ADT Attempts “Refund” of “Sexual Gratification” Victims

By Isabella Cheng, Published Feb 24, 2021, 09:29am EST

How much should ADT pay the 200+ victims of its "sexual gratification" technician? ADT offered as little as $2,500 framing it as a "reimbursement"/ "refund" rather than a settlement to many of the victims.

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In this note, we examine ADT's actions in trying to "reimburse" or "refund" affected customers, the inconsistent language used in its communications, and how ADT views the values of these "reimbursements."

Customers **** *** *********

*** *** ********** ********** ADT ********* *** **** 4 *****. ** **** time, *** ***** ********* individually **** ***** ~$*,*** to ***, ***** *** monthly **** ** $**+ for ~** ******.

ADT ****** ********* "*************"

*** ******* * ********* $3,000-4,000 "**************" **** *** phone, ********** ***** *** word "**************" **** ******* about ******** ************.

******* ************* ******* $*,*** ** a "************* *** ********":

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***** ********* **** ******* $*,*** as * "*************":

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******* ******** ******* $*,***, *** the *** ************** ********* "ADT ***** ********* *** the ******* ******* **** to ***":

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*** *************** ********* **** money *** *** "*** monthly ******* **** ** ADT" ** "** '*********' for *** *** ******** paid *** **** *** years."

*** ** **** ***** and *** *** ******* that *** *************** **** the ***** "******" ** "reimburse" ***** ******* ** the ***** ** ******** customers.

*** ******,** * ******, **** **. *****, an *** **************, **** ADT *** "******* **** customers * ****** ** all ***** **** *** the **** ** ***** account" ***** ******* ** Ms. ****** ***** *** account:

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** *** **** ******, ADT ****** **** **. Fauveir, ******* *** **************, may **** **** **. Minor **** *** ***** "reimburse *** *** *** money *** *** **** paid ***":

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*******?

** ********* ******** ** what ****** ******* *** would *** ***, ****** simply *********** ********* *** had **** ********** ** ADT's ******** ***** ** the *******.

Up ** $**,*** **** *******

***** *** ******* ******** just ********* ** *******, they ******* ********* ** 20x **** *** ****** refused.

***** ****, *** ********* ** ADT's *****-****** *******, *** offered $*,*** ** *****, which *** ***** ** $50,000 ***** *** ******* ADT's ***** *****:

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*** ************** ******* ** ADT **** *** ** be ***** *** ***** customers ***** **** **** over *** ****** ** years.

"Reimbursements" ****** "***********" ** ***'* ***** *******

***** *** *************** ****** these ******** ******** "**************", ADT ******* ******** ** these ******** ** "***********" in *** *** ***** filings.

*** *******, ** *********, *** ***** *** own ******* "******** ** settlement ***********" *** ******** "settlements," ****** **** ********* to *** ******* ******* as * "*************."

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** *************, *** ********* *** own ******* ** ******** to *** ********* ** customer ******** ***** ****** by * **********. *** explicitly ****** **** **** sometimes ******** "******** ******** settlements":

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Inconsistent ******** ******** *********

***'* ************ ***** ** "reimbursement" *. "**********" ****** confusing ********* ******* ****** may *** ******* **** by ********* *** *****, they *** ************** ****** up ***** ******* ** sue *** ** *********** in *** ************-****** ************** ***.

***** *** *************** **** Ms. ********** **** ********* the "*************" ***** *** allow *** ** ** apart ** *** ***** action ** **** ******* ADT, ** ** ******* whether *** ***** ***** were **** *** **** thing.

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****, ** ** ***** that **** "*************" ** truly * **********. *******, ADT ***** **** *** word "*************" ** ************ the *******.

***** **. ********** **** about *** ******* ***** action, ** ** ***** that *** *** *************** did *** **** *** other * ***** **** there *** * ***** action ** **** ******* ADT **** **** ***** potentially ** ******* **.

**. *****'* ********* ****:

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*********, **. ******'* ********* says:

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Inconsistent ************* ******* ** *** "** *******" ******

*** *** ********* ** the "****** *************" ********** scandal **************. *****, ** a ********* *************, *** **** ** took "**** **************" *** the *********. *******, ** ADT's *********** ******* *** ******* filing, ** ******* **** had "** *******" **** any ** *** *******. Now, **'* ***** **** ADT ************** ****** ******** payouts ** ******** ********* "reimbursements" **** **** **** actually ***********.

** ****, *** *** not ***** *** ******* through *** *** **** trying *** **** ** do **** ** *** customer ******* *****. ** worst, *** ** ******** trying ** ******* *** customers, ******* **** *** thing *** ******** ***** another.

