Ava / Vaion Releases Cloud Connected IP Cameras, Verkada Competitor

Published Oct 01, 2020 17:03 PM

Ava (formerly Vaion) announced its new direct-to-cloud AVA Aware IP cameras at the 2020 IPVM Fall New Products Show, making it a competitor to Verkada in the growing cloud connected camera space.

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However, Ava is taking a different approach than their locked-in cloud connected rivals.

Inside this report:

  • A 30-minute video from Ava, including IPVM Q&A
  • Background on the new product
  • Pricing
  • Comparison to Verkada

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Comments (38)
MM
Michael Miller
Oct 01, 2020

Super excited for AVAs cloud and server solutions. Cloud cameras along with server options and none of the Verkada BS. Looking forward to seeing this grow.

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JH
John Honovich
Oct 01, 2020
IPVM

Mike, given you are Avigilon's all time #1 fan (my opinion of course), what are you looking at with Ava? Avigilon and Ava are a lot alike no?

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MM
Michael Miller
Oct 02, 2020

Yes, we are huge fans of Avigilon and Motorola Solutions, but I disagree they are a lot alike. Both have analytics, but after that, things get different. Motorola has a full mature solution that includes access control, ALPR, cameras, cloud, VMS, AI, ALPR, bodyworn cameras, incident management, and radios all integrated. This is great for our large enterprise clients, and it's only getting better.

Ava is new and fresh with a lot of sizzle and allows us to deploy a camera-only solution to less demanding clients that want more than just cameras. I like how we can deploy a server to bring in current cameras and deploy cloud-only at remote locations. This gives us the best of both worlds. Also, the install is quick, and it just works from my months of testing.

Also, keep in mind the Ava server offering is not really a bridge as it is more cloud-accessed. I can access the server with full functionality without a WAN connection, unlike most other systems that have a bridge. A lot of the issues that Verkada has Ava has addressed, which I like.

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U
Undisclosed #2
Oct 03, 2020

Sizzle.

U
Undisclosed #3
Oct 03, 2020

I will give you that Avigilon has a great VMS platform and cameras, but calling their access control solution "mature" (or even a "solution" for that matter) is....awfully generous, to be as nice as I can be.

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MM
Michael Miller
Oct 03, 2020

How much of it have you installed? We have clients with 800+ doors running on ACM and it just works. I think ACM is very under rated.

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U
Undisclosed #3
Oct 05, 2020

More than a thousand doors.

Further, I've been very directly involved in the administration of two different large systems, which is where it falls woefully short. Sure, it's fine from an installer perspective and there are some things that are actually better than many of the leading access control platforms. But, it is so horrific from an administrative perspective that it completely negates any of those benefits. Whoever designed the reporting platform should be arrested for war crimes.

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MM
Michael Miller
Oct 05, 2020

With all do respect I take undisclosed feedback with a grain of salt.

From what you have said we work in similar sized systems. We have never had any complaints from clients about the reporting nore have we not been able to do what what clients need. ACM is not perfect but it works well once you learn out to use it.

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JH
John Honovich
Oct 05, 2020
IPVM

With all do respect I take undisclosed feedback with a gran of salt.

I can vouch that #3 is a legitimate security professional with enterprise experience.

MM
Michael Miller
Oct 05, 2020

Ok then give him my contact info so ask more questions. It's too easy to throw around undisclosed negative info.

JH
John Honovich
Oct 05, 2020
IPVM

I am sure #3 knows how to reach out to you if he wants.

Just because you are posting disclosed, does not mean you are right or not extremely biased to the brands you sell.

MM
Michael Miller
Oct 05, 2020

This is about solving problems VS complaining undisclosed on the web. U#3 sounds like he has experience and as you know John I have experience with Avigilon. I want to help not throw stones.

I am not saying I am right but I maybe be able to help or know someone that can.

U
Undisclosed #3
Oct 05, 2020

Michael, it would not be possible for me to add up the total number of hours that I've spent on the phone with ACM tech support and engineering, so this isn't a matter of needing help -- I've had "help" from the highest levels. The system simply cannot do certain things that I would consider to be fundamental items.

I would also suggest that the fact that customers haven't complained about the reporting is not really a viable metric to use, because customers often don't know what the reporting should actually look like. That's a very specific thing that, if you haven't used another systems, you wouldn't actually know what reports you should be able to get from a system. Further, it's more often a case of "this is what I have, so I have to make it work", which is the approach I've taken to the items I've found that it can't do. Last, with the fact that Avigilon will support end users without any certifications (which is, admittedly, a great thing), I would wager that you may never know of some of the reporting issues that clients have faced.

Just to prove that I do have some semblance of knowledge of what I'm talking about, two examples of things that you either cannot get or that no one has been able to tell me how to get from ACM reporting (as of version 5.12 -- these may have been rectified in later versions):

1. Time to acknowledgement of an Alarm by an operator. I can see which operator acknowledged an alarm and any notes they entered, but I can't actually see how long that alarm was active before it was acknowledged by that operator.

2. A list of active Identities that have access to a designated space. Note that I said active Identities -- yes, I know I can get a list of Identities that have access to a space, but there is no filter option to only show active Identities. I can add a filter to show active Tokens, but there can be people who have do not have active Tokens that do have active Identities.

And none of these even makes mention of their utterly disastrous method of implementing failover...

I know that you love Avigilon, and I have great respect for ACC and their cameras -- but ACM has some massive gaps that cannot be overlooked.

Apologies for my thorough de-railing of this topic...

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Hash Salehi
Oct 05, 2020
Motorola Solutions

#3,

Thanks for the feedback, if there are other items that you feel are table stakes for an Access Control system I would be interested in hearing them.

I am going to forward this feedback on to our product management team for comment to see if it has been addressed already or is part of a roadmap we can share.

hash.salehi@motorolasolutions.com

LinkedIn

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Chris Lemay
Oct 05, 2020

#3,

I would like to second what my colleague Hash says: we would be interested in hearing more of your feedback and discussing your customer's needs. I head the product management team for Avigilon software, and we're always eager to hear about unmet needs from our customers.

In addition, we've recently improved our identity search page (6.4.0.6), and I can have someone on my team who knows the details go through that with you and see if it helps.

-- Chris Lemay

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Hermin Sanchez
Oct 02, 2020
Skyeye Technologies

If they allow the installer to change configuration settings on the camera (color, WDM, etc.) I will ditch Verkada in a heartbeat. We have always criticized the way Verkada locks down the cameras (ala apple) from the installers....but just knowing that they will have ONVIF capabilities, that on it's own puts them firmly in the top of this segment. Verkada never listened to their dealers, only to whoever is going to put more money in their books which is why if they don't change their approach they will die.

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UM
Undisclosed Manufacturer #1
Oct 02, 2020

Rhombus already has all of the buttons:

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RS
Rian Schermerhorn
Dec 22, 2020

Hi Herman - Yes, we do allow you to control the video settings for 3rd party cameras as well as our cameras. Thanks, and let me know if there's anything else we can do to help!

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Hermin Sanchez
Dec 23, 2020
Skyeye Technologies

oh I've been aware for a while, we took your appliance and loaded it with every camera and encoder we had at our disposal, we are already platinum partners with you guys

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RC
R Castle
Feb 19, 2021

I agree Hermin ref Verkadas attitude, can t see any chance of succeeding in the market here (UK) by alienating the installers. Had a Verkada demo camera and was not impressed, however AVA I really think is brilliant. I had a long look at Aviligons product too but to get the best you had to buy thier cameras which are very very expensive or an interface box to use third party cameras which seems a bit of a bodge job to me...as mentioned they might excel in huge camera deployments but equating performance and value for money by my calculations at UK pricing AVA wins by a mile.

MM
Michael Miller
Feb 19, 2021

Avigilon's new AINVR can run their analytics on 3rd party cameras. Same concept as AVA.

RC
R Castle
Feb 19, 2021

So no need to buy Avigilon cameras to get full functions or do you lose some features Micheal?

MM
Michael Miller
Feb 19, 2021

Same analytics as the H5A cameras

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UM
Undisclosed Manufacturer #1
Oct 02, 2020

And:

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Hermin Sanchez
Oct 02, 2020
Skyeye Technologies

Well, that is new from the last time we tested their stuff, that's a very good improvement. But come on, we all know that you are Rhombus, why post undisclosed?

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JE
James Ensten
Oct 02, 2020

Honest mistake. Forgot to uncheck the button

JE
James Ensten
Oct 02, 2020

Rhombus has many, many more features than even a few months ago. How about 1-click Event Thumbnails?

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MM
Michael Miller
Oct 03, 2020

What about ONVIF support and a server solution for 3rd party cameras?

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James Ensten
Oct 03, 2020

Today? Not supported. Tomorrow? Who could have predicted 2020? 2021 is right around the corner though...

Most of the near-term engineering focus is on enhancing existing integrations (like Openpath and Kisi for access control, etc...), adding additional integrations (always happy to consider suggestions!), and debuting new products and features (soon!).

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Eric Gutierrez
Dec 23, 2020
Ava Security

It's okay Mike, I'll go talk about all of Ava's improvements in the Rhombus threads. Just Kidding :-)

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Hermin Sanchez
Oct 03, 2020
Skyeye Technologies

I just finished watching the webminar, few questions that they didn't answer.

1. Can we see shots of the cameras at NIGHT, including the dome.

2. Do the 360 support dewarping? not just one panoramic picture

3. Do the cameras record to onboard memory?

4. Do all models support audio?

5. How soon for ONVIF integration, I didn't catch when they said it would be released

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MM
Michael Miller
Oct 03, 2020

1) yes the dome and fisheye have good night time images. Both are true day night with IR. It's alot better then any Verkada cameras I have seen.

2)yes you get dewarping client side on Ava fishes and 3rd party fisheyes. Only in browser though not on the mobile app which would be nice.

3) yes the cloud cameras record to on camera storage.

4)Ava cameras have on board audio for detection of audio events not for recording audio.

5)I was told ONVIF is coming and would add ONVIF to the cloud cameras. Since the cloud cameras and onsite cameras are the same (at least that is my understanding) I would think onsite cameras would get ONVIF too.

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Hermin Sanchez
Oct 03, 2020
Skyeye Technologies

Thank You, I sent them an email and I left a voicemail at their NY number, I'm intrigued and want to test them out.

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Eric Gutierrez
Oct 04, 2020
Ava Security

Ava employee here.

Hermin - I'm your local Ava guy - I'm in NY. I will reach out to connect this week and we can get some gear in your hands.

Mike answered most of the other items so I'll address the ONVIF one. ONVIF support is currently targeted for early next year.

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JF
James Ford
Dec 10, 2020

Is the testing under way presently (at IPVM)? Interested in seeing your analysis.

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Ethan Ace
Dec 10, 2020

James, we plan to test next month. We are waiting for a new release which we be available then.

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UM
Undisclosed Manufacturer #4
Dec 22, 2020

There was a note in the pricing section that Ava will be releasing exact pricing a week after this presentation. Have there been any updates on their pricing since then?

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Eric Gutierrez
Dec 23, 2020
Ava Security

We have changed SKUs and added SKUs but as of today most pricing has remained the same. I see you're trying to do some digging :-)