VMS Mobile App Shootout - Avigilon, Dahua, Exacq, Genetec, Hikvision, Milestone

Author: Sean Patton, Published on Oct 01, 2018

Mobile VMS apps are a critical interface for the modern surveillance user.

But who does it best and worst?

We tested 6 manufacturers - Avigilon, Dahua, Exacq, Genetec, Hikvision, and Milestone to find out:

vms mobile apps shootout

We tested them across 11 categories rating each strong, average or poor, as the preview below shows:

Inside, we detail the full results including who won and lost and how the systems performed across each of the 11 categories, including 6 video screencasts, one for each manufacturer in the shootout:

****** *** **** *** * ******** ********* *** *** ****** surveillance ****.

*** *** **** ** **** *** *****?

** ****** * ************* - ********, *****, *****, *******, *********, and ********* ** **** ***:

vms mobile apps shootout

** ****** **** ****** ** ********** ****** **** ******, ******* or ****, ** *** ******* ***** *****:

******, ** ****** *** **** ******* ********* *** *** *** lost *** *** *** ******* ********* ****** **** ** *** 11 **********, ********* * ***** ***********, *** *** **** ************ in *** ********:

[***************]

Performance ********

*** **** ********, *********** ******** **** ******* **** * **** of ********: ***** *** ******** ********.

***** ******** *** ******* ** *** ****** ***** ********* *** the ******** ** ************ *****. ***** ********* ** **** ** viewing **** *** ******** *****, *****-****** *******, **** ********* ****** and *** **** ** ********* *********.

***** ** *** *****, ****** *** ***** ******* *********** ***** into ***** ******:

  • **** **********:***** *** **** ********* **** **** *** *** ********** *******, scoring ******** ** * *** ** *** * **********. *******'* Security ****** ****** * *** ****** ** * *** ** 5 *** ****'* ***** ****** ** *** ********.
  • ******* ***********:***** **** ****** **** ** * *** ** * *****, but ****** ** **** ** ******/******** ***** ******* ** ** Average. ******** *** **** ****** ** * **********, *** **** in **** ********* ******.
  • ***** ***********:*******'* ****** ******** ****** ****** * ****** ******** ** **** of ******* **** *****, *** ******* ** **** ** * out ** *** *. ********* ****** *** ******* ** *** 5 ********** *** *** *** ******* ******** ** *** ***** Feature ****.

******** ******** *** ******* ** **** ****** ***** **** ****** required ** ********** ************, *** ******** ** ************ ******** ********* on * ***** *****. ***** ********* ** **** *************, ******/******** event *********, *********/*********** *******, *****, ****** ******* ********, *** ****** control *******.

***** ** *** *****, ****** *** ******** ******* *********** ***** into ***** ******:

  • **** **********:***** *** * *** ********* ** ******** ******** ** ****, scoring ******** ** * *** ** * **********. ***** **** scored ******** ** * ** *** * **********, *** ****** in *** ********* *. ***** ********* ****** *** *** ** the ***** ****** ** ***** ********, **** ********* ******** ** half ** *** ********** *** **** ****** ** ***** *******.
  • ******* ***********:**** ********* **** ********* *********** ** *** ******** ******** *****, 2 ******, * ******* *** * **** *******. *******'* ****** Security ****** ****** * **** ****** ******** ** * ******** and ********* ****** ** ***** ******* *** ****** / ********* Event *******.
  • ***** ***********:******** ********* ****** ** **** *** **********, ******* **** ******** features ** *** ***** ****. *******'* ******** ****** ****** * also ****** ****** ** * **********, *** ******* ** *** remaining *.

**********, ******* **** ****** ** **** *** **** ******** ******** with *** ******** **.* ******** ****** *******.

Summary ** *******

**** ***** ***** *** **** ******* *** **** ****** *** testing ********. **** ** *** ******** **** "******** *******" *** "Ease ** ******* **** *****" ****** ******** **** **** ****, while "****** ******* *******" *** "******/******** ******" *** ******* ** poor ******* **** **** ** *** **** ** *** ****.