Damages "******** **********"

*** ****** ********* ** ** *** able ** ***** * specific ******** ***** *** claims ******* ******* *** each ***** *** "******** subjective."

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***'* ******** ******** * number ** ******* **** the ***** ***** ***** depend **:

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******** *** ********* ** ADT's *****-****** ******* ****** ADT ***** * ***** *** values ** $**,********** *** *** ******* $50,000, *** **** **** because **** "******* *** particular ********* $**,*** **** not **** *** ****** each ******** *** * claim ***** **** **** $50,000."

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*******, ******** *** ******* Ms. **** $*,*** *** first ****, *** ****** was ************ ********* ** $50,000 **** **** ******* the ***** *****. *** 3 ***** ***** *** gave ********** **** ******* $3,000 ** $*,***, ***** are *** ****** **** than **. ****'* ***** offer ** $*,***.

ADT ** *******

*** *** *** ********* did *** ******* ** IPVM's ******* ** ******* for ************* ** *** attempts ** '******' / 'reimburse' *******.

Vote / ****

Comments (38)

*** ***** ****** ******* monthly ******. ***** **** can ***** ******* ****** receive ****** ***********.

Agree
Disagree: 3
Informative
Unhelpful
Funny

***** **** *** ***** damages ****** ******* ****** settlements.

**** ***** ** ***** of ******* ** ***? Are *** ******* ******** to ******* *** **** times *** *** ********** sexually ********* ******* ******** their ********?

Agree: 6
Disagree
Informative: 1
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Funny

* *****'** ***** *** quick **** *** ****** the ******...

********** ***** ****** *** suits *** ********* ****** the ******** *********** - but ************** ********* *** ** going ** *** ***** action ******* ***** *** individual ********** *** **** little ****.

***** **** ***** ** not ***** ****** *** is *** ******** ** be ****** ** ****.

Agree: 4
Disagree: 2
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Funny

***** *** **** ***** the $*,***? ***? *** not?

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Funny

******** ***** *** ***'* take *** ***** ***** - ****'* ** ****** Show *** :)

***** **** **** ******** to $*** *** *** 2nd *****, *'* **** countered *** $*** *** probably ****** **.

** ****** ** $$ will '**** ****** *****' in **** **** - and ******** '*******' ** going ** ** ********* (as ********* ** *** OP).

* *** **** ** there ** * ***** action ********** **** **** plaintiff **** *** ******* near $***.

***** $*** **** ** my *****... ~** ****** plaintiffs **** **** *** time ****** ** ********

Agree
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Funny: 2

******** ***** *** ***'* take *** ***** ***** - ****'* ** ****** Show *** :)

******* ******* ***** *** and ****, ** *******, "bad **** ** *** of *** ********* *** been ******** ********** ******* to **** ******** *** years ***** *** ******** service, **** **** ** we *** ***** ** refund *** **** *****", that ***** ****** ** as * **** ********* / ********* ** ******* call. ****'* *** ** the ******, ** **** case, ***'* ****** ** quickly *** *******.

Agree: 3
Disagree: 1
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Funny

****'* *** ** *** issues, ** **** ****, ADT's ****** ** ******* get *******.

**** - *** ** trying ** ***** *** financial ***** ** ******** one ** ***** ****** to ** **** ***** for ** ****.

*** ****** ****** ** in **** *** ****.... but **** *** ** done ***** ** ** this *****? ********* *********** is ********** ************** - but **** ** *** end ******?

ADT ** ***** ** *** - and they ******** **** ** *** for ******** **** * thing ** ***** **** no *********. ********** **** to ****** *** *** this ********** **** *** ****(** **** *****) *** decide ***** *** **** accordingly.

Agree: 3
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Funny

***** *** **** ***** the $*,***? ***? *** not?

** *** ***** *** the ****, *** ****’* a****** ***** **************** **** * **** with ***+ ********** **** settled *** $*,***,***, ***** works *** ** **** than $*,*** *** ******.

Agree
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Informative: 1
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*** ~**** **** *** victim. ***** $****.

*** ****** ** ******** 1/3rd *** *** *** for *** ******* -******* ******** **** ******** to ******** ***. ***** action **** -********** ***** ******** ** 400.

Agree
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Funny

******** ***** ***** ****** ohh * ***'* ****, $15,000,000,000, **** **** * "B"

Agree
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Funny

*** ~**** **** *** victim. ***** $****.

******** * **** “**** than $*,***”, *** *** reason * **** *** figure $*,*** ** *** was ** ********* ** J.H.’s ********.

** ***** :)

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****’******** ******* **** ******* *** upwards ** $**,***.

