *** ***** ****** discussed ****:

******* ** ************-*****/**************** *********, *****.*** *** ***** ***** ********** ******** ** ********* with *******'* ******** ********. ** ******, *****.*** ***** ** **** the ****** **** ****** **** ** *********, *** ********** ***** can ** ***** **** */* ****** ****** **** ********** '******' controllers **** **-****/****.

**** ******* *** *** ****** **** *** ********* *** ********** and ***** ****** ** $***, **** * ** * **** I/O ***-** ******* ******* *** $*** *** $***. ***** ******* components **** *****, *******, *****, *** ******* *** *** ********.

Business ******** *******

******* *** ******* ***** *** *** ******** ******** *** "********" reports, ********* *** **** * ******* **** ********-********** ******* *** information. ******* *******:

****** ********

**** ****** ***** *** ****** ** ****** ********** ** ******** alarm ****** ** ****. ******* **** ** **** *** ** useful ** ********* '********' ** ******** ** * ******** ** aisles ********** **** *********** ********, ** ********* ****** ** ********* event *** ******** ****** ****** *****, ** ** * ******** spot **** ***** ****** ** ****.

********/******** *******

******* ****** ****** ** *** ****/***** ****** **** ******** ***** arm/disarm ******** *** ****** ******* ****** ** ******** **** * site *** ***********. ******** **** ******* ******* ******** ***** / cards **** *** **** ***** ****** *** ****** *** ******** or ****** ** ******* *****-**** ** *** ****** ******* *** context ** ******** *******.

Central ******* ********** *****

*******, ******* ******** ******** ********** ********, *** *** ******** **** not ******* *** **** *** ******* ******* ***** **********.

********** ******** **** **** ** ** ****** **** *** ******** in ***** ** ******* ***** ****** ****** *** ** ******** first **********. ** ******* *** *********** ** *** ******, *** region, **** ** *** ** ******* ****** **** * ******* station.

** **** *****, *****.*** ***** *** ********* ************ ********** ** offering ****** ****-**********, *** *** ********, *****, *** ******** ** not ******* **** **************** ********** ******** ** *******.

Expanded ***** ************

******* ****** **** ** ********* **** ***'* *********** ********* ** expanded ***** ************. ***** *********** ***** *** ******* ** '*** camera ** * ****' *******, ******** ***** ***** *** ******** camera ***** ** *** **** **** ** * ******/*****-****** *******.

*** *** ***** ******* **** ****** ******, *** ******** ***** domes, *******, *** **********, *** ****-***** ******* ** ******** ** the ***** **** ***** *** ****-******* ********** *********. *** **** offers * **** ** ****** ******* ****** *******.

*******, ************* ****, ****** ********** ** ******* ** **** ** 1080P *** ***** ****** *** *****, ************* ******** **** ** basic ************ **** *********** ****** ** **** ****** '*** ***' commercial *******.

*** ******** **** ***** **** ******* ******* **** ******* *** encoders. *** **** ******** ******** ****** *** ** *** **** *****, ******** ** ***** ************ by *******. ** ************ ** *** *** **** **** ** *** wired ******, *** *** ******** *********** ** ***** ** ********* on ******* ******.

ADC ***** *************

*****.*** ******** **** ***** ***** ** ********* ******. *********** *******:

** ***** ** ******, **** ** ***** ****** ******* ***** independent ********* *** ******* ********** ********* ******, *** **** ********** with *****.*** ** ******* *** '******' *** '***** **********' ******* of ***** *******. *** **** ***** ** ************* *** ******* of *-**** *******, ** *** ***** ********* ********** *******, ***** depends ** **** '******' ****** **********.

ADC ******** *******

*** ****** ******* *** ******* *** ******** ** '*** *******', available *** ********* ****** ***** *** ****** *** ******, ******* expanding *** ***** ** ********** *** ***** ******.

*** ~$*** *** ****** **** ** * *-**** ***, ****** automation ** ********* ********* ** ***-********** ********* *******.

App ** ****** *******

*** ***** ******** ******** ****** *** ***** **** ******** ******** support, ******* ******** (*****, ********, ******/*********), *** **** *** **** Alarm.com *** ** ********* *** **** **********. **** *** ********* for ***** ** ******** ** *********** *** *******, *** ***** web ******** *** *********.

***** ***** ******** ******* *** ******** *** ******* ** ****** devices:

******** ****** *** **** ** *** ******** *** ******* ****** clients, ******* **** '****' *** '******' ******** *** ******* ********** from *** **** *****.

Business ******** ****** ******

*****.*** ***** ** ******** ******** **** ***** ~**% ****** **** residential ********, ******* ** ***** $** - $** *** ***** for **** *****. **** **********, *** ***** ******* ******* **** for ******** **** *** ~$** - $*** *** *****.

Versus ********* ***** *******

*** ******** *********, *** *** *** * ******** ********* **** Honeywell ***** ******* *.* ** ******** ******** ******, *** *** intrusion *********** ** *** ****** ** ******* **** **** *** brand ** *****. **** * ***** ******** ***** ** ****, ADC *** ******* **** *** *********** **** **** * **** number ** ******* ******** ** ***** *******.

