Avigilon Opens Up Analytics And Cameras

Published Nov 06, 2018 15:07 PM

Avigilon is opening up.

The company historically famous for advocating its own end-to-end solutions and making it harder for 3rd parties to integrate is now opening up.

avigilon opens up 2

Inside this note, based on speaking with Avigilon, IPVM examines:

  • Historical limitations
  • Motivations for Avigilon
  • What is being opened up
  • What is not being opened up
  • How this is improving relationships with competitors, most notably Genetec
  • Outlook for Avigilon

Historical ***********

*** *** **** ******* *********** *** Avigilon ******* *** **** ***** ****** definition ******* *** ***** *********. ***** the ******* ** ****** ** **** areas, ************, *** *** ** *********** use / ****** ********'* *** *** to **** ********* ** ***** *********. Though **** ****** ******** *** *****, it **** ******* ******** *** ** many *****.

Motivations *** ********

********'* *** **** ***** [**** ** longer *********] **** ****:

*** ****** ****** *** ***** ********* is ********** *** ** **** ** empower **** ********* ** ******** *** advanced ******** ********* **********. ** ******* that **** **** **** **** ***** real-world ********** *** ******* * **** proactive, *** ********** ************, ******** ** security.

*** ******** ** *** ********'* ********* have **** ***********. ** ********* ********* ******** ******, ***** ********'* ********* **** ***** strong, **** *********** ******* ***-******** *** use.

******** **** **** *** ******** *** made ********** **** ******** *** *** not ***** ** *** ********* **** Motorola, *** ******** **** ******* ** 2018.

Avigilon ******** *********** ********

******** *** ********* **** ********* ******** ***** ************* ** ****** ** ** *****-***** VMS *********, ********** ******* *'* ***** *********. ************* ** ******** events **** ** ***** **** ***** Avigilon ******* ****** *** ** *** cameras' *** ********** ***/** ****** ************* Tool.

**********, ******** ******* **** *********** *** possible ***** ***** ******* * ******. However, ** ********, **** *** ******, if **** ********* ******* ******** ******* Center ******** **** ***** ******** *** each ****** ** ***** ** ********* analytic ****** *** *******, *********** *********** VMS ******** *** *********** ********** ****. The **** ** ** **** ******** eliminates **** ****/************* *******.

Avigilon ****** *********** ********

************, ********'* ** ****** ** ********* their ****** **** ** ***** ***** VMSes, ***** ***** ***** ******* */*, including ***** **** ************* ****** ******** ** **** ** **** *******-****** ******. **********, *** ******' **** ********** streams **** ********* **** ** ******** Control ****** (****** ***** ********** ********** were ********* *** *****), ***** ******* for ***** ****** ****** ****** ** VMS, **** ** ****** ** ******** required, *** *******, *** ****** ** streams *********.

Existing ****** ************

****** ****** (***-***) ****** **** **** supported ***** ***** ******* * *** several *****, **** **** *****-***** ***** even **************** **** ****** *********, */*, *** *****.

No *********** *** ****+, **** *** *** ********** ******

*** ****** ****** ***** **** (** and ****) *** *** ******** ** this **** ** **** ***********, ***** Avigilon ****** *** *** ** ******** limitations ** ******* ******. **** *** that ****** ******* ****** ********** ****** may ** *********.

*********, **** (**** ********** ****** **********) for *** ****** ****** ** *** opened, *** ** *********** ** *********** the ****** ********** ********.

****, ********'*********** *************** (**** ** ********* *** ******, clothing *****, *****, ***.) ** *** included.

Improving ********* **** *********** **** ** *******

**** **** ******* ********'* ************* **** manufacturer *********** / ********. **** ******* and ***********, ******* ** ******** *** 'special' ********* **** ************ ******** *** confirmed ** **** **** **** **** add ********'* *** ****** ******* ** Genetec's *** *******. **** *******, ***** moves **** **** ***** ** **** receptive ** ***** ******** **** ******* Avigilon ** ************ ***** ******* (**********) that ********'* **** ** *** ***** support ***** ** **** ** **** the *** ** ********'* ***.

