ADT Alleges “No Control” Over ADT "Sexual Gratification" Technician

By Isabella Cheng, Published Feb 16, 2021, 08:42am EST (Info+)

ADT filed to dismiss a class-action lawsuit and claimed it had "no control" over its technician's actions, who pleaded guilty to hacking surveillance video 9,600+ times for "sexual gratification."

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In this note, we examine the court filings, ADT's claims, the court's response, and whether ADT truly had 'no control' of what it described as an 'unforeseeable' event.

ADT ***** ***** ****** *******

** *** **, ****, ***** ********* * ***** ****** ********* ******* ADT, "***** ** *** *********** *** negligent ******** **** ** ********* ******** services ** *** ********* **** ******-******* capabilities."

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**** *** ********* ** ***** **** by *** *** *** **** *** installation ********** *** **** *** ****** access ** *** ** *** ******, including *** ***** ***, ** "******* amount ** *****":

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** **** ****, **** ***** ********* ***** ****** *********, ***** ***** ********* ******, *** offending **********, ********* *** ** * defendant.

Main ****** ** ********* ******* ***

******** ***** **** ** ****** ** action ***** ******* ***, *** ***** and ****** ****** *** **** ***********: ADT's ****** ** ******** *** **********.

******** ****** *** ******** *** ******** with *** ********* "** ******* ** acknowledge *** ******** ************* ** *** ADT ***** ****** *** *** ******* of * ***** ***** ** ****** the ******** ****** *** ******* ********* security ******* ********* **** ***** *** cameras." ***'* ******* ** ****** **** contract ***** ******* *** ********* ** contractual *******:

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***'* ******** **** *** ******** ******** the ******** ** ******** ** *** services ******** ** ***, *** *** plaintiff ****** ***** ** * ***** "implied ********" ** *** ******** *** a ****** ******** ******:

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*** ********* **** ****** *** *** negligent *** *** *** **** ** make **** ********** **** ** ***** for *** ******* ** ** ******. Further, ** *** *********** **** ********* would ** ** **** ** *** did *** **** ****** ******** ********* in *****.

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Court ****** *** ******* ** *******

** ******* **, ****, ******** ** ********** ** *** *********'* ******. *** court *** ************** ***'* ****** ** ******* *** entire ****, **** **** ** *** plaintiff's ****** ******* *** ****** ******.

******** *** ****** **** ** ***** not ** **** *********** *** ** "implied ********" ** * ********, *** court ***** ** ** ********** **** ADT's ******* ******** ******* **** ** would **** ****** *******, ******* "* contract *** * ******** ********** ******* that ** ****** ******** ** * contract *** '******* ** ***.'"

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*******, *** ***** ***** **** *** negligence ***** ****** ** ***, ** selling * ******** ****** ** ******* intrusion, **** *** * **** ** protect *** ********* **** ********* ** privacy:

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*** *********'* ***** *** ********* ******/*********** also ***** ******* *** ********** ***** have ********** **** ********* *** ** been ****** **********:

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ADT **** "** *******"

*******,***'* **-**** ******* *** ******* ************* **** **** *** "** *******" over *** ** *** *******.

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ADT **** "*************" ******

** *** ******* *****, *** **** they **** ****** ** "*************" ****** beyond *** ******* ** ***.

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Months ****** *** ***** "***** **** **************"

*******, * ****** ******, ***'* ***** Customer ************ *********** ****** ******* ****:

We **** **** ************** *** **** and our goal and our mission from the beginning of this is to regain their trust and their peace of mind. [emphasis added]

***** ***'* ********* ** ****** ******* below:

*** ******** ** ******* ** **** how *** *** ***, ** **, that ** ***** "**** ************** *** this' ***** ***** ********, ** ***** filings, **** **** *** '** *******' and **** **** *** '*************'.