*** *** ***** ** *** ***** ** ****** * ****** size:

Key ***************

*** ********* * ****** **** ***** **** ****** *** **** variance ******* *************:

  • **** ********* ******: ***** *** ********** ******* ******* ****** ***** *** ***-******** design ******** ***** ********** *** ******** ******** ***** ** ******** tasks ******* *** *********.
  • ****** / ********* ***** *******: ***** ****** *** ******** ***** ******** *** ****** ** VMS ******* *** *** ************* ****** ************* *****, **** *** not ****** ** ****** ****. **** **** ** *** **** tested ******** *** ****** ** ***** *********.
  • ********* / *********** *****: ***** **** ** ******** ***** ******** ** *** ****** device, ** ******** *** ***** ************* *** *********** ** * later **** ** ** ********* ******* *** * ****** ***. Only ******** *** ***** ** *** ***** ********* ** ***********.
  • ***** *******: ***** ******* ** * ***** *******, *** ***** ******* and ********* ******* ***-*** ***** ** ***** **** *** *******, they ** *** ******* *** ***** ** ***** ****** ****.
  • ****** ******* *******:**** **** ** *** **** ******* ****** ******* **** *******, all **** ************* **** ******* ** ** ***** *** *******.

Criteria *** ******* ********

** *** ********* ******, ** ****** **** ************'* **** ******* in **** *********, ****** ******** ******** ** **** *** ***** it ********* ******** ** ******:

********

*****

*****

*******

*********

*********

Many **** ********* **********

**** **** ******** ** *** **** ******* *** ****** ** be ********* *** ********** ***** *** *** ******** *****, ** may *** ******, ********* ** *** **** ** ******.

****** ***** *** *** * ******* *** ***** ******** *****, because **** ***** ***** ********* *** ******* **********. ***** ******** users **** ** ******** **** ** ******** *** *******, ****** menu *******, *** ******* ********* ******/****.

Unlabeled / ********* *******

* ****** ******** ** ******* ******** *******, **** ** **-*** help *** **** ******* **** ** **** ******. ***** **** buttons, **** ** ********, ******, ** ***** **/*** *** ***** and *********, ****** *** ****** *** ******* ** ************* *****. Additionally, ******* **** ******* **** ** *********, ***, ***., ******** no ******** **** ***** ******** *** *** *********. *******, **** simply ** *******.

**** *** *** ******** ** ***** ****** *******, ********* ********* are ******** **** * *****-***-***** ****** ****. *******'* ****** ******** Center * **** ****** *** ******** *** ******** ******* **** text, ** ********* *** ******** *********:

Hidden **** ******

*** ***** ******* ** **** **** ********* ****** ***** ** Avigilon *** ***** ****** **** ** ****** ***** ********* * press-and-hold ****** ** *** ***** ****. ********'* *****-***-**** ****** **** was **** *** **********, *** ***** ******** *-* ******** ** bring ** *** **** / **** ***** ****:

Motion / ******** ****** *******

*** ****** *** ****** / ********* ****** *** ***** ** the ***'* ******* ** ****** *** ****** ** ***** ******** events, *** **** ******** *** **** ** ********* *** ***** based ** **** *** ****. ********, *****, *****, *** ********* performed ******, ********* ****** ***** ***** ** ****** ****. *******'* Security ****** ****** * *** ******** ** ******* ***** *** providing ****** *********** ** *** ********, *** *** ********* * list ** *******. *******'* ****** ******** ****** * *** **** Hikvision **** ****** ****** ******* **** ** *** ******* *** motion ** ******** **** ** ******.

*** ******** ** ****** ********** **** ***** *** *****, *** allow ********* *** ****** ** ***** ******:

Exporting ******* *******

*** ****** *** ********* / *********** *** ***** ** ** Apps ******* ** ****** ******** * ***** **** ******* ** the ***** ** ******** *** ***** *** ***** *********** ** the **** *** ******. ****** **********, ***** *** ********* ***** you ** ****** * ***** **** ******** ** *** ****** device *** ******* ******* *** *******. **** ** *******'* **** also ******** * ****** ***** ******* ********* *** ** ******* live ** ***** ******* ********, **** *** *********** **** ** the ******* ********* ******. *********'* ************* ******** ****** ******* ******* while **** *** ** ******* *** ******** ** *** ****** and *** *******, **** *** *** ********* ** *** **** Milestone ***** ******. ******** *** ***** ****** ****** ******* **** do *** ***** ********* ** *********** *************.