Expanded ****** *** ********

******** ** *** ** *** ******* video ************ ******* (** $***+ ******* annual *******) *** *****, **** * distinct ******** ** **** ****-*** ******* projects *** ********'* *** ***. ** opening ** ***** ******* *** ***** analytics, ** **** **** ******** ******** substantial ******* ** ******** ***** ***** is ** ********* *** (**** ******* or *********, ***.) *** ********'* **** realistic *********** ** ** **** ******* / *********.

Practical *********** *** *******

*******, ******** ******* * ****** **** line (*.*., *** **** ** ***, nor **** *** *******, ***.) ***** will ******** *** ****** ** ******* who *** ******** ******** ********, **** with **** ******* **. ******** *** say **** **** *** ************ ****** new ******* *** ** ** *** clear ** ** *** **** ** 'open' **** **** ** *** ****** various ******* **** ******* *******.

***********, *** *** ** ******* ** these ******** **** **** ******** **** attractive ** ******* *** **** ************ led **** ***** *****.

Poll / ****

Comments (90)
U
Undisclosed #1
Nov 06, 2018

It will be very interesting to see how quickly (or not) other VMSes add support for the Avigilon cameras. I can see a lot of the smaller or emerging VMSes like ISS, Salient, IndigoVision, NxWitness, etc. using this as an opportunity to pair their products with Avigilon cameras. 

The challenge will be convincing Avigilon dealers, who effectively control the camera supply, to consider alternate VMSes. They are likely going to need to drive demand via end users vs. expecting Avigilon dealers to actively promote other software (and you have to admit, Avigilon's VMS is pretty damn good and not overly expensive for what it offers).

This will more likely open new channels for Avigilon hardware with staunch users of the larger VMSes (Milestone, Genetec primarily) who like Avigilons cameras and analytics, but were "forced" to use other products. I imagine this could put a bit of a damper on Hanwha's growth, and probably has Axis a bit restless.

Whatever the outcome, good move by Avigilon to fight against the "closed system" claims competitors often make against them, even if nobody winds up really embracing their cameras.

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UI
Undisclosed Integrator #2
Nov 06, 2018

You can do appearance search with their new analytic appliance that ties in with 3rd party cameras...but the stuff still costs as much as a car. Time to tone down the pricing as I think there’s gonna be a race to the bottom with analytics... ie deep sentinel that is coming out soon should raise question as to how they can do analytics so cheap and supposedly good for around $300 for 3 cameras when companies like avigilon are charging $300+ per single camera...why not just throw up some cheap deep sentinel cams?

SS
Scott Sheldrake
Nov 06, 2018

I checked out the Deep Sentinel webpage, and correct me if I'm wrong but this is a glorified kickstarter project promising the world and throwing buzzwords like Deep Learning and AI.  I can't begin to explain how skeptical I am about it.  

RE: Avigilon - I don't see how it makes any difference if they open up their cameras but remain Dealer only.  They may have the best analytics of all time, but if they refuse to let smaller / mid-size companies offer it and keep the old boys club mentality then 90% of the market never gets to enjoy their amazing product.  

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JH
John Honovich
Nov 06, 2018
IPVM

I checked out the Deep Sentinel webpage, and correct me if I'm wrong but this is a glorified kickstarter project promising the world and throwing buzzwords like Deep Learning and AI

I think they are more than that. I am not saying they will or will not be successful but they have money and expertise behind them so it's more than a buzzword / kickstarter campaign.

See our original post on them last year: Jeff Bezos-Funded Deep Sentinel Security Startup. We are currently working on a new post about them now that the product is designed and close to shipping.

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U
Undisclosed #1
Nov 06, 2018

They may have the best analytics of all time, but if they refuse to let smaller / mid-size companies offer it and keep the old boys club mentality then 90% of the market never gets to enjoy their amazing product.

I tend to disagree. I have not ever heard of an end user with money to spend saying "I wish there was an Avigilon dealer in my area". Avigilon puts dealers where the money is, they like to portray themselves as being highly selective or strategic with their dealers, but if you bring them large orders, they'll sign you up as long as you have decent credit and can spell "HDSM".

Where you are less likely to have the privilege of selling their gear bestowed upon you is if there are already a couple of active dealers in your market. But in that case, "90% of the market" is certainly not being excluded, just you are.

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UI
Undisclosed Integrator #3
Nov 06, 2018

Sure, Avigilon puts dealers where the money is, but then they lock it down so no new dealers can be added.  