** ********, ***** ******* ****** **** $** - $** *** month *** **** *****, *** **** ******* $** - $** per ***** ** ********* **********, ******** *** ***** ****** ** ~$40 - $** *** *********.

Comments (13)

Undisclosed Integrator #1

04/17/18 11:36am

*** ****** ******* ******* *** * **** *** ** **. It ** **** **** ** ********** **** *** *** *** we ***** ******* ******. ** *** ** ****** *****, *** there ** ** ****-**** ****** ** ******* *** **** ** actually ****** ** **** **** *** **** **** ******* ****** a ****** *********.

*** **** ** **** ******* *** *** ***** ** ****, because **** ** **** ** *** *** ** **** *** and ** ** *** ***** *********** ******* ************.

Ryan O'Daniel

IPVMU Certified | 04/17/18 01:23pm

*** ******** ***** **** ******* ******* **** ******* *** ********, which **** *** ***** **** ** ***** ************ ** *******.

****** * ****** *** **** ********* ** *** *******...**** ** those ***** ** *** ******* *** ********* *******.

Avatar

Brian Rhodes

IPVMU Certified | In reply to Ryan O'Daniel | 04/17/18 01:48pm

** *****, ******* ** ****** *** **** *******, ******** **** could ** ********. *** **** ******** ****.

*** *** ***** *******, **** ** **** **** *** *******. However, ** **** *** ****** ****. *'** ******* ******* *** note ** **** *** *****/******** ***** *******.

Avatar

Sean Nelson

Nelly Security | In reply to Brian Rhodes | 04/17/18 06:55pm

**** *** ********** *** ******* *** *** *** ********* ** not ********** *** **** *** **** ** ** ****.

Undisclosed Integrator #1

04/17/18 04:31pm

** **** ** ***** ****** *** **** *** *** **** listed ***** *** ** **** **** ** ** *******. ** just ******** * ** *** *** *******, * ******, *** 1 ****. **** *** ********* ** *** **** *** *******. The **** **** ***** **** ** *****.*** *******.

Ryan O'Daniel

IPVMU Certified | In reply to Undisclosed Integrator #1 | 04/17/18 05:45pm

**** *** *** ***** ******* ** **** *** *******?

Undisclosed Integrator #1

In reply to Ryan O'Daniel | 04/17/18 05:50pm

***** *** *****

***** *** ***** ****** *******. ** **** *** **** ** yesterday *** * **** ** *** *** **** **** ** night. ** *** ******* ***** **** ***** ** ****** * 2MP *** ******.

Ryan O'Daniel

IPVMU Certified | In reply to Undisclosed Integrator #1 | 04/17/18 06:57pm

***, ***** *** ************ ** ********* ** ****.

Avatar

Brian Rhodes

IPVMU Certified | 04/17/18 04:34pm

********** ******** **** ** *** ******:

"****** ******* **** *** ****** ******* **** *** ** **** thru ************. **** **** ** **** ****** **** *** ** Integrator *** ***’* *** ********* **** *******."

**** ***** **** ****** **** **** *** ******** ****** ******* access **** *********, ******* *** ****** ***** ** **** ********* direct **** ***.

Jay Hobdy

IPVMU Certified | 04/17/18 04:38pm

** **** **** ** *** **** *** *** ******* ****. Access ******* ** **** ********* **** ***.

Avatar

John Bazyk

IPVMU Certified | 04/24/18 01:17pm

*'* *** * *** *** ** ***, ****** *** ** wide-scale ********* ** *********. *******, **** **** ****** ********** ** build ** ********** ****** *** ******* ***** ********. ***** ******* set ** ********** *** **** **** *** ****** ** **** goes **. **** ** *** ********* ** ***** ** *** software ********. * **** **** ***** ********* ***** **** ******** development ******.

Jay Hobdy

IPVMU Certified | In reply to John Bazyk | 04/24/18 01:22pm

*'* *** * *** *** ** ***, ****** *** ** wide-scale ********* ** *********.

*** *** ****** ** ****? **** ** *** ***** **** a ************ ********* ** *** *****? ** *** ** * know, **** ** *** **** ******.

Avatar

John Bazyk

IPVMU Certified | In reply to Jay Hobdy | 04/24/18 01:33pm

**** *** *** **** ** *** ***** ***** ***. *******, they ***** ********. ** ******'* **** ****. **** **** *** capital ** ****** ***** *** **** ****** ** ***, "*** direct **** *** *****!" * ***** ****** ******* * ******* that ** **** ****** ** ****** ** *** ***** *** be ******** ** ******** ***** ******** **** ** ** ** slightly ******** ** ********. **** *** *** ******** ** *** appealing ** **. **** ** **** ******** ******* *** *** DMP * *** ***** *** * **** *** ****** *** went **** *** *** **'* **** ***.

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