** ******* ** * ****** ********* *** *******'* *********** ********:

***** *********'* ************* ******** ********* ****, **** ****** ******* ******* the ************* *** **** ******** ** *** ********* *** ****** and *** *** **** ***** ******.

Snapshots ****** *********

***** ***** *** *** * ******** *** ********* *********, *****, Exacq, *** **** ********* **** *** * ******* ** *** app *** ******** (*******, ********, *******) ********** ******** ******. *** 3 **** ******** ******* ****** *** ******* ** ********* *********, but *** **** ** ***** *** *** ** **** *** image ** *** *****'* ******* ***** *******.

** ******* ** * ****** **** ****** ** *********'* ****-**** "Picture & *****" ****:

Cloud ******** ************

******* ******** ***** ***** *** *********** *************** *** ***** *******. Cloud ********** *** ********* ******** ******* *** ***** *** ******* to **** ***** ******* ******* ****** ** *** ** ****-********** or ******* * *** ******.

********* ****** *** ***-******* ***** ********** ******* **** **** *** Hik-Connect *** ****-**** ****, ***************** ******** ********* ****** ** **************** ************ **** **********. ***** ***** **** ****** * *** cloud ********** ********, *******, ** ** ******* *** ****** ******. Unlike ***-*******, ** ** *** ********** **** * ******* ******* login, ***** ****** *********** *** *******.

******* ***** ** *** ******** **** ***** ***** ******** **** VSaaS ********* ************ ******* ******* ******** ****** ***** *** **********, *** *** **** their ******* *** *********. ***** *** ********* **** ** ****** cloud ********* *** ***** ****** ****.

Only ***-******* ******** *********** **************

* ******** ******* **** *** **** ********* ** ***-******* *** fingerprint **************. **** ** * ****** ******** ******* ******* ** some ******* *** ******* ****. *** ****** *** ******* ** Account ********** *****, **** ** ******* *** *** **** *********** to **** **:

Simultaneous **** *** ******** *** ******

* ******** ***** ** **** *****, ******* **** *** ******** video ** *** **** **** *** **** ***** ** ********* Mobile *** *******'* ******** ****** ****** *. *******, ** **** apps, *** *** ******* ** ******* **** *** ******** **** the **** ******, *** **** ******* ****** ****** ********.

**** ** ** ******* ** *********'* ***:

App ******** ******

  • ******** *** ****** * (*.*.*)
  • ***** **** **** (*.**.***)
  • *********** ***** ****** (*.*.*.******)
  • ******* ******** ****** ****** (*.*.***.*)
  • ******* *** ****** ****** (*.*.***.*)
  • ********* ***-******* (*.*.*)
  • ********* ****-**** (*.*.*)
  • ********* ****** **** ** (**.*)

Comments (31)

****, **** **** ** ****. **'* * ******* ***** *** one **** **** *** *** ***** ** ********* *** *********.

**** ** *** *** ******** ** ****** **********, *.*., *** easy ** ***, *** **** ************* ** ********* *** ******** cameras (******, *******, ********, ***********, ***.).

*** ***** *** ***** ** ***** ********* ** ******* ** popular (****** ****** ******** - ********, *****, *****, *******, *********, *********), *** ** ******* ** *****, ** **** ** ****** in ******* ***** ***** *******. ** *** *** ********** ***** they *** *** ******** **** ** *** ** ***** *. However, ***** ******'* ****** ** ******* ***** (** ****) *** ******'* ********* ******, ** ** ********* ** *** how **** ** *** ******'* *** ********* ** ***** ******.