As a company excluded from the old boys club, we're never going to bring a large customer to Avigilon with our credit card and cross our fingers that Avigilon will grant us their holy blessing and allow us to sell their product.  And we're certainly not going to invest time in learning about their amazing analytics if we aren't sure we're able to sell them.

So Avigilon is rolling the dice that their golden-ticket dealers have superior sales skills to our company.  And at least in this region, I don't think it's working out well for them.  :) 

The way I see it, Avigilon wins most jobs by getting hard-spec'ed into tenders.  I just think this is so, so dirty.

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UI
Undisclosed Integrator #6
Nov 06, 2018

Sure, Avigilon puts dealers where the money is, but then they lock it down so no new dealers can be added.

I disagree with this strongly.  Avigilon can be had but you have to bring them new business they would not otherwise acquire.  It is a partnership, after all.  If they wanted anyone to be able to commoditize the product by having 20 bidders on a school project dropping Avigilon numbers they could go through conventional distribution and eliminate the hassle.

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U
Undisclosed #9
Nov 06, 2018

So you are supposed to start selling a product you aren't authorized to sell?

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UI
Undisclosed Integrator #6
Nov 07, 2018

So you are supposed to start selling a product you aren't authorized to sell?

Like every partnership there is some selling that needs to be done.  They have what you want.  What does your company bring to the table?  You can't expect them to whip out the diamond ring on the first date.

 

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JH
John Honovich
Nov 07, 2018
IPVM

You can't expect them to whip out the diamond ring on the first date.

So you are not familiar with Dahua and Hikvision? :)

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MM
Michael Miller
Nov 07, 2018

Do you think if Hikvision and Dahua would control the channel they wouldn't be in the situation they are right now?  Letting anyone with a CC purchase product including end users who then just plug the camera into a WAN connection and never update the firmware has caused a lot of issues for them. 

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UI
Undisclosed Integrator #3
Nov 06, 2018

I love the mental picture of bowing before the mighty gods at Avigilon with an offering, begging for their blessing.  Please Avigilon, allow us to serve you.

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U
Undisclosed #8
Nov 07, 2018

Before we serve you!

You have to be vetted

background check, your political standing, sex orientation and more... :) 

but the good news is

We do not approval from JH :)

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UI
Undisclosed Integrator #6
Nov 06, 2018

 Avigilon puts dealers where the money is, they like to portray themselves as being highly selective or strategic with their dealers, but if you bring them large orders, they'll sign you up as long as you have decent credit and can spell "HDSM".

I believe the decent credit may be the challenge for smaller dealers.  There are at least a dozen dealers in our area.  The sales team from Avigilon has also been very effective at getting their product everywhere.  Loyal integrators such as myself have also furthered their market share.  There is just not a lot of valid competition in the area beside Axis, Milestone, and to a lesser extent Genetec.

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UI
Undisclosed Integrator #2
Nov 06, 2018

“Privilege” of selling avigilon 😂😂😂

they are the next pelco if they don’t figure out how to adapt to the market fully. I wouldn’t even give them the “privilege” of being compared to pelco as pelco was on every street, in every mall.

Good product, yes...but they can kiss my arse if they think Anyone should bend over backwards to sell their product. I personally am not going to lock myself to selling one manufacturer.

why else do you think they’d start “playing nice” with others.

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JH
John Honovich
Nov 06, 2018
IPVM

they can kiss my arse if they think Anyone should bend over backwards to sell their product.

The flipside of that is if you are an Avigilon dealer, you effectively have a franchise as the number of dealers you are competing against is limited and tends to be integrators who charge more. Contrast to Axis, Hikvision, etc.

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UI
Undisclosed Integrator #3
Nov 06, 2018

And the flip side to THAT is that Avigilon has given the competition a massive sales tool.

Go with our open products and if you're ever not happy with our company, there are many others who sell and service the same products. Go with Avigilon and you're in for a lifetime of future gouging by the limited dealer base. 

 

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JH
John Honovich
Nov 06, 2018
IPVM

Yes, pros and cons. I can say they have a lot of dealers who love them because the product is good (it consistently is among integrator favorites and on our tests) and because they have limited dealer competition.

Go with our open products and if you're ever not happy with our company, there are many others who sell and service the same products.

That is true, though how good they are at it is still varies among products / dealers.