******* ***** ******* **** as ****, *** **** note ** *** ******** disclosing ***** ****:

IPVM Image**** *** *** *** other ************* ******* *** big ***, *** * percentage *** * ****** figure. *** *** ****** fee **** *** ************* “one-third” ******* ** ****** amount. ********* ** **** scanning *** *** $ you ***** **** **.

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****’* * ****** ***** action **********

#*, ****** *** *******! Excerpt:

*** *** ********* **** notice ******* *** **** been ********** ** * member ** * ***** action ******* ********* **** the **********, ******** *******, a ********** ******* *******, James *******, *** ***** of ******** *******, *** Jeremy ****** ******, **employee ** ******** *******, *** ****** *** ******* ******* ** *** ********* *** ******** ***** **** ** ****** and adults at Ann’s Studio of Dance, Bentley Cadillac Dealership, and WHNT 19 television station [emphasis added]

****, *** ******** ********** is **** *** ******** who *** **** **** did *** ** ** in *********** **** *** job ****************, ** *** filing *****:

****** ********* **** *** acts **** **** ****** to ******* *** *** personal ******* *** ****** a **** ********* ******* as ****. *******, ** testified **** **** ** his ****** ******** *** use ** * ****** for *** ******** *******.

******* ************ ******* *********** *** ********* to *** ***** ** jail.

Agree
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* ***** ******** ***** with **** *** ***** action ******** **** ******* thousands ** **** ******** of ********* *** ***'* this *** **** *** people? **** **** **** out *** *****.

Agree: 2
Disagree
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Funny

**** **** *** **** fewer ***** *******, **** 27-- ****'* ******* ****** all ** *** *** women ******** *** ** arbitration ****** ** ***** contract **** ***, ** arbitration ***** ** ***** exclusive ******* ********** ********* with ***.

******'* ****** ** ******* Plaintiff's ******* *********, ***** *** ****** plaintiff's ********** ** ***** is ********.

**. **** *** *** 26 ***** ********* *** been *** ********* *** long ****** (***-****) **** their ********* ****'* **** have **** *********** ****** written **.

Agree: 1
Disagree
Informative: 3
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Funny

****, ***'* ******** ***** team ****** ***** *****...."******* the ********, ******* *** world". ***** **** ********* before.

Agree
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***** ****.

* *** ********* "*** YOU ** *** ***** customer? *** ***** ** OWED *****!" ** *********** with * ******* ****** in * **** *** is *** ********* ***** getting *** *** *** Check *** *******.

* ****'* ******* **** the '*****' *** **** small, *** ** ******* some ** *** **** Isabella ********, **. ****'* legal **** **************** ** **** *** 'class' ************* ***** ********* ********. I'm ******** ****'** ******* got ***** ** ********** in *** ******** ****** in ***** ********* **** in *******.

*** ******** ** ***** docs - ***'* ****** To ******* *** ******* complaint ** * ****** powerful ******** ** *** majority ** *** ********** in ** ***-****** *******....

*** ******* *** *** I ***** ***** ******* flank ** ***** ******** on *** **** **** - ** ***** ***** now - ** **** can't ***** ** *** other *** **** *** similar ************ **** **** acted ****.

**** * *****'* **** mention ** **:

How *** *** ****** ** ***? after all, they alerted Ms Doty and the others

When *** *** **** the scope of the employees actions - and

What *** **** ** ****** **** ******** *** ***+ in the Dallas area?

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Funny

* ***** *****, *** Florida. ***. ****** ** joke. :(

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* ****** **** ***** a ****** ** **** can ** ** * person? **** **** **** come *** *******? ***** some **** *** ****** won't. ***** *** ** ok ** **** * year *** ******** **** being ******* **** *** sole ******* ***** *** sexual *************... ****+ *****... Do *** ***** *** would ** **? *****. Maybe ***.

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***, *** ********.

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*'* ******** *** ***** at *** **** ******* they ****** *** ******* a ****** ** *** monies ****?

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*** ** ****. ***** one ** **** *** a **** *** *** of ** *** ****** to ****** ********* ******* at **, *** **** contempt ** ***** ****, Wondering ** ** *** are ***** ******* ******. Shame ** *** ***.