****'* ***** ***** * *** *****. ****** ****!

** ***** ** ****** *** *****-****** ****. ***, **** **** live **********, *** **’* *** ****** *** ****. **** **** a ****** ****, ****** ****** ***, *** **** *****’* ******* well **** ********* ** ***** **** **** *** **** ** to ** ******* ****.

*********** **** ****...

**** ******** ******** *** ** *****? ***** **** ******* *** / **** ** *** *** ****. **'* ****** **** **** some ***** ****** ******* ***** ******** **** *** ****** ******* are **** / *** ***** ************ ********** *** **********..

********* **** ****** ** **** *** **** ********* **** *** example. * **** ** **** **** ** ********* * *** as * **** ******.

********* ****** *** *** ****** **** *** ***-****** ************** *** a ****** *****.

"...** ** ******** ** ***** * ***-**** ************ ******* *** users ********* *** *** ****** *** *** ******** *** ****** or *** ********* ****** ***********. ** ******** ** *** ****** username *** ********-***** ************, **** ***-**** ************ *** *** ****** sends * ****** ***-**** **** ** *** **** *** ***** or ***. *** **** ** **** ********* ****** ** *** system ** *** ******* ***-**** ****** **** ** ********."

**** ******* **** ****** ******** *** **** ** **** ******* or *** * **** ***** **** ***** *** ***** *********** between *** *** *** *** **** ************ ***. **** **** an *********** *********** ******** * ********** ** ********** ******* *** apps ** *** ********* *********. ********** ************* **** *** *****, especially ***** ** *** ***, ** ********* ********* **** *********** when ******* ****** *** ***** ******* ****** ***'* *** **** one *** *** ** * ***** *****. * **** ** iPad **** **** *** **** ********* *** *** ***** **** through ***** ******** *********** ** ** ******* ******.

** **** ******* ****** ******* (***** *** **" ***), * Google ***** ***, ** ****** *, *** ** ****.

** *** *** *** * *** ** *********** ** *** iOS *** ******* ****, ** *** *** ** **** *** obvious *********** (*******'* ****** ******** ****** * **** ******** *****-****** live ********* ** *** **** ******* ** *** ***, ***).

* ***'* *** **** ***% *********, *** ** ** **********, 5-6 ***** *** **** * ******* ************ ****** **** ** customer *****, *** ************ ** *********** *** ******** *** **** greater ******* ******* ** ***, ***** ****** **** ** ****** specific ****. * ***** **** ** ********* ** *** ******** app *********** ** ****.

***** ****.

* ********* ******** **** *** **** ****** ***** ** *** Exacq ****** ***.

*** ****** ****** **** * "*** ****" ******** ** ***** you **** * ******* ******** (*** **** ***?) ******* *** setup **** *** *****. * ***** *** ***** **** ********* different ******* ***** ****.

*** ***** ****** *** ** ****** ********** ** ********* ** the ***** *** *** ****** ****** ******** * ***** **** to *** **. *** ****-**** ** *** ***** **** ******** almost **** ****-*******. *** *** "******** ** ****" ******* ** worth ****** **** * ***** ****.

****** *** *** ******** *****.

*** ***** ****** *** ** ****** ********** ** ********* ** the ***** *** *** ****** ****** ******** * ***** **** to *** **

**** ***** *** *** ******** ** **** *** ********** ** configure? ********* ******* ****, ** ** ****'* ***** *** **** on *** ******-**** ****** *** **** ********, ** ***** ***'** refering ** ********* *****, *** * ****'* ****** ******** ****** setup.

** *** ** * ****** **** ***** **** ** **** live *** ******** *****, **** **** ****** ********* ****** ** steps, *** ** ****, *****'* ****** * ****** ****** ** actually **** ****** ** ******** **** ****-**** *** ** *** preview ******, *** ** ********* ***** ******* *** ****** *** offline:

*** *** ***** **** **** ********* **** **** * **** modern *** ********* **********, *** ***** ** ***** ************* *** user ********* ****** ********, *** * ****** ****.

#* **** ****** * *** ****** ** ***** ****** *** have ** ** **** ** ******* ** ** ** **** moment ** *** ***'* **** **.