 

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UI
Undisclosed Integrator #3
Nov 06, 2018

I have heard their software is good.  Although we'll never really know, since Avigilon won't allow us a coveted spot in their Old Boys Dealer Club.  (OBDC).  As you mention - is their software "good" because of features/functionality or is it good because it's exclusive. 

Are Louis Vutton handbags "good" because of their amazing quality, or because the markup on them is 50,000 per cent?

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UM
Undisclosed Manufacturer #5
Nov 06, 2018

Just check out the results on the various test by IPVM about AVO's strengths and of course, as you would expect from IPVM, weaknesses.

 

Your handbag analogy makes you look silly.  

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UI
Undisclosed Integrator #3
Nov 06, 2018

Again, is Avigilon better than Exacq and others?  Who knows - you can't really know unless you're one of the chosen few lucky dealers with a magical gold ticket, or you're a customer with deep pockets and have been convinced that Avigilon is the best by your local Avigilon sales shark.  

I love your lazy argument of  "check out the various test results" of proof that Avigilon is so amazing.  Where can I find the thumbs up emoji on here?  

Also per IPVM's comment below - Avigilon performs "average" except their mobile app which performed "poorly".  Uh-oh

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UM
Undisclosed Manufacturer #5
Nov 06, 2018

I can't help but thinking that you have a Bee in your bonnet when it comes to AVO. Not sure why referring to tests already performed on IPVM is 'lazy'. To me 'lazy' is simply dishing a solution of which you clearly know very little or nothing at all. Maybe there are other reasons why you don't have a 'golden ticket'?

'or you're a customer with deep pockets and have been convinced that Avigilon is the best by your local Avigilon sales shark.' Not sure what you are trying to achieve with comments like that but it surely doesn't come across as 'professional'.

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UM
Undisclosed Manufacturer #5
Nov 06, 2018

Ps did you check the results of the VMS test for which Sean listed a link below? No, didn't think so...

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Avatar
Clint Hays
Nov 08, 2018

I will say that my personal experience in working with avigAvigsystems years ago, ACC2/3 I believe, was their software had a great GUI, but you could delete a text file and default all credentials into the system and gain admin access. I'm guessing they've fixed this issue since then to improve security.

Avatar
Scott Smith
Nov 12, 2018
IPVMU Certified

Anyone is free to download Avigilon and use it free for 30 days with all the bells and whistles.

Avatar
Sean Patton
Nov 06, 2018

In our latest software tests, Avigilon ACC has generally performed average or good, in regards to features and functionality. Their mobile app did score poorly in regards to Advanced Feature testing primarily because of a lack of access control support and bookmarking capabilities. Our testing did not weigh exclusivity as part of the rankings:

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Avatar
Frank Pisciotta
Nov 07, 2018
IPVMU Certified

I'll say one other thing about the Mobile App which puts it in the poor category with me and my clients - It is not backwards compatible so where Avigilon has sold a bunch of JPEG 2000 cameras to customers, those cameras will have to be replaced to work on the App.  I think that is a very bad move, and for that client at least, they have bought their last Avigilon camera.

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SF
Shay Fogel
Nov 07, 2018

Frank, even if the JPEG2000 streaming was supported, I doubt your client  could make practical use of it, due to the extremely high bandwidth it would have produced. If I remember well it was around 20-30Mbps for  a 5MP camera.

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UI
Undisclosed Integrator #6
Nov 07, 2018

Who is still specifying and purchasing the JPEG2000 cameras?  Anyone who sold or specified those to their clients post H3 series launch did a great disservice to their end users.

Avatar
Frank Pisciotta
Nov 07, 2018
IPVMU Certified

Agree with that.  We showed up at request of owner to investigate the issue and discovered the mess.  I don't have an exact timeline on when the last JPEG camera was installed .

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MM
Michael Miller
Nov 07, 2018

Frank, I haven't tested a JPEG2000 camera in awhile on ACC but which mobile app where are you having issues with? The old mobile platform or the new mobile platform?  

MM
Michael Miller
Nov 07, 2018

I have won projects because the 5MP JPEG2000 box (9-40MM lens) camera getting licenses plates where others failed.  We got plates 24/7 rain, snow or fog didn't matter.  No other camera at the time could get plates every time.  The customer was blown away and we got the job.  