Lack ** ******** *****

**** ****'* ****** ** *** ********* elements ******** (** **** *******), ** conclude **** * ********* *********** ****** have ******** *** ********* ***** ******** from ********** **** ****:

  • *** **********'* ************ ****** ** ******* of ******* ** ********* **** **** on *** **** * ***** *** was *** **** ********** ** ***, but ** * ******** *** ******** to ****** ** ********** ***** ** her *******, *********** ** ***.
  • *** *********** *** ******* ** *** their *** ****** ** *** ****** during ************ *** *******, *** ***** is ** ***** ****** ** **** sure **** *** ***** ** ***** off **** *** ************ ** ********.
  • ******, ** *** ***'* ****** ******** to ***** *********** ** ***** ***** emails ** *** ***** *****, ***** could **** **** ******* ******* *********** management **********, *.*., ****-******* ****** ** the ******* **** ****** *** ***** of *** ******.
  • *******, *** **** **** *** ******* notifications **** ****** *** ***** ** the ****** ** **** ** ****** the ******. ** ** ********* *********** if *** ***** ****** ** *** their ***** ******* ** ******* ** audit ******, **** ***** **** *** system ** ** *****. *** ****** to ********* ****** ********* ** ******* their ********* **** ************ ****** **** there **** **** ********* ** ******* this **** *********.

Plaintiff ********'* *******

*** ** *** *********'* ******* ********* to **** ******:

**** ** ****** * *** *** video ************ ********, ********** **** **'** talking ***** **** ******** *******. ** the ******** ***’* **** ** ****** that ***** ******* *** ******, **’* hard ** ********** *** ** ******** the **** ** ******** *****.

*** ***** ********** ****** ** *** is ****, ** *** ********* ** video ************, ******** *********** ** ***** their ***** ********* **** ******** ******** is ********. *******, *** ******* **** remains ** ****** **** ***** ************ providers *** ******* *********** ****** *** their ********* ** **** ***** ************ of ***** ********'* **********.

ADT ** *******

*** **************** *************** ** ******* ** **** ******* for ************* ***** *** ****** ** "no *******" *** "****** **** **************" as **** ** *********** ** ****, if ***, ******* **** **** **** to *** ******* ******** ** ***** of *** ******* *********.

Comments (22)

Andrew Myers

02/16/21 02:42pm

****'** ***** **** *** ********** *** their ******** ** **** **** **** no ******* **** **** ***** ********* do? ****... **** **** ** *********'****** **** ***** **********? "************" ******... right. ** **** *****'* ******** *****. THAT ** ******* **** ********** **, THANK ***.

*'* * ****** **** ** **** part ** *** ***** ******: "* contract *** * ******** ********** ******* that ** ****** ******** ** * contract *** '******* ** ***.'" ** my ****, *'** ****** **** * distinction ******* ******** ******** *** ***** security *** ** *** ****** ********* skill **** *** ******* ********. *****, I ***** ***** **** **** ** a**************** ********** ******* **** ** **************, ********* *** ******** ** *** for ******* ******* *** ****** ********* to ******* **********. ** **** * distinction **** *** ** ***** *****?

Agree: 7
Disagree
Informative: 2
Unhelpful
Funny

Undisclosed Integrator #1

In reply to Andrew Myers | 02/16/21 04:47pm

* *********** ******* ******** ******** *** cyber ********

**** *********** ** ********* ******* ** technology *******. *** ***'* **** ** be * ***** *** ****** ** the ******* ****** *** ** *** your ***** ******* ** *** **** not **** ******** ** ***** ** ensure ************ ****** ** *********. ** the ****** ** ********** **** ******* outside ** ********** *****, ** ** really ********** **********? *'* ********** *** a ******, *** ** ******* ** peeking ** ** **** ******* * don't **** ********** ****** *** ***** assume **** ** ******** *** ********. The **** ******** *** *** **** access ** ***** * ********* *** disarm *** ******.

Agree: 2
Disagree
Informative
Unhelpful
Funny

Undisclosed Integrator #2

In reply to Undisclosed Integrator #1 | 02/16/21 05:32pm

**** ******* *** ********* ** *** case, ** ***** ** *** ************ access *** **** *** ** ****** get *** ********* ** *** *** email ** *** ****** ** ** had ** ** ** ***** ****** as *** *********.