#* **** ****** * ****** ** ***** ****** *** ** adds ****** ***** **** ** ****** ***** ** ******* ******* Exacq ******'* ** ******** ** ******** *** ******

#* **** ***** ** ***** *** *********** *********. **** ******* many ****** ***** *** ***'* **** ********* *** **** *********.

#* *** **** ***** *** ***** ********* ** ****** **** view *** ******** *** ** ****** **** ** * *** that ** *** ********* **********. **** ********* ********* ***** *****

#* *********** *** *** ***** ***** ** ** ** *** upgrade. **** ********* ********* ***** *****

***** ** ****, *** ** ****** ******* *** ***** *** more ** *******. ***** *** *** ******* ***** **** **********

****** *** *** ******** ********.

* *** *** **** #* ** ** *** **** ** any ******* ** *** *** * ******, ** * ***** exacq.ipvm.com, ** *****'* ***** *** ****** ***** *** *******.

**** **** #*, **** ***** ** * ****** ******* *****, because **** ** ** **** ******** ** *** *** *********** the ***** ****** ** *** ********.

* ***** **** *** ****** ******** ***** ** **** ******, but * ****** ********* **** ****** **** *** ***** *** box *** "******* ******* ***********"

* *** *** **** ** **** ** ** ** *** upgrade, ***** *** *** ******** **** **.

*** ***** **** *********** ** *** * *** **** *** on *** **** ***?

**** *** *********** ** **** ************. ****** ****, * *** not **** ** *** ** *** ******** ** ***** **** would **** ** *** ******** ** *** ** ***** ****. You ****** *** ****-**** **** * ***** *** *** **** versa (* ****** **** *****, **** ** **** ****).

*’** *** ** **** ** *** **** *****’* **** **** the ******* ****.

* ******* ** ****, * **** **'* * ***** ******** but ****'* **** *'* **** ***!

******! **** *********** ** ****.

****** *** *** **** ** *** ********: **** ******** *****/******** features *********, ***********, *** ***** *** **********.

****, "*****" ****** *** ***** ** ********* ***********, ** ****** be ***** ******** ***** ***********(**** **** ****** ******/**** ** ****).

*** *******: ****** ******* ******* *** **** ************* ****** **** under "*****".

** *** ** *** **** *quality ******* you cannot optimize quality for your low bandwidth channel playback(3g/4g), which really makes it difficult to use( you may end up having 0.2fps ).

*** ****** (*******, ******, **** ***** *** ) **** ******* controls.

Push ************* - it's very expectable features for most users, also. I try to be objective(our mobile app does not have it yet).

* ***** *** *** ************ **** ** *** "********". ******, what's *** **** ******* *** ****** *****? ** **** **** to *** ************ **** **** ******* *******?

** ****** ***:

**** ** ****/********

******* *******

**/**

*****

*****

*** (*** ******* )

********:
****** ( ******, ******)

**** ***** (*** ******* )

****** *******( **** ***********)

***

**** ****** ****.

** *** ** ***** **** ******* *** *** ** *** mobile ******* ******* ****** ** ** ** ******? ******** ******* to ** ******** **** ** *** ***?

******.

********* **** *** ****!

** ***** *********, ********* ****, *** ******* ****** ******** ****** 4 *** **** ** ****.

****** ******** **** ? * ***** ** ** ********* *** any ************.

********* *** ** **** *** *** ******* ****.

***** *** *** ***** *** *** ********. ***** ***!

*******, * *** ****** ** ***** **** * **** *** will ******* **** *** ******** ***.

  1. *** *** **** **** **** *** **** ***** ** * time.
  2. *** *** **** **** **** **** * *******. * **** had ** **** ** * ******* *** **** *** ******* available ** *** **** (**** * ***** ****). **** *** add ** ***** * ****** ** *** ***** ******, ******* blank ****** ******* *********. **** ***** **** *** *** ************* have **** ** ******* ********** ** *** ****.