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UI
Undisclosed Integrator #6
Nov 08, 2018

I was thinking of the JPEG2000 180/360 cameras which were a sore spot in Avigilon's product line.  Those were available for far too long and some consultants loved to specify them in lieu of the H3 multi-head because of form factor.  Image quality issues and bandwidth did not seem to compute.  I've seen too many of those 180s with half the views cocked 45 degrees.

UI
Undisclosed Integrator #6
Nov 06, 2018

I have heard their software is good. Although we'll never really know, since Avigilon won't allow us a coveted spot in their Old Boys Dealer Club.

There are time-limited demos available right on the website.  Avigilon dealers would have no issue selling you licenses.

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U
Undisclosed #7
Nov 06, 2018
IPVMU Certified

Avigilon dealers would have no issue selling you licenses.

For resale?

U
Undisclosed #8
Nov 06, 2018

Yes,

we do it all the time

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U
Undisclosed #7
Nov 06, 2018
IPVMU Certified

we do it all the time

without you knowing whom the end-user is? 

 

U
Undisclosed #8
Nov 06, 2018

I sell to end user

and dealers 

with lots of training and demos by me

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UI
Undisclosed Integrator #3
Nov 06, 2018

So will Avigilon give tech support to non-dealers who have been sold Avigilon products by a legit Avigilon dealer?

MM
Michael Miller
Nov 06, 2018

End users can call support 24/7 if they like. 

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UI
Undisclosed Integrator #3
Nov 07, 2018

Awesome, so we can purchase double-marked up products on an already super expensive product from an Avigilon dealer, then resell and pretend to be an End-User when we need any tech support!  

Why wouldn't anyone use Avigilon??

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MM
Michael Miller
Nov 07, 2018

You clearly have limited knowledge about Avigilon and how they work.  Why do you hate a product you don't understand? 

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UI
Undisclosed Integrator #3
Nov 07, 2018

Pretty simple - Avigilon does back-door deals to get hard spec'ed into tenders.  Then they allow only a handful of select dealers (the Old Boys Club or TOBC) to buy the product.  Then they gouge the shit out of governments and customers that have money to burn. Rinse and repeat.  No doubt Avigilon dealers love this.  Is their product any good?  Who knows?  Who cares?

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MM
Michael Miller
Nov 07, 2018

What country are you in?

U
Undisclosed #7
Nov 07, 2018
IPVMU Certified

What country are you in?

Although this question at first blush might seem to be a non-sequitur, it’s actually an impressive rhetorical device, and a quite fiendish one at that.

IMHO, M.M. has astutely picked up on U3’s use of the less familiar term “tenders”,  as an indication of a possible non U.S. based enterprise.

So M.M. then asks, without explanation, his question.  If U3 is actually from another country, he may be reluctant to answer affirmatively, especially if he is unaware of how M.M. came to ask it in the first place.

 

 

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U
Undisclosed #8
Nov 07, 2018

We are very happy that you are not part of Avigilon family:)

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UI
Undisclosed Integrator #6
Nov 07, 2018

Awesome, so we can purchase double-marked up products on an already super expensive product from an Avigilon dealer, then resell and pretend to be an End-User when we need any tech support!

Do you purchase product through distribution currently?  If so, I have a surprise for you! 

Both the manufacturer and distributor have marked up the product.

 

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JH
John Honovich
Nov 06, 2018
IPVM

Back when Avigilon hated us, the only way we could get information was to call technical support. Avigilon technical support took any phone call and answered it, so they seem to be pretty open.

I am not saying that I would recommend selling Avigilon as a non-dealer (there's obviously still risks) but technical support was not a barrier.

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U
Undisclosed #7
Nov 06, 2018
IPVMU Certified

I sell to...dealers

What are your requirements for your partner program?  Is there a form available?

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U
Undisclosed #8
Nov 06, 2018

Ask IPVM for my e-mail:)

Avatar
Sean Nelson
Nov 06, 2018
Nelly's Security

Avigilon sales chanel is much like Control 4's in which you have a bunch of Avigilon dealers who are extremely loyal to the company and if you make fun of their product, you may as well have made fun of their momma.