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****** **** ********** ** numerous ***** **** *** mental *** ********* ****** inflicted ** ****** ** similar ********** *********** ******* for ******* ******. ******** stores **** **** **** because ********* *** ** cameras ** ******** *****. Hotels **** **** ************ sued ******* ********* *** up ******* ** ***** rooms. ** *** **** of *** **** **** that ***** ********* **** setting ** ******* ** private ********** *** *** nothing ** ******* *** sanctity ** *** *********'* homes. ** * ******** vendor, ******** ** ******* physical ******** ******* *** a ******* ************ ******, it ***** ** ****** that *** *** * fiduciary ************** ** ******* their ******* **** ******************* ******** *******. ** my *******, *** ***** still ** *********** ** a ****** ******** ** their ******* **** ****** or **** ***** ******* tool ** **-*** * camera *** "*******" ********** while ******** ***** *******' children ****. ******* ***** penalties, *** *** ** incentive ** ** ***** cyber ******** ****.

Agree: 1
Disagree
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*** ** *****, *** a ***** *** ** the ******** ********. **** is *** *** *** course, * **** **** is * **** **** of ******* *** ** topples ****. *** **** you ***** *** **** a ***** ** ***** to ***** *** ******* emails *** ** ******** is ****** **. *'* actually ****** ********* ** took **** **** ** locate **** **** ****. I'm **** **** *** broad ** ***** *** has, ***** *** ****** more ******'.

Agree: 4
Disagree: 1
Informative
Unhelpful
Funny

*** *** **** ** if **** ******'* ****** with ******* *******. ** happened ** **** ******** with ***, *** **** are *** **** ***** are ***** ********* *** there **** ******* ****** technicians? *** ***'* *** only *** **** ****** access ***** ******* ** the ****.

* ***'* ******** **** you ***** *** ***** bad *** *** ********, but ***** **** **** are ***** *** *****. I've ***** ****** *** ADT, *** *** ********* I've ****** *** **** been ******* *** ***** removing ***** **** ****** exist, ****** *** ********* have ************ ******** ******.

** ** ****** ******** (another *****-******** **********) **'* get *-***** ***** ******* service ***** **** ** Bank ***** *******. **** did *** ** **** check *** *** ***** customer, **** *** ***** as **** ******** *** audits, *** ** ******* the ******/******** ** ***** from *** ********* ******.

********* **** *** **** is * **** ** call *** *** ******. Check **** ****. ***** your *********, **** ******** in *****, ****** **. Customers *** *********. **** because ***'** ** *** customer *** *** ** @XYZ *-**** ** **** remote *******, ***'* ***** it, ****** **.

Agree: 3
Disagree
Informative
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Funny

*** ****, *** ******* and **** '****-*****-***'. *** article *** ******* ** on ***, ** * made * ******* ******* about ***.

********* **** *** **** is * **** ** call *** *** ******. Check **** ****. ***** your *********, **** ******** in *****, ****** **. Customers *** *********. **** because ***'** ** *** customer *** *** ** @XYZ *-**** ** **** remote *******, ***'* ***** it, ****** **.

* *****, *** **** that **** ****** **** to ***** ***** *********, and ***** ***** ***** companies **** ***** ** inform *** ********. *********** and *********** **** *** a **** ****.

Agree: 2
Disagree: 1
Informative
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Funny

*** *** **** ** if **** ******'* ****** with ******* *******. ** happened ** **** ******** with ***

*** ** *** ******* company ** ******** ***** monitoring, *** **** ~$* billion ****** *******, ** is ********** ** ****** them ** **** ****** privacy *** ************* ******* than ***'* ****** ******** of **********, *******, ****?

******, ** ******* ****, a **** ****** *** found *** ***** ***** employee's ******* ******* ********,*** *********:

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******, ***'* *** ******* in **** ************ ****:

***** *** ******** ** ourcustomers ***** ** **** what they love and cherish the most, including their *******. That is why our privacy ********* *** ************ ******** to ensure we continue earning their well-placed trust

***, ** **** *** that *** *** * policy **** ******** ********* to *** ***** ***** addresses ** ******** ********, that **** ********* *** no ***** ** ***** if **** **** *******, no ********** ** ********** logins, ** ************* ** customers, ***.

Agree: 5
Disagree
Informative: 3
Unhelpful
Funny

****** *****..

Agree
Disagree
Informative
Unhelpful
Funny

**** ** ******* ** was ***** ** ***** posts **** ** *** a ******** ***** ******* that *** **** *** an *** ******* **** makes *** ****** *** lined *** ***** *********** in ********* **** *****.

Agree
Disagree
Informative: 2
Unhelpful
Funny

*** ******* ******** ** responsible *** ************ * product/service **** ** ********* set ** ******** *********** it's ********* **** *** ability ** ****** ** this **** ** *****.

Agree
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Informative
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Funny

* ***% ***** *** the ********* **** **** should **** ******** *** emails **** ******** **** not **** ******* ** did *** *** *** ADT *******. **** **** to ** ********* ****. One ** ***** ***** educate ********* ***** ******** that **** ****** ** their ******.

Agree
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Informative
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Funny

******* ********* ***** ******** that **** ****** ** their ******.

*** ***** *********** ** given ****** ** ***** accounts **** ****? **’* one ***** ** *** a ********** ****** * setting *** **** ******* tightly ********** ***** *********, it’s ******* ***** ** give **** ******** ******* over *** ****** ********* watching *** *******.

Agree: 1
Disagree
Informative
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Funny

*** ***** **** *** discussion ***** *** ********* any ** *** ********? We **** ********* **** have ****** ** *********' videos, *** **** ** a **** **** ** ours. ******* *** ***** if * ********'* ***** ends ** ** *** web.

Agree
Disagree
Informative
Unhelpful
Funny

** ***,

**** ********- ** ***, there's **** ** ***** that *** ********** ******** any ** *** ********.

*******, *** ********* ** ADT's *****-****** ** *********, too, ***** ********** *** the *********** ** ********* recordings ********* ****** ** the ********. ********* ******** requested *** ** ****** a **** ** ******* and **** ****/************ **** care ** ********* ******. See ********** ***** ****** ************ "****** ***** ** Action-Privacy **********"

********* *** *** ***** seek ********** ******, ********* ADT ** ****** * fund ********** ** ***** the ***** ** ********** and/or ***** ******** ****** to ****** *** ******** of ******* **** **** have ********, ********* (*) monitoring *** *** ************ of ****** ** ***** from ***** *****, (*) taking **** *** **** media **** ** ******, and (*) ********* *** such ******* ****** ** the ***** ***** ********* and ****.

*******, **** ***** ********* ** ****** *** *****, ******* injunctive ****** ** * remedy (** *** **** did **** *** ****** recordings) *** ***'* * cause ** ****** ** which *** ********* *** sue ***.

*** ***** *** ***:

*** ***** **** ****** with ********* **** ********** relief *** ** ** available ********* ****** ** the ***** *** ** held ****** ** *** claims ****** ** *********.

** ***** ******** **** show ** ** *** case ********** ** ******* the **** ***/*** *** make ***/** ********** **********. We'll ****** ** *****'* more **********.

Agree
Disagree
Informative: 1
Unhelpful
Funny

***** ** ** **** for **** ********* ** have ****** ** ******** recordings. *** ****** ** worried. ******* ** *** remove **** ******.

Agree
Disagree
Informative
Unhelpful
Funny

*** ***** ****** *** a **** ****** *** still ** ******** ** participate ** *** ***** Action ******* - ** question. ******* *** ******* in **** **** ** a ****** ******* ** say, **'** *****. *** Class ****** ****** ** pursued ***** **** *** did *** *** ** sufficient *********** *** ********* privacy ** ***** *** homes. ****, ***, *** totally *** ************* *********** for *** ******* ** their *********. *** *********** of *** ** ** question. *** ***** ***** an ************ **** ** based ****** ********, **** the ******** ** ***** homes. *** ******* *** ADT ** **** *********. If **** **** *** high ****, ******* *** class ****** *** **** "real" ************ ******* *** their *********** *******, ** would ***** ******* ** the ************* ******* ** the ******* ** ***** employee. ** ****, **** are **** ******* *** hole ****** *** *** long-term ************* *** *** are ****.

* *** * **-***** and **** ****** **** their ********* **********.

Agree: 2
Disagree: 2
Informative
Unhelpful
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"**** *** ****....**** **** really ****; *** **** financially, *** ********* **** too - *** ****** viewing ******* ** *** homes ** ***** ****** executive ****....****, *** *****/********* teams ***; **********, *** everywhere", **** ***** ***. Who ** *** ****** that **** ** **** the $*-$** ****? "***** fire **** ***** ** wonderland ****" ****** *** say. "******** ****" *** practicing **** ******** ********, especially ***** **** *** such * ***** ****** in *** ********. ***** is ** ******, **** besides *****. *** *******...** the ********* *** ** air ***** *** ********** won't ****, **** ****** will **** ** *** the **** ***, **** using ** ****** ***** services *** ********. **** are **** ***** ****** abusers - ** ***** them **** *****...**, **** goes...I'm ******* *** **.

Agree
Disagree
Informative
Unhelpful: 1
Funny

***'* *** **** **** this ***** ******* ** any ** *** ********** or *** *********. ** security ************ ******* ** online *******, *******, ********* has ****** ** ******. There **** ********** ** bad ****** ***** *** things. ** ****** ** focusing ** *** ** make ********** ****** ** use, **** ** ******** and ****** *** *** parties ********.

Agree
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