**** ***** ****** **** * **** ********** ***** *** *** are:

  1. **** *** *** ******* ** **** ********* ***** ** *** time (** ******).
  2. ** *** *** *** *****. **** ****** *** ** ******* a “****-****” ** ***** ** * ******* ** ******** ******* at *** ****.
  3. *** ***'* **** ** **** * ****** *** ****** ** a ****. ** *** **** ***** ***** ** *** ******, you *** **** **** *** **** ***** **** ** *** app. **** ** * **** **** ***** *** ** ******** consistency ******* ************.

***, * ******* ***** **** **** **** ** ******* *** app (********** ****** *****). * ** ****** **** *** *** version ** *** *** **** **** *-*** *****.

****** ***** *** **** ******* ** *** ********.

* ******** ** ******* ***** *** ****** **** ****** ******* on ****** ** ************ ******* ******* **** **** ******* * single ******** ******, *** ******* ******** **** *******. *** ** know ** **** ***'* **** ***'** ***********. (* **** **** reads *********, *** * ** **** ****** ** ** ***** with ***** **** ** *** ****** * ** ******* *****).

***** *** *** **** ********** *** ****** ***** *** *******, I *** *** ****** *** ********** **** **** ** ******* during *******. ****, ***** ** * *** ** * ******* and ** ******* *** ****** (****** ** *******), *** **** can't ** *****/***** ** ***** ****** ******** *******, ****** *** saved ** ******** **** ************ ** **** ** *** ***** applications.

****'* ** *********** ***** ***** *** ***** **** **** *******; I ***** ** ******** ******* ************ ***** *** ******** ******* criteria **** ****** ****** ** (****** *******, *****, *********). *** support *** * ***** ** **** *** **** **** ***** of *** ******** ** ******* ************.

****** *** ***** ******* *** ****** *** **********.

****,

***** *** *** ****** *** **** ** **** *************.

********* *** ************ ***** *****: *** ** **** ******* ******** live ***** ** *** ****. * **** ********** ********* ** many ** ** **** ***** ***** ** *** ****** (** course ** ** ************ ***** ** * ***** *** *** point ** **** ** *** ** **).

********* *** ***** *****: ***** ***** *** ********** ** ******** across ******** *******. **** *** ***** **** *** **** ***** in *** ******, ** ** ********** ** *** **** ******* (that **, *** *** **** **** *** ********** ** *** those *******). ** **** *****, *** ****** **** * **** in *** *** *** **** ********* **** ****** ***** *******. However, * ***’* ***** **** ** * **** ******** ** have ******. * ***** ****** **** ***** ********* ******* *** client ******** *** ** **** ** *** ******* **** *****. Then, ** *** ** ****** *** ****** ********, ******** *****, etc. ** **** ***** ******* *** ******* ** *** *** so **** ******. *** *** ********* **** ****** *** ***** view *** ** ********* *** ** *** *******. **** ***** be ********** ******* *** ***** ***** **** **** *******.

********* ******** ********: ***, *** ****-**** **** ****. ** *********** with *** **** ************, * **** ***** ********* ******* *********** to ****** ***** ** ******* ** *** ***********; **** ** one *******. ** ** *** **** * ******* ******** *******…. It ** **** *** ** **** ****!

* **** **** ******* **** *********. *** ** **** ** you ***** **** ************* ** ******** ****.

*'** ****** **** ** **** ** ** *****, ** ****** new ***** ** *** ****** *** ******** *** ***** **** an ***** ****** ** *** ***. * ******* ** ** to ***** ** ***** ** * ********.

****** ******** ********* ?

********* ******** *** ******* ****.

** **** ******* ****** **** ********* *** ******* *******.

*** ** **** *** ** ***** ****.

* ******** ****** ** ********* ******** * *** ***** *** and ******** “** **** ***** **** ****” ********* *********’* ****** app. *’* ************ ** *** ** ***** *** *** ******** in * *********** ***. * **** ***** *** *** *** end ***** ** **** **** ***** *** **** *** ******. Hoping *** **** *********** ** **** ** *** *** *** distant ******.

*** ****** ***** *** ******* ******** ******** ***. ********* ****** - ************ **** *** ****** ********.

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