I dont think it would make any sense for them to open up their sales channel right now because their sales channel is what is appealing to current and prospective dealers, maybe even more so than the quality of their product. Im sure Avigilon fanboys will take this as a diss but its really not.... but if a place like ADI sold it, im not sure if ADI buyers would really see the price/value equation either. Not to mention, they would lose alot of loyal Avigilon dealers/fanboys.

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MM
Michael Miller
Nov 06, 2018

The reason I like Avigilon's dealer only channel is they don't let any Tom, Dick and Hairy ruin the the product.   Having control of the channel let's Avigilon stop the bid chassers and the dealers that install and run.   I have lost count of how many Exacq, ONSSI and Milestone systems we have taken over with Avigilon because company installing the system has no clue what they are doing and in the end the product looks bad to the customer and the system doesn't do what the customer was originally told.  

 

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U
Undisclosed #9
Nov 07, 2018

...and I have seen some pretty terrible Avigilon installs, and because they keep such a tight grip on their dealer network and end user registration, it is hard to break away from a bad dealer that starts to gouge after the initial install.

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MM
Michael Miller
Nov 07, 2018

So you think someone that has no experience with the product is going to do a better job? Give me a break.  I know of dealers that have been cut off for issues like this.  

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U
Undisclosed #9
Nov 07, 2018

What is with the Avigilon Tribalism? 

I think someone that follows building codes and doesn't short cut every cable pull would do a better job. Someone that doesn't daisy chain PoE switches above drop ceilings, install the microdomes on giant pvc boxes everywhere, use indoor cameras outdoors, etc.

 

When you register a project with Avigilon, what is your protected discount?

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UI
Undisclosed Integrator #6
Nov 07, 2018

When you register a project with Avigilon, what is your protected discount?

Enough to enrage you into venting on forums.

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U
Undisclosed #9
Nov 07, 2018

Enough to lock an end user into a long term dealer commitment for sure...exactly my point.

Avigilon has a great product, but their dealer network reminds me of school intercom systems. Loss leader on the first one, then you are trapped. Being trapped to the product or the dealer is one thing. Being stuck with both is another.

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U
Undisclosed #1
Nov 07, 2018

You really sound uninformed on the Avigilon dealer network in general, or have built your opinion around some very atypical example cases.

At the end of the day Avigilon knows that the money really flows from the end user up. They are not going to endorse a scenario where a customer is locked in to a dealer if the customer is truly feeling locked in. They WILL try to mediate the relationship if necessary, but I don't think that is very common at all.

I don't think the company would have grown in the way it has if there was undesirable "lock in", "loss leaders", "inferior product" or some of the other charges levied against them in this thread. That is not to say the company, and product, does not have its flaws, but it certainly is not the inferior-boys club-for the 1% only-scam that some in this thread seem to think it is.

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MM
Michael Miller
Nov 07, 2018

Do you hate all dealer-only products or just Avigilon?  Look at Software House or Genetec. 

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U
Undisclosed #9
Nov 07, 2018

I don't hate Avigilon, nice strawman.

It's not dealer only products, it's the strategic partnerships that are made to circumvent competitive and free bid markets. Some are less agnostic then others. Some are more exclusive then other. Some let their complacency show more than others.

I want to see innovation, not end users stuck with a product 20 years past it's prime.

 

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UI
Undisclosed Integrator #6
Nov 09, 2018

Do you feel Avigilon is stuck 20 years past it’s prime?  What product do you use instead?

Avigilon and school intercom manufacturers cannot be compared.  There is one dealer per sizable territory for Rauland, Dukane, Bogen, etc.  There are at least a dozen Avigilon dealers in my region.  There are so many that I often wonder about how unexclusive they are.

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U
Undisclosed #9
Nov 12, 2018

Did I say that?

No, I think Avigilon is currently a market leader. There were several leading 20 years ago, which became complacent, and are struggling now.

I'm just saying I like competitive, open architecture and dealer networks. Not these software & hardware eco-systems that tend to lock in product.

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UI
Undisclosed Integrator #6
Nov 13, 2018

If not Avigilon what products are your end users stuck with that are 20 years past their prime?  Do you need assistance helping them convert to another product?

I feel there is a problem here and genuinely want to help resolve it.  Here has been my M.O. for the past few years whether under Avigilon, Milestone, or Genetec:

If Pelco - encode the analog equipment, verify the IP equipment is compatible, place a server in with the VMS of your choice.  Chuck the rest.