*** ****** ** *** ******** ** potentially ********** ** ************ *****, **'* why * **** ******** ****** *** multiple ****** ** **********, *********, *** auditing ** ***** *** ***********.

Agree: 1
Disagree
Informative
Unhelpful
Funny

Undisclosed Integrator #2

In reply to Andrew Myers | 02/16/21 05:28pm

******,

***'* ******** ** * ******** **********, by ********* **, *** *** ********** will **** ** ***** **** *** could **** ******* ***** ****** *** been **** ** **** ****** ** prevent **. **** **** *** ****** of ***** **** ** *** ********** rather **** ***. ** ******** ** your ***** "**** *****'* ******** *****", the **** **** **** *** * policy ** ***** ********* **** **** were ********* *** ****'* ** *** enough ** ******* **. **** ** gross **********. **** ***'** ********** ** a ******* ** ***********, ***** ** much ****** ** ********* **** **********, you'd ********* **** ** ***** **** didn't ** *** ****** **** ***** cyber ********.

* ***** *** ******** ** *** ruling ** ********* ******* *** ******** really *** ******* ** ** **** the ******* ** **** **** ** I'm *** **** *** ** ** even *********.

** *** *** ******** * ******* or ******* **** ******** ** * network ** *** ********, *** *** going ** ** ******* ****** *** any ******** ******** ** **** ******* or *******, ****** *** *** ***** the ******** ********* ************* *** ****** to ***** *** * ******. *** can *** ** ***** *** ********* via *** ******** *** **** **** of **** ******** *** ** **********.

Agree: 1
Disagree
Informative: 4
Unhelpful
Funny

Undisclosed Integrator #2

02/16/21 06:15pm

*/*

Agree
Disagree
Informative
Unhelpful
Funny

John Honovich

IPVM | In reply to Undisclosed Integrator #2 | 02/16/21 06:31pm

**** *** ******** **** ** *** noted **** ** **** **** *** tech ** ******** ***** *** ********* add *** *****, ***** ***** **** point ****.

** ***** **** ** **** ** in “***” *****, **** *** *** case. *** *** ******* ********* ****, at ***** ** **** *****, *** technician *** ****** *** ********** ** add ***** *****, *******?

*** *** ********** ******* ** *** world ***** *** **** ********* **** because ** **** *****, *** ********** applied "****** ***********" ** *** *** homeowner ** *** *** ***** ** their *******.

*****, *** **** *********, ** ***** some ** ***** ***** ***** **** been ****** ***** *** *** **** social ***********, *******? *** ** **** one *** ******, ** ***** **** stopped *** *** ***** ***** ****** it ******* ***?

** *** *** ******** *******, ** course ** *** ***** ** ******* as ** *** *** **** *** published **** ***** **** **** ** they ********. ** **** **** *********** or *** ******** ** ** ****** of ***?

Agree: 2
Disagree
Informative
Unhelpful
Funny

Undisclosed Integrator #3

02/16/21 07:53pm

**** **** *********** **** ******** ****** their *****, *** *** * **** strong ******** **** ****** *********. **** is **** **** ** *** ***** of ********** ***, *** ** *** event ** ***** **********. ** *** that *** *** **** *** ******* to ** **** *** ******** ** to ************* *** ******* ** *********. The ********* ******* *** ******** *** company ** ***** ** *** ****** didn't **** ******* **** ***** *********.

*** ******** *** ****** **** ** industry ********* ** ******* ********* ****** accounts **** ** ****** ***** *******. For *******, ** ** ** ****** in *** ******** *** *********** ** use ***** *** ***** ******* ** set ** ******** *******, *** *** a ******** ******** **** ** ****** control (****, "********** ******* ** ******* to ******** *****."). ** *** ***** hand, ** ** ** ******** *** providers **** *** ** ******* *********** advising *** ******** ** ****** *** users ******* ********** *** ** ****** the ************** ******** ***** *** ************ is ******** (***** ** **** * think ****** ** *** ******), **** there *** ** ** ******** *** gross **********.

*** ***** ** **** ******* ** to **** **** *********** ******* *** not ******, ************* *** ******** * strict ****** **** ******** ***** ** remove ***** ********* *** ** ******* the ******** ************ ** *** ** change *** ***** *********. ***** "*******" may *** ******* ********, **********, ******** and ************* **** **** ** ******* this **** *********, ***** **** **** many *** ***** ** *** ** pierce *********** ** ********* **** ** those **** ** ***...**** ** *** all **** ******.

Agree
Disagree: 1
Informative
Unhelpful
Funny

Undisclosed Integrator #4

02/16/21 10:03pm

**** ****'* ****** ** *** ********* elements ******** (** **** *******), ** conclude **** ********************* ****** **** ******** *** ********* their ******** **** ********** **** ****:

** **** ******** ** *** ********* or *** ** ******** ** ** competent? ** *** *****, **** **** that ****?

Agree
Disagree
Informative
Unhelpful
Funny

Isabella Cheng

IPVMU Certified | In reply to Undisclosed Integrator #4 | 02/16/21 10:12pm

**** ** ******** ** **** "*********". *'** ******* **** ******** ***********. Thanks *** *** *****, ***!

Agree
Disagree
Informative
Unhelpful
Funny

Undisclosed #5

02/16/21 11:08pm

***** ** *** **** ** *** and ***** ********* ******** **** ** auditing *********, * ***** ******* ***** has ** ** **** **** **** this *** ****.

*** * ** ******** **** *** searched ******* ********* *** **** ***** accounts ******** ** **** ************ ********* **** **** ****** **** **** lawsuit - *** *** **** **** how **** **** *****.

** *** ***** ** **** *** ADT ***** ** ******, **** ***** they ******** ** **** **** ****?

***** ** ** *** **** **** will **** ******** ****** ***** *****.... so ** **** ******* ********* *** others **** **** *** *** **** kind ** ****** ******** ** *** with *** ******* *** ** ********* to **** **** *****?

Agree: 1
Disagree
Informative
Unhelpful
Funny

Undisclosed Integrator #3

In reply to Undisclosed #5 | 02/18/21 04:50pm

***** ** ** *** **** **** will **** ******** ****** ***** *****.... so ** **** ******* ********* *** others **** **** *** *** **** kind ** ****** ******** ** *** with *** ******* *** ** ********* to **** **** *****?

**** *****'* * *********. ** **** know ** *** ***** ********* **** have ********* ******* ****, **** *********** is ************. **** ***** ** ** my ***** ********* *******.

** ********* ******* ******** ** ** remain ********* ********. ***** ********* *** be ******* ******** ** *****-******* **** as *** ********* *** *** ******** holders, **** ** * **** ******** at ****.

**, ******** **** *** ***** **** there **** ***** ********* ** **** behavior, **** **** **** **** **% of *** ***** **** ******* ******* judgement, **** ** ******* ** ********* before *****.

Agree: 1
Disagree
Informative
Unhelpful
Funny

Undisclosed #5

In reply to Undisclosed Integrator #3 | 02/18/21 06:49pm

**** ***** ** ** ** ***** discovery *******.

*** - **** ** ******* **** I *** ********... ******* ***, * can't *** *** **** ***** ****************.

*** ***** **** ***** *** **** of ******* ******** ** **** ***'* know?

Agree
Disagree
Informative: 1
Unhelpful
Funny

Undisclosed End User #6

02/17/21 04:13am

(*********** *** **** *******)

'* ******** *** * ******** ********** service **** ** ****** ******** ** a ******** *** "******* ** ***." '

*** *** ******* ****** *** ** be *****-******* ********* **** ***** *** have ******** ** *** ******* ** the ********. *** ***** ***** *** those ****** ***** **, *****? "******* at ***," ******!

Agree
Disagree
Informative
Unhelpful
Funny

John Honovich

IPVM | 02/18/21 12:42pm

*** ************ ************ ** **** ******* *** ****** ** ***'* ****** to *******:

*** *********** **** *** ****** ** dismiss, ********** ** **** * *** issues ***** *** ********* **** *** on * ****. ********* *** ****** causes ** ****** ** ****** *** it **** ** *********** ** *** how **** ***** ***. ** *********** on **** ***.

Agree
Disagree
Informative
Unhelpful
Funny

Undisclosed Integrator #3

02/18/21 05:05pm

***** ** *** ***********'* ******** ** February ****, *** **** ****** **** can ** ******* ** *** ********** is ****** ** ******** *** ********* hiring/supervision. ****, ***** ** ***'* ********** of ********* ******* ** ***** ********, which **** **** ** ** *** majority ** ***** ** ***** ********** brought ********* ******.

*** **** **** *** ****** **** the *****'* ******** ** *** ******* judgement ****** ** ****, *** ******** necessarily ******* ** ********* **** *** security ********** ******** ***** ** ****** from ********* ** ***'* *********. ***** the ***** ****** **** *** ********* noting **** "* ******** *** * security ********** ******* **** ** ****** unsecure ** * ******** *** "******* at ***," **** ** * ****** for *** **** (** ***** ** a ***** *****). ****, *** ********* can ******** ** ****** ** **** conclusion. ********* *******

- *** ****** ****** ***'* * "security ******" ** *** **** ****** as ** ***** ******.

- *** ******** ** *** ****** in ***** ** ********* ******** **** was ********* ** ****** ** ** the ******** *** **** *** ******** did *** ******* *** ********** ******* cyber ********...*** ** ****** *** ******** disclaimers ** **** ******.

- *** *********** ****** *** ******** would ** ******** ** ******** ***********.

** ******** ** **** *****, ***** isn't **** ******* ** *** ********* decision *** ***** *** *********** ******** by *** *********. ***, ***** *** reasons **** *** *** **** ** settle *** ****** ****** ********* ** complete. ** **** **** ***** *******, this **** ****** ** ******** ****** trial.

Agree
Disagree
Informative
Unhelpful
Funny

John Honovich

IPVM | In reply to Undisclosed Integrator #3 | 02/18/21 05:11pm

*** ******** *** *** ******* *** assurances ******* ***** ********

* ** *** **** ** *** will *** **** ******** *** ** they ***, * ***'* ********* ** how * ***** ***** ****.

*******, ***** **** *** ******* * premium *** *** *******, *** * great ****** ******** ** ***'* ******** is **** *** **** "*** ******* any ********** ******* ***** ********".

Agree
Disagree
Informative
Unhelpful
Funny

Undisclosed #5

In reply to John Honovich | 02/21/21 11:08pm

*** * ***** ****** ******** ** ADT's ******** ** **** *** **** "not ******* *** ********** ******* ***** security".

**** *** ******* ** ** ********* regarding ***** * ********* * ****** ******** **** **** provide ** ******* ******* ***** *?

** ***** * ** ** ************ and ***-****** *****, **** ** *** appropriate ******** ** **** ** *** your ******* ******* ******* ***** *?

*** ****** *** ******** ****** ***** how **** ******* ******* ***** * might ** **** ** *** **** strategy, **?

Agree
Disagree
Informative
Unhelpful
Funny

Undisclosed End User #6

03/13/21 10:40pm

** ***** ** ********** ** *** only ********* ***** *** ******* ** not *** ******** ********* ******* ***** security. ***'* **** ***** * ********* issue **** ******* ** *** * representative ** *** *** * ***********? Isn't ***** * ********** ******** **** this ********* *** ******* ********** **** access ******* ** ****** ** ***** a ************** ** ***, ****** **** a ******* ***** ******** ****?

Agree
Disagree
Informative
Unhelpful
Funny

John Honovich

IPVM | 04/02/21 11:42am

******:*** ******** *** ******* ****** ****** ***** to **** ** **** ***** *************.****'* ******** ** ****:

**** *** ***** ** ** ** take ***** ****** ** *********’* ******* to ******* * ***** ** **** matter: *****, ** *** ******** ***** (which ** ******* ****); ******, ** the ****** ** ********* (***** ** is ****** ** ** ***); *** third, **** ********* ******** ***** ** certify *** *****—*** ******** *** ***** the ******* ******* ******. *** *** no ***** ***** *** **** *******, and ********* *** *** ************ **** cause ** ****** *** ******** ********. ADT’s ****** ****** ** ******.

*** ***** ****** **** **** ***** not ********* *** ******** ********,******* ***'* ******:

********* *** **** ******* ***** ** raise *** ****** ** ***** *** relevant ** ***** ************* ** *** response ** *********’* ******, *.*., ********* is *** ******* ** ********** ** Plaintiff’s *********. *** *****’* ********** ***** does *** ********* *********. ***********, ** is ****** ******* *** ******** **** Defendant *** ***’* ****** *** ***** to **** ****** ** **** ***** Certification (** [**]) ** ******.

*** **** *** ********* **** *********.

Agree
Disagree
Informative
Unhelpful
Funny

John Honovich

IPVM | 07/01/21 11:28am

******: **** ************* **** ********* ***************** * ********** ** ***'* ******** of ********* ********:

*********** *** *******, ********* ** ********* that **** ********* ******** ** *********’* investigation (************,***** ***, ***’* ******** ** ********* ********). ADT *** ****** ** ******* **. Day *** ********** *** *********** **** he ***** ******* ** *** ************* and *** ******* ******* ** *** investigation, ***** *********** ***’* ********* ********** as ** ******* *********.

Agree
Disagree
Informative
Unhelpful
Funny

Isabella Cheng

IPVMU Certified | 07/08/21 06:05pm

******: ***** ****, ***** ****'* *******,***** * ******** **** ******* ***** *** **** ******** ***** (******** District ** *******) ** ***** ****, with ******* ********** ******* ***.

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** **** *, ****, *** ***** a****** *** ********* ** *** *********** *** *** ***** ** ******* 2 ******** ****** ** ******, ***** the ******** ******** ******* ***** ** *** ********* in ***** ****'* ****:********* **** ********* (***** ***) *** Privacy ********** (***** ****). *** *** motion **** **** *** ***** ** not **** *** ****** *** *** of ******' *********** ***** (*.*. *** is *** "*********** ******"), ***** *** district ***** *** **** ****** ** in ***** ****'* ****. **** ***** ADT ** ****** *** ***** ** not **** ** ****** *** ******' intrusion **** ********* ** ********** ** emotional ******** ******* *** **** **** not "****** *** ****** *** ***** of *** **********."

*** ****** **. **** ***** *** own **** ** ** ********** ********* a ***** ****** ******* *** *** the ***** ** ****** *** "****** in * ********* **** ** *** Pulse ******** ******but *** *** *** ******* ******" [emphasis added]. Shana Doty was the account holder in their household, but the argument is Mr. Doty was also affected by virtue of living there.

** *** ****** ** ******* ** approved ** *** ******** ***** (*** is **** ********* **** *** ***** Doty ****), *** **** **** ***** continue *** *** ***** ** **** a ******** ** *** ********** ******. Note **** *** ***** ***** **** Shana **** ** *** ********** ******, saying **** **** ********** ****** ** action ******* ***.

Agree
Disagree
Informative: 2
Unhelpful
Funny

Undisclosed #5

07/12/21 11:40pm

*** ***** ***** **** ******** ******** in **** **** ***** (*** *** ********) **** *** *** ****** ****** techs ****** *** *********** *** **** thing **** *** **** ****** ** accused **.

************ ****** **** ******* **** ***** voyeurism ** **** ***** | ****

** **** ****, *** ***** ****** voyeur **** *** ****** ** *** homeowner *** *** *** ****** ****** tech *** ****** ** *** ************* into *** *** ****** ****** ****.

** ***** ** *********** ** **** the ****** **** **** - *** how *** ******** *** **** ** notice ****** ******* ** ** ***** system **** *** ********* ******'*?

Agree
Disagree
Informative: 1
Unhelpful
Funny
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