Wow ... this is really an uphill battle with no obvious solution, based on the replies from the various integrators. Schnieder trying to be in the security business has always been a frustrating thing, having worked there at one time. It seems the only way they got into the security business was via the Andover and CSI acquisitions, and much of the effort now is to support the independent dealer based that sold the security solutions from those companies before Schneider bought them out.
It's really sad that with all the resources available to Schneider that they had to private label an access control solution from outside (Feenics) and not actually invent something new. On the Pelco side, I remember all the manufacturers reps who bled Pelco back in the glory days .... how a once great company could have missed the technology boat so badly (by choice) and now find themselves in this perceived pickle is remarkable.
As long as Schneider is only halfway in the security business, they will remain a big, world-wide company that still elicits the comment "oh, I didn't know Schneider Electric did security" from end users.