If Vicon - encode the analog equipment, verify the IP equipment is compatible, place a server in with the VMS of your choice.  Chuck the rest.

If Panasonic - encode the analog equipment, verify the IP equipment is compatible, place a server in with the VMS of your choice.  Chuck the rest.

And so on.

U
Undisclosed #9
Nov 13, 2018

Wow, so easy. Now integrate the Bosch IVA with Avigilon. Don't break the ACS or LPR integration.

UI
Undisclosed Integrator #6
Nov 19, 2018

Wow, so easy. Now integrate the Bosch IVA with Avigilon. Don't break the ACS or LPR integration.

Ok, so the three customers in the world who make use of those features are an edge scenario.  Weren't you just complaining about vendor lock-in above?  See below.

I'm just saying I like competitive, open architecture and dealer networks. Not these software & hardware eco-systems that tend to lock in product.

 

U
Undisclosed #7
Nov 07, 2018
IPVMU Certified
What is with the Avigilon Tribalism
A·vig·i·lan·tism n. (Avigilon+vigilantism) action taken by a voluntary association of persons who organize themselves for the purpose of protecting a common interest, usually those of Avigilon.
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UI
Undisclosed Integrator #12
Nov 07, 2018

Avigilon sales chanel is much like Control 4's in which you have a bunch of Avigilon dealers who are extremely loyal to the company and if you make fun of their product, you may as well have made fun of their momma.

This comment reminds me of your support of HIKvision. It cuts both ways. 

UM
Undisclosed Manufacturer #4
Nov 06, 2018

Have they provided a POC for VMS partners to contact?

JH
John Honovich
Nov 11, 2018
IPVM

Avigilon replied with integrations@avigilon.com says that feeds into the team that manages their technology partners program.

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Murat Altu
Nov 06, 2018
AxxonSoft

Good move. Kudos to Motorola!

 

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Murat Altu
Nov 06, 2018
AxxonSoft

BTW, we don’t know any hardware vendor who supports ONVIF Profile T, so really great to have now Avigilon!

JH
John Honovich
Nov 06, 2018
IPVM

Murat, Profile T was just released a few weeks ago. So far, Uniview, Hikvision and Sony list cameras supporting ONVIF Profile T officially (see ONVIF directory).

We are working on an upcoming Profile T post.

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Murat Altu
Nov 06, 2018
AxxonSoft

I see...just today I had feedback from our R&D that we can’t get real cameras to test our implementation of Profile T. We’ll check with Hik, Univew and Sony.

UI
Undisclosed Integrator #10
Nov 06, 2018

We are Avigilon dealer and have been an Avigilon dealer for about 6 or 7 years now. We were also a RedCloud access control dealer when Avigilon acquired them. We also sell and service ExacqVision and Hanwha Wave. As a dealer I personally prefer products that are through limited distribution but we provide products that will fit the customers needs. If I walk into a school and they only use macs the Exacq will be the VMS chosen because they have a true Mac client. If a customer is looking for analytics or access control integration or intrusion integration the Avigilon model is competitive because there is no charge for ACC and ACM integration. The ACM and Bosch integration is also cost effective.

If Avigilon plays well with other VMS systems it a smart move on their part especially with the made in North America (Canada) or America. 

I see no benefit of their product offering being offered through ADI or Anixter. This would not be a solution sitting on the shelf that some trunk slammer is going to pick up and sell. 

However they may not be the chosen VMS used but if their cameras are tightly integrated getting some part of the business is better then 0%.

 

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MM
Michael Miller
Nov 07, 2018

For Mac customers you would use Exacq over WAVE?  A true Mac client for Avigilon would be welcome though we have gotten by with the HTML5 client.

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UI
Undisclosed Integrator #10
Nov 07, 2018

Michael, We have worked with Exacq for over 10 years. WAVE is a newer product to us and we will be doing an install with about 330 cameras shortly.

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MM
Michael Miller
Nov 07, 2018

Very cool.  Thanks for telling all the haters you can sell Avigilon along with other solutions BTW. 

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UI
Undisclosed Integrator #10
Nov 07, 2018

We sell and support various VMS packages, cameras and access control platforms with much success. I personally prefer to have a direct relationship with our vendors. Some of the products are direct relationships, others are products sold through distribution or PSA. Our best vendors are the vendors who have become our friends throughout the corse of doing business. As an integrator who is doing 8 to 10 million a year we can provide various vendors with a substantial piece of our business and keep everyone happy. They all know that they are not getting everything we do and are ok with that.

 

UI
Undisclosed Integrator #3
Nov 07, 2018

What is WAVE?

UI
Undisclosed Integrator #10
Nov 07, 2018

WAVE is Hanwha’s new VMS platform. It’s an OEM agreement with Network Optix. Digital Watchdog also Has an OEM agreement with Network Optix and DW calls the software Spectrum.

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UI
Undisclosed Integrator #6
Nov 07, 2018

What is WAVE?

https://wavevms.com/

 

UI
Undisclosed Integrator #3
Nov 07, 2018

Wave looks very cool, we're going to give it a try.  I've always liked the look of NX Witness VMS, but disliked the name "Digital Watchdog".  Almost as bad as HIKvision!  

Also, my two cents on Avigilon : I wish IPVM wouldn't spend so much time covering Avigilon when only the top 1% of the population (the super rich and exclusive dealers) can use it.  It's like having a car blog but devoting 30% of the coverage to Maserati.

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JH
John Honovich
Nov 07, 2018
IPVM

I wish IPVM wouldn't spend so much time covering Avigilon when only the top 1% of the population (the super rich and exclusive dealers) can use it.

You are underestimating how broadly Avigilon is used and competed against. While I am sure Miller is giddy that you called him 'super rich and exclusive', it's more of the top 20% and it does make quality products (e.g., Avigilon actually does the AI that Dahua and Hikvision pretend to do it).

It's like having a car blog but devoting 30% of the coverage to Maserati.

Gee, we can't win. Ok, ok, back to Dahua and Hikvision coverage!

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MM
Michael Miller
Nov 07, 2018

Please don't lump me with Sean and company.  I care more about the end result and making the customer happy than to do make huge profits and riding the money train. 

Also to U#3 hate to burst your bubble but I have done several Hawha vs Avigilon quotes and we can do Avigilon for the same or less.   Both are great products but if you think Avigilon way more expensive you are wrong. 

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U
Undisclosed #7
Nov 07, 2018
IPVMU Certified

Please don't lump me with Sean and company. I care more about the end result and making the customer happy than to do make huge profits and riding the money train.

M.M. School of Ethics

1) Riding money train = bad 

2) Casually implying others do = good 

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UI
Undisclosed Integrator #11
Nov 07, 2018

Can these camera running analytics send an email based on the analytics?  

So from a intrusion detection, someone walks in from of the camera and the camera sends a snapshot via email?

MM
Michael Miller
Nov 07, 2018

Yes ACC can send you emails also push notifications to your mobile phone which you can see the video the clip on your phone and talk down to them. 

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U
Undisclosed #1
Nov 07, 2018

Historically, Avigilon's cameras have had very little in the way of outbound notification support. Instead, that was handled by the VMS. Unless Avigilon is adding a lot of notification options to the camera side as part of this effort, you would need some kind of VMS or external software to receive events from the cameras and then initiate a notification.

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Gregory Keeling
Nov 07, 2018

In my opinion Motorola was the one that made this big push, mainly because Motorola has a strong relationship with Genetec and by opening up their cameras they can lead with Avigilon cameras on projects in NYC and Chicago where the municipalities are loyal to Genetec Software but have no real camera preference.

For the record I am a relatively small business and I am an Avigilon dealer and I know of 2 other relatively small business owners in the NY metro area that are Avigilon dealers as well.

I use Avigilon cameras with ACC as well as with SecurOS and Video Insight and they perform equally great on all of them with some minor differences mainly the lack of HDSM support on 3rd party vms's I am hoping this will change as well.

Kudos to Avigilon for opening up their analytics.

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Daniel Cyr
Nov 19, 2018
Sirix Video Monitoring Central

Having one of the best analytics on the market, this could be a very good thing for people using Genetec, Milestone or any other higher end VMS's.  Let's hope this happens sooner then later.

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Ethan Ace
Feb 06, 2019

Avigilon sent out a newsletter today announcing the Pro series cameras are now Profile S conformant (and Multisensor/fisheye models are Profile T).

This is confirmed on the ONVIF conformant product list: